Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE
04261612/31/200410014310Weld bonding procedure. *tt04/29/2005
STRUCTURE - BODY - DOOR
1910710019793Noise in right front of passenger compartment - air inlet door actuator inoperative (recirculation). *tt04/28/2006
STRUCTURE - BODY - TRUNK LID
0519710/03/200510017804Trunk lid hard to close. *tt11/30/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/03/2007
 Tl-the contact owns a 2005 ford five hundred. while driving at approximately 5 mph pressure was applied to the brake pedal and she could hear squeaking coming from the brakes. the failure began to occur a majority of the time pressure was applied to the brake pedal. she was notified by the manufacturer of an unknown brake recall so the vehicle was taken to an authorized dealer where it was repaired. the failure continues. while parked she opened the front passenger side door and noticed water was leaking from the bottom of the door panel. the vehicle was never taken to be examined for the cause of failure but she installed window rain guards on all four windows. the failure continues. while driving at approximately 35 mph she could feel shaking in the steering wheel. the vehicle was taken to an independent mechanic where the oem motor mount and bracket were replaced. the failure has not recurred. she also stated that while parked she turned on the air conditioner but there was only minor air flow coming from the vents. the vehicle was taken to an independent mechanic where a new compressor and expansion valve were installed. the failure has not recurred. the failure mileage was unknown and the current mileage was 80,000. sm.
09/10/2006600001
 I have been trying to work with ford ref # 366023289, and korum ford in puyallup for a water intrusion problem on our ford five hundred. after investigating this problem i see thousands of people with the same problem. i have kept good records of these emails and have a bill from korum. if you search for the problem it is everywhere, and people are suffering financially dealing with it because ford is not holding up their end. there is one recall on door latches leading to some of the water intrusion, but it is so horrible for the ones like us who have puddles of water in the driver's side and water in the doors sloshing around. korum supposedly fixed the problem, then charged us for the fix because our extended warranty has ran out, although we've complained many times while it was still a good warranty. please check the ford forum, and please tell the people paying out of pocket that all of us are having trouble with this issue. my husband is not feeling well so i'm afraid there can be mold/mildew under the wet carpet causing health problems. *tr
09/29/2008357681
 When it rains or when i go to the carwash right rear door fills with water this happens every time it rains. *tr
01/01/19011
 2005 ford five hundred with a paint defect. consumer states that there was a recall on the paint but was stopped. he also discovered a service bulletin for 2000 thru 2005 models due to iron contamination. *kb the consumer stated he discovered a small section of the hood with cracked paint.
01/29/200844444109/28/2005
 Purchased my 500 9/05 it only had 5 miles on it. 6 months later loud explosion in engine which began to leak some sort of fluid got the car towed to dealer purchased was told a/c leaking oil and they had to replace the manifold i wasn't even using the a/c was march!!! my dash console had to be replaced since it was defective and the computer also had to be reprogrammed since the car wouldn't start in 30 degree weather this happened in jan06......my fuel straps were replaced due to recall and my door locks were replaced due to recall and i had 22k miles when the back brakes began making a terrible grinding noise when backing up took to dealer said that although car is under warranty brakes are under wear and tear and would not be covered now which didn't make any sense since the front brakes were good how could back brakes go bad before front brakes unless you only drive your car in reverse????? i paid the $400 to fix since was informed 500 rotors cant be turned ever will always have to purchase new ones......then 6 months later brakes were recalled and i did request refund which i did receive. however i now have 44k no longer have warranty since expired and i didn't buy extended warranty brought car in to ford since transmission light was turning on and off along with the traction control light then had trans censor replaced was told that was problem then 2 days later light still turning on and car will not reverse took into dealer again was told trans axle broke in half and need new trans which costs $5300 car is only work 9k!!!! ford company said they will offer assistance only of 3k since out of warranty they also informed me that had i purchased the extended warranty i would only be paying $100 nothing like throwing that in your face. i have no choice but to pay it need a car and am a single parent of 2. also back doors trim is coming apart passenger since is completely rotted out. *tr
12/27/20055200507/14/2005
 Starting in december we have had numerous starting problems with this car. we have had it back to the dealership five times for this problem and three other times for other warranty problems. when you go to start the car is turns over but will not start or it will start then die. when it acted up we also had a loss of power once it would start the second time it went to dealer for the problem we could not get it stated at all and it had to be towed. after the last repair it now is getting only about 19 miles to the gallon in combined driving. we have asked ford to buy the vehicle back and three times we were told a ford regional rep would call us back to work with us and they never would call us back. we are currently trying to have ford buy the vehicle back or replace it through the bbb dispute replacement but they will not. we have also had problems with the doors and moldings not being aligned correctly and this caused damage when the rear door opened and damaged the doors. also the power windows have malfunctioned twice and needed repair or replacement of the window regulator. we are very disappointed in this vehicle and ford. *nm
02/22/2006260001
 Dt*: the contact stated there was an intermittent whistling noise coming from under the dash. the dealership refused to address the problem; therefore, no repairs have been made.
12/21/20056947101/01/2005
 Consumer 2005 ford 500 door came open while driving. *ts water leaked into the vehicle from the doors. the dealer replaced both front door latches and new water canels. the dash had a bubble in the leather and the dealer replaced it. the molding was coming off the vehicle. the vehicle would not start on one occasion. *nm
09/29/200580109/29/2005
 Dt: the contact owns a 2005 ford new model 500 that had a light tan interior including the dashboard. due to the interior color there was a reflection from the windshield that was present only in daylight hours. there have been no accidents or injuries, but the contact wished to file a safety complaint at this time. the contact put a black blanket to eliminate the reflection while driving during the day. this was no longer a problem with the contact. the contact contacted ford, and they would not return his calls regarding the matter. *ak
08/08/2005300105/01/2005
 Dt: consumer complained about reflection of dashboard on windshield. the tan colored dashboard reflected in the windshield even in the daylight, but it was worse in the sun, causing poor visibility of front windshield. consumer said that reflection of windshield in the sun light was very bad and very dangerous. *ak *nm
07/08/2005200102/15/2005
 Dt: consumer states he has a new 2005 ford five hundred. the dash reflects so much on the inside of the windshield that he cannot see through the windshield. he does not know if it is due to the color of the dash or if it is the windshield itself. the inside of the window is the same color as the dash, a tan color. he noticed this the first sun day after he bought the car back in february. the dealer said they couldn't do anything. ford motor company suggested he trade vehicles. he says that at night and on cloudy days he can see just fine. it's just when there's a lot of sunshine on the windshield. *jb
STRUCTURE - BODY
12/01/2011102000
 Tl* the contact owns a 2005 ford five hundred. the contact stated that whenever it would rain or snow, water penetrated the rear door driver's side causing electrical and structural failures. the vehicle was taken o a local mechanic who inspected the vehicle and was unable to locate the area where the water was penetrating the vehicle. the manufacturer was made aware of the failure. the approximate failure mileage was 102,000 and the current mileage 112,000.
12/01/2011102000
 Tl-the contact owns a 2005 ford five hundred. the contact stated that whenever it would rain or snow, water penetrated the rear door driver's side causing electrical and structural failures. the vehicle was taken o a local mechanic who inspected the vehicle and was unable to locate the area where the water was penetrating the vehicle. the manufacturer was made aware of the failure. the approximate failure mileage was 102,000 and the current mileage 112,000. kmj
12/01/2011102000
 Tl-the contact owns a 2005 ford five hundred. the contact stated that when it rained or snowed water penetrated the rear door driver side causing electrical failure, and structurer failure. the vehicle was taken the local mechanic whom inspected the vehicle and was unable to locate the area were the water penetrated. the manufacturer was made aware of the failure. the approximate failure mileage was 102,000 and the current mileage 112,000. li
06/03/2011
 The vehicle lunges while holding the brake when putting into reverse or drive and continues to do so while waiting to pull into traffic making it very dangerous! it also does this while trying to park making it dangerous to park near anything! i have seen several complaints regarding this very same problem stating it is a throttle body defect that costs at lowest $700.00 to repair. front suspension is shot already with loud clunking noises, very rough ride! rear doors fill with water which will result in rust holes! all of these problems have been reported several times by other owners of this same year and make of vehicle. ford should be responsible for the repairs needed to fix these problems.
11/01/2009605431
 Right roof molding was found missing after something fell of car on local trip. there is no way this item should come off under normal driving conditions. dealer wants over $116.00 to replace. this should be a warranty/recall item since it poses a risk to following traffic. the front windshield trim failed after just 5 months and also partially blew off on a trip. there is a quality control problem here. the left side roof molding also seems loose & i'm afraid i am going to lose it. i want the dealer to replace it free. *tr
12/24/200755000102/01/2006
 Tl*the contact owns a 2005 ford five hundred. while driving 25 mph, the contact heard a clunking noise and the vehicle pulled to the left into oncoming traffic. the engine was still running. the vehicle was towed to the dealer and they stated that the a frame detached from the sub frame. the vehicle is currently at the dealer and has not been repaired. the current and failure mileages were 55,000.
04/30/20051
 Paint chips due to what i feel is a body flaw. the tires flip small gravel against the flare directly behind the rear car doors. this caused chips in the paint. *jb
STRUCTURE - FRAME AND MEMBERS
06/25/201041259
 Driving our ford five hundred 2005 sel at 30 miles per hour my wife and felt a sudden crack on the drivers right rear side. i stopped the car and saw that the position of the tire was not adequate and suspected a damper situation, not so. luckily we were 5 blocks away of a friendly ford dealer, we drove with painfully squeaking tire there and when inspected the rear cross member had a crack where the welding of the adjusting camber caster is. we thanked the lord we were not on the highway as it would have been certain death. i know this is a structural failure as is the whole rear cross member part and believe is sufficient for a recall of all ford five hundred ford the car has only 55,000 miles an is a 2005 sel model