Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 12E007000 | RIDE CONTROL, LLC | E (Equipment) | 10006 | MFR | FORD MOTOR COMPANY | 02/24/2012 | 02/24/2012 | |||||||||
| Defect Summary | Ride control, llc (ride control) is recalling certain readymount assemblies, p/n 746641mt and 746646mt, with corresponding aftermarket customer part numbers: gabriel g56944 and gabriel g56945, and privately branded partsmaster with part numbers g68944 and g68945. the readymount assemblies were sold as aftermarket service equipment for use on certain 2000 through 2005 ford focus vehicles. these assemblies were assembled with a nut without the necessary washer. the absence of the washer can allow the readymount assembly to pull apart the top mount. | |||||||||||||||
| Consequence Summary | If the assembly separates during installation, it could result in injury to the installer. if the assembly separates while the vehicle is in motion, it could result in secondary damage to the vehicle and possibly result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Ride control will notify owners and will set up procedures to inspect, repair, and/or replace the affected parts without charge to the owner. the safety recall is expected to begin during march 2012. owners may contact ride control at 1-800-999-3903. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 14387 | 09/01/2000 | 618647 | Information on subwoofer inoperative. *jb | 04/18/2001 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| 18273 | 11/01/2004 | 10013416 | A/c condenastion leak. *eh | 04/18/2005 | |
| 02208 | 10/14/2002 | 10013060 | Climate control a/c service tech tips. *eh | 04/07/2005 | |
| 13355 | 10/01/1999 | 6092160 | Information regarding a/c peanut o-ring color. *tt | 11/27/2000 | |
| 0066 | 03/20/2000 | 612919 | Some vehicles may exhibit a panel/defrost door fluttering noise when the climate control system is in full cool, blower on high speed and 1 to 2 clicks above panel/floor mode. *mjs | 06/13/2000 | |
| 7249 | 10/01/1999 | 6090834 | Information on using peanut style a/c fittings. *tt | 03/30/2000 | |
| 99196 | 09/20/1999 | 6090087 | Information on identifying non-approved / alternate refrigerants which could cause safety, and performance concerns if installed in ford a/c systems. *tt | 03/08/2000 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 01B73 | 04/01/2001 | 619282 | Owner notification program informing onwers that ford and sony electronics have determined that under sustained maximum volume conditions, the subwoofer speaker in the sony audio system may become damaged, resulting in reduced audio system | 05/22/2001 | |
| 14512 | 12/01/2000 | 616845 | Some vehicles may exhibit radio inoperative / radio intermittent operation. *tt | 03/13/2001 | |
| 13319 | 10/01/1999 | 6092146 | Some vehicles may exhibit a radio that is intermittently inoperative. *tt | 11/27/2000 | |
| 13318 | 10/01/1999 | 6092143 | Some customers may report a concern of radio volume going up and down on its own while driving or flucftating by itself. *tt | 11/27/2000 | |
| 14183 | 06/01/2000 | 613884 | Some vechiles equipped with 4500n cassette radios may exhibit a condition where the radio comes back on after the ignition is turned off while playing cassettes. *tt | 09/20/2000 | |
| 14007 | 03/01/2000 | 612964 | Engineering is interested in customer concerns related to audio systems to accurately identify audio component or systems issues. *tt | 06/14/2000 | |
| 8408 | 03/01/2000 | 612844 | Engineering is interested in customer concerns related to audio systems to accurately identify audio component or systems issues. *tt | 06/13/2000 | |
| 7873 | 01/01/2000 | 7873 | 612403 | An intermittent increase in the radio volume during park to reverse neutral to drive, and abrupt drive to park shift lever movements. this can only happen on automatic transmission vehicles with the automatic volume control (avc) feature o | 06/08/2000 |
| 13552 | 11/01/1999 | 610929 | Some customers may report a concern of radio operating with ignition switch off, with or without a key in ignition. *tt | 05/18/2000 | |
| 7242 | 10/01/1999 | 6090823 | Some customer may report a concern with the radio volume going up and down on its own while driving or fluctuating by itself. *tt | 03/30/2000 | |
| 7243 | 10/01/1999 | 6090825 | Vehicles may exhibit a radio that is intermittently inoperative. *tt | 03/30/2000 | |
| 6928 | 09/01/1999 | 6090267 | Exhibiting a squeaking / rattle in the instrument panel, ppor radio fit in instrument panel or excessive compact disc (cd) skipping. *tt | 03/13/2000 | |
| 996840 | 08/01/1999 | 608783 | Subject pertaining to vehicles equipped with the 4500n (cassette) or 4600n (cd) radios exhibiting intermittent and / or inoperative speakers. *tt | 12/03/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 09/17/2010 | 76188 | ||
| Oem ignition / tumbler mechanism locked up... preventing me from starting vehicle. | |||
| 04/01/2010 | |||
| 2000 ford focus se wagon key gets stuck in the ignition switch and does not turn leaving the driver and/or passengers stranded. | |||
| 08/08/2009 | 175003 | 1 | |
| In my 2000 ford focus se wagon the key in my ignition refuses to allow me to remove the key and then re-insert the key to start the engine. i am able to put the key in the lock but not turn it. it has happen numerous times a couple of times during the winter after i had went to town to get supplies. it usually takes 1 to 2 hours to get it wiggled enough to let the key turn to the aux, and start positions. it seams that i will have to pay $400 to $500 to get it repaired or replaced. there were no events leading up to the first failure it simply refused to let me turn the ignition after i inserted the key into the ignition. this last time after 4 hours of working with it and having a locksmith come out and determine if it could be fixed he said it would need to be totally replaced. *tr | |||
| 07/10/2007 | 1 | ||
| When air conditioner is running can not put car in park or the car stalls...this starting happening after a hose of some type was replaced at the back of the engine. *tr | |||
| 07/04/2004 | 02/06/2002 | ||
| Hesitation with acceleration, stalling. | |||
| 10/15/2003 | 4700 | ||
| On october 10th 2003 i was driving in the ford focus 2000 wagon from new york city to cleveland, oh, about 500 miles. it drove well for about 300 miles, but started to choke and sputter on hills, like it was about to stall. i was hoping i would make it to cleveland for repairs, but it stalled out on me going 65 miles an hour 60 miles outside of cleveland. i was able to restart, and limped into the nearest town and found a ford dealer in ashtabula oh. he said it was the fuel filter and repaired it. it drove fine for the rest of journey into cleveland. but i then headed to new york city a few days later, and again after 200 miles, it started sputtering on hills. then outside of binghamton, ny it stalled again. i again restarted, and terrified of a fatal accident, i called for road side assistance from verizon wireless. they got a tow truck to get me to a garage, but they were closed. the next morning, i waited for them to diagnose the problem and repair the car, but they were unable to replicate the stalling problem. i drove the rest of the way into new york city terrified, and almost stalled out at the foot fo the george washington bridge. it was after 5:00 pm so the dealership was closed that i bought the car from. so i am planning to have them look at it. but they said that unless they can see the problem, they can't fix it. i also called ford and they said they never heard of this problem. which i later found out is a major problem with this car, and there is an active investigation underway at nhtsa. i am hoping to get by under the lemon law in ny, but fear that the dealership will claim there are no problems with my car. thank you for listening to my complaint. | |||
| 12/15/2002 | 0 | ||
| My 2000 ford focus has had problems starting 2 months after i purchased it. it's been in 6 times for excessive brake noise and or squealing. the door hinges were squeeking and had to be replaced due to misalignment..it took 5 times to determine this. weather strip molding has been replaced due to falling apart around the headlights. the cd player/stereo was replaced with a new factory model when cd player would not work properly. the "new" model was replaced yet again due to coding seen and no numbers in the window digital area. the fuel pump was replaced after stalling more than 50 miles from home...still does not run up to performance. fuel area reworked again. would not start due to battery cable. ford needs to discontinue this model until they can fix the problems it has with it. they also need to get all focus models off the road, they are safety hazzards. | |||
| 12/15/2002 | 0 | ||
| My radio has failed for the second time and is no longer under warranty. it was already replaced once as it went on or stayed off despite what i did. the fuel gauge sending unit also malfunctions from time to time. because i have been unable to drive it into the dealership at the time it malfunctions they have been unable or unwilling to remedy this situation. this has been ongoing since the day i bought the vehicle. count me in as another person who will never again risky buying an american car and certainly not a ford. | |||
| 10/21/2003 | 1 | 06/30/2001 | |
| I have had this focus for about 2 years. when i purchased it, i was not told of any of the possible mechanical problems that may be associated with the model. since then, i have had 4 recalls repaired. recently, the door handle on the driver's side door was getting stuck. now, the factory installed security system will not work. i cannot lock the driver's side door at all and i must lock the other 3 doors manually. my key chain door locker does not work at all. the inside button for unlocking the trunk will not work either. the front console is too big for the car and coffee cups will not fit into it. i also seem to have trouble seeing behind me when trying to look to the left from the driver's side due to the placement of the headrest. *la | |||
| 18057 | 1 | 12/01/2001 | |
| The front and rear brakes, the fuel pump, fuel injector, heater chamber, half shaft bearing, third brake light and speedometer cluster were all replaced. *ak *jb | |||
| 08/25/2001 | 7 | 08/01/2002 | |
| There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. driver states more than twice brake pedal was applied, and pedal went to the floor. ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, rpm runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.*jb | |||
| EQUIPMENT - ELECTRICAL | |||
| 08/15/2003 | 68000 | ||
| Started experiencing problems with the vehicle after purchase. suddenly in august, all power systems/computer type items began to fail -- power locks, trunk release. then, car began (and still does) to sputter and shake when stopped/idle until it would shutdown. also, the radio/cd player would shut off. checked for tsbs for the vehicle model & year and found at least 15. when i took the car to the dealer (world ford sandy springs) we were told that they are technical service bulletins and that we would have to pay to have the car repaired. only official ford recall notices, not even ntsa recall notices, would be honored. on top of this, we would be expected to pay $90 per complaint batch (the tsb list was batched in to 3 main areas)for diagnostic purposes and if any of the complaints were related to a recall, the $90 would be refunded as applicable. i expressed that if ford issued a tsb and the ntsa issued a recall notice, then i should not have to pay to have the car worked on. | |||
| 03/15/2003 | 62000 | ||
| I now have a problem with the transmission. the mechanic thinks it is a filter or switch that keeps the oil level in the transmission when turning right. my car shuts off when i make right turns. i have spent way too much money and still owe on this car..frankly i would like to turn it in! has lot of repair needs too much money. i had all of the recall work done also | |||
| 07/15/2003 | 40986 | ||
| While coming home from a house warming in tucson, az on 06/21/03 me, my 2 nieces,and my daughter were on the fast lane of the freeway coming out of tucson when the engine started losing power, the car started slowing down to about 25 mph we had to cross 3 lanes to get off the freeway with other cars coming at 65 to 70 mph we almost got hit on the last lane before exiting the freeway. the car then sputtered the rest of the way off the freeway. after sitting for a while we were able to start it again. and continue home but we used frontage rd all the way. i am afraid to take it on the freeway anymore. sometimes it does want to start at all. the door on passanger side also doesn't unlock with power button. service engine light comes on with battery light and oil light. i feel someone will eventually be seriouly injured unless they find out what is wrong here. | |||
| 10/15/2000 | 820 | ||
| Extreme amount of problems and recalls, vehicle has low mileage. in addition to listed problems, severe rear tire cupping at 7000 miles, may be attributed to loose rear wheel bearing. power steering pressure hose leaking, a/c still not fixed correctly cold lasted for about a month drivers door lock wont lock interm. rear trunk latch wont release from inside car. fuel gauge erratic, caused driver to run out of gas on a bridge. maf sensor failure, caused driver to be limited to 15 mph on freeway till next exit. vheicles radio stuck on with key removed causing battery drain---happened twice and was fixed. vehicle is a lease due back for return in august. cant wait to be rid of this headache but feel sorry for whoever buys it... i would still like ford motor co to reimburse me for the lease payments made for the amount of downtime and time vehicle spent at the dealership to fix some of these problems......thankyou | |||
| 04/15/2003 | 0 | ||
| We have had problems with engine stall for no reason. when we are at 1/4 of a tank or at 1/2 a tank the engine will sputter or stall for no reason. | |||
| 10/15/2002 | 35000 | ||
| Car is only 2yrs,8mo. have currently expended over $4000.00 on repairs. problem with seals allowing fumes in car from other vehicles running beside mine. the noise and wind shear level is very unsatisfactory. squeal noise and thumping feeling from pressing on brake pedal. hesitation on accelerating into traffic flow. poor quality on parts and workmanship from manufacturer | |||
| 03/15/2003 | 10000 | ||
| The brakes have been looked at three time because of noise and it's been serviced several times. it's in service right now and has been there for two weeks. i don't know if they are working on it or if they are repairing other things or what. i haven't had heat throughout the coldest part of the winter. the seat belts don't work and the paint is peeling. the car has locked up not letting me start the engine twice, then just out of the blue it decided to start. i tried to turn in and the car dealer at ford said he wouldn't touch it, didn't want it. we bought it aug. 9 2000-ford credit, simple interest 6.5 --first payment september $456.99 a month they say we owe too much to trade in ???this made no since. now i know what's been going on. my husband has been out to sea usnavy for almost a year and i'm scared to drive it i'm a nervous wreck about this car and i don't know what to do. there has been is so many recalls on this car i don't know if they have fixed them or not | |||
| 01/15/2003 | 0 | ||
| Bad brakes, leaking transmission x 2 repairs, numerous electrical probs, one "accident", damage repaired at ford expense, bad tire, noise from front rt side, "surge" prob, car seemed to "stick" in a gear. i don't have my file with me but i know there is more. | |||
| 12/15/2002 | 71573 | ||
| The main concern i have is that i have had this car in 4 times now for rear wheel bearings. my other issue is that when the actuator in the rear drivers door went out that all the locks and windows freeze up in the locked position it that is where they were at when it dies. not the key, manually or remote will wor. this to me is a saftey issue, you could potentially be locked into your vehicle with no way out. | |||
| 12/15/2002 | 0 | ||
| Current malfunction is hesitation and engine stall and brake failure. my car is almost 2 years old and within that time period i have experienced the following malfunctions: windshield wiper, air condition, electric window, brakes, struts, rusted rotor, ignition switch, electrical shorts(flashing dash), engine hesitation/stall, blown fuses where car would not start. | |||
| 03/15/2000 | 0 | ||
| I bought the car in june of 2000 since this time the car has had a number of recalls on the car. i feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. also ford knew that the focus was prone to this happening. | |||
| 03/19/2003 | 5 | ||
| The vehicle stalled intermittently, the dealer diagnosed the problem as a defective module, which caused electrical problems. *jb the odometer/speedometer had shutdown, the trunk opened, the keyless entry is inoperative and sometime the passenger(s) get stuck in the vehicle due to the faulty locks. scc | |||
| 10/01/2000 | |||
| Plastic ash tray burned hole thru bottom hot ashes drop behind dash. | |||
| 12/01/2000 | 5 | 08/01/2000 | |
| Cigarette lighter would pop completely out of socket onto front seat/floor or onto rear seat. vehicle been to dealer on five occasions and problem still occurring. *ak *tt | |||
| 08/25/2001 | 7 | 08/01/2002 | |
| There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. driver states more than twice brake pedal was applied, and pedal went to the floor. ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, rpm runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.*jb | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 12/08/2004 | 1 | ||
| Fatality vehicle fire, dec. 8 2004. my husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, livonia mi for: ignition, steering column, wheel bearing, brake, rear window control, seat belt &trunk latches, overhead light and engine light. the vacuum line & fuel pump & valve assembly were replaced 2/03, followed by stalling. in 6/03, a/c compressor & manifold line replaced. fuel line & pump failure in 8/03, resulted in gasoline spill on residential street minutes after parking. bogging followed repairs, pcm reprogrammed & leaking pvc tube replaced 1/04. fuel pump again replaced. in 8/04, our 24 year old son took ownership of this problematic car. we are uncertain as to whether vehicle malfunction caused a 35 mph collision with a fire hydrant. an immediate engine explosion and fuel fed fire trapped my son and his passenger. described by police as a relatively minor crash which would not be expected to claim lives, the subsequent unexplained engine fire claimed two young lives. a malfunctioning driver's airbag was also detected. this incident was originally reported to nhtsa by my husband (#10104088). i am supplying these additional facts for your clarification. please correct your posting of 0 injuries as there were 2 fatalities. please take effective action to save lives, as these trouble plagued vehicles seem to become more lethal as they age. confirmation of receipt of this information is requested. *nm *sc *jb | |||
| 03/13/2003 | 1 | 03/01/2000 | |
| Nar 04/07/2003 mr. while driving, the rear tire disconnected from the vehicle due to a failed wheel bearing.. the air condition repeatedly leaked water in the vehicle. the brakes were worn which required new rotors. *jb | |||
| 02/01/2004 | 15000 | 5 | |
| While driving the dash light began to flicker then the vehicle shut down suddenly while in gear. *nm campaign id number : 00v411000. the consumer was told that the power cable to the battery was the result of the problem. campaign id number : 02v288000. the consumer was told by the service department that this is a problem because the vehicle could explode. the warranty company turned the consumer down stating that the problem was not part of the warranty. the key gets stuck in the vehicles ignition and would not come out. the doors would not close properly and remained open while the vehicle was in gear. when the tire was removed the consumer noticed that the wheel was missing a lug nut. campaign id number : 00v303000 the air vent did not stay open when the a/c was on high. the brakes howled like a wounded dog from the time of purchase. pads and rotors needed to be replaced. *tc | |||
| 10/31/2004 | 45000 | 1 | 08/12/2000 |
| Many problems, the radio started shorting out almost immediately. i have to replace my tires at least once a year (10,000 miles.) at 37000 miles after the bumper to bumper ran out, my air conditioner and heater fan only worked on 4, 1, 2, and 3 did not. i took it to ford, the diagnosis was an open circuit which cost me $409.00. ( i think i was ripped off) last month i took a road trip and whenever i would climb steep inclines the car sputtered and eventually died. there was no indication of my car overheating. after about 5 minutes or so the car would start and continue to sputter up the hill. this made it extremely unsafe for me and my family resulting in a near collision with a truck. this week, my car wouldn't start at all, there was some corrosion on the battery terminals so i cleaned them w/a wire brush. i also noticed that the cables looked burned. the car started after we jumped it, but died after removing the cables. i have spent more money on this car than any other car i have ever owned. my last car was a ford escort, i still have it, it is 10 years old and has well over 100000 miles on it with no problems. i have 9 payments left on my focus and will be selling it after that. *jb | |||
| 01/05/2002 | 6 | 06/09/2000 | |
| I have several defects in my 2000 ford focus 4 door. first one is my left passinger door does not latch closed, 2nd is my cylinder lock in the ignition failed and i had to have it replaced , 3rd when it rains the front passinger floor fills to top with water, 4th the cd player turns off and blinks buy itself, 5th my check engine light stays on after repetedly taking it to machinic to see why and having it reset even though there is no reason it should be on and last the only way i have heat or ac is on level 4 -1, 2 and 3 do not work . *ak | |||
| 30488 | 5 | ||
| Ignition doesn't work, steering wheel locks and ignition cylinder occasionally comes out. also while driving, the steering wheel fell off. *la the vehicle overheated when the air condition was turned on, the dealer replaced a pinched wire behind the dash, the air condition was not cool enough, the evaporator core had a leak. *jb | |||
| 200 | 1 | ||
| The air conditioner unit failed, water drained in the cabin from underneath the dashboard. when this occurred, mold started to develop on the carpet, which made the occupants sick. the dealership had blown out the pipes, but the problem remained. *ak *sc *jb | |||
| 08/23/2003 | 1 | 12/18/1999 | |
| I own a 2000 ford focus. currently i am experiencing several problems. the first is the air conditioning a/c. the a/c works on the #4 setting but doesn't work on #1, #2, or #3. no air comes from the air vents when the fan is set to 1, 2, or 3 whether the a/c is on or not. the second problem is the brakes. i have less than 46,000 miles on the car, and the brakes feel like they are going out. i've never had to replace the brakes on a car before 70,000 miles. the third problem is comprised of the gauges. when i start my car, all the gauges go immediately to the right. after a few moments they return to their proper position, but i'm not sure what is going on. i feel that if i put the car in gear during this period, that i will lose control of the vehicle and it may surge forward. the fourth problem is that i have already had to replace all of the tires on this vehicle. the fifth problem is the transmission/engine. many times, especially in the idle position (at a stop sign, etc.), i feel that the engine is going to stall. it almost feels like the engine is not running on all cylinders. the sixth problem, and probably not the last, is that i've already had to deal with all of the recalls on this vehicle, and yet this car is still unsafe and ford has done nothing to correct this except offer a 5 year/100,000 mile warranty to new ford focus buyers.*ak | |||
| 1 | |||
| Consumer states when air conditioning is on and vehicle is idling t motor starts missing. cause is unknown. *ak | |||
| 1 | 10/01/1999 | ||
| Had to have rear wheel assembly fixed. radio and air conditioner worked sometimes and sometimes not. there were numerous other recalls on the car, which made the car fall under the description of a lemon. ford would not respond to complaints. car was returned and papers were filed under the lemon law and no answer has ever been received. loan still goes against my credit. how can i get a response from them? what do i do from here. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768026 | |||
| 03/20/2003 | 56750 | 1 | 03/13/2003 |
| My 2000 ford focus has major problems for a car that has only 57,000 miles. the engine will stall and die about every 10 seconds. the gauges and all of the front and rear exterior lights will go dead and the car will jump out of gear. the air compressor for the air conditioner is also shot. *jb | |||
| 05/08/2002 | 08/01/2001 | ||
| The main concern is the engine overheating. the dashboard indicator does not show when the engine overheats. currently we are taking it back into the shop because of the smoke that come through the hood. we feel the car could catch fire at any moment and that is is undependable. it has been towed twice. we do not feel we can sell it because of all the on going defects and yet we still owe $9,000 plus to the bank on it. we feel trapped in an unsafe, undependable vehicle. the problems continue. we don't know what to do. dt | |||
| Vehicle was going 50mph on highway in rush hour traffic and stalled. air conditioner/ radio cut off, and rpms went to zero. vehicle had no power ,and gave no warning. dealer was notified. please provide more information.*ak | |||
| 06/26/2000 | |||
| Air conditioning wiring continues to short out. cause unknown. dealer notified.*ak | |||
| 08/15/2001 | |||
| While air condition is being used vehicle would stall while driving. vehicle been to dealer on three occasions, and problem reoccurring. feel free to provide any further information.*ak | |||
| 06/23/2002 | 2 | 05/01/2000 | |
| With the air conditioner running, water collects on the front passenger-side floor. aside from a foul odor developing in the compartment of the car, i would suspect that standing water in the compartment would have long-term negative effects on the cars performance*am | |||
| 03/15/2002 | 1 | 05/01/2000 | |
| Vehicle died. piston rings stick in valve and the shuts down. consumer has five recalls on her car. also, she had to replace head gasket. *ak consumer states that the transmission and air conditioner leaked, an o-ring was replaced in the air conditioner, however it still does not work. *slc | |||
| Reason unknown as to why at once speedometer, a/c motor boggles down, headlights flicker dim and bright.*ak | |||
| At once speedometer/ a/c motors boggles down, and headlight flicker dim and bright.*ak | |||
| 02/25/2002 | 0 | ||
| Consumer had found an air condioning leakage which had caused a vehicle flood. dealer was contacted. please provide more information.*ak | |||
| 05/09/2000 | 2 | 11/15/1999 | |
| Windshield had cracked and was replaced, approximately one month later the windshield cracked again in the exact same spot, nothing had hit the windshield on either times that it had cracked. air conditioner drains inside the car to the drivers side floor. brakes squeak, dealer replaced rear brake shoes, however noise is still there. steering wheel was peeling, dealer replaced it. vehicle will not start at times, dealer reprogrammed the pcm and replaced the fuel pump. transmission slips into neutral while driving, it will not shift into reverse until after about 10 seconds, dealer has replaced the mlp sensor and transmission range sensor to attempt to correct problem yet it still continues, transmission lines leaking and dealer replaced lines. noise coming from under the hood. hood rattled, dealer adjusted and lubed the hood stops. engine races at times, vehicle hesitates and feels like it is going to stall. *slc | |||
| 01/19/2001 | |||
| Intermittent failure of signal lights/ brake lights/ speed control, and air conditioning. vehicle been in dealer shop on two occasions, and problem still reoccurring. feel free to provide any further information on this matter.*ak | |||
| 1 | |||
| Air conditioning stopped working. nlm | |||
| 02/12/2001 | |||
| Air conditioner hose broke, and caused freon leakages. dealer notified.feel free to provide any further details on this matter. *ak | |||
| 10/18/2000 | 1 | 05/01/2000 | |
| The ac evaporator case failed causing leakage. *cj | |||
| 11/01/2000 | 50 | ||
| Air conditioning unit emits ozone as confirmed by test strips. ozone exceeds permissible limits. suspect motor or other electrical problem. dealer unaware of any other complaints.*ak | |||
| 07/01/2000 | 1 | 11/01/1999 | |
| Am i eligible to exercise rights under the vehicle lemon law? no safety defect listed. *ak | |||
| Rear brakes would make squealing noises when stopping. three different times fuel guage failed to register correct fuel. if air conditioner was on, a cloud came out of vents. also, tape deck had an electrical short/ vehicle would vibrate while it was idling., and engine revved on its own . vehicle felt like it was slipping into neutral. *ak | |||
| 04/07/2000 | 3 | 04/01/2000 | |
| Brakes to this date continue to be a problem; grinding, squeeling, etc; cruise control sticks, airconditioner leaks, sometimes ignition switch turns sometimes not, car vibrates excessively, car speeds up and slows down on its own, and stalls occassionally...received recall on rear drum axle but nothing from ford on anything else. i do not feel safe in this vehicle. | |||
| 06/01/2000 | 1 | 12/31/1999 | |
| The air conditioner valve failed causing condensation to leak underneath the floor mat of the drivers side thus resulting in mildew formation and deterioration of the floorboard. nlm | |||
| 05/30/2000 | 1 | 02/01/2000 | |
| When the air conditioning is on, there is a large amount of condensation dripping behind the center column and onto the gas pedal causing it to be very slippery. | |||
| 11/05/1999 | |||
| Carpet on passenger's side was wet. contacted dealer, they installed a box to catch the moisture of the condensor. next day, could smell a musty odor. husband has a lung condition, and has not been able to sit in the car. contacted the manufacturer. manufacturer claimed it was faulty workmanship from the dealership.*ak | |||
| 01/20/2000 | 1 | 11/01/1999 | |
| Air conditoner failed. yh | |||
| EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES | |||
| 06/01/2004 | 30700 | 2 | 01/01/2000 |
| The dome light blew out inside the vehicle's compartment. following that, a factory installed security system for the door locks began to perform erratically. doors prevented entry from the outside and exit from the inside, except for the hatchback. even if the door locks were pushed they failed to open. *ak *nm | |||
| 10/21/2003 | 1 | 06/30/2001 | |
| I have had this focus for about 2 years. when i purchased it, i was not told of any of the possible mechanical problems that may be associated with the model. since then, i have had 4 recalls repaired. recently, the door handle on the driver's side door was getting stuck. now, the factory installed security system will not work. i cannot lock the driver's side door at all and i must lock the other 3 doors manually. my key chain door locker does not work at all. the inside button for unlocking the trunk will not work either. the front console is too big for the car and coffee cups will not fit into it. i also seem to have trouble seeing behind me when trying to look to the left from the driver's side due to the placement of the headrest. *la | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 10/01/2000 | 13000 | 1 | 03/07/2000 |
| Defective front brake rotor. *ph during the inspection the consumer was told that the defect was not covered under the vehicle's warranty. other vehicle components also malfunctioned. the vehicle's trunk latch broke, the check engine light illuminated twice, the cd player became inoperative and the steering wheel locked up. *nm | |||
| 09/13/2004 | 3 | ||
| Headlights/radio and electrical parts would come on and off on their own. consumer drove vehicle to dealer for inspection, but mechanic could not duplicated the problem | |||
| 01/05/2002 | 6 | 06/09/2000 | |
| I have several defects in my 2000 ford focus 4 door. first one is my left passinger door does not latch closed, 2nd is my cylinder lock in the ignition failed and i had to have it replaced , 3rd when it rains the front passinger floor fills to top with water, 4th the cd player turns off and blinks buy itself, 5th my check engine light stays on after repetedly taking it to machinic to see why and having it reset even though there is no reason it should be on and last the only way i have heat or ac is on level 4 -1, 2 and 3 do not work . *ak | |||
| 06/12/2004 | 52000 | 1 | 01/14/2004 |
| From date of purchase, cdplayer/radio would work/not work, same with main inside light. front passenger fllorboard filled with water regularly. on date in question car was driven approx 15 miles and parked. while parking, car stalled. car restarted and was able to be parked. 15-20 minutes after parking, lot attendent noticed smoke from under hood. lot supervisor checked and flames shot out from under car and hood. fire dept was called and put out fire, but fire had spread quickly and consumed engine. fire marshall said fire was electrical in nature. car is unsalvagable and i had only owned it 5 1/2 months.*ak | |||
| 05/01/2000 | 2 | 10/16/2000 | |
| Consumer was on 7th set of tires at 60,000, an alignment with each set. radio had been replaced twice/ brakes had been completely replaced twice/ wheel bearings had been replaced,and ignition was replaced once after vehicle had been towed. low and behold, consumer's focus was sitting in driveway needed to be towed for the same problem again. car was getting horrible gas mileage, sometimes had brake failure which caused 2 accidents. also, lugs:nuts had been replaced. the car would sometimes stall for no apparent reason, and was in need of an alternator.*ak | |||
| 07/31/2003 | 82190 | 12 | 11/27/1999 |
| Constant squeaking noise when the brakes are applied. i've already replaced the rotors, brakes, brake pads, and drums on several occasions since buying this focus about 3 years ago. also my steering wheel locked on me one day in april of 2002 the key would not fit into the ignition to start the car i have no idea why this would happen from one day to another. i had my vehicle towed to the ford dealership and they didn't know what the problem was caused by. they said that they needed to update the lock cylinder. luckily i purchased the api extended warranty that cover the car for 100,000 miles. so the cost of the work done for this was $427.20. all but $50.00 of which was my deductible was cover by this warranty. the problems didn't stop here. i also have had to get the cd systems that came installed in the car replaced. the was a constant clicking noise with the cd player and 90% of the time the cd's wouldn't even play. i called the dealership and they said that they could replace it for me but that it wouldn't be coverer by the warranty so i would have to pay for it out of my pocket. i ended up having a new system installed but not from the ford dealership, i took it to circuit city. recently this month july 2003, my car has been staling and shutting off at stop signals and stop light also just shut completely off on the freeway thank god no accident occurred. i called the dealership to report this problem also my check engine light would come on and off several times and they said to bring it in and they would check the engine light but that i would have to pay $165. 00 just for them to check the light and it would be more $$$ to repair what ever problem it was. i was fed up by then. *ph | |||
| 1 | 10/01/1999 | ||
| Had to have rear wheel assembly fixed. radio and air conditioner worked sometimes and sometimes not. there were numerous other recalls on the car, which made the car fall under the description of a lemon. ford would not respond to complaints. car was returned and papers were filed under the lemon law and no answer has ever been received. loan still goes against my credit. how can i get a response from them? what do i do from here. *ph *jb **dimsii ivoq entry posted after 12/12/02 cut over to artemis**768026 | |||
| 02/05/2003 | 30 | ||
| After about 10 days of buying my 2000 ford focus the problem. started and one year later the problems are still coming like clock work. first my breaks were squealing i called the dealer, he said not to worry about it until i had time to come in. 1 to 2 months later, after several calls asking if it was still okay to drive, i took my car in and the routers and breaks were bad, they sd i should have brought my car in sooner. well per there request i took my time. i had to pay the get this taken care of. it didn't stop there, my tires kept getting flats so i has to once again replace at my own expenses. now the real problems start, my cruise control was just out of control, my car would accelerate every time i would put in on cruise. the windshield wipers would not work and my radio kept turning off by itself. i had once again at my own expenses replace my windshield wipers calling the maintenance. dept. at meridian ford. they fixed the problem. with the cruise control and it was working fine for about 2 months it is now happening again! now i have problems with the key getting stuck and will not turn, the trunk will not shut, and my car will shut off when the car is in idle. it turns off if in park or drive after about one min. idle. this is very frustrating. and has caused so many financial and stress problems. i don't feel safe in this car and i feel cheated! i was sold a lemon! a list of what was wrong with my new car..bad breaks, bad routers, bad windshield wipers, bad cruise control, bad trunk, bad tires, the key gets stuck and will not turn, and now it turns off while in idle. all these things are still wrong with it and its costing me money, stress,time and it is costing me to be late on my car payments and other bills because i have to pay for all this crap to be fixed! why is this happening! do i need to get a lawyer or do you need to replace or fix my car at your expensive. i have lost so much and feel helpless. i hope this does not fall on deaf ears. *nlm | |||
| 03/12/2003 | 8 | 08/01/2000 | |
| Consumer received poor service from ford motor company, as well as from following local ford dealers morande ford of berlin, ct and ray seraphin ford of vernon ct, and different opinions from ford employees concerning multiple recalls on a-frame/stereo/windshield wiper motor/rear wheel bearings, electrical system, and sudden acceleration/lurching. *ak | |||
| 12 | |||
| The consumer has experienced the following: the replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36k miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. scc | |||
| 03/07/2001 | 3 | 06/01/2000 | |
| 7/00- tape was stuck in stereo, had to replace stereo. 3/01- had to replace front brack pads at 11000 miles. 11/01- ignition locked on vehicle. had to replace ignition. 3/02- transmission was neutralizing when driving. had to replace transmission. 5/02- car was stalling. ford unable to detect problem. 9/02- car was not accelerating and stalling suddenly- had to replace fuel pump. 9/02- had to replace front brake pads and back brake shoes at 34000 miles. | |||
| 06/10/2000 | 2 | 04/01/2000 | |
| Multiple problems: replaced cd player once, three brake jobs, multiple trunk latch repairs, replaced transmission at 40000, 3 recalls, ignition switch locked up. the 2000 focus is clearly a lemon! *ak | |||
| 07/19/2000 | 3 | 06/07/2000 | |
| Cd player and radio inoperative. nlm | |||
| Vehicle was going 50mph on highway in rush hour traffic and stalled. air conditioner/ radio cut off, and rpms went to zero. vehicle had no power ,and gave no warning. dealer was notified. please provide more information.*ak | |||
| 12/02/2000 | 1 | 11/05/1999 | |
| When slippery out, the brakes will not grasp properly. therefore, the vehicle will slide. dealer can not duplicate problem.*ak consumer also experienced these difficulties as followed, power steering system (exploded, w/3-4 week repairs), trunk lock was broken, keyless entry system works improperly, the trunk lock has been replaced twice, the radio has been replaced 3 times & still occurs, the winshield arm recently broke, and concludes that the vehicle also slides in dry weather. consumer adds that she had filed a complaint w/ board of ford, the case was lost after recieving a loaner car (due to taking vehicle in for repairs) and says that she cannot afford to buy out the lease (will have to wait until oct 2002) *scc | |||
| 12/20/2000 | 7 | 08/01/2002 | |
| When applying brake pedal it would go to the floor, also brakes will grind. rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. no problem found. consumer hears loose gravel sound from right front wheel area. dealer found wheel well loose. dealer found serpentine belt failed causing whistle squeal under hood. gas light on with full tank and door ajar light is on. dealer replaced battery. evaporative hose loose. dealer removed and installed fuel tank. cigarette lighter not working. r-cup hold bubbling. driver side mirror knob falls off. rear child seat latch cover in broke. front driver seat metal fell out. both headlamps moulding fall out. sunvisor mirror/bracket moulding on passenger side between door / dash loose. broken. right outer ac vent broken. loose carpet on right front floor. pillar trim coming off. deck lid wire harness had tp be replaced. clicking noise from l/h front of vehicle. egr valve replaced. left rear tail lamp is out. engine light is on. problems with rewind button for am/fm cassette. *tt | |||
| 11/27/2001 | |||
| Since purchase of vehicle radio did not work as it should be, causing problem at time when turning it on. please provide more information.*ak | |||
| 10/01/2001 | 2 | ||
| Defective brake rotors. dealer has yet to be contacted.*ak consumer also states the windhsiled wipers are inoperative, the striping on the driver side door has always been loose, also radio buttons were stuck,drivers doorlock does not unlock all the time with remote key.*jg | |||
| 07/10/2001 | 2 | 06/01/1999 | |
| The amplifier keep's going out with the sony system that was installed in the ford focus sony addition car and i had it change twice but the problem is still there ford sent me a letter about to have the system replace and the same thing happen again with the new amperifer. | |||
| 02/26/2000 | 7 | 02/01/2000 | |
| 7 new stereos, 2 ignition cylinders, a few trunk latches, transmission trouble(dealer cannot duplicate), 20,000 miles i have to replace 4 tires and 4 brake pads, horrible grinding noise when stopping, shakes on the freeway when braking, misassembled interior rails, and many others. i am completely dissatisfied with this vehicle, i will never, ever buy another ford vehicle and i will certainly never reccomend a ford to anyone. | |||
| 02/20/2001 | 1 | 01/15/2000 | |
| Consumer states radio was replaced by dealership, but is still not working properly. *jb | |||
| 05/02/2001 | 2 | 09/01/2000 | |
| Ford blue oval certified dealer made two attemps to fix cassette player and still does not work correctly. tape deck will turn on by itself when key is the off postion or not even in the switch. dealer installed recondition unit , owner upon picking car up notice it did the same thing dealer took another look at unit. owner asked dealer to not install another unless it would sovle problem , owner has no confidence in dealer to work neatly with out causing more problems. dealer left second unit in place . owner will accept this is a problem ford does not have a answer to | |||
| 03/29/2001 | 1 | ||
| While driving 15 mph consumer noticed smoke was coming from dashboard/ radio, and clock stopped working. dealer found radio had shorted out.*ak | |||
| 1 | 12/24/1999 | ||
| Radio failed. *slc | |||
| 10/06/2000 | 1 | 05/27/2000 | |
| Was pulling into driveway with turn signal on when vehicle shut down. wheels locked up. vehicle was towed to dealership. mechanic could not locate cause of shut down. contacted manufacturer & was informed it was a hot ignition switch problem. *ak making right hand turn into driveway started decrasing speed from 35 mph to make turn, noticed that the stereo went silent ,lost dash ligh s including signals and steering wheel difficult to turn. *yh | |||
| 09/02/2000 | 4 | 08/30/2000 | |
| Interior lights come on intermittently. brakes make noise when applied/ radio will come on intermittently, and dome lights work intermittently. *ak . right front light is brighter than left light. defroster malfunctions. front tires makes squeaking noise, key get stuck in ignition and truck lock when trying to get out. *yh | |||
| EQUIPMENT - MECHANICAL - CARRIER/RACK | |||
| 5 | 07/01/2000 | ||
| All of these components listed happens multiple times and at different levels of intensity. the car has been taken to two different ford dealers both have said problems are in our heads. i will give them credit for coming up with clever excuses, they blamed the vibration on the luggage rack, the lights dimming is a ford thing well this car is a little over a year old it has had 4 recalls. it seems that every month a new problem comes up with this vehicle (tiresize: 15) | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 09/01/2002 | 1 | ||
| Consumer states that jack equipment does not include the proper size lug nut wrench. included wrench is too small and consumer has not been able to find proper size anywhere. mfr advised consumer that it's the dlr's responsibility. dlr advised consumer that they are not able to locate the proper size wrench. vehicle's tires are the original/16 inch. | |||
| 03/04/2001 | 1 | 04/22/2000 | |
| While using jack when changing tire jack would not let vehicle down. dealer ordered another jack. *ak consumer states that the nut welded to the jack was broken. *slc | |||
| 11/15/2000 | |||
| Jack bent trying to change a flat tire. this was first time using it. dealer took jack and would repair it, but it was never returned.*ak | |||
| EQUIPMENT - RECREATIONAL VEHICLE - LPG WATER HEATER | |||
| 01/16/2004 | 1 | ||
| Multiple problems with 2000 ford focus. (nar) *ph *cb | |||