Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 09/14/2006 | 34000 | 50 | 09/01/2006 |
| Tl*the contact owns a 2005 ford five hundred. the contact stated that the passenger side air bag off light was illuminated. the dealer seemed to ignore the issue and stated that it was minimal. the contact's husband attempted to buckle his seat belt in the front passenger seat, and noticed that the seam at the belt was loose. the air bag off light would not dim. the contact was informed that the seat belt was connected to the air bag sensor. the vehicle was repaired at the cost of $129. the current mileage was 77,000 and failure mileage was 34,000. updated 05/07/08 *bf updated 05/07/08 | |||
| SEAT BELTS - FRONT | |||
| 03/14/2008 | 22000 | 1 | 12/08/2007 |
| Tl*the contact's client owns a 2005 ford five hundred. while the client was driving 35 mph, she removed her foot from the accelerator pedal; however, the vehicle continued to accelerate. she attempted to apply the brakes, but the speed continued to increase. the client also applied the emergency brake and encountered a pickup truck traveling in the same direction. she crossed over the double-yellow line on a 2-lane road and passed the pickup truck. the driver of the pickup informed police that he noticed brakes being applied, smelled, and saw blue smoke coming from the vehicle. the vehicle continued accelerating. the air bags deployed. the client then side swiped a guardrail for approximately 40 feet. the front tire blew out and the vehicle was pushed across the roadway. a police report was filed. two passengers sustained injuries. the front end of the vehicle struck an embankment on the other side of the road. the vehicle became airborne for approximately 70 feet and landed on its side. at that time, only the driver's side air bag deployed. the vehicle rolled over twice and landed at a recently planted flower bed. the driver seat belt disengaged as well. part of the crash was caught on tape by a pennsylvania dot surveillance camera. the current and failure mileages were 22,000. updated 04/29/08. *lj | |||
| 11/23/2005 | 14000 | 1 | 05/27/2005 |
| 2005 ford five hundred front passenger seat belt failed to restrain passenger when in an accident. *kb *jb | |||
| 11/23/2005 | 14000 | 05/27/2005 | |
| Dt*: the contact stated while driving 60mph on wet pavement and black ice, the vehicle spun and collided with a guardrail. the seat belt did not hold the passenger tightly in the seat, resulting in leg and back neurological injuries. the passenger in the rear seat was also injured during the collision, however the rear seat belt held tightly. the vehicle was taken to a service dealer, where the dealer was unable to determine the problem. | |||
| SEAT BELTS - REAR | |||
| 07/10/2006 | 0 | 1 | 03/26/2005 |
| 2005 ford 500 rear right female half seat belt is difficult to buckle due to poor design. i have complained to ford and was referred to the local dealer who after months of delay referred back to ford who stated that it meets their standards. the belt is too short and flexible. it retracts back into the seat cushion making it difficult to buckle. this condition can and will lead to non use of the belt and can lead to serious injury or death. *jb | |||
| 07/02/2005 | 375 | 2 | 06/13/2005 |
| I recently purchased a new ford 500 limited. this vehicle has a problem that i feel is a serious safety issue to children. the seat belts in the rear are positioned in such a manner as to cross children's necks. the seat belts hit our 9 year old granddaughter, who is tall for her age, on her neck and we also have a 6 year old grandson who is very tall and the belt rides his kneck even with him in a boster seat. this car needs to be equiped with comfort guides like the ones found in gm cars. it is not safe for small adults or children who no longer need car seats to ride in the back of this vehicle. i believe the problem should be retrofitted by ford at their expense. | |||