Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
06/28/2011117500
 A/c compressor failed , only worked when at highway speed. per reputable a/c mechanic this is a problem with ford 500's.called ford motor company in detroit 7/13/11, ford will not cover repair, but i was told there have been several incidents for a/c failure. ford told me to keep my receipt in case ford some day decides to cover it. ford knows it has a problem, but not willing to cover it , until they are forced to cover it by nhtsa maybe?
06/01/201180000
 Ac air blows cold when you are doing 60 mph on the highway... around town it is hot!!! dealer recharged the system, but still have the same problem. now being told it is the compressor. so many people are having the same problem with the a/c in ford five hundreds. this really needs to be looked into please! old odi id number : 10414022
06/01/201162000
 Tl- the contact owns a 2006 ford five hundred. the contact stated that the air conditioning unit was unable to cool the vehicle. the dealer was not aware of the failure. the manufacturer was aware of the failure. the current mileage was 63,785. the approximate failure mileage was 62,000. the vehicle had not been repaired. bw
01/28/201086000
 2006 ford five hundred, at the 86,000 mark instrument panel started acting up. all or some of the warning lights (wrench, seat belt, engine, etc.) would all come on and turn off, at different times and weather conditions. when they came on the radio sound would lower too. the safety issue is all the gages, except the amount of gas, would go to zero as well, making it imposible to know your speed. called around and found it would cost $700 to fix. this seems to be a ford manufacture problem. i contacted ford and was told in so many words that was my problem since they were not told to fix it by nhtsa.
11/23/201039000
 Starting since february 2010. my car lunges forward whenever at a dead stop. when shifting to drive and reverse. i have had to have my foot on brake and even almost had an accident while parking and hit the wall. went to dealership and first they said it was my engine mount that was causing it. then went again because the problem still occurred and they said i needed a new battery. then they claimed it was my air filter which is a lie. i called the ford headquarters and all they can do is take down when i called and what it was about. they are no help whats so ever so what is the point of them even existing if they cant help solve the problem. they claim each dealer is independent and that they can advise that i go to a different dealership. i have wasted a good deal of time and money. luckily i was smart and bought that premium extended warranty. i still have spent close to over $400 on repairs. each time i went i had to pay a deductable of $100.00. the battery i went to sams club to get because the dealer wanted $140 but i got mine for $75. they advised to get my throttle body clean and that was $95. they said i need to have my transmission flushed which is another lie. i didn't get that done because i only have 60,000 miles on the vehicle. the transmission fluid was as red as can be and is still good for probably another 40,000 miles. the point is ford knows about the problem and they do not want to fix the problem it apparently is happening to tons of folks out there. they need to just fix it because even though i had my throttle body cleaned the problem still comes back here and there. i just hope that no one gets killed and then ford will finally get this right. i plan on seeing if i can get some legal help and will explore that avenue because i get my oil changes almost ever 3500 miles and i follow all the manufactures service policies. i do my part as a customer and they havent done there part as the company that made the vehicle.
EQUIPMENT ADAPTIVE
06/01/2012150000
 Car lunges forward in reverse and drive and while at a stop position. mainly when the air conditioner is running. i'm always afraid of hitting the car in front of me while parking or going in reverse. god forbid a person is walking across a crosswalk. i see many complaints here but no one chooses to do anything about it. took it to dealer and they said never heard of the problem and nothing to worry about. well ford will have a lawsuit if something terrible happens that causes injury or a accident to a parked vehicle and or person.i don't understand why this website is here if nothing is being done about it!!! i can see with other complaints its the dealers problem. we aren't all crazy about what's going on with our vehicles seeing how there similar stories here!!!
03/21/2006500010011/02/2005
 The reverse sensing system worked flawlessly for the first 5000 miles. now it goes off everytime i put the car in reverse when there is nothing near the rear of the car. now i disregard the warning beeps which is dangerous. *jb
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
09/09/201159000
 Tl* the contact owns a 2006 ford five hundred. the contact stated that while driving 70 mph with the air conditioner turned on, she noticed that it would not blow out cold air. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 59,000.