Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS - RIM | |||
| 03/12/2008 | 28790 | 1 | 12/21/2006 |
| I recently had a flat tire on my f-350 pickup. i needed a sledge hammer to remove the tire! i called the dealership where i purchased the truck, still under warranty, and asked them about the problem. they said, we normally beat it off the truck ourselves. so i contacted 2nd dealership to see how they handled it, they said they had to beat the rim off the truck as well. i contacted ford motor company and asked them if i could bring it in and have them beat the tires and rims off and put some kind of anticease on the rims so they won't rust and freeze on the truck. i explained to her that when i was beating the rim off of my truck i had crawled out from under the truck, it fell off the jack, it cracked my driveway, and i could have been killed. i told ford this sounded like a pretty dangerous problem, what would they do about the complaint. they referred me to the maintenance guide,to rotate the tires every 5000 miles. it doesn't mention it being dangerous if you don't rotate your tires, just to reduce tire wear rotate the tires every 5000 miles. i think this type of problem should be covered by the warranty. not the customers expense. i was told to take the truck in and maybe i could work something out with the dealership. i shouldn't have to work it out, bumper to bumper should mean bumper to bumper. not just what they think should be covered. apparently a lot of people have been having this problem. if your on the road and have a flat it could cost 2-300 dollars to be towed in,have the tires removed to change the flat. since the rim has to be beat off the truck. a wheel puller might work, something you don't carry with you when traveling. this puts the consumer in a very hazardous condition. all ford was interested in was the tire might not wear properly if tires are not rotated. it doesn't mention the rims being froze up because i did not rotate them. there is only 29,000 miles on my vehicle. what do you think? concerned consumer. *tr | |||