Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/11/2013 | 1 | ||
| The paint is bubbling up all along the lower edge of the hoodline. there are no chips. dealership looked at the hood and explained that the hood is made from aluminum and can corrode. the dealership then pointed out several other areas of corrosion under the hood that are not visible from the hood top. dealership says this is not covered after the 3yr/36,000 mile warranty or the 5yr/unlimited rust. to fix the one spot was quoted over $100. *tr | |||
| 12/01/2008 | 45000 | 1 | |
| The paint is bubbling up all along the lower edge of the hoodline. there are no chips visible, if you touch the bubble , the paint flakes off & exposes the rust underneath the paint. dealership says this is not covered after the 3yr/36,000 mile warranty or the 5yr/ unlimited rust through warranty. waiting to get quote to re-paint the hood. *tr | |||
| 06/01/2007 | 500 | 120 | 03/19/2007 |
| Tl*the contact owns a 2007 ford five hundred. during an inspection, the contact realized that the plate nut was not placed deep enough into the panel, which prevented the fuel filler neck from being securely fastened to the fender. the dealer stated that the fuel filler neck adapter was not securely attached. the dealer attempted to tighten the bolts, however, it created a larger gap. the current mileage was 1,500 and failure mileage was 500. the consumer stated there is a still a 1/8 gap between fuel filler and neck adaptor and right rear fender panel. the dealer stated rear muffler hanger has corrosion. updated 10/18/07 *tr | |||
| 01/13/2007 | 192 | 1 | 08/24/2006 |
| 2007 ford five hundred customer states that they observed dampness and what appeared to be mold beneath the floor mats on the driver's side, both front and back**nar**cc the dealership informed the consumer, there were leaks around the windshield and that the vehicle had sat on the lot for 2 to 3 months before it was purchased. *jb | |||
| STRUCTURE - BODY | |||
| 03/15/2012 | 160000 | ||
| For several months car has been lunging forward without my foot on the gas. a couple weeks ago while pulling into my driving way it lunged and the car ran into my concrete steps causing 3,500 worth of damage. this is very dangerous and could have been one of my daughters. i really hope you take this seriously because once lives are lost you can't get them back. i just want ford to fess up and to take responsibility for this problem, so i may get it fixed and not kill or injure anyone. | |||
| 01/15/2007 | 2 | 10/09/2006 | |
| Six months after we purchased our new ford 500 from a local dealer we had mice in the car. they ate a hole in the rear seat and got into our winter survival gear including a down sleeping bag. the dealer was very cooperative and tracked how the mice got in. it was through the air release vents in the trunk. the mice simply came in through the vents that were designed to release air when the doors were closed. it was a design flaw. all ford would have had to do was to include metal screen over the vents. when our local dealer asked ford to cover the cost of replacing the seat they were told that the factory didn't cover mice. we live in a cold climate. someone living in the south or southwest could have a lot nastier visitor in their car than a mouse. even mice can chew on wires and trash a car in a short time. ak | |||