Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, OTHER
1901501/01/200610019075Fuel conditioner. low power, poor fuel economy, fuel gelling in cold weather, excessive white smoke on cold start, hard start, or coking of components exposed to exhaust. *tt02/10/2006

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, DIESEL
06/01/2011
 Tl-the contact owns a 1997 ford f-550 super duty. the contact stated the vehicle would stall while driving at various speeds. the vehicle was taken to an authorized dealer where the contact was informed vehicle was stalling due to delamination of the fuel tank. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 144,250. sm.
06/01/2011
 The contact owns a 1997 ford f-550 super duty. the contact stated the vehicle would stall while driving at various speeds. the vehicle was taken to an authorized dealer where the contact was informed vehicle was stalling due to delamination of the fuel tank. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 144,250. sm.
08/17/200968000
 04 ford f550 sd dump truck was bought new on 12/04.. in april 2005 transmission leaked fluid while in park and truck was towed to dealer. the dealer claimed cause of problem was due to loose bolts on trans case. tranmission continued to slip but dealer could not find problem. february 2006, approximately 16,000 miles on truck, transmission completely fails. truck towed to dealership and new transmission installed. on june 2008 (approximately 56,000 miles) while driving on major highway, truck begins to lose power and black smoke pours out of muffler. the truck was driven to local dealership and diagnosed with a blown turbo. ford did not cover cost of repair. i paid $4,500.00 out of pocket to replace turbo. august 2009 (approximately 68,000 miles) again while driving on major highway, truck loses power and stalls. truck was towed to ford dealership and diagnosed with clogged injectors due to deteriorating gas tank. dealer advised me that all 8 injectors would have to be replaced and new fuel pump installed. the total cost of repairs would be $4,300.00 and it would not be covered by ford. i was incensed to say the least...after getting a second opinion, i paid an additional $475.00 and had the truck towed to another ford dealership which made the repairs without any cost to me. the fuel tank was not replaced even though it was the cause of the problem. i replaced the tank and paid $750.00 out of pocket...december 27, 2010 (96,000 miles) without warning, transmission begins to slip. i contacted the ford dealership that made the last repairs. i was told the transmission was out of warrenty and would not be covered by ford. it would cost $4,200.00 to replace. i took truck to a local tranmission repair shop and paid $3,000.00 to rebuild transmission. its obvious that ford does not back up their product. i will never buy another ford again!!!!
05/07/201074145
 We own a fleet of ford diesel engine trucks which continue to experience fuel delivery problems. the problem is engine cut-off and surging and hard starting. ford says not their problem and charges us. i don't think we have the only ones. toyota is not the only company not dealing with this problem. think only the government will make them fix it.
09/24/2009940001
 Discovered my f550 superduty 6.0 diesel at 94000 miles with 8 months over its warranty had an exhaust leak coming from both sides of its 6.0 liter diesel engine exhaust manifolds. these fumes were coming into the passenger compartment at idle. at the same mileage, dealer discovered that engine had oil in coolant and that its entire passenger side injectors were malfunctioning along with the fuel pump and its regulator. excessive fuel in engine, running very lean could cause engine to cease while driving. dealer advised that oil in coolant is common for these engines and that this causes a other malfunctions such as head gaskets to go. the exhaust manifolds were repaired at approx. $1172. the other engine work was not repaired as of yet due to it costing approx. $4240. the head gasket work would cost another $6000. ford said it would not cover the repairs because i was the second owner. bbb complaint filed and in search for class action law suit to cover repairs only. *tr
12/12/20081250001
 I own two 2004 ford f-550 and one 2003 f-550 superduty trucks. interior fuel tank coating is de-laminating and rusting at around 100,000 miles. vehicles stop without any warning. silvery material in water separator and fuel filters. i know of several vehicle owners that have this same problem and ford will do nothing. my vehicles stop suddenly in heavy traffic and we were lucky no one was injured. i have replaced the 2003 and one 2004 tank assembly. other 2004 is showing silvery residue also. i know of a dealer in st louis mo., that has replaced many tanks for customers with the same problem. this is a defective tank coating and ford should be held responsible. it is my understanding they (ford) have known of this issue since 2005 and will do nothing. do people need to be hurt/killed before action is taken? is ford still making these tanks with the defective coating, if so they should be stopped asap before someone gets killed because a vehicle stalls without warning. there is a tsb on the fuel tank vent, my vehicles have been to ford dealers and this was never brought to my attention. do i have to always ask if there is a recall, tsb or whatever or am i at ford's mercy. smacks of a cover up and willful negligence. *tr
11/17/2008670001
 November 2008, our ford truck broke down due to fuel problems. truck was towed in and fuel filter was checked. tiny silver flakes clogged the filter. mechanic alerted us that ford is having a problem with their fuel tank liners separating, and that they are not taking claim on it. truck filter was changed and it ran fine for about a month.. we pulled the fuel filter again only to find flakes in the filter again. searched on the internet showed countless people having the same problem, and having to dish out thousands in repair costs only to have it happen again to them. no replacement available on the market that will solve the problem for good, everyone is forced to buy fords replacement. also no one knows if this will result in failure of the fuel filter and injectors down the road after the warranty on these items runs out. *tr
12/01/2008358431
 Currently own a 2004 ford f550 dump truck with the fuel tank delaminating. ford is not willing to accept responsibility for this failure. help !!! *tr
FUEL SYSTEM, OTHER
07/01/20045251105/01/2004
 Dt: the vehicle surged and accelerated on its own. this happened this has happened a t least 50 times or more. while driving 43 mph vehicle shut down. had to slam on the emergency brake and pull it to the curb. also, while driving at 38 mph or 1100 rpms there was vibration coming from the engine. it felt like it was coming right from consumer's feet. it felt like transmission disengaged. then, after 10-15 seconds it felt like it kicked back in. there was a loud pop when this happened. the vehicle was burning more fuel than it did when first purchased it. sometimes the water and fuel lights came on. the dealer told him that when this happened he should pull over. but when he does there is no water in the fuel. the fuel gauge will completely go to low then come back up after about 10-15 miles. also, the air bag light will come on. when he takes vehicle to the dealer they usually go through the whole vehicle, specifically the electrical systems. the dealership tried but failed to fix these problems. had taken the vehicle to a variety of dealerships multiple times. the turbo, transmission and wiring was replaced. the dealer told the consumer that the vehicle had not been coded when he purchased it. *ak