Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 0551 | 03/21/2005 | 10014682 | Intermittent headlamp flicker with no key in the ignition - vehicles built before 2/21/2005. *tt | 05/05/2005 | |
| 18179 | 09/01/2004 | 10011346 | Wrench light on, diagnostic trouble code p0562 and transaxle in limp home mode after battery jump start. *tt | 01/18/2005 | |
| 18178 | 09/01/2004 | 10011345 | Wrench light on, no engagement in drive or reverse and diagnostic trouble code p0942. *tt | 01/18/2005 | |
| ELECTRICAL SYSTEM - BATTERY | |||||
| 19312 | 08/01/2006 | 10021061 | Battery light illuminated. *kb | 02/27/2007 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - INSTRUMENT PANEL | ||||||
| PE07058 | FORD MOTOR COMPANY | 11/16/2007 | 03/11/2008 | INSTRUMENT CLUSTER FAILURE | ||
| The subject vehicles experience a loss of proper instrument cluster operation.typically, the problem appears as the needle on the gauge (speedometer, tachometer, fuel, and/or temperature) sweeps and resets intermittently.ford reports the problem as momentary power interruption causes the gauges to sweep and then recover to normal function.in august 2006, ford issued a technical service bulletin (tsb 06-17-9) to provide guidelines to service technicians for diagnosis and repair of this condition.odi's review of ford's response to the agency's informationrequest letter reveals that the majority of the reports to ford (63%) indicate that the instrument cluster would experience intermittent loss of power.ford reports that thislasts for only a few seconds.also ford states, the vehicle's exterior lighting would not fail to illuminate even in the event of power interruption to the cluster because the exterior lights are powered separately and do not rely on any signal from the cluster.additionally, odi contacted complainants who affirmed the intermittent condition and that none of the exterior lights on the subject vehicles would be affected by power interruptions to the instrument cluster.odi last received a report regarding this issue in august of 2007.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.further use of agency resources does not appear to be warranted at this time.odi will however continue to monitor the issue and will take further action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/10/2012 | 160000 | ||
| One day in june i was pulling up to a store parking space rolling roughly 5mph. i had my foot on the break, i was about to stop. without touching the gas my 2005 ford five hundred lunged at the building as if the throttle was stuck wide open! i had to push the break as hard as i could to keep it from crashing into the store! ford should have a recall on this issue! it is extremely dangerous! this has happened to many ford five hundred owners! last month in january my five hundred had other issues. i was driving 35mph and all of a sudden my car had no power, i gave it gas and it would growl but no power. i had to pull over and shut the car off. one restarted it returned to normal but the wrench icon light was on the dash. i have also had an idling problem. while at idle my car would sputter. the rpm's were low and it would idle rough and surge from low to high, i tried hitting the gas pedal and the car stalled! again other ford five hundred owners also experienced these issues! ford its time to step up and do a recall!!!! | |||
| 06/01/2012 | |||
| The headlight socket on both headlights are over heating and melting causing the bulb not to operate. im just nervopus that this will cause a fire as all the parts are plastic. i also noted on line that it is a very real problem and i'm not the only one experiencing this. | |||
| 10/26/2012 | 135000 | ||
| Was driving my 2005 five hundred today. i pulled off the highway and stopped at a red light. when the light turned green i had hardly any power. no power steering, all gages at home and a message say engine failsafe mode. i turned the car off and restarted with no problems. i've read on different sites where people have had this same issue of the throttle sticking open and the car lunging forward or back nearly causing a wreck. | |||
| 09/01/2012 | 157139 | 1 | |
| Out side air temp was approx 96 degrees so ac was on . while shifting into reverse the vehicle lunged so hard it was uncontrollable,and unstoppable, if some one had stepped out behind me they would have died as i could only stop reward movement by shifting into drive. this occurred three times trying to get out of a parking space at a crowded mall.the vehicle then stalled. the lunging was so fast the brakes could hardly hold the car from moving in reverse. in checking there is a service bulletin tsb-05-25-13 from ford motor company on this very issue but no recall, also many incidents/accidents recorded in this regard. if i was not prepared enough during this incident in a crowded parking lot some one would have died, this must be addressed b-4 someone is run over. currently ford has no comment. please contact me for further details. *tr | |||
| 09/01/2012 | 157139 | ||
| Out side air temp was approx 96 degrees so ac was on . while shifting into reverse the vehicle lunged so hard it was uncontrollable,and unstoppable, if some one had stepped out behind me they would have died as i could only stop reward movement by shifting into drive. this occurred three times trying to get out of a parking space at a crowded mall.the vehicle then stalled. the lunging was so fast the brakes could hardly hold the car from moving in reverse. in checking there is a service bulletin tsb-05-25-13 from ford motor company on this very issue but no recall, also many incidents/accidents recorded in this regard. if i was not prepared enough during this incident in a crowded parking lot some one would have died, this must be addressed b-4 someone is run over. currently ford has no comment. please contact me for further details. | |||
| 05/02/2012 | 1 | ||
| The electronic throttle body is bad in majority of vehicles in my class year. this costly repair causes the vehicle to lunge forward while in drive and lunge backwards while in reverse. it is worst when the ac is on,,it causes the vehicle to idle high and low to the point of almost shutting off the vehicle in traffic. *tr | |||
| 05/02/2012 | |||
| The electronic throttle body is bad in majority of vehicles in my class year. this costly repair causes the vehicle to lunge forward while in drive and lunge backwards while in reverse. it is worst when the ac is on,,it causes the vehicle to idle high and low to the point of almost shutting off the vehicle in traffic. | |||
| 07/01/2012 | 135453 | 1 | |
| During warm weather with the a/c operating, the rpms surge and the vehicle lunges in the direction of the transmission lever selection (forward or reverse) when moving the shift lever from park to drive or from park to reverse with driver's foot on the brake. engine rpms surge up to approx. 1,500 from idle at a dead stop without input from accelerator pedal. different indicator lights come on and often the engine dies after the surge. if driver does not keep appropriate pressure on break pedal while shifting from park, the vehicle will accelerate without input from gas pedal. this surge also happens when decelerating to a stop. vehicle slows down and rpms decrease to approx 600 (idle), and with pressure applied to brake pedal, engine rpms will increase, without input from accelerator pedal, forcing the driver to increase pressure on brake pedal or risk uncontrolled forward movement. initial reports indicate a faulty throttle body as referenced in nhtsa investigation # pe110818. *tr | |||
| 07/01/2012 | 135453 | ||
| During warm weather with the a/c operating, the rpms surge and the vehicle lunges in the direction of the transmission lever selection (forward or reverse) when moving the shift lever from park to drive or from park to reverse with driver's foot on the brake. engine rpms surge up to approx. 1,500 from idle at a dead stop without input from accelerator pedal. different indicator lights come on and often the engine dies after the surge. if driver does not keep appropriate pressure on break pedal while shifting from park, the vehicle will accelerate without input from gas pedal. this surge also happens when decelerating to a stop. vehicle slows down and rpms decrease to approx 600 (idle), and with pressure applied to brake pedal, engine rpms will increase, without input from accelerator pedal, forcing the driver to increase pressure on brake pedal or risk uncontrolled forward movement. initial reports indicate a faulty throttle body as referenced in nhtsa investigation # pe110818 | |||
| 03/01/2012 | 175000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated that the oil pressure and brake lights illuminated on the instrument panel. the contact also stated that the turn signals failed and the reverse lights illuminated on their own. the vehicle was not taken to the dealer to have a diagnostic test performed. the vehicle was not repaired. the failure mileage was 175,000 and the current mileage was 190,000. sm. | |||
| 03/01/2012 | 175000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated when the oil pressure and brake light illuminated the directional signals failed, and the rear reverse light came on its own. the vehicle was not taken to the dealer to have a diagnostic performed. the vehicle was not repaired the failure mileage was 175, 000 and the current mileage was 190,000. li | |||
| 04/13/2012 | 84000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated that while entering the vehicle, he noticed that smoke filled the interior. the contact then noticed that the trunk light was on fire. the contact was able to extinguish the fire. the fire department was not called and no one was injured. the contact called the manufacturer and filed a complaint. the vehicle was not repaired. the failure mileage was 84,000. kmj | |||
| 04/13/2012 | 84000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated while entering the vehicle smoke filled the inside. the contact notice the trunk light was on fire. the contact was able to put out the fire. the fire department was not called and no one was injured. the contact called the manufacturer and filed a complaint. the vehicle was not destroyed due to the fire. the failure mileage was 84,000. jo | |||
| 10/30/2011 | 80000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated that all of the gauges on the instrument panel failed to function and the reverse light was illuminated. the failure recurred intermittently while driving at various speeds. the vehicle was not taken to the dealer. the manufacturer was notified who stated there were no recalls for the failure and advised the contact to take the vehicle to an authorized dealer for inspection. the failure mileage was 80,000 and the current mileage was 109,102. kmj | |||
| 10/30/2011 | 80000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated all the gauges on the instrument panel fail to function and the reverse light also illuminate. the failure also recurred intermittently while driving at various speeds. the vehicle was not taken to the dealer. the manufacturer was notified who stated there are no recalls and to take the vehicle to the dealer for inspection. the failure mileage was 80,000 and the current mileage was 109,102. mw | |||
| 01/03/2007 | 30000 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated that the gauges on the instrument panel would become inoperative and all of the warning lights would illuminate on the instrument panel. the contact also stated that the rear reverse sensor would only operate while the vehicle was in drive and the reverse lights would continuously illuminate while in drive. the dealer performed a hard reset on the vehicle, but the failure recurred. the manufacturer was notified, but denied any assistance with repairs of the failure. the vehicle was not repaired. the approximate failure mileage was 30,000 and the approximate current mileage was 80,000. sm. | |||
| 01/03/2007 | 30000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated that the gauges would become inoperative. all the warning lights would illuminate on the instrument panel. the rear back up sensor would only operate while the vehicle was in drive and the reverse lights would continuously stay on even while in drive. the dealer performed a hard reset to the vehicle, but the failure recurred. the manufacturer was notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the approximate failure mileage was 30,000 and the approximate current mileage was 80,000. nw | |||
| 08/01/2011 | 41500 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated that the lights on the instrument panel would shut on and off intermittently without warning. in addition, the check engine and air bag warning lights were illuminated sporadically. she believed that the entire electrical system was faulty since a recent failure of the odometer reading. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was neither diagnosed nor repaired. the current mileage was 42,000 and the failure mileage was 41,500. kmj | |||
| 08/01/2011 | 41500 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated the lights on the instrument panel shut on and off intermittently without warning. also the check engine and air bag warning lights illuminated and would shut off immediately after illumination. she believed the entire electrical system was faulty since a recent failure of the odometer reading. the dealer advised the contact to bring the vehicle in for diagnostic testing. the manufacturer had not been notified. the vehicle had not been diagnosed nor repaired. the current mileage was 42,000 and the failure mileage was 41,500. bw | |||
| 12/10/2009 | |||
| My needles and controls fail on my 2005 ford five hundred awd. i have had the cluster replaced twice (out of pocket) when it fails, my reverse lights come on, turn signals fail and sometimes my radio fails (not really a safety issue but is annoying) my airbags are deactive when the event occurs. i know ford knows about the issue and should do a recall as i have noticed (more than i should for there not to be a recall) alot of other five hundred/monteigo drivers with the exact same problem. | |||
| 12/11/2011 | 50000 | ||
| Tl* the contact owns a 2005 ford five hundred. the contact stated that the lights on the instrument failed and all of the gauges were inoperable. in addition, the rear back up sensors were buzzing haphazardly. the contact checked all of the fuses and was unable to locate a cause for the failure. the vehicle was not inspected by the dealer or a mechanic. the approximate failure mileage was 50,000. | |||
| 12/11/2011 | 50000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated that the lights on the instrument failed and all of the gauges were inoperable. in addition, the rear back up sensors were buzzing haphazardly. the contact checked all of the fuses and was unable to locate a cause for the failure. the vehicle was not inspected by the dealer or a mechanic. the approximate failure mileage was 50,000. kmj | |||
| 12/11/2011 | |||
| Tl- the contact owns a 2005 ford five hundred. the contact stated the lights on the instrument failed and all of the gauges stopped working. the contact stated the rear sensors on the vehicle was buzzing. the contact checked all of the fuses on the vehicle and everything was fine. the vehicle had not been inspected by the dealer. the contact stated the mileage could not be read because of the failure, but that they feel the mileage was 50,000.rl | |||
| 09/01/2011 | |||
| Similar issue as in pe07058. instrument cluster fails for extended periods. in this time i have no instrumentation available, speed, rpm, fuel, etc. multiple warning lights illuminate, including airbag. all interior lighting dims significantly. reverse lights illuminate even while in park, or driving forward. | |||
| 03/07/2011 | 75685 | ||
| The throttle body is defective and needs to be replaced. the symptoms are very dangerous: the car goes into fail safe mode and cannot accelerate. on one occasion this happened in the middle of the road; fortunately it was a quiet street and i was able to coast to the side of the street. if this had happened on a busy street it could have caused injury or death. several mechanics did different kinds of repairs, but the problem kept reoccurring. we are now getting the throttle body replaced and hope this is the final repair that removes the problem. numerous other ford five hundred owners have experienced this (per internet research). ford needs to recall the five hundred and replace the throttle body to prevent injury or death. | |||
| 10/04/2011 | 59090 | ||
| Tl* the contact owns a 2005 ford five hundred. the contact stated that the instrument panel light failed. the contact was unable to see the miles driven or any of the other components on the instrument panel. the vehicle was taken to the dealer who performed a diagnostic that located the failure at the instrument panel digital system. the vehicle was repaired. the dealer replaced the electrical instrument panel digital system. the failure and the current mileage was 59,090. | |||
| 10/04/2011 | 59090 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated that the instrument panel light failed. the contact was unable to see the miles driven or any of the other components on the instrument panel. the vehicle was taken to the dealer who performed a diagnostic that located the failure at the instrument panel digital system. the vehicle was repaired. the dealer replaced the electrical instrument panel digital system. the failure and the current mileage was 59,090. kmj | |||
| 10/04/2011 | 59090 | ||
| Tl-the contact owns a 2005 ford five hundred. the contact stated that the instrumental panel light failed. the contact was unable to see the mph driven or any other functions on the instrumental panel. the vehicle was taken to the dealer who performed a diagnosed. the failure was located at the instrumental panel digital system. the vehicle was repaired. the dealer replaced the instrumental panel electrical digital system. the failure and the current mileage was 59,090. li | |||
| 09/06/2010 | 90000 | ||
| Not sure the exact time but within the past year or so my 2005 ford five hundred ( purchased new) is going into failsafe mode limited throttle power, very sporatic at first but now happening quite often. if you pull over and shut the car off and restart it clears and drives normal. my daughter was driving it yesterday and it happened 7 times from mall to the house (about 20 miles). once while she was in heavy traffic driving about 55 mph. car jerked then started slowing down. this is a safety issue that needs to be looked at. very dangerous. my mechanic is trouble shooting problem, looking like throttle body or gas pedal. i believe ford came out with a new throttle body in 2010 to correct the problem (tsb 05-25-13)but will only replace it at their cost if still under warranty, otherwise the cost is on us the consumer. (about a thousand dollars) | |||
| 05/29/2011 | 27000 | ||
| Dashboard has been erratic, completely blank. | |||
| 07/23/2011 | 136000 | ||
| We have a 2005 ford five hundred. two days ago, the car failed to respond when the accelerator was pressed, even as it was pressed to the floor. the wrench light came on and the car started lunging and hesitating in addition to not accelerating properly. this occurred while driving through a very busy intersection; thankfully, i was able to move the car with my two small children out of traffic. a diagnostic computer provided two codes - p2106 and p061b. this is not the first time the car has lunged; it has been doing this for approximately 1.5 years. it has repeated this several times in both drive and reverse. in most instances, the air conditioner was running at the same time; however, the car has lunged when the a/c was not on. the lunging occurs when the car is being driven or sitting idle (i.e., stop lights, preparing to merge into traffic). i have been able to avoid accidents by keeping my foot firmly on the brake and by creating a large stopping distance cushion. we contacted the dealer and were told the entire throttle body would need replaced, at a cost of over $530.00. we are now reviewing our options. | |||
| 06/01/2010 | 75000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact noticed that the instrument cluster would become dark intermittently which made it impossible to see the instrument display. when the vehicle accelerated forward the back up lights would illuminate without warning. the vehicle was taken to the dealer who was unable to duplicate the failure. the vehicle was taken to a private mechanic who informed the contact that the instrument cluster was faulty and needed to be replaced. the manufacturer was aware of the failure. none of the repairs were performed. the current mileage was unknown. the approximate failure mileage was 75,000. rk | |||
| 06/01/2010 | 75000 | ||
| Tl- the contact owns a 2008 ford five hundred. the contact noticed that the instrument cluster would become dark intermittently and she was unable to see any information on the instrument panel. also, while accelerating forward the back up lights would illuminate without warning. the vehicle was taken to the dealer who was unable to duplicate the failure. the vehicle was taken to a private mechanic who informed the contact that the instrument cluster was faulty and needed to be replaced. the manufacturer was aware of the failure. no repairs were performed. the current mileage was unknown. the approximate failure mileage was 75,000. bw | |||
| 06/09/2011 | 108000 | ||
| This is the second time the dash cluster has failed in my ford five hundred. it was replaced the first time. while under the part warranty of 12mo/12k miles, the cluster failed again. i took it to the dealer and they pulled the identical codes as the first time they replaced the cluster, but would not replace it this time because none of the indicator lamps where on at the time they looked at it. now the wrench, traction control, check engine are lit, and the display reads check engine, check transmission, and transmission data error. these are the same as the last time when it was replaced. the car will not accelerate properly, and this time after parking the car it would not restart. i came back in about 20min. and the car started. i took it to the dealer, now out of the part warranty and now they immediately want to replace the cluster. seems ford just wanted me to pay for the repair, again. | |||
| 05/22/2011 | 44000 | ||
| During normal operation the instrument cluster gauges (speedometer, tachometer, etc..) swing from 0 to max and then down to 0. the gauges stay like that for awhile then return to operation. during the gauge outage the reverse lights on the car come on. this could lead to an accident if the driver behind you is not paying attention as well as possible equipment violation tickets from the local police. there is a technical service bulliten about the problem but ford doesn't seem to think this is a safety issue. the car in question is a 2005 ford 500 with less than 50k miles on it. the car is pristine in all other areas, we baby the car. | |||
| 04/03/2011 | 105406 | ||
| Dash cluster displays check engine, check transmission, and traction control lights. the trouble indicators illuminate, and the vehicle will not accelerate normally. after turning off and restarting vehicle may or may not drive normal with trouble indicators still lit. after shutting off and restarting sometimes the indicators are off and the vehicle drives normally for some time and then the problem returns. this happens while driving and does not allow the driver to accelerate normally. the vehicle was taken to the dealer and the dash cluster was replaced and i was informed they knew of the problem with the cluster. the problem has reoccurred a few months later. | |||
| 03/23/2011 | 70000 | ||
| Tl*the contact owns a 2005 ford five hundred. while driving approximately 70 mph, all of the gauges on the instrument cluster stopped functioning and displayed readings of zero. the contact continued to drive and the instrument cluster began working a few moments later. the failure occurred intermittently while driving at any speed. the vehicle was not inspected or repaired. the failure and current mileages were 70,000. | |||
| 03/23/2011 | 70000 | ||
| Tl-the contact owns a 2005 ford five hundred. while driving approximately 70 mph all of the gauges on the instrument cluster stopped functioning and displayed readings of zero. the contact continued to drive and the instrument cluster began working a few moments later. the failure has since recurred intermittently while driving at any speed. the vehicle was not taken to have the failure diagnosed and was not repaired. the failure and current mileages were 70,000. sm. | |||
| 01/13/2011 | 90000 | ||
| The gauges periodically go flat and the reverse lights come on. ford knows about this, they've issued a technical service bulletin (tsb 06-17-9). the problem is a faulty solder joint and the instrument cluster needs to be replaced. this is not due to normal wear from driving but from poor design and should be recalled. ford should correct their mistakes. | |||
| 02/12/2011 | 58000 | ||
| My 05 ford 500 has 58,000 miles on it and now the dash lights flash/go off and the gauges read 0. the reverse lights come on too. it was very scary when it happened. it appears to be at random: no particular time of day, no certain weather, and at no particular speed. i have family members who also have ford 500s and say this has happened to them as well. this issue needs to be addressed! | |||
| 01/18/2011 | 67000 | ||
| Dash gauges, lights, inoperable. stuck in various positions. turn signals are inoperable and reverse lights are on in the drive position. reverse warning indicators beep when in traffic at stop lights or when other vehicles get close to rear of vehicle. air bag inoperable warning light is on all the time. existting research by nhtsa indicates exterior lighting working on previuos complaints. internet research indicates turn signals and reverse lights do not operate when cluster fails. possible air bag failure coupled with inoperable turn signals and increased risk of accident as well as reverse lights on in drive are major safety concerns. | |||
| 08/01/2007 | 35600 | ||
| While driving the instrument panel blacked out and when it came back on the instruments all registered 0. after the initial incident it has continued to escalate. on or about december 26, 2010 the panel blacked out and the car bogged down and i had to pull off of the road, turn the car off and restart to get it to run normally. there is a real safety issue with the car and i feel that there should be a recall on this vehicle. | |||
| 12/16/2010 | 42000 | ||
| Apparently, i am not the first person to bring this issue to the nhtsa's attention. i like so many other, have also had a problem with my instrument panel on my ford five hundred. i would like for a recall to be issued as it has nearly caused me an accident today, and can lead to other hazardous driving conditions for others. the instrument panel on my car has failed completely, and my speedometer, odometer, and all other gauges shut off. whenever i drive my car, the reverse (or white) light turns on despite the fact that i might be driving forward at 55mph on a highway. i think corrective action should be taken towards a resolution. there are countless others who have filed complaints and concerns regarding this very issue. | |||
| 08/01/2007 | 35600 | ||
| While driving the instrument panel blacked out and when it came back on the instruments all registered 0. after the initial incident it has continued to escalate. on or about december 26, 2010 the panel blacked out and the car bogged down and i had to pull off of the road, turn the car off and restart to get it to run normally. there is a real safety issue with the car and i feel that there should be a recall on this vehicle. | |||
| 12/16/2010 | 42000 | ||
| Apparently, i am not the first person to bring this issue to the nhtsa's attention. i like so many other, have also had a problem with my instrument panel on my ford five hundred. i would like for a recall to be issued as it has nearly caused me an accident today, and can lead to other hazardous driving conditions for others. the instrument panel on my car has failed completely, and my speedometer, odometer, and all other gauges shut off. whenever i drive my car, the reverse (or white) light turns on despite the fact that i might be driving forward at 55mph on a highway. i think corrective action should be taken towards a resolution. there are countless others who have filed complaints and concerns regarding this very issue. | |||
| 08/01/2007 | 35600 | ||
| While driving the instrument panel blacked out and when it came back on the instruments all registered 0. after the initial incident it has continued to escalate. on or about december 26, 2010 the panel blacked out and the car bogged down and i had to pull off of the road, turn the car off and restart to get it to run normally. there is a real safety issue with the car and i feel that there should be a recall on this vehicle. | |||
| 12/16/2010 | 42000 | ||
| Apparently, i am not the first person to bring this issue to the nhtsa's attention. i like so many other, have also had a problem with my instrument panel on my ford five hundred. i would like for a recall to be issued as it has nearly caused me an accident today, and can lead to other hazardous driving conditions for others. the instrument panel on my car has failed completely, and my speedometer, odometer, and all other gauges shut off. whenever i drive my car, the reverse (or white) light turns on despite the fact that i might be driving forward at 55mph on a highway. i think corrective action should be taken towards a resolution. there are countless others who have filed complaints and concerns regarding this very issue. | |||
| 08/01/2007 | 35600 | ||
| While driving the instrument panel blacked out and when it came back on the instruments all registered 0. after the initial incident it has continued to escalate. on or about december 26, 2010 the panel blacked out and the car bogged down and i had to pull off of the road, turn the car off and restart to get it to run normally. there is a real safety issue with the car and i feel that there should be a recall on this vehicle. | |||
| 12/16/2010 | 42000 | ||
| Apparently, i am not the first person to bring this issue to the nhtsa's attention. i like so many other, have also had a problem with my instrument panel on my ford five hundred. i would like for a recall to be issued as it has nearly caused me an accident today, and can lead to other hazardous driving conditions for others. the instrument panel on my car has failed completely, and my speedometer, odometer, and all other gauges shut off. whenever i drive my car, the reverse (or white) light turns on despite the fact that i might be driving forward at 55mph on a highway. i think corrective action should be taken towards a resolution. there are countless others who have filed complaints and concerns regarding this very issue. | |||
| 08/01/2007 | 35600 | ||
| While driving the instrument panel blacked out and when it came back on the instruments all registered 0. after the initial incident it has continued to escalate. on or about december 26, 2010 the panel blacked out and the car bogged down and i had to pull off of the road, turn the car off and restart to get it to run normally. there is a real safety issue with the car and i feel that there should be a recall on this vehicle. | |||
| 12/16/2010 | 42000 | ||
| Apparently, i am not the first person to bring this issue to the nhtsa's attention. i like so many other, have also had a problem with my instrument panel on my ford five hundred. i would like for a recall to be issued as it has nearly caused me an accident today, and can lead to other hazardous driving conditions for others. the instrument panel on my car has failed completely, and my speedometer, odometer, and all other gauges shut off. whenever i drive my car, the reverse (or white) light turns on despite the fact that i might be driving forward at 55mph on a highway. i think corrective action should be taken towards a resolution. there are countless others who have filed complaints and concerns regarding this very issue. | |||
| 12/26/2010 | 120000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated the instrument panel went out on the vehicle. the contact took the vehicle to the dealer and had the instrument panel rest. the dealer stated they cannot guarantee it will not go out again and that the entire instrument panel needs to be replaced, because it could go out again. the failure mileage and current mileages was 120000.rl | |||
| 12/07/2010 | 103000 | ||
| As i was slowing to turn off of a state highway, my car shut off and displayed a message that said failsafe engine mode. i was somewhat able to steer, so i completed my turn onto a side street, where the car drifted to a stop. i was able to restart the car and drive home. the next morning, the car would start but immediately shut off, displaying the same error message. i had it towed to a garage, which indicated that the diagnostic test revealed a failed electronic throttle body. they ordered a replacement part, which was then installed. incidentally, the part had since been redesigned by ford. once that part was reinstalled, the computer was reflashed to learn that a new throttle body assembly was installed. the computer would not learn the new part, though, so a new computer had to be ordered and installed. over the last five years, this same problem (shutting off while driving) had occurred, but in each case i was able to restart the car without any further problem. this was dangerous in that my car simply shut off while i was driving,making a left turn across oncoming traffic. fortunately nobody was coming the other direction, so i was able to safely drift through the oncoming lane to another side street. also, it is important to note that while my car was at the dealership having the throttle body replaced, i was told that there were approximately five other ford five hundred vehicles in the shop at the same time for the same problem with their electronic throttles as well. | |||
| 12/26/2010 | 120000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated the instrument panel went out on the vehicle. the contact took the vehicle to the dealer and had the instrument panel rest. the dealer stated they cannot guarantee it will not go out again and that the entire instrument panel needs to be replaced, because it could go out again. the failure mileage and current mileages was 120000.rl | |||
| 12/07/2010 | 103000 | ||
| As i was slowing to turn off of a state highway, my car shut off and displayed a message that said failsafe engine mode. i was somewhat able to steer, so i completed my turn onto a side street, where the car drifted to a stop. i was able to restart the car and drive home. the next morning, the car would start but immediately shut off, displaying the same error message. i had it towed to a garage, which indicated that the diagnostic test revealed a failed electronic throttle body. they ordered a replacement part, which was then installed. incidentally, the part had since been redesigned by ford. once that part was reinstalled, the computer was reflashed to learn that a new throttle body assembly was installed. the computer would not learn the new part, though, so a new computer had to be ordered and installed. over the last five years, this same problem (shutting off while driving) had occurred, but in each case i was able to restart the car without any further problem. this was dangerous in that my car simply shut off while i was driving,making a left turn across oncoming traffic. fortunately nobody was coming the other direction, so i was able to safely drift through the oncoming lane to another side street. also, it is important to note that while my car was at the dealership having the throttle body replaced, i was told that there were approximately five other ford five hundred vehicles in the shop at the same time for the same problem with their electronic throttles as well. | |||
| 12/26/2010 | 120000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated the instrument panel went out on the vehicle. the contact took the vehicle to the dealer and had the instrument panel rest. the dealer stated they cannot guarantee it will not go out again and that the entire instrument panel needs to be replaced, because it could go out again. the failure mileage and current mileages was 120000.rl | |||
| 12/07/2010 | 103000 | ||
| As i was slowing to turn off of a state highway, my car shut off and displayed a message that said failsafe engine mode. i was somewhat able to steer, so i completed my turn onto a side street, where the car drifted to a stop. i was able to restart the car and drive home. the next morning, the car would start but immediately shut off, displaying the same error message. i had it towed to a garage, which indicated that the diagnostic test revealed a failed electronic throttle body. they ordered a replacement part, which was then installed. incidentally, the part had since been redesigned by ford. once that part was reinstalled, the computer was reflashed to learn that a new throttle body assembly was installed. the computer would not learn the new part, though, so a new computer had to be ordered and installed. over the last five years, this same problem (shutting off while driving) had occurred, but in each case i was able to restart the car without any further problem. this was dangerous in that my car simply shut off while i was driving,making a left turn across oncoming traffic. fortunately nobody was coming the other direction, so i was able to safely drift through the oncoming lane to another side street. also, it is important to note that while my car was at the dealership having the throttle body replaced, i was told that there were approximately five other ford five hundred vehicles in the shop at the same time for the same problem with their electronic throttles as well. | |||
| 12/26/2010 | 120000 | ||
| Tl- the contact owns a 2005 ford five hundred. the contact stated the instrument panel went out on the vehicle. the contact took the vehicle to the dealer and had the instrument panel rest. the dealer stated they cannot guarantee it will not go out again and that the entire instrument panel needs to be replaced, because it could go out again. the failure mileage and current mileages was 120000.rl | |||
| 12/07/2010 | 103000 | ||
| As i was slowing to turn off of a state highway, my car shut off and displayed a message that said failsafe engine mode. i was somewhat able to steer, so i completed my turn onto a side street, where the car drifted to a stop. i was able to restart the car and drive home. the next morning, the car would start but immediately shut off, displaying the same error message. i had it towed to a garage, which indicated that the diagnostic test revealed a failed electronic throttle body. they ordered a replacement part, which was then installed. incidentally, the part had since been redesigned by ford. once that part was reinstalled, the computer was reflashed to learn that a new throttle body assembly was installed. the computer would not learn the new part, though, so a new computer had to be ordered and installed. over the last five years, this same problem (shutting off while driving) had occurred, but in each case i was able to restart the car without any further problem. this was dangerous in that my car simply shut off while i was driving,making a left turn across oncoming traffic. fortunately nobody was coming the other direction, so i was able to safely drift through the oncoming lane to another side street. also, it is important to note that while my car was at the dealership having the throttle body replaced, i was told that there were approximately five other ford five hundred vehicles in the shop at the same time for the same problem with their electronic throttles as well. | |||
| 10/12/2010 | 80000 | ||
| At first our 2005 ford five hundred had issues with instrument cluster failures (blacking out and needles zeroing etc. but now rear back up lights come on going down the highway because of this electrical problem.i believe this has to be considered a safety issue and should warrant a recall.thank you | |||
| 09/20/2010 | 58000 | ||
| Instrument cluster failure. all gauges drop to zero. multiple dash warning lights come on them go back off leaving the check engine light on. turn signal lights will not operate. problem is intermittent. the reverse lights come on when the car is not in reverse. problem started this morning 9/20/2010 i can not believe that the nhtsa has not made ford issue a recall! | |||
| 07/01/2010 | 96000 | ||
| We own a 2005 ford 500 and my wife has taken it to 3 different ford dealers to have an issue looked at. the vehicle has stalled on her over a dozen times while driving down the highway and it has gone into fail safe mode. the vehicle seems to lurch when in gear either drive or reverse. i've looked up the issue on line and it appears to be very common with this model of vehicle. throttle body and reprogramming of the pcm. i believe this to be a very big safety issue and there needs to be a recall on these before someone gets severly hurt. | |||
| 06/16/2007 | 84000 | 2 | |
| I purchased a 2005 ford 500 ltd. the first incident occurred while driving home from atlantic city. the dashboard lit up like i was starting the car and went into failsafe engine mode. after pulling over, the car ran normal. the next occurrence was when the car started shutting off while driving. it has done this on numerous occastions. then the dashboard lit up again and the reverse lights stayed on. this winter season the door latches would not catch to keep the doors shut. after it rains the rear doors have water sitting inside of them. upon doing some research, i found that these problems were on ford's technical service bulliten (tsb). i called ford and they said there were no recalls according to the vehicle identification number. they also stated that there was work done prior to me purchasing the vehicle. i also had the car worked on for the electrical problem and was told the car was fixed. the car is still experiencing these problems. i don't have the finances to continue to have work done and the problems not be fixed. *tr | |||
| 11/05/2009 | 59000 | 1 | |
| It started with my instrument cluster going out (no lights, gauges, anything) and it can last anywhere from 15 minutes to hours. the other night my boyfriend and i hit a deer and we went from 70 to 50 on impact (which was head on) and our airbags did not deploy. however a few minutes after the impact, the light came on saying something was wrong with the airbags. *tr | |||
| 07/31/2006 | 25281 | 1 | 07/31/2006 |
| Tl*the contact owns a 2005 ford five hundred. while driving 30 mph the vehicle began shaking and then idling as if it wanted to shut off. the vehicle was taken to the dealer and inspected where it was determined that the valve body box was failing and the cost for repair would be $1800.00. the vehicle has not been repaired and the contact is trying to get the manufacturer to cover the cost of the repair. the contact called the manufacturer and a complaint was filed and the contact was advised that her claim would be reviewed. the failure mileage was 25,281 and the current mileage was 74,000. updated 11/10/09 *cn the consumer stated the vehicle shut off several times, the gauge act erratically. updated 11/18/09 | |||
| 06/05/2009 | 58150 | 1 | |
| My wife called me outside and said the passenger side headlight was out, i said no problem i'll have it replaced in the morning, go ahead with one head-light, she only went around the block and came back screaming that the car was on fire, and the fire was right behind the headlight that just went out. i extinguished the flame and disconnected the battery. the car has been towed to the shop for an estimate. i contacted my ford dealer, the car is not under warranty, 2005 ford five-hundred with 58,150 miles in excellent condition. he said they have never heard of that happening before, and to contact ford customer relations on monday. *tr | |||
| 03/06/2009 | 112000 | 1 | |
| We are having a problem with the instrument cluster of our 2005 ford five hundred. all the lights on the dashboard go out. all the gauges drop down to zero. sometimes this lasts for a second. sometimes it will go out for hours. this is dangerous because you do not have a speedometer reading. *tr | |||
| 01/04/2009 | 47000 | 1 | |
| I am driving a 2005 ford five hundred with the characteristics of tsb 06-17-9 where the instrumentation quits working and then comes back. this has happened several times. however, in addition to that, sometimes the turn signals quit working and when that happens the air bag light comes on and the back up light comes on even though the car is not in reverse. after the car sits a while, this clears up, but the check engine light will be on. it is going in the shop in two days and hopefully can be fixed, hopefully no charge. the turn signal issue is obviously a safety issue. *tr | |||
| 09/29/2008 | 52000 | 1 | |
| I would like to see the investigation reopened for nhtsa action number : pe07058 and a recall by the ford motor company due to the failure of the electrical system:instrument panel on the 2005 ford five hundred. while driving my 2005 ford five hundred the oil pressure light and brake light illuminated. at the same time this occurred the radio volume would decrease as if i was coming to a stop, the turn signals would fail (just the indication on the instrument cluster), and most importantly the reverse lights would illuminate. this would last from a few seconds to several minutes at a time. on the way to the dealership, i was pulled over by the police and given a verbal warning in regards to my reverse lights being illuminated while driving. the police assumed my brake lights were inoperative(blown bulb/broke lenses) as my reverse lights were illuminated causing an unsafe condition. the vehicle is at the ford dealer now, the dealer did supply me with another car until mine was repaired as they deemed the car unsafe to drive in this condition. the dealer has ordered the entire instrument cluster for replacement. the dealer also stated that i will be looking at a $100-200 dollar deductible as this is not directly covered on the warranty. this needs to be addressed before an accident/death occurs as a result of this known existing problem. *tr | |||
| 09/12/2008 | 74500 | 1 | |
| Started driving my 2005 ford five hundred sel front wheel drive as i normally do, except the instrument cluster and lights started flickering, my a/c turned off and check engine light came on. after stopping on the side of the road everything returned to normal. about 40 minutes later a similar situation occurred, only this time just the instrument panel failed. my cruise control still worked but my tach, speed, battery and power gauge all dropped to zero, however the lights remained on. i am writing today because i saw online that other owners of the same make and model are having identical problems. this is a major safety issue and could cause an accident, especially if the lights cut off at random. i'm surprised there hasn't been a recall issued or an accident yet as a result of this. *tr | |||
| 06/08/2008 | 50076 | 1 | |
| I have a ford five hundred limited. the car has stop running while the car is in gear and moving. it also stopped when i started to drive from a stop light. while it was being fixed at the car dealership it stop (died) on them several times. the ford dealer company thought it was the power steering pump because the power steering pump was making a knocking sound. they also noticed that if they was to turn the wheel it would usually die on them. the dealership has replaced the battery, powersteering pump, belt and the throttle and the car still dies. my understanding from them is that they have never come across this problem before. what made me take the car in to begin with was that i went to start the car after playing tennis for about 45 minutes and it wouldn't start. the battery was somewhat dead and the security light was flashing rapidly. *tr | |||
| 03/09/2008 | 23820 | 1 | 06/01/2007 |
| Tl*the contact owns a 2005 ford five hundred. the contact parked the vehicle, turned off and removed the key from the ignition. he walked into the house with his keys and the vehicle turned itself on. the contact originally thought that the vehicle had an automatic start system, but it does not. the vehicle will be taken to the dealer for a diagnosis. the current and failure mileages were 23,820. | |||
| 01/06/2007 | 22000 | 8 | 07/15/2005 |
| Upon starting car and a few minutes after driving the car, the car starts to spit and sputter and totally shuts down. this has happened at least 8 times in the past 4 months and has left me to swerve on the highway before it shuts completely down so i am not in a dangerous situation (completely stopped in the middle of flowing traffic). the message engine fail safe mode comes on. we have had car to the dealer numerous times and they cannot find anything wrong. problem has not been fixed and car continues to stop. *jb | |||
| 06/21/2006 | 11000 | 1 | 11/01/2005 |
| Dt*: the contact stated that all the indicators on the instrument panel failed while driving 65 mph. the vehicle was taken to a service dealer where the dealer could not determined the cause of the problem. | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 01/01/2005 | 1 | ||
| Battery acid eats away plastic transmission cable linkage. *nm | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 12/27/2005 | 5200 | 5 | 07/14/2005 |
| Starting in december we have had numerous starting problems with this car. we have had it back to the dealership five times for this problem and three other times for other warranty problems. when you go to start the car is turns over but will not start or it will start then die. when it acted up we also had a loss of power once it would start the second time it went to dealer for the problem we could not get it stated at all and it had to be towed. after the last repair it now is getting only about 19 miles to the gallon in combined driving. we have asked ford to buy the vehicle back and three times we were told a ford regional rep would call us back to work with us and they never would call us back. we are currently trying to have ford buy the vehicle back or replace it through the bbb dispute replacement but they will not. we have also had problems with the doors and moldings not being aligned correctly and this caused damage when the rear door opened and damaged the doors. also the power windows have malfunctioned twice and needed repair or replacement of the window regulator. we are very disappointed in this vehicle and ford. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 11/18/2006 | 1 | 11/26/2004 | |
| The electrical system through out the car is being heard in the speakers. if the seats, window, etc., etc. are touched you can hear them through the back end with a loud roaring noise. it is so loud that you can not keep the radio on. it only reacts when it is extremely hot, extremely cold or after the car has been washed or it rains. we have taken this to the dealer where the amp, radio, cd player and speakers have all been replaced 3 times. they have even eliminated water leak which only leaves wiring issues in which they refuse to replace. our fear is that it could cause fire. we have arbitrated and contacted corporate and they refuse to do anything about it. we even took this to another ford dealer in which they told us after showing them all the work orders that they will not get involved since it is a pre-existing issue that another dealer has tried to resolve many, many times. just be cautious and place your vehicle inside away from these conditions so it doesn't act up and cause more issues. *nm | |||