Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 11/27/2008 | 50 | ||
| Upon moderate to heavy acceleration the cabin fills with carbon monoxide (exhaust fumes) post catalytic converter. if cabin is not quickly ventilated by opening all windows the eyes are irritated and a very strong rotten egg smell results indicative that the exhaust is entering the cabin area after the catalytic converters. the vehicle has been serviced by two ford dealerships who replaced the cabin vent baffles. this however did not fix the problem. ford concedes it is a problem that still exists on 25% of all flex models but refuses to mitigate the problem even though under warranty. the danger of this amount of exhaust gases poses a health and safety issue however ford engineers have yet to resolve the issue and it still exists on later models. | |||
| 01/17/2011 | 8000 | ||
| 2009 ford flex (less than 8000 miles) suddenly stopped running while i was driving around a curve on a road at about 20 to 30 miles per hour. lost power steering. engine light, battery light and oil light came on. car restarted after i stopped it on the side of the road. | |||
| 08/14/2010 | 27000 | ||
| Generally occurs when restarting car about 15 -30 minutes after driving for at least 20 mins with ac on high. engine will rev up and down on restart, and rpm and speedometer needles sweep back and forth (reading over 100 mph on occasion) for about 10 seconds while car is still in park. car does not move, though did notice odometer skip up once. revving and needle sweeping either stop on own, or when put into reverse with foot on brake. dealership found no errors on car computer, and was unable to duplicate, but was shown when car was dropped off. dealership wants to use flight recorder but flight recorder needed to be fixed/sent back. been trying to get answer for over a month now. | |||
| 05/17/2009 | 5000 | ||
| I feel there is a safety defect in the model of the 2009 ford flex with a dvd system. when the monitor is in use there's an obstruction of view for the driver. it is quite difficult to see out of the rear view mirrow when the monitor is in use. i have tried adjusting the driver seat and i can not find a position where there is not an obstruction of view for the driver. | |||