Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
09/22/20097526
 Tl-the contact owns a 2009 ford flex. the contact stated that there was an oil leak on the rear of the engine. the engine was removed and the leak was repaired by the dealership. the air cylinder that lifted the third row seats had to be replaced as it was defective. the rear hatch opened on its own five times; the dealer realigned the door to remedy the problem. the rear main oil seal failed so it was also replaced at the dealership. the brakes failed to stop the vehicle effectively. when the vehicle was taken to the dealership, the dealer stated that the vehicle was fine. the battery was defective and was replaced. the transmission banged into gear when downshifting, causing the vehicle to jerk and shake. the dealer stated that they could not find a problem when they inspected the vehicle. the engine made a popping noise when he accelerated from a stop. the door molding and window molding sills became warped. lastly, one of the tires (the contact could not recall which one) blew and the sidewall separated; he replaced the tire at his expense. the contact called the manufacturer who stated that once the vehicle left the manufacturing plant, it was the dealership's responsibility and offered no assistance. the current mileage was 15,283. the failure mileage was 7,526-bk