Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEATS - MID/REAR ASSEMBLY
TSB-09-20-904/01/201010032616Ford: some vehicles equipped with power folding second row seats may find the seat not fully lifting and folding forward (tumble) after the power release switch is depressed. *pe04/19/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/01/2012550001
 I purchased the vehicle new. it was repaired on three separate occassions for problems stemming from the windshield sensor as well as the molding was not correctly put on the door. now the bench seat will not fold down. this appears to be a very apparant issue with this model according to this website http://www.fordflex.net/forums/viewtopic.php?f=14&t=5363 the car is three years old and has 59k miles on it but for a family with one child, this mechanism should not be dysfunctional. its not as if it was getting a lot wear and tear from accessing the 3rd row seating area. is ford reviewing these complaints? *tr
05/01/201255000
 I purchased the vehicle new. it was repaired on three separate occassions for problems stemming from the windshield sensor as well as the molding was not correctly put on the door. now the bench seat will not fold down. this appears to be a very apparant issue with this model according to this website http://www.fordflex.net/forums/viewtopic.php?f=14&t=5363 the car is three years old and has 59k miles on it but for a family with one child, this mechanism should not be dysfunctional. its not as if it was getting a lot wear and tear from accessing the 3rd row seating area.is ford reviewing these complaints.
09/22/20097526
 Tl-the contact owns a 2009 ford flex. the contact stated that there was an oil leak on the rear of the engine. the engine was removed and the leak was repaired by the dealership. the air cylinder that lifted the third row seats had to be replaced as it was defective. the rear hatch opened on its own five times; the dealer realigned the door to remedy the problem. the rear main oil seal failed so it was also replaced at the dealership. the brakes failed to stop the vehicle effectively. when the vehicle was taken to the dealership, the dealer stated that the vehicle was fine. the battery was defective and was replaced. the transmission banged into gear when downshifting, causing the vehicle to jerk and shake. the dealer stated that they could not find a problem when they inspected the vehicle. the engine made a popping noise when he accelerated from a stop. the door molding and window molding sills became warped. lastly, one of the tires (the contact could not recall which one) blew and the sidewall separated; he replaced the tire at his expense. the contact called the manufacturer who stated that once the vehicle left the manufacturing plant, it was the dealership's responsibility and offered no assistance. the current mileage was 15,283. the failure mileage was 7,526-bk