Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - WINDSHIELD WIPER/WASHER
05/01/2012550001
 I purchased the vehicle new. it was repaired on three separate occassions for problems stemming from the windshield sensor as well as the molding was not correctly put on the door. now the bench seat will not fold down. this appears to be a very apparant issue with this model according to this website http://www.fordflex.net/forums/viewtopic.php?f=14&t=5363 the car is three years old and has 59k miles on it but for a family with one child, this mechanism should not be dysfunctional. its not as if it was getting a lot wear and tear from accessing the 3rd row seating area. is ford reviewing these complaints? *tr
VISIBILITY/WIPER
06/01/200910000
 This ford model, and a few others, includes a layer of acoustic glass in the windshield. this material is a screen pattern displaying a definite brownish color cast. a fair estimate is a reduction of 15 percent in forward overall visibility. plus changes in color definition and contrast, which from an extreme experience, can be described as a gray sky, a gray truck and gray pavement merging in morning distance to become a serious hazard at interstate speeds. it becomes a situation of total potential disaster in a fog or smog situation. all the above comments are based on personal experience. color photographs are available to demonstrate color shift and loss of visibility. neither ford, nor carlite (maker of the windshield) offer a no acoustic glass replacement. local automotive glass service reports a no acoustic glass replacement is in the pre-production phase. local ford dealer reports no recall on this serious problem. ford motor company claims not our problem....contact windshield maker (carlite). your guidance will be appreciated.