Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 04227 | 10/07/2005 | 05176 | 10013402 | Drive away shudder or vibration. *eh | 04/18/2005 |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 15109 | 08/01/2001 | 624626 | A cold weather reverse engagement stall. *yd | 11/08/2001 | |
| 14876 | 05/01/2001 | 620201 | Some super duty f series equipped with pto capable transmissions built after 02/01/2001 may exhibit a failure to go to high idle upon pto engagement. *tt | 07/20/2001 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| 15076 | 07/01/2001 | 621078 | Some vehicles equipped with 6.8l bi-fuel engines and a pto capable 4r100 transmission may exhibit low power in reverse. *tt | 09/06/2001 | |
| 14857 | 04/01/2001 | 619334 | Certain vehicles equipped with 6.8l bi-fuel engine and a pto capable 4r100 transmission may exhibit a low power in reverse condition. *tt | 05/23/2001 | |
| POWER TRAIN - AXLE HUBS | |||||
| 04185 | 01/01/2004 | 10013110 | Front hubs not engaging, not staying engaged and/or unlocking. *tt | 04/07/2005 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 17829 | 05/01/2004 | 10008574 | Transfer case shift issues on vehicles with an electronic shift on the fly (esof) transfer case. *tt | 08/05/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/08/2009 | 138000 | 1 | |
| I was driving my 2001 ford f350 to work. just as i turned off the highway my truck lurched and the rear wheels began to skid. i put my truck into neutral and the rear wheels began to roll again. i coasted to a stop on the shoulder of the road. i tested the brakes and they where fine. i tried reverse and forward and everything seemed fine. i was close to work and the road shoulder was very narrow so i decided to see if i could get to work. the truck started out fine. however when it shifted to 3rd gear it lurched again and the rear wheels began to skid. i manually shifted back to second gear and the truck resumed normal operation for that gear. after talking to a number of transmission mechanics the consensus was clear. the | |||
| 09/08/2004 | 30000 | 3 | 04/02/2001 |
| I have several complaints with my truck....all of which were potential safety risk. first was the transmission failure mine and my dad's ,both failed at similar times at identical trucks. -after ford gave us the run around we took the trucks to a repair shop and had transmissions fixed.....note that the failure of the coast clutch in transmissions prevented the trucks from engine breaking. this was particularly serious when towing, which was what this truck was made for. my dad found out the transmission failed on his way down a mountain pass in colorado pulling a 11,000 pound fifth wheel. the next complaint was regarding the cam position sensor, which failed faster than can replaced. the next complaint was about the brake system. i have dealt with dealerships time and time again to try to resolve the problem, and they couldn't do it, so i fixed it myself! the problem was a severe pull to the left when applying brakes, that progressed to a severe pull and shimmy. .again, ford couldn't fix it, i did. all of these were trend items. i highly recommend researching www.dieselstop.com and brians truck shop. either one of these sources can accurately reflect the failures in these parts on these trucks----the reason ford didn't get many complaints-----they cant/wont fix it until someone died. *ak! | |||
| 06/25/2005 | 92700 | 1 | 09/15/2004 |
| Dt: the vehicle is a 2001 ford f350 super duty sld. the transmission failed. the consumer had been experiencing problems for about a month and gradually it became worse. the transmission was the only know problem with the vehicle. when the consumer took the vehicle to the dealership, they told him that it has slipping between and gear. the transmission was not fixed at that time. now it will not go into reverse and it is leaking oil. *jb | |||
| 06/20/2005 | 33078 | 1 | 08/31/1999 |
| My 2001 ford f350 required a new transmision. the viecle had only 33,340 miles and was 3 years 3 months new | |||
| 06/30/2005 | 60000 | 1 | 11/01/2001 |
| Dt: consumer states 2001 ford f350 has a transmission problem. the transmission will not shift into overdrive and became stuck between third and fourth gear when going between 60-65 mph. while driving the rpm's also revved and the vehicle started not to shift into second gear. the dealer replaced the sensor. the problem just started last weekend. consumer has heard about a recall for transmissions in f350 1999 and 2000, but that information was not available in the nhtsa database.*ak | |||
| 04/15/2003 | 52000 | 7 | 03/21/2001 |
| This truck has had 4 transmissions, and a new motor along with many repairs. *ak | |||
| 11/01/2004 | 80000 | 2 | |
| Transmission wears out prematurely. the torque converter shutter is faulty which causes faulty shifting between gears. consumer will hear a clanking noise. consumer took vehicle to the dealer. ford was aware of the problem with the transmission. consumer was told you would be lucky if you get 100,000 miles out of this transmission. *ak | |||
| 06/02/2004 | 38000 | 1 | 02/23/2002 |
| Vehicle had 38,000 miles on it when transmission went out on 2001 crewcab psd. ford said too bad, warranty expired now. ended up spending $5000 on a new transmission, not from ford, but from a diesel expert who said this is common to this vehicle, and specifically this year - he also has the same vehicle and had the exact same problem. we have owned ford vehicles for over 25 years, but never again will we buy a ford because we now feel they do not stand behind their vehicles. especially after finding out that this appears to be a pretty common problem, ford does know about it, yet refuses to do anything about it. | |||
| 08/30/2004 | 79000 | 2 | 02/01/2001 |
| (1) no events leading up to failure. (2) transmission decided that it no longer wanted to shift. i was running empty pulling nothing. i was pulling off at my exit coasting as i came up to the light. as the truck shifted down i heard a clunk. now i get a clickingl/grind/clunk where the truck tries to shift. the truck has 79k miles on it. most of the miles are highway miles. i occassinally pull a 6500 lb travel trailer. i took the truck to my dealer who has a diesel/heavy duty truck shop. they say i need a new transmission and that it is out of warranty.(3) new transmission was installed. *ak | |||
| 08/08/2004 | 22000 | 1 | 07/22/2004 |
| Transmission failure while driving down the highway, no apparant reason for failure. *ak | |||
| 08/25/2004 | 48000 | 1 | 05/01/2001 |
| 2001 ford f350 superduty - i am a disabled veteran who does not use this vehicle to tow. the transmission would not shift from 2nd gear. the transmission has to be replaced completely at my expense. with so many complaints, why is there not a recall, or why has ford not paid for the replacement?*ak | |||
| 08/03/2004 | 38000 | 1 | 08/30/2001 |
| 1) driving along at low speed and automatic transmission shifted from 1 to 2nd gear with large thump. continued to drive and grinding sound occurred. immediate drove in 1st gear to dealer 2) clutch assembly failure on auto transmisssion at 38000 3) ford wants to replace with refab transmission. *ak | |||
| 05/09/2004 | 59214 | 1 | 04/07/2001 |
| Lost 3erd gear in automatic trans.found out this is a common problem with this year truck. got an estimate for $3600.00 by the ford dealer. called fords help line and was told ford would not help that there is no recall for this problem. how many cases does it take before a recall is issued? | |||
| 01/31/2004 | 37700 | 2 | 04/18/2001 |
| Engine failure in december of 2003 ford covered motor under warranty.transmission failure in feb of 2004. my truck has 37,700 miles on it and ford offered to pay for parts but not labor. i was told i should have bought the extended warranty, which tells me ford only stands behind their vehicles for 36,000 miles. i am very dissapointed.i have found many other ford vehicles same make, model and year with transmission failure. i do not feel i should have to pay for any of the repairs. my vehicle is is stilll under the 3 years and just over the mileage.*ak | |||
| 07/17/2001 | 40000 | 1 | 02/09/2002 |
| Ford 2001 f350 super heavy duty 7.3l, auto with overdrive, 2 wheel drive, crew cab. just purchased in february 2002 from ted britt ford in virginia. truck has 40,000 miles and transmission is failing! hearing from various auto mechanics this is extremely typical with this vehicle and no unnormal to have to replace 3 to 4 transmissions a week for same type of vehicle and problem. there must be a recall or service bulletin for this problem. $1,800.00 is a hefty amount of money to have to put into a relatively new truck with 40,000 miles. ford should have to pay for this defect.*ak | |||
| 06/17/2003 | 50000 | 1 | 05/27/2001 |
| Ford f350 superduty autmatic transmission failed after only 50,000 miles. ford knows there is a problem but won't do anything. i know of a few others.*ak | |||
| 06/04/2003 | 7860 | 16 | 02/02/2001 |
| After many other problems with our f-350. transmission went after 78000 miles, ford says that installing a plow canceled the bumper to bumper warranty. *jb | |||
| 11/25/2002 | 57500 | 0 | 12/22/2000 |
| Auto. transmition failure on 2001 f350 superduty fords, this is the 4th one that i know of. the transmition fails to shift from 1st to 2nd gear. my truck has 58,000 miles, and i donot pull any heavy loads.ford said the repairs would be at my cost. if they are having so much trouble w/ them why isn't there a recall? | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 04/02/2005 | 81000 | 6 | 03/03/2005 |
| Tl*the contact owns a 2001 ford f350 super duty. during the summer months when the temperature is 75 degrees and above, the vehicle leaks transmission fluid. while under warranty, the vehicle was taken to the dealer and they added dye to the fluid. they stated that the pump seal was leaking. during the winter months, there was hardly any leakage. the contact stated that the overflow hose was not large enough for the fluid to run through it, and that it was a design defect. the vehicle currently has two transmission coolers. the current mileage was 125,000 and failure mileage was 81,000. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 08/26/2005 | 29947 | 1 | 06/14/2001 |
| 2001 f-350 super duty crew cab, the screws that hold the transmission shifter cable plate to the steering column shift tube, backed out of their holes. as the company mechanic i experienced the same problem previously on a different truck. i repaired the problem the same way, lowering the steering column, installing longer bolts with thread lock compound on the threads, added a nyloc nut on the end of the bolt. *jb | |||
| 11/10/2004 | 49562 | 1 | 09/20/2000 |
| 2001 f-350 super crew, the screws that connect the column shifter tube to the plate that the shifter cable connects to, backed out of their holes. this action caused an improper reading, and selection of transmission gear. the vehicle was put into park, and did not make it past reverse. the truck was equipped with an aftermarket back up alarm, which alerted the driver, and avoided a dangerous situation. the vehicle was brought to me (the company mechanic) for repair. i dropped the steering column, threaded longer bolts in the factory holes with loctite, tightened bolts then added a nyloc nut on the back side. *jb | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 01/23/2005 | 51178 | 1 | 06/24/2002 |
| While driving about 35-45 mph, my 2001 f-350 ford crew cab,4-wheel drive dually pickup truck came to a sudden stop with a loud explosion. i was able to return home as i was only about 1-1 1/5 miies from my house, i had the vehicle towed to the dealer where it was purchased, ricart ford. looking under the truck, i noticed a large, gapping whole in the gear box on the front axle. it appeared that the explosion occurred in the housing, blowing a whole in the metal. i was informed that the truck was out of warranty (51,178 miles) and ford would not assist with the repairs. ricart replaced the front axle with a used one from a junkyard for $3478.21. given their extimate for a new axle, my only option was to have the repair completed with a used one. i had to rent a car which cost $426.99. i have kept a log of my contacts with ricart and the only contact with the ford representative which i would be happy to summarize. i also have the damaged front axle and have taken several digital photos. needless to say, i am not satisfied with how things have gone thus far. for example, it took a long time to hear from ford. in fact, ricart avoided giving me a name to contact. even after being contacted by the ford rep, i asked for a contact above him and he informed me that even if i contacted the president, it would come back to him for the decision. when i asked for his phone number, he informed me that he did not have a phone and i could reach him through the dealer. had this occurred with my wife and 4 year old twins in the truck and the truck veered into on-coming traffic, we would be looking at a different avenue of relief. | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 01/23/2005 | 51178 | 1 | 06/24/2002 |
| While driving about 35-45 mph, my 2001 f-350 ford crew cab,4-wheel drive dually pickup truck came to a sudden stop with a loud explosion. i was able to return home as i was only about 1-1 1/5 miies from my house, i had the vehicle towed to the dealer where it was purchased, ricart ford. looking under the truck, i noticed a large, gapping whole in the gear box on the front axle. it appeared that the explosion occurred in the housing, blowing a whole in the metal. i was informed that the truck was out of warranty (51,178 miles) and ford would not assist with the repairs. ricart replaced the front axle with a used one from a junkyard for $3478.21. given their extimate for a new axle, my only option was to have the repair completed with a used one. i had to rent a car which cost $426.99. i have kept a log of my contacts with ricart and the only contact with the ford representative which i would be happy to summarize. i also have the damaged front axle and have taken several digital photos. needless to say, i am not satisfied with how things have gone thus far. for example, it took a long time to hear from ford. in fact, ricart avoided giving me a name to contact. even after being contacted by the ford rep, i asked for a contact above him and he informed me that even if i contacted the president, it would come back to him for the decision. when i asked for his phone number, he informed me that he did not have a phone and i could reach him through the dealer. had this occurred with my wife and 4 year old twins in the truck and the truck veered into on-coming traffic, we would be looking at a different avenue of relief. | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 08/17/2003 | 93280 | 3 | 10/04/2000 |
| Multiple failures of clutch master/slave cylinder assemblies. told by the dealer that the failures are probably due to other problems in the clutch. i replaced my clutch and found a siezed pilot shaft bearing, damage to flywheel, and bad clutch pressure plate. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 03/10/2007 | 34244 | 3 | 03/20/2001 |
| Tl*the contact owns a 2001 ford f350 super duty. the clutch pedal failed to engage when it was depressed. the contact had to apply tremendous force to the brake pedal in order to stop the vehicle. as a last resort, he had to cut the vehicle completely off to prevent it from dramatically jerking forward. the dealer replaced the master slave cylinder assemblies. there had been no further occurrences. the contact filed a complaint with the manufacturer, but they did not assist because there was no recall. speed was not a relevant factor with his failures. the failure mileage was 34,244 and current mileage was 39,960. updated 03-19-08 *bf updated 03/19/08 *tr | |||
| 05/05/2004 | 37682 | 11/24/2003 | |
| My ford f-350 superduty pickup truck (37,000 mi) was in gear and in motion when i stepped on the clutch pedal, prior to attempting to stop. the clutch pedal remained depressed to the firewall; and the clutch failed to disengage. i was unable to pull the transmission out of gear, and was forced to apply both feet to the brake pedal to get the truck to lurch to a stop. this was at idle speed. if this had happened on the highway at 70mph the results would have been disatrous. ford has issued a technical service bulletin (01-24-1) on this condition. this should be a safety recall item. the inability to disengage the clutch and safely bring the vehicle safely to a stop will result in serious bodily injury or death. the failure of the manufacturer to label this as a safety recall item is negligent. despite being specifically asked; the ford dealer service representative failed to notify me that there was a service bulletin on this specific item, when i took it in for repair at the dealership. | |||
| 12/19/2003 | 46245 | 09/10/2001 | |
| 2nd failure of clutch master/slave cylinder assemblies, within 40,ooo miles | |||
| POWER TRAIN - MANUAL TRANSMISSION - FLOOR SHIFT ASSEMBLY | |||
| 09/21/2006 | 174499 | 1 | 10/26/2004 |
| The floor-mounted manual shift lever (ford part number f81a-7k387-aa) broke off as the truck was being manuvered through a parking lot. fortunately this didn't occur as the vehicle was being driven onto the expressway onramp. when it broke, contol of the vehicle was lost. examining the shift level, at its base two bolts mount it to a flange coming out of the transmission, the level sheared at the top bolt, coming completely unattached to the transmission flange, making shifting the transmission impossible. | |||