Consumer Complaints


Fail datemilesoccurencesPurchase date
ENGINE AND ENGINE COOLING
11/24/2011176024
 While approaching a stop light after doing 60mph on the highway, vehicle shut itself down causing loss of control and braking system. i was able to bring vehicle to safe and complete stop which caused a traffic jam.
02/20/201195906
 Issue 1 - fuel spilling out of coolant system. fuel spilling onto exhaust components and coating engine and underside of vehicle. created a fire hazard. created an environmental hazard. this could have resulted in severe injury or death if a fire had started.
08/01/200827000
 Tl*the contact owns a 2005 ford f350. the motor in the vehicle constantly fails. while towing a fifth wheel at approximately 65 mph, the turbo charger blew out. the dealer installed a new turbo charger under warranty. approximately three months later, the failure recurred and the motor overheated while driving approximately 65 mph. the vehicle was towed to a local dealer and they tested the motor and replaced two heads, the oil cooler, and the egr valve. the mechanic advised him to not use stretch volts to prevent the failure again. the contact was informed that non stretch volts would increase the chances of the failure not recurring because it was a better product than what the manufacturer used. the contact did not want to pay additional money for an aftermarket product because he believed that the products used by the manufacturer should work properly. after the repairs were made, the vehicle worked well for less then a month. the vehicle is not currently working. he attempted to turn on the vehicle, but there was no power to the motor. the vehicle will be returned to the shop for more repairs. the contact feels that this is a manufacturer defect that should be recalled. the failure mileage was 27,000 and current mileage was 30,000.
ENGINE AND ENGINE COOLING - ENGINE
07/24/201080000
 Tl- the contact owns a 2005 ford f350. the contact stated that the egr oil cooler has failed and needs to be replaced. ford was contacted and they stated that the vehicle was two months out of warranty and there was nothing they could do to assist with the $3200.00 repair bill. the vehicle has not been repaired. rd