Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
08/06/20119000
 Tl-the contact owns a 2011 ford flex. the contact stated that while driving 70 mph, the rack that was mounted on the roof detached from the vehicle and hit another vehicle that was traveling behind the contact. an authorized dealer was notified and an appointment was scheduled to diagnose the failure. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 9,000 and the current mileage was 9,100. the vin was unavailable. sm.
08/06/20119000
 Tl- the contact owns a 2011 ford flex. while driving 70 mph, the contact that the roof rack flew off the vehicle and hit a persons vehicle behind them. the contact called the dealer and made an appointment for diagnosis of the failure. the manufacturer was not contacted. the failure was not remedied. the failure mileage was 9,000 and the current mileage was 9,100. the vin was unavailable. nw