Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE | ||||||||||||||||
| 03V482000 | FORD MOTOR COMPANY | from 05/05/1999 to 06/13/2001 | V (Vehicle) | 671000 | 01/19/2004 | ODI | FORD MOTOR COMPANY | 11/19/2003 | 11/20/2003 | |||||||
| Defect Summary | On certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine. | |||||||||||||||
| Consequence Summary | This may cause engine hesitation, loss of power, surging, and other similar symptoms. over time, the filter may become sufficiently blocked to cause the engine to stall, which could result in a crash. | |||||||||||||||
| Corrective Summary | This action is deemed a safety improvement campaign and is not being conducted under the safety act. all owners will be notified of the problem, and dealers will replace the fdm with a new design at no charge if the owner reports that the vehicle exhibits any of the identified symptoms. the free replacement will be available for a period of 10 years following the original purchase of the vehicle, with no mileage limit. owner notification is expected to begin during november 2003. owners should contact ford at 1-800-392-3673. | |||||||||||||||
| Notes | Ford campaign no. 03n01.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY | |||||
| 03N01 | 01/01/2004 | 03N01 | 10006752 | Stalling, engine hesitation, loss of power, surging, and other similar symptoms as a result of contamination of the fuel pump filters. extended coverage program 03n01. supplement #1. fuel delivery module - new design. *tt supplemen | 05/11/2004 |
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| 14842 | 04/01/2001 | 619298 | Information on the removal / installation of fuel line from fuel pump module. *tt | 05/23/2001 | |
| FUEL SYSTEM, OTHER | |||||
| 0398 | 05/12/2003 | 10002780 | Malfunction indicator lamp (mil) illumination with diagnostic trouble codes p0442, p0455, p0456, p0457, p1442 or check fuel cap lamp illuminated with diagnostic trouble code p0457. *tt | 09/17/2003 | |
| 15298 | 10/01/2001 | 630200 | Some vehicles may exhibit a fuel gauge that reads empty when the tank is full. *tt | 04/15/2002 | |
| 15339 | 10/01/2001 | 630253 | Some vehicles may exhibit a fuel gauge that reads empty when the tank is full. *tt | 04/15/2002 | |
| 13504 | 11/01/1999 | 6092233 | Some vehicles may exhibit a fuel gauge that always indicates empty even after filling the fuel tank. *tt | 11/28/2000 | |
| 7535 | 11/01/1999 | 610861 | Some vehicles may exhibit a check engine lamp on with diagnostic trouble codes p1516, p1518, p1519 or p1520 for the integrated manifold runner control (imrc) assembly. *tt | 05/16/2000 | |
| 7491 | 11/01/1999 | 610852 | Some vehicles may exhibit a fuel gauge that always indicates empty even after filling the fuel tank. | 05/16/2000 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | ||||||
| EA02022 | FORD MOTOR COMPANY | 09/09/2002 | 01/16/2004 | ENGINE STALLING | 03V482000 | |
| Clogging of the fuel delivery module (fdm) filters in the subject vehicles can lead to stalling and other related symptoms.these symptoms become increasingly obvious to the driver as the clogging gradually increases over extended periods of driving.stalling in these vehicles is most likely to occur when accelerating through a right hand turn such as merging into freeway traffic when the fuel level in the fuel tank is less than 1/4 full.more than 90% of the stalling complaints pertain to the original design fdm installed in my 2000 and 2001 (partial year) focus vehicles. ford has decided to conduct a campaign (03v-482) to address stallingin these vehicles.the smaller number and rate of complaints associated with the interim and current fdm designs indicate improvement but also reflect a shorter time in service for these designs. accordingly, odi will monitor the stalling performance of my 2001 - 2002 focus vehicles equipped with interim and current design fdms. | ||||||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | ||||||
| EA02022 | FORD MOTOR COMPANY | 09/09/2002 | 01/16/2004 | ENGINE STALLING | 03V482000 | |
| Clogging of the fuel delivery module (fdm) filters in the subject vehicles can lead to stalling and other related symptoms.these symptoms become increasingly obvious to the driver as the clogging gradually increases over extended periods of driving.stalling in these vehicles is most likely to occur when accelerating through a right hand turn such as merging into freeway traffic when the fuel level in the fuel tank is less than 1/4 full.more than 90% of the stalling complaints pertain to the original design fdm installed in my 2000 and 2001 (partial year) focus vehicles. ford has decided to conduct a campaign (03v-482) to address stallingin these vehicles.the smaller number and rate of complaints associated with the interim and current fdm designs indicate improvement but also reflect a shorter time in service for these designs. accordingly, odi will monitor the stalling performance of my 2001 - 2002 focus vehicles equipped with interim and current design fdms. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 11/15/2011 | 103000 | ||
| Tl- the contact owns a 2000 ford focus. the vehicle stalled while the contact was driving approximately 40 mph. the contact was able to restart the vehicle however, the failure recurred intermittently whenever the fuel tank was one quarter of a tank fuel. the vehicle was not taken to the dealer for diagnostic testing. the contact referenced nhtsa campaign id number: 03v482000 (fuel system, gasoline) but was advised by the manufacturer that the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 103,000. kmj | |||
| 11/15/2011 | 103000 | ||
| Tl- the contact owns a 2000 ford focus. while driving at approximately 40 mph the vehicle suddenly stalled. the contact was able to restart the vehicle. the failure occurred intermittently approximately eight different times whenever the vehicle was at a quarter of a tank of fuel. the vehicle was not taken to the dealer for diagnostic. there was a recall under nhtsa campaign id number: 03v482000 (fuel system, gasoline) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 103,000. da | |||
| 08/15/2011 | 37750 | ||
| Tl* the contact owns a 2000 ford focus. the contact was driving 55 mph when the vehicle stalled without warning. the vehicle was taken to a local mechanic where the mechanic advised that the fuel pump had malfunctioned would need to be replaced. the contact stated called the manufacturer regarding the fuel pump and the manufacturer stated that there was nothing they could do to assist because the vehicle was no longer under warranty. the failure mileage was 37,750. | |||
| 08/15/2011 | 37750 | ||
| Tl-the contact owns a 2000 ford focus. the contact was driving 55 mph when the vehicle stalled without warning. the vehicle was taken to a local mechanic where the mechanic advised that the fuel pump had malfunctioned would need to be replaced. the contact stated called the manufacturer regarding the fuel pump and the manufacturer stated that there was nothing they could do to assist because the vehicle was no longer under warranty. the failure mileage was 37,750. kmj | |||
| 08/01/2011 | 153000 | ||
| Tl* the contact owns a 2000 ford focus. the contact stated while driving various speeds the vehicle would hesitate and fuel fumes were emitted into the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure but offered no assistance since the vehicle was over the statute of limitation on nhtsa recall campaign number: 03v482000 (fuel system, gasoline). the vehicle was not repaired. the failure and current mileage was 153,000. | |||
| 08/01/2011 | 153000 | ||
| Tl- the contact owns a 2000 ford focus. the contact stated while driving various speeds the vehicle would hesitate and fuel fumes were emitted into the vehicle. the vehicle was taken to the dealer who was unable to diagnose the failure. the manufacturer was made aware of the failure but offered no assistance since the vehicle was over the statute of limitation on nhtsa recall campaign number: 03v482000 (fuel system, gasoline). the vehicle was not repaired. the failure and current mileage was 153,000. rvk | |||
| 08/01/2011 | 153000 | ||
| Tl- the contact owns a 2000 ford focus. the contact stated that while driving at various speeds the vehicle would hesitate and fuel fumes were emitted into the vehicle. the vehicle was taken to the dealer who have not been able to diagnosed the failure. the manufacturer was made aware of the problem who did not offered any assistance since the vehicle was over the statute of limitation on recall nhtsa campaign id number: 03v482000 (component: fuel system, gasoline). the vehicle was not repaired. the failure and current mileage was 153,000. pm | |||
| 09/01/2010 | 97000 | ||
| Tl*the contact owns a 2000 ford focus. the contact was attempting to add fuel to the vehicle, when he noticed that the fuel tank had detached from the vehicle and fell to the ground with a full tank of gasoline. the vehicle was towed to a private mechanic who replaced the straps. the contact did not in inform the dealer nor was the manufacturer aware of the failure. the current mileage was 99,944. the failure mileage was approximately 97,000. | |||
| 09/01/2010 | 97000 | ||
| Tl- the contact owns a 2000 ford focus. the contact was attempting to fuel the vehicle, when he noticed that the fuel tank had detached from the vehicle and fell to the ground with a full tank of gas. the vehicle was towed to a private mechanic who replaced the straps. the contact did not in inform the dealer nor was the manufacturer aware of the failure. the current mileage was 99,944. the failure mileage was approximately 97,000. bw | |||
| 02/12/2011 | 165000 | ||
| Tl* the contact owns a 2000 ford focus. while driving approximately 30-35 mph, the check engine warning light illuminated and the vehicle began to jerk abnormally as the speedometer failed. the vehicle later stalled yet the contact was able to restart the vehicle and it was taken to an authorized dealer. the dealer performed a diagnostic and advised that the fuel delivery modular would need replacing. the contact referenced nhtsa campaign id number: 03v482000 (fuel system, gasoline) and was advised by the dealer that the recall had expired. she called the manufacturer and was advised that the recall was only effective for ten years and the vehicle was outside of the ten year limitation. the vehicle was not repaired. the failure mileage was 165,000 and the current mileage was 167,913. | |||
| 02/12/2011 | 165000 | ||
| Tl-the contact owns a 2000 ford focus. while driving approximately 30-35 mph the check engine light illuminated on the dashboard and the vehicle began to jerk. the speedometer stopped working and the vehicle later stalled. she turned the vehicle off and it restarted but the instrument cluster works at times. the vehicle was taken to an authorized dealer. the dealer advised her that the fuel delivery modular needed replacing. the contact referenced recall nhtsa campaign id number: 03v482000, component: fuel system, gasoline and was advised by the dealer that the recalled had expired. she called the manufacturer and was advised that the recall was only good for 10 years. the vehicle was purchased used. the vehicle had not been repaired. the failure mileage was 165,000 and the current mileage was 167,913. vwb | |||
| 01/17/2011 | 50000 | ||
| Tl. the contact owns 2000 ford focus. the contact stated after having the recall repair to the fuel pump (03v482000) the fuel pump has malfunction once again. the contact took the vehicle to the dealer and the dealer stated the fuel pump needs to be replaced. the contact stated to the dealer the fuel pump was replaced under a recall. the dealer stated the remedy repair for the recall is a one-time repair. the contact stated the replacement fuel pump is faulty and another recall should be issued by the manufacturer. the failure mileage was 50,000. jo | |||
| 11/30/2010 | 38500 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that while driving approximately 15 mph leaving a parking lot the vehicle suddenly stalled. the vehicle was unable to restart. a independent mechanic went to inspect the vehicle on site and advised him that the failure was the same as nhtsa campaign id (03v482000 fuel system, gasoline). the vehicle has not been repaired. the failure mileage was approximately 38,500. the vin was unavailable. tb | |||
| 07/16/2010 | 110000 | ||
| 2000 ford focus. after pumping gas and then starting the engine. the car starts and then dies. the rpm. goes just under 2 and then drops down to nothing and the engine stalls. i have taken it to my mechanic several time and he can't figure it out. so then i took it to a mechanic that deals just in engines, and he doesn't know what's going on with it. the problem is is that it only does it after you pump fuel. it starts fine every other time. the only other difference is that i am noticing that i go through fuel faster now and i am getting less mileage. | |||
| 07/17/2010 | 90500 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that while driving, the vehicle would hesitate, stall and lose power while moving uphill and occasionally on a level surface. he had to restart the vehicle in order for it to function properly. the contact replaced and checked all components within the fuel system except for the fuel pump; however, the problem continued. the vehicle had not inspected or repaired at the time of the complaint. the contact called the manufacturer in reference to recall 03v482000 (fuel system, gasoline) and was informed that the vehicle was not included. the current mileage was approximately 91,000. the failure mileage was approximately 90,500-bk | |||
| 08/22/2009 | 80000 | ||
| Tl- the contact owns 2000 ford focus. the contact stated the vehicle will stall without warning. the vehicle can be traveling at any speed and shut off. the contact was told by a mechanic that the fuel pump is the problem. when the contact spoke with the manufacturer they were told that there was a 10 year warranty extension placed on the vehicle, but that it expired on this vehicle sept. 18, 2000. the contact stated that they7 took the vehicle to a mechanic several times, but never the dealer and was not informed off the warranty issue. the failure mileage was 80000 and the current mileage 114244.rl | |||
| 08/30/2010 | 170000 | ||
| My 2000 ford focus stalls whenever i come to a stop, it occurs everyday and at times my car has shut off right in the middle of traffic almost causing collisions. nothing has been done to correct the failure, ford has not contacted me in regards to the recall nor have they return any of my attempts to get the problem solved | |||
| 07/06/2010 | 127090 | ||
| I noticed slight hesitation in my 2000 ford focus in june of 2009, and requested that my local ford dealership consider replacing the fuel sender and pump because this was a known internal ford campaign replacement part issue.they indicated because it was not a severe hesitation, they could not perform that work under the replacement campaign. this hesitation continued but very intermittently.then in july 2010, i was driving with my wife and daughter in the above car, and attempted to get on interstate 95.the car began to have severe hestiation issues when i gassed it, and i was unable to get the car above ~ 35 mph as cars swerved past me honking because i could not achieve highway speeds. i drove in the breakdown lane with flashers on and got off at the next exit and returned home via local roads with the symptoms still showing (severe hesitation).i brought the car to my local ford dealer. they diagnosed it as having the fuel sender and pump problem of the recall, but also indicated the cost was no longer covered by ford because ford had a ten year limit on replacement ! i would like to point out the dealership refused to change this faulty fuel assembly a year earlier (when it was still covered), yet now acknowledged the issue but required me to pay for repairing the problem, after having subjected my family to several near-accidents on the interstate due to this known severe safety issue. they indicated i could write to ford hq concerning the issue.i had the work done by the dealership because it had to be done.the problem now no longer occurs. i wrote to ford's customer relation center on aug 17, 2010, describing the above situation. i received a letter dated sept. 1, 2010, indicating that ford agreed with the dealership's decision, and would not cover the repairs because limits must be placed on those efforts to resolve such problems. i am angry they exposed my family to such danger yet refused to allow replacement prior to the issue and refuses to pay. | |||
| 07/17/2010 | 90500 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that while driving, the vehicle would hesitate, stall and lose power while moving uphill and occasionally on a level surface. he had to restart the vehicle in order for it to function properly. the contact replaced and checked all components within the fuel system except for the fuel pump; however, the problem continued. the vehicle had not inspected or repaired at the time of the complaint. the contact called the manufacturer in reference to recall 03v482000 (fuel system, gasoline) and was informed that the vehicle was not included. the current mileage was approximately 91,000. the failure mileage was approximately 90,500-bk | |||
| 08/22/2009 | 80000 | ||
| Tl- the contact owns 2000 ford focus. the contact stated the vehicle will stall without warning. the vehicle can be traveling at any speed and shut off. the contact was told by a mechanic that the fuel pump is the problem. when the contact spoke with the manufacturer they were told that there was a 10 year warranty extension placed on the vehicle, but that it expired on this vehicle sept. 18, 2000. the contact stated that they7 took the vehicle to a mechanic several times, but never the dealer and was not informed off the warranty issue. the failure mileage was 80000 and the current mileage 114244.rl | |||
| 08/30/2010 | 170000 | ||
| My 2000 ford focus stalls whenever i come to a stop, it occurs everyday and at times my car has shut off right in the middle of traffic almost causing collisions. nothing has been done to correct the failure, ford has not contacted me in regards to the recall nor have they return any of my attempts to get the problem solved | |||
| 07/06/2010 | 127090 | ||
| I noticed slight hesitation in my 2000 ford focus in june of 2009, and requested that my local ford dealership consider replacing the fuel sender and pump because this was a known internal ford campaign replacement part issue.they indicated because it was not a severe hesitation, they could not perform that work under the replacement campaign. this hesitation continued but very intermittently.then in july 2010, i was driving with my wife and daughter in the above car, and attempted to get on interstate 95.the car began to have severe hestiation issues when i gassed it, and i was unable to get the car above ~ 35 mph as cars swerved past me honking because i could not achieve highway speeds. i drove in the breakdown lane with flashers on and got off at the next exit and returned home via local roads with the symptoms still showing (severe hesitation).i brought the car to my local ford dealer. they diagnosed it as having the fuel sender and pump problem of the recall, but also indicated the cost was no longer covered by ford because ford had a ten year limit on replacement ! i would like to point out the dealership refused to change this faulty fuel assembly a year earlier (when it was still covered), yet now acknowledged the issue but required me to pay for repairing the problem, after having subjected my family to several near-accidents on the interstate due to this known severe safety issue. they indicated i could write to ford hq concerning the issue.i had the work done by the dealership because it had to be done.the problem now no longer occurs. i wrote to ford's customer relation center on aug 17, 2010, describing the above situation. i received a letter dated sept. 1, 2010, indicating that ford agreed with the dealership's decision, and would not cover the repairs because limits must be placed on those efforts to resolve such problems. i am angry they exposed my family to such danger yet refused to allow replacement prior to the issue and refuses to pay. | |||
| 07/17/2010 | 90500 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that while driving, the vehicle would hesitate, stall and lose power while moving uphill and occasionally on a level surface. he had to restart the vehicle in order for it to function properly. the contact replaced and checked all components within the fuel system except for the fuel pump; however, the problem continued. the vehicle had not inspected or repaired at the time of the complaint. the contact called the manufacturer in reference to recall 03v482000 (fuel system, gasoline) and was informed that the vehicle was not included. the current mileage was approximately 91,000. the failure mileage was approximately 90,500-bk | |||
| 08/22/2009 | 80000 | ||
| Tl- the contact owns 2000 ford focus. the contact stated the vehicle will stall without warning. the vehicle can be traveling at any speed and shut off. the contact was told by a mechanic that the fuel pump is the problem. when the contact spoke with the manufacturer they were told that there was a 10 year warranty extension placed on the vehicle, but that it expired on this vehicle sept. 18, 2000. the contact stated that they7 took the vehicle to a mechanic several times, but never the dealer and was not informed off the warranty issue. the failure mileage was 80000 and the current mileage 114244.rl | |||
| 08/30/2010 | 170000 | ||
| My 2000 ford focus stalls whenever i come to a stop, it occurs everyday and at times my car has shut off right in the middle of traffic almost causing collisions. nothing has been done to correct the failure, ford has not contacted me in regards to the recall nor have they return any of my attempts to get the problem solved | |||
| 07/06/2010 | 127090 | ||
| I noticed slight hesitation in my 2000 ford focus in june of 2009, and requested that my local ford dealership consider replacing the fuel sender and pump because this was a known internal ford campaign replacement part issue.they indicated because it was not a severe hesitation, they could not perform that work under the replacement campaign. this hesitation continued but very intermittently.then in july 2010, i was driving with my wife and daughter in the above car, and attempted to get on interstate 95.the car began to have severe hestiation issues when i gassed it, and i was unable to get the car above ~ 35 mph as cars swerved past me honking because i could not achieve highway speeds. i drove in the breakdown lane with flashers on and got off at the next exit and returned home via local roads with the symptoms still showing (severe hesitation).i brought the car to my local ford dealer. they diagnosed it as having the fuel sender and pump problem of the recall, but also indicated the cost was no longer covered by ford because ford had a ten year limit on replacement ! i would like to point out the dealership refused to change this faulty fuel assembly a year earlier (when it was still covered), yet now acknowledged the issue but required me to pay for repairing the problem, after having subjected my family to several near-accidents on the interstate due to this known severe safety issue. they indicated i could write to ford hq concerning the issue.i had the work done by the dealership because it had to be done.the problem now no longer occurs. i wrote to ford's customer relation center on aug 17, 2010, describing the above situation. i received a letter dated sept. 1, 2010, indicating that ford agreed with the dealership's decision, and would not cover the repairs because limits must be placed on those efforts to resolve such problems. i am angry they exposed my family to such danger yet refused to allow replacement prior to the issue and refuses to pay. | |||
| 07/17/2010 | 90500 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that while driving, the vehicle would hesitate, stall and lose power while moving uphill and occasionally on a level surface. he had to restart the vehicle in order for it to function properly. the contact replaced and checked all components within the fuel system except for the fuel pump; however, the problem continued. the vehicle had not inspected or repaired at the time of the complaint. the contact called the manufacturer in reference to recall 03v482000 (fuel system, gasoline) and was informed that the vehicle was not included. the current mileage was approximately 91,000. the failure mileage was approximately 90,500-bk | |||
| 08/22/2009 | 80000 | ||
| Tl- the contact owns 2000 ford focus. the contact stated the vehicle will stall without warning. the vehicle can be traveling at any speed and shut off. the contact was told by a mechanic that the fuel pump is the problem. when the contact spoke with the manufacturer they were told that there was a 10 year warranty extension placed on the vehicle, but that it expired on this vehicle sept. 18, 2000. the contact stated that they7 took the vehicle to a mechanic several times, but never the dealer and was not informed off the warranty issue. the failure mileage was 80000 and the current mileage 114244.rl | |||
| 08/30/2010 | 170000 | ||
| My 2000 ford focus stalls whenever i come to a stop, it occurs everyday and at times my car has shut off right in the middle of traffic almost causing collisions. nothing has been done to correct the failure, ford has not contacted me in regards to the recall nor have they return any of my attempts to get the problem solved | |||
| 07/06/2010 | 127090 | ||
| I noticed slight hesitation in my 2000 ford focus in june of 2009, and requested that my local ford dealership consider replacing the fuel sender and pump because this was a known internal ford campaign replacement part issue.they indicated because it was not a severe hesitation, they could not perform that work under the replacement campaign. this hesitation continued but very intermittently.then in july 2010, i was driving with my wife and daughter in the above car, and attempted to get on interstate 95.the car began to have severe hestiation issues when i gassed it, and i was unable to get the car above ~ 35 mph as cars swerved past me honking because i could not achieve highway speeds. i drove in the breakdown lane with flashers on and got off at the next exit and returned home via local roads with the symptoms still showing (severe hesitation).i brought the car to my local ford dealer. they diagnosed it as having the fuel sender and pump problem of the recall, but also indicated the cost was no longer covered by ford because ford had a ten year limit on replacement ! i would like to point out the dealership refused to change this faulty fuel assembly a year earlier (when it was still covered), yet now acknowledged the issue but required me to pay for repairing the problem, after having subjected my family to several near-accidents on the interstate due to this known severe safety issue. they indicated i could write to ford hq concerning the issue.i had the work done by the dealership because it had to be done.the problem now no longer occurs. i wrote to ford's customer relation center on aug 17, 2010, describing the above situation. i received a letter dated sept. 1, 2010, indicating that ford agreed with the dealership's decision, and would not cover the repairs because limits must be placed on those efforts to resolve such problems. i am angry they exposed my family to such danger yet refused to allow replacement prior to the issue and refuses to pay. | |||
| 08/22/2009 | 80000 | ||
| Tl- the contact owns 2000 ford focus. the contact stated the vehicle will stall without warning. the vehicle can be traveling at any speed and shut off. the contact was told by a mechanic that the fuel pump is the problem. when the contact spoke with the manufacturer they were told that there was a 10 year warranty extension placed on the vehicle, but that it expired on this vehicle sept. 18, 2000. the contact stated that they7 took the vehicle to a mechanic several times, but never the dealer and was not informed off the warranty issue. the failure mileage was 80000 and the current mileage 114244.rl | |||
| 08/30/2010 | 170000 | ||
| My 2000 ford focus stalls whenever i come to a stop, it occurs everyday and at times my car has shut off right in the middle of traffic almost causing collisions. nothing has been done to correct the failure, ford has not contacted me in regards to the recall nor have they return any of my attempts to get the problem solved | |||
| 07/06/2010 | 127090 | ||
| I noticed slight hesitation in my 2000 ford focus in june of 2009, and requested that my local ford dealership consider replacing the fuel sender and pump because this was a known internal ford campaign replacement part issue.they indicated because it was not a severe hesitation, they could not perform that work under the replacement campaign. this hesitation continued but very intermittently.then in july 2010, i was driving with my wife and daughter in the above car, and attempted to get on interstate 95.the car began to have severe hestiation issues when i gassed it, and i was unable to get the car above ~ 35 mph as cars swerved past me honking because i could not achieve highway speeds. i drove in the breakdown lane with flashers on and got off at the next exit and returned home via local roads with the symptoms still showing (severe hesitation).i brought the car to my local ford dealer. they diagnosed it as having the fuel sender and pump problem of the recall, but also indicated the cost was no longer covered by ford because ford had a ten year limit on replacement ! i would like to point out the dealership refused to change this faulty fuel assembly a year earlier (when it was still covered), yet now acknowledged the issue but required me to pay for repairing the problem, after having subjected my family to several near-accidents on the interstate due to this known severe safety issue. they indicated i could write to ford hq concerning the issue.i had the work done by the dealership because it had to be done.the problem now no longer occurs. i wrote to ford's customer relation center on aug 17, 2010, describing the above situation. i received a letter dated sept. 1, 2010, indicating that ford agreed with the dealership's decision, and would not cover the repairs because limits must be placed on those efforts to resolve such problems. i am angry they exposed my family to such danger yet refused to allow replacement prior to the issue and refuses to pay. | |||
| 08/15/2010 | 104360 | ||
| Normal driving when accelarating or going on ramps onto the hwy. also it happens when making left turns onto street etc. car stalls, or the power gets caught off. this problem led to oncoming traffic car hit my car as the car stalled when i was making left hand turn. it occurs often when below 1/3 fuel tank of fuel. ford had issued extedned warranty on the fuel delivery module 10 years only since initial purchase date. | |||
| 05/11/2010 | 111512 | ||
| Everytime i try to merge into traffic my car loses power and sometimes dies. i have tried to keep my gas tank above half a tank bc it seems to run better when it is. but i cant always do that and as soon as it hits around a fourth of a tank it strts to mess up bad.. it feels kinda like a miss. it will strt messing up and eventually start losing power. it has jerking movements when i push on the accelerator. i have tried to figure out why it has been doing this.. at first i thought it was the plus so i got those change and the plug wires that didnt help so the next guess was the cadalitic converter got that taken off and checked it wasnt that.. i research and research and then discovered this website. | |||
| 08/15/2010 | 104360 | ||
| Normal driving when accelarating or going on ramps onto the hwy. also it happens when making left turns onto street etc. car stalls, or the power gets caught off. this problem led to oncoming traffic car hit my car as the car stalled when i was making left hand turn. it occurs often when below 1/3 fuel tank of fuel. ford had issued extedned warranty on the fuel delivery module 10 years only since initial purchase date. | |||
| 05/11/2010 | 111512 | ||
| Everytime i try to merge into traffic my car loses power and sometimes dies. i have tried to keep my gas tank above half a tank bc it seems to run better when it is. but i cant always do that and as soon as it hits around a fourth of a tank it strts to mess up bad.. it feels kinda like a miss. it will strt messing up and eventually start losing power. it has jerking movements when i push on the accelerator. i have tried to figure out why it has been doing this.. at first i thought it was the plus so i got those change and the plug wires that didnt help so the next guess was the cadalitic converter got that taken off and checked it wasnt that.. i research and research and then discovered this website. | |||
| 08/15/2010 | 104360 | ||
| Normal driving when accelarating or going on ramps onto the hwy. also it happens when making left turns onto street etc. car stalls, or the power gets caught off. this problem led to oncoming traffic car hit my car as the car stalled when i was making left hand turn. it occurs often when below 1/3 fuel tank of fuel. ford had issued extedned warranty on the fuel delivery module 10 years only since initial purchase date. | |||
| 05/11/2010 | 111512 | ||
| Everytime i try to merge into traffic my car loses power and sometimes dies. i have tried to keep my gas tank above half a tank bc it seems to run better when it is. but i cant always do that and as soon as it hits around a fourth of a tank it strts to mess up bad.. it feels kinda like a miss. it will strt messing up and eventually start losing power. it has jerking movements when i push on the accelerator. i have tried to figure out why it has been doing this.. at first i thought it was the plus so i got those change and the plug wires that didnt help so the next guess was the cadalitic converter got that taken off and checked it wasnt that.. i research and research and then discovered this website. | |||
| 08/15/2010 | 104360 | ||
| Normal driving when accelarating or going on ramps onto the hwy. also it happens when making left turns onto street etc. car stalls, or the power gets caught off. this problem led to oncoming traffic car hit my car as the car stalled when i was making left hand turn. it occurs often when below 1/3 fuel tank of fuel. ford had issued extedned warranty on the fuel delivery module 10 years only since initial purchase date. | |||
| 05/11/2010 | 111512 | ||
| Everytime i try to merge into traffic my car loses power and sometimes dies. i have tried to keep my gas tank above half a tank bc it seems to run better when it is. but i cant always do that and as soon as it hits around a fourth of a tank it strts to mess up bad.. it feels kinda like a miss. it will strt messing up and eventually start losing power. it has jerking movements when i push on the accelerator. i have tried to figure out why it has been doing this.. at first i thought it was the plus so i got those change and the plug wires that didnt help so the next guess was the cadalitic converter got that taken off and checked it wasnt that.. i research and research and then discovered this website. | |||
| 05/16/2010 | 108200 | ||
| Driving down the road in a subdivision at about 20 mph, turned, and heard a cracking sound from left front tire. stopped and got out to look = left front spring coil was broken. i drive a 2000 ford focus. have also had trouble with the ignition system - key not turning in tumbler - and with the fuel pump module. last contacted recall from ford dealership was for wiper motor in 2001. | |||
| 04/23/2010 | 93000 | ||
| Engine hesitiation, loss of power and surging. i lost power and was escorted off the highway by a sheriff deputy . | |||
| 03/18/2010 | |||
| I bought the car in 2008 since then the car has stalled out on numerous occassions. i have replaced the wires and plugs twice, had the fuel injectors flushed out and have been without my car for many days having to leave it with the mechanic to try and solve this mystery. it wasn't until last week that we became aware that the fuel system was recalled. i had to replace the entire fuel modular system, pump and filter. so far this has resolved the issue. needless to say over the past year of having this problem, i have spent close to $2000 in repairs for just this issue. i have also had 2 wheels fall off of the car due to the lower arm control snapping only to find out when i had those replaced that the other 2 would be doing the same thing within a matter of months so of course i had to replace those as well. next is my brakes to be replaced due to the squealing noise they are making everytime i stop the car. i have put so much money into this car and i think it is absolutely ridiculous that these are not safety recalls. having the car shut off while on the highway on quite a few occassions and wheels falling off of the car is very dangerous, i'm lucky to be alive and then i have to pay for all of these repairs out of my pocket which is just insult to injury. if there is a way to be reimburst for some of my expensives that i've paid just to feel safe in this car i'd like to know how to go about doing so. | |||
| 11/22/2009 | 43224 | 1 | |
| 2000 ford focus in excellent condition and less than 50,000 miles failed to start due to no fuel pressure with fuel in the vehicle. *tr | |||
| 12/12/2003 | 60000 | ||
| Tl*the contact owns a 2000 ford focus. while driving approximately 30 mph, the vehicle hesitated. the failure occurred intermittently and without warning. the vehicle stalled on two separate occasions. the fuel filter, spark plugs, and wiring were replaced. the vehicle was taken to an authorized dealer on three or four separate occasions for identical failures, but they could not duplicate the failure. the vin was excluded from nhtsa campaign id number 03v482000 (fuel system, gasoline), although the failures were identical. the failure mileage was 60,000 and current mileage was 93,000. | |||
| 03/17/2009 | 145150 | ||
| Tl*the contact owns a 2000 ford focus. while driving between 55-60 mph, the vehicle hesitated and stalled. the contact pulled over and opened the gas cap, which was difficult to open. when the cap was finally opened, there was a popping sound coming from the gas tank. the contact noticed that the temperature in the vehicle was warmer than normal. ford stated that the vin was not included in nhtsa campaign id number 03v482000 (fuel system, gasoline). the current mileage was 146,000 and failure mileage was 145,150. | |||
| 05/16/2007 | 70000 | ||
| Tl*the contact owns a 2000 ford focus. the contact stated that the vehicle stalled and the failure was worsening by the day. the vehicle would completely shut off or surge before shutting off. it would restart immediately 80% of the time and have to be jumpstarted the remaining 20%. the vehicle would stall even when the vehicle was initially started. the failure occurred at all speeds. the contact would only make turns when no other vehicles were around in fear that the failure would recur. the dealer stated that they would not repair the vehicle according to nhtsa campaign id number 03v482000 (fuel system, gasoline) and would charge $86 for a diagnostic. the manufacturer was not notified. the current mileage was approximately 101,000 and failure mileage was approximately 70,000. | |||
| 11/21/2008 | 120000 | 1 | |
| I went to the gas station to buy gas. after filling the tank i got in and when i tried to start the car it would not turn. not even to the acc position. i called for a tow truck and they came and got it. i called my local ford dealer and asked them about it and they told me its becoming very common for this type of car and to repair it i would have to replace the ignition cylinder and have it programmed... *tr | |||
| 04/24/2008 | 1 | ||
| Tl*the contact owns a 2000 ford focus. the vehicle would hesitate driving at any speed. there are times where the engine will rev and it will raise 2 or 4 rpms but the speed of the vehicle will remain the same. she took the vehicle into a shop and was told that there was a problem in the fuel line and that it needed to be repaired. but she decided to check for recalls before making repairs. she went online and founds recalls for her year make and model. she found a recall that explained her exact problems she called the dealership and was told that the recall did not affect her vin. she believes that her vin should be included in the recall. the current and failure mileages were unavailable. updated 09/10/08 *bf the consumer stated the vehicle hesitates and shuts off. updated 09/11/08 *jb | |||
| 05/02/2008 | 120692 | ||
| Tl*the contact owns a 2000 ford focus. the contact could not accelerate over 20 mph, even after she shifted into third gear. she also noticed that the engine warning light illuminated on the instrument control panel. the dealer stated that her vin was not included in nhtsa campaign id number 03v482000 (fuel system, gasoline). the manufacturer did not provide any assistance. the failure and current mileages were 120,692. | |||
| 07/15/2005 | 80000 | 2 | 02/20/2004 |
| I searched in your page and you already have a campaign. the official nhtsa page concerning recall is #03v48200 and the nhtsa campaign is #02v28900. the engine of my car already crashed and i want to know where i can searched for the car's serial number that are included in this recall. *tr | |||
| 11/21/2007 | 72800 | 6 | 05/04/2001 |
| Tl*the contact owns a 2000 ford focus. while driving 50 mph, the contact depressed the accelerator pedal and the vehicle stalled. the vehicle was able to be restarted a few seconds later. ford stated that the failure was included in nhtsa campaign id number 03v482000 (fuel system); however, the recall repair was previously performed. the failure mileage was 72,800 and current mileage was 73,000. updated 01-15-08. *kb updated | |||
| 08/12/2007 | 15 | 07/10/2001 | |
| Car would start stalling at lights or stop sign. then started shaking and jumping at lights and stop signs. would have to put in neutral which did not help much. while driving would rpm high would have to take foot of gas so it would change gears, at the same time no power. at 1/4 tank while driving just stalls/wait & start again. *jb | |||
| 08/06/2007 | 50600 | 1 | 08/01/2005 |
| Pertaining to nhtsa campaign id number 03v482000 and ford campaign number 03n01. *jb | |||
| 07/06/2007 | 5 | 06/19/2007 | |
| Bought used 2000 ford focus for daughter on 6/19/07. worked fine until about 3 weeks later (~7/6) when car would stall out on her for no reason while she was driving it. taken to dealership we bought from who took it to local ford store so they could look at it. they claim problem has not occurred with them. talked to 800# for ford and lady tells me that service dept has to replicate the problem before they will fix the known problem (fuel delivery module). notification was suppose to be sent to owner. when i talked to previous owners, they said they never received any notifications of recalls, etc from ford. when i spoke to ford, she said owner information is not automatically updated with them...i had her update with my daughter's information. to date, 8/2/07, ford refuses to fix a well-known problem with early ford focus. *jb | |||
| 04/19/2007 | 99000 | 16 | 12/21/2006 |
| Tl*the contact owns a 2000 ford focus. the vehicle was serviced at 99,000 miles for nhtsa recall # 03v482000 (fuel system, gasoline). the engine continued to stall and shut off. the failure only occurred at start up and low speeds of 20 mph. the vehicle would restart after approximately 2-3 attempts. the current mileage is 101,000 and failure mileage was 99,000. | |||
| 02/02/2007 | 2 | 02/18/2004 | |
| There have been several problems regarding 2000 ford focus concerning gas mileage deterioration. all cars lost some form of mpg estimates over years of use, but the focus had terrible deterioration. . i have spoken to many owners of 2000 ford focus' that have experienced the same problem. estimated mpg had been from 15 to 22, with mine fluctuated from 10 to 20. no mechanical problems could be found through normal means. there was no explanation regarding the loss of good gas mileage, with the exception of a problem with the programming of the brain box. also, this car suddenly developed cracks in the windshield - they weren't cracks that were formed from the outside surface or the inside surface. they actually formed in the glass, between the layers. they cannot be felt on the outside or the inside of the glass.*ak | |||
| 01/05/2007 | 123000 | 15 | |
| Tl* - the contact owns a 2000 ford focus. the contact called ford manufacturer on 02/05/07, and they told her that the safety recall 03v482000 applied to the vehicle . the contact had the vehicle towed to the dealer, and was told that they were not doing recall repairs anymore. on certain passenger vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block the flow of fuel to the engine. the contact was told that there was no recall even when she gave the dealer the recall number. the contact stated that this vehicle had the same failure as mentioned in the recall. on 2/5/07 the vehicle would not start. when merging onto the highway at 25 mph the vehicle lost power, sputtered and stalled. someone almost hit the contact's vehicle several times because it stalled. she pulled over to the side of the road and turned off the ignition and restarted the vehicle. this has been going on since 2004 intermittently, and usually happened when she attempted to merge into traffic. also, the this happened several times a week, and each time she has had to pull off the road and restart the engine. | |||
| 06/01/2006 | 190000 | 1 | 11/12/2000 |
| Dt*: the contact stated while driving 55 mph on dry asphalt, the engine stalled. the vehicle was able to be restarted after 15 minutes, and was taken to a service dealer who determined that the fuel pump had stopped functioning. the dealer replaced the pump on two separate occasions, however the problems persisted. the fron stabilizer bar and fuel filter were replaced. updated 11/16/06. *jb | |||
| 07/27/2006 | 5 | 07/30/2001 | |
| Went to vets, when leaving my ford focus started acting up. seemed like gas was not getting to engine, then it quit. left vets to come home, drove about 5 blocks and car did the same thing. a honda dealer was close by so we left car there and rented a car to get home. phoned ford and they said they would do nothing for me. husband went back to penticton to get my car and it did the same thing on the way home, quit coming home 3 times. the honda dealer said if it did it again it was something to do with the fuel system pump, and we would have to replace it. when i talked to ford they said they would not cover the replacement. *jb | |||
| 06/19/2006 | 49463 | 2 | 09/07/2001 |
| I purchased my 2000 ford focus in 2001 and feel as if i have spent more time in the shop for recalls and repairs than i have driving it. in march 2003, i was driving 65 mph on the highway when the car died without warning. i was barely able to make it safely to the shoulder and required a tow to the dealership. they fixed the problem which was apparently related to the recall for the fuel delivery module. the car ran fine until recently when it again began to hesitate, surge, and stall (especially if the air conditioner is on, which i now cannot run and i live in tennessee where the temperatures are regularly in the 80's and 90's). i took the car to the ford dealership yesterday and told them i am having the same problem i had before when the recall was apparently fixed. they said to come back the next day and they would look at it but it would not be covered under the recall or warranty because it was already fixed once and it's only guaranteed for 12 months. this car is a lemon if there ever was one. i will never again purchase an american-made car if they are able to get away with ripping off consumers the way they do. *jb | |||
| 06/04/2006 | 5 | ||
| I took my vehicle to the local ford dealer on march 2, 2006 after i was having trouble with it stalling and then it was hard to restart. they replaced the fuel pump and fuel filter. then on may 19, i took the car in again to have a recall on the locks fixed and to assess the check engine light being on. i was told that their was an evap leak at the gas cap and one would be ordered for me. during this wait i experienced a strong gas smell surrounding the vehicle and coming up through the vents. then on june 4 (the cap still not replaced), i was getting poor gas mileage. as i was backing out of a driveway i noticed a string of gas. as i was driving down the road i was losing gas. i went from half a gallon to e in less that 8 min. until i arrived at my destination and the car died. i put it in neutral and rolled to safety. then i had to have it towed to my local ford dealer who is currently assessing the situation....please help!!! previous problems includes, but it is not limited to the following problems (cuts out, dies, hesitates{coil pack replaced}, the key not fitting into the ignition {jammed the key in & wd40}. *nm | |||
| 05/23/2006 | 54010 | 1 | 05/23/2006 |
| My ford vin 1fahp3835yw335218 is having the symptoms as per nhtsa campaign id number: 03v482000 and meets the specifications of this recall, but ford says that my car doesn't qualify for recall 03n01 because they say the recall is not mandatory and is not a safety recall. i'm driving a 2000 ford focus zts and after running the tank low on fuel, the engine is now hesitating and has a loss of power. i reported to the service tech that my car was having these problems and the circumstances that preceded the change in the car's performance. they said their computer's diagnostic of the situation didn't indicate a problem with the fuel delivery module. *jb | |||
| 11/10/2005 | 82000 | 2 | |
| Dt*: the vehicle's check engine light illuminated. the contact took the vehicle to the dealer to be inspected. the dealer determined that there was a recall on the vehicle regarding the fuel tank assembly (nhtsa recall, #06v025000). the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed that the parts were not available. the fuel pump has been replaced twice. the ignition switch has been replaced three times. updated 3/9/2006 - *nm | |||
| 01/26/2006 | 74900 | 1 | 01/19/2006 |
| The day the problem began my car was idling very oddly. the rpm's would race up, like i was accelerating then the next second it seemed like the car was going to die. the car had over a 1/4 of a tank of gas in it. then the car just quit while i was driving down the road. to find out it was completely out of gas even though the gas gage read 1/4. *nm | |||
| 01/01/1901 | 2 | ||
| Consumer received recall letter for 2000 focus fuel pump and was refused service. *ts the consumer stated the fuel pump was replaced the first time without any problems from the dealer, however the consumer received another letter which stated the fuel pump had been re-designed and it would be replaced without any charge. the dealer refused to replace the fuel pump stating it was for some models not all, even though the consumer was experiencing symptoms at that time. the consumer was told the 3rd cylinder in the engine needed to be replaced. *jb | |||
| 12/11/2005 | 66000 | 20 | 01/10/2003 |
| Brakes will not work when car first driven in morning. have to stand on the brakes to avoid hitting someone. ford will not fix this. this car is extremely dangerous along with the water leak, bad ignition key tumbler and poor gas mileage. it has been rotten from the get go. needs to be recalled! *nm | |||
| 03/01/2000 | 0 | 2 | 03/01/2000 |
| Dt: the consumer complained about a vehicle speed control problem. this problem has been occurring since the consumer purchased the vehicle on march 1, 2000. the consumer took vehicle to dealer, and they told her there was no problem. there is nhtsa recall 99v346000 on this issue for the 2000 ford .focus zx3. the consumer owns a zts 2000 ford focus, which is not included in the recall. also, there is a fuel system problem. vehicle experiences hesitation, loss of power, surging, and dyeing this problem first started on june 1, 2004. when the consumer took vehicle to a dealership for repairs they told her they thought it was the filter in the fuel tank. there is nhtsa recall campaign 03v482000. the dealership told her that this vehicle is not included in the recall because it is a zts. *ak | |||
| 12/08/2004 | 1 | 12/21/1999 | |
| Please look into the fuel systems of the 2000 ford focus. my son and his friend were killed in an automobile accident on 12/8 in detroit, mi. early that morning, they struck a fire hydrant and the car exploded (back of the engine fire). earlier, in the summer of 2004, i had driven the car home, turned off the engine, and gone in the house. about 5 minutes later. i came out to go to dinner with my wife...the car wouldn't turn over. when i got out, i found gas spewed all over the street. i hosed down the area, and had the car towed to bill brown ford-livonia, mi. the car was repaired, and i was assured that all was well. now, 5-6 months later, this accident occurred. i am not suggesting that the accident (hitting the hydrant) wasn't my son's doing. however, the speed at which the accident occurred (est. at 35 mph) shouldn't have resulted in a fuel line break and fire. please check into the incident. the incident report number (detroit police department) is 04146060. the vin number of the car is 1fafp34p4yw217077. the service record at bill brown ford will note a long history of fuel system problems, including the issue noted above (gas on the street). more than anything i want to prevent another tragedy. please look into this matter. *jb | |||
| 04/28/2004 | 101775 | 1 | |
| After the dealership performed the engine stalling recall 03v482000, the vehicle stalls. the dealership inspected the vehicle, but cannot locate a problem. *nm | |||
| 09/15/2003 | 107829 | ||
| I purchased my 2000 ford focus se from merlin motors in saskatoon. production date - may 2/2000, stock no. pp24941, r.o. no. 155631. i believe this car was previously owned by someone in british columbia. here is a chronological breakdown of repairs. april 17/01 - took car in because driver mirror vibrated badly when driving - so badly that i could not look into it, it was shaking that much. also, the trunk would not open from the release inside the car. parts were ordered at this time. vehicle kilometers- 32854. june 19/01 - they checked for driver mirror vibrating when driving and replaced driver side exterior mirror. the also checked for trunk not opening from the release inside the car, they replaced the trunk stop and adjusted. vehicle kilometers- 35222 june 20/01 - they checked for power steering leak and replaced steering rack and set toe. vehicle kilometers- 37782?? (this is obviously an error - i know i did not drive 2, 560 km in one day!) i also did not complain about the power steering and don't recall why my car was in there at the time. sept 21/01 - they repaired rattle in right front going over bumps, tightened all assemble bolts in front end, removed right caliper and rotor, lubed all bushing, adjusted front splash shields, found tie rod bolt loose and tightened. they also fixed molding on window belt, which was loose and checked inside rear view mirror and found it flawed - part on order. vehicle kilometers- 43170. nov 3/01 - we were driving in saskatoon when engine started to boil. we knew this because of steam coming from the hood, all gauges in the car read normal! we took car to merlin - they could find nothing wrong with the car after their checks, and told us to bring it back if it happened again! work order for this date states: customer saw steam coming from under hood, antifreeze pooled on engine, gauge read normal, steam coming from overflow tank - fill with a/freeze, pressure test for leaks, no leaks found. | |||
| 04/15/2003 | 80000 | ||
| I have nothing but grief with my 2000 focus. 1) most recently i had was traveling at 50 km/h when my front right coil spring dropped out of the front end. i phoned ford repeatedly and even though i discovered a program covering my the coil springs on i was given the run around saying that i was outside the program recall date by a few months even though the car was made at the wayne assembly plant; where other program recalls were coming from. i ended up in a field when the coil spring broke, narrowing missing the car next to me. i was thankful that i had escaped with my life but not to be covered by ford was a slap to the face. i am very upset about the way they handled this situation and i am determined to let everyone know about this situation. my alignment is also out because of the accident but can't afford to fix it right now. 2) four times since i've owned the car, the car has stalled. twice rounding a corner going onto a highway and 2 twice on a straight away highway. it always happened when the gas gauge was below 1/8 of a tank and so i thought it was my fault because i was running out of gas. of course i blamed myself. but four times ? i began to become suspicious when the car began chugging uphill on a recent long distance trip. i barely made it to my destination. when i took into a ford dealership in sudbury ontario the serviceman told me that knows of the problem though most of them came in under warranty. of course the problem at first only presented itself when the tank was near empty and so i always or nearly always made sure to have at least half a tank full of gas when driving. today the problem is present regardless of how much gas is in the car. very convenient for ford seeing as though i am outside the 60,000 km warranty plan. again i do not feel comfortable driving on the highways anymore. i am hoping that ford will hear me out a pay for the repair. | |||
| 06/15/2003 | 78000 | ||
| Stalling,coughing,sputtering | |||
| 10/15/2003 | 4700 | ||
| On october 10th 2003 i was driving in the ford focus 2000 wagon from new york city to cleveland, oh, about 500 miles. it drove well for about 300 miles, but started to choke and sputter on hills, like it was about to stall. i was hoping i would make it to cleveland for repairs, but it stalled out on me going 65 miles an hour 60 miles outside of cleveland. i was able to restart, and limped into the nearest town and found a ford dealer in ashtabula oh. he said it was the fuel filter and repaired it. it drove fine for the rest of journey into cleveland. but i then headed to new york city a few days later, and again after 200 miles, it started sputtering on hills. then outside of binghamton, ny it stalled again. i again restarted, and terrified of a fatal accident, i called for road side assistance from verizon wireless. they got a tow truck to get me to a garage, but they were closed. the next morning, i waited for them to diagnose the problem and repair the car, but they were unable to replicate the stalling problem. i drove the rest of the way into new york city terrified, and almost stalled out at the foot fo the george washington bridge. it was after 5:00 pm so the dealership was closed that i bought the car from. so i am planning to have them look at it. but they said that unless they can see the problem, they can't fix it. i also called ford and they said they never heard of this problem. which i later found out is a major problem with this car, and there is an active investigation underway at nhtsa. i am hoping to get by under the lemon law in ny, but fear that the dealership will claim there are no problems with my car. thank you for listening to my complaint. | |||
| 08/15/2003 | 68000 | ||
| Started experiencing problems with the vehicle after purchase. suddenly in august, all power systems/computer type items began to fail -- power locks, trunk release. then, car began (and still does) to sputter and shake when stopped/idle until it would shutdown. also, the radio/cd player would shut off. checked for tsbs for the vehicle model & year and found at least 15. when i took the car to the dealer (world ford sandy springs) we were told that they are technical service bulletins and that we would have to pay to have the car repaired. only official ford recall notices, not even ntsa recall notices, would be honored. on top of this, we would be expected to pay $90 per complaint batch (the tsb list was batched in to 3 main areas)for diagnostic purposes and if any of the complaints were related to a recall, the $90 would be refunded as applicable. i expressed that if ford issued a tsb and the ntsa issued a recall notice, then i should not have to pay to have the car worked on. | |||
| 07/15/2003 | 31000 | ||
| Nov 2002 took to dealer the car was purchased from, told them it was sluggish and gas guage didn't always register. i thought at that time it was maybe the transmission. i was told nothing wrong, could not duplicate problem. took to neighborhood dealer for the same problem replaced fuel filter. had all this work before warranty expired in feb 2003. never notified about possible fuel pump. june 27th started car and engine died. it then wouldn't start again for about 30 minutes. i took it immediately to my neighborhood ford dealership. who told me it was the fuel pump and strongly suggest not to drive the car until repair. so the car was left there for repairs. after listen to the service people at the dealership, it came to my attention this was a common problem. i started to invesigate this myself and find 67 cases listed on the nhtsa website. the common statement was that the while driving at any speed and without prior warning vehicle dies out. on car hitting a park vehicle and several near misses on the highway. 2000 ford focus engine sputters and then stalls at high speeds. my concern is that i have heard and read hundred if not thousands of these fuel pump failures and after many nice but ineffective answers from ford i feel that someone will be injured seriously or die to these faulty and possibly dangerous fuel systems. my dealership previously worked on this telling me fuel filter and i feel know well it was more and like the fuel pump. it seem that the gas guage not registering is a clear sign of problems with the fuel pump. | |||
| 10/15/2000 | 820 | ||
| Extreme amount of problems and recalls, vehicle has low mileage. in addition to listed problems, severe rear tire cupping at 7000 miles, may be attributed to loose rear wheel bearing. power steering pressure hose leaking, a/c still not fixed correctly cold lasted for about a month drivers door lock wont lock interm. rear trunk latch wont release from inside car. fuel gauge erratic, caused driver to run out of gas on a bridge. maf sensor failure, caused driver to be limited to 15 mph on freeway till next exit. vheicles radio stuck on with key removed causing battery drain---happened twice and was fixed. vehicle is a lease due back for return in august. cant wait to be rid of this headache but feel sorry for whoever buys it... i would still like ford motor co to reimburse me for the lease payments made for the amount of downtime and time vehicle spent at the dealership to fix some of these problems......thankyou | |||
| 04/15/2003 | 0 | ||
| We have had problems with engine stall for no reason. when we are at 1/4 of a tank or at 1/2 a tank the engine will sputter or stall for no reason. | |||
| 10/15/2002 | 35000 | ||
| Car is only 2yrs,8mo. have currently expended over $4000.00 on repairs. problem with seals allowing fumes in car from other vehicles running beside mine. the noise and wind shear level is very unsatisfactory. squeal noise and thumping feeling from pressing on brake pedal. hesitation on accelerating into traffic flow. poor quality on parts and workmanship from manufacturer | |||
| 11/15/2002 | 14942 | ||
| Engine starts to stalls when comming to a stop. they claim it needs a new cylinder head. | |||
| 07/15/2002 | 47000 | ||
| My car started by losing power and the the engine would race up in any gear. the lights on the dash would dim along with the radio and the headlights. then on oct 31 2002, the gages went crazy. i parked the car and called ford and asked if they would run a test to see what was wrong. they said i would have to pay for the test and i told them i could not afford it. since then i only drive the car to the store about 5 miles from my house and back. now the engine is stalling again in any gear. the engine light is on. i again asked the dealership and ford if they could run the test to see what is wrong with car again they refused. i just now wrote a e-mail to ford. i just want my car that only has about 49000 miles to run. ford is offering a longer warranty on the newer focus why not offer it to us that owner the piece of junk older focus. | |||
| 01/15/2003 | 35155 | ||
| We purchased this 2000 ford focus on 11/13/00. we began having problems with the manual transmission for the first time in january 2001 and took it to the dealership on 1/25/01 for diagnosis and repair. the vehicle has been in for repairs 4 additional times for manual transmission problems on 8/01/01, 1/11/02,7/09/02, and 2/13/03. the problems have been difficulty shifting into 1st and 2nd gear, grinding when shifting into 3rd gear. one of the times it was taken in we had completely lost the ability to shift into 2nd or 4th gear. each time they have fixed the problem only to have more problems occur. the vehicle was taken to the dealership on 1/30/03 for road noise and wobbling in the wheel. the tire almost fell off on the way to the dealership. at that time we were advised that there was a recall on the wheel bearings. we had never received notification of this and in fact the service manager said that he was unaware of the recall until he looked up our vehicle in the computer. they subsequently performed the following repairs: found related damage because of recall as follows, left drum, spindle and bearings refaced right drum r & r right spindle. rear shoes replaced parts for related damage. this is the information stated on the invoice. at this time the check engine light had also been on so we asked them to also find out what that problem was. they found gross leak found at evap manifold line. replaced line. this vehicle has also been to the dealership for several recalls including the replacement of a battery cable on 1/30/03 and another unspecified recall on 10/02/01. this vehicle has been in the shop 6 times for a total of 67 days in the 27 months that we have owned it. it now has 35,800 miles and the warranty is about to expire. we have made several calls to the dealership and to ford customer service. they have offered to extend the warranty on the drive train and charge us a $50 deductible each time that the vehicle requires service on this system. | |||
| 12/15/2002 | 0 | ||
| My 2000 ford focus has had problems starting 2 months after i purchased it. it's been in 6 times for excessive brake noise and or squealing. the door hinges were squeeking and had to be replaced due to misalignment..it took 5 times to determine this. weather strip molding has been replaced due to falling apart around the headlights. the cd player/stereo was replaced with a new factory model when cd player would not work properly. the "new" model was replaced yet again due to coding seen and no numbers in the window digital area. the fuel pump was replaced after stalling more than 50 miles from home...still does not run up to performance. fuel area reworked again. would not start due to battery cable. ford needs to discontinue this model until they can fix the problems it has with it. they also need to get all focus models off the road, they are safety hazzards. | |||
| 11/15/2002 | 0 | ||
| Air has not worked properly from purchasing the car new. i purchased the car in wa state and have moved to ohio. i am now told that even though the problems started prior to the warranty expiring, since i bought the car from another dealer, i will have to pay for any future prolems myself. fuel, ford know this is a problem, and refuses to tell me if the new fuel pump i had them put in is an old pump or a new one without the problems. other, exhaust leak, i was told i had an exhaust leak, but the engine still sounds very knocky. i am 4th generation ford, my sister was also and now buys anything but ford, this will also be my last ford, but any cash back would be great after buying the most expensive piece of junk i have ever had. | |||
| 12/15/2002 | 0 | ||
| Car has had the brakes serviced a total of five times and the car is stalling during acceleration. this car has been in shops for several recalls as well as twice for ignition lock failure. one of our children was trapped in rear seat by defective seat belt & had to be cut out with a knife. car stalls after it warms up. dealer says it's fuel pump but if that were so, wouldn't it stall waarm or cold. i spoke to an employee at another dealer who said ford was finding problems with sensor connected with cooling system. who do i believe? they want to charge us $700 to replace fuel pump that probably works fine. | |||
| 03/15/2000 | 0 | ||
| I bought the car in june of 2000 since this time the car has had a number of recalls on the car. i feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. also ford knew that the focus was prone to this happening. | |||
| 08/15/2001 | 32000 | ||
| Car stalls when below half a tank of gas. making sharp right turns causes engine to stall. car also lurches like it isn't getting fuel properly when going uphill. fuel pump system has been replaced once. | |||
| 08/15/2003 | 53000 | ||
| Fuel pump failure at 53,000 miles. | |||
| 11/15/2002 | 0 | ||
| Fuel system: vehicle was filled with fuel at a gas station. driver went to leave, car did not start. attendant informed driver that fuel was leaking from vehicle. almost a full tank of fuel dumped onto pavement. fire department showed up and towed vehicle away. apparent problem: fuel hose linkage had come loose and had fallen off from inside the body of the vehicle. other: throttle cable breakage in heavy trafic at high rate of speed. driver meanwhile merging with traffic. breakage resulting in quick deceleration. serious accident narrowly avoided. car was unfortunately out of warranty period, but ford paid for the repair. towing charge was not reimbursed. | |||
| 11/15/2003 | 61000 | ||
| Car stalls, hesitates, getting worse very dangerous!! fuel system seems bad | |||
| 04/15/2003 | 50000 | ||
| Vehicle engine stalls and hesitates when i go around a right hand bend. this happens very regularly as i get onto large or interstate highways. | |||
| 54000 | 2 | ||
| While driving vehicle stalled. when this occurred vehicle lost power. also, at 54,000 miles brake light continuously stayed on, even if the brake pedal hasn't been depressed. recall 03v482000 was issued for fuel system, and recall 00v411000 for the wiring harness . however, this vehicle was not involved in the recalls due to vin. *ak | |||
| 10 | |||
| Shortly after purchase, vehicle started stalling. vehicle stalls out due to excessive fuel. *ph *mr | |||
| 02/10/2004 | 38000 | 1 | 01/01/2000 |
| The dealership wanted to run a diagnostic test to determine if the engine hesitation was due to the fuel delivery module (fdm) before installing a new fdm. if the fdm was not defective. the dealership would charge the consumer for the diagnostic test. *ak *sc | |||
| 1 | |||
| The dealer charged the consumer $80.00 for a diagnostic test before they would perform the recall. recall 03v482000 related to fuel filter contamination. *nm | |||
| 10/23/2003 | 1 | 12/11/2000 | |
| While driving, the vehicle stalled due to electrical failure. there were no brakes or steering. the vehicle crashed into a tree. driver dislocated her shoulder and sustained a head injury. *ak the rear wheel bearings was replaced, the fuel filter was replaced *jb | |||
| 01/20/2004 | 76000 | 1 | |
| The dealership refused to perform recall 03v482000 until the consumer repairs their engine. the recall symptoms have already occurred which lead to the engine failure. please provide any additional information. *nm | |||
| 01/15/2004 | 80000 | 1 | |
| The consumer received nhtsa recall #03v482000 concerning a fuel delivery problem. the consumer took the vehicle to the dealer and they refused to honor the recall. the dealer stated a diagnostic was needed to see if the vehicle qualified for the recall. *jb | |||
| 11/10/2003 | 1 | 07/27/2001 | |
| Numerous problems with focus. bought car in 2001. since the day that i drove off the lot i had squeaky brakes. took to servicer and was told dust on brakes & it was normal. after three attempts, they changed pads & rotors. now i hear the squeak again. car cut off while going up a hill. was told by the servicer that it happened because the weather had recently gotten hot and it shocked the car. key wouldn't enter the ignition. had to have the car towed to servicer. car shuts off if under half a tank. servicer told me keep the gas over half a tank. sometimes i smell something burning while heat on in car. on 2 occassions saw smoke coming from the vents while a/c on ( didn't take to servicer for these problems because they never occured again). today 11/10/03 the check engine light came on and the car started shaking and stalling eventually cutting off. took to the servicer and explained the problem, without even mentioning the make and model of my car the technician said, you must have a focus. no longer under factory warranty and can't afford to pay for these defects that ford is very much aware of. also, the car no longer has value. tried to trade it in before factory warranty ran out last year, and was told car only worth $4,000 while i still owed $10,000, which means i would have had to come up with the $6,000 difference to be free from the car. the car was only 2 yrs old when i tried to trade it in! so, i feel i got ripped off with a lemon that i can't even get rid of. i am seriously considering calling the finance company and voluntarily giving the car back, but then my credit will show a repossession, which is not fair being that the consumers were never told about the history of problems with the focus before we bought them.*ak | |||
| 10/21/2003 | 46000 | 4 | 09/23/2000 |
| Vehicle lost power and stalled when making long right hand turn around highway on-ramp. the vehicle would not restart for approximately 15 minutes, leaving the car in a very dangerous position, half way in the traffic lane for an exit ramp. this has occurred three other times while under 1/4 tank of gas; however, it recovered didn't stall completely or recovered within a minute or two. *la | |||
| 11/17/2003 | 0 | 04/17/2001 | |
| Water leak in my 2000 ford focus. upon reading this website i realize the other problems i've had are similar to this car. car stalling, fuel gauge sticking, radio going out, carpet being replaced,wiper problems etc. when it rains the water can fill the passenger floorboard 2-3 inches. i've had the leak checked at several different places and so far no one can find the leak. according to this website the dealer can't find the problem either. my car is not under warranty any more, and i was informed if the leaking continues it will damage the brain computer or electrical system. if that happens and i have to spend a couple thousand to fix, but if the leaking is not found it will just happen again. i feel this car is unsafe and should have a recall. also, i have not received notice of all the recalls that pertains to this car. i have received only one pertaining to the back real wheel bearing, which was replaced at dealer. but i see that there have been others. why was i not notified? *la | |||
| 10/09/2003 | 39800 | 8 | 08/18/1999 |
| The car stalls in turns while downshifting; going up hills and at highway speeds. it begins hesitation while accelerating; and after several hesitations it will stall out much like it is running out of fuel. the problem began the first year i bought the vehicle and only when the car was running with under half a tank of fuel but now occurs even with a full tank. twice i have mentioned it to ford technicians, twice test results came back negative. the ford technicians have been unable to locate the problem and the car is no longer a reliable source of transportation. *la | |||
| 08/23/2003 | 38000 | 25 | 12/18/2001 |
| In the last 6 months i've owned this vehicle i cannot let it go below a quarter tank or the vehicle acts like it's running out of gas. i've replaced the fuel filter and problem still occurs. dealer wants to charge to tell me whats wrong but i feel this is a defect from ford as i've researched and found several other complaints that are the same. hoping for a recall......*ak | |||
| 06/20/2003 | 45000 | 1 | |
| While driving vehicle started to leak fuel in the engine, then, vehicle caught on fire. as a result vehicle was totaled. consumer states ford motor company refuses to tell her what exactly happened. dealer notified. *ak | |||
| 08/01/2000 | 5000 | 4 | 03/01/2000 |
| Gas mileage is poor on this size veh--motor kicks into neutral while driving at higher speeds. dealer keeps telling me there is no problem/cannot duplicate, 4 incidents, this is very freighting. especially in heavy traffic & cannot get off the road fast. brakes wear between 16000 and 18000 miles with normal driving. the motor belt had to be replaced at 22000 miles. this never happened so soon with any vehicle i have ever owned. repairs and services are very expensive, many safety recalls and product warnings that take time to repair. the dealer has a problem making sure the parts are available when i make an appointment. the wheel bearings have been replaced several times and sound like they may be going bad again! i do not feel safe in this vehicle. what if something fails while myself or my family are in this vehicle. this vehicle has depreciated at such a drastic rate, that i would be wise to trade it for another vehicle. i feel it is in direct relation to all the safety issues with this vehicle. *ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**763169 | |||
| When the gas tank was half full the vehicle would stall on right turns and hills. *nlm | |||
| 05/13/2002 | 39000 | ||
| While driving up hill with less than a quarter tank of gas the engine lost. when the accelerator was pressed the vehicle reacted like it was out of gas. *nlm | |||
| 04/02/2003 | 20756 | 3 | 11/11/2002 |
| Engine stalls or shudders when fuel level reaches a quarter of a tank. *nlm | |||
| 1 | |||
| The seal on windshield came off and there was a noise in the front end of the vehicle. *ak the engine stalled, and the vehicle experienced a fuel system problem. *jb | |||
| 12/17/2002 | 60000 | 5 | 05/25/2002 |
| Vehicle stalled for 3-5 seconds in a right hand curve. no check engine lights or other indicators. called dealership and they have not heard of any other complaints and want to charge me to check the computer in the car. car has also stalled and died when approaching stop lights but restarted first try. brakes also make a loud high pitch squeal at all times. i am contacting ford for assistance. we will see how far i get. ts | |||
| 11/25/2002 | |||
| The vehicle began stalling at every stop light or intersection when braking. the owner managed to turn around and drive back to her house. the vehicle has been towed to the nearest dealership for diagnosis. please describe details. ts | |||
| 1 | |||
| Vehicle will shut down due to the fuel system failing. the fuel system was replaced by the dealership but the failure still persist. please describe details. mr | |||
| 10/01/2001 | 5 | 07/22/2000 | |
| Owner noticed a puddle underneath vehicle after parking for several hours. gas tank was leaking. fuel had leaked all over the exhaust pipe, and other areas underneath. *ak the vehicle stalled while driving on the highway three times. consumer took the vehicle to the dealer and replaced fuel injection system ,the entire gas tank and fuel delivery system but the problem still occurred. *yh | |||
| Vehicle stalls from stop to go point. cause of failure is unknown.*ak | |||
| 06/04/2002 | 1 | 04/01/2001 | |
| While driving 20 mph, vehicle will completely shutdown. after inspection by dealer, it was determined that fuel pump had failed. *ak not only the fuel pump, but fuse to fuel pump and gasket for fuel pump were replaced. *yh | |||
| 08/20/2001 | 1 | 01/15/2001 | |
| Consumer experiencing problems with gas mileage, currently getting approximately 15 miles per gallon when previously getting around 29 miles per gallon, the dealer was contacted three times but diagnostic test show no problems.*jb | |||
| 11/07/2001 | 3 | 08/01/2000 | |
| 3 occurrences: vehicle receives no fuel and stalls to almost a stop when entering interstate highways from entrance ramps. occurs when fuel is between empty and 1/4 full. tank has at least 3-4 gallons in it. must pull off to shoulder and let car sit until it will reaccelerate. very dangerous in that if car enters lane of traffic cannot accelarate vehilce at all.*ak | |||
| 08/20/2001 | 1 | 01/15/2001 | |
| Consumer experiencing problems with gas mileage, currently getting approximately 15 miles per gallon when previously getting around 29 miles per gallon, the dealer was contacted three times but diagnostic test show no problems.*jb | |||
| 04/01/2001 | 3 | 03/12/2000 | |
| While consumer was driving gas tank cover blew off the tank and gas was spilling every where.*ak consumer states vehicle has experienced problems with the sending unit and gas gauge. wheel bearings on the left rear failed. transmission fluid leaks, consumer states this is causing slippage and shifting problems. vehicle experiences a burning oil smell. wiring harness failure. light failure (consumer did not specify). gas leaks. failed suspension parts (consumer did not specify). tires wear prematurely (consumer did not give tire information). splash shields broke. brocking wires in central locking system. *slc | |||
| FUEL SYSTEM, GASOLINE - CARBURETOR SYSTEM | |||
| 03/01/2002 | 2 | 03/01/2000 | |
| Vehicle stalled on highway amidst heavy traffic. dealership said nothing was wrong and charged $80 for checking. dt | |||
| 05/31/2002 | 1 | 05/01/2000 | |
| Six weeks previously, engine stalled on freeway. dealer said couldn't find a problem and let them know if it happened again. 5/31/02 could not get car to go; had towed to dealer. after several days they finally thought it was the air intake valve causing the problem. today i hear about the focus stalling problem possibly being caused by debris in gas tank. i am afraid to drive this car for fear it will stall again on the freeway. i was lucky the last time that i was able to coast to the shoulder and did not get into a crash. i was able to re-start the car and get it off the freeway. other continuing problems that i have had the dealer fix over 3 times each: squeaking brakes and molding around the doors falling off. | |||
| 07/19/2001 | 1 | 02/01/2000 | |
| Vehicle stalls without warning at various speeds. losing all power and steering wheel locks up. dealer notified 4 times. first 3 times they did nothing, fourth time they said they replaced air intake valve. the morning after we got the car out of the shop it stalled again while driving 55mph. we are tired of getting the run around and are hesitant to contact dealer again concerning this problem. 2nd problem- put key into ignition and key wouldn't turn. car had to be towed to dealer where they kept it for a week. i was told it had to do with the ignition cylinder and key had to be coded. these are only 2 of the many problems we have had with our vehicle, but it is ridiculous for a new car to have so many malfunctions and problems.*ak | |||
| 07/28/2000 | 1 | 05/01/2000 | |
| Install an after-market oil rechargable air filter (improves air filtration and traps more dirt than oe filters). tried to start car this morning and engine would not maintain rev's... and would eventually die. had vehicle towed to dealer. they stated that the mass air flow (maf) sensor was not defective, but was made inoperable by oil deposition resulting from the oiled air filter that i had installed (and that all service would not be covered by warranty). service rep also said that they had a tech service bulletin stating that oil rechargable filters should not be used in the focus (even though after market products designed for the focus are available). excess oil is usually 'burned off' when running the car. in the focus case, the maf is in such a place that it collects the oil or any other product coming through the intake and could be rendered defective by the mere fact that the electronics are exposed. oil charge filters have been used for many years. oe manufacturers are aware of them... and if they are a problem, they should be warning consumers in the owners manual not to use them. result of this attempt to improve on air filtration will be over $300.00 since the addition of this component 'ruined' a ford component. service tech said that if this had been a map sensor rather than a maf sensor, there would have been no problem. ford needs to notify owners of this 'potential problem' as oil charge filters are available in any after-market store (auto zone, pep boys. etc)... and are actively being sold.*ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY | |||
| 02/04/2008 | 113458 | 1 | 04/11/2007 |
| Stalling on my ford focus 2000 one day i was driving to work on the highway when my car started to stall i almost had a accident because my car would not speed up. *tr | |||
| 03/07/2007 | 90150 | 7 | 10/21/2000 |
| I drove a 2000 focus zx3 for 3 years without a single problem. on march 2007 (90000 miles) the car stalled and died completely in the middle of a california freeway. after 5 min i was able to restart the car and drive to my mechanic (not a ford dealer). computer analysis showed a faulty mass air flow sensor. he replaced it ($450). two days later, the car stalled again in a residential area (20 mph and full tank of gas). the car restarted and i drove back to same mechanic. he didn't find anything wrong and suggested i should drive to a ford dealer. they replaced the fuel delivery module at no cost because of ford recall #03n01. after that the car stalled (and died) again while pulling out of a parking lot (5 mph and full tank). ford technicians drove the car for 150 miles while hooked up to a flight recorder and found nothing. i drove it for 20mi with a flight recorder and it stalled right away. i tried restarting it and it stalled again (4 times in a row). i was able to record the data using flight recorder. for the first time the check engine light was on (code p1237). the ford dealer inspection all the electrical wires looking for a faulty connection ground. after re-wiring they test-drove the car again. they think the car is ok now. this has been my third week without a car. i was renting a car in order to go to work (paying to go to work). i can't afford to spend more money on more surprises. i have been stressed emotionally and financially. even if the car is ok now, i don't feel safe driving it (or any other ford). at this point i decided to sell the focus to the same ford dealer. i'm complaining about the ford focus and ford in general (as a corporation and a brand) for allowing such a flaw to be sold to the general public. i have been very well treated by the service department at the ford dealer. *jb | |||
| 11/08/2006 | 80000 | 1 | |
| Dt*: the contact stated the vehicle was not included in nhtsa recall # 03v482000, for the fuel system: gasoline due to the vin, when the manufacturer was notified, although the vehicle had the same problems as described in the recall. the contact stated while traveling 55 mph, the engine hesitated when the accelerator was depressed, making a chugging or coughing sound before the engine reacted and accelerated. | |||
| 03/20/2006 | 57000 | 1 | |
| I was driving at 65 mph, while the engine of my car started loosing power and rpms. i immediately shifted to neutral and pulled to the side of the road. i tried to restart the car, but it was running pretty bad, almost as if not enough fuel was going to the engine. i shut the engine off for 5 minutes. i restarted again and it worked ok for another 10 minutes, when the problem occurred again. this is not the first time this is happening, usually it happens when it's a warm (not hot) day, and with half tank or less. however the problem got worse, so it happens regardless of the fuel level. the fuel pump seems to overheat. *nm | |||
| 02/27/2006 | 1 | 08/12/2000 | |
| Ford issued a safety improvement campaign, campaign number: 03v482000, in november 2003, which stated that contamination of the filter in the fuel delivery module would eventually lead to blockage of the system. the replaced the fdm in my car in 2004 because my car was experiencing all the symptoms of the advisory. however, 2 years later, i am experiencing the same problems because the fix did not work. the filter once again became contaminated and the fuel pump once again needs to be replaced. i spoke to a customer service rep at ford and although he was very understanding, the fact is the advisory was not a recall and they took care of the fdm. i am not sure what else can be done at this point because, this first recurrence happened while trying to merge onto 60+ mph traffic and my care refused to accelerate beyond 30 mph. if ford says that the problem is fixed, then a repeat of the problem should not occur two years later. *jb | |||
| 12/13/2005 | 75000 | 2 | 06/01/2002 |
| Dt: the contact states there is an nhtsa recall campaign 03v482000 concerning the filter in the fuel delivery module (fdm). this vehicle has the same problems as indicated in the recall, but it is not included in the recall due to vin. the vehicle has not been repaired.*ak | |||
| 07/13/2005 | 46600 | 1 | 11/26/2003 |
| Did a right turn to get on the freeway and lost most power. hobbled along the shoulder at 20 mph for 1/2 a mile, then it stalled. waited 1 minute, restarted and then it ran fine. no check-engine nor other lights came on until it stalled. occured after driving 3 miles in july (paritally warm) with about 2 gallons of gas. drove to kemp ford and asked service dept about any recalls. seemed to have no knowledge of similar incidents. suggested possble fuel pump problem. the car has lost power three times previously at the same location for about 3-5 seconds, and then recovered. | |||
| 10/01/2004 | 75000 | 5 | 12/13/2003 |
| My husband and i was a trip to paintsville, ky, approximately 80 miles away from home. the car began to spit and sputter and progressively grew worst the farther we drove. the engine light came on and the car was stalling. we were stranded in paintsville, ky for several hours.*ak | |||
| 05/04/2004 | 46652 | 2 | 02/23/2003 |
| Washed car at local car wash, and car ran fine. got home to do finishing touches and kept car running. low on fuel, a little under the 1/4 line, but ran fine. went back out about four hours later to go grocery shopping, and car would not start. all the lights and dinging would come on, but the engine wouldn't turn over. for 2 days my car sat in the parking lot not starting. i would go out in the morning to try and start it, and it would almost start, but wouldn't. i had aaa tow my car to a repair shop and when it got there, they called me and asked what i was trying to do. they got the car off the truck and it started right up. they are keeping my car over night to try and start it in the morning. i feel really dumb now and bad for wasting their time. what could the problem be? | |||
| 03/08/2004 | 35000 | 1 | |
| Consumer received recall 03v482000 concerning fuel delivery module: dealer claimed that the consumer needed to pay a diagnostic fee before the recall work was done. the recall notice clearly stated that the fuel filter was to be replaced free of charge if the vehicle was experiencing certain symptoms. *ak | |||
| 42700 | 1 | ||
| While driving 55 mph the vehicle sputtered and stalled without warning. the fuel tank was half full. the driver pulled the vehicle over to the side of the highway and tried to restart the vehicle twice. the vehicle was then towed to the dealer who replaced the fuel delivery module. please provide any further details. *nlm consumer noted this failure would have been very unsafe had it happened around other vehicles. *ph *nm | |||
| 01/01/2003 | 20 | 11/01/2000 | |
| My 2000 ford focus engine sometimes stalls or hesitates during acceleration when my fuel tank is about one-quarter full. it behaves like it's out of gas, but i know it's not. it has happened more than 20 times since i purchased the vehicle new. to the point where i never allow my tank to get near the 1/4 full mark. *la | |||
| 09/27/2003 | 127000 | 10 | 09/06/2003 |
| 2000 ford focus se/sw with at and ac stalls and or dies during normal driving conditions at high or low speeds. its a repeating occurrence, after the car has been driven for a short while and the engine is at its normal operating temperature. while the above incidents take place, the cars warning systems do not indicate any apparent failure or overheating. | |||
| 08/06/2003 | 75379 | 0 | 09/16/2000 |
| Fuel gauge giving incorrect readings, car stalling on tight curves such as on-ramps to parkways and interstates. told the problem was the fuel pump. had it replaced on 7/11/03; within 48 hrs lines disconnected from pump spilling fuel everywhere. ford reconnected lines which held for 2 weeks then disconnected again. this time ford replaced the second pump. now its the coolant system that is failing, car overheats then stalls. so far no accident has occured, but it seems only a matter of time. | |||
| 07/16/2003 | 42000 | 20 | 09/02/2000 |
| Loses power on right hand turns (entering freeway especially). stalls while driving. began at about 42000 miles, with a quarter tank of gas, so always kept the tank at least half full. this week stalling has occurred with full tank, trying to accelerate from a stop going uphill. air conditioner. 95000 mi currently. (average 3-4k miles/mo). *ak | |||
| 07/14/2003 | 67780 | 3 | 01/15/2000 |
| Fuel delivery problem, possibly vapor lock/fuel pump related (a common $450-$600 repair way too early in the life of the 2000 & 2001 ford focus according to anecdotal e-mail evidence on internet chat sites), but equally likely to be related to ea02-022. 1st symptom was loss of power upon shifting into 2nd gear. speed there was acceleration from 12 mph up into 2nd gear. the car recovered after a near stall with oncoming traffic approaching. 2nd incident was the next day (today) where i was shifting from around 25 mph into third gear in morning rush hour traffic and was nearly rear-ended because the vehicle stalled. fortunately i was albe to pull over to the shoulder, whereupon the vehicle would not accelerate in any gear/was completely asthmatic. after two minutes in place the vehicle recovered and i was able to proceed. the mechanic wants to replace the fuel pump, fuel filter, fuel filter hose and fuel return line....but if the problem is systemic to the fuel delivery system prior to the fuel pump pursuant to the referenced study, then a new pump will be able to draw fuel better/serve as a temporary fix. but, like the original, it too will fail early due to the higher demand on drawing the fuel through the blockage. the tank was approx. 1/4 full at the time of both incidents. *ak | |||
| 1 | 10/01/1999 | ||
| The vehicle lost power/hesitated and sometimes stalled when in motion and allowed the fuel tank to drop below 1/4 full. (vehicle will not run) the consumer believed the problem was the fuel delivery system. *ak *scc *jb | |||
| 05/16/2003 | 22000 | 1 | |
| I have a 2000 ford focus w/ 2.0 zetec engine that started having problems in may of 2002 when i was driving home on the expressway. symptoms included the car lurching in higher rpms (necessary to maintain speed) and eventually the car was unable to maintain 55 mph and stalled on the expressway. it started up half an hour later, and i was able to limp home at 50 mph on the e-way. that problem disappeared after a week, and showed no signs of coming back until the next time i made a long car trip, when it did the same thing, but thankfully did not stall. the car continued to do this, and ford dealers never did find anything wrong with the car, although one dealer charged me $400 to drain and clean the tank because of debris in the tank causing the car to stall on right turns. if not for the focaljet.com website, i would be stuck with an out-of-warranty defective car that ford flatly refused to cover during the warranty, but was happy to split the cost 50-50 one day after the warranty ended. after making another long trip and having the car sputtering at 4000 rpms, i dropped the fuel tank, removed 2 clogged filters from inside the gas tank fuel-sending unit, and the car has worked perfectly since then. i now have more power, smoother power delivery, no stalling or stumbling on the e-way or on right-hand turns, and the car no longer hesitates with the a/c on. these clogged filters have cost me countless hours, trips to the dealer, and $400 when the fix is just to let the external (and user-serviceable) fuel filter do its job. i have kept the 2 filters that i removed and taken pictures of the fuel canister that contained the clogged filters, in case there is any need to investigate them. *nlm | |||
| 04/26/2003 | 4 | ||
| My 2000 ford focus with 45,000 miles on it had been experiencing dramatic hesitation problems around highway exit curves/corners. this happened about 4 separate times, with it finally just stalling and breaking down the last time. thank god the cars behind me were not speeding and didn't crash into my rear end. i was able to roll safely a few feet away to a small shoulder area. i turned the car off and waited a second before starting it again. it started right up with no problem. also a few weeks earlier the car wouldn't start one morning. i had it towed to my local ford dealer, who said it simply needed transmission fluid, they added it and it started up. but in the next two weeks is when it began hesitating on curves and feeling like it was going to cut off. but it had happened once prior to that, it hesitated after the curve and wouldn't accelerate even though i was stepping on the gas. when i took it back to ford, they did a full inspection and told me i needed a new fuel delivery module, a new fuel filter and injection cleaning (the latter 2 being regular maintenance). but this fuel delivery module was major. and my extended warranty (not through ford, but with gm major guard) almost didn't cover it, but decided to cover most of it. the ford dealer told me that the cause for the fuel delivery module going bad was just basic wear and tear over time. i find this hard to believe, especially after reading other customer's complaints of the same problem on this web site and an article on www.cartalks.cars.com. please recommend to ford to address this problem before someone is seriously injured. *jb | |||
| 03/12/2002 | 26000 | 11/20/2000 | |
| Car stalling during right hand turns. *nlm | |||
| 10/28/2002 | 08/01/2001 | ||
| No summary. dt | |||
| 01/01/2001 | 70000 | 1 | 01/01/2000 |
| Consumer stated while driving at any speed and no warning the vehicle shut off. caused consumer to pull off the road. dealer has been notified. ts also noted vehicle shut off when fuel tank at 1/4 or lower and / or when a turn was made. sender and pump assembly replaced. *tt | |||
| 03/07/2001 | 3 | 06/01/2000 | |
| 7/00- tape was stuck in stereo, had to replace stereo. 3/01- had to replace front brack pads at 11000 miles. 11/01- ignition locked on vehicle. had to replace ignition. 3/02- transmission was neutralizing when driving. had to replace transmission. 5/02- car was stalling. ford unable to detect problem. 9/02- car was not accelerating and stalling suddenly- had to replace fuel pump. 9/02- had to replace front brake pads and back brake shoes at 34000 miles. | |||
| 09/03/2002 | 1 | 05/01/2000 | |
| On september 3, 2002, as consumer was leaving work, he smelled gasoline and the car hesitated when he accelerated. consumer pulled into a gas station to get gas since the gas gauge reading was between 3/8 and 1/4 full. consumer looked under the car and saw some gas leaking from the car. consumer thought maybe the gas and the smell was the result of some sort of pressure buildup causing an overflow.) however, after having the car filled up, he then started the car and went to pull away. consumer couldnot even pull away from the pump, when he stepped on the gas pedal, gasoline would pour out under the car from the gas tank. consumer had the car towed to pacifico marple ford (broomall, pa). they determined that the leak probably was due to the tube assembly becoming disconnected from the fuel pump. (that diagnonsis was later confirmed.) a new tube assembly was installed and the car seems to be running just fine, consumer is seeking reimbursement.*jb | |||
| 2 | 09/01/2001 | ||
| No summary listed for above vehicle. *ak | |||
| 07/26/2002 | 2 | 08/01/2000 | |
| While driving at 75 mph on i5 with a full tank, gas pipe line underneath of vehicle broke and i was spilling gas on all vehicles behind me. another motorist signaled to me and i pulled over to find that gas tank was almost empty. temperature on that day was 115f. i was not aware of the problem. i was not able to smell the gasoline. i am a smoker but was not smoking at the time and was about to light a cigarette with my flame lighter. the patrol officer made me open the trunk and the smell took us aback. he instructed me to turn off flashing lights and roll down windows which i couldn't do as i did not want to turn on the motor again. car was towed to athens auto repair in redding. the gas pump had been replaced recently because the needle to register if pump was full or empty had already failed at 70.000 miles. i drive 1,000 miles a week since i work every day in oroville (200 miles round trip).*ak | |||
| 06/23/2002 | 07/01/2000 | ||
| No summary listed fo for above vehicle. *ak | |||
| 06/21/2002 | 12/01/2000 | ||
| When the gas tank is under 1/4 full, the car stalls consistently in hard right turns e.g. jughandles and entrance ramps. this is extremely dangerous, since these turns are often onto high speed highways and interstates. reported this problem to the dealer, who now wants to force me to buy a new fuel pump on recommendation from ford. i have informed the dealer of the ntsa investigation into clogged fuel lines being the real problem. please make this a recall asap to save me $400! | |||
| 1 | 10/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| Vehicle had a tendency to stall with no warning. owner had vehicle inspected by a ford mechanic. the response was that failure was due to an air pocket occurring in fuel line. this was a probable cause, with ford issuing a (tsb) for stalling. please describe details.*ak | |||
| 01/28/2002 | 1 | 01/01/2000 | |
| As a final gesture of goodwill, our local dealership's customer service representative offered us a 24 hour period to consider a $2,000 trade-in credit toward the purchase of a new ford vehicle at 0% financing. this would have more than doubled my daughter's monthly car and insurance payments. because her job was not yet a permanent position, she was not in a position to take a $4,000 loss and double her monthly payments. once that offer had expired we were met with stony indifference by our local dealership's customer service representative. after several conversations with him we came away convinced that ford customer service policies are intentionally designed with several goals in mind: 1) to offer one's local dealership as the only path of recourse other than a nation-wide 1 (800) customer service line; 2) to staunchly refuse to provide the names and mailing addresses of ford customer service representatives at the local level and/or regional level; and 3) to discourage mailings to the national customer service representative (michael jordan) or ceo (william clay ford) with comments such as don't waste your time, they don't even open their mail. the end result is that the car owner feels totally powerless once the goodwill of their dealership's in-house customer service representative has run out. when combined with holding open a 24-hour trade-in offer toward a more expensive ford vehicle, the end result was a psychologically oppressive hard-sell tactic.no safety defect listed. *ak | |||
| 10/01/2001 | 3 | 04/01/2001 | |
| Still in manufacturer's warranty, but continues to leak, no fix for it. *ak | |||
| 01/13/2002 | |||
| Car dies while in motion. had car in shop on nov 8, 2001 for 1 and 1/2 weeks. fuel pump and fuel line were replaced. on january 13, 2002 the car died again while turning almost causing a crash. *ak | |||
| 07/01/2000 | 10 | 03/01/2000 | |
| Fords dealership are rude, worker broke other parts on your cars and don't let you know. you are not able to trust the saleman , the quote you agreed to pay was change on the way into the financial person. i will never buy another ford. they do not stand behind their cars. i have never had this experience before. i changed dealships and the same business. i did fine one nice person toni. i have a 2000 ford focus for anyone who want o buy it for the balance. *ak | |||
| 06/17/2001 | 4 | 10/01/1999 | |
| Fuel line separating at the fuel pump connection on the top of gas tank causing a severe gas leak on the ground near the catalytic converter. | |||
| 06/22/2001 | 1 | 01/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 04/25/2001 | 1 | ||
| Fuel line came loose, a clip retainer broke and output fuel line disconnected, pumping fuel on heat shield/catalytic converter. fire department was called out when daughter went to start vehicle , and she noticed that gasoline was all round and underneath vehicle on the ground. *ak the design of the fuel pump out put line was defective. when the fuel line retaining clip broke, the fuel was sprayed on to the catalytic convertor. *yh | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 10/10/2009 | 48000 | ||
| Tl*the contact owns a 2000 ford focus which was purchased in 2009. she stated that the vehicle failed to start on the first attempt. the dealer replaced the idle arms to no avail. on a separate occasion, the vehicle would not start after several attempts and an independent mechanic stated the fuel pump needed to be replaced; although, there was a previous safety improvement campaign initiated by ford (nhtsa campaign id number 03v482000; component: fuel system, gasoline); however, her vehicle was over the ten year threshold. no repairs were made to the vehicle, to date. the failure and current mileage was 48,000 and the current was 53,000. | |||
| 06/11/2008 | 40000 | 1 | 07/12/2001 |
| Tl*the contact owns a 2000 ford focus. the contact stated that the engine stalled sporadically. a technician inspected the vehicle and stated that the fuel pump was the cause of the failure; however, the repair shop would not assume responsibility because the vehicle was titled salvaged. the failure mileage was 40,000 and current mileage was 65,000. updated 07/01/09 *bf the front coil springs failed as well. updated 07/06/09.*jb | |||
| 03/05/2005 | 176631 | 1 | 12/16/2002 |
| Tl*the contact owns a 2004 ford focus. the contact stated that the front and back doors would not latch and are being held together with a ratchet strap. while driving 20 mph around a bend, the back doors flew open. currently, the front doors will not open from the outside. in the event of a crash, no one would be able to open the doors from the outside. the contact received a recall notice in march of 2005. the vehicle was repaired according to nhtsa campaign id number 05v030000 (latches/locks/linkages:doors:latch); however, the failures persist. the dealer will not replace the latches again. the failure mileage was 176,631. updated 10/03/08 *bf the engine stalled. a new fuel pump was installed. updated 10/06/08. *jb | |||
| 01/15/2007 | 1 | ||
| Had to replace transmission, cost close to $2,800.00. after that was replaced i has a coil spring break over the tire which broke off into my tire and i went careening over a railroad track and i went into a ditch. ford motor company replaced that after much protesting on my behalf. i paid out of pocket to have it towed to a dealership. i was never reimbursed for that. the issue i have had since then is that the car stalls for no apparent reason. i have replaced an o2 censor and battery, but this problem persists. it does not matter what speed i am going. the car acts as if it isn't getting fuel to the motor. now, mechanics are saying i may need to replace the fuel pump which is expensive. i will finally be paying this car off next month. it feels like a disposable adventure. i read up on the recalls and feel this has to be a recall with the fuel system. i am afraid to go very far in this car because i don't know when or where it will stall. it has no real pattern . i tried going with a higher grade of fuel, used additives and it just keeps doing the same thing, please consider my complaint. *tr | |||
| 10/31/2007 | 12500 | 20 | 04/10/2001 |
| On 10/23/07 i inserted key into ignition of my ford focus and immediatley the lights and gauges went haywire-vehicle failed to start. to make a long story short ,after unpluging the battery cables and going back to the stranded car the next evening, it started . 2 days later my wipers came on by themselves and would not stop until i turned the car off and restarted. on 10/31/07 while driving my daughter home, the vehicle began accelerating and deccelertaing uncontrollably. i pulled of the highway and when i opened the drivers door, the seatbelt light began blinking and making a loud ticking noise. this had happened the night prior, but i thought maybe the button was depressed. my dome lights make a screeching noise and blink on and off. this is a serious problem that needs to be looked into. whenever something like this happens i am driving home late at night and of course the dealer is not open to help me . my car is almost paid off and i will not invest more than what it is worth, which is only about $2,500.too bad i have paid about $18,000 for it. i would also like to know why i have not received recalls for the following problems: 1. 1st month after purchase, electrical system running airbags, mirrors, doors etc. failed. 2. 37,000 miles- transmission failed 3. 42,000 miles- power door locks failed and soon after passenger doors stuck in the lock position. 4. all window tracks have failed. 5. wheel bearings replaced. 6. trunk latch failed 7. ignition failed and was replaced and is going again. 8. brought in for 1 recall (fuel filter) and still didn't correct problem with vibration and lurching. this is a vehicle that exceeds highway saftey ratings? something will be done about this if i must hire an attorney- i am out a lot of money and no vehicle. *tr | |||
| 09/15/2007 | 139000 | 1 | 07/21/2005 |
| I own a 2000 ford focus which stalled while driving on the interstate highway (85) between burlington and durham, nc on september 15, 2007. the car first began surging and lost power and later came to a complete stop on the interstate. luckily i was able to pull to the side of the shoulder of the highway before the car came to a rest. the car later started and i was able to make it back home. i took the car to the ford dealer in durham and was told that the problem was a clogged fuel pump and it needed to be replaced at a cost of $750.00. i visited the internet and found that the warranty was extended for the same problem on focus assembled at the wayne and hermosillo assembly plants. the extended coverage program is 03n01. the dealer checked with what they called oasis and my car is not indicated as covered under the extended coverage program. while the failure of the fuel pump did not cause an accident that resulted in injury i feel that i was lucky and could have been towards the center of the highway and would have stalled on the highway and the result would have been different. this extended warranty should be extended to include all 2000 focus because clearly the problem exist with other manufacturing locations and the defect is with the fuel delivery system and not the location of assembly of the vehicle. i have no way of checking behind the dealer but the serial number. *jb | |||
| 07/27/2006 | 5 | 07/30/2001 | |
| Went to vets, when leaving my ford focus started acting up. seemed like gas was not getting to engine, then it quit. left vets to come home, drove about 5 blocks and car did the same thing. a honda dealer was close by so we left car there and rented a car to get home. phoned ford and they said they would do nothing for me. husband went back to penticton to get my car and it did the same thing on the way home, quit coming home 3 times. the honda dealer said if it did it again it was something to do with the fuel system pump, and we would have to replace it. when i talked to ford they said they would not cover the replacement. *jb | |||
| 01/12/2006 | 81000 | 2 | 10/31/2005 |
| I bought my 2000 ford focus in october 2005; in january i had to have the ignition cylinder replaced. this was after i had to have the fuel pump replaced after it went out. i was at school in another county when the ignition locked up. i had to get the car towed to the local ford dealership to get it replaced along with another key. i did not think any thing about it until i found a receipt from the previous owner who had the same part replaced a year earlier. that is the third ignition that has been replaced in my car counting the initial one that came in the car. well the third one that i know of. i have recently read hundreds of other complaints of focus owner's who have the same complaint. ford should issue a recall to correct the problem. *jb | |||
| 05/30/2006 | 101672 | 2 | 03/18/2005 |
| In july 2005 myself and my children were driving my 2000 ford focus lx on the freeway and we were in the fast lane when our car started to stall and were unable to get gas to the car. we later took it to be checked and found out the fuel pump module was not putting fuel into the car and we had to replace it. we later found out that it had been replaced once before. so we had it fixed and on may 30 2006 also driving on the freeway by car began to stall and not want to move well. so once again i took it to be looked at and found out that the same problem as before with the fuel pump module was acting up again and needed to be replaced. i have not fixed it yet due to already fixing it within a years time and have found out that there was a recall on my car and found out the recall was not done on my car due to the vin # not being included in the original recall bulletin. *nm | |||
| 09/01/2005 | 39200 | 1 | |
| The fuel pump in the consumer's 2000 ford focus failed at 39200 miles. *nm the consumer was never informed of a recall regarding the fuel pump. the consumer stated within the first few months of owning the vehicle it needed a new transmission. *jb | |||
| 02/15/2006 | 39880 | 40 | 02/15/2006 |
| I bought a used 2000 ford focus and i will be driving about 50-55 mph and go to slow down or stop and when i go to give it gas and it hesitates and jerks and my mechanic said there was a concern with this vehicle about the fuel pump and i was just wondering if the dealer is doing anything to prevent this. i still have about 4000 till my initial warranty runs out and purchased the extended warranty for the vehicle please help me out eric peters. *jb | |||
| 02/06/2006 | 18875 | 1 | 04/28/2000 |
| I received a notice from ford in 2005 stating that the fuel pump on my 2000 ford focus had some design issues. it also stated that not all vehicles had been affected but should you have any issues with the fuel system to bring it to a dealership for repair at no charge. last month my check engine light kept turning on and i took the car in to have it inspected and my mechanic informed me that there was an issue with the fuel pump and it was spewing raw fuel into the wheel well. he also mentioned that this part was under recall from the manufacturer and referred me to a dealer near by. upon arrival at the dealership, they disputed the recall notice that i had and denied me service. i was forced to pay out of my own pocket to repair the recalled item. *nm | |||
| 12/31/2005 | 100000 | 5 | 04/21/2000 |
| 2000 ford focus se, engine will stall with no warning causing a complete stop of the vehicle in the middle of the highway almost causing an accident. since the problem didn't show any prior symptoms i consider this a major safety problem due to that when it happened to me in a 5 line highway at night with heavy traffic only luck helped me avoiding a major accident. i received a letter from ford back on 2004 related to a fuel pump problem and a replacement program to vehicles having symptoms listed on the letter. at that time my vehicle was working fine so i follow the recommended action that was to take no action and safe the letter in case of something happening in the future. how good is the letter if this problem no give any warning signs it happen at any given time. please follow up on this problem that had been reported by many owners. *jb | |||
| 11/15/2005 | 72000 | 1 | 12/01/2001 |
| Dt: the contact stated there was an electrical problem. the dealer said it was a problem with the sensors within the fuel pump. the dealer said they would need to replace the sensors to remedy the problem. due to the numerous attempted repairs that have not corrected the problem he was not going to have the vehicle repaired at this time. the contact already spent enough money having the vehicle repaired, and should not be out any more money for attempts to repair the vehicle. *ak | |||
| 09/02/2005 | 90000 | 2 | 10/18/1999 |
| Failing fuel pump for the second time in traffic only one year and four months after original replacement. *jb | |||
| 06/17/2005 | 60000 | 01/19/2000 | |
| (1) my car began surging, hesitating, and losing power. (2) my car will shut off without warning at any time and could cause a traffic accident. (3) the fuel pump was replaced as per recall and now 16 months later my car is exibiting the same symptoms and ford motor company will not replace the fuel pump again. | |||
| 07/15/2003 | 60000 | 4 | 09/15/2000 |
| Bought vehicle with a bad fuel pump. dealer replaced it in july 2003. steering column would not work, and dealer replaced it on march 19 2205. middle of april 2005 steering column failed again. will not replace it because it was not under warranty. also , the hatchback door latches are not working properly *ak | |||
| 05/01/2003 | 20000 | 10 | 09/01/2000 |
| Continuous stalling of vehicle especially entering a freeway onramp that has a curve. it has also stalled just sitting in the driveway with at least a quarter tank of gas. it will start if i add a couple of gallons of gasoline to the tank. i am also starting to smell fuel as i drive on occasion. *ak | |||
| 02/01/2005 | 1 | ||
| 'recall campaign; issued for possible engine stalling in ford focus. *bf *sc the fuel pump was replaced. recall #03v482000. *sc | |||
| 12/08/2004 | 10 | ||
| This complaint is concerning clarification of our previous complaints to nhtsa regarding the 2000 ford focus : #10104088 and #10107840. i am extremely concerned about the misinterpretation of data collected by your agency and posted for public review. deaths are not posted, nor are they included as injuries. this misrepresents the seriousness of the vehicle and equipment failures reported. *jb | |||
| 01/31/2005 | 57000 | 5 | |
| While driving at any speed engine stalls. dealer states the fuel pump needs to be replaced. *ak | |||
| 12/08/2004 | 1 | ||
| Fatality vehicle fire, dec. 8 2004. my husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, livonia mi for: ignition, steering column, wheel bearing, brake, rear window control, seat belt &trunk latches, overhead light and engine light. the vacuum line & fuel pump & valve assembly were replaced 2/03, followed by stalling. in 6/03, a/c compressor & manifold line replaced. fuel line & pump failure in 8/03, resulted in gasoline spill on residential street minutes after parking. bogging followed repairs, pcm reprogrammed & leaking pvc tube replaced 1/04. fuel pump again replaced. in 8/04, our 24 year old son took ownership of this problematic car. we are uncertain as to whether vehicle malfunction caused a 35 mph collision with a fire hydrant. an immediate engine explosion and fuel fed fire trapped my son and his passenger. described by police as a relatively minor crash which would not be expected to claim lives, the subsequent unexplained engine fire claimed two young lives. a malfunctioning driver's airbag was also detected. this incident was originally reported to nhtsa by my husband (#10104088). i am supplying these additional facts for your clarification. please correct your posting of 0 injuries as there were 2 fatalities. please take effective action to save lives, as these trouble plagued vehicles seem to become more lethal as they age. confirmation of receipt of this information is requested. *nm *sc *jb | |||
| 01/12/2005 | 38000 | 1 | |
| Nhtsa campaign 00v303000/rear wheel hub nuts. owner was driving and heard a rattling noise in the rear of the vehicle. owner took the vehicle to the dealer and was informed that the left rear wheel and brake drum assembly began to seperate. owner also contacted the manufacturer. although this year make and model is currently being recalled for this defect, due to the vin this vehicle was excluded and the owner received no assistance from the manufacturer. provide further details. | |||
| 11/09/2004 | 61000 | 3 | 10/01/2002 |
| While driving any speed, the vehicle stalled. the vehicle was towed to the dealership, who repaired the alternator. *ak the car cut off several times while backing our of the driveway. the car continued to stall while driving. *eh the fuel pump was replaced. *jb | |||
| 08/01/2004 | 10 | ||
| While driving vehicle lost power, stalled. and sometimes cut completely off. consumer experienced this problem since august 2004. consumer took vehicle to the dealer, who changed the fuel pump. however, problem recurred. *ak the consumer was informed that the throttle position sensor was the problem. the fuel pump was replaced in september 2004, but the vehicle continued to lose power, especially when going up a hill. *sc | |||
| 11/01/2003 | 3 | ||
| Consumer had experienced symptoms of engine hesitation, loss of power surging, and other similar symptoms due to vehicle's fuel pump which was defective before receiving recall notice from manufacturer. (nar) *la | |||
| 05/23/2003 | 1 | ||
| Consumer experienced fuel pump failure. *ph (nar) | |||
| 11/16/2004 | 1 | 09/16/2000 | |
| 2000 ford focus fuel pump failure. i was driving my focus down the street, two minutes from getting on a busy highway when the fuel pump gave out without warning. *ak | |||
| 05/10/2004 | 1 | ||
| First problem started with vehicle stalling- found out that fuel pump was faulty. pump was replaced because of recall. second problem started with no warning- remote for door locks/hatch back/anti-theft stopped working and automatic door locks also stopped working. even after replacing battery in both remotes still does not work. at the same time keyless entry stopped working i noticed that when i turn on my rear windshield wiper the rear hatch opens. i fear that this could be a safety issue because if driving during rain can't use rear wiper or hatch can open and anything in rear of vehicle could fall out causing an accident. please notify me if this is a re-occurring problem and what can be done to remedy it. *jb | |||
| 09/01/2004 | 1 | ||
| The vehicle stalled while driving. this failure is possible related to recall 03n01. *nm recall number number (03v482000) the consumers vehicle experienced engine problems (engine hesitation, loss of power, and surging)as a result of a faulty fuel pump. the consumer was able to minimize the problems by keeping the fuel tank 3/4 to full as set forth in the notice. *tc | |||
| 09/01/2004 | 1 | ||
| While driving the vehicle stalled. *nm the consumer remembered receiving a recall notice in the mail regarding the fuel pump. when the consumer was able to read the recall she discovered that it described that exact same problem that she had experienced. *jb | |||
| 09/03/2004 | 1 | ||
| Consumer's vehicle experienced the same problem as mentioned in nhtsa recall 03v482000 concerning fuel pump failure. in some vehicles, contamination of the filter in the fuel delivery module (fdm) can reduce, and eventually block, the flow of fuel to the engine. dealership indicated to the consumer this vehicle was not included in the recall due to vin. *ak | |||
| 08/29/2004 | 11/24/1999 | ||
| On sunday, august 29, 2004 my son & i were traveling in the city of madison, wisconsin in a speed zone of 30 mph. all of a sudden my car lost power & died in a busy intersection. i thought it might be the battery. so i shut off the engine & tried starting it again - it continued to not start back up; however, we started smelling gas & we couldn't get out of the car due to traffic all around us. finally a police officer came & asked us to immediately get out of the car - there was gas pouring out all over the road. it appeared that the fuel pump was malfunctioning. in december 2003 i had the recall of the fuel pump replaced at the dealership. however, the police officer indicated that it appeared to be the fuel pump because every time you turned the ignition - gas started pouring out. i had my car towed at my expense of $84.00 to the dealership. i also lost a full tank of gas which cost me $17.00. i called the dealership & they directed me to ford custmer relations. i spoke with an anthony on 08/30/04 @ 7:22am (cst). he indicated that the fuel pump could be replaced again that it was a warranty by ford. however, when i asked about the other expenses of towing, rental car (currently without a car & cannot go to work) , replacement of gas lost - he said ford does not have any way of reimbursing these. the customer service person indicated that was nothing that ford could do about this. my great concern is that my son & i inhaled a lot of gas fumes - we could have been blown up in the car (according to the police officer) - and ford is not be helpful in this matter at all. i feel that the 2000 ford focus is not a safe car to drive. plus i there is another recall for the coil on the car & you can't get this replaced because the coils will not be released until december 2004. this seems not responsible of the ford motor company at all. *ak | |||
| 08/26/2004 | 63000 | 30 | 08/08/2000 |
| Car stalls out and took in for fuel delivery module problem with 2000 focus and they didn't even hook up to computer to find problem as they said it was cheaper to just replace the fuel pump. still stalling and hard to start and ford claims alot of time it is not the fuel pump but in the electronics and ford is not covering this problem at this time. *ak | |||
| 09/01/2003 | 2 | ||
| On several occasions the vehicle stalled causing loss of power. (nar) *ph fuel pump replaced twice. *cb | |||
| 01/16/2004 | 1 | ||
| Multiple problems with 2000 ford focus. (nar) *ph *cb | |||
| 05/01/2002 | 25000 | 1 | 04/23/2002 |
| Problems with transmission / sway control arms have been replaced. electronic fuel pump replaced. mr | |||
| 06/01/2004 | 1 | ||
| Refund due for the fuel pump that was installed in 2000 ford focus pursuant to recall program 03n01.*mr (lawyer on behalf of consumer annon shomlo) *jb | |||
| 01/13/2004 | 26579 | 3 | |
| Consumer received recall 03v482000 concerning stalling. the vehicle has had recall repairs done in january, but, the problem recurred. also, rear seat belts were sticking. when consumer needed to undo the belts the buckle stuck. *ak | |||
| 05/25/2004 | 64000 | 3 | |
| While driving up a hill, the vehicle will shut off. the dealer stated that the fuel pump is effective. a recall has been honored for this vehicle and part; however, consumer stated vehicle is worse than before. *la | |||
| 05/18/2004 | 1 | ||
| While driving the vehicle stalled. the driver tried to restart it, but was unsuccessful. the driver had the vehicle towed to the dealer for inspection. the mechanic replaced the fuel pump due to a mixture of gasoline and corrosion. please fill in additional information. *jb | |||
| 05/11/2004 | 1 | 08/09/2001 | |
| Our 2000 ford focus has had so many problems.the most recent has been an ongoing problem that has been getting worse. it started with stalling out occasionally when coming to a stop or making a hard right turn and usually when there was little gas in the tank. about a month ago our check engine light came on after we filled the tank with gas. since then wemore frequently experienced hesitation problems and stalling. two weeks ago our car started hesitating badly while idling, causing the whole car to shake and then it would stall, no matter how much gas was in the tank.it also has power surges mainly at low speeds. we called thomason ford and let them know of the problems we have been experiencing and that we recieved a letter from ford regarding the fuel pumpbeing defective causing the fuel filters to become clogged. we took our car in to have the fuel pump replaced. when we picked up the car is worse then when we took it in.*ak | |||
| 05/01/2004 | 1 | 01/06/2004 | |
| I have a 2000 ford focus that is experience 2 issues that relate to saftey recalls. ford is saying they will not repair due to the car having a branded title, they will only address emissions related issues.*ak since these are safety related (fuel pump and rear bearing), is there anyway to have ford correct these issues? i can not even buy the parts myself from any parts store only from ford. | |||
| 05/04/2004 | 46652 | 2 | 02/23/2003 |
| Washed car at local car wash, and car ran fine. got home to do finishing touches and kept car running. low on fuel, a little under the 1/4 line, but ran fine. went back out about four hours later to go grocery shopping, and car would not start. all the lights and dinging would come on, but the engine wouldn't turn over. for 2 days my car sat in the parking lot not starting. i would go out in the morning to try and start it, and it would almost start, but wouldn't. i had aaa tow my car to a repair shop and when it got there, they called me and asked what i was trying to do. they got the car off the truck and it started right up. they are keeping my car over night to try and start it in the morning. i feel really dumb now and bad for wasting their time. what could the problem be? | |||
| 4 | |||
| While driving consumer smelled gas. another person flagged the consumer to stop her due to fuel leaking from underneath. consumer immediately called the fire department. dealership repaired the fuel pump four times.*ak | |||
| 56255 | 2 | 10/29/2002 | |
| Vehicle would stall and lose power while driving. *ph adjustments were made, but the consumer was informed that the fuel pump may be needed if the problem persists. recall# 03v482000 *sc *jb | |||
| 1 | |||
| Fuel pump assembly was replaced under recall. *ph prior to knowledge of the recall, the vehicle broke down while the consumer was driving. *jb | |||
| 04/03/2004 | 2 | 03/15/2000 | |
| This is a crap car, i can only hope for the best of the next few years as i have paid off the damn thing. 2000 ford focus. fuel pump failed and replaced at dealership who in return refused to give back the full tank of gas i thought i had (i filled up that morning and brought it straight there) another malfunction??? they say i brought it in at 1/4 tank???? the car still sputters!!!! what the hell. also>>>>>paint is horribly peeling off trunk. my car will be green in no time. again dealer wont even answer phone calls because i am off warranty (as if driving miles would actually have anything to do with the peeling of paint) moisture in the front headlight never goes away. and quite frankly i don't feel like replacing the rotors and pads every 15000 miles!!!! chevy here i come! *nm | |||
| 1 | |||
| While depressing the accelerator peda vehicle hesitated/ stalled. dealership serviced the vehicle, and determined that fuel pump needed replacement. *ak | |||
| 11/22/2003 | 95000 | 1 | 11/16/1999 |
| Vehicle running rough - dealership said fuel pump needed replacing; done;then two days later the #3 piston broke and the engine is now unrepairable and must be replaced. *ak | |||
| 03/29/2003 | 34200 | 20 | 03/17/2003 |
| Fuel system fails, loses of power, and then the engine shuts off while driving down the road, very dangerous. *ak | |||
| 12/10/2003 | 57000 | 1 | 06/20/2003 |
| I purchased a 2000 ford focus june of 2003. it checked out fine but just to cover myself i also purchased an extended warranty. in december the car began to run rough so i brought the car into the dealer who changed the spark plugs and a hose. all worked fine for about a month, at which point the car began to run rough again. when i would stop or slow down the car would act like it was going to stall and my engine light would come on. at a stop light i would shift into neutral or park to keep it from stalling. around this time i received a letter from ford that the fuel pump has caused problems just like i was experiencing. i was happy to know this issue was being addressed by ford. i made an appointment at the local ford authorized dealer in town. later that day they called to let me know it was not my fuel pump and they needed my ok to diagnosis. well they told me they could not find anything so they called ford. ford explained there was a design defect in the engine that caused carbon build up and something to stick in the valve. now ford will not take any responsibility, the warranty company won't cover it and the repair is over $2000.00! this has been a nightmare for a single mother who purchase a basic, what i thought economical & reliable car. now i am forced to use every penny i have saved to use toward owning a home some day into a car that ford designed wrong. does ford the big company pay?no, the consumer does. this car attracts a certain type of customer, not one with a lot of money to spare! any advice? *jb | |||
| 1 | 06/12/2000 | ||
| Vehicle stalled unexpectedly. consumer felt vehicle was unsafe to drive. dealer replaced fuel pump, but not the fuel filter without a charge. *ak | |||
| 36200 | 2 | ||
| Ford is aware of the faulty fuel pump and could cause vehicle to stall. consumer experienced stalling several times and it did not always immediately start again. which led to fuel filter replacement. *la the consumer received a recall letter regarding the fuel pump, however when he arrived at the dealership, he was told there was a $100.00 diagnostic charge. the consumer had the fuel pump replaced previously and believed it was just replaced with another faulty fuel pump. *jb | |||
| 1500 | 2 | 11/12/1999 | |
| Vehicle stalled at intersections, nearly resulting in an collision. dealer has replaced several fuel pumps, but problem still exists. *ak | |||
| 07/22/2003 | 32000 | 3 | |
| Consumer received recall 03v482000 concerning fuel pump failure. while driving at any speed, the consumer felt a hesitation in the engine, and then vehicle stalled. even though there was a recall for this vehicle, the manufacturer would not honor it because it was a salvaged vehicle.*ak the consumer stated the coil springs failed. updated 05/11/09. *jb | |||
| 02/25/2004 | 1 | ||
| While driving vehicle stalled. vehicle was towed to the dealer for inspection, and mechanic replaced the fuel pump due to a defective part. a week later, consumer received a recall notice for the replacement of the fuel pump. downtown ford, 809 south fifth street, louisville, ky 40203 . 502-584-9731. service manager kevin wheat. *ak | |||
| 1 | |||
| The consumer requested a refund for a replacement of the fuel pump. *la while driving, the vehicle died and the battery, engine, and oil light was present. *sc *jb | |||
| 02/12/2004 | 1 | ||
| Consumer received nhtsa recall 03v482000 concerning a fuel delivery problem. consumer took vehicle to dealer, and they honored the recall. left the vehicle at 9:00 am, and at 10.00 am consumer picked up the vehicle. five minutes later, the vehicle stalled. consumer took back the vehicle to the dealer, the floor manager indicated nothing they could do. *ak | |||
| 02/04/2004 | 36800 | 25 | |
| Recal 03v482000 concerning stalling. dealer performed the recall repairs on 2/04/2004. before the repairs vehicle stalled only at a complete stop. after the repairs vehicle stalled at least three times a day. driver had to wait for the vehicle to stop on its' own. shifted into park, and restart the vehicle. fuel tank was full when vehicle stalled. *ak | |||
| 01/29/2004 | 1 | 07/13/2001 | |
| After receiving a recall notice on my 2000 ford focus, i took the car to my local dealership (university ford) to have service done, and also to inquire about having the fuel pump replaced. i told the dealership that on more than one occasion my car has demonstrated the symptoms indicated in the letter i received from ford, and that i would like to schedule a time to have this part replaced. upon speaking with the service advisor i was told that they were unable to duplicate the symptoms of the recall, and therefore they would not replace the fuel pump. after playing phone tag with the service manager for about a week, i finally spoke with him tonight, and was told the same thing, that they would not replace the fuel pump without being able to validate my claim, even though i had already spoken with ford motor company's customer relationship center, where i was told that this service should be done without any further diagnostics. *ak | |||
| 01/27/2004 | 1 | 09/07/2000 | |
| The consumer received a recall concerning a fuel delivery problem from the ford manufacturer, nhtsa recall 03v482000, fuel pump. the vehicle was taken to the dealer and dealer refused to honor the recall unless $75.00 was paid up front to perform a diagnostic test. *jb *la | |||
| 01/27/2004 | 74209 | 1 | 06/12/2000 |
| I can no longer defend the ford motor company from the moniker fix or repair daily crowd. i am the unhappy owner of a 2000 focus who will no longer champion the ford brand. i commute approximately 130 miles daily - mostly highway and have had multiple near misses due to the fuel pump failure. i had the fuel pump replaced before the silent recall and am now again experiencing the same symptoms at highway speed that ford willfully knows are dangerous to the motoring public. my local dealer - don seelye ford of kalamazoo, mi has no sympathy - is only willing to replace the 2nd defective fuel pump when the new and improved part is available in february of 2004. in the meantime - i and those around me on the highway are at serious risk - all with ford's blessing. i contacted the ford motor company's customer relations center and met with indifference to this issue. they recorded my complaint, offered no solution than to take my life (and others) at risk by continuing to drive their faulty vehicle. the service center representative would not (or could not) tell me whether this silent recall was an nhsta recall that fell under the safety act - which would mandate immediate attention with the full force of federal law. i read with amazement and astonishment the article in the blue oval news dated nov. 19, 2003 by robert lane related to this issue. i was born and raised in detroit, mi and have several family members who have and continue to work for this company with pride. no longer. i have purchased 3 new ford vehicles in the last 10 years, am in the market for a new vehicle and will not be looking at any ford products. i am the head of a 3 car family - with 2 teenagers - one of driving age. no one in my immediate family will be purchasing, driving or riding in a ford vehicle in my lifetime. and that lifetime may be cut short due to ford's decision in relation to this issue. god help them. *jb | |||
| 01/20/2004 | 1 | ||
| Recall 03v482000 concerning stalling. consumer had the fuel delivery pump replaced in march 2003 and november 2003. vehicle was currently having same problems as mentioned in the recall. dealer told the consumer the vehicle would not be covered under the recall. consumer contacted the manufacturer on this matter. consumer received a call back from mr. lance tang, a supervisor for the customer service line, who told the consumer that she would never be able to get the new part under the recall. *ak | |||
| 01/20/2004 | 1 | 02/03/2003 | |
| Consumer received nhtsa recall letter 03v482000 concerning fuel pump failure. dealer told consumer to bring the vehicle, and he will make diagnostic test which will cost consumer $80.00 to see if this was part of the recall. *ak *la | |||
| 40000 | 1 | ||
| The vehicle's engine stalled and hesitated. when driving about 40-45 mph the vehicle surged and stalled again. this problem is currently being recalled. *nm *mr *sc the worked had not been performed, because the consumer was told there was a 75. charge to perform a test on the fule pump. *jb | |||
| 01/16/2004 | 0 | ||
| The driver received a recall #0037391 notice for the fuel pump. the mechanic stated that the consumer would pay for the diagnostic test. the consumer felt she should not have to pay for the diagnostic test. *nm | |||
| 01/16/2004 | 3 | ||
| My car has a constant bad vibration that intensifies on right turns, going up grades, and over bumps. i have taken it to jim click ford in tucson, az for a total of three times. each time they come up with a different excuse and it never fixes the problem. i have been told at first it was, my tires, i replaced all four tires with top of the line michelins, then i was told that my fuel pump was going out and that is the cause of the vibration, now it is the coils. not one of these has fixed the problem, i am still waiting on the pump to get in stock at jim click, and they did replace the coils at a charge of $370.88. in addition to the vibration it sporadically tries to stall and hesitates when turning. i also have my taillights, and back up lights constantly burning out, i have replaced them 3 times and the last time i had jim click replace them. (the back up light, passenger side is out again) i was also told the first time i took in my car to jim click ford (before the fuel pump recall), i needed to replace a failing fuel pump and that would cost $680.00 to replace. (parts and labor) i could not afford it and took it out of their shop, i then brought it in after the recall and they told me that the fuel pump was not the problem that it was the coil and they could not replace the fuel pump since it was not failing. i then fought it out with them and they said they would replace the fuel pump when it came in stock late january 2004. they did replace the coils and the engine check light was on when i brought it in and that is how they determined that it was the coils. they fixed that problem and i got my car back and guess again the engine light came on the very next day and the vibrations are getting worse. i am starting to feel that this car is a lemon my car only has 64,000 miles and has so many recalls and service bulletins it is scary. *cb | |||
| 01/14/2004 | 150000 | 1 | |
| Consumer received nhtsa recall 03v482000 concerning fuel delivery problem. took vehicle to a dealer, and dealer won't honor the recall, claiming need to perform first a diagnostic. consumer paid $75.00. *ak | |||
| 63000 | 2 | ||
| While driving vehicle stalled. dealerships mechanic informed the consumer that the problem pertained to the fuel pump failure. mechanic had not yet resolve the problem. *ak | |||
| 1 | |||
| While driving at moderate speed vehicle experienced unwanted acceleration, took the vehicle to a repair shop, and they replaced the idle speed control sensor. the vehicle was still experiencing unwanted acceleration. the consumer received a recall notice for the fuel pump that a dealership declined to repair unless the problem recurred. *ak *nm | |||
| 01/09/2004 | 52000 | 1 | |
| I am very angry, i am having the ford focus stalling problem, dealer already replace fuel pump and still stalls, the car has been 30 days at 3 different dealers but haven't fix it, they are aware of this problem but they can't fix it, i have all the same symptoms of the fuel pump problem but this is not what is causing the problem they already check the alternator and it is fine. i hope some one can give me a hand on this i don't know if i can suit ford, and i don't want to wait until i die because this car is hazard, let me know what can i do. *la | |||
| 12/19/2003 | 51000 | 1 | |
| When applying gas vehicle begins to hesitate and engine starts to produce a loud noise. *ak | |||
| 12/12/2003 | 58000 | 5 | |
| Fuel pump malfunctioned, causing intermittent stalling. fuel pump was replaced five times, however the problem still exists. *ak | |||
| 12/26/2003 | 4 | 08/18/2003 | |
| We purchased our 2000 ford focus in august of 2003 it had low miles and we figured i was a good car. in october it broke down on us and it was a clutch disk that went out. we said ok and they fixed it under warranty. the day after we got it back from the shop it started making a weird noise so we took it back and they said they need to make a adjustment. then less than 3 weeks later we ended up having it break down on us once again they had to replace the transmission. well here we are once again. about a month after the transmission. going through a stop light one day the car started to have engine hesitation and loss of power and then would stall out. now they are telling us that water got in our fuel tank and ruined the fuel pump. i just found out by doing some of my own research that the fuel system was recalled in nov of 2003 for cars exhibiting the similar symptoms. the dealership where we purchased the vehicle has not informed us of this recall and states that the water was the cause of our problems. *la | |||
| 10/23/2003 | 30000 | 10 | 01/01/2000 |
| Ford focus fuel pump fails to deliver fuel and car stalls. dangerous! i was only less than half of a tank of gas full and my car stalled out on the very busy davis blvd in nrh tx. it repeatedly died when trying to restart the car to get it to a service station. i filled the car up and the car worked fine. now we never let the car get below a haff a tank. please resolve this issue we could have been killed! this was the most recent time this has happened. this problem and similar hesitation upon acceleration in turns and going uphill have happened numberous times and have left me feeling like i was going to be stranded or worse- in a wreck. i have also had the common ignition cilinder lock problem, a broken door actuator, a broken lumbar support, drasticaly leaking a/c onto the floor, a very noisy front stut noise when going over speed bumps, front car creaking from right front fender noise at highway speeds, and poor service reps that insult person and destroy car (broke things on car that were not broken when brought in for service). all of these things need addressing, but most of all the fuel/hesitation/stalling problem before someone is killed! | |||
| 12/14/2003 | 69000 | 1 | 10/20/2000 |
| 2000 ford focus fuel pump replaced in warranty at 35000 miles. fuel pump out again at 69000 miles. *ak | |||
| 08/07/2003 | 1 | ||
| I own a 200o ford focus and recently saw a media story regarding fuel pump failures. i have had several incidents where my car failed to accelurate or stalled out. the local ford delership reports i have a defective fuel pump. i beleive these should be a recall item. *ak | |||
| 06/20/2003 | 58000 | 1 | 06/07/2000 |
| On the 2 ford focus zx3s i owned both exhibited a hesitation problem when the fuel gauge read 1/4 tank of gas or less. one focus was sold, while the other focus had the fuel pump replaced (both vehicles' warranties had expired). there were never any accidents due to the problem, fortunately the problems arose in the neighborhood or on the open highway. *nlm | |||
| 08/19/2003 | 67500 | 2 | |
| At any speed vehicle hesitated/surged forward and stalled. recall 03v482000 was issued for this make/model and year. however, this vehicle was not included in the recall due to vin. also, this vehicle not included in recall 00v302000 concerning throttle sticking problem due to vin. *ak | |||
| 08/11/2003 | 65000 | 1 | |
| While driving fuel pump failed, causing vehicle to stall in traffic. *ak | |||
| 03/03/2003 | 2 | ||
| Car stalled ford focus and fuel pump replaced. six months later smelled leaking fuel and pump again was replaced. this an extreme safety hazard that needs to be addressed ,it hasn't been taken care of. we were informed we weren't part of the extended coverage program(03n01) as our vin. number wasn't included. even though our car was manufactured in the wayne ass. plant and is a 2000 focus and has had it fuel pump repaired twice already. who's side are you on?our safety should be your first concern. do we have to wait till there is a serious injury. *ak | |||
| 22000 | 2 | ||
| Rear wheel bearings wore out within 22,000 miles. the bearings had been replaced under recall 01i017000 , but failed again. *ak the consumer stated the fuel gauge started at half a tank and then went to the full mark. the dealer replaced the fuel pump. *jb | |||
| 11/12/2003 | 80000 | 1 | 05/23/2002 |
| Merging on to the express way, my 2000 ford focus had a sudden loss of power and i was almost hit by a semi, since where i was driving was surrounded by concrete barriers. i later found that this is a fuel pump problem that is a common problem for focus owners. *la | |||
| 11/04/2003 | 37005 | 1 | 10/06/2000 |
| Engine stall during turn. dealer says it was due to bad fuel pump and it needed to be replaced.*ak | |||
| 11/03/2003 | 33000 | 2 | 08/07/2000 |
| While driving 60 mph the vehicle stalled and the consumer lost power steering. the consumer managed to pull over and the vehicle experienced a hard start. the consumer had the vehicle towed the to dealer. *ak the consumer was told that the mass air flow sensor was dirty and by cleaning it would remedy the problem. *scc the vehicle stalled again and the consumer was then told the fuel pump or the fuel delivery module was the cause of the problem. *jb | |||
| 10/12/2003 | 55745 | 1 | 07/11/2000 |
| On the 12th of october, i was driving on the interstate at about 70 mph, when the engine started to hesitate, and then finally just stalled out all of a sudden. i was in the 2nd lane from the left on a 4 lane interstate, and cars had to swerve around me to avoid a collision. i have done some research, and have found hundreds of similar cases of fuel pump failure on ford focus. i think this should be a safety recall. *ak | |||
| 06/25/2003 | 65000 | 1 | |
| While driving at 55 mph on the highway vehicle lost power and stalled. vehicle was towed to the dealer. the dealer informed the consumer that the fuel pump failed. manufacturer was informed of the problem.*ak | |||
| 1 | |||
| Vehicle runs out of gas, even when there are 2 to 5 gallons remaining in the tank. while driving approximately 65 mph. vehicle disengages, making it a safety hazard to move to the right while at that speed. this is the second experience of this type.*ak | |||
| 10/09/2003 | 43000 | 5 | 03/08/2000 |
| Vehicle stalled multiple times while accelerating. failed to start. fuel pump had to be replaced. *la | |||
| 10/07/2003 | 3 | 03/24/2000 | |
| Driving with under half a tank of gas during right hand turns car almost stalls and slows very rapidly. bucks and starves for fuel and almost got rear ended by car behind me. happened several times on highway on and off ramps and around sharp right hand turns. *la | |||
| 09/11/2003 | 36490 | 1 | 04/10/2000 |
| I own a 2000 zx3 ford focus. well the reason of my complaint is when taking right hand turns my car feels like its going to stall. this really scares me cause i've almost been in two accidents because of it. i heard that its due to a faulty fuel pump. bad thing is im 1,000 miles passed my warranty. *jb | |||
| 10/01/2003 | 0 | 04/01/2001 | |
| I have a 2000 focus. i experiance hesitation when the fuel tank is about 1/4th full, it died once while turning around an offramp cloverleaf. also when coming to stops it idles rough. when starting and waiting while in or out of gear, idling is rough. turning corners i occasionaly get creeks from the front and rear. sometimes i hear thumps from the rear when riding over bumps on occasion. i hear and feel a growl while the engine is running regardless of being in or out of gear or in or out of motion. it feels more prominent when the temp. is below 60 degrees. i can feel it vibrating in the steering wheel while turning and it seems to stop while turning left but continues when the steering reaches center. while going up or down inclines or small depressions in the road it becomes even more noticeable and you can feel it in the floor. the drivers side rear door lock sometimes clicks in and out of the lock postion erratically when the electronic door lock/unlock button is depressed. this handle is also extremely tough to open. sometimes power is lost to the radio, i remove the detachable aniti-theft piece and replace it, sometimes it works, sometimes i need to do it numerous times before the radio will turn back on. i had experianced warped rotors on the front when i first bought the vehicle numerous times, but i switched them with slotted rotors so i no longer have this problem. my rear brake drums are stock (but the pasds are not) and they squeal quite frequently, possibly due to excessive dust. i had noticed that sometimes the power window control would not work for windows other than the drivers. this has not happened in about a year or 2. i have just recently experienced water in the passenger well. last, occasionally the transmission will hesitate while driving. it almost feels like the transmission is shifting into neutral, but more like it was a human with a cluthc out a bit who cannot make up their mind about what gear to use. | |||
| 06/01/2003 | 96000 | 300 | 07/01/2000 |
| My wife has a 2000 focus for the past 3 months when she is driving it will die. it can be restarted quickly but it will die multiple times. it will tend to run rough as well when it has this problem and will have no power. the problem now has become and all the time thing. last week after having it at the ford dealer a couple of weeks back, they left all the connections loose and the car had gas running out every were. also have had a code that said we had a bad gas cap. we have replaced everything that has anything to do with the fuel system and it did no good. fuel pump 2 times, fuel regulator, fuel control module. also checked all the connections as per ford bulletin. | |||
| 09/16/2003 | 41000 | 2 | 06/04/2000 |
| My car is a 2000 ford focus se with 41,000 miles. within the last few months i have noticed a hesitation in acceleration and a difficult time in starting. on july 30th of this year my car would start but not continue to idle. i brought it to my ford dealer and they replaced a idle air control valve @ the cost of $400. this past weekend my car would not start again and i had it towed to the same ford dealership as previously mentioned. they told me it was the fuel pump and it would cost $600. this car has only 41,000 miles on it. i have been to many websites/forums and notice i am not alone. is a recall on the fuel pump in process? *jb | |||
| 09/11/2003 | 48826 | 6 | |
| While driving at any speed on the highway vehicle stalls intermittently, and by doing so, it causes steering wheel to lock. vehicle had been in dealer's shop for fuel pump replacement. at the time of fuel pump replacement mechanic broke the plastic coupling that connected the fuel line to the fuel tank. the breaking of the coupling caused an explosion to occur in the fuel tank. *ak | |||
| 08/01/2003 | 1 | 12/31/2000 | |
| For the past month or so my car, ford focus, has been hesitating and almost stalling when i am stopped at a light or in traffic. it also hesitates on acceleration from a stopped position or when i am driving down the road. *jb | |||
| 08/28/2003 | 40000 | 0 | 03/01/2000 |
| Fuel supply cuts out and vehicle stalls when making long right hand sweeper turns with accelerator depressed (wot) when fuel tank is less than 1/2 full. this typically happens on highway on-ramps when brisk acceleration is required to safely merge into traffic. | |||
| 08/27/2003 | 1 | ||
| In july i had to have the fuel pump and sensor replaced as the guage would read empty when the tank was full. today,the car stalled while i was parking it. i smelled gasoline and got out of the car to find a large amount of gas leaking all over the ground. i then had to have the car towed to the dealer, as the car is still under warrenty. however, before the car could be towed i had to call the fire dept. as aaa will not tow a car leaking gas until they get an ok from the fire dept. *ak | |||
| 08/08/2003 | 52000 | 3 | 03/07/2001 |
| When merging on i87 with my 2000 ford focus ztx (52,000 mi) bucked / hesitated severely when i pressed the accelerator down hard in an attempt to bring the car up to merging speed quickly. i was almost rear-ended because driver behind me didn't expect my car to slow down so suddenly. very dangereous situation. happened multiple times, every time when car was under moderate to heavy load, with 1/4 tank of gas or less. took the car to ford. dealer found fuel pump (inside of fuel tank) clogged with debris. fuel tank was flushed and new fuel pump installed. fuel tank should not be shedding debris and fuel pump should not fail on car that is only 3 yrs old.*ak | |||
| 05/01/2003 | 34000 | 2 | 06/25/2000 |
| When accelerating, the vehicle lost power. took vehicle to dealer who said it was the fuel pump problem. *ak this occurred especially when traveling on ramps and clover leaps. the power would resume on low speeds. the dealer stated that the pressure would drop when going around corners. (the fuel pump and filter were replaced) this was the second fuel pump that was replaced since august 2001. *scc *jb | |||
| 07/14/2003 | 41000 | 1 | 07/15/2000 |
| Faulty fuel pump, made vehicle unsafe to operate. contacted ford customer service and selling dealer on 07-18-03 ref splitting cost of repair as this is a known defect on the 2000 and 2001 model year ford focus. as of this date have not had any response from either. the dealership service manager that effected the replacement of the pump stated that the new pump they installed on my vehicle was a much upgraded part from the original. there fore i contend that ford motor company is well aware that this was a defective part installed on the above model years. there should be a recall of these model years for this defect as the fuel pump failure could cause a motor vehicle accident. the cost of the repair was $385.42 complainant is seeking reimbursement of all -or- 80% of repair cost as has been done for other consumers. problem started under warranty but, did not become severe until vehicle was out of warranty coverage. *ak | |||
| 08/14/2003 | 44500 | 2 | 08/01/2000 |
| Fuel cut off while turning, cat stalls if there was no fuel present. *ak | |||
| 10/03/2002 | 68921 | 1 | 09/19/2001 |
| Fuel pump in 2000 ford focus zx3 is not working properly. it is causing the car to stall on sharp right hand corners. it stumbles going up and down hills unless the fuel tank is over half full.*ak | |||
| 6000 | 1 | ||
| Consumer indicated that vehicle has experienced fuel pump failure. please provide more details. *ph | |||
| 08/04/2003 | 1 | ||
| I have a 2000 ford focus zx3. ever since i bought the car, i have had problems. the day i bought it, i noticed transmission problems, two months after that, i had brake problems. since i have had the car i have gotten my brakes done twice. i have had the car about 15 months now. i also had my ignition cylinder replaced, a fuel filter replaced, and now my car dies when i slow down. i have had nothing but problems with this car. *ak | |||
| 07/20/2003 | 35034 | 1 | 07/02/2000 |
| Engine stopped running with no warning while driving on the freeway causing loss of power steering and requiring quick, emergency manuevers to pull off to the shoulder of the freeway. caused by failure of fuel pump and sender assembly.*ak | |||
| 1 | |||
| Consumer states while traveling up the hill vehicle started to lose power. vehicle was towed to ford, ford was replacing the fuel pump. *ak | |||
| 02/01/2003 | 75000 | 1 | 12/01/1999 |
| My 2000 ford focus has recently begun stalling unexpectedly, especially i've noticed this when making a turn, and when my gas tank is between 1/2 and a 1/4 tank of gas. i believe this is a safety issue, as it stalls unexpectedly. i've read some forum with other focus owners who are having the same issues, related to the fuel pump. this happens fairly frequently if i let my gas tank get between 1/2 and 1/4 tank. *ak | |||
| 07/15/2003 | 52000 | 2 | 07/15/2000 |
| 2000 ford focus.car loses power during right hand turn when fuel in tank is less that 3/8 full. first occurrence was on mountain road. odometer = about 25k mile car almost rear ended. dealer replaced fuel pump. second occurrence same symptom as above. (odometer = about 52k mile) usually occurs during right hand turn. breathtaking when attempting to accelerate to highway speeds. dealer replaced fuel pump. | |||
| 07/13/2003 | 43207 | 2 | 08/21/2002 |
| Fuel pump went out and it also made the fuel pump driver module to go out as well. also there is a loose connection at the fuse junction box in the engine bay.*ak | |||
| 07/14/2003 | 67780 | 3 | 01/15/2000 |
| Fuel delivery problem, possibly vapor lock/fuel pump related (a common $450-$600 repair way too early in the life of the 2000 & 2001 ford focus according to anecdotal e-mail evidence on internet chat sites), but equally likely to be related to ea02-022. 1st symptom was loss of power upon shifting into 2nd gear. speed there was acceleration from 12 mph up into 2nd gear. the car recovered after a near stall with oncoming traffic approaching. 2nd incident was the next day (today) where i was shifting from around 25 mph into third gear in morning rush hour traffic and was nearly rear-ended because the vehicle stalled. fortunately i was albe to pull over to the shoulder, whereupon the vehicle would not accelerate in any gear/was completely asthmatic. after two minutes in place the vehicle recovered and i was able to proceed. the mechanic wants to replace the fuel pump, fuel filter, fuel filter hose and fuel return line....but if the problem is systemic to the fuel delivery system prior to the fuel pump pursuant to the referenced study, then a new pump will be able to draw fuel better/serve as a temporary fix. but, like the original, it too will fail early due to the higher demand on drawing the fuel through the blockage. the tank was approx. 1/4 full at the time of both incidents. *ak | |||
| 07/05/2003 | 2 | ||
| On 7/5/2003 while driving at 85 mph on the highway engine stalled. the vehicle had this same problem last year ,and the fuel pump was defective. the vehicle will be taken to the dealer on 7/8/2003. *ak | |||
| 06/27/2003 | 28000 | 3 | 03/15/2000 |
| Nov of 2002 took to dealer the car was purchased from, told them it was running sluggish and the gas guage didn't always register. told nothing wrong, could not dulpiate problem. took to neighborhood dealer for same problem, replace fuel filter. had all this work done before warranty expired in feb 2003. never was notified about possible fuel pump. i feel this was left out so the ford deaership and company didn't have to cover this part. i have had problems with both locate dealership on getting repairs completed. having to return the car two or three times to one dealers. i have filed complaints about the leak of service with ford. my milage is 39,400, i have my service done regularly by ford. went to take my daughter to school on june 27th,2003. my car started then died, them wouldn't start again for about 30 minutes. drove to dealer very sluggish. i have spoke to ford about paying for the repairs with no luck. their service managers was the one who bought it to my attention this was a common problem with the focus. then i starting to investigate it myself and his right. he told me of about 10 fuel pumps his replaced in less then 2 months. i personally found other focus owners with the same problem. ford needs to recall fuel pump and make this car safe. *ak | |||
| 01/01/2003 | 75000 | 1 | |
| I'm losing power while driving, worse while making turns. it occasionally stalls out, mostly while making hard right turns. i talked with someone in the service dept. of a ford dealership and she says it's the fuel pump which will cost $480. she also stated that there have been a lot of problems with them. i have found that many focus owners are having the same problem and ford is aware of it, but still they have made no recalls. *jb | |||
| 06/01/2003 | 62000 | 02/02/2000 | |
| Focus has around 60,000 miles. but now all of a sudden the motor will sputter after you start the car and just die out. i had one of the egr sensor replace its located on the firewall and also i had an oil change and just installed new spark plugs, wires, air filter and fuel filter and i had a friend have a quick look at the fuel rail and the vacuum hose they look fine. i here that the fuel pump is the issue with late model focus. i just notice when parking the car backwards at an incline in the driveway, it would start but rev-up very high for about 5-10 seconds and still die out. my next step is to have obd ii test done at aaa to see if they can help out, if not my last choice is ford but i rather not the hell them ford, well my point is i also have acura 90 with 183,000 miles and not even close to the repairs. *nlm | |||
| 06/20/2003 | 2 | ||
| Dealer replaced on september 2002 the fuel pump because the fuel rail was leaking. in june vehicle has been twice at the dealer with the same problem.*ak | |||
| 03/12/2003 | 12000 | 1 | 01/05/2000 |
| Fuel pump failed in my 2000 ford focus. the pump went out as i was coming to a stop causing the car to stall and the power steering to go off. i was unable to steer, and was fortunate that there was a red light so i could restart the vehicle. this was the fourth time that happened. *nlm | |||
| 05/15/2003 | 34000 | 0 | 08/10/2002 |
| Was driving south on i44 when fuel pump quit working. car stalled on highway going 75 mph. i pulled over to the shoulder as soon as possible. there could of been a wreck if there was more traffic or no shoulder. very dangerous. *nlm | |||
| 06/09/2003 | 30000 | 1 | 01/06/2001 |
| 2000 ford focus fuel pump problems. i think that this is something that ford needs to recall. the amount of people that are having to pay ridiculous amounts of money to fix this is stupid. i know that ford is a better company than this and i believe that they need to show their true colors and step up to the plate and recall this part on the focuses. it's also a serious safety issue as well. the car will just die when you round a corner. i don't think that's exactly safe. i can't see paying almost 500.00 to have something replaced that's happening on so many cars. i could see paying that money if it was a scarce problem, but it's not. every focus owner that i know has had to replace the fuel pump at least once. some have had to do it 2 or 3 times. this needs to be a recall and ford knows it. *jb | |||
| 06/02/2003 | 19000 | 2 | 09/05/2001 |
| When turning right it seems the fuel pump stops working. *ak | |||
| 06/03/2003 | 46500 | 1 | |
| Engine cutting out on 2000 ford focus while driving. *nlm | |||
| 05/10/2003 | 40011 | 2 | 12/13/2000 |
| I am an owner of a 2000 ford focus that has been to the dealer for 10 problems/recalls. the latest and my major concern is my daughter was driving down the road at a very low speed just after leaving a parking lot she hit a very small pothole and immediately the car stalled. luckly a gentleman stopped and helped her get the car off the side. we have 40k miles on the car. we had the car towed to victory ford in lagrange ga. the car was there from may 10-may 23 finally repaired at a cost of 670.00. my concern is that i have heard and read of hundreds if not thousands of these fuel pump failures and after many nice but ineffective answers from ford i feel that someone will be injured seriously or die due to these faulty and possibly dangerous fuel systems. also my dealership previously worked on this fuel system under warranty. after filling the gas tank the only way it registered was after slamming the car doors. that was repaired it seems. *nlm | |||
| 04/21/2003 | 100000 | 1 | |
| The vehicle stalled without warning. the dealer stated the fuel pump failed. *jb | |||
| 05/10/2003 | 15000 | 05/15/2000 | |
| 2000 ford focus zx3 persistent fuel pump issues. stalling under hard right turns. long turnover and starting times. *nlm | |||
| 03/20/2003 | 44800 | 10 | 12/29/2000 |
| 2000 ford focus engine sputters and then stalls at high speeds. after sitting on the side of the road and letting the car sit with the engine off, you can start it up and then drive for approximately 10 minutes at high speed before the same problem occurs. at lower speeds the problem is not as prevalent. pinpoint diagnostic computer first provide the mass air flow sensor as the problem. several weeks after the new mass air flow sensor was replaced i had the same problem (exactly the same symptoms). this time the diagnostic computer provided the fuel pump as the problem. i noticed a technical service bulletin from ford about the fuel pulse damper, but they say that bulletins are not of any issue. i have also been able to find many other instances of faulty fuel pumps in the focus through random internet observation. my car is approximately 5 to 6 thousand miles past warranty (miles only, not years) and i will be spending the equivalent of 4 car payments to have the mass air flow sensor and the fuel pump fixed. any information on this problem would be appreciated. *jb | |||
| 08/01/2000 | 30 | ||
| Have had very discerning trouble with 2000 ford focus. things previously fixed are still not working properly. i have had the car since late 2000, and it has been in the service dept. more than i have been able to enjoy it. | |||
| 03/18/2003 | 36800 | 2 | 05/15/2000 |
| Our 2000 ford focus stalls. the first dealer it was taken to replaced the fuel filter - approximately an hour east of that dealer the car began to stall out again...the next dealer telling us the fuel pump needed to be replaced. this also happened as far back as two years ago. *jb | |||
| 03/15/2003 | 30000 | 25 | 03/03/2000 |
| My 2000 ford focus with 45,000 miles on it has been experiencing violent stumbling and hesitation problems around highway corners. this has been occurring for the past 15,000 miles. ford was unable to fix this problem, but talking with others who took safety matters into their own hands found the fuel pumps not keeping adequate fuel flow to the engine. my car is at the dealership now with specific direction to replace this at my cost. when a car violently stalls on the highway around a corner, it's not safe. please recommend to ford to address this problem before someone is injured. *jb | |||
| 18057 | 1 | 12/01/2001 | |
| The front and rear brakes, the fuel pump, fuel injector, heater chamber, half shaft bearing, third brake light and speedometer cluster were all replaced. *ak *jb | |||
| 03/13/2003 | 38000 | 3 | 05/12/2000 |
| Fuel pump on my ford focus went out twice, once at 38000 miles, then at 91000 miles. car died intermittently on freeways, climbing hills, and would shake at acceleration. very frightening.*jb | |||
| 03/09/2003 | 81200 | 3 | 06/14/2000 |
| Car will stall when attempting moderate speed right turn. highway entrance if gas tank is less than half full.*jb | |||
| 08/01/2002 | 30000 | 2 | 10/01/2000 |
| Fuel pump failure. with less than 3/8 tank of gas car will not start if parked on a grade. also car hesitated at full throttle on the highway, but was ok at partial throttle, but speed could not be maintained. dealer diagnosed both problems as fuel pump failure. dealer volunteered that they have a lot of problems with the focus fuel pump. other complaints also mention slag or contamination from the fuel tank, which could contribute to the pump failure.*jb | |||
| 01/11/2003 | 30000 | 3 | 05/06/2000 |
| Loss of power. occurs after the following combination of conditions: 1. fuel level below 1/4 tank 2. accelerating onto highway with circular approach (ramp) going clockwise. 3. vehicle speed on circular ramp above 30 mph. vehicle loses power upon entering highway. pressing accelerator pedal gives erratic results. vehicle will reset and operate properly when pulled off on shoulder and vehicle is turned off and then on again. | |||
| 02/11/2003 | 30000 | 06/01/2001 | |
| My complaint deals with the 2000 ford focus . i purchased this vehicle in june of 2001 with 100 miles on the odometer. since then i have had to bring my car back for a few recals. one of the recals was the rear suspension where my car lost control and i veered off the road....luckily noone was hurt. the reason why i am writing this complaint is because i understand that there is a investigation on the focus for various problems. i wanted to add to the investigation by saying that i just spent 340 bucks on my ignition switch because it wouldn't turn which i understand is a common problem and i also had problems with my car stalling in the middle of the thruway. i almost crashed into an eighteen wheeler! i have had the fuel pump replaced and my car still idols very rough and occasionaly stalls out when i am stopped. ford should be embarrased by this and should take all focus's off the road! i read that there were hundreds of ford focus' with the exact same problem but no recal was issued | |||
| 01/10/2003 | 48158 | 07/31/2000 | |
| Severe hesitation problems on several occations as i was accelerating. took it to the dealer three times. they were unable to correct the problem, because they were not able to reproduce the same problem. january 2003 the car would not start. i had it towed to the dealership. i had to replace the fuel pump $440. mileage on the vehicle was 48,000. i was having the hestiation difficulties during the warrenty period. | |||
| 11/12/2002 | 1 | 02/01/2001 | |
| Consumer was exiting a parking garage and placed vehicle in reverse. without warning, car suddenly accelerated and rear tail spun around 2 times then hit a parked vehicle. consumer did apply brakes with no success. ph insurance company informed dealership that there were two recalls that dealt with a defective throttle and speed control which was not performed on the vehicle prior to the accident. other problems included weezing noise while turning. power steering racked failed and replaced. lack of power steering in steering wheel. rear brake pad replacement. rear wheel bearing noise. defective wheel bearings replaced. tire punctured and replaced. hesitation on acceleration. fuel pump and gasket replaced. tires rotted out. key stuck in ignition. replaced malfunctioned shifter assembly. trunk lid wouldn't latch. latch replaced. *tt | |||
| 12 | |||
| The consumer has experienced the following: the replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36k miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. scc | |||
| 12/14/2002 | 1 | 12/08/1999 | |
| Fuel pump | |||
| 09/03/2002 | 1 | 05/01/2000 | |
| On september 3, 2002, as consumer was leaving work, he smelled gasoline and the car hesitated when he accelerated. consumer pulled into a gas station to get gas since the gas gauge reading was between 3/8 and 1/4 full. consumer looked under the car and saw some gas leaking from the car. consumer thought maybe the gas and the smell was the result of some sort of pressure buildup causing an overflow.) however, after having the car filled up, he then started the car and went to pull away. consumer couldnot even pull away from the pump, when he stepped on the gas pedal, gasoline would pour out under the car from the gas tank. consumer had the car towed to pacifico marple ford (broomall, pa). they determined that the leak probably was due to the tube assembly becoming disconnected from the fuel pump. (that diagnonsis was later confirmed.) a new tube assembly was installed and the car seems to be running just fine, consumer is seeking reimbursement.*jb | |||
| 05/01/2000 | |||
| Car stalls when gas tank guage reads slightly over 1/4 tank mark. expecially on hard right hand turns. dealer said it was fuel pump in gas tank.....occurred at 36000 miles +/-. also occurs on straight of ways. i didn't get extended warranty....surely they can make a better fuel pump. i may have to pay to have this fixed, but i have heard that focus has had a recall because of stalling engines......i haven't gotten a notice.*ak | |||
| Fuel pump has been going bad. bad design.*ak | |||
| 08/19/2002 | 4 | 02/01/2000 | |
| 1. july 26,2000 was the first incident when the fuel gauge light came on and even though the tank was full, the gauge registered empty. dealer replaced sender and pump assembly. 2. oct.11,2000 fuel gauge light came on, and the gauge registered the tank as empty even though it was full. dealer replaced the sender and pump assembly. 3. feb. 6, 2002, engine check light came on, returned to the dealer who replaced fuel filler cap. 4. aug. 19, 2002, service engine light came on, returned to dealer who replaced the gasket-fuel tank sender.*ak | |||
| 03/30/2002 | 1 | 07/01/2000 | |
| While in motion vehicle began to lose speed. the problem was intemittent for approx. 2-3 weeks. the speed would drop as soon as the engine would get hot. the dealer replaced the fuel pump under secret warranty and consumer paid for maintenance. *jg | |||
| 1 | |||
| Th efuel gauge reading is not accurate. the fuel tank sender was replaced. the vehicle was running rough. when consumer turned vehicle off, the vehicle would not start back up, the fuel pump was replaced. *jg | |||
| 07/25/2002 | |||
| While driving vehicle stalls out without warning due to a bad fuel pump. contacted dealer.*ak | |||
| 07/10/2002 | 5 | ||
| Vehicle stalls at any speed, consumer replaced fuel pump. *ak consumer stated stalling occured 4 to 5 times withn a 3 week period.*jb | |||
| 04/01/2002 | |||
| In highway traffic vehicle shutsdown unexpectedly. dealer has replaced fuel pump, and computer board. problem keeps reoccurring. please provide any further information.*ak | |||
| 09/22/2001 | 0 | ||
| Vehicle constantly stalls. sometimes she cannot take key out of ignition. then, sometimes cannot put key in ignition. also, fuel pump has been changed twice. when accelerating vehicle begins to vibrate.*ak | |||
| 07/01/2002 | 1 | 12/01/2000 | |
| Fuel pump is not functioning properly. while driving vehicle will stall. very unsafe while travelling on roads because vehicle loses some control.*ak ford refuses to assist with the cost or warn other drivers of this very unsafe condition. this fuel pump is problematic. *jg | |||
| 07/08/2002 | |||
| Vehicle would not start. vehicle towed to dealer, and they informed consumer that fuel pump inside the fuel tank needed to be replaced. feel free to provide any further information.*ak | |||
| 07/01/2001 | 3 | ||
| Vehicle has stalled numerous times at speeds of up to 65 mph. dealer has replaced fuel pump three times, did not remedy the problem.*ak | |||
| 06/21/2002 | 12/01/2000 | ||
| When the gas tank is under 1/4 full, the car stalls consistently in hard right turns e.g. jughandles and entrance ramps. this is extremely dangerous, since these turns are often onto high speed highways and interstates. reported this problem to the dealer, who now wants to force me to buy a new fuel pump on recommendation from ford. i have informed the dealer of the ntsa investigation into clogged fuel lines being the real problem. please make this a recall asap to save me $400! | |||
| 02/10/2002 | |||
| Vehicle stalled twice at 45 mph. dealer replaced the fuel pump.*ak | |||
| 03/21/2002 | 3 | ||
| Engine stalled-took to local dealer-they replaced fuel pump. *ak | |||
| 06/07/2002 | 8 | 06/01/2000 | |
| Car started stalling before it ran out of warranty. dealer replaced fuel pump that was all they could figure out. that lasted as long as the warranty did. i personaly replaced the fuel tank and fuel pump and fuel filters each time. the car has continued to stall sense under warranty. the dealer can't figure out the problem ,they said that they have nothing but problem with the ford focus. i've contacted ford corp. and you get no help from them. the car has stalled on several occasion as long as the car sit for a long period of time it will start and run for awhile then it will do it again. i cannot afford to take it the dealer each time to tell me nothing is wrong with it. this problem could end in an accident and possible injury. i hope this doesn't take a class action suit against ford to get this problem corrected.*ak | |||
| 06/10/2002 | 2 | ||
| Vehicle will shutdown without notice, it loses all power. took to dealer, they replaced fuel filter, and that did not correct the problem. *ak consumer stated that the vehicle shutdown the same as before, the dealer replaced the full pump. *yh | |||
| 05/10/2002 | 1 | 05/01/2001 | |
| The fuel pump went out. i have heard of this happening many times with the focus. i called dealer to see if it was under warranty - no, and yes it is the fuel pump, we have done 4 in the last 2 weeks.*ak | |||
| 01/10/2002 | 2 | ||
| Vehicle would accelerate on it's own everytime it was driven, when driving 30 mph up to 51 mph. mileage at the time was 49361. dealer replaced the fuel pump, vehicle has not stalled since.*jb | |||
| 01/10/2002 | |||
| Vehicle would stall around 30 mph on a daily basis, dealer replaced fuel pump. vehicle has not stalled since. *ak | |||
| 4 | 05/01/2000 | ||
| Fuel pump problems: when making right hand turns, or driving around extended right hand curves (like freeway on- and off-ramps [aka cloverleafs]), the car nearly stalls when attempting to accelerate after the turn. when consumer steps on the gas pedal, the engine seems to stop running. when consumer lets off the pedal, the engine runs again and once the car has rolled in a straight line for a short distance, (50-100 ft.), consumer is able to accelerate. this problem begins to show up when the fuel gauge indicates the fuel tank is less than full. at that point, the stalling problem only occurs after making a hard turn. the stalling problem is easier to replicate as the amount of fuel indicated by the fuel gauge drops below 3/8 of a tank. this problem has not occurred when making any left hand turns. rear electrical problems up until about 38,000 miles, these problems were intermittent, and werenot evident most of the time. consumer had the vehicle checked at a dealer and they were not able to locate (or even reproduce) the problem. recently, the problems began to reoccur more frequently, until now, they are present virtually all the time. the problems occur together. if one part of the system is functioning properly, the other parts are functioning as well. the problems are, the right turn signals flash quickly. the right turn signals flash quickly when the brakes are applied. if the turn signal is on without the brakes (as in approaching a turn or signaling a lane change), the turn signal flashes normally. the left turn signal is never affected. the rear window defroster does not work. the light on the switch illuminates when pressed on but the window does not clear so there seems to be no power going to the wires of the defroster. taillights and back-up lights illuminate. when the switch of the rear window defroster is on (and the defroster is not working) the taillights and back-up lights illuminate.*jb | |||
| 04/01/2002 | 1 | ||
| Consumer states that the vehicle stalls in warm weather at various speeds. the dealer has determined that the fuel pump is restricting the fuel flow and causes the stalling. nlm | |||
| 04/16/2002 | 1 | ||
| Consumer states that the vehicle stalls in warm weather atvarious speeds. the dealer has determined that the fuel pump is restricting the fuel flow and causing the stalling. nlm | |||
| 10/01/2000 | 35 | 02/01/2000 | |
| Ford new england regional service manager andy georgescu 508-490-6172 and 781-431-1883 acknowledged that the ford manufacturing process can cause slag build up resulting in damaged fuel pumps that causes the engine to stall at any time. this has caused one accident for me and nearly caused others. the fuel pump has to be replaced and the slag removed. note: the date of the accident in this report is approximate. i will need to verify. | |||
| 01/13/2002 | |||
| Car dies while in motion. had car in shop on nov 8, 2001 for 1 and 1/2 weeks. fuel pump and fuel line were replaced. on january 13, 2002 the car died again while turning almost causing a crash. *ak | |||
| 07/19/2001 | 2 | 09/01/2000 | |
| The first time that this happened i was traveling at 50mph. my car began to lose power and become hard to control, then it stalled leaving my coasting trying to find a safe place to pull over. i took my car into the dealer and they replaced the fuel pump and several other parts. the second time it happened i was again traveling at 50mph, when again i lost power to the car and was left coasting. i believe that this is a serious problem and a very unsafe problem when you have a car with power steering and you loose power it makes it eatremely hard to control the vehicle as well as a car that just coasts. i would like to see something done about this serious defect in these cars. *ak | |||
| 09/20/2001 | |||
| Was driving 50mph when vehicle started to lose power. had managed to pull to side of road. had vehicle towed to mechanic. was informed fuel pump was defective and needed replacing. this problem has happened once before.*ak | |||
| 05/09/2000 | 2 | 11/15/1999 | |
| Windshield had cracked and was replaced, approximately one month later the windshield cracked again in the exact same spot, nothing had hit the windshield on either times that it had cracked. air conditioner drains inside the car to the drivers side floor. brakes squeak, dealer replaced rear brake shoes, however noise is still there. steering wheel was peeling, dealer replaced it. vehicle will not start at times, dealer reprogrammed the pcm and replaced the fuel pump. transmission slips into neutral while driving, it will not shift into reverse until after about 10 seconds, dealer has replaced the mlp sensor and transmission range sensor to attempt to correct problem yet it still continues, transmission lines leaking and dealer replaced lines. noise coming from under the hood. hood rattled, dealer adjusted and lubed the hood stops. engine races at times, vehicle hesitates and feels like it is going to stall. *slc | |||
| 04/01/2001 | 4 | ||
| Engine stalled four times during normal operation. dealership examined vehicle and replaced fuel pump and lines. then in middle of july, while traveling at approximately 40 mph and entering highway, vehicle stalled again. dealer stated that problem was no longer covered under warranty. please provide any additional information/attachments.*ak | |||
| 06/11/2001 | 0 | ||
| Vehicle was parked and wouldn't start. gasoline was spraying all over engine, and coming from underneath vehicle. dealership is aware of problem.*ak | |||
| 06/15/2001 | 4 | 05/01/2000 | |
| Vehicle not accelerating while stepping on gas pedal in hot days. fuel pump fails after being used for 30,000 miles, hestitate to speed up at 3,000 rpm at 4th gear; could be dangerous while traveling uphill on a highway and might cause a crash from vehicles behind. *ak | |||
| Intermittently, at highway speeds, vehicle will stall out without warning. dealer has replaced fuel pump three times, and injector pressure sensor. however , problem still exists. dealer reinspected vehicle, and has determined that something in fuel tank was causing vehicle to stall out. please provide additional information. *ak | |||
| 06/01/1999 | 0 | ||
| While driving at any speed and without prior warning vehicle dies out. also, vehicle fails to restart. consumer has contacted dealer on five different occasions. dealer determined cause was due to dirt build up in fuel pump. problem has reoccurried. please provide any furthur details.*ak | |||
| 10/25/2000 | 1 | 10/01/1999 | |
| While driving this vehicle will stall unexpectedly at any given speed without warning. dealer has attempted to fix problem for the third time now. first attempt said they could not find a problem - second time replaced mass air flow sensor - now they are replacing the fuel pump. we feel this car is unsafe to drive and have lost confidence in the reliability of this car. we feel like it is an accident waiting to happen. we feel that the dealership is not competent to fix the problem and we would like to persue the lemon law rights for a refund for this car.*ak | |||
| Due to a problem with fuel pump; when fuel tank is full fuel gauge registers empty. also, fuel pump has been replaced three times which has not corrected problem. please give any further details.*ak | |||
| 08/15/2000 | 1 | ||
| Fuel pump and sending unit failed causing the gauge to read empty and low fuel light to flash. nlm | |||
| 10/01/1999 | |||
| Defective fuel pump,had to tow to dlrship.strong gas odor after repair,dlrship said bad connection, still strong odor, dlrshp discovered seams in gas tank failing, need replacement. attempted to install new one, and o ring was torn.must wait due tonational back order.does this mean there are lots more failing gas tanks? sounds like pinto problem. severe safety question. pleasse advise of findings. *ak | |||
| 05/08/2000 | |||
| Fuel pump malfunctioned, causing the vehicle to stall uenxpectedly which may cause a crash. common problem. please provide further information. *ak | |||
| 02/05/2000 | |||
| Attempted to start vehicle in parking lot and it started sputtering and shaking. engine check light/ oil light and battery light came on. then, vehicle just shut off. this happened twice. contacted dealer, and vehicle was in repair shop for 3 days. but, dealer couldn't find anything wrong. the second time this happened dealer said that fuel pump malfunctioned. *ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 05/24/2006 | 106000 | 2 | 07/14/2005 |
| Driving down the road and the car starts to slow down, even with me pushing the gas. i pulled over safely and the car stalled. i turned the key off thinking it was going to be like last time and i would just have to start it up again. not this time, it acted like it was out of gas but with a half a tank that could not be it. i later got the car back to my house and started looking around. i found a rubber hose that was being compressed in when ever i tried starting the car. later i found that the hose lead back to the gas line. i then over time started looking this up on the net and found out that it could be a recall and i am writing to let you know my story. *jb | |||
| 08/03/2005 | 1 | 07/09/2003 | |
| While driving my 2000 ford focus, i came to a four way stop and the car ceased to work, as if i had turned off the key...no sputtering, just stopped. i restarted the vehicle and it lurched forward, died again, just as before. as i looked out the front windshield, i observed smoke coming from the hood of the car. i exited the car and flames were coming from the wheel wells. i immediately called 911. people began spraying water on the car from garden hoses, two people stopped with fire extinguishers and nothing put out the flames. when the fire department arrived, within 10 minutes, the entire front of the car was destroyed. pieces in the engine compartment were melting and falling off the engine onto the ground. police arrived to direct traffic. the car was towed to wendle ford, and my insurance company removed the vehicle to their premises the next day. i still have no idea what could have caused this problem in a five year old vehicle with no prior problems. as i have seen several other incidents of fire in this vehicle, the government should make ford motor company investigate why this is happening before someone gets killed! *jb | |||
| 02/14/2005 | 1 | 01/01/2002 | |
| I have had this car since 2003 and it has been nothing but trouble. i have had it into the shop for many of the previously stated repairs- ignition lock, revving/ gas line sticking, broken windshield with no outside cause, cracked side mirrors from cold, etc. this week my rear window fell into the door and would not roll up. the estimate is close to $400. i have had other problems, so many i can't recall them all now. i would advise others to avoid ford products in the future- i certainly will. *jb | |||
| 02/03/2004 | 66000 | 1 | 01/07/2000 |
| After parking consumer returned and attempted to start the vehicle, but it did not start. consumer smelled fuel odors inside the vehicle. consumer left the vehicle to discover a pool of gas under the vehicle. dealer examined the vehicle, and determined that the fuel line detached from the fuel tank. *ak connection of fuel line to the fuel tank and fuel line clip was repaired by service dealership. vehicle was also tested by dealer. *la | |||
| 10/31/2003 | 5700 | 2 | 12/31/2001 |
| Currently own a 2000 ford focus wagon with approximately 57,000 miles on it. in the last 3 months we have had 2 breakdowns that could of very easily ended tragically. 1st: 3 months ago the front driver side suspension spring sheared in half. the sharp shear of the spring went into the tire and ended ripped it apart. thank god my wife and kids were only going 25 mph. 2nd: 1 week ago the fuel line clip attaching the fuel line to the gas tank burst into pieces in a parking lot of a local store as my wife was driving around. again, thank god nobody was smoking nearby. *la | |||
| 07/07/2003 | 29000 | 1 | 04/24/2000 |
| After driving to work and parking in the parking garage, went inside for about 20 minutes. came back out to car to find a puddle of gasoline which had leaked from the fuel tank. a very dangerous fire hazard. the exhaust system was extremely hot and fuel had leaked all over it. had to have the vehicke towed to the repair garage.. the problem ended up being that the cheap plastic fuel line quick-connector coming from the fuel pump to the fuel line had broken, causing the fuel line to come apart from the fuel pump, allowing fuel to spray all over the tank and exposed parts under the vehicle as well as the concrete garage floor. a spark or lit cigarette butt would have been disastrous. fortunately a fire or explosion did not occur or their surely would have been fatalities.*ak | |||
| 12 | |||
| The consumer has experienced the following: the replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36k miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. scc | |||
| 07/28/2002 | 4 | 11/01/2099 | |
| Car has stalled multiple times at speed took it to the local ford dealership and they couldn't find any problems. last time it stalled my husband replaced the fuel filter and fixed the problem for 2 days and it acts like it is going to happen again.*ak | |||
| 06/07/2002 | 8 | 06/01/2000 | |
| Car started stalling before it ran out of warranty. dealer replaced fuel pump that was all they could figure out. that lasted as long as the warranty did. i personaly replaced the fuel tank and fuel pump and fuel filters each time. the car has continued to stall sense under warranty. the dealer can't figure out the problem ,they said that they have nothing but problem with the ford focus. i've contacted ford corp. and you get no help from them. the car has stalled on several occasion as long as the car sit for a long period of time it will start and run for awhile then it will do it again. i cannot afford to take it the dealer each time to tell me nothing is wrong with it. this problem could end in an accident and possible injury. i hope this doesn't take a class action suit against ford to get this problem corrected.*ak | |||
| 12/04/2000 | |||
| While driving on highway 65-75mph consumer had a collision. fuel shut off valve did not go off, and air bag did not deploy. received recall after collision. please provide vin and additional information. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 04/21/2007 | 154000 | 1 | 10/17/2006 |
| Tl*the contact owns a 2000 ford focus. on april 21, 2007 the contact had the vehicle checked along with an oil change. after driving 50 miles at speeds between 65-70 mph the engine light illuminated and the vehicle began to vibrate, stall, surge, and lose power before failing completely. the vehicle restarted, and was taken to a ford dealer for a diagnostic test. the mechanic diagnosed the failure as the fuel system. the vehicle had safety recall # 06e056000 concerning fuel system, gasoline, but the vehicle was excluded due to the vin. the vehiclewas currently at the ford dealer. the current and failure mileages were 154,000.*ak | |||
| 05/04/2004 | 46652 | 2 | 02/23/2003 |
| Washed car at local car wash, and car ran fine. got home to do finishing touches and kept car running. low on fuel, a little under the 1/4 line, but ran fine. went back out about four hours later to go grocery shopping, and car would not start. all the lights and dinging would come on, but the engine wouldn't turn over. for 2 days my car sat in the parking lot not starting. i would go out in the morning to try and start it, and it would almost start, but wouldn't. i had aaa tow my car to a repair shop and when it got there, they called me and asked what i was trying to do. they got the car off the truck and it started right up. they are keeping my car over night to try and start it in the morning. i feel really dumb now and bad for wasting their time. what could the problem be? | |||
| 15000 | 1 | ||
| While driving vehicle surges forward. dealership has not had the parts for 2 months to perform fuel injection recall 03v482000 repairs. *ak | |||
| 01/04/2004 | 86000 | 1 | |
| Upon inspection of the fuel injection by the dealership consumer was informed that the part didn't need replacement, but if any of the symptoms occurred again, to bring the vehicle in immediately and the part will be replaced. currently, the symptoms reappeared, but dealership was not able to perform recall repairs because the part was not available.*ak | |||
| 10/10/2003 | 1 | ||
| While driving upward vehicle stalled. dealer stated fuel injection system failed. *ak | |||
| 04/28/2000 | 2 | 01/20/2000 | |
| Ford focus car purchased in 2000. april 28, 2000 car needed repair for the fuel injection. the car appears to jerk and not accelerate, preculding the car completely stalls which my cause a car crash. august 2003 fuel injection problem reoccurring ,and the car stalls.*ak | |||
| 07/21/2003 | 48550 | ||
| While attempting to pass on a two-lane highway, my 2000 ford focus sputtered and loss speed for no reason. i was unable to return to my original lane because another car had moved up close to the vehicle i was passing. i had to swerve onto the opposite shoulder of the road to avoid being hit by oncoming traffic | |||
| 04/14/2003 | 51000 | 1 | |
| While driving the vehicle stalled. the dealer stated that the problem was due to fuel injector failure. *nlm *scc | |||
| 12/20/2002 | 30000 | 6 | 08/01/2001 |
| On winding turns and hills car would act as if it was out of gas, especially if tank fell below half. car stall on one occassions but on others i took foot off gas and managed to recover power. the dealer replaced the fuel filter and pump (with the explanation that it was failing under heavy load). while the problem has not repeated itself, the car feels more sluggish than it used to. i also try to keep the tank above half full, as several sites have recommended. | |||
| 10/30/2002 | 03/01/2000 | ||
| I have had numerous problems with my 2000 focus. ford has not been willing to fix any problem due to the fact that i'm out of my warranty. my power steering switch has went out 2 times and when i take it back now there telling me it wasn't the switch, its the pump. since that's out of warranty they can't refund my money or anything. ford has a recall on left wheel bearings, but i had to pay for mine to be done, because the recall was in 2001 and my bearings did not go bad until 2002. there is too many things wrong with the ford focus. i have never seen a car in which i had to fix every 5 months. the current issue is that the car is stalling. in idle it will get a point where it will cut off. when shifting to different gears, it hesitates. the car is shaking like it will eventually cut off. it has cut off 3 times and the emission/engine light came on. dt | |||
| 10 | 11/01/2099 | ||
| Ignition tumbler breaks and steering wheel locks up. can not start car. happened around 29,000 miles first time and 60,000 miles the next time. i also have a problem with the car stalling. going around corners and up hills it is like the car has run out of gas. you then slow down and it will return to normal. also happens on the on and off ramps of highways. very dangerous.*ak | |||
| 08/10/2002 | 20 | 04/01/2000 | |
| After negotiating a cloveleaf onramp, the engine runs out of fuel and stalls. this happens all the time and is dangerous as we have many 18-wheelers in our area barreling down on your vehicle as it loses power.*ak | |||
| 06/17/2002 | 2 | 01/01/2000 | |
| The car has stalled during regular driving 2 times now. first time was about 1 month ago. that time, it started about 30 minutes later. today, it stalled again during regular driving. the car will not start again this time.*ak | |||
| 08/01/2001 | 4 | 10/01/2000 | |
| This problem started happening around 12,000 miles, and while this form asks for a failure date, it does it so much it is hard to say, i put an approximate date of the worst occurrence because of the problem. i realize there is already an investigation about this, i just wanted to add another testimony. when the fuel tank is less than half full, and the car takes right-turns, especially long, sweeping turns, such as highway entrance/exit ramps, the car will jerk and lurch violently, refusing to accelerate, and will stall if provoked enough. if i back off the gas, it recovers, but twice it has completely stalled out, refusing to turn back on for a few hours, one of these times was in heavy highway traffic, i coasted at about 25mph since it would not accelerate, then it eventually died. this particular incident, my dealer filled the tank with gas (which does not allow for the problem to occur, kind of stupid of them), and then drove it around, but would not allow me to show them how to replicate the problem. i must now keep my gas tank more than half full, because of the dangers in getting on and off the highway. it even does it around town now, at times. the dealer says it is a result of a fuel filter getting clogged and they would just clean it out, but other focus owners i associate with (www.focaljet.com) have reported that this is only a temporary fix. otherwise, i have absolutely no complaints about this car, and i applaud ford for the recalls, they may make our car look bad but it shows ford is accepting responsibilty for defects, and trying to improve on them. *ak | |||
| 4 | 01/01/2000 | ||
| Car stalled. towed to dealership (apple ford), replaced fuse. stalled again. this time entire fuel system replaced. gas guage read inacurate. another new fuel system. still read inacurrate. a new console. still reads inaccurate to this day. just gave up trying to get it fixed. *ak | |||
| 3 | 01/01/2000 | ||
| My whole is my problem. i lease this car for three years and they could not tell what the problem is. i spend more time at the dealership then i did on my job. i am still having problem with ford focus and they still don't know what the problem is.the customer service at adamson ford is very poor . this where my first time driving a american car. they did not want to get me out of the car and then i call the owner of adamson ford he did not call me back at all the only thing i could try to do is file lemon law but it will take so long for it to take action i drop the case. this should be taking off the market and people should get there money back. because i almost got hit two time by 18 wheeler with my baby girl in the back in a car seat they don't give a damn about that at all. this car is having problems right as i type you this letter. i am very up set on this car i have 12 months left and they still will have problem when i finish with it.i have many mor problems but i am at work and it will have to type them later today.please do something about this before it is to late and someone will get kill injured really bad. *ak | |||
| 7 | 12/01/1999 | ||
| This car stops running and causes severe threat of an accident. *ak | |||
| 1 | |||
| Consumer received recalls, 00v303, 00v218, 00v418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer. *slc | |||
| 06/22/2001 | |||
| Intermittently vehicle will stall out without warning at various speeds and various road conditions. dealer has inspected vehicle several times, and had not been able to correct the problem. please provide additional information.*ak | |||
| Intermittently, at highway speeds, vehicle will stall out without warning. dealer has replaced fuel pump three times, and injector pressure sensor. however , problem still exists. dealer reinspected vehicle, and has determined that something in fuel tank was causing vehicle to stall out. please provide additional information. *ak | |||
| 100 | 08/01/2000 | ||
| Vehicle only achieves 22-24 mpg with 95% highway driving; manufacturer is aware of problem but has not offered a resolution. no safety defect. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - FUEL RAIL | |||
| 04/08/2004 | 1 | ||
| While driving engine check light appeared on the dashboard and remained on. consumer received a recall notice for replacement of the fuel rail pump assembly. *ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||
| 05/04/2004 | 46652 | 2 | 02/23/2003 |
| Washed car at local car wash, and car ran fine. got home to do finishing touches and kept car running. low on fuel, a little under the 1/4 line, but ran fine. went back out about four hours later to go grocery shopping, and car would not start. all the lights and dinging would come on, but the engine wouldn't turn over. for 2 days my car sat in the parking lot not starting. i would go out in the morning to try and start it, and it would almost start, but wouldn't. i had aaa tow my car to a repair shop and when it got there, they called me and asked what i was trying to do. they got the car off the truck and it started right up. they are keeping my car over night to try and start it in the morning. i feel really dumb now and bad for wasting their time. what could the problem be? | |||
| 18057 | 1 | 12/01/2001 | |
| The front and rear brakes, the fuel pump, fuel injector, heater chamber, half shaft bearing, third brake light and speedometer cluster were all replaced. *ak *jb | |||
| 11/18/2002 | 10/12/2002 | ||
| My wife who is 7 months pregnant who also had my 5 year old son with her, was proceeding on the i-210 when our 2000 ford focus suddenly stalled going approximately 55 mph, there were many cars behind her and keeping her wits about her pulled the car into the emergency lane, narrowly missing being rear ended. after several attempts, the car re-started and she was able to get to a phone and call me for assitance. once i got the car moving, i was noticing a stalling as well. | |||
| 07/09/2002 | |||
| Pe 02-040/engine stalling: vehicle stalls while driving, vehicle taken to dealer, and they replaced a fuel injector, but problem reoccurred. feel free to provide any further information.*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE | |||
| 08/23/2006 | 66000 | 1 | 09/01/2000 |
| Dt*: the contact stated the gas tank fell off of the vehicle while driving 10 mph. the gas tank was damaged in the fall. the vehicle was towed to an independent mechanic who determined the gas tank was held up by one strap held which was secured by a single bolt; not providing enough support for the gas tank. the mechanic informed the contact there was suppose to be two straps holding the tank. | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 11/10/2004 | 6 | ||
| Consumer noticed on numerous occasions that fuel gauge would indicate that fuel tank would be half or more filled. then, vehicle stalled. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that fuel tank needed to be replaced. consumer informed the mechanic that fuel tank was replaced five or more times but problem recurred. *ak | |||
| 05/06/2004 | 30441 | 1 | 11/01/2002 |
| While driving check engine light appeared on the dashboard and remained on. consumer took vehicle to the dealer for inspection and mechanic determined that the gas tank needed to be replaced due to a crack. *ak *nm the consumer was told that the gas tank collapsed (imploded), breaking the tank at the o-ring area. the tank and o-ring assembly were replaced. *nm | |||
| 03/27/2003 | 24000 | ||
| When i started my car to go home from work i started to smell gas. i didn't think much of it untill i got home. when i turned the car off, i lifted the hood thinking there would be a problem in there. i could here what sounded like something boiling. then i walked around the car untill i got to the gas tank. thats where i could really smell the gas. i looked under the car and there was gas dripping from the gas tank. my car only has 24000 miles on it, and only a month out of warranty. so i had the car towed to a local garage thinking that maybe it was just a crack in the fuel line. what was found out is my car has a plastic gas tank and has broken at the seams. the boiling noise i heard was the gas spitting on the exhaust. the mechanic said i was lucky that the car did not catch on fire. so i called ford to see what they could do since it was obvious that the gas tank was faulty. they said they would not do anything untill i got the car to my ford service station. i will have to call them and see what they will have to say. i hope i don't have to pay for fords mistake. how can they expect a plastic gas tank to last, when mine has busted at only 24000 miles. | |||
| 05/24/2003 | 65700 | 1 | |
| While driving up a hill the vehicle stalled. it was later determined that fuel leaked from the fuel tank. *nlm. *ak *jb | |||
| 04/29/2003 | 1 | 09/05/2000 | |
| 60000 miles on car, 4 sets of tires, 7 recalls, defect in gas tank cover filler, 2 sets of brakes, rear alignment not adjustable (advised by independent shop) and horrible shaking at highway speeds after all this. dealer has been no help with tire problem. never buying a ford again. *jb | |||
| 01/01/2003 | 97000 | 20 | 05/10/2000 |
| Loss of power, stalling when fuel tank is less than one quarter full. according to ford service employee this results from problems with either fuel pump or fuel filter(due to build up of sludge and/or debris in fuel tank. *jb | |||
| 03/14/2003 | 16000 | 1 | 11/01/1999 |
| While driving vehicle stalled. dealer replaced fuel tank. gtb *nlm....*ak | |||
| 09/26/2002 | 82500 | 4 | 10/11/1999 |
| The vehicle stalled while driving and would not restart. the vehicle was taken to the dealer who noticed black build up in the tank. *mr *nlm | |||
| 08/14/2002 | |||
| While driving and no warning fuel tank cracked, causing fluid to leak onto exhaust pipe. dealer notified. *ak | |||
| 08/09/2002 | 3 | 08/01/2000 | |
| When i get close to 1/4 of a tank of gasoline, my car begins to die or sputter. it has died several times and wont restart. the other day i was coming off an exit ramp from the highway and it died coming around the sharp turn. i was almost hit by several cars while trying to get the car started long enough to move it off the ramp. after about 20 or so times of turning the ignition and gunning the pedal, i got it moved into a safe area off the highway. it took about 45 minutes and a lot of conk outs to get it moved. i was stranded and very angry. i was even more angry when i got home and did a little research to find that this same complaint has been made to ford/nhtsa and never reported to the public. i have had 6 recalls this year on this damn car and i am very concerned for my safety now. i got the car because of its great ratings for saftety- now i am affraid everytime i put my son in the car of it blowing up on me. i want to get rid of it but i cant because i owe more on the loan then i can get for trade in (my guess is the value of the car has totally fallen because of all these recalls). i am so angry with ford and i am affraid for my safety while driving this car. please do something about this! thank you. oh and the gas gauge never reads correctly. i have to count my miles to make sure i am okay on gas between fill ups. the gauge will just drop to below e and the light comes on for no reason. then after a bit of driving it will go back to normal. very odd.*ak | |||
| 08/02/2002 | 1 | 08/01/2000 | |
| This fuel pump had previously been replaced on 10/18/2001 and 21127 miles due to component failure. the present failure (apparetnly the pump broke at the connection point for the filter/line) resulting in a large quantity of fuel being pumped out onto a sheet metal shield in close proximity to the exhaust system as well as onto the pavement around the vehicle. everything was present needed for a tragedy; fuel and ignition. the car was parked adjacent to a restaurant and several other vehicles and presented, in my estimation, a serious safety risk. the dealer took a cavalier attitude to the failure and merely attempted to get ford to pay for the repairs. i believe the gas tank, pump and filter should be scrutinized on this model of car. if a replacement pump failed on my car, it certainly could fail on others.*ak | |||
| 05/01/2002 | 10 | 07/01/2000 | |
| Engine stalls when car in extended turns (such as freeway on ramp). problem first notice when fuel indication at just under 1/4 tank. problem occurring at over 1/4 tank now.*ak | |||
| 1 | |||
| Th efuel gauge reading is not accurate. the fuel tank sender was replaced. the vehicle was running rough. when consumer turned vehicle off, the vehicle would not start back up, the fuel pump was replaced. *jg | |||
| 06/07/2002 | 8 | 06/01/2000 | |
| Car started stalling before it ran out of warranty. dealer replaced fuel pump that was all they could figure out. that lasted as long as the warranty did. i personaly replaced the fuel tank and fuel pump and fuel filters each time. the car has continued to stall sense under warranty. the dealer can't figure out the problem ,they said that they have nothing but problem with the ford focus. i've contacted ford corp. and you get no help from them. the car has stalled on several occasion as long as the car sit for a long period of time it will start and run for awhile then it will do it again. i cannot afford to take it the dealer each time to tell me nothing is wrong with it. this problem could end in an accident and possible injury. i hope this doesn't take a class action suit against ford to get this problem corrected.*ak | |||
| 12/01/2001 | |||
| Fuel tank measuring float is wrong . i had a little more than a1/4 tank of fuel and it would not start thetow truck driver told me that the focus model is known for that problem. we then put 3gals of gas in and it started right up.also wheel bearing in rear went can't get inspected till fixed. dealer says could take a few days to fix. i need a rental car i must be able to get aroundtill it is fixed.please help me in this problem.*ak | |||
| 08/25/2001 | 7 | 08/01/2002 | |
| There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. driver states more than twice brake pedal was applied, and pedal went to the floor. ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, rpm runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.*jb | |||
| 12/20/2000 | 7 | 08/01/2002 | |
| When applying brake pedal it would go to the floor, also brakes will grind. rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. no problem found. consumer hears loose gravel sound from right front wheel area. dealer found wheel well loose. dealer found serpentine belt failed causing whistle squeal under hood. gas light on with full tank and door ajar light is on. dealer replaced battery. evaporative hose loose. dealer removed and installed fuel tank. cigarette lighter not working. r-cup hold bubbling. driver side mirror knob falls off. rear child seat latch cover in broke. front driver seat metal fell out. both headlamps moulding fall out. sunvisor mirror/bracket moulding on passenger side between door / dash loose. broken. right outer ac vent broken. loose carpet on right front floor. pillar trim coming off. deck lid wire harness had tp be replaced. clicking noise from l/h front of vehicle. egr valve replaced. left rear tail lamp is out. engine light is on. problems with rewind button for am/fm cassette. *tt | |||
| 04/01/2001 | 3 | 03/12/2000 | |
| While consumer was driving gas tank cover blew off the tank and gas was spilling every where.*ak consumer states vehicle has experienced problems with the sending unit and gas gauge. wheel bearings on the left rear failed. transmission fluid leaks, consumer states this is causing slippage and shifting problems. vehicle experiences a burning oil smell. wiring harness failure. light failure (consumer did not specify). gas leaks. failed suspension parts (consumer did not specify). tires wear prematurely (consumer did not give tire information). splash shields broke. brocking wires in central locking system. *slc | |||
| Intermittently, at highway speeds, vehicle will stall out without warning. dealer has replaced fuel pump three times, and injector pressure sensor. however , problem still exists. dealer reinspected vehicle, and has determined that something in fuel tank was causing vehicle to stall out. please provide additional information. *ak | |||
| 01/22/2001 | 2 | 01/01/2000 | |
| Right rear wheel bearing caused car to swerve violently at 55mph, driver slowed to 20mph to avoid being pulled off road. driver tried to slowly drive to repair station but car kept wobbling on road so stopped and had car towed into garage..ignition /lock system failed in january and left driver stranded. car could not be started. in another problem that occured in october 2000 the fuel assembly recall was not properly repaired and caused car accelerator to not function. the car would only go 1-3mph at full acelleration. this was very dangerous in traffic. i do not have paperwork on this incident but problem was corrected at bergstrom ford, neenah, wi 54956*ak | |||
| Fuel indication gives wrong reading when full indication reads empty. please provide further information.*ak | |||
| While traveling or while in park noice large amount of fuel gushing from fuel tank. please provide further information.*ak | |||
| Due to a problem with fuel pump; when fuel tank is full fuel gauge registers empty. also, fuel pump has been replaced three times which has not corrected problem. please give any further details.*ak | |||
| 01/29/2001 | 0 | ||
| While driving fuel tank will show that it is empty when, in reality, tank is full. also, a problem with brake system. brakes will not activate on time to stop vehicle.*ak | |||
| 08/21/2000 | 1 | ||
| Leak at fuel tank hose caused check engine light to illuminate. nlm | |||
| Rear brakes would make squealing noises when stopping. three different times fuel guage failed to register correct fuel. if air conditioner was on, a cloud came out of vents. also, tape deck had an electrical short/ vehicle would vibrate while it was idling., and engine revved on its own . vehicle felt like it was slipping into neutral. *ak | |||
| 08/11/2000 | 1 | ||
| Fuel tank failed.*et | |||
| 03/10/2000 | 2 | 12/01/1999 | |
| Car off at refueling. after fill-up, car started and fuel gauge reads empty and low-fuel indicator illuminates. dealer replaced sender&fuel pump and this has not resolved the problem. after driven several miles (>10) fuel gauge works again. customer told to deal with it.*ak | |||
| 11/22/1999 | |||
| Reporting a possible fuel tank explosion that could have occurred. vehicle was rearended by an audi a4, 2000 vehicle at an impact of approximately 10 - 15 mph. impact left a dent in back of fuel tank. dealer notified. *ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP | |||
| 03/30/2004 | 21000 | 1 | 01/12/2001 |
| Smelled fuel strong smell after parking the vehicle overnight. unsuccessfully attempted to start resulting in fuel spraying from the top of the fuel tank over underside of vehicle . *ak | |||
| 06/27/2003 | 28000 | 3 | 03/15/2000 |
| Nov of 2002 took to dealer the car was purchased from, told them it was running sluggish and the gas guage didn't always register. told nothing wrong, could not dulpiate problem. took to neighborhood dealer for same problem, replace fuel filter. had all this work done before warranty expired in feb 2003. never was notified about possible fuel pump. i feel this was left out so the ford deaership and company didn't have to cover this part. i have had problems with both locate dealership on getting repairs completed. having to return the car two or three times to one dealers. i have filed complaints about the leak of service with ford. my milage is 39,400, i have my service done regularly by ford. went to take my daughter to school on june 27th,2003. my car started then died, them wouldn't start again for about 30 minutes. drove to dealer very sluggish. i have spoke to ford about paying for the repairs with no luck. their service managers was the one who bought it to my attention this was a common problem with the focus. then i starting to investigate it myself and his right. he told me of about 10 fuel pumps his replaced in less then 2 months. i personally found other focus owners with the same problem. ford needs to recall fuel pump and make this car safe. *ak | |||
| 01/15/2001 | 1 | ||
| Consumer stated the gas cap was difficult to open, the dealer replaced the gas cap.*scc | |||
| 06/20/2002 | |||
| Fuel filler hose has cracked, and cause fuel to leak out while driving. dealer notified.*ak | |||
| 11/20/1999 | 1 | 11/06/1999 | |
| Fuel door lid broke in half. yh | |||
| FUEL SYSTEM, OTHER | |||
| 04/15/2010 | 104216 | ||
| I have a 2000 ford focus se single overhead cam less the 105 thousand miles 8th digit on vin is p a code came up p1233 ( fuelpump driver module offline) think this should be a recall cause the car will stall going 75 down the interstate and even in town and we have almost gotten into several crashes plus went off the road trying to get the car in the break down lane,the car will give no warning before it stalls-it'll start back up only to happen again down the road we have changed ( fuel pump and filter/ converter and o2 sensor/air flow/coolant temp sensor. this is a very high risk for crashes and deaths. we ordered a new fpdm but it's on back order till july 5th 2010 or possably longer | |||
| 04/20/2004 | 47000 | 50 | 01/15/2000 |
| 1) stalling, stuttering and or slow acceleration 2) gauges and lights inside and outside the vehicle are fluctuating as they wish. he car was taken to the dealer three times so they could diagnosis and work on the problem. 1st time there was a recall performed on the fdm (fuel delivery module). 2nd time they gave it a computer update and then all of the electrical problems began to occur. third time they sent me away saying there is not a problem. 2 weeks later with all the symptoms giving lots of problems (shuttering and stuttering, car stalled many times while traveling on the interstate etc.). finally it quit all together when electrically it blew up or shorted out somewhere. all the gauges were fluctuating empty to full,0 to 100 mph, air bag illuminated etc. cabin lamps went crazy. the car smelled like it was burning in the cabin. found no burnt or melted wires. i called the dealer to get them to pick up the car and they told me the battery went dead. when they test drove it now being the fourth time they said it needed new spark plugs and wires. i just cannot believe what they are telling me so i pulled this vehicle out of their care. *ak | |||
| 01/31/2004 | 62000 | 1 | 09/05/2000 |
| 2000 ford focus caught fire due to manufacturing defect. *ak | |||
| 01/16/2004 | 3 | ||
| My car has a constant bad vibration that intensifies on right turns, going up grades, and over bumps. i have taken it to jim click ford in tucson, az for a total of three times. each time they come up with a different excuse and it never fixes the problem. i have been told at first it was, my tires, i replaced all four tires with top of the line michelins, then i was told that my fuel pump was going out and that is the cause of the vibration, now it is the coils. not one of these has fixed the problem, i am still waiting on the pump to get in stock at jim click, and they did replace the coils at a charge of $370.88. in addition to the vibration it sporadically tries to stall and hesitates when turning. i also have my taillights, and back up lights constantly burning out, i have replaced them 3 times and the last time i had jim click replace them. (the back up light, passenger side is out again) i was also told the first time i took in my car to jim click ford (before the fuel pump recall), i needed to replace a failing fuel pump and that would cost $680.00 to replace. (parts and labor) i could not afford it and took it out of their shop, i then brought it in after the recall and they told me that the fuel pump was not the problem that it was the coil and they could not replace the fuel pump since it was not failing. i then fought it out with them and they said they would replace the fuel pump when it came in stock late january 2004. they did replace the coils and the engine check light was on when i brought it in and that is how they determined that it was the coils. they fixed that problem and i got my car back and guess again the engine light came on the very next day and the vibrations are getting worse. i am starting to feel that this car is a lemon my car only has 64,000 miles and has so many recalls and service bulletins it is scary. *cb | |||
| 01/01/2002 | 1 | ||
| I have had a fuel problem for over a year. alternator, fuel pump, and fuel pump relay have been replace, but issue continues. ford dealership insists on replacing more parts without assurance of correcting the problem.*ak | |||
| 09/15/2003 | 50000 | 0 | 05/06/2002 |
| My car suddenly stall when i am stop in a ligth or when i am driving, it has been 4 times at dealer but they can find the problem, this morning i was hit by a car i was driving and my car suddenly stalled the car behind me wasn't able to stop and hit me, thanks god nothing happened it was just a small scratch, so when nhtsa is going to do something about this, are you waiting for some one to die in a crash accident, please do something about it. | |||
| 08/31/2003 | 49000 | 15 | 05/05/2002 |
| My complained is regarding my ford focus it is a 2000 focus se, i am having the engine problem, it stalls. i has been 4 times at the dealer but they don't find anything wrong, last time i went a got charged $120 dollars but they didn't fix, the bad part is my manufacturer waranty is over and i only have the extende warranty , my question is what can i do to get my car fix, this is very dangerous i almost been hit twise because the car suddenly stops, so this a major problem that's why am i not driving it until it gets fix.thanks. *ak | |||
| 04/03/2003 | 36773 | 2 | 07/10/2000 |
| The dealership refused to honor the recall for the pinch bolt 02 v 289 000 due to a discrepancy. *jb the steering wheel started to vibrate and the wheel shook. the vehicle was taken in for the recall, but the consumer was told that there was another problem which was with the oil. *scc | |||
| 05/01/2000 | |||
| Car stalls when gas tank guage reads slightly over 1/4 tank mark. expecially on hard right hand turns. dealer said it was fuel pump in gas tank.....occurred at 36000 miles +/-. also occurs on straight of ways. i didn't get extended warranty....surely they can make a better fuel pump. i may have to pay to have this fixed, but i have heard that focus has had a recall because of stalling engines......i haven't gotten a notice.*ak | |||
| 08/19/2002 | 4 | 02/01/2000 | |
| 1. july 26,2000 was the first incident when the fuel gauge light came on and even though the tank was full, the gauge registered empty. dealer replaced sender and pump assembly. 2. oct.11,2000 fuel gauge light came on, and the gauge registered the tank as empty even though it was full. dealer replaced the sender and pump assembly. 3. feb. 6, 2002, engine check light came on, returned to the dealer who replaced fuel filler cap. 4. aug. 19, 2002, service engine light came on, returned to dealer who replaced the gasket-fuel tank sender.*ak | |||
| 09/01/2000 | 4 | 07/01/2000 | |
| Since purchased. on four separate occasions my car has stopped while driving. here is a brief rundown of additional physical problems ive had with the car, which include but are not limited to:3 months: the emergency brake went out. the brakes had to be replaced (2 times). the gas gauge stuck on empty (twice). i felt a constant pulsating on the clutch. the dealer told me that all new cars have that for up to 3 months while they get used to new chemicals running through their system. nearly 2 years later, the pulsating is still there. the car exploded. i parked my car on a hill, with the emergency brake up. then i heard some clicking and a large boom. i turned around to see sparks and smoke pouring out of my hood, a horrible smell engulfed the neighborhood, and my car (with the emergency brake up) was rolling down a hill towards an intersection. the oil pressure united had to be replaced. there was a problem with the clutch. the car trunk would not open. 6 months: the brakes had to be replaced again. they still squeaked excessively. they still sounded like they were scrapping. i took it back in to a dealership and they told me the 2000 ford focus had a brake problem and there was nothing that could be done about it. even after replaced, the brakes would take much pressure before coming to a stop and would squeak. the trunk would sometimes not shut. the emergency brake would not always work. the front tire kept going flat. ford said it was my driving. i paid to have it replaced and the new tire kept going flat. they said the new tire was defective and replaced it and the stem. w/in the first 2 years: on at least 11 occasions the car would not start until turned over a couple of times. the car has low pick up. the check engine light was stuck on. engine light was stuck on. the gas tank needed a new part. the stick will not always go into reverse. when the heat is on for over 15 or so minutes a heavy burning smell in car. bearings/shock problem.*ak | |||
| 06/12/2002 | 1 | 06/01/2000 | |
| This car has had 4 recalls so far. in addition to the recalls i have had it in for other problems like the gas light failed to to work, the igntion part after turning car off would act like the key was still in. the biggest complaint i have is the brakes at 9000 miles i had it in to check the brakes and then 8000 miles later my roters went bad. i do not feel safe in this car at all.*ak | |||
| 4 | 01/01/2000 | ||
| Car stalled. towed to dealership (apple ford), replaced fuse. stalled again. this time entire fuel system replaced. gas guage read inacurate. another new fuel system. still read inacurrate. a new console. still reads inaccurate to this day. just gave up trying to get it fixed. *ak | |||
| 05/01/2002 | |||
| Gas gauage does not work properly, vehicle does not show correct gas level.*ak | |||
| 8 | 07/01/2000 | ||
| I have taken the car back several times when i first purchased it to fix the brakes and hemborg ford told me, that's just the way ford brakes are, metal on metal.. i've had so many problems with this car it's unbelievable.. i feel unsafe driving this car.. as it has locked me in many times..the windows will not roll down half the time.. the gas gauge only works half the time.. i wish i had never purchased this horrible product.. i will never purchase another ford vehicle again and i encourage friends and family not to buy their product either! *ak | |||
| 02/25/2002 | 1 | ||
| Consumer stated the gas gauge failed, the brakes were squeaking, the mirror was torn off by repeated car washes, gas leaked on the both driver and passenger side carpet, and the truck latch was broke, also the fues burst on locks. *yh | |||
| 1 | 01/01/2000 | ||
| The gas gauge stopped working for one day, full tank showed empty, after the vehicle was turned off and restarted, the gauge worked correctly. *cj | |||
| The fuel guage does not register the correct levels of fuel. cause unkknown. the vehicle is also leaking freon. please give any further details.*ak | |||
| 03/10/2000 | 2 | 12/01/1999 | |
| Car off at refueling. after fill-up, car started and fuel gauge reads empty and low-fuel indicator illuminates. dealer replaced sender&fuel pump and this has not resolved the problem. after driven several miles (>10) fuel gauge works again. customer told to deal with it.*ak | |||
| Fuel gauge is not operable. when consumer fills up gas tank, it doesn't measure. also electrical windows don't work at all. *ak | |||
| FUEL SYSTEM, OTHER - DELIVERY | |||
| 03/15/2007 | 138000 | 9999 | 02/26/2007 |
| (1) hesitation, lack of power, and finally unable to obtain driving speeds. (2) failure to obtain and maintain driving speeds. (3) called ford and asked about replacement of fuel delivery module pursuant to ford recall campaign #03n01, nhtsa recall campaign id # 03v482000. was told that this specific car was not affected ,and would not be repaired. *ak | |||
| 04/19/2004 | 1 | 04/20/2000 | |
| I would like to report that my 2000 ford focus has stalled multiple times in intersections and on the road and is now being serviced to repair the problem. i would like to know if it is safe for me to continue driving the car considering the problem?*ak please let me know? best wishes judah. | |||
| FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP | |||
| 11/22/2006 | 78000 | 1 | 09/28/2006 |
| Tl*the contact owns a 2000 ford focus. the contact stated that the vehicle failed on november 22, 2006 and was taken to a ford dealer. the dealer stated that the fuel pump needed to be replaced. the contact stated that he was not informed of a ten year warranty on the fuel pump before he paid for the replacement. the engine size was unknown. the current and failure mileages were 78,000. | |||
| 07/18/2006 | 1 | 03/03/2004 | |
| I was driving my ford focus & the front coil spring broke while i was driving the front end of the car collapsed on the front tire. i was driving 65 miles and hour seconds before i fortunately slowed down to a stop...noticed a noise like a flat tire, something did not feel right just before it collapsed on the road, i again thank god, i decided to turn around to go back home & immediately upon that turn around the car collapsed. these recalls safety campaigns are risking my life, but terrifies me for my newly driving son behind the wheel. as if that is not bad enough, i now have to file this complaint also. electrical system ignition---unable to remove key....car was unable to be towed car locked up..steering everything. cost of repair was quoted from $382.00 from ford service dealer...meanwhile the huge inconvenience car parking fees..for being in a public parking lot. | |||
| 04/10/2004 | 50000 | 1 | 09/24/2002 |
| I received a notice from ford program 03n01 possible engine stalling in my 2000 focus. it says the engine may stall while going around corners because of a defective fuel pump filter. my car did stall out on the highway while taking a right on a highway off ramp. when i took my vehicle down to my local ford dealership, i was told that since my car had a branded or repaired title, i was not eligible for the repair. i then connected ford directly through their website. i receive a call a few days later and they still stated that they could not repair the vehicle for me. i made a point to tell them that the damage to the vehicle occurred in the front, far away from the fuel pump filter in the gas tank in the rear of the vehicle. they said only recalls with a s in them, for safety, can be done on repaired vehicles. i and most people would think that a car stalling on the highway because of a defect part is considered a safety issue. i am disputing the fact that this recall should be considered an n recall instead of an s. i had a recall repair preformed on the car a couple months ago. i think it my have had something to do with rerouting the battery cable. how can the possibility of a fire be a greater risk than a car that actually stalls on the highway? i do not understand who designates the type of recall that a particular problem is categorized as and why they made this one a n and not an s recall. just because a car has a repaired title and had been inspected as safe for the road by the state of new york does not mean that its driver should be discriminated against and not allowed to have repairs made that can prevent possible accidents and injuries. also, i personally made the repairs to the vehicle and brought it through inspection. i have pictures showing every repair made and they do not involve any repairs in the rear of the vehicle.*ak | |||
| 02/23/2004 | 50000 | 1 | |
| While driving 30 mph vehicle stalled , causing loss of steering and brakes. *ak | |||
| 12/17/2003 | 1 | 12/04/2003 | |
| The fuel pump failed while going uphill while low on gas. i added 2 gallons of gas and this made it 1/4 tank, but it failed to start. i coasted to a repair shop and called east hills ford and was told that they did not have a fuel pump in stock. the repair shop found one and i had the car repaired .*ak | |||
| 01/21/2004 | 55000 | 1 | 10/06/2003 |
| Consumer received nhtsa recall 03v482000 concerning fuel delivery problem. dealer indicated they will replace the fuel pump at no cost. also, filter needs to replaced. it will cost $75.00 to replace it. *ak *mr | |||
| 03/14/2003 | 35000 | 2 | 06/07/2002 |
| I have upon more than one occasion had my 2000 ford focus zx3 stall and or die on me. this happens mostly on on-ramp and off-ramp situations, many times the car will shut down while entering the highway at 40+ mph this is a serious situation, stalling without warning will one day get me killed. just as well, i had the car at ford to discuss the situation, they said nothing was wrong and sent me on my way. i am still having issues with this stalling and stumbling, and would like some kind of recall or tsb put out. i think ford should replace all of our fuel tanks and fuel pumps. to this date i know of 5 other focus owners, both sedan and coupe (zx3) which i own, have had these same problems. | |||
| 08/25/2003 | 1 | 11/03/2002 | |
| Ford focus 2000-- gas tank gets to below a quarter of a tank of gas it lunges and jerks. this is the 2nd time it has happened . i read many incidents of this happening. this should be a recall on this automobile .*ak | |||
| 03/08/2002 | 1 | 02/12/2002 | |
| I have had my car for one year and five months. i have replaced the fuel pump a month after purchase, twice within two months. my gas lines have fallen off the car, causing the neighborhood to be filled with fumes. stalls while driving, not matter the speed,dealership said they fixed the issue, still ongoing. car hesistates to go at times. often the inside of the car smells like gas. hard to put car in reverse and other gears, often pops out of gear. recently replaced clutch cable, tech says the clutch is fine. replaced the brakes and rotors after being told they were fine, two weeks later the rotors were gone. brakes continue to squeak. windshield is not sealed, you can hear air blowing in while driving. had a burning smell from under hood was told there was no problem, only to get a recall, and my cables were melted. brake lights always out, when i replace one the other goes out. i have contacted ford motor company, and dealership, both tell me i have to keep getting repairs. i asked ford motor company to buy the car back, and they refused. i feel this car is not safe, i hate driving it.*ak | |||
| 20 | |||
| Consumer called complaining about fuel pump problems. stated that vehicle will shut off automatically while driving on the road. manufacturer was contacted ,and stated that there was no recall and that was why they could not do anything about it.*ak | |||
| 50000 | 1 | ||
| Consumer called complaining about having fuel pump problems. stated that has contacted the dealer, and the dealer stated that they had a problem with that on some vewhicles, but thee was no recall. so consumer would have to pay for the repairs out of his own pocket. *ak | |||
| 09/20/2002 | 07/03/2000 | ||
| Car came to a full stop | |||
| 01/29/2003 | 7000 | 1 | 01/03/2000 |
| While driving on a rural rood at approx. 6:00 am the vehicle stopped running and left me stranded in the middle of the road. this occurred during a rain/sleet storm and put me in extream danger. the car was towed to fairfield ford, fairfield, oh and repaired. i was told that the problem was caused by a broken wire in the control module for the fuel pump. although this vehicle is 3 years old it only has about 7,000 miles on it. | |||
| 12/16/2002 | 27 | 01/01/2000 | |
| Continued problems with ford 200 focus zts. bearings, electircal system, brake and paint issues among others. | |||
| FUEL SYSTEM, OTHER - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||
| 04/29/2005 | 10000 | 1 | 05/01/2002 |
| Consumer stated: deffective gas tank and pump. dealer said between gas tank and gas pump the screw was warped and did not make a seal. part was plastic and manufactured that way. it has been leaking since purchase of vehicle . *ak | |||
| 12/08/2004 | 10 | ||
| This complaint is concerning clarification of our previous complaints to nhtsa regarding the 2000 ford focus : #10104088 and #10107840. i am extremely concerned about the misinterpretation of data collected by your agency and posted for public review. deaths are not posted, nor are they included as injuries. this misrepresents the seriousness of the vehicle and equipment failures reported. *jb | |||
| 08/27/2003 | 1 | ||
| In july i had to have the fuel pump and sensor replaced as the guage would read empty when the tank was full. today,the car stalled while i was parking it. i smelled gasoline and got out of the car to find a large amount of gas leaking all over the ground. i then had to have the car towed to the dealer, as the car is still under warrenty. however, before the car could be towed i had to call the fire dept. as aaa will not tow a car leaking gas until they get an ok from the fire dept. *ak | |||
| FUEL SYSTEM, OTHER - STORAGE | |||
| 07/27/2004 | 70000 | 1 | 04/12/2000 |
| I have undetermined fuel odors/leaks at the rear of my 2000 ford focus zx3.*ak | |||
| FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM | |||
| 07/10/2001 | 20000 | 2 | 11/17/2000 |
| Fuel gauge is not registering the proper amount of fuel. the fuel gauge shows a quarter tank of fuel, but in fact, the tank is empty. dealer was notified.*ak | |||
| 11/10/2004 | 6 | ||
| Consumer noticed on numerous occasions that fuel gauge would indicate that fuel tank would be half or more filled. then, vehicle stalled. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that fuel tank needed to be replaced. consumer informed the mechanic that fuel tank was replaced five or more times but problem recurred. *ak | |||
| 11/20/2003 | 11 | 01/07/2000 | |
| Fuel gauge light came on and tank indicated empty even though tank had just been filled. dealer checked system and found no fuel system problem but said the problem was caused by leaving the key on (listening to radio) while filling the tank. within 1 week of dealer visit the same problem reoccurred at least 10 times. however, key has been in off position during refueling. dealer has not been notified of latest incident. *ak | |||
| 11/12/2003 | 58776 | 6 | 01/20/2000 |
| Leaking water into passenger foot-compartment. isolated problem to plastic cover that sits beneath windshield, and is mostly accessible with hood open. the problem is that the plastic comes away from windshield due to some buckling in the plastic. fixed problem by applying pressure to plastic to bend it back to shape so it snagged-up closer to windshield. not seen problem since. mastic to adhere plastic to windshield might be an option to other people. the fuel gauge sometimes refuses to work. found this to be case when key is put into ignition and key-turned to start engine was done too quickly. if entering key into ignition and then turning key each click, giving each click a half-second, then gauge appears to be more reliable. when engine goes into slow-idling state, engine idles very erratically and is not smooth. sounds like only some of cylinders are firing. this has only started to occur today and since reading comments on this website, i'm concerned. have tried adding fuel-injector-cleaner to fuel tank, awaiting results of that. the trunk would not close. the problem here was fixed by removing the locking assembly from the trunk-lid and simply dowsing the mechanisms with wd40 and then bending some spring-loaded components.. there are 2 moving components in the lock. first is shape of a loop that you can easily move with finger/screwdriver. this component locks onto stub that you can see when opening trunk. the other component is hidden within casing and moves in front of other component to hold it in a locked position. problem was with this component. problem was component had somehow gotten bent and not free to leave casing and block other component. bending this to a position freeing it of casing fixed problem. engine lacked power when under load when accelerating, vehicle would shudder and decelerate instead of accelerate. problem resolved when ford dealer replaced spark-plugs plus leads and a full engine tune-up. $230 plus but fixed problem. *la | |||
| 01/27/2000 | 56600 | 10 | 01/21/2000 |
| 1st recall,6/2000 shop for a/c problem,9/2000 shop for 7 days for ac problem,1/2002 shop 7days for engine work,recalls x 4 or 5 not sure about dates there has been so many on this car,problems with not starting ,gas gauge, tire replacement 3 sets in less then 3 years, hesitation,poor gas milage,brakes squealing, trunk does not close properly,10/2003 has been in shop for 3 weeks for possible engine work. dealer can not seem to find or repair the problem, i am not happy with this car it has had serious problems from day one there are more to mention can not list them all i need help. *ak | |||
| 03/21/2003 | 92883 | 12 | 07/28/2000 |
| When vehicle fuel level goes below 1/2 tank, engine begins to buck and lose power. when fuel level gets to 1/4 tank, engine becomes very sluggish, over revs, bucks and is subject to stalling at times of acceleration(i.e.: expressway ramp entrances). have had the vehicle to the local ford dealer and they could not duplicate the problem. have had it to a general repair facility and they could not locate the problem, though they did experience it on several test drives. currently making arrangements to have gas tank dropped and the 2 filters in the fuel sending unit inspected, as suggested in odi id no. 10023502 on nhtsa website. this vehicle has been involved in two inccidents that could well have been devistating accidents, due to the engine stalling upon entrance to an expresway and once in heavy city traffic at a turn light.*ak | |||
| 4 | |||
| The vehicle experienced problems with the wiring, transmission-(jump out of gear), fuel gauge level is inoperative, and the motor would race. the shifter and cable was removed, and the center console was removed to replace the shifter assembly. the dealer could not duplicate the fuel gauge problem. mr scc | |||
| 03/26/2003 | 39000 | 1 | 04/02/2000 |
| Ignition switch will not turn. i noticed in researching the internet that many others had the same failure. i did not see a recall. this is the latest failure of many: brakes, fuel gauge, bad struts. now at 39000, i am 3000 miles out of warranty. *jb | |||
| 08/19/2002 | 4 | 02/01/2000 | |
| 1. july 26,2000 was the first incident when the fuel gauge light came on and even though the tank was full, the gauge registered empty. dealer replaced sender and pump assembly. 2. oct.11,2000 fuel gauge light came on, and the gauge registered the tank as empty even though it was full. dealer replaced the sender and pump assembly. 3. feb. 6, 2002, engine check light came on, returned to the dealer who replaced fuel filler cap. 4. aug. 19, 2002, service engine light came on, returned to dealer who replaced the gasket-fuel tank sender.*ak | |||
| 05/01/2000 | |||
| Brakes squeak when applied. after 4th trip into dealership, service advisor said this is a common problem for the ford focus but that ford is not doing anything about it. engine has failed on me 4 times in the 18months that i have had it. the dealership just replaced the fuel sending unit and said that it should take care of the problem. i doubt it! if this happens again, i will be checking with california lemon law. this was my first ford and definitely my last! | |||
| 08/15/2000 | 1 | ||
| Fuel pump and sending unit failed causing the gauge to read empty and low fuel light to flash. nlm | |||