Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 02/18/2013 | |||
| When engaging the front seat heaters, the seats heat up to 107 degrees. twice i have complained to ford, and both times i was told this was normal operating behavior. the seats become so hot you cannot sit on them. i believe this is a safety issue, especially if a young child/infant were involved. | |||
| 12/07/2012 | 19000 | ||
| The affected part is the transmission. the incident that occurred is a recurring problem with the power shift transmission. when the car's automatic transmission is in drive or reverse, and the driver takes his foot off the brake or accelerator, the car acts as though it is in neutral for about 1 second. if the car is on a hill, the car will roll downhill during that brief period when the brake/accelerator is not applied. although this has not caused an accident driving the car yet, i am very concerned about the potential safety hazards this could cause. if the car is stopped on a hill and the driver lets off the brake/accelerator, despite any action of the driver, the car may roll downhill and hit a car behind it. additionally, parallel parking is very difficult because the transmission remains in neutral for that 1 second, and even on a slight hill the car will roll. i took the car in to my ford dealership to alert them of this problem, and they told me that is normal functioning of the transmission. i have never driven a car that, when in drive, rolled backwards while i was on a hill. if this is supposed to be normal functioning of the transmission, then the transmission has a faulty design. i am concerned about the hazards this transmission may cause, since if a car is close behind me while i am parked on a hill, my car may roll back and hit it outside of my control. in a typical manual transmission car, the driver is able to control this rolling with the clutch and brake. because this is an automatic transmission, the driver is not able to control the rolling. | |||
| 02/29/2012 | 5900 | ||
| Ford sync module stopped working and when you prompt the system to go into mobile apps sync responds no mobile apps found. took to ford dealer and after days of troubleshooting got the module replaced. 2 days later it failed again. its not my phone. phone works just fine in exact same vehicle on lot. | |||