Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 12V488000 | Ford Motor Company | from 11/03/2009 to 09/21/2012 | V (Vehicle) | 154604 | 10/26/2012 | MFR | Ford Motor Company | 10/05/2012 | 10/05/2012 | 208 | ||||||
| Defect Summary | Ford is recalling certain model year 2011-2013 fiesta vehicles, manufactured from november 3, 2009 through september 21, 2012. the vehicles fail to comply with federal motor vehicle safety standard (fmvss) no. 208, occupant crash protection. the passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by fmvss no. 208. | |||||||||||||||
| Consequence Summary | An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant. | |||||||||||||||
| Corrective Summary | Ford will notify owners and dealers will reprogram the vehicle's software free of charge so that it no longer suppresses the passenger side curtain air bag when the front passenger seat is empty, and consistent with the description in the owner's guide. the safety recall began on october 26, 2012. owner's may contact ford at 1-866-436-7332. | |||||||||||||||
| Notes | Ford's recall campaign number is 12c26.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SIS-21841 | 04/01/2011 | 10038965 | Ready | 06/29/2011 | |
| SIS-21841 | 04/01/2011 | 10038965 | Comm-trans lund: some 2009-2011 models may have the air bag inicator flashing with a stored trouble code. this is a software problem. *rm | 06/29/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/01/2012 | 15000 | ||
| Tl-the contact owns a 2011 ford fiesta. the contact stated that the driver was traveling approximately 25 to 30 mph when another vehicle cut her off, causing a crash. upon impact, the drivers side air bags deployed from the steering wheel and from the floor level. the air bag that deployed from the floor was sewed stitched on the outside and the seam was extremely sharp. the driver received lacerations her right wrist. the police were contacted and a report was available. the driver was taken to the hospital later on where she received stitches and believed there was also some nerve damage. the manufacturer was later contacted and they advised him that they would send out complaint forms, which he never received. the vehicle was later repaired. the failure mileage was approximately 15,000. the current mileage was approximately 16,000. pmb | |||
| 09/19/2011 | 17000 | ||
| Tl* the contact owns a 2011 ford fiesta. the contact was driving approximately 35 mph and making a turn when she crashed into a covert. the air bags did deploy on impact and the contact sustained a fractured back as a result. the police were contacted and a report was filed. the contact was transported to the hospital via ambulance. the vehicle was towed to an independent mechanic where it was deemed as destroyed. the manufacturer was not made aware of the failure. the failure and current mileage was approximately 17,000. | |||
| 09/19/2011 | 17000 | ||
| Tl- the contact owns a 2011 ford fiesta. the contact was driving approximately 35 mph and making a turn when she crashed into a covert. the air bags did deploy on impact and the contact sustained a fractured back as a result. the police were contacted and a report was filed. the contact was transported to the hospital via ambulance. the vehicle was towed to an independent mechanic where it was deemed as destroyed. the manufacturer was not made aware of the failure. the failure and current mileage was approximately 17,000. kmj | |||
| 09/19/2011 | 17000 | ||
| Tl-the contact owns a 2011 ford fiesta. the contact stated that while driving approximately 35 mph and making a turn when she missed calculated the turn and went into a covert. the airbags did deploy on impact and the driver back was fractured due to the impact. the police were contacted and a report was available. the driver was transported to the hospital via ambulance. the vehicle was towed to an independent mechanic and they advised her that it was deemed destroyed. the manufacturer was not contacted. the failure and current mileages were approximately 17,000. tb | |||
| 07/06/2011 | 850 | ||
| In a car crash on july 6, 2011, a 2011 ford fiesta was hit by an oncoming car while the ford was making a left hand turn coming out of a parking lot. the seven air bags supposedly in the vehicle, never deployed. the passengers in the car relied on lap belts and shoulder belts only. the fiesta was traveling approximately 15 to 20 mph and the oncoming car, 50 mph. there is a question as to whether air bags were even in the car (stolen or taken out, etc). | |||
| 09/28/2010 | 20 | ||
| Airbag off light comes on frequently when adult passenger is seated in 2011 ford mustang . your web site does notallow me to select a ford mustang from the drop down menu so my apology because you have to select some sort or vehicle to continue filing this complaint. the passenger airbag off light comes on at various stages of driving. my wife weighs 130 lbs and it goes off with her sitting there. it comes off and on at random times for as long as 30 seconds weather you are driving straight ,around a corner , accelerating or decelerating. this problem started on my drive home from the dealership. i have had the vehicle in for servicing at maroone ford of del ray beach, fl. twice. the last time they kept the car for 6 days and told me every part associated with the airbag system was replaced. when i dropped the car off i showed them cel phone video of my wife in the seat, the car moving, and the airbag off light illuminated. the problem is still happening. this car is a convertible and i would have never purchased it if i would have known the kind of jeopardy that i was placing passengers in every time they ride in my car. the trouble is that you can be hit at any time and having the passenger airbag not working at various stages of normal driving is not acceptable in the least. i own other makes of cars with similar systems and have no problems. i did a search on the internet and found a lot of other people who have had this problem and they have posted their video on line documenting the problem. | |||
| AIR BAGS - FRONTAL | |||
| 09/28/2010 | 20 | ||
| Airbag off light comes on frequently when adult passenger is seated in 2011 ford mustang . your web site does notallow me to select a ford mustang from the drop down menu so my apology because you have to select some sort or vehicle to continue filing this complaint. the passenger airbag off light comes on at various stages of driving. my wife weighs 130 lbs and it goes off with her sitting there. it comes off and on at random times for as long as 30 seconds weather you are driving straight ,around a corner , accelerating or decelerating. this problem started on my drive home from the dealership. i have had the vehicle in for servicing at maroone ford of del ray beach, fl. twice. the last time they kept the car for 6 days and told me every part associated with the airbag system was replaced. when i dropped the car off i showed them cel phone video of my wife in the seat, the car moving, and the airbag off light illuminated. the problem is still happening. this car is a convertible and i would have never purchased it if i would have known the kind of jeopardy that i was placing passengers in every time they ride in my car. the trouble is that you can be hit at any time and having the passenger airbag not working at various stages of normal driving is not acceptable in the least. i own other makes of cars with similar systems and have no problems. i did a search on the internet and found a lot of other people who have had this problem and they have posted their video on line documenting the problem. | |||