Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 10/10/2012 | 19000 | ||
| Numerous times when driving my 2011 ford fiesta the rpm's shoot way up and the car won't accelerate when i hit the gas. even while driving at a speed of 45mph and try to go faster the car stalls and wont accelerate at all and get quite scary when this happens, especially on a highway when you could cause an accident. i have been driving and this happens and i have had to put it in park turn it off and turn it back on to get it to accelerate normally again. | |||
| 09/24/2012 | 15000 | 1 | |
| I bought the car new and have taken it to two separate dealerships to correct this issue and it continues. initially, the transmission light came on and the car began having trouble shifting. after the first repair, the car began shaking uncontrollably. the second repair corrected the shaking, but now (at 15,755 miles) the car will (1) make grinding metallic noises when shifting, (2) fail to shift on any incline (instead it revs to approximately 2500 rpms and sticks there), (3) jolt forward when the brake is applied as if the accelerator was pressed down, and (4) roll backwards on hills as if it is a manual transmission. i understand that (4) can be common among newer automatics that attempt higher fuel economy. however, numerous times the speed at which the car rolls back has incurred a safety risk. this seems to be another indication of an issue with the transmission. *tr | |||
| 09/24/2012 | 15000 | ||
| I bought the car new and have taken it to two separate dealerships to correct this issue and it continues. initially, the transmission light came on and the car began having trouble shifting. after the first repair, the car began shaking uncontrollably. the second repair corrected the shaking, but now (at 15,755 miles) the car will (1) make grinding metallic noises when shifting, (2) fail to shift on any incline (instead it revs to approximately 2500 rpms and sticks there), (3) jolt forward when the brake is applied as if the accelerator was pressed down, and (4) roll backwards on hills as if it is a manual transmission. i understand that (4) can be common among newer automatics that attempt higher fuel economy. however, numerous times the speed at which the car rolls back has incurred a safety risk. this seems to be another indication of an issue with the transmission. | |||
| 06/01/2012 | |||
| Tl- the contact owns a 2011 ford fiesta. the contact stated that while traveling 3 mph the vehicle erroneously accelerated causing another vehicle to crash into the vehicle. the driver and passenger of the contact's vehicle suffered whiplash. the vehicle was able to be driven away from the scene. the vehicle was taken to an independent mechanic where it was found that the transmission had failed. the vehicle was not repaired. the manufacturer was contacted about the issue. the failure mileage was unavailable and the current mileage was 42,000. pmb | |||
| 10/02/2012 | 34900 | 1 | |
| The car is at the dealer for the third time since the beginning of the month. while driving, all of a sudden the vehicle is not in drive anymore, and i have to coast to the side of the road, turn off car, and restart. it is as if the transmission just goes out. this can happen multiple times in one driving session and has happened on highway, on side streets, backing out of my driveway, etc. the engine light comes on repeatedly each time. car also lurches and sounds as if it might stall at random times when accelerating. each time, the dealer test drives after the fix have been from 0 miles to 6 miles, it does not seem like this test drive is long enough to see the issue. this problem is an extreme safety hazard to me and my family and i have lost faith in ford in fixing/dealing with this problem. *tr | |||
| 10/02/2012 | 34900 | ||
| The car is at the dealer for the third time since the beginning of the month. while driving, all of a sudden the vehicle is not in drive anymore, and i have to coast to the side of the road, turn off car, and restart. it is as if the transmission just goes out. this can happen multiple times in one driving session and has happened on highway, on side streets, backing out of my driveway, etc. the engine light comes on repeatedly each time. car also lurches and sounds as if it might stall at random times when accelerating. each time, the dealer test drives after the fix have been from 0 miles to 6 miles, it does not seem like this test drive is long enough to see the issue. this problem is an extreme safety hazard to me and my family and i have lost faith in ford in fixing/dealing with this problem. | |||
| 10/01/2011 | 12000 | ||
| Tl- the contact owns a 2011 ford fiesta. the contact was traveling 70 mph when she applied the brakes momentarily. as the accelerator pedal was engaged, the vehicle became unresponsive. the contact was able to merge to the side of the road and shut off the vehicle. once the vehicle was restarted, it produced a violent jerk when the accelerator was engaged. the vehicle was able to be driven to the dealer where it was determined that the transmission failed. the vehicle was repaired but the failure recurred several times since. the manufacturer was contacted about the issue. the failure mileage was 12,000 and the current mileage was 29,281. kmj | |||
| 10/01/2011 | |||
| Tl- the contact owns a 2011 ford fiesta. the contact stated while traveling 70 mph she decreased vehicle speed due to traffic. upon pressing the accelerator pedal the vehicle became unresponsive. the contact was able to merge to the side of the road. the vehicle was restarted and produced a violent jerk when applying acceleration. the vehicle was able to be driven to the dealer where it was found that the transmission had failed. the vehicle was repaired but the failure has recurred several times since. the manufacturer was contacted about the issue. the failure mileage was 12,000 and the current mileage was 29,281. mh | |||
| 06/09/2011 | 2109 | 1 | |
| Coming to stop you start to speed up why you are pressing on brakes,do to the fact that the brake pedal and gas pedal are to close to each other. *tr | |||
| 03/20/2012 | |||
| Gas sticks, brakes make noise too stop car, gas speed control wide open hard too stop car,brakes not working well.......almost killed someone!!!!!!!!!!!.....stupid rent a car from enterprise.... | |||
| 02/20/2012 | 3000 | ||
| Tl- the contact owns a 2011 ford fiesta. the contact stated that while driving 25 mph, the vehicle surged forward and hesitated as if the vehicle was going to stall. in addition, the vehicle was slow to respond to acceleration and would often surge forward abnormally while accelerating at various speeds. the vehicle was taken to the dealer where they advised the contact that there was a leak in the transmission. the vehicle was not repaired correctly and was inspected three times but the dealer was not able to provide a permanent remedy for the failure. the failure mileage was 3,000 and the current mileage was 4,086. kmj | |||
| 02/20/2012 | 3000 | ||
| Tl- the contact owns a 2011 ford fiesta . the contact stated that while driving at 25mph, the vehicle surged forward and hesitated as if the vehicle was going to stall. the vehicle also does not respond to the speeds that contact is going , at various times the vehicle will surge forward while having the contacts foot on the accelerator pedal. the vehicle was taken into the dealer where they stated that there was a leak in the transmission . the vehicle was not repaired correctly and has been inspected three times but the dealer has not come to an agreement with the failure . the failure mileage was 3,000 and the current mileage was 4,086.cv | |||
| 07/10/2011 | 8900 | ||
| I was pulling into my parking space at home. i had my foot on the break as i was slowing down. the car then sped up and lunged forward, jumped over the cement bumper and slammed into some potted plants. i was trying to stop the car, but it would not stop until i hit the pots. | |||
| 02/10/2011 | 3700 | ||
| Tl* the contact owns a 2011 ford fiesta. while driving approximately 5 mph, the accelerator pedal was engaged followed by a three second delay response. the failure would occur at any given time. the vehicle was taken to an authorized dealer where they informed the contacts that the vehicle was operating properly. the failure mileage was approximately 3,700. | |||
| 02/10/2011 | 3700 | ||
| Tl-the contact owns a 2011 ford fiesta. while driving approximately 5 mph, the accelerator pedal was engaged, followed by a three second delay response. the failure would occur at any given time. the vehicle was taken to an authorized dealer where they informed that the vehicle was operating properly. the failure mileage was approximately 3,700. js | |||
| 01/19/2011 | 8000 | ||
| Tl-the contact owns a 2011 ford fiesta. while driving with the vehicle speed control set at 40 mph there was sudden acceleration up to 60 mph causing the rpm to increase over 500 rpms. the vehicle speed control was turned off and the speed resume back to normal. this failure happened about three weeks ago and the vehicle was taken to the dealer who reprogram the computer. the failure happens again and the vehicle was taken back to the dealer who will reinspect the computer to see if they can find the failure. the manufacturer was not notified. the failure mileage was 8,000...mw | |||
| 12/01/2010 | 100 | ||
| Tl-the contact owns a 2011 ford fusion(na). the contact stated that while driving approximately 60 mph the vehicle suddenly stalled. the vehicle was able to restart. the vehicle was inspected by a dealer who informed the contact that he needed to replace the throttle body and also that the defective part was known in the plant when being produced and that they never repaired or replaced it. the vehicle was repaired for the throttle body. the failure mileage was approximately 100. tb | |||