Consumer Complaints


Fail datemilesoccurencesPurchase date
PARKING BRAKE
09/17/20091650001
 Took my truck to the laird noller ford dealership for a cam sensor recall in november 2008. they could not make the repair that day and my appointment was rescheduled for after christmas 2008. the dealership told me that there was a recall on the parking brake module and they would replace it at the same time they replaced the cam sensor. approximately a week after christmas (it was a wednesday) i took it back in for the repairs. they told me they would have it done at the end of the day, but at the end of the day they called back and said it would not be done until the next week. so, that next monday (january 3rd ish 2009) they called, i went to pick up my truck and all the recall repairs were made. everything was good until september 17th 2009. i had my truck parked in my driveway, the emergency brake set (it has a manual transmisson), so it would warm up that morning. i was walking back to my house when i heard a load pop, i turned to see what was happening, and my truck began rolling out of my drive way and smashed into a tree. called my insurance company, told them my parking brake module broke and that ford had just replaced it earlier in the year. they towed my truck to a body shop. i called ford next, and told them about the crash. they said that they would gather all my paper work and my insurance company would get a hold of them, and they would talk with them about who would pay for the damages. then i called my insurance company, and told them who to talk to. my insurance decided the parking brake had failed, and that i needed to take it to ford to get it checked out. ford looked at it, and agreed that yes the part (factory recalled and replaced part) had failed, and proceeded to price me a new one. they told me mine was out of warranty. the replacement part allegedly had only a 12 month 12,000 warranty, and i was at 10 months, 14,000 on a part that doesn't wear because of mileage. the parking brake was not replaced and failure occurs during every use. *tr
06/07/20034400001/03/2001
 1999 f350 dullie, has no parking brakes ,
01/16/2003106/01/1998
 Truck was parked in garage, facing out of garage. truck had not been driven for 4 days. truck had handbreak set when parked. i started truck up due to the number of days it had not been driven to charge battery. verfyed that handbrake was set ( red brake light was on) and place truck in neuteral (5-speed). (garage door was open due to truck running). i went inside and about 5 min passed looked out kitchen window saw truck at end of drive way. truck was stopped by tow hook hitting tree. driver side mirrow hit tree and was folded back.
PARKING BRAKE - CONVENTIONAL
11/15/2002103000504/20/2002
 I purchased a 1999 f-350 super duty dually. from records from the pervious owners problems and the problems i have had with this truck, i can not belive service problems i have had. a couple of months ago the parking brake blew when i was on almost level ground and need least to say the truck rolled and crashed, lucky not one was hurt.but it did quit a bit of damage to the truck and my trailor. now i know this is a problem on these fords but not yet on my perticulare truck. also in the last three months i have put in a new clutch witch is expected. and have had close to $ 3,000 in brake repairs????? that was not!!!drums cracking,hubs exploading witch i understand in a problem too but not on my truck yet?????? please have some one contact me i need some guidence, information, help i have had no help from ford.
PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE
12/10/20071
 Emergency brake fill not hold truck on a hill and cable breaks every year. have adjusted, replaced pedal, cable, etc. *tr