Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/15/200631808102/27/2005
 Continental tires (215/60/17), chunks of the tire are coming off. contacted manufacturer about issue, did not seem to be concerned about the issue (jose). ford also was contacted about the issue and they too did not seem concerned, however both parties acknowledge that there is something wrong with the tires. a common question of both was, do i drive on gravel roads. i told them i did not, however ford dealer said that there was shell and small gravel on underside of car. there have been roads replace in the area that i have driven on. bottom line. i now have concerns about the tire safety on my car and both ford and continental will replace them for a cost, but both refuse to acknowledge a tire issue at this time. will someone have to die before something is done. i at one time owned a ford explorer and went though those issues. have there been any other complaints about the tires on the ford 500 or continental tires? could someone look into this issue and assist me. thank you for your assistance. *jb
08/28/20056908101/11/2005
 Dt: last sunday the consumer discovered she had a flat tire. when she attempted to start the vehicle, the motor starting racing and making a loud noise like it was revving up. the transmission light came on. the consumer placed the vehicle in park then put it into drive and it would not move at all. the transmission would not engage. the consumer took the vehicle to the dealer who could not find anything wrong with the vehicle. they think it was just a glitch. *jb
TIRES - SIDEWALL
09/01/20068000203/18/2005
 Tl*the contact owns a 2005 ford five hundred. the contact noticed that contritract touring ct 95 tires, size p215/60 r17 were missing chunks of rubber. there were 6,000 miles on the tires. the dealer was unable to diagnose the failure, and the tires were replaced. approximately six months later the contact once again noticed missing chunks of rubber. the newly replaced tires had 2,000 miles on them. the manufacturer stated that it was normal wear and tear. the contact stated that the vehicle was only driven on paved roads. the current and failure mileage were 8,000.*ak
12/23/200628568109/05/2005
 While conducting a weekly inspection and pressure check of my tires, (continental contitouring contact as p215/60r17) a split measuring approximately 2 in length was observed in the sidewall of one tire. the split does not appear to be caused by any road damage or other external force. there is no air leakage associated with the split. the car has been taken out of service and new tires have been ordered to replace this set. *jb
TIRES - TREAD/BELT
09/01/20068000203/18/2005
 Tl*the contact owns a 2005 ford five hundred. the contact noticed that contritract touring ct 95 tires, size p215/60 r17 were missing chunks of rubber. there were 6,000 miles on the tires. the dealer was unable to diagnose the failure, and the tires were replaced. approximately six months later the contact once again noticed missing chunks of rubber. the newly replaced tires had 2,000 miles on them. the manufacturer stated that it was normal wear and tear. the contact stated that the vehicle was only driven on paved roads. the current and failure mileage were 8,000.*ak
09/10/200619368101/18/2005
 Dt*: the contact stated while driving 60 mph on the interstate, the right rear tire blew out without warning. there were no obvious road hazards. complete tread separation was present. the contact managed to pull over without incident. the tire was removed and taken to the dealer who determined there was a pinhole in the tire that possibly caused the initial blowout. the tire was shipped to the manufacturer for further inspection. the tire was a pirelli p225/55r18, dot # n9wnf7. updated 10/31/2006 - pirelli replaced all four tires under the condition that all four tires be sent to them. *nm
08/21/200615272207/29/2005
 I have a 2005 ford fivehundred that is equiped with continental contact touring tires. according to continental's website, these tires should last for sixty thousand miles. currently my vehicle has 15,000 miles on it and two of the tires are completely worn out. i have been advised by my dealer that it is not safe to drive the vehicle. continental states that ford should warranty the tires. ford states continental should warranty the tires. tires that wear out this quickly must be defective. this type tire should be investigated further to prevent someone from being in an accident and/or being killed.