Ford F350 Superduty

Model F350 Superduty made by Ford got 37 consumer complains. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and fuel system, gasoline.

Model 2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/26/2005104/30/2005
 Dt: 2004 ford f350. the vehicle took off on it own and quit. the dealership had the vehicle for three weeks. they called the consumer, and told him to come and pick up vehicle because the recall has been cancelled, the remedy will not rectify the problem. consumer contacted ford, they sent an engineer to the dealership, who could not find what was wrong with the vehicle. he was the second owner for this vehicle. ford gave the first owner a new vehicle and resold the defective truck. the consumer stated none of the recalls were honored. there was no warning when the vehicle was not going to work properly. the vehicle lost power and black smoke came out of the tail pipe. the service department stated there was something wrong with the computer, and they could not fix it. the dealership knew the vehicle was not fixed, and they continued to put it back on the road.
ELECTRICAL SYSTEM - WIRING
09/01/2006160005004/01/2004
 Tl*the contact owns a 2004 ford f350 superduty. while driving at any speed, the vehicle stalls, accelerates, and decelerates without warning. the contact is able to restart the vehicle, however, he has to wait approximately thirty seconds. the dealer was unable to duplicate the failure. the contact stated that this failure has occurred more than fifty times. there is a recall # 05v270000 for the electrical system wiring, but the vehicle is excluded from the recall. the current mileage is 23,000 and failure mileage was 16,000.
03/30/2006150001
 Dt*: the contact stated there was a nhtsa recall # 05v270000, concerning the electrical system. after the recall work was performed, the vehicle's timing was off and the vehicle looses power while driving. the contact has taken the vehicle back to the dealer and surrounding dealerships numerous times for inspections. the vehicle did not have any problems before the wiring harness was replaced. the dealer commented the electronic timing was off because of the wiring harness. the dealer is very unwilling to correct the problem with the vehicle since the problem is related to the recall remedy.
09/21/200504009/01/2004
 Dt: the vehicle stops in the middle of the road without warning. the vehicle has been seen by the dealer 30 or 40 times. the more the vehicle is worked on by the dealer the worse the problem becomes. after vehicles quits it will not start for a few minutes. then when it starts it smokes. the dealer did recall repair the wiring harness. also, repairs were made to transmission, radiator, wiring harness, turbo hose, and reprogrammed the computer. all these repairs have not fixed the problem. the dealer last instructed the owner to wait until it quit and then they would tow it to the dealer. the vehicle had this quitting problem from the time it was new. there were never any lights or warning before the vehicle dies. the last problem occurred about twenty minutes ago, and at this time the vehicle was not taken to the dealer. *ak
04/20/200410000201/04/2004
 Dt: the caller says truck sometimes loses power. there is no warning that it is going to happen every time. the caller said that sometimes the engine light would come on, and then vehicle would lose power, and sometimes the light would not come on when he lost power. it happens at any speed and when sitting still. truck has been to dealer 5 times and they could not find the cause of the problem. he recently had recall work done on the wiring harness. after 170 miles the truck continued to lose power. the caller had an appointment next tuesday with dealer. manufacturer said to keep bringing it in. *ak the vehicle has been taken to the dealer eight times for the same problem. the last time it was there they replaced the turbo and reprogrammed the computer. *nm
08/16/2005800206/01/2004
 Dt: consumer owns a 2004 f350 ford diesel. he bought vehicle new with about 3 miles on it. this vehicle was a safety hazard. there has been several times that he has almost had an accident because the vehicle stalled. the last time was on august 16, 2005, he drove the vehicle about 110 miles, shut off vehicle, and let it sit in the shade for about 20 minutes. he then started the vehicle and drove about 3 tenths of a mile and shut vehicle off again, and let it sit in the shade for about and hour and thirty minutes. he then tried to start the vehicle and the vehicle would not start. has to roll it off to start it when this happens. he has been in contact with the dealer and the manufacturer trying to get something done with the vehicle. the manufacturer was contacted several times, and finally wanted him to take the vehicle back to the dealer where he purchased it. he took the vehicle back to dealer at fords request, and vehicle was still at dealer because he did not want to pick it up because he did not feel that it could be fixed. the dealer started charging a deductible for each time it was repaired. on august 2, 2005 he took vehicle to dealer to have recall 05v27000 work done for the stalling and starting problem. dealer assured him that this would fix the stalling and restart problem. since the recall repairs were done the vehicle almost stalled 3 times, and on 2 occasions did not start. when the vehicle stalled it will not start back with starter, but for some reason it will roll off and start. the recall work did not fix problem, and he wanted to have something done so that he will no longer have to deal with this. he does want vehicle replaced by ford.*ak *jb
03/09/20046300810/27/2003
 Dt: consumer stated 2004 ford f350 super duty was having electrical surge problems. consumer was complaining to dealership that vehicle had surge problems for the past year and a half. the dealer said that they could not duplicate the problem. dealer did updated the computer software and the truck ran some what better after that. the problem came back after a week, and went back to having computer surges. the truck was in the dealership for repairs on this issue five times. same result, the truck would work for a little while, then back to the same surging problems which have been intermittent. the manufacturer has been contacted 5 to 6 times. ford has not helped in resolving this issue. the lemon law has been looked into by the consumer. the lemon law was denied by the state. consumer had asked ford to investigate this problem. ford said that they had no recalls or anything else on the truck. as of july 27, the truck stalled in the middle of the road. the truck had to sit for around 15 minutes before it would start owner could actually drive it. the truck ran yesterday for 3 miles and started stalling again, twice yesterday, 7-29-2005. the owner parked the truck and called a tow truck to come and get it. the owner received nhtsa recall 05v270000 on 7-27-2005 and nhtsa 05v270000 on the electrical system. *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
11/10/2006210001009/16/2004
 Update on complaint #10172522...received truck back from dealer nov.9. they replaced the egr valve(under warranty). that evening truck surged twice. friday nov.10 truck died, restarted then almost died again. ran fine after this. took back to dealer nov.10 this is the fourth visit to the dealer. *nm
10/19/2006220001209/16/2004
 2004 f-350 super duty with 6.0l bought new in 2004.summer of 2006 experanced surge while driving on interstate in cruse control. later same problem at 30 mph. problem was worst in september, truck surging and died at idle. i replaced cam sensor, no fix. took truck to dealer. loaded new program and changed sensor on turbo and changed transmission filters $200.00. morning of oct 19 ,leaving for atlanta with familt and camper same surge. in atlanta oct 20 in trafic truck surged and almost hit a car from behind. monday oct 23, truck surging badly , tried to die at two red lights. later no problem. took to dealer again, found no problem. they wanted to change fuel filters ($120.00). nov 02, son drove truck school, truck surged twice at red light, tried to push him through lntersection. dealed has no fix. they have truck now (nov 03). they offered to sell my a new one for $15,000.00
ENGINE AND ENGINE COOLING
06/01/2004106/01/2004
 Tl*the contact owns a 2004 ford f350. he stated that the egr valve cooler and head gaskets failed. the mechanic stated that electrolysis developed inside the engine and caused the failure. each part has been repaired 2-3 times. he also noticed smoke coming from underneath the dashboard caused by melted fuses. the current mileage was 126,000 and the failure mileage was unknown. the contact stated that he noticed the failure at the time he purchased the vehicle.
08/25/200510500201/13/2005
 Dt: the contact states 2004 f-350 6.0 diesel truck has low oil pressure. a very short time after buying the car it started having low power and shut down. also, head gasket failure. this was the fifth time that vehicle shut down on the highway or on curves in a mountain road within 6 months. the dealer told him the problem was fixed, but it kept happening. the dealers replaced the fuel injectors, but more of them go out. *ak
04/20/200410000201/04/2004
 Dt: the caller says truck sometimes loses power. there is no warning that it is going to happen every time. the caller said that sometimes the engine light would come on, and then vehicle would lose power, and sometimes the light would not come on when he lost power. it happens at any speed and when sitting still. truck has been to dealer 5 times and they could not find the cause of the problem. he recently had recall work done on the wiring harness. after 170 miles the truck continued to lose power. the caller had an appointment next tuesday with dealer. manufacturer said to keep bringing it in. *ak the vehicle has been taken to the dealer eight times for the same problem. the last time it was there they replaced the turbo and reprogrammed the computer. *nm
ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY
09/21/200504009/01/2004
 Dt: the vehicle stops in the middle of the road without warning. the vehicle has been seen by the dealer 30 or 40 times. the more the vehicle is worked on by the dealer the worse the problem becomes. after vehicles quits it will not start for a few minutes. then when it starts it smokes. the dealer did recall repair the wiring harness. also, repairs were made to transmission, radiator, wiring harness, turbo hose, and reprogrammed the computer. all these repairs have not fixed the problem. the dealer last instructed the owner to wait until it quit and then they would tow it to the dealer. the vehicle had this quitting problem from the time it was new. there were never any lights or warning before the vehicle dies. the last problem occurred about twenty minutes ago, and at this time the vehicle was not taken to the dealer. *ak
ENGINE AND ENGINE COOLING - ENGINE
05/01/2006180001002/01/2005
 Tl*the contact owns a 2004 ford f350 superduty. the vehicle has been serviced for the past year and a half because it lacks power at low speeds. the failure was noticed while driving 5 mph. when the vehicle attempts to accelerate from a stop, it barely picks up speed. the failure causes the vehicles following behind the contact to almost rear end her vehicle. the vehicle has been to the dealer approximately ten times for the same failure. the dealer keeps attempting to repair the replaced turbo charger and turbo pipes, but the failure continues. they were unable to determine the cause of failure. an engineer from ford stated that they needed more time to diagnose the failure. the current mileage was 33,744 and failure mileage was 18,000.
03/10/200573501510/23/2004
 There have been approximately 15 incidentas were the vehicle has stalled, while being driven or when attempting to stop at a stop sign or turn. the vehiclehas two methods of stalling - the first method is be idling very rough - as if miss firing on a cylinder/ timing issues where it blows black smoke. the second method is if you are stopped with your foot hopefully on the brake - the vehicle will rev up and lurch forward - if on the brake it will sometimes then stall. the vehicle has been to the shop at least 4 times - with multiple incidents per visit, the shop had replaced the egr valve and had reprogrammed the pcm everytime in the shop. which takes me back to lousy fuel economy and has not yet fixed the problem. i am not happy.
ENGINE AND ENGINE COOLING - ENGINE - DIESEL
03/13/200720102/11/2004
 Ford 6.0 diesel sold to 384000 people and endangers every one of them each time they get in one. they never know when or where it will break down or how much danger it will put them in. my truck has never been right since i bought it. the problems will be never ending. if ford thinks the trucks are ok then why are they suing international harvester for the engines. why can' t something be done to protect the public from this corporate injustice. *jb
01/04/2007130000203/22/2004
 Failure of egr cooler and engine head gaskets caused failure of engine. ford is installing a complete new engine with redesigned parts at my expense. engine is available at car dealership. *nm
12/21/200628800406/30/2004
 Two separate times my f350 diesel stalled while driving and then kicked back in 20 seconds later. dealer states no problem found. now truck stalled out while at intersection trying to turn left. this time it took 16 starts before it would move. *jb
09/02/200508/28/2004
 I have a 2004 ford f350 and a f250 both have the 6.0l diesel engine. there is a real problem with the fuel injectors and turbo and possibly the fuel pump according to the dealer. both trucks load up and start to run very rought the only way to stop the situation is to floor the throttle intill it clears up producing an extremely amount of black smog. several times the trucks have stalled while driving leaving us without power brakes and steering. ret urn trips to the nearest dealer have not been a good experince they tell us that because there are so many 6.0l diesels with the same problem ford is slapping them on thier hands for fixing these problems with the driviability warrenty. i left the dealer not sure where to turn the trucks are not fixed and this conditions do create a hazard. the dealer even told me they had a whole fleet of school buses with the same problem they were fixing so the problem is not just my problem they know of the problem and even know of the solution without even looking but it appears ford is holding the dealers hostage and leaving the customers with a hazardous vechicle. i feel this is not a driviablity warrenty but a serious recall issue. thanks for any help you can do with this
09/01/2005759552207/27/2004
 We purchased 4, 2004 f-350 ford diesel 6.0 liter ambulance conversions. all 4 vehicles are having reoccurring engine failures. the problems began on some of the vehicles at low mileage. the dealer continues to patch the engine problem. i have communicated with several other ambulance services and have found that they are having the same problems. the failure of these engines while transporting critical patients creats a very risky and dangerous situation for the patients and a hugh liability issue for the paramedics and our company.last night another engine failed while transporting an 18 year old with a broken neck to a higher level hospital. the delivery of the patient was delayed unnecessarily because another ambulance service had to be called and waited on to get to my crew to transport the patient. this happens almost each time i sent one of these ambulances on a trip. not only is the patient placed in danger, but my company is quickly getting an unfavorably reputation because of these breakdowns. this is costing us business. my paramedics are refusing to drive these vehicles because of the risk of liability that they may have knowing the mechanical history of these vehicles. all of the trucks are still under the 100,000 mile warranty. ford has shown no interest in helping us with this issue. even if the engines make it to 100,000 miles , i know that they will not last much past that. please look into this. we are paying good money out each month for vehicles that will not do the job . the georgia lemon law does not apply to us . help!
06/03/20052502011/15/2004
 I have a 2004 f350 superduty with 6800 miles, it stalls and loses power every time i drive it. while pulling into traffic recently it stalled and almost caused several wrecks. ford has tried to fix this problem three times with no luck.i also know sevreal other ford superduty's with the same problem.one of these stalled pulling into traffic , but no wreck.my ford service demartment has not fixed any of these trucks
ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - TURBO-CHARGER
10/25/200545640109/01/2004
 Dt: the contact stated that a turbo charger failure resulted in a blown head gasket. there have been no parts repaired or replaced at this time. the vehicle is currently at the dealer service waiting for repair. the problem is not covered under warranty. the vehicle started smoking and when inspecting the vehicle the turbo charger problem was discovered. *ak the consumer was being denied repairs under warranty. he was told the reason he experienced problems with his truck was due to the after markets parts installed on the vehicle. updated 12/07/05.*jb
09/21/200504009/01/2004
 Dt: the vehicle stops in the middle of the road without warning. the vehicle has been seen by the dealer 30 or 40 times. the more the vehicle is worked on by the dealer the worse the problem becomes. after vehicles quits it will not start for a few minutes. then when it starts it smokes. the dealer did recall repair the wiring harness. also, repairs were made to transmission, radiator, wiring harness, turbo hose, and reprogrammed the computer. all these repairs have not fixed the problem. the dealer last instructed the owner to wait until it quit and then they would tow it to the dealer. the vehicle had this quitting problem from the time it was new. there were never any lights or warning before the vehicle dies. the last problem occurred about twenty minutes ago, and at this time the vehicle was not taken to the dealer. *ak
ENGINE AND ENGINE COOLING - ENGINE - OTHER FUEL TYPES - TURBO-CHARGER
05/12/200617000104/02/2004
 Dt*: the contact stated intermittently while traveling 60 mph, the vehicle lost power but did not stall. the vehicle was taken to the dealership where the turbo was replaced. this occurred at least four more times and the dealership reattached the hose from the turbo to the engine. the vehicle has not been driven since that repair. 06/02/06 updated turbo hose to intake manifold continues to blow off causing loss of power and large amount of smoke emitted from exhaust pipe. *tt
08/01/2005300001507/01/2005
 I have a 2004 f-350 turbo diesel 6.0 l. truck. the truck surges when you drive it. it cuts out. it dies on the road when you are driving it. we have made several complaints to rich ford in edgewood and albuquerque. this is a very serious safety hazard. they have attempted to fix it four times. the last time i took it to rich ford in albuquerque was because i was waiting to pull out into traffic with my foot on the brake and the truck was surging forward into traffic. i was very scared as was my ten year old son. i had my foot pressed as hard as i could on the break and that was not stopping the truck from moving forward. i drove straight to the dealership, rich ford of albuquerque, and they told me that they could not service my vehicle that day. i would have to wait two weeks. i was scared to drive the truck home. i am afraid for my family's safety. this is a dangerous vehicle and ford is not willing to do anything about it. they have made several attempts to fix the problem but they can not duplicate the problem when they have it in their custody. this is a dangerous vehicle and should be taken off the road. this started about six months ago maybe longer. the last time i took it to the dealership where they turned me away was february 1, 2006. *nm
ENGINE AND ENGINE COOLING - EXHAUST SYSTEM
12/12/2005109/29/2004
 Drove truck 9 hours felt ill. went to doctor he ordered blood test. result was carbon monoxide poisoning. i was told not to drive vehicle.
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS
08/25/200510500201/13/2005
 Dt: the contact states 2004 f-350 6.0 diesel truck has low oil pressure. a very short time after buying the car it started having low power and shut down. also, head gasket failure. this was the fifth time that vehicle shut down on the highway or on curves in a mountain road within 6 months. the dealer told him the problem was fixed, but it kept happening. the dealers replaced the fuel injectors, but more of them go out. *ak
FUEL SYSTEM, OTHER - FUEL INJECTION SYSTEM
06/01/20044000404/01/2004
 Dt: the vehicle stalled under different circumstances. and intermittently. had problems with the front end, 4-wheel drive, fuel injector, and driver's side front spring has broken,. later the check engine light came on. consumer took the vehicle to the dealership many times. consumer received manufacturer's recall concerning the stalling issue. consumer took vehicle to a dealer to be repaired, but problem recurred. before the recall the consumer was unsure of what the dealership did to try to fix the vehicle. the vehicle was covered under an extended warranty. contacted the manufacturer, they told him to contact the dealer. vehicle was involved in two near accidents. one of these accidents caused the vehicle to go into a ditch. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION
09/21/200504009/01/2004
 Dt: the vehicle stops in the middle of the road without warning. the vehicle has been seen by the dealer 30 or 40 times. the more the vehicle is worked on by the dealer the worse the problem becomes. after vehicles quits it will not start for a few minutes. then when it starts it smokes. the dealer did recall repair the wiring harness. also, repairs were made to transmission, radiator, wiring harness, turbo hose, and reprogrammed the computer. all these repairs have not fixed the problem. the dealer last instructed the owner to wait until it quit and then they would tow it to the dealer. the vehicle had this quitting problem from the time it was new. there were never any lights or warning before the vehicle dies. the last problem occurred about twenty minutes ago, and at this time the vehicle was not taken to the dealer. *ak
POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE
08/05/2007101/11/2006
 Tl*the contact owns a 2004 ford f350 superduty. while driving 20 mph, the clutch pedal failed. the contact stated that the plastic bracket separated from the firewall. the vehicle remained in gear even when attempting to stop the vehicle. the vehicle was towed to a dealer and they replaced the clutch pedal assembly. the current mileage was 63,066 and the failure mileage was unknown.
POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE)
06/01/20044000404/01/2004
 Dt: the vehicle stalled under different circumstances. and intermittently. had problems with the front end, 4-wheel drive, fuel injector, and driver's side front spring has broken,. later the check engine light came on. consumer took the vehicle to the dealership many times. consumer received manufacturer's recall concerning the stalling issue. consumer took vehicle to a dealer to be repaired, but problem recurred. before the recall the consumer was unsure of what the dealership did to try to fix the vehicle. the vehicle was covered under an extended warranty. contacted the manufacturer, they told him to contact the dealer. vehicle was involved in two near accidents. one of these accidents caused the vehicle to go into a ditch. *ak
SERVICE BRAKES, HYDRAULIC
01/30/200637750412/06/2005
 Dt*: the contact stated the brake pedal goes to the floor when depressed and takes too long to stop the vehicle. when towing a trailer, weighing 14,000 pounds, the vehicle will not stop at a red light. this vehicle should be able to tow 15,000 pounds according to the owner's manual. three weeks after purchase, the contact was going to replace the brake pads, but could not get the tire off. an independent repair shop stated the pads did not need to be replaced and the vehicle should be taken to the dealership. the dealership stated the vehicle is operating correctly. the contact had the brake pads, pedal, and fluid replaced in an effort to remedy the problem.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
11/07/200618100109/25/2004
 Dt*: the contact stated the brakes pulsated when the brake pedal was depressed while traveling 40 mph. the vehicle was taken to the service dealer for service and the brake rotors were found to be rotted. the manufacturer was notified.
STEERING
11/01/2004112/01/2003
 Dt: the consumer owns a 2004 ford f350 super duty. the steering locked and the consumer was unable to steer the vehicle. the dealer was unable to duplicate the problem. *jb this problem occurred everyday. *nm
STRUCTURE - BODY
07/24/20052
 Dt: the consumer owns a 2004 ford f350 super duty. she stated while trying to get into the truck the passenger side running board fell off of the vehicle causing her to fall and get hurt. the drivers side running board fell off about three weeks and know one was hurt as a result to that one. *jb *sc
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
08/08/2007106/04/2004
 Tl*the contact owns a 2004 ford f350 superduty. as the contact was getting into the vehicle, the running board that is attached to the driver side door completely detached. he sustained a bruised ankle as a result. the current mileage was 43,635 and the failure mileage was unknown.
SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - LEAF
06/01/20044000404/01/2004
 Dt: the vehicle stalled under different circumstances. and intermittently. had problems with the front end, 4-wheel drive, fuel injector, and driver's side front spring has broken,. later the check engine light came on. consumer took the vehicle to the dealership many times. consumer received manufacturer's recall concerning the stalling issue. consumer took vehicle to a dealer to be repaired, but problem recurred. before the recall the consumer was unsure of what the dealership did to try to fix the vehicle. the vehicle was covered under an extended warranty. contacted the manufacturer, they told him to contact the dealer. vehicle was involved in two near accidents. one of these accidents caused the vehicle to go into a ditch. *ak

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