Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| 13189 | 09/01/1999 | 6090547 | Information regarding request for dealer feedback for noisy power steering pump in louisville, ky and detroit, mi areas only. *mjs | 03/21/2000 | |
| 7001 | 09/01/1999 | 6090315 | Some trucks equipped with a 7.3l dit may exhibit a noisy power steering pump. *tt | 03/14/2000 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 14105 | 03/01/2001 | 620299 | Some vehicles built before 2/5/2000 equipped with a 7.3l dit engine may exhibit a noise level emitting from the power steering system which some customers may find objectionable. a revised power steering line which runs from the steering | 07/24/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING - GEAR BOX - SHAFT PITMAN | ||||||
| EA01009 | FORD MOTOR COMPANY | 03/02/2001 | 08/19/2003 | SECTOR SHAFT FRACTURES | ||
| This ea was opened based on a response received from ford motor company to an information request (ir) submitted during sq00-018.ford stated in an internal service message that it had changed the steering gear sector shafts and pitman arms installed 1999 model year f-series super duty vehicles on march 22, 1999.ford stated that these design changes were implemented to make improvements in vehicle steering and handling, and that virtually all of the reported fractured sector shafts were the result of extraordinary, possibly multiple, impacts.an engineering analysis closing report is attached. | ||||||
| STEERING - GEAR BOX - SHAFT SECTOR | ||||||
| EA01009 | FORD MOTOR COMPANY | 03/02/2001 | 08/19/2003 | SECTOR SHAFT FRACTURES | ||
| This ea was opened based on a response received from ford motor company to an information request (ir) submitted during sq00-018.ford stated in an internal service message that it had changed the steering gear sector shafts and pitman arms installed 1999 model year f-series super duty vehicles on march 22, 1999.ford stated that these design changes were implemented to make improvements in vehicle steering and handling, and that virtually all of the reported fractured sector shafts were the result of extraordinary, possibly multiple, impacts.an engineering analysis closing report is attached. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 09/06/2010 | 100000 | ||
| (the death wobble) 1999 ford f-350 4x4 shakes vilatly after hitting a bump between 45 to 70. the steering wheel will shake out of your hands. | |||
| 03/01/2007 | 45000 | 1 | 11/01/1998 |
| Tl*the contact owns a 1999 ford f350 super duty. the contact noticed that the vehicle was experiencing steering failure, he felt the vehicle sway back and forth. the vehicle was taken to the dealer and they informed him of recall number 98v116000 (steering:gear box (other than rack and pinion)). however, ford stated that there was no recall. the contact stated that if there was a recall, he was never notified. the speed was unknown. the current mileage was 47,858 and failure mileage was 45,000. | |||
| 05/01/2003 | 45000 | 1 | 04/20/2000 |
| 99 ford f-350 sd 4x4 continuous problems with steering and handling, entire front end replaced, (at my cost) ball & u joints,(2) stabilizers;(2) steering gear boxes, 2 sets tires,drag link, castor/cambor etc. numerous alignments, much worse pulling a trailer, wanders all over the road. ford dragging their feet, was actually told that this may be just the way this truck handles as well as what are we suppose to do about it dangerous email me debp@stargate.net with advice. *ak | |||
| 08/01/2002 | |||
| I have a complaint about my 99 ford f350 super duty 1 ton pickup. the steering of this truck sucks! i have had it to the ford garage in missoula, mt and they said the steering had been set up too tight and that it was now set to factory specs and it still isn't right. the garage said that they could replace all parts in the steering and it still wouldn't make the truck handle good. what's with that? | |||
| 06/30/2001 | 1 | ||
| Claim number 53-c783-964 - while driving in rainy weather, consumer attempted to slow down, however consumer could not steer vehicle causing consumer to lose control and hit a pole, consumer adds that after purchase of vehicle, vehicle was brought into dealer three times because of steering problems. *tt | |||
| 08/15/2001 | 1 | ||
| Claim number 22-v597-733 - while pulling a trailer in bad weather conditions, steering shaft which connects to the pitman arm broke causing consumer to lose all control of steering and vehicle to flip, no injuries were sustained. *tt | |||
| STEERING - GEAR BOX - SHAFT PITMAN | |||
| 05/18/2003 | 140000 | 2 | 08/05/2001 |
| I have had 2 steering gear boxes break on my truck. the first was when my truck was hit while parked. the individual hit the front of my vehicle and dented in the front bumper and fender. it was not until we went to load the truck on the wrecker that we discovered the broken box. the second time i was driving down the road and the person in front of me slammed on their brakes to avoid an individual making a turn in front of them. i jerked my wheel to the left to go over the curb and avoid the accident but when my tires hit the curb it sheared of the pitman arm right below the steering gearbox which resulted in me losing my steering. i then plowed into the vehicle infront of me with no way to avoid them. the curb was not a very big one and it worries me that this important part broke so easy. *tr | |||
| STEERING - GEAR BOX - SHAFT SECTOR | |||
| 05/18/2003 | 140000 | 2 | 08/05/2001 |
| I have had 2 steering gear boxes break on my truck. the first was when my truck was hit while parked. the individual hit the front of my vehicle and dented in the front bumper and fender. it was not until we went to load the truck on the wrecker that we discovered the broken box. the second time i was driving down the road and the person in front of me slammed on their brakes to avoid an individual making a turn in front of them. i jerked my wheel to the left to go over the curb and avoid the accident but when my tires hit the curb it sheared of the pitman arm right below the steering gearbox which resulted in me losing my steering. i then plowed into the vehicle infront of me with no way to avoid them. the curb was not a very big one and it worries me that this important part broke so easy. *tr | |||