Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 03174 | 09/01/2003 | 99082 | 10004025 | Steering wheel fight after riding over bumps/ruts. 2003, 2004 f450 and f550 models included. *tt | 11/14/2003 |
| 01017 | 10/18/2001 | 631905 | Subject regarding 198196 bolt-on steering stops service group, all models 0307, hr0307a and hr1000a. *slc | 06/25/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/10/2006 | 336169 | 1 | 10/01/2001 |
| Dt*: the contact stated since purchase the vehicle has a shimmy in the front end passenger side. this occurs at 35-45 mph, when the tires have at least 10,000 miles worth of wear. the tire brand has been changed multiple times and the type of tire does not affect the problem. the vehicle has not been to a dealership or mechanic, but the contact replaced the tie rod end twice, center link, and spindle on the passenger side. these efforts have not corrected the problem. | |||
| 04/18/2003 | |||
| While driving the steering failed without warning. *nlm | |||
| 08/22/2002 | |||
| The consumer was backing up in a parking lot and without prior warning his power steering went out. also there was a knocking noise coming from underneath the vehicle. ts | |||
| When wheel hits a curb it would cause steering wheel to lock up. steering can also be locked up when any object restricts wheel from moving. problem is gettng worse. have taken to dealer, and mechanic indicated that technical service bulletin from manufacturer problem is normal.*ak | |||
| 03/01/2000 | 1 | 03/29/2000 | |
| At slow speed and stoped, the steering wheel can not turn when applying brakes. contacted dealer, and dealer has not provided any assistance. *ak | |||
| 09/29/2000 | 4 | 11/29/1999 | |
| Steering locked up while vehicle was in motion, consumer did not have control of vehicle, dealer replaced gear box, but the problem continued. *ak. consumer stated that defect caused injury to his back, the steering locked up while applying the brakes.*jb | |||
| 1 | 04/04/2000 | ||
| When applying brakes it becomes difficult to steer. ford has issued a tsb on problem. dealer has inspected vehicle.*ak consumer states when applying the brakes, you can not turn the steering wheel. *slc | |||
| At a low rate of speed consumer made a turn . as entering into a curve steering failed to bring vehicle out of turn. steering did not control wheel. *ak | |||
| Driving at a low rate speed and entering into a curve teering failed , did not bring vehicle out of curve. steering wheel did not control wheel, causing an accident.*ak | |||
| At low speeds and in gear with foot on brakes steering will lock up ,cannot be moved, due to lack of vacuum . ford is aware of defect, but cannot fix it.*ak | |||
| While driving 60mh was switching lanes, and vehicle swayed. steering was tight. took vehicle to dealer. mechanic replaced bushings in front end. had corrected squeaking. would make knocking noise when making left turns.*ak | |||
| 09/01/2000 | |||
| Steering wheel would whine whenever wheel moved while traveling at 25 mph or more. problem caused loss of steering and brakes when occurring. vehicle been in dealer shop on two occasions, and problem could not be duplicated. feel free to provide any further details on this matter. *ak | |||
| 09/29/2000 | 1 | ||
| Driver going 55 mph and lost control of vehicle. tried to over correct it & went off the road & hit a tree head-on. vehicle end overended before rolling 3 times. upon impact, neither air bag deployed. vehcle was totaled. passenger in hospital with leg injuries/ broken collar bone & bruises over body. driver had bruises & emergency room treatment.*ak | |||
| 1 | |||
| When at a stop and applying brakes steering will lock up, resulting in complete loss of steering. dealer cannot determine the cause. consumer tested other 2000 f350 diesel models, and noticed all had the same defect. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 04/17/2000 | 1 | 03/24/2000 | |
| High pressure power steering hose rubbed against front driver's side shock bracket which caused a power steering fluid leak. could have ultimately resulted in the failure of the hydro-boost pump which would have caused loss of power steering and power brakes. after much delay, part was replaced. *ak *ml | |||
| STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID | |||
| 1 | |||
| Consumer noticed while driving a bad smell coming from under hood due to power steering fluid spraying onto manifold. *ak | |||
| 04/25/2001 | 0 | ||
| While making a turn about 10 mph steering wheel locked up without prior warning. found out there was no power steering fluid in vehicle. *ak | |||
| 02/08/2000 | 0 | ||
| While driving about 50 mph consumer needed to keep rocking the steering wheel side to side to keep control of vehicle. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 06/01/2000 | |||
| Since consumer first owned vehicle steering has been difficult to control during warm or hot weather conditions. steering becomes more difficult to control when turning and braking at same time. at some points, consumer loses control of power assisted steering when brakes are applied at same time. this problem could be related to power steering pump. please provide any additional information/attachments. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 02/08/2005 | 22300 | 15 | |
| While driving 5-70 mph consumer lost power steering/braking. consumer managed to pull over, and had the vehicle towed. deaalership repaired the power steering and brake components, but the consumer was still having the same problems. *ak | |||
| 09/28/2003 | 63424 | 2 | 05/15/2000 |
| Lost steering and brakes towing a trailer on an off ramp. high way 80 in wamsutter wy. sudden loss of steering and brakes at the same time seems to be unsafe to me. to happen on a high way off ramp towing a trailer makes it even worse. *la | |||
| 1 | 10/01/2099 | ||
| Loss of power steering at low speed when applying the brakes. this makes it impossible to steer the truck when trying to brake and steer at the same time. my wife is not strong enough to steer the truck and i am just able to move the steering wheel slightly.*jb | |||
| 07/06/2001 | 1 | 12/01/2000 | |
| Tire failed on asphalt, no load, no warning. total separation , only bead the tire tread left. no road hazard at time. same as two previous firestones tires, not the same type or year. electrical system: diesel would die out for a few seconds, then came back on by itself. loss of steering and all power during lost power or curves and hills. ford reprogrammed computer after several visits there.*ak | |||
| 08/23/2000 | 4 | 11/01/1999 | |
| Under braking power steering locks up, unable to turn even with excesive force. this has happened many times. contacted 2 seperate dealers (4 instances) and ford customer service. there is not a problem or this is normal.*ak | |||
| 09/29/2000 | 9999 | 11/01/1999 | |
| Power steering gets stiff and/or goes out (does not work) when brake is applied while i am driving and/or at a stand still.at times the steering locks up when brake is applied and then comes back gradualy. the turn signal will not stay on while i am driving and will not allow me to turn on if my steering wheel is slightly turned | |||
| 06/01/2000 | |||
| Power steering assist goes away when applying brakes. very annoying, and if i ever had to stomp the brake pedal at speed and need to swerve, turn, etc. i believe it could potentially be fatal to someone. from the information i have read this is a pretty widespread problem with these trucks and needs to be corrected. they are much too big and heavy to not be able to steer correctly.*ak | |||
| 06/01/2000 | |||
| Power steering locks up when applying brakes. dealer first said that it was normal for vehicle. ford later admitted power steering and power brakes were linked to same booster. when applying brake it takes away from power steering and it locks up. there is no remedy at this time. *ak | |||
| 09/01/1999 | |||
| Lose power steering assist at low speeds with brakes on. difficult to steer and have come close to hitting other vehicles. *ak | |||
| 05/01/2000 | |||
| When making a slow turn in either direction power steering locks up. this also affects brakes. *ak | |||
| 12/01/1999 | |||
| Steering has no power assist when stopped and brakes are applied. vehicle is difficlut to park when on an incline due to inability to turn wheel when brakes are applied. i also have concern about how the the vehicle will respond in an emergency stop situation if the wheel cannot be turned when brakes are applied hard. with this system i may be able to stomp and stay but not sure if i will be able to steer. ihave taken truck to dealer for this condition but was referred to ford special service message #12995 and told the condition was normal.*ak | |||
| 08/01/2000 | 2 | 04/29/2000 | |
| When applying brakes hard, the power steering goes out. took vehicle to dealer twice, dealer said it met specifications. *ak consumer states steering is getting harder to steer. *slc | |||
| 02/01/2000 | |||
| Ford says this condition of power assist loss on steering is normal, can not turn steering wheel when brake is applied and truck is not moving. steering very difficult when brake not applied. *ak | |||
| 01/20/2000 | 50 | 01/01/2000 | |
| When the truck is placed under hard braking conditions, it loses power steering and becomes very hard to steer and control. this is very evident when hauling cargo or pulling a trailer. the problem has been confirmed by two ford dealers, but ford will not authorize any repairs because they say this is a normal condition. i don't know if my truck is bad or if all f-350 have this problem. the loss of steering will cause an accident very soon. the only reason a person would by a truck of this size is to haul cargo or pull trailers. like i said, ford has been notified by two dealers about this problem, but they will not do anything to fix it. thanks. *ak | |||
| 10/15/1999 | 100 | 10/01/1999 | |
| Hard/no steering when applied w/brakes.....since new.*ak | |||
| A loss of power assist in steering will occur when driving in slow speeds less than 20 mph and applying brakes. *ak | |||
| 01/01/2000 | |||
| Power steering cuts out when vehicle is moving slowly and brakes are applied. ford dealed service manager said that ford is aware of this condition and there is nothing that they can do about it. this defect possibly affects 1999 model year. service manager encouraged me to complain to nhtsa. he said that if enough people complained, then ford would have to do something about this defect. *ak | |||
| 12/15/1999 | |||
| While driving on highway and slowing down to make a turn, vehicle started making loud noises. also, steering got hard to turn, and had no brakes. pulled over and shut vehicle off. started it back up and everything was fine. another time wife had the vehicle, went to stop at a red light, and vehicle went straight through the intersection into the ditch. had no power brakes or steering. contacted dealer. *ak | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 06/03/2004 | 1 | ||
| The driver applied the brakes,and the vehicle suddenly started vibrating uncontrollably. the driver was able to maintain control of the vehicle and drove it to the dealer. the mechanic informed the driver that the passenger side tire rod needed replacement. this vehicle was not on recall. please fill in additional information. *nm | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/29/2000 | 3 | 09/09/2000 | |
| Consumer has experienced problems with the steering, at times the wheel shakes really bad, steering wheel has also locked up when riding over bumps, dealer apllied a steering damper kit to eliminate the shaking of the steering wheel, after the repair the problem still exists, consumer states that the damper kit is causing the tires to wear. *slc | |||
| 11/09/2000 | |||
| Whenever pressing hard on brakes steering wheel would not turn. also, when car is running, and air conditioning is on with vents open, it lets out a smell of diesel fuel. *ak | |||
| 12/30/1999 | 12/29/1999 | ||
| When driver had foot on brake, steering wheel would not turn and locked up. dealership was notified about problem. ford engineers were contacted by the dealership. ford engineers stated that this was a design problem, and would take a year to correct. *ak *ml | |||
| While braking steering system malfunctioned, causing loss of vehicle control. please provide further information. *ak | |||