Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, OTHER
1821710/01/200410010731Multiple vehicles - fuel level indication concerns - service tip. various models including 2005 super duty f-series, excursion, expedition, explorer, mountaineer and aviator. *tt12/07/2004
1753402/01/200410008106Water in fuel light on, which does not turn off after water has been drained from the horizontal fuel conditioning module (hfcm). *mj07/22/2004
1731611/01/200310008166Fuel signal to instrument cluster service tip. *tt07/22/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
12/28/201027700
 Tl-the contact owns a 2006 ford f-550. the contact stated that while driving at various speeds the vehicle would stall and drive sluggish. the vehicle was able to restart by him changing the fuel filters. he then took the vehicle to a dealer for a inspection and they informed him that there was delamination of the fuel tank. the vehicle was repaired for the fuel tank, sender, pump, and filters. the manufacturer was contacted and informed him that they are aware of the failure, but offered no assistance. the failure mileage was approximately 27,700. tb
11/23/2010155375
 Sudden power loss traveling at highway speeds resulting in engine shutting down and not being able to be restarted.
08/31/201080978
 Tl-the contact owns a 2004 ford f-550 superduty. while driving at approximately 35 mph the vehicle stalled. it was towed to another location where the driver was able to get it restarted. the vehicle was then taken to an authorized dealer where the driver was informed the fuel tank was de-laminating due to rust and corrosion. it was not repaired. the failure and current mileages were 80,978. sm.
04/29/201038
 We purchased a ford f550 6.0l diesel truck new in 2004 and have been the only ones to drive it and have done proper care and maintenance of this vehicle. it has less than 40,000 miles on it. the vehicle would not start for no reason on april 29, 2010 necessitating it being towed to the local ford dealership. they diagnosed a bad ficm (fuel injection control module) and replaced it. i have found there was a recall on this vehicle for this problem, campaign numer 05v270000 on 6/10/05. due to the low miles and proper care of this vehicle i am wondering if this problem is related to that recall. we use this in our work and had the ficm gone out while we were driving it with a load of chips it could have potentially been extremely hazardous.
11/20/200811500
 Fuel injector problems 3 times, vehicle broke down,fuel tank problems, vehicle will stall or start running so badly that u couldnt go, and other vehicles would allmost hit my vehicle, could never tell when it was going to happen defective fuel tank....?
11/20/200940000
 I purchased a 2004 f550 ford truck in 2005 with 13,000 orginial miles. i statrted having problems at 40,000 miles when the warranty ran out. i have two major problems: (1) the liner in the fuel tank separated from the tank and went through the fuel system. i had to replace the tank, injectors, and injector pump. (2) the head gaskets blew and the truck has no power. i plan on repairing the gaskets this week. when driving at any speed, the truck suddenly stops. i have contacted my dealer and went through their assistance program. they did not help with the repairs. i have contacted ford's customer complaint division and experienced the same results. i spoke with several ford mechanics and the above two items are ongoing major problems. i am looking for immediate assistance with repairing the 6.0 diesel engine. the vehicle is unsafe to drive and a hazard to other drivers on the road. this is a severe highway safety issue. please contact me as soon as possible to resolve these problems. thanks. pat christoff 301-748-5466
04/25/200525000
 Tl*the contact owns a 2004 ford f550 sd. the contact was driving approximately between 45- 55 mph. the engine stalled without warning. the engine failed to restart. the vehicle was towed to an authorized dealer. the failure was contributed to the fuel injector which was replaced on three separate occasions. the failure continued with no resolutions. the vin was not available. the failure mileage was 25,000. the current mileage was 184,602.
02/02/2009430001
 2004 ford model 5500 f series dump truck with 43,000 miles diesel fuel tank delamination & damage caused to motor. *tr
01/04/2009444501
 2004 ford f550 44k miles truck stopped running dealer told me that the fuel tank is rusting from the in side out. dealer told me that they changed out about 50 tanks so far and ford would not cover it . ford is say its a fuel problem. this fuel problem is not affecting chevy truck fuel tanks. the mechanic let me look in side old tank you can see debris floating in tank. fords failure to fix this cost me $2370. and the worst part they put the same tank in new one but the same. dealer said i should look for a after market tank online that what other customer are doing. i read on line 75,000 tank failure so far. ford need to admit their is a problem. *tr
02/09/200626447101/26/2006
 Follow up to original complaint i had originally thought that a missed recall repair was the reason for the engine stalling...and not restarting. after having the vehicle towed and inspected by hub city ford...the mechanics found slime in both fuel tanks. the slime had clogged the fuel system and caused the motor to stop. hub city ford's personnel were all as surprised as i was. they were helpful in showing extra attention to this...and have repaired it all. i believe the slimy substance had been put in before they had it...and before i bought it. possibly during the previous ownership. this is to close this complaint. i am satisfied with all hub city ford has taken care of for me...with great care. the sales person i bought it with...mr. bill boudrier...the service mgr....mr. carroll and the tech's. thank you. *jb
02/10/2006262257101/25/2006
 While driving a ford f-550 that i bought used on 01-25-06 from hub city ford in lafayette, la...the engine lost power and stalled on a 65 mph. hwy (hwy 90). apparently...there is good cause to believe that an ignored recall on this specific truck is the exact reason for this dangerous failure. not to mention the now lost income from it being in the waiting line at hub city ford...where i had it towed. i was promised that all was inspected and in good working order prior to driving the truck off the lot. well...it wasn't. i chose to see if there were any recall issues with this truck's vin number at the ford recalls website... yes...this was what i saw: recalls results : be advised that this system tracks safety and emission recalls for which vehicles are subject to repair in the united states. for more information on ford motor company recalls or concerns you may be having with your vehicle, please contact your dealership directly. below you will find information regarding your affected vehicle. recalls listed 2004 ford f-550 1fdaw56p64ed99151 05e15 exhaust pressure sensor replacement, on-board diagnostic system and engine control modules recalibration from your website here: make : ford model : f550 super duty year : 2004 manufacturer : ford motor company nhtsa campaign id number : 05v270000 mfg's report date : jun 07, 2005 component: electrical system:wiring potential number of units affected : 180104 summary: certain pickup trucks, sport utility vehicles and vans equipped with 6.0l diesel engines may experience stalling without warning while driving and may or may not restart. consequence: should the engine stall, a vehicle crash could occur. remedy: dealers will upgrade the fuel injection control module (ficm) wire harness or replaced, and/or have a new injection control pressure (icp)) sensor connector installed free of charge. the recall began on july 22, 2005. ford recall no. 05s34. *nm
FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY
02/12/20084
 We have a ford 2004 f550 dump of which the fuel tank is flaking and clogging up the filters and stalling the truck or not even starting. ford does not want any responsibility for this repair. i know we are not the only ones out there with this problem only want to know how long ford gets away with this before someone steps up and does something . this repair runs anywhere from 1,800.00 to 2,000.00 dollars ,i guess this is just another win for the big guys and screwing for us. *tr
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
01/02/200741000211/16/2004
 Tl* - the contact owns a 2004 ford f550. the contact stated that approximately 1 year the vehicle had an electrical short., took the vehicle to be repaired and that very same day had problems with the transmission slipping. the contact stated that approximately one year later in january 2007 the transmission would not engage, and one could drive down the road and the transmission would just stop working. the truck was currently in the repair shop, and it has taken ford over a week to diagnose the problem. the current diagnosis showed that all 4 solenoids in the transmission needed to be replaced. the contact stated that the transmission needs to be totally replaced. the contact stated that neither speed nor the weather were factors. *ak the dealer stated performed the recall pertaining to fuel injector control module wiring and charged air cooler duct. *tr