Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | |||||
| 8326 | 03/01/2000 | 612751 | Subject regarding air bag simulator. *tt | 06/12/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS | ||||||
| EA02017 | FORD MOTOR COMPANY | 08/16/2002 | 08/15/2003 | BURN INJURIES DUE TO AIR BAG DEPLOYMENT | ||
| All of the consumer complaints allege an incident in which deployment of the driver frontal air bag caused some type of burn injury.most of these injuries are due to contact and/or abrasion with the air bag and are of relatively minor to moderate severity.it is possible that some drivers may have sustained burn injuries to the skin as a result of hot gases exhausting from the vents of the air bags in the subject vehicles, but the number of such incidents appears to be low.further details of the investigation are contained in subsequent pages of this report.based on the above, further expenditure of agency resources on this investigation does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency may take further action if warranted by the circumstances. | ||||||
| PE02020 | FORD MOTOR COMPANY | 02/11/2002 | 08/16/2002 | AIR BAG BURN INJURIES/VEHICLE FIRES | ||
| Allege deployment of air bags may result in burn injuries to driver and/or vehicle fire | ||||||
| PE02026 | FORD MOTOR COMPANY | 02/28/2002 | 09/18/2002 | INAPPROPRIATE AIR BAG DEPLOYMENT | ||
| Allege air bags may deploy in the absence of frontal vehicle impact or during very low speed vehicle impact. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 11/13/2012 | 130000 | 1 | |
| Waiting at a light, drunk driver escaping police rear ends ford focus. ford focus hits fire truck. at no time did the airbags deploy. *tr | |||
| 11/13/2012 | 130000 | ||
| Waiting at a a light, drunk driver escaping police rear ends ford focus. ford focus hits fire truck. at no time did the airbags deploy. | |||
| 09/15/2012 | 143000 | ||
| Tl* the contact owns a 2000 ford focus. while driving approximately 43 mph, the front passenger side air bag deployed inadvertently. the vehicle was not taken to the dealer for diagnostic testing. the contact's insurance company was made aware of the failure and advised that an inspector would be sent to inspect the vehicle. the vehicle was not repaired. the approximate failure mileage was 143,000. | |||
| 09/15/2012 | 143000 | ||
| Tl-the contact owns a 2000 ford focus. while driving approximately 43 mph, the front passenger side air bag deployed inadvertently. the vehicle was not taken to the dealer for diagnostic testing. the contact's insurance company was made aware of the failure and advised that an inspector would be sent to inspect the vehicle. the vehicle was not repaired. the approximate failure mileage was 143,000. kmj | |||
| 09/15/2012 | 143000 | ||
| Tl-the contact owns a 2000 ford focus. while driving approximately 43 mph the front passenger side air bag deployed inadvertently. the vehicle was not taken to the dealer for diagnostic testing. the insurance company was made aware of the failure and stated an inspector would come out to inspect the vehicle. the vehicle was not repaired. the approximate failure mileage was 143,000. da | |||
| 07/20/2012 | 181802 | 1 | |
| Driving to work, the car in front of me stopped quickly, our cars barely touched each other, less than 3 mph, no out side damage was done to either vehicle. both of my air bags deployed, the passenger air bag busted the windshield. the driver side air bag burnt my right air and has caused nerve damage in the area. *tr | |||
| 07/20/2012 | 181802 | ||
| Driving to work, the car in front of me stopped quickly, our cars barely touched each other, less than 3 mph, no out side damage was done to either vehicle. both of my air bags deployed, the passenger air bag busted the windshield. the driver side air bag burnt my right air and has caused nerve damage in the area. | |||
| 09/25/2011 | 100800 | ||
| While my mother was driving, the front passenger side airbag deployed. it smashed the windshield and glasses were flying all over her. soon after she came to a complete stop, she smelled a fume odor and thinking the car is catching fire. she rushed to open the door to get out. on her way out the driver side airbag deployed hitting her right shoulder. we contacted ford motor company for faulty airbags issue but they rejected responsibility and told us to contact our insurance. our insurance refused our claim stating it was the manufacture who should be liable. please help us. thank you. | |||
| 01/24/2011 | 85000 | ||
| I was driving my 2000 ford focus on caughdenoy road in clay, ny when the airbags deployed without any warning. the vehicle had not been hit or damaged in any way prior to the accident occuring. my windshield glass was shattered severely, leading to $335 in damage for the windshield alone. the airbag cover also did not come off properly, leading it to cause the damage to the windshield. there were slight injuries to my finger (a small cut) caused by the air bag, since i placed my hand in front of me in shock, and the car is currently undrivable due to its condition. | |||
| 05/14/2010 | 64000 | ||
| Tl- the contact owns a 2000 ford focus. the contact stated that the airbag warning light came on. she took the vehicle to a dealer and they said the light would not come on for them so they could not diagnose the failure. the failure continued and the vehicle was taken back to the dealer. they stated that the air bag was defective and needed to be replaced at the owners expense. (the passenger side front airbag) the vehicle has not been repaired. the failure and current mileages were 64,496.6. rd | |||
| 04/28/2010 | 130000 | ||
| Driving down road after heavy rain, roads wet, rush hour traffic, sun came out glare off street. car two cars ahead of me stopped suddenly to turn left. car in front of me stopped. i saw the cars stop and thought i had enough room to stop, but streets were still wet and my tires locked going 25mph 2 car lengths behind car and i skidded into the car in front of me. little to no damage down to rear bumper or my front bumper however, my airbags deployed shattering my window and locked my seat belt. causing $800 in parts damage not including labor. first time having problem with airbag deployment, will have insurance repair my car/airbag/seat belt, window, causing my insurance to go up. i had chair positioned all the way back so the airbag did not hit me or protect me from injury (i'm lucky i did not have breathing problems from airbag smoke though) i was probably going 15mph when i hit the other vehicle, if the airbags did not go off i would have affordable insurance and an extra $1000 to my name. be careful!!!! | |||
| 10/10/2008 | 100000 | ||
| Tl*the contact owns a 2000 ford focus. while driving 35 mph, the contact rear ended another vehicle stopped at a traffic light. the air bags failed to deploy. the contact sustained injuries to the right side or her skull and suffered headaches. the radiator was pushed into the engine and the vehicle was destroyed. a police report was filed. the vin was verified, but appears to be invalid. the failure and current mileages were less than 100,000 kilometers. | |||
| 09/25/2007 | 1 | ||
| Inappropriate deployment of air bags at a low speed crash (less than 15 mph). *jb | |||
| 05/23/2006 | 1 | 08/24/2005 | |
| My daughter purchased a 2000 ford focus from a dealership in baton rouge la and did not realize that it was reconstructed the car was not marked as that nor was it marked or written anywhere that there were no airbags. the airbag compartments were stuffed with styrofoam and plastic bags so as to hide it. none of this was none to us until she had an accident. the title does say reconstructed however she was not aware of this until the accident and that is when we found out about the airbags as well. she has no idea what reconstructed even meant. this dealership spoke to me as well as our insurance company and never divulged any of this info, had they done so the sale would not have happened. if my daughter had been in a head on collision she would be dead as well as the passenger and my 3 week old grand-daughter. every dealership that i have spoke to as well as checking into the law state that 1. the car should have been marked reconstructed and 2. a separate disclosure for the airbags should have been made and none of this was done. due to the fact that there were no airbags (which cost $3600 to replace because the entire dash has to be replaced) the insurance has totaled the vehicle and my daughter is basically left with nothing because of a fraudulent dealership. i have documentation and pictures to send as proof, please provide me with and e-mail. *jb | |||
| 04/02/2006 | 59250 | 1 | 04/07/2002 |
| I purchased a ford focus 2003, the car had 18,000 miles. i paid pacific coast ford seven thousand dollars cash for the car, two day later i brought it back because the car just shut down while i was driving it. they ran tests told me nothing was wrong with the car. a couple of days later it was back for the same reason. ultimately i had to bring it to lakewood transmission where after two attempts it was finally fixed it. i've had to get my ignition done two times and is ready for a third. mallionn ford fixed that for me. now three weeks ago i roll into a lady doing 5-10 miles an hour. the police are called but since there is no injuries or damage to either parties the police say they won't come. no police report. im driving home and my air bags deploy smashing out my windshield . a little ate you think. i cut one air bag out and continue to drive home. my car never shut down, the only thing that happened is the seat belt locked. i came home and took pic of the car not a scratch on my car one air bag still deployed the other you can see i cut it out and of coarse the smashed windshield . i contacted ford they said it was an insurance problem not theirs, how could it be there was no police report my car malfunctioned. *nm | |||
| 12/31/2005 | 1 | ||
| My fiance, parents and i were driving home from dinner and got caught in a snow storm. knowing how bad the roads near me can get i slowed down to 15 mph when i saw the roads were getting covered. we came around a corner and caught a patch of ice and the car slid into a curb. upon impact of the curb, both airbags deployed and the windshield was smashed (from the airbag. when we exited the vehicle we expected to see major damage to the car. we went to the passenger side of the car to find that the front right tire was pushed back 3-6 inches and the front right fender was slightly bent. all damage was from the tire. i never expected that much damage from a 15 mph collision with a curb. there was no damage to the front bumper where the airbag crash sensors are located. cost to fix tire and fender = $1,200. cost to fix airbags/windshield/dash damage from airbags = $4,000. with little damage to the vehicle, the airbags deployed and the vehicle was totaled.*ak | |||
| 09/25/2005 | 90100 | 1 | 02/16/2000 |
| I was making a left turn into a parking lot of a gas station, maybe going 5 mph. i ran over a curb with my front left tire. immediately after hitting the curb, my driver side and passenger airbags deployed, causing my windshield to shatter. through all of the smoke from the airbags, i looked down to see my arm had sustained a five inch burn. shortly thereafter, i was taken to the emergency room at a local hospital to receive treatment for the burn. i then had to return to the same hospital for continuous treatment of the 2nd degree burn every other day for a whole week. the estimated damages to the car are $4500+. my insurance claims adjuster went to the body shop lot where the car was towed to after the airbag deployment this past week (on oct. 4, 2005). there is a charge, of course for the replacement of airbags and installation and a charge for a new windshield. that is the only damage the car received. there was no damage at all to the body, tires or frame from running over the curb. i was under the impression that it took more than 5 mph and running over a curb to make the airbags deploy. *jb | |||
| 10/04/2004 | 1 | 04/20/2004 | |
| I was in the passenger side of my car while my boyfriend was driving it. we were going north on a city road in mississauga ontario canada, when my boyfriend attempted to change lanes. he looked over his shoulder to see his blind spot, but hadn't realized the traffic in our current lane had slowed to a stop. he turned back around and realized the traffic had been halted, so he hit the brakes to slow the car. with not enough room, we hit the car in front of us at 5 kilometers per hour. from such a small nudge, the airbags deployed, smashing my windshield, as well as my face! i ended up with a slight concussion, type 2 whiplash, and minor burns to my face and arm. i followed up with physiotherapy, but my neck pain will never go away. we had the windshield replaced and the airbags reset. no damage was done to the front of the car, or the rear of the car of the other vehicle.*jb | |||
| 03/16/2005 | 125000 | 2 | |
| Consumer would be unable to turn the key inside the ignition switch. dealership was notified, but did not resolve the problem. *ak consumer adds ignition is stuck when attempting to start vehicle. both rear doors will not open due to vehicle not starting. clock spring and steering lock assembly were replaced. *tt | |||
| 03/23/2005 | 1 | 02/18/2004 | |
| I was turning left into a parking lot in my 2000 ford focus zts and the air bags deployed causing me to hit a curb. the car never came to a stop as does when normal air bag deployment occurs. in fact, i never even hit the airbags which is very lucky for me, after looking at other nhtsa complaints about air bag burns. when the passenger air bag deployed, it shattered the windshield. and when i went out to look at the car, i could see no damage other than that caused by the air bags. however, the towing company said there was damage around the tire which is the damage that occurred after the air bags deployed. when i contacted my dealer, they said that the air bags should've deployed if i hit a curb and came to a stop. but i did not come to a stop at all. in fact, i almost hit a parked vehicle because i could not see anything. i have contacted ford and am expecting a call from their legal department but i am expecting them to blame everything on me and try to trick me into believing it was all my fault. i would greatly appreciate any help i can get. *jb | |||
| 08/26/2004 | 105452 | 1 | |
| While turning the corner at 15 mph passenger's side mirror slightly hit a parked vehicle mirror. as a result, driver's side air bag deployed inadvertently. driver sustained a minor burn on the right arm. *ak | |||
| 08/19/2004 | 44608 | 2 | 08/01/2000 |
| Consumer was having a problem with the directional signals. consumer had this problem repaired at 45,000 miles. currently, the vehicle at 76,000 miles the signals need to be replaced again. consumer went to the dealer and manufacturer, and was told warranty expired, and consumer will have to pay out of pocket. *ak the dealer diagnosed the problem as a faulty clockspring. *nm | |||
| 07/31/2004 | 50000 | 1 | |
| A minor accident occured in a parking lot. the car was travelling at approx. 10 mph and hit the rear end of anothe car which was stationery. the airbags inflated and caused minor injury to the driver and extensive damage to the car. a new windscreen is needed, new airbags need to be installed and there may be more as yet undiagnosed damage. it is my contention that the airbags should not have inflated and that the manufacturer should by rights cover the costs of all damages to the car related to the deployment of the airbags.*ak | |||
| 08/15/2003 | 0 | ||
| At the end of february i was involved in an accident due to the steering locking up my ford has never ran the same since our local ford dealer sent a mechanic out to do a report on my vehicle and nothing was ever resolved now i am stuck with this car that seems to be the next ford joke. i have made several complaints since the accident and thanks to a possible steering knuckle problem in which was worked on previously to the accident it looks like ford really should consider selling to a reputable company. | |||
| 06/15/2003 | 35000 | ||
| The key switch keeps locking up and you can not turn the key. it has to be taken to the dealer or shop for repair. this has happened 5 times and the dealer covered the first 2, and i paid for the next 3. | |||
| 04/15/2003 | 50000 | ||
| I have had a terrible experience at stan morri ford in tracy, ca and thought others should know of my plight (and perhaps this would make a compelling consumer affairs story). a few weeks ago, i was commuting in my 2000 ford focus on i580 when, for no reason, the driver's side airbag deployed violently. i was thrown from the driver's side to the passenger's side of the car, the car filled with smoke and i was "moved" across two lanes of traffic to land in a shallow ditch just east of the santa rita road exit. after regaining my composure and counting my blessings my wife and children were not in the car, i waited for the smoke to clear and finished my drive home, shaken, confused and very rattled. upon my arrival home, i contacted my insurance company (aaa) and stan morri ford. aaa opened a claim, but could do nothing as there had been no real accident. gary riggs (service manager at stan morri ford) asked me to come in. over the past two weeks, stan morri ford (in conjunction with ford corporate) has investigated the issue. their findings, based on data from the on-board computer, was that the car had been "involved in a lateral collision" and both ford motor company and stan morri ford have denied any responsibility and refuse to help me. pictures taken by myself and aaa clearly show no damage to the car. over the past four years, i have purchased four different cars from stan morri ford. as a loyal ford customer, i would have expected better treatment. i am not one of those "sue-happy" people. i explained to everyone involved that i simply wanted out of the car, as it was not safe; i would never have my kids or wife in there again. even in the face of the confirmed problems and various recalls on the focus, they will still not assist me. (for more information, please direct your browser to: http://www.autosafety.org/pressreleases/fordfocus.htm ) | |||
| 03/15/2003 | 10000 | ||
| The brakes have been looked at three time because of noise and it's been serviced several times. it's in service right now and has been there for two weeks. i don't know if they are working on it or if they are repairing other things or what. i haven't had heat throughout the coldest part of the winter. the seat belts don't work and the paint is peeling. the car has locked up not letting me start the engine twice, then just out of the blue it decided to start. i tried to turn in and the car dealer at ford said he wouldn't touch it, didn't want it. we bought it aug. 9 2000-ford credit, simple interest 6.5 --first payment september $456.99 a month they say we owe too much to trade in ???this made no since. now i know what's been going on. my husband has been out to sea usnavy for almost a year and i'm scared to drive it i'm a nervous wreck about this car and i don't know what to do. there has been is so many recalls on this car i don't know if they have fixed them or not | |||
| 03/15/2000 | 0 | ||
| I bought the car in june of 2000 since this time the car has had a number of recalls on the car. i feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. also ford knew that the focus was prone to this happening. | |||
| 10/25/2003 | 12700 | 1 | |
| The vehicle was involved in a head on collision. the dual airbags deployed, however due to impact with the air bags the driver died. please provide additional information. *nlm consumer state that the driver of the vehicle which was his mother in law had a heart condition which may have caused the driver to pass out and hunch over the steering wheel while driving. the driver was not wearing a seat belt. the driver veered into the opposite lane and ran into a parked car. an eye witness saw the driver hunched over the wheel prior to the crash. the air bags deployed into the chest of the driver resulting in blunt force chest injuries to the chest and subsequently died of internal bleeding. the driver did not have any broken bones. cw | |||
| 01/01/2002 | 1 | ||
| During a 35 mph collision the airbags deployed and expelled gases/powder burned my right forearm. i'll have a chemical burn scar for the rest of my life.*ak | |||
| 49000 | |||
| While traveling at 10 mph consumer's vehicle hit another vehicle head on that was traveling at 50 mph. all airbags deployed; however, consumer sustained second degree burns on hands from airbag. *ak | |||
| 08/28/2003 | 0 | ||
| Faulty airbag deployment in rear end collision at 10 mph. driver and passenger airbags deployed, shattering windshield. also, driver suffers 2nd and 3rd degree burns from airbag. | |||
| 57525 | 1 | 01/03/2000 | |
| While driving 40 mph the driver and passenger air bags deployed without warning. the deployment caused damage to the vehicles windshield. *nlm | |||
| 03/22/2003 | 10 | 1 | |
| Inappropriate deployment of air bags-low speed bump causes airbags to deploy with massive damage to windshield and dashboard, no body damage. *jb | |||
| 03/24/2000 | 2000 | 1 | 01/29/2000 |
| Faulty air bag deployment | |||
| 02/12/2002 | 21000 | 04/03/2001 | |
| My original complaint was for # 760238. there was a fire in that car. it is listed in your defect investigations as no fire, but--there was. it is terrible that a big corporation like ford can not take responsibility for their actions on this matter. | |||
| 2 | |||
| Consumer hit a guard rail. the air bag deflated and had given the consumer 2nd degree burns as well as other injuries. ph | |||
| 01/13/2003 | |||
| Consumer was hit at 35mph in the front center of the vehicle and the air bags did not deploy. this cause consumer to substain minor injuries. dealer has been notified. ph | |||
| 12/17/2002 | |||
| Consumer states while driving about 15mph without warning the passenger air bag deployed. causing the vehicle to have a accident. ts | |||
| 08/20/2002 | 03/01/2002 | ||
| I sent a form in yesterday but did not have the vin number. this car is in the shop right now. mr | |||
| 10/16/2002 | 1 | 03/01/2000 | |
| This car has more recalls than i ever seen. the air bags deployed and gave me second degree burns. the brakes are shot and i have to pay for repairs even though i only have 29,940 miles. the keyless entry does not work even though its been fixed 2 times the ignition locked up and they change it the air conditioner leaks but they say its fine. mr | |||
| Heard a thump on the rear wheels, the car spun around out of control and hit the guard rail on the other side of the highway--the airbag deflated and i received 2nd degree burns on my left arm and after healing left a scar | |||
| 10/24/2002 | |||
| Consumer stated that when they hit a curve at 5mph the air bag inadvertently deploys. dealer notified ts | |||
| 01/15/2002 | 12/01/2001 | ||
| The airbags deployed when it bumped another car in my driveway. the windshield shattered when the bags deployed. nlm | |||
| 01/15/2000 | 1 | ||
| Consumer states airbag light has been on since purchase of vehicle, dealer never repaired it.*jb *yh | |||
| 07/01/2002 | 5 | ||
| Airbag sensor light has illuminated 5 times. cause unknown. dealer has been contacted.*ak | |||
| 08/17/2000 | 1 | 08/01/2000 | |
| I received severe 2nd degree burns to my left arm and hand when my steering wheel airbag deployed during a 35 mph collision in which my front right struck another vehicle turning in front of me in his rear right. *ak | |||
| 07/27/2001 | 3 | 03/17/2001 | |
| Brakes and air bags failed | |||
| 1 | 06/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 02/15/2002 | 1 | 03/01/2000 | |
| No description given.*jb | |||
| 12/01/2001 | 1 | ||
| The airbag light has come on, vehicle has not been inspected by dealership.*jb | |||
| 01/18/2002 | 06/01/2000 | ||
| Driver received second degree chemical burns to right arm and hand when the air bag deployed.*ak | |||
| 03/23/2002 | 1 | 01/01/2000 | |
| Airbags deployed upon entering driveway, causing loss of control of vehicle resulting in accident. nlm | |||
| 02/10/2002 | 1 | ||
| While driving 70 mph lost control of vehicle hitting guard rail and airbags did not deploy. vehicle totaled and driver and passenger injured. nlm | |||
| 12/24/2000 | 2 | 12/01/1999 | |
| Air bags falsely deployed in a less than 10mph collision, where there was no damage to either car. *ak | |||
| 10/05/2001 | |||
| Vehicle was in an accident, and airbags did not deploy. consumer was driving 55 to 60 mph and hit center concrete divider twice. *ak | |||
| 07/13/2000 | 1 | ||
| The front left wheel snapped off prior to recall notice 00v-303 causing the vehicle to rollover 3-5 times finally landing upside down facing oncomming traffic, the driver suffered no injuries, although the front of the vehicle was impacted the air bag failed to deploy. nlm | |||
| 05/07/2000 | 1 | ||
| While attempting to back into a parking space the vehicle experienced sudden acceleration and hit a tree, there was no deployment of the air bags, the consumer sustained muscle strains. nlm | |||
| 02/13/2001 | 0 | ||
| While traveling at 5 mph consumer rear ended another car, and both passenger's side and driver's side airbags deployed. airbags' plastic cover flew off, and shattered front windshield. *ak | |||
| 11/01/2000 | |||
| While turning airbag light comes on and continues to flash, and will not go off. light goes off only when vehicle is turned off. *ak | |||
| 10/17/2000 | 1 | 10/01/2000 | |
| No summary | |||
| 10/13/2000 | 1 | 12/01/1999 | |
| We were in a minor accident (rear-ended the car in front of us going about 25 mph, causing minimal damage to our right front bumper and none to their vehicle). both airbags deployed causing the driver to receive second degree burns on her arms. on the passenger side, when the airbags deployed they smashed the windshield causing glass to implode into the vehicle, sending shards of glass toward the passengers. | |||
| AIR BAGS - FRONTAL | |||
| 07/26/2011 | 191000 | ||
| Hello! i was involved in a collision yesterday where i was rear ended by a someone doing 35 mph. i was at a complete stop. his collision with me sent my car into the car in front me. it totaled the front end and bent the frame in the back. my air bag never deployed. i think that ford should be held liable. | |||
| 02/14/2011 | 169000 | ||
| This vehicle was purchased to be driven by my daughter as a entry level vehicle that was suppose to be a safe, efficient and durable means of transportation. from advertisments i expected a safe and inexpensive car. during a low speed accident the airbags deployed causeing more damage to the vehicle than the actual accident itself. first the engine was disabled, the dash cracked, the windshield completly knocked outward and the airbag system needing complete replacement. after a lot of online research i have found that over many years sense 2000 and 2001,there are thousands of the same complaints with the same exact outcomes. these vehicles sales were guided toward younger drivers which where there are more likely low speed impact accidents. although there were safety issue at hand, the early deployment of the airbags at very low speed impact accidents has cost owners and insurance companies more in repairs due to the damages from the airbag deployment alone than neccessary and have even caused total loss at owners and insurance companies expense. an investigation was opened early on after these issues were first developing and the investigation was closed quickly with the manufacture stateing they set a low impact deployment speed to save lifes and not so many vehicles experienced these outcomes. however over the years the records show these low speed deployments are more in numbers than mentioned and expected and is a uncalled for expense for owners and thier insurance companies, causeing from total loss of vehicles to unaffordable insurance rates due to the enormous cost to remove and replace the airbag systems as well as dashboard and windshield damages,when the passengers lives were not really at stake. in my daughters case,the airbag never was a safety tool as the airbag never really touched her. therefore it was a un-needed deployment set by the manufacture with damages at our expense. this should have never happened. damages us = $3000 other driver $1000 | |||
| 01/12/2009 | 63640 | 1 | |
| My mother was parked in the car and moved the gear accidentally to drive rather than reverse to back out of her parking space and pushed on the gas which inevitably went forward instead of backwards and hit a curb and barrier, approx. 4-5 ft. in front of her. this caused the drivers & passenger airbags to deploy which destroyed the windshield. now the car was not obviously going fast at all and there is no way these bags should have deployed. very bad situation. we had to pay $250.00 to replace the windshield and are currently getting price quotes to repair the air bag system which so far, exceeds the value on the car... *tr | |||
| 08/08/2008 | 99967 | ||
| Tl*the contact owns a 2000 ford focus. while driving approximately 5-10 mph, the vehicle locked and began to slide. the contact lost control of the vehicle and crashed into the preceding vehicle. on impact, the frontal air bags deployed. a police report was filed. the contact's hand was injured and the front windshield was cracked. he called ford and is awaiting their response. the vehicle has not been repaired and is unable to be driven. the failure and current mileages were 99,967. | |||
| 12/01/2006 | 64000 | 1 | 02/24/2005 |
| Following a minor accident, no damage, the airbag deployed broke the windshield and dashboard. for 12 months afterward the passenger floor would fill with water during rain showers. i took it to be repaired 4 times with no success finally on the 5th trip the body shop figured out that the glue or filler that was placed between the welded structural components during assembly at the factory had cracked leaving a tiny hole that was siphoning water into the passenger compartment. they applied sealant to the seam between the passenger door panel and roof and so far no more leaks. *jb | |||
| 11/19/2005 | 1 | 10/19/2000 | |
| Dt: the contact's vehicle was involved in an accident. upon impact, the airbags did not deploy. the contact and her husband sustained injuries. she had broken ribs, a broken foot, and a cut on her head. the contact's husband had cuts on the head, a broken back, and had to receive a blood transfusion. the air bag light did not appear prior to the accident. the contact's insurance company picked up and impounded the vehicle. no further action has been taken. a police report was taken at the scene. *ak updated 05/04/06. *jb | |||
| 12/08/2004 | 10 | ||
| This complaint is concerning clarification of our previous complaints to nhtsa regarding the 2000 ford focus : #10104088 and #10107840. i am extremely concerned about the misinterpretation of data collected by your agency and posted for public review. deaths are not posted, nor are they included as injuries. this misrepresents the seriousness of the vehicle and equipment failures reported. *jb | |||
| 01/25/2005 | 1 | ||
| While driving, and without warning another vehicle crossed over into the lane of the consumer and hit the consumers vehicle head on. both air bags did not deploy. the consumer was not injured. the vehicle was towed to the body shop. please fill in additional information. *jb | |||
| 12/08/2004 | 1 | ||
| Fatality vehicle fire, dec. 8 2004. my husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, livonia mi for: ignition, steering column, wheel bearing, brake, rear window control, seat belt &trunk latches, overhead light and engine light. the vacuum line & fuel pump & valve assembly were replaced 2/03, followed by stalling. in 6/03, a/c compressor & manifold line replaced. fuel line & pump failure in 8/03, resulted in gasoline spill on residential street minutes after parking. bogging followed repairs, pcm reprogrammed & leaking pvc tube replaced 1/04. fuel pump again replaced. in 8/04, our 24 year old son took ownership of this problematic car. we are uncertain as to whether vehicle malfunction caused a 35 mph collision with a fire hydrant. an immediate engine explosion and fuel fed fire trapped my son and his passenger. described by police as a relatively minor crash which would not be expected to claim lives, the subsequent unexplained engine fire claimed two young lives. a malfunctioning driver's airbag was also detected. this incident was originally reported to nhtsa by my husband (#10104088). i am supplying these additional facts for your clarification. please correct your posting of 0 injuries as there were 2 fatalities. please take effective action to save lives, as these trouble plagued vehicles seem to become more lethal as they age. confirmation of receipt of this information is requested. *nm *sc *jb | |||
| 11/18/2004 | 99000 | 1 | |
| Consumer's vehicle was involved in a frontal collision at 35 mph. upon impact, air bags deployed but the substance in the air bag burnt through the driver's jacket sleeve and caused first and second degree burns to the arms. the jacket was made of 78% polyester and 27%rams. *ak | |||
| 03/18/2004 | 57000 | 1 | |
| While driving air bag light illuminated and stayed lit the remainder of the time that vehicle was being operated. dealership was notified, but did not resolve the problem. *ak | |||
| 04/22/2004 | 4600 | 1 | 03/25/2003 |
| During a auto collision the airbags in my 2000 ford focus se did not deploy. i hit a divider with my front end and my airbags did not work. *ak | |||
| 03/26/2004 | 76441 | 1 | 11/17/1999 |
| Vehicle: 2000 ford focus, while driving down a residential road at approximately 20 mph, both front airbags deployed, causing damage to the dashboard and the windshield. i was injured, minor burns and a sprained wrist. the manufacturer claims that there is nothing they can do, that there is no problem with the airbags of the ford focus. the warranty on the car has run out, and the insurance also won't cover this.*ak | |||
| 01/26/2004 | 103735 | 1 | |
| While driving at 65 mph driver lost control of the vehicle, resulting in a head on collision with a wall. upon impact, both frontal air bags did not deploy. the driver sustained minor injuries. *ak *sc *jb | |||
| 1 | |||
| The consumer was involved in a head on collision at 45 mph, however the vehicles frontal air bag did not deploy. *nm | |||
| 12/19/2003 | 61000 | 1 | 10/01/2000 |
| While driving at 5 mph the vehicle was involved in a head on collision. the dual air bags deployed. as a result of air bag deployment the driver sustained second degree burns on the left arm. *ak (in re: driver's side air bag) the driver accidentally applied the gas pedal instead of the brakes and crashed into a store. there was a hesitation then the airbags deployed like an explosion. the airbags released an unknown chemical. *sc | |||
| 10/12/2003 | 1 | 09/02/2003 | |
| I skidded into the car in front of me with minimal force. there was no damage to the car i hit. there was minimal damage to my car, (small scratch on the front bumper and a headlight needed to be realigned) except both of the front air bags deployed and the front passenger seatbelt locked (there was no one in the passenger seat).. *ak | |||
| 12/12/2003 | 103670 | 1 | 12/22/1999 |
| When my airbag on my 2000 ford focus deployed, it burnt my hand. had i not been wearing gloves, it would have been much more severe.*ak | |||
| 30000 | 1 | ||
| Air bags deployed with so much force during a crash that they broke the windshield. *ak | |||
| 10/15/2003 | 1 | 10/27/1999 | |
| The consumer was driving when she saw a deer coming down a hill and stopped as the deer crossed. then a large truck passed the consumer in a 40 mile zone and a new deer hit the left side of the vehicle. the airbags did not deploy. *ak *sc the consumer suffered minor injuries. *jb | |||
| 10/28/2000 | 1 | ||
| Report written about 2000 ford focus.*mr there was a three car accident. the air bags deployed, however the consumer did not remember being involved in a collision, the consumer stated the vehicle was at a stop. *ts it was noted that the air bag system did have a previous problem where several contact pins in the electrical connector in the steering column were replaced. *jb | |||
| 06/24/2003 | 1 | 04/26/2000 | |
| Front air bags did not deploy. i was rear-ended and pushed into a toyota landcruiser and my car has 4,000 worth of damage to the front and rear bumpers.*ak | |||
| 05/12/2003 | 1 | ||
| Consumer states that while driving at 40 mph vehicle was in a collision. consumer states that both of the front air bags did not deploy.*ak | |||
| 05/30/2003 | 0 | 03/09/2000 | |
| While driving down the road, suddenly, there was a loud boom, followed by the airbags deploying & the wind shield shattering. i stopped the car, placed it in park, turned off the engine & yelled at my children to jump out of the car. a gentleman, driving behind me stopped, looked at the car & called 911. he then proceeded to start the car back up & drive it to the side of the road. after the police came, checked the road & filled out the report, i then turned the car around & drove it back to my girlfriend's house & parked it. the next day, i drove it to my aunt's house & parked it in her driveway until monday when it was towed to the dealership ( where it is still located ) there was no car in front of me when this incident happened, & there is no damage to the body of the car. *nlm | |||
| 05/21/2003 | 1 | ||
| When the driver applied the brakes the drivers side air bag deployed. *nlm, returned usps, 2nd attempt made 06/14/07 failed. *lj | |||
| 04/24/2003 | 1 | ||
| The passenger air bag deployed without impact. *jb | |||
| 05/01/2002 | 63147 | 1 | |
| While driving on highway lost control and vehicle hit highway divider on left side. then skidded to left side of highway and hit a guardrail and went into a tree. upon impact, frontal air bags did not deploy.*ak | |||
| 03/13/2003 | 1 | ||
| The front air bags deployed without impact. *jb | |||
| 01/28/2003 | 1 | ||
| The consumer rear-ended another vehicle traveling 12 mph. the collision was very minor. however the driver and passenger air bags deployed which caused over $4000 in damage to the vehicle. *jb | |||
| 03/12/2003 | 1 | ||
| Consumer loss control of the vehicle, hit a pole, and the air bags failed to deploy.*jb | |||
| 1 | |||
| The vehicle hit some trees, and none of the air bags deployed.*jb | |||
| 07/20/2000 | 0 | ||
| I got an an accident with my 2000 ford focus, and the air bag severely burned my wrists. | |||
| Consumer called complaining about having problems with the air bags on the vehicle. also stated that while driving the car at 15mph hit the vehicle on front of him and his air bags deployed causing phisical damage to the consumer. dealer was contacted and stated that there was nothing that they could. | |||
| 07/06/2002 | |||
| Consumer states that the air bag deployed when the vehicle tap another car from behind at less than 5mph. causing injures. | |||
| 1 | |||
| Was traveling 15 mph and had hit a patch of black ice. the vehicle skid and hit a telephone pole. upon hitting the telephone pole, the front air bags failed to deploy. the passenger had emergency room treatment. mr scc *nlm | |||
| 07/19/2002 | |||
| Consumer states while traveling at 10 mph consumer hit a curve, and both passenger and drivers side airbags deployed. please provide any further information. *mr | |||
| 09/03/2002 | 1 | 05/01/2002 | |
| In frontal collision the air bags did deploy on impact, but liquid from air bags burned driver so badly that driver was hospitalized.*ak *jg | |||
| 08/06/2002 | |||
| While driving in a frontal impact air bag deployed and liquid that came out burned driver.*ak | |||
| 12/15/2001 | |||
| While driving air bags deployment causes injuries.*ak | |||
| 08/02/2002 | |||
| While driving at 30 mph consumer's vehicle rear ended another vehicle head on, but none of the air bags deployed. contacted dealer. *ak | |||
| 08/09/2002 | |||
| Vehicle involved in minor impact of front which didn't cause any damage to either vehicle. both dual air bags deployed, shattering windshield and spewing glass over entire vehicle. please describe details. *ak | |||
| 07/01/2002 | 1 | 08/01/2000 | |
| Previous crashed with $7,000 exterior front and rear damage - air bags did not deploy - the airbags deployed on a roll into another vechicle causing no vehicle damage other than that created by the deployed airbags - ie front windshield was shattered and driver sustained burn on left forearm.*ak | |||
| 04/08/2002 | 1 | ||
| While traveling on highway frontal air bag deployed during a collison, in which the airbag burned consumer's arm.*ak *jb | |||
| 05/21/2002 | |||
| After getting hit from behind by another vehicle air bags deployed while consumer was pulling off the road, causing some minor damage to vehicle. contacted dealer ,and the dealer was not willing to do anything.*ak | |||
| 06/17/2002 | 04/01/2002 | ||
| Ran over curb airbag deployed burning drivers arm, breaking windshield, cracking dash to the point of needing to be replaced which was noted by repair shop to be unusual.*ak | |||
| 06/05/2002 | |||
| When driving at 5mph consumer bumped a curve, and driver's airbagd eployed, shattering front windshield. cause unknown. dealer notified. *ak | |||
| While driving 65mph vehicle was involved in a head collision. upon impact, air bags did not deploy, causing injuries to driver and passenger. *ak | |||
| Upon accelerating from a stop both air bags deployed with no impact, and cause still unknown.*ak | |||
| 06/04/2002 | 1 | ||
| Vehicle was involved in a frontal collsion of 1-5 mph and both air bags deployed, causing front windshield damages on passenger's side. driver sustained 2nd degree burns on right forearm and some on his right hand. dealer and manufacturer were not notified at this time. .*ak.*nlm | |||
| 04/01/2002 | 1 | ||
| Consumer states while driving at 40 mph, the left front tire hit a pot hole. the right side air bag deployed. contacted dealer and informed not going to do anything about the problem.*jb | |||
| 10/10/2001 | 1 | 11/01/2000 | |
| During a minor vehicle crash, airbags deployed and shattered windshield. *ak consumer received 2nd and 3rd degree burns due to air bag contact.*slc | |||
| 02/12/2002 | |||
| During a vehicle crash airbags did not deploy. *ak | |||
| 02/10/2002 | 1 | 12/16/2000 | |
| Consumer was involved in a mild collsion, the driver and passenger air bags deployed causing injury to the consumer, consumer stated the air bags should not have deployed with such little force during accident.*jb | |||
| 12/01/2001 | 1 | ||
| Pe 02 020: air bag burn injuries/vehicle fire: vehicle was involved in a crash, in which both air bags deployed. driver's air bag caused a fire on driver's shirt and second degree burns on left arm. dealer notified. *ak *yd | |||
| While being hit from back at 5-10mph air bag deployed. *ak | |||
| 09/07/2001 | |||
| While driving at 25-35 mph in the rain consumer lost control and vehicle ran into a guardrail, hitting right front side of vehicle. upon impact, none of the air bags deployed. contacted dealer. *ak | |||
| 12/01/2001 | 1 | 08/09/2000 | |
| Consumer rear ended another vehicle at 35 mph, neither airbag deployed. no injuries, damage to vehicle was $4100. according to the dealer, the air bags did not deploy because the bumper was not compressed as it went under the rear bumper of the other vehicle. *jg *ak | |||
| 12/29/2001 | 1 | 02/12/2001 | |
| Vehicle was involved in a driver's side/off center frontal collision. driver and passenger received severe injuries from air bag deployment. *akpassenger suffered massive facial abrasions and severe trauma to her left eye as a result of this accident. driver suffered severe burns to the hands, air bag speed caused a deviated septum and permanent eye damage. *jg | |||
| 03/22/2002 | 1 | 07/30/2001 | |
| Vehicle has been given consumer trouble since purchasing it. 2nd day after purchase vehicle was in dealer's shop for 2 weeks. when putting on brakes vehicle shakes. also, driver cannot see to make turns because truck is very high.*ak while driving, the consumer and his daughter were hurt due to brakes and wipers failed in the rain. the rear window is very high and the driver was unable to see vehicles from behind. brakes failed more than three times, however the dealer refused to fix it after the first repair there were 2 injuries, consumer also states the airbags failed. *yh | |||
| Vehicle was in bumper to bumper traffic and rear ended another vehicle at 10mph, and both airbags deployed and shattered the windshield. dealer has not seen vehicle. *ak | |||
| 12/19/2001 | 1 | 09/01/2001 | |
| Why did i suffer 1st and 2nd degree powder burns to the left hand from the focus steering wheel airbag? i know of another party who suffered same to left hand and forearm from a ford focus steering wheel bag. is there something wrong with the ford focus design or hand burns common in any steering wheel bag discharge? any insight would be greatly appreciated.*ak | |||
| 10/01/2001 | 1 | 06/01/2000 | |
| Airbags deployed while driving over a dirt road at 5-10mph, causing the windshield and plastic headliner to break. vehicle has been repaired by dealer, there were two injuries. *jg *ak | |||
| 11/09/2001 | 1 | 04/01/2000 | |
| Consumer was traveling 30mph on a side street and a truck veered into consumer's vehicle direction. applied his brakes, and crashed into other vehicle. upon impact, dual airbags didn't deploy. dealership was aware of problem. *ak ford motor company stated that they were not able to verify any manufactuer's defects. *tt | |||
| 10/16/2001 | 0 | ||
| While driving at 5 mph consumer rear ended another driver, and air bags did not deploy, injuring consumer. please provide any furher information.*ak | |||
| 10/05/2001 | |||
| While travelng 35-40mph consumer hit a deer, but front passenger's and driver's airbags failed to deploy. dealer has been contacted. please provide further details. *ak | |||
| 10/01/2001 | |||
| Vehicle involved in a frontal right side bumper accident. hit rear bumper of another vehicle at approximately 10 mph or less. upon impact, both air bags deployed, and driver sustained 3rd degree burns on right hand; dealer/ manufacturer were notified. feel free to provide any further information.*ak | |||
| 06/16/2001 | |||
| While traveling at about 5-10 mph consumer ran into another vehicle in front of him head-on. upon impact, air bags did deploy, and consumer sustained some head injury after hitting steering wheel.*ak | |||
| 09/05/2001 | |||
| While driving 25 to 30 mph and making a left hand turn turn was to wide, and right side hit curve, and left side of hit a tree. upon impact, none of the airbags deployed.*ak | |||
| 08/29/2001 | 10/01/1999 | ||
| Both driver and passenger airbags deployed while car was stopped - the car in front was bumped but i'm sure it was after the airbags went off. while there is a possibility that i bumped them first i barely bumped them - i never let my clutch out or gave the car gas - neither car showed any damage, other than ours which shows only airbag damage. the police were called - the officer noted that there was no damage other than the airbags. our question is why did they go off? other then being scared and stunned for a few moments, my left arm suffered, bruises and burns from the airbag. the car has been at a dealership in nj for almost 2 weeks - they state it cannot be touched until the legal dept of ford contacts us . *ak | |||
| 07/11/2001 | 2 | 09/01/1999 | |
| Ford focus 2000. facts about this accident include that the impact was head on with the damage to left front of the vehicle. the passenger , jacob, was belted , but the seat belt failed to restrain him. the air bag did not open until he hit the wind shield of the vehicle. when the air bags opened the steering wheel caught fire and burned..combustion was subsequent to the air bag opening and there was a great deal of smoke that the driver inhaled before the passenger in the rear seat , michael williams, got out of the car and put the fire out. she was trapped in the car by the seat belt , it would not release but it failed to restrain her and she hit the windshield ..not nearly as bad as jacob, but it is broken. the steering wheel was burned. michael saw some sort of sparks that he thought was from the seat belt.*ak | |||
| 07/11/2001 | 09/01/1999 | ||
| Ford focus 2000. facts about this accident include that the impact was head on with the damage to left front of the vehicle. the passenger , jacob, was belted , but the seat belt failed to restrain him. the air bag did not open until he hit the wind shield of the vehicle. when the air bags opened the steering wheel caught fire and burned..combustion was subsequent to the air bag opening and there was a great deal of smoke that the driver inhaled before the passenger in the rear seat , michael williams, got out of the car and put the fire out. she was trapped in the car by the seat belt , it would not release but it failed to restrain her and she hit the windshield ..not nearly as bad as jacob, but it is broken. the steering wheel was burned. michael saw some sort of sparks that he thought was from the seat belt. | |||
| 08/11/2001 | |||
| While consumer was traveling down the road air bags unexpectedly deployed, no one was injured. contacted dealer ,and dealer was not willing to do anything.*ak | |||
| 08/03/2001 | |||
| While driving at approximately 5 mph both frontal air bags deployed unexpectedly. windshield was shattered when this occurred, and passenger lost all hearing for approximately 30 to 45 seconds. please provide any additional information/attachments/photographs. *ak | |||
| 07/08/2001 | |||
| Vehicle was involved in a rear end collision at approximately 30 mph. upon impact, both air bags did not deploy. manufacturer was notified. feel free to provide any further details on this matter.*ak | |||
| 06/26/2001 | 2 | 01/01/2001 | |
| While traveling 10mph in bumper to bumper traffic consumer had a front end collision, causing airbags to deploy and break windshield on passenger's side. manufacturer and dealer have been contatced to buy back vehicle, but no decision has been made at this time.*ak consumer sustained first and second degree burns to right arm because of air bags. *slc | |||
| 06/26/2001 | 2 | 01/01/2001 | |
| While traveling 10 mph in traffic consumer had a front end collision that caused driver's and passenger's airbags to deploy. passenger side of windshield was broken from force of airbag. consumer received 2nd degree burns from air bag deployment. manufacturer has been contacted for purchasing vehicle back. no result has been decided at this time.*ak | |||
| 06/03/2001 | 1 | 11/01/2000 | |
| While traveling at less than 1 mph, lightly struck the rear of the car in front of me. air bags deployed. *ak | |||
| 1 | 05/15/2000 | ||
| While in a light accident/ no damage to consumer's vehicle and other vehicle frontal air bags did not deploy. dealer and manufacturer have been contacted.*ak consumer states air bags did deploy.*jb | |||
| Consumer was driving 5-7 mph slid on we payement while abs was activating, and slighty hit vehicle in front. dual air bags deployed, causings 2nd to 3rd degree burns on top of hand. passenger hit windshield and dashboard. please provide fuerther information. *ak | |||
| 03/26/2001 | 0 | ||
| While driving about 30 mph and rear ended another vehicle that stopped in front and air bags deployed. consumer complained before incident to ford about an open spot on steering wheel where consumer felt fire was coming from, that spot was where air bags deployed. *ak | |||
| 02/13/2001 | 1 | 10/18/2001 | |
| Consumer was involved in a head-on collision while traveling at approximately 15 to 20 mph. upon impact, airbags failed to deploy. *ak consumer states the engine pushed into the firewalls and airbags should have deployed, ford is stating this is not their problem, one person was injured in accident. *slc | |||
| 02/28/2001 | 1 | ||
| While vehicle was parked outside of a restaurant consumer came out and found out that air bags had deployed. did not know what could had caused air bag to deployment without a crash to hit vehicle.*ak | |||
| 10/20/2000 | 1 | 03/01/2000 | |
| While trying to make a left turn about 2 mph drove over curve and air bags deployed without a prior warning. *ak the consumer was blinded by the sun and the right front tire nicked the curve causing the air bag to deploy. *yh | |||
| 03/01/2001 | |||
| Vehicle was entering a parking space in a parking garage when it, without prior warning, jumped out of gear and ran into a wall. both airbags did not deploy, and there was frontal damage. *ak | |||
| 1 | 05/01/2000 | ||
| Vehicle hit a curb, air bags deployed, broke out windshield, air bag chemicals caused owner pass out and burned arm. *cj | |||
| 01/01/2001 | 1 | ||
| Consumer had a front end collision at about 35 mph, air bags did not deploy, contacted dealer who stated that air bags should have deployed. *ak *slc | |||
| 09/01/2000 | 0 | ||
| Consumer was traveling about 40mph on highway and there was smoke coming from airbags. also, seatbelt didn't work. *ak | |||
| 01/27/2001 | 1 | 11/01/1999 | |
| While traveling at 45 a truck pulled in front of consumer's vehicle, and consumer hit the truck. upon impact, none of airbags deployed.*ak the wire harness, motor mount, front and rear wheel bearings had failed and were replaced. *yh | |||
| 12/24/2000 | 1 | 08/21/2000 | |
| While driving 50 mph fell asleep, hit a guardrail and slid 5 miles, and then rear ended another vehicle which kept going. crashed , and passenger's side was mashed in 3-4 inches. no injuries except bruises. upon impact, neither air bag deployed. *ak | |||
| 1 | |||
| Front air bag did deploy when another vehicle coasted back and bumped front bumper of consumer's vehicle. their was no physical damage to vehicle. dealer has been contacted. *ak *slc | |||
| 12/22/2000 | |||
| Vehicle was stopped in traffic, and was rearended by another vehicle at about 40-50mph. both airbags deployed. however, driver's airbag spilled chemicals on driver's hand and up to elbow. driver received chemical burns. *ak | |||
| 12/04/2000 | |||
| While driving on highway 65-75mph consumer had a collision. fuel shut off valve did not go off, and air bag did not deploy. received recall after collision. please provide vin and additional information. *ak | |||
| 08/03/2000 | |||
| Consumer rented car from budget rent-a-car. while driving driver's air bag deployed. *ak | |||
| 11/25/2000 | 1 | 08/26/2000 | |
| A truck turned in front of consumer who hit the truck in the right front tire area, the seatbelt strap failed, it extended instead of holding consumer in place, the locking mechanism also pulled out from the catch, the airbags did not deploy until after the consumer's chin hit the steering wheel, consumer was injured in accident, vehicle has $6000 worth of damage. *slc | |||
| 10/28/2000 | 1 | 06/30/2000 | |
| Consumer was traveling on highway approaching a stop light, went to apply brakes, and airbags went off and exploded, causing windshield to explode. . there were no injuries. airbag light came on two days after we purchased the vehicle. vehicle was serviced on july 7th, 2000. *ak | |||
| 11/04/2000 | 1 | 06/01/2000 | |
| All i was wondering is i don't know why my air bags didn't go off. *ak | |||
| While driving at 55 mph,this vehicle struck another vehicle, and was hit from behind by a different vehicle. upon impact, driver's and passenger's air bags did not deploy. dealer has not been contacted.*ak | |||
| 11/04/2000 | |||
| When trying to aviod a crash with another vehicle, vehicle crashed into a fence post head-on, and there was no deployment of frontal air bags. front end of vehicle was smashed back to radiator. please provide any further information.*ak | |||
| 10/24/2000 | 1 | ||
| Vehicle was involved in a frontal collision at 10 mph, and airbags did deploy.*ak according to ford representative, airbags are designed to deploy at greater than 14 mph. *yh | |||
| 04/01/2000 | 0 | ||
| Airbag light stayed on. took vehicle to dealer and they said module had not come in, and that they would contact consumer. while driving at 35 mph, consumer hit a tree head-on, and airbags didn't deploy. consumer's module still has not come in. *ak | |||
| 09/21/2000 | |||
| Consumer was driving at 4-5 mph coming from a dead stop to make a turn , turned a little wider and hit curb, leaving a mark size of quarter on tire. dual air bags deployed, causing loss of vehicle control. steering locked up, vehicle went over the curb. tire did not blow, and there was very little damage. front windshield completely shattered due to airbags deploying. dealer made a statement that there was airbag sensor in the wheel. *ak | |||
| 07/29/2000 | 1 | 07/07/2000 | |
| While turning at a corner about 15 mph another vehicle came out of a lot, stricking consumer's vehicle on the right front. upon impact, both air bags deployed violently and burned consumer hand. consumer was taking to hospital. *ak | |||
| 07/07/2000 | 1 | 03/30/2000 | |
| While driving at about 20 mph consumer rear ended another vehicle, and both airbags deployed. however, consumer felt like airbags went off at a very low speed. passenger's side airbag shattered front windshield, and there was glass everywhere. consumer felt that if on highway and window busted, glass could easily get into consumer's eye. *ak | |||
| While traveling air bag indicator light would flash intermittently. dealer replaced sterring wheel. please provide further information. *ak | |||
| 05/04/2000 | 1 | 02/01/2000 | |
| Traveling 5-10mph when air bags went off before i hit other car. caused 2nd and 3rd degree burnes to both people with no damage to out side of car. *ak | |||
| 05/04/2000 | |||
| Consumer was in an accident with another vehicle. while traveling about 55mph another vehicle slammed into consumer's vehicle, and it skidded into a lamp pole. upon impact, divers/passenger's air bags failed to deploy. there were injuries. *ak | |||
| 04/26/2000 | |||
| Consumer was traveling about 5 mph inside of a parking lot and hit a bump, airbags went off and busted the windshield. consumer sustained facial burns. *ak | |||
| 10/01/1999 | |||
| I was in an accident in which i was travelling a low rate of speed (less than 10mph) and both air bags deployed. i received 2nd degree burns on my hand. there was only scratches on my front bumper, so i am concerned about why the air bags deployed. *ak | |||
| 02/16/2000 | 0 | ||
| While driving at 40 mph hit a bump in the street, driver's side and passenger's side airbags came out and broke the window. *ak | |||
| 01/31/2000 | 01/01/2000 | ||
| Low speed mva, 5-10 mph, no rear damage to veh. ford rearended, air bags should not have deployed. *ak | |||
| While traveling 15 mph, as a result of an accident, the air bag deployed without indication. please provide further informaton. *ak | |||
| 11/24/1999 | |||
| While driving aproximately 25 mph had a frontal impact with another vehicle,and driver's/passenger's airbags did not deploy, which did not protect the occupants in this crash. please provide further information. *ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 12/30/2005 | 12 | ||
| Problems with car stalling, overheating, and the oil dip stick dislodging, car doors do not open properly from the inside or outside, possessing airbag was ejected. *jb | |||
| 12/19/2005 | 89766 | 2 | 11/25/2003 |
| Dt: contact stated air bag warning light constantly illuminated. this happened twice on december 19, 2005. the vehicle was taken to a mechanic, whom could not find the source of the problem. there were no other symptoms of any problems with the vehicle.*ak | |||
| 09/09/2005 | 83451 | 3 | 08/18/2005 |
| Within two weeks of purchasing the 2000 ford focus the air bag sensor broke, the brakes began to squeal and less than a month later the ignition locked. the car cannot be started or moved due to the locked ignition. nothing was done about the brakes. the airbag light was replaced at a cost to me of $280.27. the ignition has not been repaired or addressed by the dealer. *nm | |||
| 12/15/2004 | 1 | ||
| The latest in a long line of problems with my 2000 ford focus wagon occurred today. the airbag warning light came on yesterday and stayed on. i took it to my mechanic today who informed me that the restraint system is malfunctioning and my airbags may not work as a result. the cost of repair will be $640. i have had problems with the brakes, rotors, ignition switch, check engine light, etc. i have never experienced so many problems with a car before. the ford focus is a lemon and is unsafe. *ak | |||
| 04/03/2004 | 1 | ||
| Car purchased in dec. 03 in april 04 the air bag light just came on and stays on will not go off. have to pay $77 just for a diagnostic test to find out what is wrong. car has not been in any kind of accident therefore, the light shouldn't be on.*ak | |||
| 02/10/2004 | 1 | 04/04/2003 | |
| Airbag warning light has been illumanited for a month. not under extended warranty will cost nearly $100.to just look at. other compliants to the nhtsb ignored.*ak | |||
| 12/10/2003 | 50500 | 1 | |
| Airbag warning light in 2000 ford focus se came on and stayed on. diagnostic indicated that restraint control module failed at just over 50,000 miles.*ak | |||
| 04/16/2003 | 1 | ||
| The air bag light illuminated on the dash board for the past 3 months, due to a faulty sensor. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/02/2005 | 114000 | 1 | 06/15/2001 |
| Dt: the contact stated the driver's side /curtain air bag deployed without warning. the vehicle was sitting still at the dealership. the dealer and manufacturer could not find the cause of the problem. *ak | |||
| 03/23/2005 | 60000 | 1 | |
| While driving at 15 mph both the front driver's side and passenger's side air bags inadvertently deployed, resulting in damage to wheel after hitting curb caused by air bag deployment. the windshield was also shattered. *ak | |||
| 04/01/2000 | |||
| Driver's side airbag caused chemical burns (minor). passenger side airbag shattered windshield before deploying towards passenger. pillow was covered with glass.*ak | |||
| 04/27/2002 | |||
| While driving at 30 mph vehicle in front came to a sudden stop without warning and consumer rear ended other driver. both passenger's side and driver's side airbags deployed. chemicals that came out of airbag sent passengers to hospital with serious burns to face. consumer was very concerned about this chemical. please provide any further information.*ak | |||
| While driving at 6mph in stop and go traffic vehicle rear ended another vehicle, and both driver's side and passenger's side airbags deployed and shattered windshield. dealer said it was normal.*ak | |||
| 03/04/2002 | 1 | 12/01/2000 | |
| We were involved in an automobile accident inwhich someone tried to cross infront of me to the other side of the road. upon impact each airbags deployed, the driver's side burst getting particles into my eye leaving my eye(lt) red,scratchy,and irritated*ak | |||
| 12/26/2001 | |||
| While driving 30mph hit a patch of ice vehicle slid into another vehicle, and airbags deployed in which driver's side caught on fire. contacted dealer. *ak | |||
| 08/14/2001 | |||
| Driver side air bag deployed and caused 2nd and 3rd degree burns to consumer's body. steering wheel cover melted consumer's thumb nail/ forearm, and hair on driver's arm. dealer had no response to what kind of substance or toxics used inside of air bag. please add vin# and mileage to form.*ak | |||
| Front driver's side air bag deployed, causing second degree burns to passenger's lower arms and wrist.*ak | |||