Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/01/2011 | 95000 | ||
| While stuck in rush hour traffic, car was at a complete stop at a red light. when trying to let off the gas, the car lurched forward almost plowing into the car in front of me. this occurred on 06/20/2012. during summer 2011, this same type of behavior occurred 4 different times. the entire process begins with the car being at a complete stop, then when letting off the gas, the car's engine rev's and the car lurches forward requiring the driver to slam on the breaks from hitting other drivers/pedestrians. when the vehicle does this lurching forward motion, several red lights come on the instrument panel and also the computer reads an error of failsafe engine mode. power steering, power brakes have been lost while this event occurs as well. seems as if it could be affected by warmer weather because i have owned the vehicle two years and have only had this happen during warmer (90 degree or more) weather. during summer 2011, two occurrences happened that also almost caused collisions. the first time was on a summer night in a parking garage. as i was coming into a stop in a parking space, the engine lurched forward and came approximately 4-5 inches from hitting a concrete wall. during the other occurrence, i was stopping at a red light and came close to running over a pedestrian due to lurching from car. when car enters failsafe engine mode' and lurches forward, car must be parked and restarted for the vehicle to run normally again. also, it only happens at low speeds (i.e. when slowing the car below 5 mph or first beginning to accelerate the car while still below 5 mph). other owners that have experienced this same issue can be found here: http://www.fordtaurus.net/forums/viewtopic.php?f=5&t=9366 and also: http://www.aboutautomobile.com/complaint/2007/ford/five+hundred/10439966 | |||
| 03/02/2011 | 47000 | ||
| I own a 2005 ford 500. i have had to have the right passenger front ball joint tightened several times. the local ford dealer does not what is causing this issue. the ball joint becomes loose cause the front end to come out of alignment and will jerk the car across the highway. | |||
| 09/03/2007 | |||
| Tl-the contact owns a 2005 ford five hundred. while driving at approximately 5 mph pressure was applied to the brake pedal and she could hear squeaking coming from the brakes. the failure began to occur a majority of the time pressure was applied to the brake pedal. she was notified by the manufacturer of an unknown brake recall so the vehicle was taken to an authorized dealer where it was repaired. the failure continues. while parked she opened the front passenger side door and noticed water was leaking from the bottom of the door panel. the vehicle was never taken to be examined for the cause of failure but she installed window rain guards on all four windows. the failure continues. while driving at approximately 35 mph she could feel shaking in the steering wheel. the vehicle was taken to an independent mechanic where the oem motor mount and bracket were replaced. the failure has not recurred. she also stated that while parked she turned on the air conditioner but there was only minor air flow coming from the vents. the vehicle was taken to an independent mechanic where a new compressor and expansion valve were installed. the failure has not recurred. the failure mileage was unknown and the current mileage was 80,000. sm. | |||
| 06/08/2008 | 50076 | 1 | |
| I have a ford five hundred limited. the car has stop running while the car is in gear and moving. it also stopped when i started to drive from a stop light. while it was being fixed at the car dealership it stop (died) on them several times. the ford dealer company thought it was the power steering pump because the power steering pump was making a knocking sound. they also noticed that if they was to turn the wheel it would usually die on them. the dealership has replaced the battery, powersteering pump, belt and the throttle and the car still dies. my understanding from them is that they have never come across this problem before. what made me take the car in to begin with was that i went to start the car after playing tennis for about 45 minutes and it wouldn't start. the battery was somewhat dead and the security light was flashing rapidly. *tr | |||
| 11/10/2005 | 6000 | 1 | 04/01/2005 |
| Dt*: the contact stated at 30 mph, the steering wheel was pulled to the left to avoid a curb and the steering failed. at the time of the incident the contact was not in the vehicle. the vehicle was towed to the dealership, where it was determined the vehicle had been in an accident. the knuckle, piston, and spring were replaced. updated 02/28/06 | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 06/03/2011 | |||
| The vehicle lunges while holding the brake when putting into reverse or drive and continues to do so while waiting to pull into traffic making it very dangerous! it also does this while trying to park making it dangerous to park near anything! i have seen several complaints regarding this very same problem stating it is a throttle body defect that costs at lowest $700.00 to repair. front suspension is shot already with loud clunking noises, very rough ride! rear doors fill with water which will result in rust holes! all of these problems have been reported several times by other owners of this same year and make of vehicle. ford should be responsible for the repairs needed to fix these problems. | |||