Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION
CSP-11B3101/13/201210043326Ford: see document search button for owner letter. certain model year vehicles have an improperly balanced clutch assembly. this will cause a vibration felt through the seat and/or steering will while in park, first gear and neutral po03/13/2012
POWER TRAIN - CLUTCH ASSEMBLY
CSP-11B3101/13/201210043326Ford: see document search button for owner letter. certain model year vehicles have an improperly balanced clutch assembly. this will cause a vibration felt through the seat and/or steering will while in park, first gear and neutral po03/13/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
01/10/2013131001
 Transmission makes a grinding sound and shudders when shifting. when you go to turn a corner the car shudders so bad it almost stalls. when driving up hills when tha transmission shifts it starts to shudder and you almost stall. *tr
01/10/201313100
 Transmission makes a grinding sound and shudders when shifting. when you go to turn a corner the car shudders so bad it almost stalls. when driving up hills when tha transmission shifts it starts to shudder and you almost stall.
02/01/201210001
 Car makes a grinding noise at low speed acceleration. *tr
02/01/20121000
 Car makes a grinding noise at low speed acceleration.
10/01/201240011
 High pitch noise/squeelwhen clutch is used from a cold start for the first few miles. this will be the second replacment in two months. *tr
10/01/20124001
 High pitch noise/squeelwhen clutch is used from a cold start for the first few miles. this will be the second replacment in two months.
10/24/201259801
 October 24, 2012 i was driving to work. i accelerated very gingerly (the powershift is effectively two three speed manuals so you can't just jab it) to pass. the car geared into a lower gear as expected and the engine rpm's spiked as expected. the light at the intersection was turning red so i braked easily to bring the car to a stop. at this point the car was holding the lower gear and revving out of control. i was able to stop the car (as it was trying to overpower the brakes) and place it into neutral which stopped the problem. the car then died and would not restart for approximately 5 minutes. i restarted the car. as i was getting off the interstate, i was merging into traffic the transmission geared down again. the problem repeated. i tried placing the car in neutral again, however, this did nothing. i cut the car off completely at 50 mph. my steering got really heavy. i used the brakes and the emergency brake to slow the car and strong arm the wheel to the side of the road. the transmission is junk and the dealership is replacing many parts including a couple clutches (it only has two i believe) and some other internals. this car is not safe. it accelerated out of control and would not respond to commands from the gear selector. i powered off the car to avoid further damage or accident. *tr
07/29/20122501
 This is a brand new car ,purchased at fuller ford in cincinnati ohio, two days in my possession, the transmission locked up and starting burning, the car would not move at all , in the middle of the road , this could have caused a serious accident or even deaths, ford knows about these transmissions being bad and should not be selling these cars . now they think i should keep driving it and breaking down until the lemon law can be enacted, i am not driving this car at all , ever again. it is dangerous, other people have bought these and had the same type of problems. i called ford credit and told them to cancel the loan , i will not pay a penny for this car! *tr
07/29/2012250
 This is a brand new car ,purchased at fuller ford in cincinnati ohio, two days in my posession, the transmission locked up and starting burning, the car would not move at all , in the middle of the road , this could have caused a serious accident or even deaths, ford knows about these transmissions being bad and should not be selling these cars . now they think i should keep driving it and breaking down until the lemon law can be inacted, i am not driving this car at all , ever again. it is dangerous, other people have bought these and had the same type of problems. i called ford credit and told them to cancel the loan , i will not pay a penny for this car!