Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/22/2009104000
 Tl* the contact owns a 2005 ford five hundred. while driving down-hill at speeds less than 50 mph in snowy and icy conditions the vehicle slid into an embankment head-on. next the vehicle crashed into a telephone pole and caused the rear bumper to become submerged in a ditch. neither the frontal driver's or passenger's side airbags deployed. she suffered injuries to her back and chest. the police arrived on the scene and a police report was filed. no repairs were made to date. the current and failure mileages were 104,000.
09/12/2008745001
 Started driving my 2005 ford five hundred sel front wheel drive as i normally do, except the instrument cluster and lights started flickering, my a/c turned off and check engine light came on. after stopping on the side of the road everything returned to normal. about 40 minutes later a similar situation occurred, only this time just the instrument panel failed. my cruise control still worked but my tach, speed, battery and power gauge all dropped to zero, however the lights remained on. i am writing today because i saw online that other owners of the same make and model are having identical problems. this is a major safety issue and could cause an accident, especially if the lights cut off at random. i'm surprised there hasn't been a recall issued or an accident yet as a result of this. *tr
04/21/200834500
 Tl*the contact owns a 2005 ford five hundred. while driving 30 mph, the contact rear ended another vehicle. the air bags failed to deploy. there were no injuries and the vehicle has not been diagnosed by the dealer. a police report was filed. the failure mileage was 34,500.
03/25/200723261302/03/2006
 Tl* the contact owns a 2005 ford five hundred. the air bag indicator light remained illuminated. in march 2007 the vehicle was taken to the dealer for a diagnostic, but the results showed no air bag failure. the vehicle had been at the dealer since march 27, 2007, and they were still unable to duplicate the failure. the contact called the dealer on april 23, 2007, and was informed that a part had been ordered. the dealer did not mention that the failure was common with the ford five hundreds. the vehicle was taken to the dealer on three occasions , and dealer determined that the air bag indicator light did indeed remain illuminated. the current mileage is 23,445, and failure mileage was 23,261.*ak
AIR BAGS - FRONTAL
03/12/201197000
 Driving at he rate of speed of about 55-65 mph heading southbound on the dan ryan expressway in chicago when my 2005 ford five hundred was involved in a front-end collision with a median and my airbag did not deploy. there could be a loss of life if this problem is not resolved.
03/05/2010690001
 While driving my 2005 ford 500, i t-boned another vehicle. i was driving about 35mph. my driver side airbag didn't deploy. my seat belt didn't prevent me from hitting the steering wheel. *tr
11/05/2009590001
 It started with my instrument cluster going out (no lights, gauges, anything) and it can last anywhere from 15 minutes to hours. the other night my boyfriend and i hit a deer and we went from 70 to 50 on impact (which was head on) and our airbags did not deploy. however a few minutes after the impact, the light came on saying something was wrong with the airbags. *tr
03/14/200822000112/08/2007
 Tl*the contact's client owns a 2005 ford five hundred. while the client was driving 35 mph, she removed her foot from the accelerator pedal; however, the vehicle continued to accelerate. she attempted to apply the brakes, but the speed continued to increase. the client also applied the emergency brake and encountered a pickup truck traveling in the same direction. she crossed over the double-yellow line on a 2-lane road and passed the pickup truck. the driver of the pickup informed police that he noticed brakes being applied, smelled, and saw blue smoke coming from the vehicle. the vehicle continued accelerating. the air bags deployed. the client then side swiped a guardrail for approximately 40 feet. the front tire blew out and the vehicle was pushed across the roadway. a police report was filed. two passengers sustained injuries. the front end of the vehicle struck an embankment on the other side of the road. the vehicle became airborne for approximately 70 feet and landed on its side. at that time, only the driver's side air bag deployed. the vehicle rolled over twice and landed at a recently planted flower bed. the driver seat belt disengaged as well. part of the crash was caught on tape by a pennsylvania dot surveillance camera. the current and failure mileages were 22,000. updated 04/29/08. *lj
01/06/20065000110/10/2005
 Purchased a new ford five hundred in october of 2005. i was unfortunately involved in an accident, that caused extensive damage to the front end of the vehicle. my concern is that the air bags never deployed. with the amount of damage i would have thought they would have deployed. *jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
09/14/2006340005009/01/2006
 Tl*the contact owns a 2005 ford five hundred. the contact stated that the passenger side air bag off light was illuminated. the dealer seemed to ignore the issue and stated that it was minimal. the contact's husband attempted to buckle his seat belt in the front passenger seat, and noticed that the seam at the belt was loose. the air bag off light would not dim. the contact was informed that the seat belt was connected to the air bag sensor. the vehicle was repaired at the cost of $129. the current mileage was 77,000 and failure mileage was 34,000. updated 05/07/08 *bf updated 05/07/08