Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/01/200832008
 The f350sd has a shimmy when you hit a dip in the road or a bump. this is violent enough for concern that it'll cause an accident. it doesn't go away on it's own you have to come to a stop or get to about five miles an hour for it to reset. this has happened multiple times. i have had the local front end shop replace the front steering components, even though the components came with in spec that ford says is safe and corrective action nedd be taken. this helped for about 10 months but now i'm back to the same old problem. ford ssays to take it to a ford authorized dealer and have them check it out. i'll do it one more time, this is repetitive, they dont see aproblem in their product so why am i wasting my time. everybody says its your tire preasure, wrong, i run it at max and i've even tried running it five ppounds higher than recomended. would someone please help us and get this fixed right. i know ford wont ever acknowledge that there is a problem for the chance of a lawsuit. so i guess it's up to the highway safety council to help. i'll give all of you a ride and show you how bad it is. and then i can give you all the documents showing ford says the front end are within spec. you know its bad when it shimmys you off the road, this is as best you can do to avoid an accident.
07/21/200710000
 Driving straight on a highway at 55 mph when after hitting a small bump in the road the front tires shook uncontrollably. this caused the truck to shift lanes and nearly hit another car. the shaking wouldnt stop until the truck slowed down. took 2 hand struggling with the steering wheel to keep the truck under control. this has happened numerous times and is extremely dangerous. today the truck is still totally stock with 33500 miles. please have ford issue a recall!
11/24/2011176024
 While approaching a stop light after doing 60mph on the highway, vehicle shut itself down causing loss of control and braking system. i was able to bring vehicle to safe and complete stop which caused a traffic jam.
10/28/2010
 Lost fan belt traveling 65/mph therby lost all steering and brakes .was on secondary highway coasted into a small town and used my emergency brake to stop. my wife panicked just lucky i was driving ,having been a mechanic for 35 years had enough sense to not panic and use emergency brake to stop.
05/08/2011120000
 While driving at highway speeds, bumps in the road surface cause a violent shimmy. truck has stock suspension and oem tires. tire pressure is per ford specification (as indicated on the door pillar). seems ntsb has investigated and determined the issue is due to suspension modications or low tire pressure. this is not the case with this truck. all stock and deadly. ntsb needs to reopen their investigation before someone is injured or killed.
09/30/20057694
 When i'm driving at speeds of 65 to 70 and go over a bump in road the steering wheel shakes out of control. i had brought it back to dealer to have serviced and they told me there is no problem, that's what you get from a heavy duty truck. what a load of crap! i have paper work documenting the truck went to dealer for steering out of control. since then the shaking has caused me to replace ball joints and other parts trying to stop the problem. this shouldn't happen on new vehicle, much less one that costs $45.000. this really makes me mad.
11/15/201072000
 I have a 2005 f350 with a 4 inch lift. i have experienced the ford death wobble 4 times in the last week. 3 times it was @ ~40 mph and 1 time it was at 75. scared me to death. my brakes don't work when it happens and i have to coast to get it to stop. i had the shocks replaced (72k on truck) so the 1st shop i went to told me that would fix it. no such luck... i picked it up and right after it did it again. i just took it to a company who wants $700 to replace the pitman arm and gear box. i have not done this yet. then i had a local 4x4 guy tell me that i need to replace the steering stabilizer shock and put a 2nd one on it. i have already spent $500 on shocks. the stabilizers will be $150. no one has a clear answer of what the issue is but they want me to keep spending $ on trying to figure it out. i talked to ford and they seem to be like i have no idea what i am talking about. there is a guy online who sells an aftermarket stabilizer system for ~$900 but i think ford should fix it this problem since its a design issue. please help me. i don't have a lot of money to keep troubleshooting this. ford should be held responsible. they say there is no recall on this issue but if you go out on the web, many other owners of my truck and the years and models around it are describing the same issue. i am scared to drive it. the shaking is extremely violent and i am lucky that the truck has been on a straightaway with no cars around me each time its happened....otherwise i could have flipped it and killed myself or someone else or someone dear to you... please look into this and see the stories on the web about people who have injured themselves and others due to this problem. something has to be done.
09/12/20091400001
 I have a ford f350 heavy duty 1 ton, i had experienced on separate occasions when traveling with speed around 50-65 mph, if a bump (slight) dip or any slight variance in road my truck will begin a violent shake. i had received the recall notice of improper air pressure and cause and effect. i have had my tire pressure checked on numerous occasions, i have also had taken my truck to local dealership to check front suspension , nothing found to be wrong with front end. (suspension). on sept. 12, 09 i was traveling on hwy 199 coming from madill, ok (job) coming towards durant having employee in truck (front passenger seat) my truck began to violently shake, throwing my truck into a concrete bridge. i steered truck the best i could considering the truck was uncontrollable. the rear end of the truck climbed over the bridge throwing the truck nearly on its side landing in oncoming traffic facing opposite direction of travel 60ft. away from bridge. my truck appears to be totaled. i owe more than the value of the truck and now. my employee and myself were treated to local hospital i now have a hernia from the impact of the truck into the bridge.. due to suspension. i had told officer that the truck had done this before i have received a ticket for not maintaining safe vehicle. my insurance does not cover my personal injuries. i feel like ford has not own up to defect of the truck suspension. maybe dot should investigate ford again. *tr
STEERING - WHEEL AND HANDLE BAR
05/08/2011120000
 While driving at highway speeds, bumps in the road surface cause a violent shimmy. truck has stock suspension and oem tires. tire pressure is per ford specification (as indicated on the door pillar). seems ntsb has investigated and determined the issue is due to suspension modications or low tire pressure. this is not the case with this truck. all stock and deadly. ntsb needs to reopen their investigation before someone is injured or killed.
09/30/20057694
 When i'm driving at speeds of 65 to 70 and go over a bump in road the steering wheel shakes out of control. i had brought it back to dealer to have serviced and they told me there is no problem, that's what you get from a heavy duty truck. what a load of crap! i have paper work documenting the truck went to dealer for steering out of control. since then the shaking has caused me to replace ball joints and other parts trying to stop the problem. this shouldn't happen on new vehicle, much less one that costs $45.000. this really makes me mad.