Ford Flex 2012

Model Flex made in 2012 by Ford got 18 consumer complains. Consumer complaints with reference, among others things, to air bags, engine and service brakes.

Model 2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/19/20122400
 Tl* the contact owns a 2013 ford flex (n/a). the contact stated that while traveling 10 mph, she became involved in a crash with another vehicle traveling 50 mph. the air bags failed to deploy and the vehicle was destroyed. there were no injuries. the vehicle was towed to a private mechanic. the manufacturer was not contacted. the failure and current mileages were 2,400. the vin was not available. ## vin passed ## 2013 ford flex ##
09/19/20122400
 Tl- the contact owns a 2013 ford flex (n/a). the contact stated that while traveling 10 mph, she became involved in a crash with another vehicle traveling 50 mph. the airbags failed to deploy and the vehicle was destroyed. there were no injuries. the vehicle was towed to a private mechanic. the manufacturer was not contacted. the failure and current mileages were 2,400. the vin was not available. kmj ## vin passed ## 2013 ford flex ##
ENGINE
01/27/20048200
 My 2012 new ford flex had complete engine failure 3 times 1-27 driving..complete shut down. i cruised to curb. restarted quickly 2-01 same incident 2-02 repeat on major street dealers have said that they have no idea what to do. they have hd my vehicle since 2-02
10/29/201250201
 First incident happened while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happened and was able to crank car. called dealership in town, brought car in and they said, nothing is wrong with your car, come and get it picked up car. 2 days later while driving it down our street, i stopped to get mail about 9pm and the car totally died. no power at all. was stuck in park had to be towed. this is a very dangerous situation. the car shuts down while i am driving!!! thank god that it has not happened while going 65 miles an hour with my family in the car. car is at dealership. have only had the car several months. not a good track record so far! *tr
10/29/20125020
 First incedent happend while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happend and was able to crank car. called dealership in town, brought car in and they said, nothing is wrong with your car, come and get it picked up car. 2 days later while driving it down our street, i stopped to get mail about 9pm and the car totally died. no power at all. was stuck in park had to be towed. this is a very dangerous situation. the car shuts down while i am driving!!! thank god that it has not happend while going 65 miles an hour with my family in the car. car is at dealership. have only had the car several months. not a good track record so far!
SERVICE BRAKES
10/29/201250201
 First incident happened while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happened and was able to crank car. called dealership in town, brought car in and they said, nothing is wrong with your car, come and get it picked up car. 2 days later while driving it down our street, i stopped to get mail about 9pm and the car totally died. no power at all. was stuck in park had to be towed. this is a very dangerous situation. the car shuts down while i am driving!!! thank god that it has not happened while going 65 miles an hour with my family in the car. car is at dealership. have only had the car several months. not a good track record so far! *tr
10/29/20125020
 First incedent happend while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happend and was able to crank car. called dealership in town, brought car in and they said, nothing is wrong with your car, come and get it picked up car. 2 days later while driving it down our street, i stopped to get mail about 9pm and the car totally died. no power at all. was stuck in park had to be towed. this is a very dangerous situation. the car shuts down while i am driving!!! thank god that it has not happend while going 65 miles an hour with my family in the car. car is at dealership. have only had the car several months. not a good track record so far!
08/01/20128000
 Tl* the contact owns a 2012 ford flex. the contact stated that while attempting to park, the brake pedal was depressed and the vehicle accelerated forward. the contact stated that the vehicle jumped a curb and crashed into a post. the vehicle was not destroyed and there were no injuries. the vehicle was taken to a mechanic shop for repair. the dealer and manufacturer were not notified. the failure mileage was 8,000.
STEERING
10/29/201250201
 First incident happened while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happened and was able to crank car. called dealership in town, brought car in and they said, nothing is wrong with your car, come and get it picked up car. 2 days later while driving it down our street, i stopped to get mail about 9pm and the car totally died. no power at all. was stuck in park had to be towed. this is a very dangerous situation. the car shuts down while i am driving!!! thank god that it has not happened while going 65 miles an hour with my family in the car. car is at dealership. have only had the car several months. not a good track record so far! *tr
10/29/20125020
 First incedent happend while driving about 40 miles an hour. idiot lights came on the dash and the cars engine turned off. thankfully i was able to get car off to the side of road. car cranked right back up. 5 days later while sitting in a fast food line, same thing happend and was able to crank car. called dealership in town, brought car in and they said, nothing is wrong with your car, come and get it picked up car. 2 days later while driving it down our street, i stopped to get mail about 9pm and the car totally died. no power at all. was stuck in park had to be towed. this is a very dangerous situation. the car shuts down while i am driving!!! thank god that it has not happend while going 65 miles an hour with my family in the car. car is at dealership. have only had the car several months. not a good track record so far!
STRUCTURE - BODY
11/14/201214000
 Tl* the contact owns a 2012 ford flex. the contact entered the front passenger's side door and her leg was severely punctured by a sharp corner on the seat bracket. the contact sustained a deep laceration. the vehicle was taken to an authorized dealer, who covered the pointed corner area of the seat bracket. the manufacturer was notified of the problem. the approximate failure mileage was 14,000.
11/14/201214000
 Tl-the contact owns a 2012 ford flex. the contact entered the front passenger's side door and her leg was severely punctured by a sharp corner on the seat bracket. the contact sustained a deep laceration. the vehicle was taken to an authorized dealer, who covered the pointed corner area of the seat bracket. the manufacturer was notified of the problem. the approximate failure mileage was 14,000. kmj
11/14/201214000
 Tl-the contact owns a 2012 ford flex. while parked, the contact entered the front passenger's side door and her leg was severely punctured by the sharp corner of the seat bracket. the left leg sustained a deep laceration. the vehicle was taken to an authorized dealer who covered the pointed corner area of the seat bracket. the manufacturer was notified of the problem. the approximate failure mileage was 14,000. js