Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
02/02/2013450001
 Vehicle surges for no particular reason and shows. a check engine light on (wrench). control of acceleration is mixed and vehicle either lurches or feels as though transmission is in neutral and rpm's increase without acceleration by driver. have a scheduled service call with ford and have been issued a notice from ford that this issue will be covered. *tr
02/02/201345000
 Vehicle surges for no particular reason and shows. a check engine light on (wrench). control of acceleration is mixed and vehicle either lurches or feels as though transmission is in neutral and rpm's increase without acceleration by driver. have a scheduled service call with ford and have been issued a notice from ford that this issue will be covered.
09/01/2011900001
 I would be stopped at a stop sign or red light and would push on the throttle to accelerate. the guy would not move at first then would jump and accelerate quickly. i never hit anyone because i was careful, but i took it into a ford dealership to have them diagnose it. they claimed to know of the problem but would not cover it under warranty. i paid over $1,000 to have them replace my throttle body. *tr
09/01/2011850001
 The car had begun surging hard both in reverse and forward. it happens when stopping and when first putting it in gear. i've been fortunate to have not hit anything yet, but i am fearful that it might happen. i'm seeing a lot of other people having the exact same problem in several forums and websites. i do not understand why a recall has not been issued for this problem as it is obviously a serious manufacturer's defect. *tr
09/01/201190000
 I would be stopped at a stop sign or red light and would push on the throttle to accelerate. the guy would not move at first then would jump and accelerate quickly. i never hit anyone because i was careful, but i took it into a ford dealership to have them diagnose it. they claimed to know of the problem but would not cover it under warranty. i paid over $1,000 to have them replace my throttle body.
09/01/2011850001
 The car had begun surging hard both in reverse and forward. it happens when stopping and when first putting it in gear. i've been fortunate to have not hit anything yet, but i am fearful that it might happen. i'm seeing a lot of other people having the exact same problem in several forums and websites. i do not understand why a recall has not been issued for this problem as it is obviously a serious manufacturer's defect. *tr
09/01/201185000
 The car had begun surging hard both in reverse and forward. it happens when stopping and when first putting it in gear. i've been fortunate to have not hit anything yet, but i am fearful that it might happen. i'm seeing a lot of other people having the exact same problem in several forums and websites. i do not understand why a recall has not been issued for this problem as it is obviously a serious manufacturer's defect.
07/05/20121000001
 Car surges on its own, after putting it into gear. *tr
07/05/2012100000
 Car surges on its own, after putting it into gear.
12/01/201133000
 On a daily basis, at low speeds, going forward or reverse, my car will surge or rev up when turning the steering wheel. often times, it is when i am backing up and have the air conditioning on. it will surge and the brake has to be immediately pressed or the car will surge in the direction that you are traveling. this seems to be a common problem amongst 500 owners very similar to the ford freestyle. this could easily lead to a fatality if the incident occurs at the correct time.
07/04/201040000
 Before july 2010 i began noticing that my engine would race up to 1500 rpm while idling. i would always keep my foot on the brake so the car would not lurch forward. then on the 4th of july multiple engine errors appeared on the car computer. the ford dealer diagnosed a throttle body malfunction. after replacement no problem until june 2012. once again the engine is racing to 2000 rpm while idling at a stop. i am sure that this problem is ongoing with some ford products and will some day or has caused an accident. it is not a constant rpm rate but the rpm goes from 700 to 2000.
07/05/2012100000
 Car surges on its own, after putting it into gear.
12/01/201133000
 On a daily basis, at low speeds, going forward or reverse, my car will surge or rev up when turning the steering wheel. often times, it is when i am backing up and have the air conditioning on. it will surge and the brake has to be immediately pressed or the car will surge in the direction that you are traveling. this seems to be a common problem amongst 500 owners very similar to the ford freestyle. this could easily lead to a fatality if the incident occurs at the correct time.
07/04/201040000
 Before july 2010 i began noticing that my engine would race up to 1500 rpm while idling. i would always keep my foot on the brake so the car would not lurch forward. then on the 4th of july multiple engine errors appeared on the car computer. the ford dealer diagnosed a throttle body malfunction. after replacement no problem until june 2012. once again the engine is racing to 2000 rpm while idling at a stop. i am sure that this problem is ongoing with some ford products and will some day or has caused an accident. it is not a constant rpm rate but the rpm goes from 700 to 2000.
12/01/201133000
 On a daily basis, at low speeds, going forward or reverse, my car will surge or rev up when turning the steering wheel. often times, it is when i am backing up and have the air conditioning on. it will surge and the brake has to be immediately pressed or the car will surge in the direction that you are traveling. this seems to be a common problem amongst 500 owners very similar to the ford freestyle. this could easily lead to a fatality if the incident occurs at the correct time.
07/04/201040000
 Before july 2010 i began noticing that my engine would race up to 1500 rpm while idling. i would always keep my foot on the brake so the car would not lurch forward. then on the 4th of july multiple engine errors appeared on the car computer. the ford dealer diagnosed a throttle body malfunction. after replacement no problem until june 2012. once again the engine is racing to 2000 rpm while idling at a stop. i am sure that this problem is ongoing with some ford products and will some day or has caused an accident. it is not a constant rpm rate but the rpm goes from 700 to 2000.
05/15/201262000
 2006 ford 500. the car will suddenly surge at idle...it also surges during gear shifts from park to drive and park to reverse. if you do not have your foot firmly on the brake pedal the car will suddenly surge forward. this can lead to damage of the vehicle or injury to a pedestrian. arfc website has 125 reports of this problem. seems to get worse around the 60-65,000 mile range....conveniently out of warranty. taking car to dealer today for evaluation and repair.
05/22/2012127000
 Tl-the contact owns a 2006 ford five hundred. the contact stated that while driving 65 mph, the vehicle stalled with the illumination of the wrench warning lamp. the failure was experienced numerous times. the vehicle was taken to the dealer for diagnostic testing, which located the failure at the egr valve. the egr valve was replaced but the failure was not corrected. the vehicle continued to stall while driving. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 127,500 and the current mileage was 127, 6000. kmj
05/22/2012127000
 Tl-the contact owns a 2006 ford five hundred. the contact stated that while driving at 65mph the vehicle stalled. the ringe warning light illuminated before the failure occurred. the failure was experienced numerous times. the vehicle was taken to the dealer a diagnostic was performed which located the failure at the egr valve. the egr valve was replaced but the failure was not corrected. the vehicle continued to stall while driving. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 127,500 and the current mileage was 127, 6000. li