Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER | |||||
| 18217 | 10/01/2004 | 10010731 | Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt | 12/07/2004 | |
| 17534 | 02/01/2004 | 10008106 | Water in fuel light on, which does not turn off after water has been drained from the horizontal fuel conditioning module (hfcm). *mj | 07/22/2004 | |
| 17316 | 11/01/2003 | 10008166 | Fuel signal to instrument cluster service tip. *tt | 07/22/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL | |||
| 05/20/2010 | 121355 | ||
| Sudden power losses at highway speeds resulting in engine shutting off and not being able to be restarted. | |||
| 01/10/2009 | 23000 | 1 | |
| The gas tank failed on my 2004 ford truck with only 23,000 miles on it causing engine damage. *tr | |||
| 08/01/2008 | 3 | 09/01/2004 | |
| 2004 ford f350 dump truck shuts down with no warning. consumer states that ford will not honor truck warranty and will not repair the problem. *nj the consumer stated when the dump truck shut down, there was no power steering or brakes. the dealer stated the problem was with the diesel tank and diesel line which had eroded due to containments in the diesel gas, however the problem recurred two more times. *jb | |||
| 11/05/2007 | 54000 | 2 | 04/29/2004 |
| The truck stalled in rush hour traffic, just before the entrance to a tunnel. this could have been a very serious safety issue had i not been able to get out of the travel lanes of the interstate. managed to cross from the right lane, across a merge lane to the shoulder. managed to restart engine. excessive smoke, running rough. stayed on shoulder until engine ran smooth enough to go. taken to dealer. egr valve replaced. intake manifold cleaned. turbo cleaned. cost $1776.82 to repair. supposedly not covered by warranty. this happened on either the first monday of november or the last monday of october, as well as the previous friday. *tr | |||
| 02/16/2006 | 1 | 10/27/2003 | |
| Diesel smell in the cab of a ford f350 truck with 6.0 engine. this is the second instance of this in this truck. both have been covered by warranty, but the first time was in may of 05 and the second time was feb 06 is this going to happen again. the smell is sickening and if you do not open the windows eyes water,feel tired, sick to stomach, all not good for driving down the road (people really look at you like you are nuts when its 5 degrees outside and you are driving around with your windows open). this time it has been blamed on the exhaust manifold, the first time it was what they called the down exhaust pipe. i believe that there is a bigger problem which has to do with the 6.0 engine. too much pressure for the exhaust. the other problem is with the radiator hose. i have 46700 miles on the truck and the radiator hose has to be replaced due to rubbing on the power steering gear box, ford will not cover this under warranty, even though they have come up with a new hose and new part number to stop this from happening. i have not been told if they are replacing the hose with the old style or the new style. *nm | |||
| 12/21/2004 | 60942 | 1 | |
| 2004 ford f350 developed problems with the engine.***no answer required***. *mr the vehicle would run rough. the starter burned out causing the vehicle not to start. the vehicle had multiple fuel system problems. the rear window latch assembly broke. the steering dampner chafed. the long drag link was replaced because it was weak. steering stabilizer was installed because it wasn't installed at factory. *nm | |||
| 05/15/2004 | 4 | 03/13/2004 | |
| 1.) i own an 04, f350 superduty, diesel truck. there are 2 fuel filters water seperators on it. one on the drivers side, under the frame and the other on top of the engine. owners manual reccomends that you must drain the one under the frame at least with every fill up to prevent water from getting into the engine. 2.) the problem is that you must use an allen wrench under the frame to loosen the screw for the fuel in the filter to drain out. ford reccomends at least 25 seconds and into a container. i have done this 5 times now. 4 times the screw has fallen out and i was soaked with diesel fuel, and had a 45 second or so flow of fuel on the ground, contaminating it. 3.) i feel that there needs to be a recall to change that drain screw to a petcock or a spring loaded screw to prevent the screw from falling out. this would prevent these small fuel spills that are harmful to the enviornment, and the dangereous fuel that is being spilled onto people. *jb | |||
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||
| 01/09/2008 | 45000 | 1 | |
| Tl*the contact owns a 2004 ford f350. in january of 2008, while driving 40 mph, the vehicle stalled. the contact parked the vehicle and attempted to restart it, but was unsuccessful. the vehicle was towed to the dealer and they stated that the liner in the fuel tank delaminated, causing plastic pieces to flow through the fuel line, pump, and injector. the vehicle was repaired. the vin was unknown. the current mileage was 55,000 and failure mileage was 45,000. updated 11/19/08. *lj updated 11/19/08. *jb | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 08/22/2009 | 94000 | ||
| Tl*- the contact owns a 2004 ford f-350. the contact stated that intermittently while driving, the vehicle would stall for 2-3 minutes, followed by a cloud of smoke coming out of the exhaust pipe. engine failure while driving increases the risk for vehicle crash. the vehicle was taken to the dealership, in which a technician concluded that there was water corrosion in the fuel line. no repairs have been made.the current and failure mileages were 94000. | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 05/04/2007 | 3000 | 100 | 05/10/2004 |
| Vehicle had a stalling problem on accelleration. vehicle idled fine, but frequently on acceleration from a stop after vehicle started to roll. engine will misfire, shutter, or backfire for several seconds until clearing up. also, vehicle misfired at highway speeds. vehicle was taken to the dealer on several occations to find the cause of the problem, but they reported could not duplicate the problem. dealer replaced several injectors and egr valve to no avail. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 01/10/2010 | 121000 | ||
| Tl* the contact owns a 2004 ford f350. the contact was driving at approximately 40 mph when the vehicle suddenly began to shake and jerk forward. the vehicle was taken to a local mechanic who informed the contact that the egr cooler and three fuel injectors were the cause for the failure. the vehicle was repaired at that time. later, the high oil pressure pump and oil cooler failed. the vehicle was awaiting further repairs at the time of the complaint. the contact called the manufacturer but was told that she would have to assume all repair costs at her expense. the failure mileage approximately was 121,000. the current mileage was approximately 130,000. | |||
| 04/15/2004 | 31000 | 1 | |
| Vehicle is experiencing a problem with the exhaust fumes which seem to be getting into the cab of the pickup. vehicle has been to the dealers on several occasions. also, contacted the manufacturer. however, they did not help the owner with this problem. the exhaust fumes were coming through the air conditioner and heat vents. when driving, the exhaust fumes burned the driver's eyes, and gave owner a headache. *ak updated 12/27/2005 - the vehicle has also been having injector problems *nm | |||
| FUEL SYSTEM, OTHER | |||
| 02/26/2004 | 1188 | 1 | 02/01/2004 |
| Truck runs out of fuel showing 1/4 tank on gauge. *ak | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 09/10/2005 | 91890 | 1 | 03/04/2004 |
| I was driving my ford f350 down a 2 lane road with a tractor trailer following close behind me at 60 mph when my truck stalled. to avoid being crushed by the semi i veered off the road to the right and put my truck into the ditch and the semi had to swerve to make it all the around me. the truck would not restart and had a quater tank of fuel in it. i had to leave the truck there till the next day. the next morning i called the local dealer velde ford they also said they couldn't tow it. i called a wrecker service and they hauled it to velde ford. velde ford wouldn't have a diesel mechanic till monday. velde ford also said they couldn't provide a rental car. they did find a third recall on my truck for the exhaust sensor. on monday, velde called me to tell me the fuel pump had gone out and they ordered a new one which would be there on tuesday. it was covered under warranty but they still couldn't reimburse me for the tow or rental car because the truck had 92,000 miles on it. even though the truck has 100,000 mile warranty because i didn't buy an extended warranty they wouldn't reimburse. i called ford customer service to voice my dissatisfaction with everything happening and they told me they couldn't do anything either and i had to continue to talk to the dealer. i explained to them that the fuel pump failing had the same safety concerns as the 05s34 recall had that the vehicle stalled while in motion which could have killed me and mypassengers but they didn't seem to concern with it because your organization wasn't involved. tuesday the fuel pump arrives but it seems that this is a new redesigned fuel pump because the old style had problems and they didn't order the required wire harness to go with it. thursday arrives and the new wire harness finally gets there. i have seen many people on rv website forums and ford truck forums with the same fuel pump problem on 6.0 liter diesel engine trucks. i hope you find this compelling enough to investigate. *nm | |||