Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR | |||||
| 8152 | 02/01/2000 | 612331 | Some vehicles may exhibit a freeze of the pid data during four wheel anti-lock brake (4wabs) activation. *tt | 06/07/2000 | |
| SERVICE BRAKES, HYDRAULIC | |||||
| 17278 | 10/01/2003 | 10004922 | Excessive front brake pad wear, front brake creep/groan noise, front brake dust and/or rotor wear. *tt | 01/20/2004 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 13882 | 03/01/2001 | 620280 | Some vehicles may exhibit a freeze of the pid data during four wheel anti-lock brake (4wabs) activation. this is a normal condition since the 4wabs module does not provide data link communication during 4wabs activation. *tt | 07/23/2001 | |
| 13751 | 01/01/2000 | 612755 | Information on diagnostic assistance required for a 2000 focus anti-lock brake concern. *mjs | 06/12/2000 | |
| 7919 | 01/01/2000 | 7919 | 612401 | Diagnostic assistance for anti-lock brake system. | 06/08/2000 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 17302 | 10/01/2003 | 10004943 | Vehicles not equipped with anti-lock brake system (abs) may have the red brake light and amber abs light on after hybrid electronc cluster (hec - instrument cluster) replacement. *tt | 01/21/2004 | |
| 14091 | 03/01/2001 | 620298 | Some vehicles may exhibit a yellow four wheel anti-lock brake (4wabs) lamp on after system service and after clearing diagnostic trouble code (dtc). *tt | 07/24/2001 | |
| 13869 | 03/01/2001 | 620278 | Some vehicles may exhibit a yellow four wheel anti-lock brake (4wabs) lamp on with on eor more diagnostic trouble code c1145, c1234, c1155, c1233, c1165, c1235, c1175, c1236, or a false activation of the 4wabs. *tt | 07/23/2001 | |
| 13869 | 02/01/2000 | 612474 | Some vehicles may exhibit a yellow four wheel anti-lock brake (4wabs) lamp on with one or more diagnostic trouble codes c1145, c1234, c1155, c1233, c1165, c1235, c1175, c1236, or a false activation of the 4wabs. *tt | 06/08/2000 | |
| 8137 | 02/01/2000 | 612326 | Some vehicles may exhibit a yellow four wheel anti-lock brake (4wabs) lamp on with one or more of the followig diagnostic trouble codes c1145, c1234, c1233, c1265, c1235, c1175, c1236, or a flase activation of the 4wabs. *tt | 06/07/2000 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||||
| 13460 | 11/01/1999 | 614628 | Experiencing front brake groan / grunt noise which is characterized by a groaning / grunting sound emitted by the front brakes when the driver reduces foot pressure on the brake pedal while the vehicle is stopped. *tt | 11/28/2000 | |
| 13461 | 11/01/1999 | 6092215 | Experiencing a squeal noise from the rear brakes. *tt | 11/28/2000 | |
| 14078 | 04/01/2000 | 613709 | Some vehicles may exhibit noise from the rear brakes. **mr | 07/27/2000 | |
| 8574 | 04/01/2000 | 613683 | Some vehicles may exhibit a noise from the rear brakes. **mr | 07/26/2000 | |
| 8327 | 03/01/2000 | 612754 | Engineering is investigating vehicles that may exhibit front or rear brake noise. *tt | 06/12/2000 | |
| 7436 | 11/01/1999 | 610823 | Some brief information for vehicles exhibiting a front brake groan / grunt noise. *tt | 05/15/2000 | |
| 7437 | 11/01/1999 | 610824 | Some vehicles may exhibit a squeal noise from the rear brakes. *tt | 05/15/2000 | |
| 99194 | 09/20/1999 | 6090082 | Information for servicing and diagnosing brake vibration, brake inspection, and brake friction material replacement. *tt | 03/06/2000 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 15896 | 05/01/2002 | 637777 | Some vehicles may exhibit front brake pad linings that exhibit an unacceptable rate of wear. *tt | 12/06/2002 | |
| 15443 | 11/01/2001 | 630467 | Front brake noise which may be due to premature front brake wear. *tt | 04/17/2002 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| 15012 | 06/01/2001 | 622826 | Some vehicles may have front brake pad linings that exhibit an unacceptable rate of wear. *tt | 10/23/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||||
| 05105 | 06/07/2005 | 10017934 | Rear brake squeal. *tt | 12/07/2005 | |
| 15301 | 10/01/2001 | 630206 | Some vehicles may exhibit a rear brake squeal noise. *tt | 04/15/2002 | |
| 15052 | 07/01/2001 | 621048 | Some vehicles may exhibit a rear brake squeal noise due to the composition of the lining material. *tt | 09/06/2001 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||||
| 14694 | 02/01/2001 | 619165 | Some vehicles may exhibit a red and / or amber brake warning lamp(s) on without setting a diagnostic trouble code(s) (dtc's). *tt | 05/17/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 11/10/2003 | 1 | 07/27/2001 | |
| Numerous problems with focus. bought car in 2001. since the day that i drove off the lot i had squeaky brakes. took to servicer and was told dust on brakes & it was normal. after three attempts, they changed pads & rotors. now i hear the squeak again. car cut off while going up a hill. was told by the servicer that it happened because the weather had recently gotten hot and it shocked the car. key wouldn't enter the ignition. had to have the car towed to servicer. car shuts off if under half a tank. servicer told me keep the gas over half a tank. sometimes i smell something burning while heat on in car. on 2 occassions saw smoke coming from the vents while a/c on ( didn't take to servicer for these problems because they never occured again). today 11/10/03 the check engine light came on and the car started shaking and stalling eventually cutting off. took to the servicer and explained the problem, without even mentioning the make and model of my car the technician said, you must have a focus. no longer under factory warranty and can't afford to pay for these defects that ford is very much aware of. also, the car no longer has value. tried to trade it in before factory warranty ran out last year, and was told car only worth $4,000 while i still owed $10,000, which means i would have had to come up with the $6,000 difference to be free from the car. the car was only 2 yrs old when i tried to trade it in! so, i feel i got ripped off with a lemon that i can't even get rid of. i am seriously considering calling the finance company and voluntarily giving the car back, but then my credit will show a repossession, which is not fair being that the consumers were never told about the history of problems with the focus before we bought them.*ak | |||
| 05/01/2000 | 2 | 10/16/2000 | |
| Consumer was on 7th set of tires at 60,000, an alignment with each set. radio had been replaced twice/ brakes had been completely replaced twice/ wheel bearings had been replaced,and ignition was replaced once after vehicle had been towed. low and behold, consumer's focus was sitting in driveway needed to be towed for the same problem again. car was getting horrible gas mileage, sometimes had brake failure which caused 2 accidents. also, lugs:nuts had been replaced. the car would sometimes stall for no apparent reason, and was in need of an alternator.*ak | |||
| 03/01/2001 | 25000 | 10/20/2000 | |
| Ignition failed, had to be replaced, tires wear incredibly fast (4 sets of tires at 45000 miles), radio cut out, had to be replaced twice, brakes failed at least three times causing two accidents, dealership said they replaced them, but lied and never did, was forced to spend $500 having them replaced, trunk doesn't close, bad suspension, spun out on an exit ramp | |||
| 12/17/2002 | 60000 | 5 | 05/25/2002 |
| Vehicle stalled for 3-5 seconds in a right hand curve. no check engine lights or other indicators. called dealership and they have not heard of any other complaints and want to charge me to check the computer in the car. car has also stalled and died when approaching stop lights but restarted first try. brakes also make a loud high pitch squeal at all times. i am contacting ford for assistance. we will see how far i get. ts | |||
| 09/01/2001 | |||
| 1 week after purchase took in for brakes and rotars, 3 months later same thing, two months following ignition locked along with a/c not wrking need another lining, right now ignition is trying to lock again needs calipers brakes rotars car is stalling mechanic just made me aware that the two tires on the right has four lug wheels two tires on the left has five lug wheels. the car sounds horrible no money to repair all these problems fell like i have to pay for something thats not even driveable ford will not do anything or dealer still covered under factory warranty i believe deep in my heart they sold me a lemon i know theres no way a car should have four, five lugs it means thta they salvage the car threw it back together and had it sitting waiting for the first sucker! me but i'm going to try to fight this all the way no matter what it takes. dt | |||
| 08/02/2002 | 1 | ||
| Consumer states that when driving the abs light comes on and stays on. had vehicle serviced. they cleaned the wheel senor twice, and problem still reoccurs. consumer afraid that abs will not work when needed. mr | |||
| 08/01/2000 | 05/01/2000 | ||
| When brakes are applied, they make a very loud continuous squealing noise until the car comes to a complete stop. every single time the brakes are applied they make this noise. at first it started out as an occasional low squeaking noise during august 2000. then it continued to get worse. i took the car to bob davidson ford in baltimore maryland and they told me that a lot of ford focus owners were complaining about the brakes. they said nothing could be done and that the engineers at ford were looking into the problem. then i took the car to tysons ford in vienna virginia. they said that it was the brake dust causing the problem with the brakes. they charged me $37.00 to clean the brakes. as i drove out of the parking lot, i applied the brakes and they still made the noise. so, i called tysons ford back and they told me that nothing could be done about the brakes but if i wanted them to take another look at the car they would have to charge me again. in the meantime, the brakes are getting worse. then i took the car back to the dealer where i purchased the car (stokes-craven ford/raceway ford in darlington south carolina). they checked the brakes and told me that they turned the rotors. so i picked the car up. the brakes still made the noise. so, i called this dealer back and they said to bring it back. so, the brakes are getting worse and no one can't seem to solve the problem. | |||
| SERVICE BRAKES, AIR - ANTILOCK - ABS WARNING LIGHT | |||
| 07/26/2005 | 12685 | 50 | 12/19/2001 |
| Purchased 2000 ford focus, vin 3fafp3132yr227563 from croft ford on dec. 19, 2001; mileage was 12,163 (car was still under warranty); have been unable to walk since march of 2002 (mileage on car is now just over 13,000; last 200 plus miles has been put on by ford dealerships attempting to fix car). have had this car in to several ford dealerships; none of which can solve problem of engine surges; dash lights sweeping; transmission bolting; etc., etc., etc. this car is not safe to drive; i have notified ford motor company; the dealerships, etc., and feel that it should be covered under manufacturer warranty .. instead latest was that ford dealership wanted $500 to replace alternator and could not guaranty that would fix problem; i already paid $105; plus $110 and the same problems are happening. the car has been at the ford dealership in woodbridge, va, for over 2 weeks, which leaves my family without a car to transport me. this is not right. i told todd croft of croft ford that i needed a good, dependable, safe car because this would be the last car i ever purchased. he knew that i did not drive much at all and i feel that he sold the car (with an existing problem) to me thinking that i would never know. my daughter was the one who realized this car had a serious defect and took it to croft ford to be fixed several months ago; to date, it still is not fixed; is a danger to drive, not only to the person/occupants of the car, but to any vehicles near when the power surges occur and the transmission bolts. *jb | |||
| SERVICE BRAKES, AIR - DISC | |||
| 12/16/2002 | 27 | 01/01/2000 | |
| Continued problems with ford 200 focus zts. bearings, electircal system, brake and paint issues among others. | |||
| SERVICE BRAKES, AIR - DISC - PADS | |||
| 02/10/2003 | 10/14/1999 | ||
| Problems with ford focus brakes. it started squeaking after 10,000 miles. i took it in to the dealership and they said it was normal and to check back around 36,000 miles. well, it's already at 36,000 and it is already grinding and sqeaking all the time, even when it's not raining. i took it in to a professional brake specialist and they wanted to charge almost $ 500 to replace the rotars, brake pads and shoes. they said it very unusual for a car with low miles to have the rotars replaced. i was not about to dish out that amount of money to replace them when they should be covered under my extended warranty. | |||
| 12/31/2002 | 7 | 06/12/2000 | |
| I bought my ford focus 2000, brand new in july of 2000. since then, i've had the wheel bearings replaced twice, the rear door stopped latching and i had to drive it to the dealer with my son holding the door shut, my alternator had to be replaced and still the lights get dim when i turn on the heater, the plastic and rubber door molding started coming loose and falling off right after i bought the car, the brakes have never stopped squealing, and now my key is stuck in the ignition and it won't come out. every time i take my car to a dealer, they always say the same thing oh, that is common with the ford focus. after reading all of the consumer complaints, i guess you could say these problems are common with the ford focus. i've had nothing but problems with this car and expect to experience many more because so far the track record for the ford focus is extremely poor. after reading the numerous complaints, i hope ford is forced into recalling the ignition cynlinder or switch whichever is to blame for the key to becoming stuck in the ignition and the wheel not locking while the car is in park. ts | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 08/11/2004 | 50000 | 20 | 07/14/2000 |
| Purchased 2000 ford focus 7/2000 2/00 safety recall on rear wheel bearings indicates loud grinding clunking noise. 1/01 recall on the a-pillar trim panels complained about my rear brakes squeaking causeway ford manahawkin nj found nothing however they replaced rear brakes and rotated tires 10/01 recall wiper motor pack i complained about front brakes squeaking ford cleaned and deglazed front brake pads and did another tire rotation 12/01 recall rear wheel bearings constant wobble and grinding noise from rear tires sqeak continues on brakes 6/02 humming noise from tires road test confirms noise coming from front left tire they rotated my tires noise continues ford say i need new tires i am at 31,000 miles 7/02 got a flat firestone repaired patched tire was ok 8/02 power steering pump to be replaced 10/02 continuing loud noise in rear traced to failed bearing ford says they did service on a previous recall. 10/02 loud humming noise in front ford inspection revealed a choppy tire they rotated tires front to back 10/02 at 38,400 miles purchased 4 firestone tires 3/03 recall pinch bolt 5/03 brakes continue to squeak, grind, turns out front rotors are shot at 48,000 miles replaced front rotors complete front disc brake job bendix by tranz connection 8/03 alternator to be replaced car dies while driving, stuck in mass. for 4 days precision auto body. 12/03 check engine light on doesnt go out brought to firestone need to reset computer 12/03-12/04 car is stalling close to 1/4 of a tank of gas, i attribute this to not having enough gas in car and try to avoid 12/04 recall on fuel pump 2/04 lower radiator hose clamp to be replaced 7/04 loud humming grinding noise while drivingbring to firestone find a craked coil spring can lead to the tire seperating from the car front right wheel needs strut assembly with coil spring mount bearing bellow with alingment back breaks leaking wheel cylinder. *ak | |||
| 02/10/2003 | 10/14/1999 | ||
| Problems with ford focus brakes. it started squeaking after 10,000 miles. i took it in to the dealership and they said it was normal and to check back around 36,000 miles. well, it's already at 36,000 and it is already grinding and sqeaking all the time, even when it's not raining. i took it in to a professional brake specialist and they wanted to charge almost $ 500 to replace the rotars, brake pads and shoes. they said it very unusual for a car with low miles to have the rotars replaced. i was not about to dish out that amount of money to replace them when they should be covered under my extended warranty. | |||
| SERVICE BRAKES, AIR - DRUM - SHOES/LININGS | |||
| 03/01/2001 | 25000 | 10/20/2000 | |
| Ignition failed, had to be replaced, tires wear incredibly fast (4 sets of tires at 45000 miles), radio cut out, had to be replaced twice, brakes failed at least three times causing two accidents, dealership said they replaced them, but lied and never did, was forced to spend $500 having them replaced, trunk doesn't close, bad suspension, spun out on an exit ramp | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 06/15/2009 | 1 | ||
| 2000 ford focus se, purchased new 04/2001 --- 06/02 - car died on fathers day, replaced battery with one from auto zone; ?/03 - at service call for recall of harness wiring, complained about led lights flickering, no problem found; 10/05 - car died, towed to ford, battery replaced; 12/06 - service at ford, complained about led lights flickering again, no remedy; 06/07 - car died, towed to chrysler dealer (my employer), could not locate prob, charged battery, 06/07 car died, replaced battery; 06/07 car died, towed to chrysler - replaced alternator; 09/08, ignition locked/replaced; 02/09 car died, towed to ford, replaced battery; 06/09, electrical system warning light illuminates at 35-40 mph. positive battery cable insulation melted. service at dodge (employer) - reroute positive cable directly to bolt on connector to battery, problem continues - carried to ford, they advise alternator is bad and must be replaced. ---- 9 years, 5 batteries, 3 alternators, problem not corrected. dealer continues to treat the symptoms, not cure the disease. something is causing this to happen continuously. numerous focus owners at least through 2003 experience same issues. service advisor admitted to me that they replace a lot of batteries and alternators in focuses and that it seems to be inordinately high numbers. other problems with this car include 3 sets of inferior brake pads (finally had a good set installed by an independent mechanic) and cracked motor mounts causing intense vibration especially when engine is cold. seeking remedy for electrical issues - considering consulting attorney to start class action lawsuit. concerned about potential fire hazard. my daughter was driving this car for past 2 years, finally knuckled and bought her a great chrysler pt cruiser for her personal safety. i am not in a position to acquire another vehicle for myself and must continue to drive the focus until otherwise capable of another vehicle. will never buy ford again. *tr | |||
| 07/01/2005 | 100000 | 1 | |
| I purchased a ford focus 2000 from john thorton on thorton road in lithia springs on or about 7/2005. i also traded in my lexus 1991 vehicle which i had just fixed up for 2000.00 and plus the dealer asked for a down payment of 1200.00 which i gave, and i requested them to add a warranty which they did not in the contract. the vehicle was white and black inside. i drove smooth for about 4 months until one day as i was driving the vehicle cut off. i had the brakes redone, and some other work. i took the vehicle back to the dealer and they worked on it and charged me some more. until i realized the mechanic called me name for pick up and he stated to me thinking i was another person, my vehicle is ready and it had 3 recalls on it in the past. i assume he meant me, and come to realize it was my car he was speaking about. every since then, my car would cut off at stop lights and while i was driving. i was told by the dealer mechanic it has a short wire that can cause a fire and there is nothing they can do. i placed the car in ch 7 in bankruptcy in 10/05 and he no transportation except by bus and cab. ford dealer in lithia springs, ga 30122 sold me a car with 3 recalls as part of the car's history. i don't know what else it involved. *tr | |||
| 05/18/2008 | 136000 | 1 | 09/12/2003 |
| Tl*the contact owns a 2000 ford focus. the vehicle was taken to a mechanic for an alignment. at that time, the contact was informed that the two front coil springs failed and needed to be replaced. the mechanic replaced the two front springs, the two rear wheel cylinders, and a brake line. the contact learned of nhtsa campaign id number 01i017000 (wheels:lugs/nuts and bolts), but it did not apply to her vin. she called the dealer and was informed that the recall had expired. the current and failure mileages were 136,000. updated 06/16/08 *bf | |||
| 05/04/2006 | 120000 | 1 | 01/04/2000 |
| Dt*: the contact stated while driving 65 mph the brakes locked up without warrant. the brake pedal was not depressed; smoke erupted from the passenger side rear wheel. the vehicle was pulled off the road without incident. upon inspection the rim was black and there were metal pieces on the inner side of the wheel. the vehicle was driven very slowly 25 miles to an independent repair shop for inspection. the mechanic was unable to remove the wheel hub due to the damage caused by the brakes locking up. | |||
| 12/11/2005 | 66000 | 20 | 01/10/2003 |
| Brakes will not work when car first driven in morning. have to stand on the brakes to avoid hitting someone. ford will not fix this. this car is extremely dangerous along with the water leak, bad ignition key tumbler and poor gas mileage. it has been rotten from the get go. needs to be recalled! *nm | |||
| 08/15/2004 | 2 | 04/26/2003 | |
| Consumer is afraid to drive the 2000 ford focus due to all the problems that have developed with this vehicle.***no answer required***.*mr the rear brakes, drums and shocks were replaced. *jb | |||
| 07/26/2005 | 200 | 2 | 07/01/2000 |
| Dt: contact stated ignition locked and will not turn. this was the second time this happened. the first time it happened in 10-2000. vehicle was towed, and a new ignition was put in, and had to order another set of keys. contact continued to have the same trouble with it starting vehicle. ignition failed again. contact did not talk to a dealer, but planed to do so.. the dealer ,where contact bought the vehicle had it towed for her in 2000. she is going to have to have it towed. there were no lights that came on prior to the ignition locking. *ak a year after the vehicle was purchased the brakes and rotors had to be replaced. *nm | |||
| 09/15/2002 | 34000 | 1 | 09/15/2002 |
| Dt: the brakes make a noise like it is a dump truck stopping. when the consumer hits the brakes the vehicle does not stop immediately. he changed the brake shoes twice and then took the vehicle to the dealership. while at the dealership, they found a service bulletin and the consumer has to pay to replace the lining and magnets. the problem with the brakes has always occurred, but it is not every time you hit the brakes. this vehicle is still under an extended warranty and it is not covered. consumer has called the federal trade commission and has a reference number, 6397393. *nm | |||
| 01/01/2005 | 4 | 06/13/2000 | |
| The vehicle's brakes had to be replaced about every three months. *nm the rear end was unable to be lined up, if so, the vehicle would fishtail back and forth and the consumer would unable to drive the vehicle. the tires were out of round and the vehicle would run rough, especially when going up hills. *sc *jb | |||
| 02/19/2005 | 130000 | 1 | |
| On 19 feb 2005 i went to have my rear brakes replaced on my 2000 ford focus. when they went to replace the rear brakes, they found that the rear wheel bearings were seized to the rear spindle. i had recall #01b85b done on 27 dec 2001 to prevent this. but it did not help. *jb | |||
| 12/08/2004 | 1 | ||
| Fatality vehicle fire, dec. 8 2004. my husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, livonia mi for: ignition, steering column, wheel bearing, brake, rear window control, seat belt &trunk latches, overhead light and engine light. the vacuum line & fuel pump & valve assembly were replaced 2/03, followed by stalling. in 6/03, a/c compressor & manifold line replaced. fuel line & pump failure in 8/03, resulted in gasoline spill on residential street minutes after parking. bogging followed repairs, pcm reprogrammed & leaking pvc tube replaced 1/04. fuel pump again replaced. in 8/04, our 24 year old son took ownership of this problematic car. we are uncertain as to whether vehicle malfunction caused a 35 mph collision with a fire hydrant. an immediate engine explosion and fuel fed fire trapped my son and his passenger. described by police as a relatively minor crash which would not be expected to claim lives, the subsequent unexplained engine fire claimed two young lives. a malfunctioning driver's airbag was also detected. this incident was originally reported to nhtsa by my husband (#10104088). i am supplying these additional facts for your clarification. please correct your posting of 0 injuries as there were 2 fatalities. please take effective action to save lives, as these trouble plagued vehicles seem to become more lethal as they age. confirmation of receipt of this information is requested. *nm *sc *jb | |||
| 03/13/2003 | 1 | 03/01/2000 | |
| Nar 04/07/2003 mr. while driving, the rear tire disconnected from the vehicle due to a failed wheel bearing.. the air condition repeatedly leaked water in the vehicle. the brakes were worn which required new rotors. *jb | |||
| 03/22/2001 | 4 | ||
| Problems with brake equipment. the vehicle has been to the dealer at least 4 times for a crunching sound when driving over bumps.. the brakes squealed when they were applied, the consumer was told they were fixed, however the problem resurfaced. *jb | |||
| 09/15/2003 | 107829 | ||
| I purchased my 2000 ford focus se from merlin motors in saskatoon. production date - may 2/2000, stock no. pp24941, r.o. no. 155631. i believe this car was previously owned by someone in british columbia. here is a chronological breakdown of repairs. april 17/01 - took car in because driver mirror vibrated badly when driving - so badly that i could not look into it, it was shaking that much. also, the trunk would not open from the release inside the car. parts were ordered at this time. vehicle kilometers- 32854. june 19/01 - they checked for driver mirror vibrating when driving and replaced driver side exterior mirror. the also checked for trunk not opening from the release inside the car, they replaced the trunk stop and adjusted. vehicle kilometers- 35222 june 20/01 - they checked for power steering leak and replaced steering rack and set toe. vehicle kilometers- 37782?? (this is obviously an error - i know i did not drive 2, 560 km in one day!) i also did not complain about the power steering and don't recall why my car was in there at the time. sept 21/01 - they repaired rattle in right front going over bumps, tightened all assemble bolts in front end, removed right caliper and rotor, lubed all bushing, adjusted front splash shields, found tie rod bolt loose and tightened. they also fixed molding on window belt, which was loose and checked inside rear view mirror and found it flawed - part on order. vehicle kilometers- 43170. nov 3/01 - we were driving in saskatoon when engine started to boil. we knew this because of steam coming from the hood, all gauges in the car read normal! we took car to merlin - they could find nothing wrong with the car after their checks, and told us to bring it back if it happened again! work order for this date states: customer saw steam coming from under hood, antifreeze pooled on engine, gauge read normal, steam coming from overflow tank - fill with a/freeze, pressure test for leaks, no leaks found. | |||
| 04/15/2003 | 80000 | ||
| I have nothing but grief with my 2000 focus. 1) most recently i had was traveling at 50 km/h when my front right coil spring dropped out of the front end. i phoned ford repeatedly and even though i discovered a program covering my the coil springs on i was given the run around saying that i was outside the program recall date by a few months even though the car was made at the wayne assembly plant; where other program recalls were coming from. i ended up in a field when the coil spring broke, narrowing missing the car next to me. i was thankful that i had escaped with my life but not to be covered by ford was a slap to the face. i am very upset about the way they handled this situation and i am determined to let everyone know about this situation. my alignment is also out because of the accident but can't afford to fix it right now. 2) four times since i've owned the car, the car has stalled. twice rounding a corner going onto a highway and 2 twice on a straight away highway. it always happened when the gas gauge was below 1/8 of a tank and so i thought it was my fault because i was running out of gas. of course i blamed myself. but four times ? i began to become suspicious when the car began chugging uphill on a recent long distance trip. i barely made it to my destination. when i took into a ford dealership in sudbury ontario the serviceman told me that knows of the problem though most of them came in under warranty. of course the problem at first only presented itself when the tank was near empty and so i always or nearly always made sure to have at least half a tank full of gas when driving. today the problem is present regardless of how much gas is in the car. very convenient for ford seeing as though i am outside the 60,000 km warranty plan. again i do not feel comfortable driving on the highways anymore. i am hoping that ford will hear me out a pay for the repair. | |||
| 11/15/2002 | 0 | ||
| 1)we had trouble with right rear door lock stuttering nothing found to be wrong has only occured once since 2)transmission makes a whirring noise intermitenly when car is in reverse dealer found nothing wrong on both occasions 3)rear brakes on two occasions have made squeaking noises first time at 34950 km new shoe pads. second time at 41346 km shoes and drums sanded 4mm left on shoes has squeaked on only one occasion since 4)front brakes done at 24450 km new pads and repaired two rotors. second time at 41346 km pads shown to be at 6mm left | |||
| 09/15/2003 | 49200 | ||
| First one: ignition locked. one night after classes, i went to start my car and the key would not go into or turn the ignition lock. i called my ford warranty and they sent a tow truck. the tow truck driver informed me that he is familiar with the problem on the ford focus, as he had had many calls to pick up cars with the same problem. second one: after returning home from driving to the store one saturday, i parked as usual and tried to pull up my hand brake which would not go up or lock into place. i then noticed that the little button you push in the release the handbrake was located all the way into the assembly not allow it to lock. i plan on taking my car in november to be repaired. my ford warranty will cover it since its a few thousand miles under warranty. | |||
| 09/15/2003 | 0 | ||
| Had i known about the excessive brake dust that coats on the wheels,especially the front wheels,i never would have bought this car.in order for this car to look decent i have to get on the ground on my hands and knees using a solvent and water along with a lot of elbow grease and a brush and sponge and literally clean these wheels at least once a week.a simple drive through a car wash will not clean this brake dust adequately.i have called ford three times in the last few years complaining that this is a manufacturing defect and of course they deny it!the last call i made a consumer rep from ford read from a bulletin that they put out instructing owners as to how to clean off the brake dust.if there was not a defect why are they putting it in black and white to be read? i am disgusted with their attitude and would like to return the car to the dealership but feel frustrated that they will only "laugh"at me.any advice?i will gladly take part in any class action that you might have knowledge of??? | |||
| 06/15/2002 | 13600 | ||
| Purchased ford focus se in may of 2002 with 13,260 miles. we did not buy the extended warranty because we could not afford. soon after bringing the car home, we noticed the tire was very wobbly, and the brakes were squeaking--took it to the ford dealer and they told us these cars are notorious for brake noise, as for the tire nothing is wrong-the service dept. test drove and didn't notice a thing. have taken it in several other times after that for wobbly tire-still same answer nothing is wrong. have taken the car in for several recalls. key was stuck in ignition and had to be towed to dealership-but the next time my teenaged daughter drove the car the steering wheel was stuck when she was turning at an intersection-had it towed again, there was a piece of material (from them fixing the ignition problem) that was stuck in the steering column. our latest episode with this car is our trip from wa-virginia. the car was fine on the way there, except for the wobble in the tire in which we had the tires rotated yet again. but on our way back we started experiencing sputtering and surging of the car, we would pull off the side of the road every 20 miles (thinking it was from the hot weather), we would get another 20 miles in and same thing until finally we drove through chicago, il and it was worse, so we pulled off the highway and on to an on ramp--walked across the highway to use a business's telephone to call for a tow truck. they found us a tow truck but unfortunately it wasn't a king cab, so our insurance co., called us a cab. the tow truck took us to the nearest ford dealer--the car however seemed to running fine, so we decided to drive some more. we got about 15 miles down the road and sputtering again, so we called for another tow--and in the meantime we called firestone, we drove it there, the serviceman drove the car and felt what it was doing and said he didn't need to hook it up to engine diagnostic that it was the transmission. | |||
| 08/15/2003 | 68000 | ||
| Started experiencing problems with the vehicle after purchase. suddenly in august, all power systems/computer type items began to fail -- power locks, trunk release. then, car began (and still does) to sputter and shake when stopped/idle until it would shutdown. also, the radio/cd player would shut off. checked for tsbs for the vehicle model & year and found at least 15. when i took the car to the dealer (world ford sandy springs) we were told that they are technical service bulletins and that we would have to pay to have the car repaired. only official ford recall notices, not even ntsa recall notices, would be honored. on top of this, we would be expected to pay $90 per complaint batch (the tsb list was batched in to 3 main areas)for diagnostic purposes and if any of the complaints were related to a recall, the $90 would be refunded as applicable. i expressed that if ford issued a tsb and the ntsa issued a recall notice, then i should not have to pay to have the car worked on. | |||
| 09/15/2003 | 0 | ||
| Let's see, where shall i begin. within month or two of purchase of 2000 focus sedan it was back in the shop for the front a panel trim. it took 3 times to finally get that right. also less than 5 months after purchase, windshield had to be replaced due to a stress fracture (was a 1-1.5 hairline crack which appeared in windshield). the windshield has since been replaced again. while adjusting the rear-view mirror the windshield cracked around the base, apparently from slight pressure of mirror. and just recently, august 2003, i've noticed water drops flying up from above the dashboard. not sure if windshield is leaking around the bottom base or maybe a.c. haven't had it checked yet, but it will be in the shop this week for other problems i haven't mentioned yet. it was in shop in late 2001 or early 2002 for throttle problems. while the car was sitting still the engine would race between 2.5 and 3000 rpms. fortunately i never used the cruise control during that time. late 2002 the trunk lock mechanism apparently broke preventing the trunk from shutting properly. it wouldn't latch at all. i have yet to have the wiper motor cover recall fixed. and on different occasions the fuel gauge has read empty, no matter how much fuel you have in the tank. and just when you think nothing else can go wrong, it happens. me and my wife were shopping this morning on labor day saturday. we got in the car and i went to start it. my key somehow would not go into the ignition completely, no matter how hard i tried. we eventually call our triple aaa insurance and arrange for a locksmith to come and take a look. he looks at it a second and declares what we fear the worst. our focus is the 7th focus this month he has seen with the same problem. he said that the ignition would have to be replaced by ford. i believe that this should be a recall. i will never buy another ford. | |||
| 12/15/2002 | 0 | ||
| This is a copy of the letter i sent to ford prestige ford garland tx attn: jerry reynolds dear mr.. reynolds re: ford focus 2000 vehicle id# 1fafp34p0yw197796 i became a customer of prestige ford 5 years ago when i first bought my 98 escort. i was pleased with the car, never had any problems within the 2 years i had it only the scheduled maintenance. feb 28th 2000 i made the stupidest decision in my life to trade it for a brand new focus 2000 -i was impressed of the reviews of being the european car of the year in 1999. well during this 3 years i had nothing but trouble and i just received another safety recall. i don't even remember how many times i've taken my car back to ford for safety recalls during the last 3 years. in 3 years i had to replace brakes 3 times (that's actually once a year) replace rotors twice something got messed up last august with the electrical system and the starter i had to have that fixed. there's always noise with the brakes, i asked several times and all your staff or the one on 75 can tell me is a "known problem" first it was "metal brakes" no problem that's normal after a couple of years you changed it to a "known problem"??? i just wanted to let you know my disappointment about this stupid car, i sure did made a big mistake when i decided to buy it. also i bought extended warranty and that really seems not to be a big benefit since it hasn't helped a bit, i still had to pay for all this repairs. as far as i know this are the known problems with the car, so tell me am i supposed to be a happy camper?? i'm a single mother, i make my payments on time, i don't have the time and the money to keep spending in a car that will be paid off in a couple of years and then i will be left with a big peace of junk. please let me know when i can take my car to get fixed again. very unhappy customer guadalupe araceli ramirez | |||
| 03/15/2003 | 0 | ||
| I drive 25000 miles a year to and from work approximtly 115 miles a day and 70% of that is on open interstate hiway. stop and go is less than 20 miles a day. tires completely wore out at 41000 miles. tires started humming at 10 to 15000 miles. i constly complained about front end and tire noise. i put a set of goodyear aquatred tires on at 41476 miles. they also started humming, so the front end was lined up. this did not stop the tires from humming. now car has 80000 miles, tires are scarming go down the road fast or slow. frontend suspension has been making clanking or thud type noise. just recently turing left geting off interstate it felles like the right front is changing geomitry. car turns left vilently - must corect stering. this will happens without notice. this car is extmly dangeras. when driven on ice and snow, it will brake lose when going staright for no reason and start to spin out. brakes wore out at 45000 miles. $400 to fix front brakes only. i have never had to put brakes and tires on a car at less than 50000 miles. more like 65 to 75000 miles. | |||
| 10/15/2002 | 35000 | ||
| Car is only 2yrs,8mo. have currently expended over $4000.00 on repairs. problem with seals allowing fumes in car from other vehicles running beside mine. the noise and wind shear level is very unsatisfactory. squeal noise and thumping feeling from pressing on brake pedal. hesitation on accelerating into traffic flow. poor quality on parts and workmanship from manufacturer | |||
| 03/15/2003 | 10000 | ||
| The brakes have been looked at three time because of noise and it's been serviced several times. it's in service right now and has been there for two weeks. i don't know if they are working on it or if they are repairing other things or what. i haven't had heat throughout the coldest part of the winter. the seat belts don't work and the paint is peeling. the car has locked up not letting me start the engine twice, then just out of the blue it decided to start. i tried to turn in and the car dealer at ford said he wouldn't touch it, didn't want it. we bought it aug. 9 2000-ford credit, simple interest 6.5 --first payment september $456.99 a month they say we owe too much to trade in ???this made no since. now i know what's been going on. my husband has been out to sea usnavy for almost a year and i'm scared to drive it i'm a nervous wreck about this car and i don't know what to do. there has been is so many recalls on this car i don't know if they have fixed them or not | |||
| 02/15/2003 | 0 | ||
| I have been in the shop about 7 times during the last 3 years due to problems with my new focus. the clutch failed at 6700 miles, along with the brakes, and things got worse from there. the front windshield leaked water into the roof, the fuse on the fan/air conditioning system melted, and the brake pads were replaced numerous times. also, the fabric on the seats caused me to get shocked every time i got out of the car. ford's lack of customer service was painfully obvious as well during these repairs. i ultimately traded in my car for a competitor's car and i'm feeling much better now. | |||
| 01/15/2003 | 0 | ||
| Bad brakes, leaking transmission x 2 repairs, numerous electrical probs, one "accident", damage repaired at ford expense, bad tire, noise from front rt side, "surge" prob, car seemed to "stick" in a gear. i don't have my file with me but i know there is more. | |||
| 12/15/2002 | 0 | ||
| My 2000 ford focus has had problems starting 2 months after i purchased it. it's been in 6 times for excessive brake noise and or squealing. the door hinges were squeeking and had to be replaced due to misalignment..it took 5 times to determine this. weather strip molding has been replaced due to falling apart around the headlights. the cd player/stereo was replaced with a new factory model when cd player would not work properly. the "new" model was replaced yet again due to coding seen and no numbers in the window digital area. the fuel pump was replaced after stalling more than 50 miles from home...still does not run up to performance. fuel area reworked again. would not start due to battery cable. ford needs to discontinue this model until they can fix the problems it has with it. they also need to get all focus models off the road, they are safety hazzards. | |||
| 12/15/2002 | 0 | ||
| Current malfunction is hesitation and engine stall and brake failure. my car is almost 2 years old and within that time period i have experienced the following malfunctions: windshield wiper, air condition, electric window, brakes, struts, rusted rotor, ignition switch, electrical shorts(flashing dash), engine hesitation/stall, blown fuses where car would not start. | |||
| 07/15/2003 | 0 | ||
| Have had nothing but trouble with my focus the brakes wore down while i was on vacation and i was stuck driving for a bit on metal to metal....which ruined my rotor.....then the battery after almost 3yrs. has caused my car to not want to start twice......each time i have had to clean off the built up acid on the battery so that a clean connection can be made.....the paint keeps on chipping, my anteena has become frayed, just recently my car's steering wheel locked up on me and the key wouldn't turn in the ignition......it is in the shop as i write this.....and from what i have heard i am not the first person to have had a problem with the cylinder.......the car seems to be slugish when on the inerstate.......the focus is a dangerous car and ford co. needs to do something about it..... jeremy | |||
| 12/15/2002 | 0 | ||
| Car has had the brakes serviced a total of five times and the car is stalling during acceleration. this car has been in shops for several recalls as well as twice for ignition lock failure. one of our children was trapped in rear seat by defective seat belt & had to be cut out with a knife. car stalls after it warms up. dealer says it's fuel pump but if that were so, wouldn't it stall waarm or cold. i spoke to an employee at another dealer who said ford was finding problems with sensor connected with cooling system. who do i believe? they want to charge us $700 to replace fuel pump that probably works fine. | |||
| 07/15/2003 | 41000 | ||
| I drive a 200o ford focus lx. i have had it stall out several times on me under normal driving conditions. at first i thought it might be me leaving it out of gear or something, but then i read a article in the newspaper stating that ford focus's have a problem with this. i brought my car to the dealership and had them look at it and they found nothing wrong with it. has anyone else had this porblem? i dont remeber where i was the article but i wish that i did... i have found several related articles about ford cars with the same problems, but mine was not listed. i am trying my best to get it fixed but when i take it in, theres no problem so they cant fix it! i will go and do anything in my powers, goto local papers, news stations, ect... if i have to! please help... do you have similar problems? lets talk... | |||
| 12/15/2002 | 65000 | ||
| The brake system is horrible. they make noises all the time. i have replaced the cylinders and the shoes and it still does not sound right. the suspension is bad and needs replacing, but i can not afford it. i am a teacher. cruise control has gone bad, because of a faulty wire. | |||
| 03/15/2000 | 0 | ||
| I bought the car in june of 2000 since this time the car has had a number of recalls on the car. i feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. also ford knew that the focus was prone to this happening. | |||
| 11/15/2002 | 0 | ||
| Brakes replaced but continue to squeal front suspension collapsed causing crash. | |||
| 01/15/2003 | 38020 | ||
| I started to replace tires as early as 5,000 miles just about 7 times by now. replaced ignition 5/03 for $667.00 the key would go in and wouldn't turn. spring coil driver's side broke while in traffic replaced 4/03 for $158.50. now the transmission is completly gone the car would not back up. please help me, i just don't know what else to do. the customer service at paul clark is so poor that i would not go there anymore. | |||
| 06/15/2003 | 50581 | ||
| Loud rumbling sounds comming from underneath rubbing noise when brakes were applied, the rear brakes, had the drums cut and cleaned and the brakes still are rubbing and it sounds like the brakes will fail soon if they don't fix them i took my car back three times with the same problem,and the insist they fixed it and the same thing is still wrong i hope somebody can help i don't know where to go to get the proper help. i need my car. | |||
| 02/12/2004 | 36029 | 2 | |
| While braking the consumer heard a loud squeaking noise coming from the brakes. the dealerships mechanic repaired the problem, however the problem recurred. please provide any additional information. *nm | |||
| 02/13/2004 | 86000 | 1 | 05/06/2000 |
| Consumer complained about brake failure. while driving on the freeway consumer put foot on the brakes to slow down, but the vehicle did not stop. consumer lifted foot, then touched the brakes again, and vehicle did not stop. after being able to stop consumer got off the freeway and traveled on a main street, and vehicle was doing the same thing. while on the way to the dealer consumer attempted to stop at a traffic light, but could not stop, vehicle kept going and went through a red light, resulting in a broad side collision. there were no injuries. *ak consumer received information from insurance saying that there was recall in regards to the power failure of vehicle. consumer called ford motor company to check vehicle but they refused. *la | |||
| 01/06/2004 | 32406 | 1 | 09/30/2003 |
| It was hard to turn the key in the ignition switch, and the consumer was unable to start the vehicle. dealership was notified, but did not resolve the problem. *ak the vehicle also had brake problems. *nm | |||
| 12/03/2003 | 1 | ||
| Ford focus 2000. squeaky brakes, ignition problems - locked up -? can't turn key. *la | |||
| 11/12/2001 | 1 | 11/13/2001 | |
| My 2000 ford focus kona edition has been subject of at least five recalls and other numerous problems that have required me to take the car in to be repaired. i was also sold this car way above sticker price and currently this ford focus is worth 5000 dollars yet i still owe 11,000. i am now having problems with the brakes and the rear axle, that i will once again have to take my car in to get repaired. all of the incidents have taken place between the years of november 2001 (when i bought the car) and the present date of november 2003... but the problems are still ongoing. *la | |||
| 11/15/2003 | 43000 | 1 | 09/02/2000 |
| Hi, i own a 2000 ford focus and it has been nothing but trouble. i purchased the car brand new in 2000 and have had it in the shop so many times. i have had my rear passenger side window mechanism replaced by ford, then personally replaced the driver front window mechanism and the driver back mechanism due to cable breaks. i have had it in with the radio 3 times and it still does not work correctly. i have had to have the brakes replaced, the ignition block replaced, the struts and shocks. the trunk release has never worked. now it keeps breaking down on me if i drive for more than 1 hour non stop. this weekend i went to san antonio from corpus, it died on the highway 3 times going to sa and coming home 4 times & how safe is that! ford said they cannot do anything for me unless it is messing up when i bring it in while it is acting up, however it always happens when i am away from town. they told me that if they hook it up to the machine it will not tell them anything. also, on several occasions my accelerator has stuck and i cannot brake, i have to put the car in neutral and press on the brake hard while the rpm's are still revving and pull the emergency brake, the first time this happened i was pulling into a parking spot and went over the yellow divider. is there anything i can do? *la | |||
| 11/12/2003 | 37521 | 3 | 03/08/2001 |
| I have replaced the ignition switch 3 times in least that 2 years and twice in three months. the dealership tells me to call ford and ford tells me it a dealership's problem call them the old run around. i also have replace all four brakes and tires with only 25000 miles on the car and they still squeeze and grind when applying the brake. i brought the car used so i do not know if anything was replace before i purchased it lovely vehicle. *la | |||
| 01/27/2000 | 56600 | 10 | 01/21/2000 |
| 1st recall,6/2000 shop for a/c problem,9/2000 shop for 7 days for ac problem,1/2002 shop 7days for engine work,recalls x 4 or 5 not sure about dates there has been so many on this car,problems with not starting ,gas gauge, tire replacement 3 sets in less then 3 years, hesitation,poor gas milage,brakes squealing, trunk does not close properly,10/2003 has been in shop for 3 weeks for possible engine work. dealer can not seem to find or repair the problem, i am not happy with this car it has had serious problems from day one there are more to mention can not list them all i need help. *ak | |||
| 10/21/2003 | 1 | 06/26/2000 | |
| Have had my front brakes replaced three times. first time at 11,000 miles, second time (rotors replaced) at 24,000 miles and third time at 36,000 miles. brakes consistently squeal, so loudly that i can hear them over my radio! i've been told by the dealership that focus brakes tend to be loud, but it doesn't mean they don't work. dealer also said they received notice from ford that focus brakes just squeal. i don't believe this is true and that this should not be considered normal wear and tear.*ak | |||
| 3 | |||
| Vehicle experienced brake problems, it made a loud noise while driving, and oxygen sensor failed. also, engine problems. oil was leaking from the oil pan under the motor. owner was referred to the state attorney general's office to seek protection under the lemon law. *ak | |||
| 10/27/2000 | 12300 | 4 | 12/29/1999 |
| Brakes squeak, excessive break dust on the front wheels.*ph the consumer was informed by the dealer, that the brake dust was normal. the rear shoes pad assemblies and rotors were replaced at least four times. the last time the dealer told the consumer the left right ebrake cable spring retainer had popped out the backing plate which caused the shoes to not retract all the way. the dealer put the retainer back and reset the hebraic. also the rear wheel cylinders was leaking and had to be replaced. *jb | |||
| 2 | |||
| Automatic transmission slips gears while driving causing the vehicle to jerk. also, a squeaking noise is heard when applying pressure to the brake pedal. dealer attempted to fix the transmission and the brakes but has not remedied the problems. *ak | |||
| 08/23/2003 | 1 | 12/18/1999 | |
| I own a 2000 ford focus. currently i am experiencing several problems. the first is the air conditioning a/c. the a/c works on the #4 setting but doesn't work on #1, #2, or #3. no air comes from the air vents when the fan is set to 1, 2, or 3 whether the a/c is on or not. the second problem is the brakes. i have less than 46,000 miles on the car, and the brakes feel like they are going out. i've never had to replace the brakes on a car before 70,000 miles. the third problem is comprised of the gauges. when i start my car, all the gauges go immediately to the right. after a few moments they return to their proper position, but i'm not sure what is going on. i feel that if i put the car in gear during this period, that i will lose control of the vehicle and it may surge forward. the fourth problem is that i have already had to replace all of the tires on this vehicle. the fifth problem is the transmission/engine. many times, especially in the idle position (at a stop sign, etc.), i feel that the engine is going to stall. it almost feels like the engine is not running on all cylinders. the sixth problem, and probably not the last, is that i've already had to deal with all of the recalls on this vehicle, and yet this car is still unsafe and ford has done nothing to correct this except offer a 5 year/100,000 mile warranty to new ford focus buyers.*ak | |||
| 08/04/2003 | 1 | ||
| I have a 2000 ford focus zx3. ever since i bought the car, i have had problems. the day i bought it, i noticed transmission problems, two months after that, i had brake problems. since i have had the car i have gotten my brakes done twice. i have had the car about 15 months now. i also had my ignition cylinder replaced, a fuel filter replaced, and now my car dies when i slow down. i have had nothing but problems with this car. *ak | |||
| 07/31/2003 | 82190 | 12 | 11/27/1999 |
| Constant squeaking noise when the brakes are applied. i've already replaced the rotors, brakes, brake pads, and drums on several occasions since buying this focus about 3 years ago. also my steering wheel locked on me one day in april of 2002 the key would not fit into the ignition to start the car i have no idea why this would happen from one day to another. i had my vehicle towed to the ford dealership and they didn't know what the problem was caused by. they said that they needed to update the lock cylinder. luckily i purchased the api extended warranty that cover the car for 100,000 miles. so the cost of the work done for this was $427.20. all but $50.00 of which was my deductible was cover by this warranty. the problems didn't stop here. i also have had to get the cd systems that came installed in the car replaced. the was a constant clicking noise with the cd player and 90% of the time the cd's wouldn't even play. i called the dealership and they said that they could replace it for me but that it wouldn't be coverer by the warranty so i would have to pay for it out of my pocket. i ended up having a new system installed but not from the ford dealership, i took it to circuit city. recently this month july 2003, my car has been staling and shutting off at stop signals and stop light also just shut completely off on the freeway thank god no accident occurred. i called the dealership to report this problem also my check engine light would come on and off several times and they said to bring it in and they would check the engine light but that i would have to pay $165. 00 just for them to check the light and it would be more $$$ to repair what ever problem it was. i was fed up by then. *ph | |||
| 06/27/2003 | 2 | ||
| The dealer replaced the brake rotors and pads twice in one year and once again they need to be replaced. *nlm | |||
| 06/12/2003 | 28000 | 0 | 12/31/1999 |
| My brakes have squeaked and chirped ever since i have owned the car. i had pads and rotors replaced for the first time at 28,000 miles, and am facing having the same work done again at 48,000 miles. my automatic transmission failed at 35,000 miles, and the recalls have kept me at the service department more hours than i can count. *nlm | |||
| 18000 | 1 | ||
| The brakes made a loud noise. *jb | |||
| 05/25/2003 | 1 | ||
| While driving and without warning the brakes failed resulting in an accident. dealer notified. *ak | |||
| 05/09/2003 | 1 | ||
| When the brakes were applied, the pedal traveled to the floor. *jb | |||
| 4 | 12/15/1999 | ||
| Intermittent stalling. also, the brakes, power locks and windows failed. *ak *jb | |||
| 04/25/2003 | 21000 | 1 | |
| When the brakes were applied, there was a grinding and scraping noise. ford replaced the front brake pads and rotors. *jb | |||
| 19000 | 1 | ||
| Front brake pad and rotor out at 19,000, ford will not fix this common problem. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis******769767 | |||
| 04/29/2003 | 1 | 09/05/2000 | |
| 60000 miles on car, 4 sets of tires, 7 recalls, defect in gas tank cover filler, 2 sets of brakes, rear alignment not adjustable (advised by independent shop) and horrible shaking at highway speeds after all this. dealer has been no help with tire problem. never buying a ford again. *jb | |||
| 08/01/2000 | 5000 | 4 | 03/01/2000 |
| Gas mileage is poor on this size veh--motor kicks into neutral while driving at higher speeds. dealer keeps telling me there is no problem/cannot duplicate, 4 incidents, this is very freighting. especially in heavy traffic & cannot get off the road fast. brakes wear between 16000 and 18000 miles with normal driving. the motor belt had to be replaced at 22000 miles. this never happened so soon with any vehicle i have ever owned. repairs and services are very expensive, many safety recalls and product warnings that take time to repair. the dealer has a problem making sure the parts are available when i make an appointment. the wheel bearings have been replaced several times and sound like they may be going bad again! i do not feel safe in this vehicle. what if something fails while myself or my family are in this vehicle. this vehicle has depreciated at such a drastic rate, that i would be wise to trade it for another vehicle. i feel it is in direct relation to all the safety issues with this vehicle. *ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**763169 | |||
| 04/22/2003 | 33000 | ||
| While driving the consumer applied the brakes and noticed that stopping distance had increased. the dealer diagnosed that the rear brakes had failed. *nlm | |||
| 04/18/2003 | 32655 | 4 | 06/05/2001 |
| Stalling problem-check engine light-cracked cylinder head at 32655 miles also leaking transmission line, brake dust, broken trunk lock and malfunctioning keyless entry on driver door. *jb | |||
| 12000 | |||
| The brakes wore excessively. the brakes had to be replaced continuously. *nlm | |||
| 03/12/2003 | 8 | 08/01/2000 | |
| Consumer received poor service from ford motor company, as well as from following local ford dealers morande ford of berlin, ct and ray seraphin ford of vernon ct, and different opinions from ford employees concerning multiple recalls on a-frame/stereo/windshield wiper motor/rear wheel bearings, electrical system, and sudden acceleration/lurching. *ak | |||
| 02/20/2003 | 20000 | 1 | 08/30/2000 |
| My 2000 ford focus has unreasonably high wear on the front brakes. we were told by the dealer that we need to replace the entire front brake system @ less than 25,000.00 miles, to the tune of $500.00 all paid by me. when i asked about the warranty i was told the brake wear was due to my driving, but i have since found out there have been multiple complaints about the same problem from other owners of the same car. *jb | |||
| 03/26/2003 | 39000 | 1 | 04/02/2000 |
| Ignition switch will not turn. i noticed in researching the internet that many others had the same failure. i did not see a recall. this is the latest failure of many: brakes, fuel gauge, bad struts. now at 39000, i am 3000 miles out of warranty. *jb | |||
| 03/12/2003 | 1 | ||
| There was a noise coming from the rear of the vehicle when the brakes were applied.*jb | |||
| 03/10/2003 | 1 | 10/17/2000 | |
| Faulty front braking system. excessive wear and tear leads to premature brake and rotor replacement to insure safe, normal car operation.*jb | |||
| 02/27/2003 | 18822 | 1 | 01/17/2000 |
| When the brake was applied, there was a loud noise, and after the vehicle stopped several times, a hot metal smell appeared. *jb the dealer stated that the vehicle wasn't drivable, due to a potential fire hazard, and diagnosed the problem as stuck calipers. the brake pads and the calipers were replaced, and the rotors were resurfaced. (the hubcap had been slightly melted away from the caliper) scc | |||
| 03/05/2003 | 2 | 02/26/2000 | |
| I have had numerous problems w/ my 2000 ford focus. the most severe is the brakes squealing and wearing out prematurely. they had to be replaced in the first year and a half of ownership and never stopped making noise. on a separate occasion the rear wheel bearings leaked fluid all over the brake pads which could have resulted in a deadly accident. i have been given a copy of a letter from ford motor co. from a ford dealership saying the brake noise is normal and can not be fixed and is not indicative of a problem with the brakes. please do something to fix these cars, they are not safe! *jb | |||
| 03/05/2003 | 1 | ||
| There was a noise coming from the rear brakes.*jb | |||
| 08/15/2003 | 1 | ||
| When the brakes were applied, they locked up which caused extended stopping distance.*jb | |||
| 01/01/2000 | |||
| The key would not turn once in the ignition and was difficult to remove, the dealer replaced the ignition tumbler. the consumer has also replaced the brakes, tires and radiator deflector. *nlm | |||
| 5 | 08/18/2000 | ||
| Consumer has experienced many problems with this vehicle. there is occasional grinding noises when braking suddenly, the brake pedals squeak, the transmission jumps out of gear, there are problems when accelerating, the vehicle stalls when driving above 55 mph, the cruise control is inoperative, and various electrical problems. *jg *jb | |||
| 11/12/2002 | 1 | 02/01/2001 | |
| Consumer was exiting a parking garage and placed vehicle in reverse. without warning, car suddenly accelerated and rear tail spun around 2 times then hit a parked vehicle. consumer did apply brakes with no success. ph insurance company informed dealership that there were two recalls that dealt with a defective throttle and speed control which was not performed on the vehicle prior to the accident. other problems included weezing noise while turning. power steering racked failed and replaced. lack of power steering in steering wheel. rear brake pad replacement. rear wheel bearing noise. defective wheel bearings replaced. tire punctured and replaced. hesitation on acceleration. fuel pump and gasket replaced. tires rotted out. key stuck in ignition. replaced malfunctioned shifter assembly. trunk lid wouldn't latch. latch replaced. *tt | |||
| 5 | 12/15/1999 | ||
| Consumer called complaining about having problems with the electrical system on the vehicle. also stated that the power windows does not work also the power locks on the vehicle do not work. dealer was contacted and vehicle was taken to the shop on three different times and it was finely fixed but consumer still thinks that the vehicle still has different issues. ts the brakes squealed, and the vehicle would shut off when the brakes were applied hard, and the vehicle would have to be placed in park in order to restart. a fuse was replaced and had blown again, there was a short ground in the wire on the rear passenger door shorting to the ground, recall 00s50/deck lid wire harness, and two door lock actuators were replaced. scc | |||
| 11/16/2002 | |||
| Consumer states that when trying to apply the brakes they can hear a loud noise and the brake pedal will go to the floor causing the vehicle to have extended stopping distance. dealer has repair vehicle on several occasions. dealer notified. ph | |||
| 11/02/2002 | |||
| The brake lug bolts are under sized, consumer states' the wheel may fall off. please provide any further information. ts | |||
| 11/01/2001 | |||
| When applying the brakes, consumer states' there a wierd noise. took to ford, and ford says its normal. consumer noticed black dust collecting on pads. took to dealer and they replaced rotors, pads, and brakes. next consumer states' while applying the brakes pedal went to the floor. consumer was able to come to a safe stop. consumer states ford is not correcting the problem. please describe further. ts | |||
| 09/01/2002 | |||
| When applying the brakes, consumer states' the brakes make a gringing noise and a squeaking noise, like the brake pads are rubbing on wheels. the vehicles brakes have been changed three times and the noise keep returning. cause is unknown. please describe further. ts | |||
| 11/18/2002 | |||
| Consumer noticed excessive front brake every 10000 miles. dealer have replaced pad and rotors. please provide further information.. ts | |||
| Consumer noticed excessive usage front brake every 10000 miles. dealer has replaced pad and rotors. please provide further information.. ts | |||
| 11/12/2002 | |||
| Consumer noticed excessive brake consuming every 10000 miles, dealer has replace three time the front and rear pads and rotors. please provide further information. mr | |||
| 34000 | 1 | ||
| The consumer called complaining about problems with the brakes. the brakes experienced wear due to faulty rotors and pads. the manufacturer was contacted but refused to reimburse the consumer. *mr *scc *nlm | |||
| 03/15/2002 | |||
| Consumer noticed, when aplying the brake will squealing and moaning. dealer has been notified. please provide further information. ts | |||
| 10/25/2002 | |||
| The rotor are warp every 3,000 to 4000 miles and also the vehicle steering wheel vibrates. the dealership is aware of the problem. ts | |||
| 11/01/2001 | |||
| Brakes squeal when applied, there is intermittant extended braking distance. dealer replaced front and rear rotors, drums and pads. did not remedy the problem. ts | |||
| 09/09/2000 | 8 | ||
| There was noise in the front and cargo area of the vehicle, the trunk did not close easily, the doors and the brakes squeaked. scc | |||
| 07/27/2001 | 3 | 03/17/2001 | |
| Brakes and air bags failed | |||
| 12/01/1999 | |||
| Brakes have been making noise, dealer said due to wear and tear on the vehicle. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/10/2006 | 107000 | 2 | 10/10/2000 |
| I was going about 15 mph when i hit a small pot hole in the road. soon after i began to hear a clicking noise when i would take turns. after bringing the car to a mechanic i was told that both front coil springs had shattered. after having these fixed as they were under extended warranty by the manufacturer i am told that coincidently i have new front suspension and abs issues which though most likely were caused by the coil string malfunction will not be covered as subsequent damage and i am on my own. had the damage to the coil spring not occurred there would have been no issues with the abs or front suspension. *jb | |||
| 12/19/2005 | 28000 | 1 | 09/25/2005 |
| Dt: the contact stated while waiting at a stop light the vehicle in front of put on the brakes, this in turn caused the contact's vehicle to rear end the other vehicle. the seat belt did not restrain the contact. she hit her chest on the steering wheel. the vehicle was driven to the dealership to have this problem checked. no repairs were made.*ak updated 1/25/2006 - the dealer determined that the passenger side seat belt was also faulty. *nm | |||
| 11/07/2005 | 80000 | 1 | 06/10/2002 |
| My car was kept up to date on maintenance and recalls. approximately 2 days before my accident, my husband experienced a slight delay in brake response on one occasion while driving. he checked all fluids and looked for leaks. everything seemed good. no indicator lights or warning lights indicated a problem. on the day of my accident, i drove to work and most of the way home. i was less than a mile from my destination when i applied my brakes to make a 90 degree turn. this is the first and only time that i had knowledge of a total loss of brakes, with no indicator or warning lights being activated to alert me of a brake problem. as a result, i crashed into a utility pole, injuring myself and my passenger. my 2000 ford focus se is totaled. *jb | |||
| 04/19/2005 | 47000 | 1 | |
| Vehicle experienced a catastrophic brake failure. while driving at approximately 45 mph driver applied the brakes and the pedal went to the floor and vehicle continued to move forward. driver tried to pump the brakes but it did not help. owner contacted the manufacturer, who told the owner that there was no known recall for this defect, and there was nothing else they could do. *ak | |||
| 03/14/2005 | 64000 | 6 | 07/01/2000 |
| For the events of the final failure; i was attempting to stop at a red light that i did not see at first. though i had plenty of room to stop my vehicle before hitting someone i was not able to stop due to the brakes locking up. i had at least two and a half car lenghts between me and the intersection. i believe as a result in the brakes locking up i was unable to stop and t-boned another car. my car was totalled. i have had other problems with the brakes locking up and nothing was done to repair the problem because the service people could not duplicate the problem so they did not know what to fix. *ak | |||
| 01/01/2005 | 1 | 08/03/2004 | |
| While going 65 mph, a vehicle pulled off the ramp in front of the consumer. the consumer applied the brakes and they failed to work. the consumer lost control of the vehicle. *sc all of the lights on the vehicles digital meters where blinking. the vehicle flipped three times and landed on the roof. prior to the accident the vehicle had electrical and brake problems. all the digital figures on the dash would blink on and off. *tc *jb | |||
| 06/01/2003 | 30000 | 4 | 04/07/2000 |
| Other than the recalls and the brakes squeaking constantly, everything was fine with my 2000 focus up until 1 month after the warranty expired. almost one month to the day, the instrument cluster stopped working. ford would replace it at a cost of at least $500, so i replaced it myself by ordering a part on line for a total of $45. a couple of months later, the ignition cylinder would not allow the key to fit all the way in and as a result the car was not able to start, resulting in a cost of around $300 to replace. i am beginning to see the stalling problem from the faulty fuel pump. now my automatic door locks and trunk release just stopped working and the car is making a very odd grinding noise when you turn. it would be one thing if i was the only one with these problems, but the facts are out there and many, many, many people are all having the exact same problems! i have written to ford main offices and my local ford dealership serveral times on these matters and i have never heard anything back. i honestly am never buying a ford vehicle again.*ak | |||
| 06/12/2003 | |||
| When trying to apply the anti lock brakes. the brakes will lock up causing the vehicle to have extended stopping distance. dealer notified. *ak | |||
| 9000 | |||
| Vehicle braking system failure is wearing excessively, approximately every 13000 miles. | |||
| 10/15/2001 | 1 | ||
| When the driver applied the brakes they locked which resulted in extended stopping distance. *nlm | |||
| 05/01/2001 | 40000 | 1 | 05/31/2000 |
| I have a 2000 ford focus that i have had allot of problems with. i specially ordered this car to have all the safety features including side impact air bags, and anti loc brakes. we originally had bought the car in ca. the first problem happened at 3000 miles the rear brakes started squealing, and the seat belt buzzer wont go off. we took it to ford were they said nothing was wrong. we moved to nc were we now live. took it back to ford with the same complaint this now 30,000 miles. they said they were defective, they had the car over night for the seat belt buzzer, still no problem found. so they replaced the brakes. when we picked up the car the seat belt buzzer did the job of staying on for us. it stopped the squeal problem with the brakes. 1 1/2 weeks later we had an accident. whitch i might add the air bags did not go off. also in the accident the rear seat came unhinged and threw a plastic piece that holds the seatbelt at the back of her head causing a lump. my wife said the brakes just didn't work as they did previously with the noise. i took it out for a test drive found the brakes were not acting right, the car would not stop properly. took it back to ford, they told us that everything was fine. a friend of ours was a ford mechanic at a different dealership was going to look at it for us, he was killed that week in a car accident un-related. so we lost our inside mechanic to tell us what was really happening. now at 50,000 miles the noise is back, my wife who drives the vehicle says every once in a while the brakes will act up again. now we just don't have the time nor the patients to deal with the dealerships once again for now the fan blower only works on 3 on the dial and the cable broke to select def, vents, ect. along with the recall of the wiper motor, and the neeeding of new roters on the front. this car to me is a lemon. | |||
| 05/01/2001 | 3 | 09/01/2099 | |
| I've had ongoing problems with the whole car and no one will help me. no safety defect listed. *ak | |||
| 06/01/2002 | 07/01/2001 | ||
| I beg of you recall this car. it will eventually kill somebody and their children. no safety defect listed. *ak | |||
| 05/02/2002 | |||
| Brake pads have warped at 14000 miles. consumer has taken vehicle to dealer five different times to get brakes fixed, but problem still occurring. also, extended stopping distance and noise when braking. contacted dealer. *ak | |||
| 08/04/2002 | |||
| While applying brakes there is a grinding noise coming from driver's side wheel. dealership is aware of problem.*ak | |||
| 05/03/2002 | |||
| During normal braking on dry road surface vehicle wheeels would lock up intermittently. on wet road surface wheels wound lock up continually. vehicle been to dealer on three occasions, but problem still occurring. feel free to provide any further information.*ak | |||
| 12/02/2000 | |||
| Brakes don't hold when applied, almost causing an accident. unable to stop vehicle. had part replaced several time. also, front end shakes and there is a knocking noise under gas pedal. *ak | |||
| 1 | 02/01/2000 | ||
| I complained about the brakes at 3000 miles - told no problems the brakes just do that - at 11993 miles brakes inspected 50 - 60 % left - at 15561 brakes inspected 65 - 75 % left - now some how only 4000 miles later only 10% of brakes left and need to be replaced with a total of 19,992 miles - also took car in several times for dying while driving and told no problem - then there was a recall on the clutch cylinder and they said that was probably the problem so they replaced that - still had the problem - they hinted that it was me because they were unable to duplicate the problem - then finally when my radio would go on and off in their presnce they inspected further and discovered my entire dashboard wireing was melted and it is a wonder my car didn't catch on fire. they re-wired the entire car and replaced my radio and had my car for over a week - within a month the radio wasn't working again and they replaced it for the second time - then 3 months later my electric door locks stopped working and needed to be replaced - and by the way my radio has gone out 2 times since the last replacement and they said it was probably just loose or something and not too concerned and now the brakes all this at 19,000 miles.*ak | |||
| 05/14/2002 | |||
| While pressing on brakes pedal goes to the floor and it is hard for vehicle to stop. cause unknown. dealer notified.*ak | |||
| 06/02/2001 | |||
| Every 12000 miles consumer had the brake pads and rotors replaced. brakes were making noise, and there was extended stopping distance. contacted dealer.*ak | |||
| 06/12/2002 | 1 | 06/01/2000 | |
| This car has had 4 recalls so far. in addition to the recalls i have had it in for other problems like the gas light failed to to work, the igntion part after turning car off would act like the key was still in. the biggest complaint i have is the brakes at 9000 miles i had it in to check the brakes and then 8000 miles later my roters went bad. i do not feel safe in this car at all.*ak | |||
| While driving brakes, and rotors were completely wore out at 19,094. had just taken vehicle in for 15,000 mile check up. dealer s*ak | |||
| 04/02/2002 | |||
| Was traveling 50mph heard a loud noise in trunk of vehicle. sounded like grinding noises. stopped vehicle and smelled smoke. engine check and abs lights came on . parked vehicle , then, had vehicle towed to dealership. was informed wheel bearings had blown out. this caused wheels to go bad. *ak | |||
| 03/31/2002 | 4 | 11/01/2000 | |
| Brakes have not been right since the first day of delivery. *ak | |||
| 2 | 03/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 02/05/2002 | 12 | 12/01/1999 | |
| In jan 2002 ford wanted to buy car back but said the car is 2 years old so it was only worth half of its value due to the car would have to go to an auction car was in shop 77 days then released and 4 days later parts went up again and car lost steering and brakes and had accident this is a serious matter and someone is going to be killed by this problem ford knows about this problem but seems they dont care. *ak | |||
| 02/25/2002 | 0 | ||
| While driving would step on brakes pedal and brakes will make a loud noise. had taken vehicle to dealer for repairs. please provide more information.*ak | |||
| While driving brakes completey failed at 12000 miles. also, rotors had to be replaced. please provide any further information.*ak | |||
| 03/01/2001 | |||
| There is premature wear of front brake rotors and pads. when brakes are pressed pedal goes to the floor. please provide additional information.*ak | |||
| 11/01/2000 | |||
| After driving vehicle for about an 1/2 hour consumer parked and shut off engine. after about 15 minutes, consumer restarted vehicle when brakes locked up, and vehicle would not move. *ak | |||
| 06/01/2000 | |||
| Brakes have been serviced by the dealership numberous times. however, while traveling approximately 25 mph consumer applied brakes which temporarily slowed down vehicle to an unknown speed. then, brake pedal went to the floor, and brake system failed. vehicle crashed into another vehicle, causing front end damage. also, driver sustained neck/ head injuries/ cracked ribs, and dislocated shoulder. in addition, both frontal air bags failed to deploy, but speed of impact was unknown. please provide any additional information / attachments.*ak | |||
| 04/19/2001 | 06/01/2000 | ||
| No summary listed for abov evehicle. *ak | |||
| At 45mph while going up hill brakes and clutch went to floor, causing driver to lose control. dealer has inspected vehicle. please provide additional information.*ak | |||
| 02/01/2001 | |||
| While driving at 35 mph and attempting to stop brakes and emergency parking brake would not engage to slow vehicle down. consumer impacted a vehicle in front, and suffered a bloody nose when air bags deployed. please provide any additional information/attachments.*ak | |||
| When brakes were applied under normal conditions, brake pedal was normal and brakes did not catch, resulting in extended stopping distance. dealer has inspected and repaired vehicle; but, brakes grind when applied. *ak | |||
| 05/24/2001 | 0 | ||
| While driving would step on brake pedal, and the brakes will make noise. pads had worn out and were replaced. *ak | |||
| 05/13/2001 | |||
| While traveling at approximately 30 mph consumer attempted to apply brakes for a red light, and consumer had to force brake pedal all the way to floor which slowed vehicle down. but, did not bring it to a complete stop. light changed, and consumer continued on, and parked car. dealership has yet to examine vehicle. please provide any additional information/attachments.*ak | |||
| 12/01/1999 | |||
| Brake problems: there is alot of noise when applying the brakes. this has been an on going thing since me and my husband purchased the focus. we have contacted the dealer ship on several occassions to report the problem and to this day nothing has been done to resolve the issue. all they have to say is that its suppose to do that. we now have to totally replace the whole brake system and haven't even had the car for more than a year and a half. dealership is very unprofessional and unwilling to help at all.*ak | |||
| 03/08/2001 | 1 | 03/01/2000 | |
| While driving on i275 nth i heard what sounded like the noise a flat tire would make.got off motorway to investigate, could find nothing wrong. got back on only to find the car starting to pull toward the passenger side. luckily i was near a rest area, pulled off. only to find smoke pouring from the rear wheel. it had siezed solid. it was taken to a dealer, who fixed the following, drum&bearing cup, spindle, retainer asy wheel, rotor brake sk, cap rear wheel and the abs sensor. refused to check other side as that had already(much early been fixed under a recall) while their they did find the cause for the fuel smell inside the vehicle, in circuit 15rl3(gn.rd) @ c-87 terminal was not seated in connector, fuel consumption has improved from 28mpg to 31mpg. local dealer and ford customer service both told me my concerns with the other rear wheel and the engine due to it's consumption of unburned fuel(not to mention mine)were area's they will not check, even if i feel they are potentially dangerous to myself and any passengers i may have.*ak | |||
| Consumer was driving 5-7 mph slid on we payement while abs was activating, and slighty hit vehicle in front. dual air bags deployed, causings 2nd to 3rd degree burns on top of hand. passenger hit windshield and dashboard. please provide fuerther information. *ak | |||
| 03/29/2001 | 1 | 02/01/2000 | |
| I am not please with this car ,me and my wife have brought two other cars from this dealer and this is the first one that has given a lot of grief and sorror,please help me be a continue customer by addressing this problem immediately,and also for future references. thank you ,sign off---sadden. no safety defect mentioned. *ak | |||
| 02/01/2001 | 0 | ||
| Vehicle was at the dealership for routine check up, and mechanic told consumer that she needed brakes in front and back. at 15000 miles she needed all new brakes front and rear. at 18000 she needed rear brakes, but front brakes were fine.*ak | |||
| 12/02/2000 | 4 | 08/27/2000 | |
| After 400 miles brakes start to squeak, can hear them a mile away. brakes have been replaced 3 times, last time was 2 weeks ago and there was squeaking agan. currently, vehicle at repair shop for a fourth brake repair. consumer fears that brakes may go out at anytime. *ak | |||
| 02/14/2001 | 4 | 08/01/2000 | |
| Problems have not been fixed. i am very concerned that my car is unsafe. the brakes are not dependable and squeak. my car is only 7 months old. i bought the car to feel safe with my 10 month old son. i do not feel safe; and i am becoming very disappointed with the car and service. *ak | |||
| 03/08/2001 | |||
| There was a grinding noise coming from brakes. dealer replaced front brake pads. also had increased braking distance. while driving about 10 mph, driver's rear wheel came off with drum still in it.*ak | |||
| 11/15/2000 | |||
| Ongoing problem with abs when engage it causes rear wheels to lock up intermittently & momentarily. vehicle been in dealer shop on two occasions, and problem still reoccurring. please feel free to provide any further details on this matter. *ak | |||
| 01/22/2001 | 4 | 12/01/1999 | |
| In to dealer three times, they say it's normal yet ford has 7 s/b's out for this problem. no safety defect. *ak | |||
| 01/16/2001 | 1 | 09/01/1999 | |
| Cruise control servo routes brake light system which causes no brake lights when servo failed. risk unknown to driver until notified by dealer. | |||
| Passenger's side floor keeps filling up with water when it rains or snows. 2. brakes are making a loud squeaky noise, and causing a longer stopping distance. | |||
| 01/01/2001 | 0 | ||
| Brakes are sqeaking and making knocking noise. dealership is aware of problem.*ak | |||
| 12/15/2000 | 1 | 07/20/2000 | |
| Transmission is sticky while shifting into 2nd gear with clutch fully engaged. the brake pedal intermittantly gets very hard giving reduced braking action. *slc | |||
| 11/01/2000 | |||
| When applying brakes there is noise. dealer has had vehicle for repair, but cannot remedy problem. *ak | |||
| While traveling at 40 mph and when depressing brake pedal, pedal would not travel to floorboard, causing consumer to run off road. please provide further information. *ak | |||
| When applying brakes consumer will hear a loud noise that hurts driver's ears. also, consumer feels brake pedal will become stuck. ford is aware of defect, but has no solution. *ak | |||
| 11/10/2000 | |||
| While trying to stop at a stop sign brake pedal went to floor. also, trunk latch did not work properly. *ak | |||
| 01/29/2001 | 0 | ||
| While driving fuel tank will show that it is empty when, in reality, tank is full. also, a problem with brake system. brakes will not activate on time to stop vehicle.*ak | |||
| When brake pedal is applied brakes make a screeching sound that dose'nt stop until vehicle comes to a complete stop. dealer has been copntacted.*ak | |||
| 12/10/2000 | 0 | ||
| While driving about 30 mph and when stepping on brake pedal to slow speed down, brakes did not work, causing consumer to hit guardrail. vehicle was towed away, and dealer couldn't explain what happened. *ak | |||
| 12/06/2000 | |||
| Recall 00v303000/ manufacturer's recall 00s31 vehicle has made squeaking noises since purchased. consumer thought it was because it was new. dealer inspected vehicle, and braking system would have to be repaired. recall only covered rear brakes & not front. *ak | |||
| While driving vehicle on highway & had proceeded to slow down, pedal went to floor. vehicle failed to slow down or stop. had to downshift to slow down. pumped brakes twice before stopping. second time was slowing down & had no brakes. used emergency brakes to stop. third time had same problem with brakes only, another vehicle stopped focus. also, transmission would slip when shifting & would make squeaking & clicking noises. *ak | |||
| 03/24/2000 | 1 | 01/01/2000 | |
| Brakes started squeaking loudly and constantly every time you come to a stop. have brought the car into the elmwood park, nj dealership and they have checked it twice and said this is to be expected. have read ford's disclaimer about brake noise given to me after i purchased the car (and after i complained of the problem once it started after the car had been broken in), and it mentions occasional brake noise. this noise is constant! i told the fordcompany and dealership that i feel there is something wrong with these brakes. they should not be making this kind of noise all the time and the noise is only getting worse! the dealership (elmwood park, nj) has told me they will not check the brakes again under warranty and will charge me if i ask them to check them again (they checked them at 2000 miles and then again at 8000 miles). the ford motor company has failed to answer my requests verbally and a second time put into writing to speak to a supervisor about this matter. i do not feel safe in this car! *ak | |||
| Rear brakes would make squealing noises when stopping. three different times fuel guage failed to register correct fuel. if air conditioner was on, a cloud came out of vents. also, tape deck had an electrical short/ vehicle would vibrate while it was idling., and engine revved on its own . vehicle felt like it was slipping into neutral. *ak | |||
| 04/07/2000 | 3 | 04/01/2000 | |
| Brakes to this date continue to be a problem; grinding, squeeling, etc; cruise control sticks, airconditioner leaks, sometimes ignition switch turns sometimes not, car vibrates excessively, car speeds up and slows down on its own, and stalls occassionally...received recall on rear drum axle but nothing from ford on anything else. i do not feel safe in this vehicle. | |||
| When applying brakes vehicle will accelerate in both drive and reverse gears. rpms will rev up high, and sometimes consumer must shift into neutral to stop it. dealer cannot determine cause. *ak | |||
| 02/01/2000 | |||
| My front brakes squeal, drag, and now jerk when applied. i have taken the vehicle to the dealer . no results, feel brakes are defective - dealer will not let me talk with ford rep.- would like to know if other focus owners having same problem- i feel this is a safety hazard- request recall. thank you . | |||
| 09/02/2000 | 4 | 08/30/2000 | |
| Interior lights come on intermittently. brakes make noise when applied/ radio will come on intermittently, and dome lights work intermittently. *ak . right front light is brighter than left light. defroster malfunctions. front tires makes squeaking noise, key get stuck in ignition and truck lock when trying to get out. *yh | |||
| 02/01/2000 | |||
| Brakes make noise took to dealer 6 times then they said ford told them not to do anything. still unfixed. *ak | |||
| 08/16/2000 | 0 | ||
| Suspension is hard when driving , vehicle swings from left to right, and there is a rattling noise. also, seatbelt on passenger's side broke, and when applying brakes, vehicle wanders to the left and right. *ak | |||
| 01/01/2000 | 0 | ||
| Vehicle had intermittentley when he applies his brakes the pedal goes all the way to the floor. and said that he hear a streaking noise. | |||
| 11/27/1999 | |||
| When braking, brakes make a loud squeaky noise, especially in the morning which could possibly affect the braking. dealer cannot determine cause of the noise. *ak *ml | |||
| 06/01/2000 | 0 | ||
| Brakes are inoperable. when consumer applies brakes pedal goes all the way down to the floor. *ak | |||
| 3 | |||
| While applying brakes noticed noise. dealer repaired them three times. however, problem returned. please provide further information. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 04/18/2008 | 110000 | 1 | |
| I was driving ny car about 25-30 mph when i heard a noise. low and behold my right wheel was wobbling back and forth. then it stopped for a moment so i decided to take car to shop. on my way to the shop my barring went completely out. my abs light came on the everything locked up,got to shop right rear wheel was smoking bad. shop told me everything burned up coast me 1,200.00 to get back on road. just one of the many things fixed. *tr | |||
| 10/31/2007 | 12500 | 20 | 04/10/2001 |
| On 10/23/07 i inserted key into ignition of my ford focus and immediatley the lights and gauges went haywire-vehicle failed to start. to make a long story short ,after unpluging the battery cables and going back to the stranded car the next evening, it started . 2 days later my wipers came on by themselves and would not stop until i turned the car off and restarted. on 10/31/07 while driving my daughter home, the vehicle began accelerating and deccelertaing uncontrollably. i pulled of the highway and when i opened the drivers door, the seatbelt light began blinking and making a loud ticking noise. this had happened the night prior, but i thought maybe the button was depressed. my dome lights make a screeching noise and blink on and off. this is a serious problem that needs to be looked into. whenever something like this happens i am driving home late at night and of course the dealer is not open to help me . my car is almost paid off and i will not invest more than what it is worth, which is only about $2,500.too bad i have paid about $18,000 for it. i would also like to know why i have not received recalls for the following problems: 1. 1st month after purchase, electrical system running airbags, mirrors, doors etc. failed. 2. 37,000 miles- transmission failed 3. 42,000 miles- power door locks failed and soon after passenger doors stuck in the lock position. 4. all window tracks have failed. 5. wheel bearings replaced. 6. trunk latch failed 7. ignition failed and was replaced and is going again. 8. brought in for 1 recall (fuel filter) and still didn't correct problem with vibration and lurching. this is a vehicle that exceeds highway saftey ratings? something will be done about this if i must hire an attorney- i am out a lot of money and no vehicle. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 10/16/2002 | 1 | 03/01/2000 | |
| This car has more recalls than i ever seen. the air bags deployed and gave me second degree burns. the brakes are shot and i have to pay for repairs even though i only have 29,940 miles. the keyless entry does not work even though its been fixed 2 times the ignition locked up and they change it the air conditioner leaks but they say its fine. mr | |||
| 10/01/2002 | |||
| Consumer brakes do not function properly if applied at speeds of 40 mph or over. vehicle will not slow down or stop unless brakes are applied with extreme force. consumer has had to replace pads every 3 months. mr | |||
| 09/09/2002 | 1 | ||
| Consumer states while driving 45mph had extended stopping and heard a grinding noise. nlm | |||
| 1 | |||
| The brakes squeak, dealership states that this is normal. *scc | |||
| 2 | 04/01/2000 | ||
| Consumer states brakes and rotors wore out, this happens every 3-4 months. *slc | |||
| 1 | |||
| The vehicle needed new brake shoes, pads and rotors. the rear brake shoes were cracked in two. consumer is seeking reimbursement for monies paid out of pocket. *jg | |||
| 09/01/2000 | 4 | 07/01/2000 | |
| Since purchased. on four separate occasions my car has stopped while driving. here is a brief rundown of additional physical problems ive had with the car, which include but are not limited to:3 months: the emergency brake went out. the brakes had to be replaced (2 times). the gas gauge stuck on empty (twice). i felt a constant pulsating on the clutch. the dealer told me that all new cars have that for up to 3 months while they get used to new chemicals running through their system. nearly 2 years later, the pulsating is still there. the car exploded. i parked my car on a hill, with the emergency brake up. then i heard some clicking and a large boom. i turned around to see sparks and smoke pouring out of my hood, a horrible smell engulfed the neighborhood, and my car (with the emergency brake up) was rolling down a hill towards an intersection. the oil pressure united had to be replaced. there was a problem with the clutch. the car trunk would not open. 6 months: the brakes had to be replaced again. they still squeaked excessively. they still sounded like they were scrapping. i took it back in to a dealership and they told me the 2000 ford focus had a brake problem and there was nothing that could be done about it. even after replaced, the brakes would take much pressure before coming to a stop and would squeak. the trunk would sometimes not shut. the emergency brake would not always work. the front tire kept going flat. ford said it was my driving. i paid to have it replaced and the new tire kept going flat. they said the new tire was defective and replaced it and the stem. w/in the first 2 years: on at least 11 occasions the car would not start until turned over a couple of times. the car has low pick up. the check engine light was stuck on. engine light was stuck on. the gas tank needed a new part. the stick will not always go into reverse. when the heat is on for over 15 or so minutes a heavy burning smell in car. bearings/shock problem.*ak | |||
| 05/17/2002 | 1 | ||
| Consumer took vehicle to dealer for scheduled maintenance, dealer found that brakes and rotors needed to be replaced. *tt | |||
| 05/31/2002 | 1 | 05/01/2000 | |
| Six weeks previously, engine stalled on freeway. dealer said couldn't find a problem and let them know if it happened again. 5/31/02 could not get car to go; had towed to dealer. after several days they finally thought it was the air intake valve causing the problem. today i hear about the focus stalling problem possibly being caused by debris in gas tank. i am afraid to drive this car for fear it will stall again on the freeway. i was lucky the last time that i was able to coast to the shoulder and did not get into a crash. i was able to re-start the car and get it off the freeway. other continuing problems that i have had the dealer fix over 3 times each: squeaking brakes and molding around the doors falling off. | |||
| 12/02/2000 | 1 | 11/05/1999 | |
| When slippery out, the brakes will not grasp properly. therefore, the vehicle will slide. dealer can not duplicate problem.*ak consumer also experienced these difficulties as followed, power steering system (exploded, w/3-4 week repairs), trunk lock was broken, keyless entry system works improperly, the trunk lock has been replaced twice, the radio has been replaced 3 times & still occurs, the winshield arm recently broke, and concludes that the vehicle also slides in dry weather. consumer adds that she had filed a complaint w/ board of ford, the case was lost after recieving a loaner car (due to taking vehicle in for repairs) and says that she cannot afford to buy out the lease (will have to wait until oct 2002) *scc | |||
| 04/25/2001 | 3 | 10/18/2001 | |
| The brakes make noise exery time applied, dealer replaced rear brake shoes but the noise reappeared. nlm | |||
| 01/02/2001 | 4 | 09/01/2000 | |
| Brakes replaced at 20000 miles, trunk release and pwr doorlocks stopped working, headlights developed moisture, trunk wont shut w/out slamming, numerous other problems | |||
| 07/01/2001 | 2 | 11/04/1999 | |
| While driving and foot is removed from accelarator, motor races, loses power dies out.*ak brakes squeal intermittently. *tt | |||
| 03/09/2002 | 0 | ||
| Brakes constanly sqeak. this is the second time consumer is having them repaired.*ak | |||
| 03/26/2002 | 1 | 04/01/2001 | |
| While driving the 2000 ford focus down a 35 mph road i proceeded to brake to a stop when front driver's side wheel assembly collapsed, causing car to skid out of control. it came to a stop after hitting a parked car.*ak | |||
| 03/22/2002 | 1 | 07/30/2001 | |
| Vehicle has been given consumer trouble since purchasing it. 2nd day after purchase vehicle was in dealer's shop for 2 weeks. when putting on brakes vehicle shakes. also, driver cannot see to make turns because truck is very high.*ak while driving, the consumer and his daughter were hurt due to brakes and wipers failed in the rain. the rear window is very high and the driver was unable to see vehicles from behind. brakes failed more than three times, however the dealer refused to fix it after the first repair there were 2 injuries, consumer also states the airbags failed. *yh | |||
| 03/13/2002 | |||
| At any speed there's a roaring noise coming from driver side. took vehicle to ford, and they stated that brakes needed to be cleaned. consumer feels it is the wheel bearing. please provide any further information.*ak | |||
| 08/25/2001 | 7 | 08/01/2002 | |
| There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. driver states more than twice brake pedal was applied, and pedal went to the floor. ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, rpm runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.*jb | |||
| 05/01/2000 | |||
| Brakes squeak when applied. after 4th trip into dealership, service advisor said this is a common problem for the ford focus but that ford is not doing anything about it. engine has failed on me 4 times in the 18months that i have had it. the dealership just replaced the fuel sending unit and said that it should take care of the problem. i doubt it! if this happens again, i will be checking with california lemon law. this was my first ford and definitely my last! | |||
| 12/20/2000 | 7 | 08/01/2002 | |
| When applying brake pedal it would go to the floor, also brakes will grind. rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. no problem found. consumer hears loose gravel sound from right front wheel area. dealer found wheel well loose. dealer found serpentine belt failed causing whistle squeal under hood. gas light on with full tank and door ajar light is on. dealer replaced battery. evaporative hose loose. dealer removed and installed fuel tank. cigarette lighter not working. r-cup hold bubbling. driver side mirror knob falls off. rear child seat latch cover in broke. front driver seat metal fell out. both headlamps moulding fall out. sunvisor mirror/bracket moulding on passenger side between door / dash loose. broken. right outer ac vent broken. loose carpet on right front floor. pillar trim coming off. deck lid wire harness had tp be replaced. clicking noise from l/h front of vehicle. egr valve replaced. left rear tail lamp is out. engine light is on. problems with rewind button for am/fm cassette. *tt | |||
| 02/25/2002 | 1 | ||
| Consumer stated the gas gauge failed, the brakes were squeaking, the mirror was torn off by repeated car washes, gas leaked on the both driver and passenger side carpet, and the truck latch was broke, also the fues burst on locks. *yh | |||
| 07/01/2000 | |||
| I've had my focus for 1 1/2 yr. all i've had is problems with the squeaking brakes i've had to get my rotors & brakes replaced @ 15000 miles. in the past since i got the vehicle i've taken it to get ck & services to my ford dealer near by i have requested each time to please ck the brakes, they makes a noise and everytime they told me everything was ok wthe vehicle. at one point i was told the vehicle is just made that way. when i took my vehicle to the ford service dept i was told my brakes & rotors were out & i needed major repairs that cost me over $900.00. at this point i did contact ford i explained what was happing to me, they didn't care at all. now again in nov/01i had the rotors & brakes replaced and now it's jan/02, i'm having problems again my car is shaking when i apply my brakes, you can hear squeaking noise again,i'm not happy, it's very unsafe when i'm driving. i have the vehicle again in the ford service center. i have to pay & miss work for this & i can't get anyone attention. please let me know what i can do . i feel i'm driving a lemon. please help, is there a law againt who makes defective vehicles to take responsabitly?*ak | |||
| 01/29/2002 | 1 | 04/01/2000 | |
| Brakes failed. proceeded to stop sign, pressed the brake to stop, grinding and clanking noises heard, car would not slow down and car went completely through stop sign. had to use emergency brake to stop the car. car is at dealership and requires both brake pad and rotor replacement. brakes have squeaked since i took the car off the lot brand new. *ak | |||
| 11/09/2001 | 1 | 04/01/2000 | |
| Consumer was traveling 30mph on a side street and a truck veered into consumer's vehicle direction. applied his brakes, and crashed into other vehicle. upon impact, dual airbags didn't deploy. dealership was aware of problem. *ak ford motor company stated that they were not able to verify any manufactuer's defects. *tt | |||
| 04/25/2001 | 3 | 10/18/2001 | |
| The brakes make noise exery time applied, dealer replaced rear brake shoes but the noise reappeared. nlm | |||
| When applying brakes pedalwent all the way to the floor and there was no connection. dealership was aware of problem.*ak | |||
| 09/15/2001 | 3 | 03/01/2000 | |
| I was driving down a main road, when a car suddenly swerved in front of me. i was only driving about 25-28mph, yet the brakes would not stop, though i pressed down on them. luckily, the driver who had swerved in front of me, noticed that i was unable to stop, so she sped up considerably. if it wouldn't have been for that, i would have definitely crashed into her. i have reported this brake problem to the dealership on several occasions and they tell me that their all points check indicates that everything is okay. two weeks after i purchased my car, it began making extremely loud squeaking noises when the brakes were pressed. yet, no one wants to help me. i told them that i wanted another car, because this vehicle is obviously defective and they told me that i'd have to pay $3,000 to break my lease. i explained that it is not for luxury reasons that i want my vehicle replaced, but for safety reasons. they still continue to bully me around, because i'm a young, single female. though this car has so many problems, i sometimes choose to disregard them, because i would prefer to avoid any interaction with the dealership. they are so manipulative and heartless. please document this, as i have complained many times, to no avail. thank you.*ak | |||
| 1 | 03/02/2000 | ||
| Consumer stated that rotors and brakes are causing the tires to lock. | |||
| 05/09/2000 | 2 | 11/15/1999 | |
| Windshield had cracked and was replaced, approximately one month later the windshield cracked again in the exact same spot, nothing had hit the windshield on either times that it had cracked. air conditioner drains inside the car to the drivers side floor. brakes squeak, dealer replaced rear brake shoes, however noise is still there. steering wheel was peeling, dealer replaced it. vehicle will not start at times, dealer reprogrammed the pcm and replaced the fuel pump. transmission slips into neutral while driving, it will not shift into reverse until after about 10 seconds, dealer has replaced the mlp sensor and transmission range sensor to attempt to correct problem yet it still continues, transmission lines leaking and dealer replaced lines. noise coming from under the hood. hood rattled, dealer adjusted and lubed the hood stops. engine races at times, vehicle hesitates and feels like it is going to stall. *slc | |||
| 07/18/2001 | 12/01/1999 | ||
| I asked ford to look at my brakes at 12, 541 miles because they were squealing. i was told that the noise was normal, so no action was taken. now, at 24, 643 miles, my brake pads and rotors are completely worn, and ford will not take any action to remedy this situation. *ak | |||
| 07/03/2000 | 10 | 02/22/2000 | |
| Was traveling approximately 65mph when vehicle went out of control. wheels had felt wobblely and loose. had to swerve to miss several vehicles. managed to get off freeway and stopped vehicle. had vehicle towed to dealership. was informed by mechanic wheel bearings went out. dealership has to order parts. vehicle was repaired previously under recall.*ak screws keep falling out of seat belt and has happened two times. drivers side seat lever keeps breaking and has happened three times. windshield wipers failed while driving during a heavy rain storm, received recall two weeks later, 01v258, dealer replaced wiper motor. turn signal failed, dealer replaced bulb. problems with brakes, rear drum assembly bearing wore into wheel spindle, front brake pads replaced, front rotors resurfaced. consumer feels every bump in the road. bearings have failed twice. side mirror broke. a-pillar trim coming loose after recall repair 00s20. *slc | |||
| 04/01/2000 | 3 | 01/01/2000 | |
| The brakes continue to make a grinding noise, the dealer has replaced the rotors and the pads twice due to wear, but the noise continued . nlm | |||
| 2 | 01/15/2000 | ||
| Consumer states on several occasions when vehicle was taken in for maintenance she would tell mechanic that she could hear brakes making noise and each time mechanic would inspect vehicle, nothing was wrong, mechanic made a statement to consumer that the noise she was hearing was from the tires and they needed to be rotated and the noise would cease, consumer stated the noise became worse and when she returned, the mechanic informed her that new rotors were needed which were replaced, as of 4/30/01 consumer continues to hear the brakes. *jb | |||
| 3 | |||
| Faulty brakes caused the vehicle to shake while braking. nlm | |||
| 05/19/2001 | 1 | 08/01/2000 | |
| I was approaching a stop light and was more than 10 car lengths behind the car in front of me when i attempted to apply my brakes. i depressed the pedal but nothing happened. i applied more and more pressure until they finally engaged near the floor and locked. i tried to avoid the car in front of me and slid along side so i did not impact directly in the back. i had damage to the left front of my car and to the right rear of the other car. i want to see if similar reports have been filed with nhtsa. please contact me. *ak | |||
| 04/17/2001 | |||
| Brake problems; there is a lot of noise when applying brakes. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 12/09/2000 | 3 | 01/01/2000 | |
| Vehicle experiences problems with brakes, the front rotors, front brake pads, and rear shoes have been replaced due to vibration when brakes applied. *slc | |||
| I have had 6 recalls on this car since my purchase date of dec 11, 1999. also i took my car to have the brakes checked on dec 07, 2000 and i was told i would be called when the parts to fix my brakes became available. today is 02-05-01 and i have not received a call yet. i am not pleased with this car and i would like to be released from my lease. i can not afford to keep taking off work or changing my schedule because this car keeps being recalled. thank you. *ak | |||
| 12/01/1999 | |||
| Car stalls repeatedly, and brakes whine loudly. we have had the car in the service center a total of 14 days on four separate occasions with no resolution. ford tells us that they can not find the problem and we should continue to service the car untill further notice. i am very upset at ford as a company, they are not standing behind their product, and they are endangering the lives of my family members. i at no time feel safe driving this car, it shakes, squeaks, and most importantly stalls at any given time while driving down the road. i have records for all service repairs and documented proof that they attempted to fix the identical problem to no avail. i have already taken further legal action against ford, but i hope this complaint will help me in my legal battle. *ak | |||
| 1 | |||
| Vehicle experiencing brake problems. nlm | |||
| 11/01/2000 | 5 | ||
| Ignition switch went out, causing vehicle not to start. dealer has been contacted. *ak brakes also failed, consumer had taken vehicle to dealer for soft brakes, however dealer found no problems and one month later brake failure occured. *slc | |||
| 3 | 02/18/2000 | ||
| Brakes continue to make noise when coming to a stop under 30 mph, problem does not appear to happen in show room test drive and has been attempted to be fixed over 3 times, vehicle also experiencing disc slipage in wet weather. nlm | |||
| 07/01/2000 | |||
| When driving and using brakes vehicle makes a squeaking noise, took to dealer and they said it was normal. metal that brakes are made of causes brakes to make this type of noise. *ak | |||
| 08/05/2000 | |||
| Brakes do not work and driver uses his clutch to slowdown vehicle. also, front brake drums, and front shocks broke/ vehicle stalls unexpectedly, and the cv axle broke. dealer cannot determine cause any of these problems. please provide further information. *ak | |||
| 12/18/2000 | 1 | ||
| While applying brakes vehicle accelerated suddenly and unexpectedly, resulting in a collision. dealer is inspecting vehicle. *ak | |||
| 3 | 01/01/2000 | ||
| The brakes continue to make noise, the vehicle has been taken to the dealership 3 times for the brakes, the problem has not been corrected, even though there is a service bulletin stating that the brakes squeak. *cj | |||
| 2 | 10/11/1999 | ||
| Brakes making squeaking noise, dealer repaired but consumer still experiencing brake noise. nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 06/30/2003 | 22000 | 1 | 01/07/2000 |
| The front brakes on my 2000 ford focus have made a squeeking and grinding noise intermittently since the second or third day after i drove it off the lot. i took the car to the dealership multiple times and they were unable to resolve the issue. they told me they sanded the break pads and that would reduce the noise and that it was normal. of course, that didn't help. at 22,000 miles i had to pay to replace rotors and pads. the mechanic noted that the rotors and shoes were warped from the heat of applying the breaks and there was still plenty of life in the break pads. he stated that he had seen this before in the focus. i checked your complaints site and saw 48 other complaints about similar problems so i decided to file a complaint. *ak | |||
| 08/06/2003 | 1 | ||
| While applying the brakes vehicle had a grinding noise coming from the front of vehicle . *ak | |||
| 03/10/2003 | 40000 | 1 | |
| Consumer states brakes wear prematurley wearing out which produces a grinding noiuse. dealer states this is normal for the brakes.*ak | |||
| 17000 | 1 | ||
| Consumer states that vehicle only has 1700 miles on it, but hearing a metal to metal grinding noise when brakes were applied. dealer diagnosed that brake pads, rotors and front discs, all needed to be replaced.*ak | |||
| 18057 | 1 | 12/01/2001 | |
| The front and rear brakes, the fuel pump, fuel injector, heater chamber, half shaft bearing, third brake light and speedometer cluster were all replaced. *ak *jb | |||
| 01/01/2001 | 4 | 09/01/2000 | |
| After 3,000 or 4,000 miles brakes start jumping. need chanche disc(l,r)serviced. reported they said need to send to machine shop. mr | |||
| 2 | 11/01/2000 | ||
| Mr | |||
| 08/06/2002 | 1 | 07/01/2001 | |
| My son had a wheel stuck on the curb of our driveway. he opened the door and, with his foot on the brake, looked out to see the position of the wheel. the brakes failed and the car rolled down the driveway hill, hopped the curb, crossed the street, went over an embankment and landed with the rear end of the car against a tree. the car was totaled. when ford was contacted they said they had not received any other complaints about brakes on the focus. our mechanic spoke to an associate with ford who will deny speaking to him. the ford associate said they are aware of a problem with the brakes failing, they just don't know how to fix it so they can't issue a recall. it seems this ball belongs in your court! our car was totaled, our son suffered only minor injuries; the next person may not be so lucky. mr | |||
| Consumer states of having problems with the brakes and the rotors dealer was contacted. mr | |||
| 09/10/2002 | 1 | 03/01/2000 | |
| Brakes squeaked badly since the day purchased. contacted dealership they said they were new and it would eventually stop. about 3 months later i had to take the vehicle in for a recall and told the dealership about the brakes. they told they were aware of a problem because of the number of complaints, but were anticipating a recall. now i have to have my front pads and rotors replaced. the mechanic told me he too was aware of a number of vehicles like mine that were being serviced for the same problem. i cnatcted the customer service dept. at ford and told me until an official recall was implemeted they could do nothing.*ak | |||
| 05/08/2002 | 3 | 07/01/2000 | |
| Sub frame bolts loose from factory, transmision slips, brake rotors warped and replaced 3 times, dlr advised that because this veh is built in germany its a high performance veh and the brakes will not last more than 12,000 miles without having to do a complete brake job, ford has been contacted on several occassions and have repeatdly denied that they have any brake issues with this vehicle. *ak | |||
| 08/28/2002 | 1 | 06/01/2000 | |
| Front brake pads and rotors needed replacement after 30000 miles. there was no indication of wear until grinding sound was heard from the front brakes. by that time rotors could not be repaired, and needed to be replaced.*ak | |||
| 08/28/2001 | |||
| At 65 to 70 mph when applying brakes vehicle shakes and makes a grinding noise upon slowing down. please provide any further information.*ak | |||
| 12/12/2000 | 1 | 01/01/2000 | |
| I have had to many problems with this car for it to have been bought new in 2000. this problem with the ignition switch is unbelievable. when we talked to the dealership they referred us to a locksmith. the locksmith told us that he knew exactly what the problem was because he had done over 300 of these in the last year or so. when we had a tow truck to come and tow it to the dealer,he told us that he tows 2 or 3 of these cars a day for the same problem. i think it is absolutely upsurd and totally unfair that ford hasn't recalled this part. also, i had to replace the front rotors and pads on this car dec. 2000, and i am being told that my brakes need to be done again. something needs to be done about this car. especially the 2000 model. i have been on the internet and have found a number of other people having the exact same problems and more with this car. *ak | |||
| Front brake rotors and brake pads are completely worn out with low mileage accumulation. please describe details. *ak | |||
| 11/01/2000 | 2 | 02/13/2000 | |
| Consumer took the vehicke in for brake noise and grinding. dealership claimed brakes wer fine. once again, consumer took brakes in for grinding noise and dealership informed consumer that the vehilce needed new brakes and rotors. *jg | |||
| 07/17/2002 | 1 | ||
| Both front rotors and pads needed to be replaced at 32,000 miles of wear. dealer has been notified. *ak *yh | |||
| 06/29/2002 | |||
| While driving out of town brakes failed at 1300 miles. brakes were grinding, and consumer had to replace front brakes/pads and resurface rotors.*ak | |||
| 07/02/2002 | |||
| A grinding sound from left front wheel would occur when brakes are applied. vehicle taken to dealer , and informed consumer that rotors and pads needed to be replaced. feel free to provide any further information.*ak | |||
| 05/05/2001 | 2 | 06/01/2000 | |
| Purchased my car in 2000. my car currently has 51,000 miles on it now. since that time, i have purchased two brand new sets of tires and have had my car aligned two times.. ihave also needed my trunk latch replaced and although my brakes have been replaced they continue to squeal. recently, whilr driving on an interstate mt car sputtered and shut down. i waited two hours at which point it was able to be driven. i took it to ford and they believed i need my fuel pump replaced. this occurred one more time approximately three days later.*ak | |||
| 12/02/2000 | |||
| Brakes don't hold when applied, almost causing an accident. unable to stop vehicle. had part replaced several time. also, front end shakes and there is a knocking noise under gas pedal. *ak | |||
| 03/15/2002 | 5 | 10/01/2000 | |
| Vehicle has been brought to ford dealer 4 times for brake problems. the fist one at 6,000 miles and about every 6,500 miles thereafter. i am so tired of having to have these fixed. *ak | |||
| 07/01/2002 | 2 | 10/01/2099 | |
| This is the second time the dealer is charging me for the exact same problem. i almost killed myself and my girlfriend on the freeway. the brakes starting making this sudden grinding noise and were no longer effective, i had to use the hand brake and engine brake to get out of it without hitting anybody. | |||
| 12/03/2001 | 07/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 01/21/2001 | 1 | 02/01/2000 | |
| Brake pads and rotors had to be replaced two time already. i am very concerned with engine stalling and other troubling reports.*ak | |||
| 06/04/2001 | 4 | 07/01/2000 | |
| Front brakes have been squealing since the car has had a brake job under one year out of the showroom. the first brake job done by team ford was necessary at under 20,000 miles indicating premature wear and possibly defective from factory disc brakes. many other focus owners are having this same problem. the brakes still squealed after the brake job and now in less then 2 years of ownership the brakes again needed new pads installed and also the rotors needed replacemant. this costs over 350.00. all this in under two years and below 30,000 miles on a new car. now my ase certified mechanic states that all the wheel bearings need to be replaced still the car had at that point less than 30,000 miles on it. when i presented the car to friendly ford of las vegas nevada, for bearing inspection under warranty, they declined to inspect the bearings and told me to bring my business elsewhere. this is non performance of warranty which covers (supposedly) defects for 3 years or 36000 miles. friendly ford and their service manager rob refuses to give under warranty service for the defective bearings and the cost of two brake jobs done by certified mechanics at premature wear levels was borne by us the owners. ford offers poor customer service and refuses to honor a valid warranty.*ak | |||
| 09/01/2099 | |||
| My car is 2 years old and i have had to replace the brake pads 3 times, and the rotors replaced once. i am also having problems with a constant sqeaking when i use my brakes. ford needs to fix my car and the brakes at no charge because it is an ongoing problem.*ak | |||
| 12 | 04/01/2000 | ||
| When ever there is moisture in the air (rain, snow, etc) the rear wheels (brakes) seize up on the vehicle. both sides are affected. the wheels drag until the seal is broken and the wheels can spin freely again. this has happened numerous times. any slight bit of moisture and the vehicle to stay parked for at least one day causes the seizure of the wheels. once the wheels are freed, there does not seem to be any other noticeable effect in driving. wheels have sometimes dragged up to 20 feet before freeing, other times they break free in a couple of feet.*ak | |||
| 09/15/2001 | 3 | 10/01/2000 | |
| I work for a goodyear co. and everytime there is a problem i have one of our techs. check it out for me. first it was the brakes i was taking my children to the movies,as i was turning into the parking space i heard a grinding noise.the next day at work i have auto tech. inspect my brakes i had less than 10% left all around and the front rotors were cracked! my children and i could have died! i took the car to the dealer to marina ford they replaced front rotors,pads and rear shoes. three weeks later pads were down to 10% i did not bother going back to the dealer. our tech. at my place of employment replaced my brakes with good quality pads and shoes. i had th iside panel replaced,the windshield wiper motor replaced and the right front wheel bearing replaced! now my left front tie-rod is bent,my car shuts off when the gas is at the 3/4 mark and when making right turns,the emission lights up and the car stops! this is a problem car the ford focus. i found a web site and ther is over a thousand consumers who are not pleased with their focus too! | |||
| 05/27/2002 | |||
| Front brake rotors and pads had to be replaced within 22,000 miles of wear. dealer notified. feel free to provide any further information. *ak | |||
| 01/01/2002 | |||
| Front brake rotors and pads had to be replaced twice within 26,000 miles of wear. problem would causes vehicle to vibrate severely when applying brakes. dealer notified. feel free to provide any further information.*ak | |||
| 06/05/2001 | |||
| While vehicle is being driven an unusual noise occurred in the engine compartment. after inspection by dealer problem was diagnosed as premature brake wear. please give any further details. *ak | |||
| 01/28/2002 | 1 | 01/01/2000 | |
| As a final gesture of goodwill, our local dealership's customer service representative offered us a 24 hour period to consider a $2,000 trade-in credit toward the purchase of a new ford vehicle at 0% financing. this would have more than doubled my daughter's monthly car and insurance payments. because her job was not yet a permanent position, she was not in a position to take a $4,000 loss and double her monthly payments. once that offer had expired we were met with stony indifference by our local dealership's customer service representative. after several conversations with him we came away convinced that ford customer service policies are intentionally designed with several goals in mind: 1) to offer one's local dealership as the only path of recourse other than a nation-wide 1 (800) customer service line; 2) to staunchly refuse to provide the names and mailing addresses of ford customer service representatives at the local level and/or regional level; and 3) to discourage mailings to the national customer service representative (michael jordan) or ceo (william clay ford) with comments such as don't waste your time, they don't even open their mail. the end result is that the car owner feels totally powerless once the goodwill of their dealership's in-house customer service representative has run out. when combined with holding open a 24-hour trade-in offer toward a more expensive ford vehicle, the end result was a psychologically oppressive hard-sell tactic.no safety defect listed. *ak | |||
| 06/01/2002 | 01/01/2002 | ||
| No summary listed for above vehicle. *ak | |||
| 11/01/2000 | 2 | 03/01/2000 | |
| The brakes on this vehical have been replaced several time since my purchase. rotors, calipers pads and shoes once at 12,000 miles , pads and shoes again at 23,000. calipers rotors and shoes and drums at 48,000. something is wrong.*ak | |||
| 05/15/2002 | 1 | 01/01/2001 | |
| Brakes were checked at 13,ooo miles. mechanic said they were ok. always black grit on rims on front tires. have gone into many lemon sites and neumerous owners say they have had pads and rotors replaced at various low mileage's. ford customer relations center tells me they have had no complaints. bull. feel this is a design problem, ford must own up to. please advise. thank you brakes constantly screech when braking, owners manual says this is normal!*ak | |||
| 12/21/2001 | 1 | 06/01/2000 | |
| Brake calipers on all focus cars are defective which causes premature wear of front disk pads and rotors calipers are sticking.*ak | |||
| 05/05/2002 | 01/01/2000 | ||
| To whom it may concern: i am writing in regards to the faulty brake system on my 2000 ford focus. when i first purchased the car, i noticed that the brakes made a squeaking sound. i was told that ford factory brakes always squeak and so i thought that this was a normal thing for this model car. it wasn't until the brakes stopped squeaking and began to squeal and grate that i began to be concerned. it is for this reason that i am contacting you. i think it is outrageous that a car with just over 31,000 miles should have needed new brake pads and rotors! what a disappointment! i have become very disillusioned about the quality of the craftsmanship of ford vehicles. in my research about the problem i was experiencing, i discovered that i am far from the only person with this difficulty. in fact, i came across a website devoted to ford focus brake problems. i would request that you take this complaint very seriously and research this issue yourselves. it cost me $248.00 to deal with this today, and i understand from others' experiences that it is likely that these new brakes will do the same as the old. i am frustrated and nervous. i have a very small child whom i transport in this vehicle and would be devastated if these faulty brakes and rotors contributed to an accident or worse.*ak | |||
| 8 | 07/01/2000 | ||
| I have taken the car back several times when i first purchased it to fix the brakes and hemborg ford told me, that's just the way ford brakes are, metal on metal.. i've had so many problems with this car it's unbelievable.. i feel unsafe driving this car.. as it has locked me in many times..the windows will not roll down half the time.. the gas gauge only works half the time.. i wish i had never purchased this horrible product.. i will never purchase another ford vehicle again and i encourage friends and family not to buy their product either! *ak | |||
| 08/01/2000 | |||
| Molding on right rear passenger door coming off; do not feel safe in vehicle b/c of all the recalls and can't take off work for all of these recalls; thumping coming from under steering column, told that it is a characteristic of the car, but sounds like same problem that was recalled in rear wheel bearings; overdrive off button doesn't work; brakes squeak and wear down too easily and i had to pay to get them replaced;this car is a piece of junk. i bought a new car b/c i did not have time to get my old car fixed all of the time. i thought buying a new car would eliminate this, but i take this to the shop all the time for recalls and problems. this is insane! something has to be done! | |||
| 12/28/2001 | 2 | 04/01/2000 | |
| I have had the front and back brakes in the shop for 4 or more times combined. have had bearings replaced also 2x's. *ak | |||
| 05/30/2000 | 2 | 12/01/2099 | |
| I replaced the whole braking system, pads,rotors,drums and shoes in less than 10,000 miles, again in less than a year and in nov. 2001 shoes were replaced and need new rotors and pads on front again for the third time in less than 2 1/2 years! please go to www.fordfocusbrakeproblems.com you will see this is a reaccuring problem and a malfunction of ford.*ak | |||
| 08/15/2001 | 3 | 08/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 03/10/2002 | 1 | 07/01/2001 | |
| Brake pads and rotors have worn out prematurely. rotors had to be replace at 27000 miles.*ak | |||
| 12/01/1999 | |||
| This car has had so many problems it makes me sick. a quick list: air conditioning leaked all over my interior, one tire replaced, one windshield replaced, now need new brakes, had transmission replaced on friday, is always having strange little problems, cd player skips after 45 minutes of use, brakes have always squeaked unbelievably loud. i want to get rid of this car but i can't afford it because i owe more than it is worth. (tiresize: 15) | |||
| Premature wear and tear of brake rotors caused brakes to grind. had brakes/caliper, and rotors replaced twice. problem still exists. dealer and ford manufacturer contacted.*ak | |||
| Brakes are squeaking and grinding. took vehicle to dealer, and had brakes repaired, but problem still exists. *ak | |||
| 03/01/2000 | |||
| Front pads and rotors needed replacement at 29000 miles. *ak | |||
| 03/02/2002 | 2 | 05/01/2000 | |
| 2000 ford focus only with 23500 miles, mainly highway. brakes started making grinding noise, shop replaced front brakes, pads and rotors. car still making grinding noise. one week after replacing front brakes, shop replace rear drum brakes. brakes are still making grinding noise. have had brakes inspected and reinspected but mechanics states no problems with brakes. general comments from mechanics are that the ford focus brakes are bad, weak and will require replacing more than the average automobiles in the market. *ak | |||
| 03/11/2002 | 1 | 09/01/2000 | |
| Brakes have squealed fron about 1500 miles. have had pads replaced, but squeals did not go away. front brakes grind, at shop now. in november 2001 had to have struts replaced while having recall work done. struts little over a year old. engine makes a chirping noise at about 1000-2500 rpm, but dealer unable to duplicate. also squeals or whines when making right turns. windshield cracked when a small stone hit it. will have insurance replace. overall, not happy with car. been in the shop three times in the last year!! | |||
| 03/06/2002 | 1 | 02/01/2002 | |
| Front disc brakes - excessive squeal upon braking...took car to dealer. determined front brake pads & rotors needed replacement. only 16000 miles on car! also, rear drum brakes make squealing noise as well. dealer replaced them and turned drums. still squeals. also, emergency brake lever has excessive travel and poor brake holding capacity. took back to dearler twice, still poor emergency brake function. power steering assist suddenly failed when started car cold. steering was difficult and slow until car warmed up. happened for several day until took to dearler. said p.s. pump was bad and replaced it.*ak | |||
| 01/01/2002 | |||
| Brake pads will stick to the rotors when consumer is trying to accelerate, making it harder to accelerate when at a complete stop. contacted dealer, and dealer was not willing to do anything.*ak | |||
| 02/16/2002 | |||
| Premature wear of front brake pads and rotors. inside of brake rotors have worn. however, pads on the outside have not. please provide additional information.*ak | |||
| 03/28/2001 | 3 | 05/01/2000 | |
| When brakes are applied a very loud squeaking noise occurs, cause unknown. dealer has replaced brakes three times within one year. *ak the consumer stated that to correct the problem the dealer replaced the front brake pads and machined the front rotors. but the problem still continued. *yh | |||
| 04/16/2001 | 10 | 02/18/2001 | |
| While driving 10 mph, vehicle unexpectedly accelerated to a speed of 50+ mph. dealership has examined vehicle four times, but could not reproduce the problem. *ak consumer also stated there is a noise coming from the rear brakes, dealer replaced the rear shoes, also front brake pads were replaced.*yd | |||
| 07/28/2001 | 2 | 04/01/2000 | |
| Dealer cut warped rotor 17k--did not replace pads--at 23k rotor must be replaced at my cost--ford says it is normal wear. my vehicles' brake rotors have always lasted the life of the car-140,000+miles--23,000 is not normal wear. *ak | |||
| 03/01/2001 | |||
| There is premature wear of front brake rotors and pads. when brakes are pressed pedal goes to the floor. please provide additional information.*ak | |||
| 12/17/2001 | 07/01/2000 | ||
| My brakes has consistantly had a loud grinding noise. after several complaints to the dealerships and customer service reps, i was told this is normal. the problem now is that 22,000 miles and 1 year later, i need new brakes. also, the car was recalled for wheel bolts and nuts. i have seen many complaints about the exact problem. there is no way to tell if you have a problem with the brakes because of the loud noise. my belief is that the car is defective or poorly designed.*ak | |||
| 04/15/2001 | |||
| When applying brakes there was a squeaking sound. dealer replaced front pads, and it did not remedy problem. on 11 sep 2001, while applying brakes pedal went to floor. dealer replaced front and rear pads and rotors.*ak | |||
| 07/22/2001 | 3 | 07/01/2000 | |
| Noisy brakes- my car has been in the shop 3 times. twice the rotors and pads have been replaced but still noise brakes. dealer advised that there is no resolution for this problem and the car was created in europe. so why did you put your name on it and why didn't you disclose the noisy brakes to me at time of purchase? in general i am not satisfied with my car and the dealership is not willing to take it as a trade in for another vehicle.*ak | |||
| 01/01/2000 | |||
| Brakes needed to be completely replaced at 15k miles due to squeaking problem. per dealer, brakes were completely worn down and could not be repaired.. *ak | |||
| 05/30/2001 | 50 | 09/01/2000 | |
| Ford has replaced master cylinder twice and all rotors and pads. still no brakes when first used after setting. *ak | |||
| 07/24/2001 | 1 | 02/01/2000 | |
| The front disk brakes were worn out to the rotors after only 25,000 miles because they over heat and the pads wearout quickly. the vehicle was driven on expressway 80% of the time. the front wheels become extremely dirty due to quickly wearing out brake pads. when this was brought to the notice of the dealer about 8 months back he said the dirt is due to the wheel design, but the rear wheels do not get dirty since they do not overheat and wear out as quickly. the manufacturer and the dealer say it is normal to wearout front breaks any time after 9,000 miles and refused to pay for repairs. this is abnormal, my brakes always last over 55,000 miles.*ak | |||
| When brakes were applied under normal conditions, brake pedal was normal and brakes did not catch, resulting in extended stopping distance. dealer has inspected and repaired vehicle; but, brakes grind when applied. *ak | |||
| 03/20/2001 | 1 | ||
| Consumer states brakes squeak when stopping, consumer was advised that front brakes are needed. *jb | |||
| 1 | |||
| Consumer states that when vehicle was started, and put the vehicle in reverse there was a loud clunking sound and the vehicle refused to move, consumer turned off the vehicle and got out to see if anything was lodged behind the wheels there was nothing there so consumer restarted the vehicle put it in reverse and there was a crunching sound then a sudden surge as the vehicle moved as consumer backed out of driveway and drove away, vehicle seemed sluggish, consumer took vehicle in to be inspected and was advised that since the brake linings in ford products had been changed to metal particle from asbestos that the linings flaked off dust and the dust collects inside the drums when it is humid, the dust tends to clump and freeze up the drums. *jb | |||
| 11/11/2000 | 1000 | 06/01/2000 | |
| Brakes noise resulting from larger than normal chunk of metal in pad grooving the left front rotor. transmission- leak at transmission cooler. suspension noise front- thumping while going over speed bumps, rear squeeking. window trim- coming off or squeeking when rolled up. head lamp- dropping black silicon into sealed unit (visible). engine- stalling, dying while coming to a stop or sitting at stop. no help from dealer service dept. only argues with me!. *ak (tiresize: p205r70/15)( dot number: tire size: p205r70/15 ) | |||
| 02/01/2001 | 1 | ||
| Front brakes are making a squeaking noise when brakes are applied. dealership stated that brake pads and rotors were wore out and needed to be replaced. dealership informed conusmer that rotors were not a covered part, and they would have to have this repaired. *ak *slc | |||
| Brakes were squeaking at 10,000 miles. took vehicle to dealer, but was told it was a normal characteristic. at 22,000 miles, consumer took vehicle to dealer for another problem with alignment. consumer was told by dealer that brakes were down to metal. please provide further information.*ak | |||
| 03/31/2000 | 0 | ||
| Rear and front brakes are making a squeaking noise, took to dealer and changed rear brakes.*ak | |||
| 03/29/2001 | 1 | 02/01/2000 | |
| I am not please with this car ,me and my wife have brought two other cars from this dealer and this is the first one that has given a lot of grief and sorror,please help me be a continue customer by addressing this problem immediately,and also for future references. thank you ,sign off---sadden. no safety defect mentioned. *ak | |||
| 07/24/2000 | 01/01/2000 | ||
| Brake pads and rotors failed, worn out at less than 13000 miles. reported burning smell from brakes at 3700 miles. (dealer refused to place repair under warranty)..replaced both front pads and rotors. at 3700 miles bumping..grinding noise noted had to lower sub frame..upper rack assembly tightened ed bolt to rack and streering shaft. *ak | |||
| 07/15/2000 | 4 | 03/09/2000 | |
| Ongoing problem with brake system, it causes steering wheel to shimmy or pedal would go closer to floor intermittently, and cause extended stopping distance. vehicle been in dealer shop on three occasions and problem still occurring. *ak consumer states the problem is the front disc brakes. *slc | |||
| 12/05/2000 | |||
| Brakes make a squealing noise when trying to come to a complete stop. when contacting a dealer , dealer changed otors/drums, and pads. *ak | |||
| 11/29/2000 | 2 | 03/01/2000 | |
| These are the probelems with my car. it is only 8 months old, yet this car has had repeated problems. the first major problem is with the brakes. they continually squeak and i was told by ford that it was due to a safety issue. the brakes and pads were replaced yet the problem has continued since. i have also made numerous complaints and had the breaks deglazed and serviced many times only to have the problems continue. the next problem is with the ventalation. the engine strongly smells of burning oil/fuel. this problem was checked and fixed three times, but this problem also continues. the smell is so strong inside the car that passengers now refuse to ride in the vehicle. the smell is also very strong from out side the car. the third problem with the vehicle is with the driver's side door. the lock and latch are very tight and are some times imbossible to turn or open without exessive force. the door hinges are also stiff. this is a lot of friction in the hinges making lots of noise and not allowing the door to move smothley. the last problem i am reporting is with the suspension. this problem has been fixed more than 5 times and it is still a very big problem. new parts have been put in and the squeaking and humming is still very loud. there are also loud clanking noises coming from the suspension.*ak | |||
| 05/05/2000 | 5 | 02/01/2000 | |
| Contacted ford still no progress look my car is new the but brake squeak so loud it drives me crazy i know my issue is not big of deal compared to other issues, its just not fair that ford does not give a damm. *ak | |||
| 02/01/2000 | |||
| Rear drum brakes make squeaking sound when applied. front disk brakes make metal on metal grinding sound when applied. dealer did brake inspection and said all focus cars make this sound and they cannot fix or replace brake linings or disk material until a recall is declared. it is unnerving to drive a new vehicle with potential for brake problems. *ak | |||
| 10/26/2000 | 4 | 05/01/2000 | |
| This car has giving me nothing but trouble. this is the second one i have owned, the first one ford bought me out of because it was a lemon, and this one is worse than the first one. the ford focus is nothing but a lemon. i will never own another ford for as long as i live. ford needs to stand by their product and take this car back. it is obviously not fixable. i have this car in the shop at least every other week, i only have 5,955 miles on this thing. i hate this car!!!!!*ak | |||
| 09/01/2000 | |||
| Took car back to dealer within the first and second week of purchase | |||
| 10/10/2000 | 1 | 02/01/2000 | |
| Front brake system failed, gave no warning from one moment to next the only thing we heard was metal on metal grinding. dealership does not want to cover under bumper to bumper warranty. because the inside pads were worn down to metal and the outter pad had worn down to about half wear the dealer told us it was negligent abuse .this way it would not be covered under warranty.cruise control failed after one week of purschase took dealer over two months to call. now keyless entry do not function. dealer very evasive reguarding information available to us the consumer and now owners about recalls and customer complaints involving focus. | |||
| 06/01/2000 | 0 | ||
| Everytime consumer put on brakes they would squeak. took to dealer, and they said it was normal. consumer took in a second time for the same problem, and they replaced the pads, a few thousand miles later at 3000 miles, there was vibration, took to dealer and rotors were warped. dealer eplaced rotors.*ak | |||
| 7 | |||
| Excessive wear of the front and rear brake pads, shoes and rotors. parts have been replaced seven times. please provide any further details.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 10/04/2001 | 25321 | 4 | 02/01/2001 |
| The ignition housing locked up and as a result the vehicle could not be moved. the front axles on the right side fell off. the dealer refused to repair them. the front brake calipers fell off. the rear end slid while driving on a wet surface. *mr cb *nlm | |||
| 11/15/2001 | 25000 | 1 | 05/14/2000 |
| I sent this letter to ford in may of 2000 i purchased a ford focus, thinking it would be a safe, low maintenance car, considering it had been in europe since 1997. i would think this would be plenty of time to work out any bugs you may have. or, should i call them recalls. i think a car that has 16 recalls, most of them which i would consider safety issues, should be recalled entirely. i have had other issues with this car as well. my key would not turn, seat belts locking for no reason, door handles not opening the door (this is all happening again). and one that has not been addressed, brakes. i am now on my third set of front rotors since i have purchased the car. the same thing has happened every time. the driver side rotor and pad will wear completely down yet the passenger side will be just fine. i have talked to other focus owners and the same thing is happening. i still have my last set of rotors just to prove it. i got smart this time and bought replacements that were not made by you. stop tech cross drilled rotors and ebc greenstuff kevlar pads. i also replaced the driver side caliper with a non-ford replacement. i want out of this car because i feel it is unsafe. i also would like to warn other focus owners that this car is unsafe. you also had better not send me to the dealership again. what does the dealership have to do with the production of an unsafe car? nothing, except that they sell it. i am not putting up with ford pushing me around or giving me the run around either. this car is extremely unsafe and should not be on the road. i did not do this before but this time you leave me no choice. this letter will be sent to as many bad product websites as i can find. it will also be sent to nhtsa, consumer reports and the better business bureau. you did not do anything with my previous complaint and now there are more issues with this product that not only concern safety, but the life of the car. something will be done.*jb | |||
| 2 | 04/24/2000 | ||
| Faulty front brake calipers caused pads to wear. *yh | |||
| 12/29/2000 | 1 | 10/01/1999 | |
| Engine just stalls every 3 months while driving. have had the same problem happen 4 times! the last time i wasnt under warranty and it cost me 500+...they replaced many things but it still continues. also after only 23000 miles my left caliper slipped causing extreme wear and tear on the brakes and rotors. cost 300 to fix that. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 02/01/2004 | 15000 | 5 | |
| While driving the dash light began to flicker then the vehicle shut down suddenly while in gear. *nm campaign id number : 00v411000. the consumer was told that the power cable to the battery was the result of the problem. campaign id number : 02v288000. the consumer was told by the service department that this is a problem because the vehicle could explode. the warranty company turned the consumer down stating that the problem was not part of the warranty. the key gets stuck in the vehicles ignition and would not come out. the doors would not close properly and remained open while the vehicle was in gear. when the tire was removed the consumer noticed that the wheel was missing a lug nut. campaign id number : 00v303000 the air vent did not stay open when the a/c was on high. the brakes howled like a wounded dog from the time of purchase. pads and rotors needed to be replaced. *tc | |||
| 07/13/2004 | 10000 | 1 | |
| Front brakes are not compatible with the vehicle, once the vehicle hits 10, 000 miles the brakes become defective, the rotors and the pads wore out to the metal. *ak | |||
| 02/20/2002 | 10000 | 4 | |
| While applying the brake pedal consumer heard a loud squeaking noise, and the vehicle failed to stop completely. consumer was able to maintain control of the vehicle, and drove to the dealer for inspection. mechanic determined that brake rotors and pads needed to be replaced, and replaced them three times. however, the problem recurred. *ak | |||
| 07/31/2002 | 16278 | 1 | |
| Brake pads on 2000 ford focus. *ph (nar) the consumer also requested to be reimbursed for $446.44 in original repair, also would like to have a written explanation from the dealership of how the problem could be remedied to avoid excessive maintenance cost. *cb | |||
| 11/10/2003 | 25499 | 2 | 02/21/2001 |
| Front brake and rotor replacement at 25,000 mile service, no warranty coverage. *jb | |||
| 09/12/2000 | 2500 | 6 | 07/15/2000 |
| I bought my focus in 2000. since then i have suffered 2 blowouts that neither ford or firestone would fix. i've had brake pads replaced once and now have to have brakepads and rotor replaced. sometimes the key won't turn the ignition. and of course this morning (one of the coldest days we've had) something has gone wrong with the heater. *ak | |||
| 01/04/2004 | 35845 | 1 | 08/20/2000 |
| After getting the state inspection on the car done, the service technician told us that the car had failed due to the rotors and pads needing replaced. upon contacting the dealership, the service manager told us that this was normal wear and would cost us 695 to replace. the vehicle has less than 36000 miles, this should not be normal. *la | |||
| 11/13/2003 | 16000 | 3 | 01/03/2000 |
| Brakes/rotors/pad have worn and/or malfunctioned more than three times in the two years i have had this car. the first time was within two months of ownership, dealer repaired, but only after pressing the point. had to replace the above twice already. one time brakes failed as my wife drove my children and nearly resulted in a serious accident. brake problems happening yet again. why is this not a recalled issue? i am out hundreds of dollars for this. *la | |||
| 10/09/2003 | 103000 | 6 | 09/09/2000 |
| We had to place the 6th set of tires on our car. we haven't had a single set of tires last longer than 20,000 miles. we have our tires rotated and balanced and front-end aligned regularly. we have replaced the front brake pads 5 times. we have had all 5 recalls repaired on the car. when i had the rear bearing replaced under warranty the technician told me that they had to order emergency bearings overnight because it was not safe to drive. when i inquired about a rental car, he offered to reassemble my car and let me drive it home (even though it was unsafe)! this has always been a loud car, but a week ago there was a loud roaring, grinding noise up front that gets especially loud when i turn to the right. after having a technician look at it, he says the front bearings are gone and the front rotors and brake pads also need to be replaced again. i am in the same situation as everyone else: because this car has had so many problems and complaints it is only valuing at $3000 after 3 years. ford should be forced to do something to satisfy all of these dissatisfied customers. *la | |||
| 08/01/2003 | 20000 | 2 | 08/20/2000 |
| Has been to shop for 26 days in the past 4 months. repeated failure of clutch (manual transmission), failure of brake pads, resulting in minor crash. have had to had ball joints replaced. cruise control was disconnected from accerator/brake. key would not go into ignition and resulted in key ignition switch having to be replaced. numerous recalls and trips to shop since bought brand new in august 2003*ak | |||
| 07/29/2003 | 27000 | 1 | 08/07/2000 |
| Brake pads and rotors replaced at 27,000 miles on my 2000 focus. the ford dealership i take my car to for service said that replacing the rotors on this car is 'normal'. they said that the rotors are soft and tend to wear-out fast and that is was not covered under the warranty. they said the ford escape had this issue also. i took my car to les schwab for the repair because they provide a 2 year 36,000 mile warranty on the brakes.*ak | |||
| 07/31/2003 | 82190 | 12 | 11/27/1999 |
| Constant squeaking noise when the brakes are applied. i've already replaced the rotors, brakes, brake pads, and drums on several occasions since buying this focus about 3 years ago. also my steering wheel locked on me one day in april of 2002 the key would not fit into the ignition to start the car i have no idea why this would happen from one day to another. i had my vehicle towed to the ford dealership and they didn't know what the problem was caused by. they said that they needed to update the lock cylinder. luckily i purchased the api extended warranty that cover the car for 100,000 miles. so the cost of the work done for this was $427.20. all but $50.00 of which was my deductible was cover by this warranty. the problems didn't stop here. i also have had to get the cd systems that came installed in the car replaced. the was a constant clicking noise with the cd player and 90% of the time the cd's wouldn't even play. i called the dealership and they said that they could replace it for me but that it wouldn't be coverer by the warranty so i would have to pay for it out of my pocket. i ended up having a new system installed but not from the ford dealership, i took it to circuit city. recently this month july 2003, my car has been staling and shutting off at stop signals and stop light also just shut completely off on the freeway thank god no accident occurred. i called the dealership to report this problem also my check engine light would come on and off several times and they said to bring it in and they would check the engine light but that i would have to pay $165. 00 just for them to check the light and it would be more $$$ to repair what ever problem it was. i was fed up by then. *ph | |||
| 13 | |||
| Consumer states has had to replace brake pads 13 times since vehicle purchase. pads were wearing excessively every 2000-3000 kilometers.*ak | |||
| 17000 | 1 | ||
| Consumer states that vehicle only has 1700 miles on it, but hearing a metal to metal grinding noise when brakes were applied. dealer diagnosed that brake pads, rotors and front discs, all needed to be replaced.*ak | |||
| 06/01/2003 | 25500 | 1 | 01/16/2000 |
| Premature brake wear (4 wheels) rear brakes not functioning as designed, wheel bearings replaced (4 wheels, rear on recall, front under warranty). *ak | |||
| 11/15/2001 | 25000 | 1 | 05/14/2000 |
| I sent this letter to ford in may of 2000 i purchased a ford focus, thinking it would be a safe, low maintenance car, considering it had been in europe since 1997. i would think this would be plenty of time to work out any bugs you may have. or, should i call them recalls. i think a car that has 16 recalls, most of them which i would consider safety issues, should be recalled entirely. i have had other issues with this car as well. my key would not turn, seat belts locking for no reason, door handles not opening the door (this is all happening again). and one that has not been addressed, brakes. i am now on my third set of front rotors since i have purchased the car. the same thing has happened every time. the driver side rotor and pad will wear completely down yet the passenger side will be just fine. i have talked to other focus owners and the same thing is happening. i still have my last set of rotors just to prove it. i got smart this time and bought replacements that were not made by you. stop tech cross drilled rotors and ebc greenstuff kevlar pads. i also replaced the driver side caliper with a non-ford replacement. i want out of this car because i feel it is unsafe. i also would like to warn other focus owners that this car is unsafe. you also had better not send me to the dealership again. what does the dealership have to do with the production of an unsafe car? nothing, except that they sell it. i am not putting up with ford pushing me around or giving me the run around either. this car is extremely unsafe and should not be on the road. i did not do this before but this time you leave me no choice. this letter will be sent to as many bad product websites as i can find. it will also be sent to nhtsa, consumer reports and the better business bureau. you did not do anything with my previous complaint and now there are more issues with this product that not only concern safety, but the life of the car. something will be done.*jb | |||
| 02/01/2003 | 5000 | 1 | |
| The brakes screeched very loud when applied, pads were replaced at 12000 miles, however problem still existed. brake effectiveness was not reduced. dealer advised the screeching noise was normal due to brake pads being semi-metallic.*jb | |||
| 12/20/2002 | |||
| Consumer states that rear brake cylinder is leaking fluid. the brake pads have large metal deposits in them and the front rotors are worn excessively and not able to be turned because the are under specifications. ts | |||
| 05/02/2002 | |||
| Brake pads have warped at 14000 miles. consumer has taken vehicle to dealer five different times to get brakes fixed, but problem still occurring. also, extended stopping distance and noise when braking. contacted dealer. *ak | |||
| 01/20/2000 | |||
| Brakes squeak whenever theyare applied. dealer notified. feel free to provide any further information. *ak | |||
| 05/23/2002 | 1 | 12/01/2000 | |
| No actual crash. took car in to service a recall notice for the wiper gear cover, mechanic discovers that the brake pads are worn down to 1 millimeter and the car is too dangerous to drive. he also says they have worn down bc the car is not being driven properly. the vehicle is only a year and a half old and only has 14500 miles on it, its not possible that its not driven properly since it doesn't get driven enough. i've researched this on a site called www.fordfocusbrakeproblems.com and there are a number of people having the same problems at about the same mileage. ford must be installing shoddy brake systes for this to be happening.*ak | |||
| 08/01/2000 | |||
| Brakes squeaking. had to replace at my expense front pads. told it was b/c of my driving habits, but read other consumer complaints about same thing.*ak | |||
| 12/22/2001 | 1 | 01/01/2001 | |
| Only left front brake pad worn out. right side still has approximately 30% pad left. had to replace rotor and pads. dealer stating not a problem, called ford consumer relations, referred me back to dealer. want to have documented if brakes fail and accident occurs.*ak | |||
| 02/10/2001 | 3 | 09/01/2000 | |
| My daughter was so excited to buy her first car. i'm not sure why but she chose a ford focus and qualified for a first time buyer program. after a few months she started having brake problems. it got so bad she the car to the dealer for repair. they said the noise was normal. later she took it in and they told her the brake pads were warped because she drove through water and that the warranty would not cover it. next time she went in for warranty service she complained about the brakes and they said there was nothing they could do about it. shortly thereafter she had a one-vehicle wreck. she was not hurt but the car was badly damaged. after three estimates we took it to a local body shop with a good reputation for quality work. the accident was due to the lack of adaquate brakes at a stop sign. at a little over 20,000 miles she began having more serious brake problems. again she took it to the dealer who told her the brake pads were bad and the rotors needed replacing. (at 20,000 miles) they offered to do the $400+ job for a 12% discount since the job was not covered under warranty. she took it to a brake specialist who did the job for about $200. add all the brake problems and the problems with the passenger door that leaked (they fixed it several times. it still leaks. actually, this cute little blue ford focus should have been painted lemon yellow. another thing - when she took the car in she took a friend with her to drive her to work. during the conversation with the service manager about the problems he, and i quote, told them to shut up - he would not be double teamed. they do not teach that in customer relation school, do they? do you think this same dealer would take it in for a trade in?*ak | |||
| 08/15/2001 | |||
| Brakes make a loud noise due to worn out brake pads. vehicle only has 13000 miles. *ak | |||
| Front brake pads are prematurely wearing, cause unknown. dealer cannot identify the problem. please give any further details.*ak | |||
| 08/01/2001 | |||
| While driving under normal operating conditions heard an abnormal noise coming from vehicle while braking. dealer examined vehicle and discovered that left front brake pad was loose. since that time, consumer has experienced problems with brake pads needed to be replaced or examined because left side pad support knuckle: spindle arm was bent, and causing brake pad to wear. dealership was unwilling to assist in repairs of because vehicle was no longer under warranty. please provide any additional information/attachments. *ak | |||
| 02/26/2000 | 7 | 02/01/2000 | |
| 7 new stereos, 2 ignition cylinders, a few trunk latches, transmission trouble(dealer cannot duplicate), 20,000 miles i have to replace 4 tires and 4 brake pads, horrible grinding noise when stopping, shakes on the freeway when braking, misassembled interior rails, and many others. i am completely dissatisfied with this vehicle, i will never, ever buy another ford vehicle and i will certainly never reccomend a ford to anyone. | |||
| 06/01/2000 | |||
| Brakes seem soft and there is squeaking. took to dealer and they replaced brake shoes. problem returned 1 day later and is worse then when i took in for service. i called dealer again and they told me to bring it back in. service manager said that he had 3 cars in there for the same problem. he said that ford was aware of the problem, they were working on why this was happening and it was only a short term problem.*ak | |||
| 05/24/2001 | 0 | ||
| While driving would step on brake pedal, and the brakes will make noise. pads had worn out and were replaced. *ak | |||
| 02/09/2001 | |||
| Brake system has had shoes/bearings/ drums replaced due to overheating of wheel. rear drive's side tire is becoming too hot to touch after normal operation of vehicle. please provide any additional information/attachments.*ak | |||
| 01/08/2001 | 7 | 01/06/2001 | |
| Took vehicle to dealer 7 times for brake problems since jan 2001, brakes squeak loudly. dealer replaced pads and rear drums. did not remedy situation. *ak the brake problem reoccured, and the consumer states the problem appears to be not fixable. the vehicle was lemon. *yh | |||
| 03/08/2001 | |||
| There was a grinding noise coming from brakes. dealer replaced front brake pads. also had increased braking distance. while driving about 10 mph, driver's rear wheel came off with drum still in it.*ak | |||
| 08/01/2000 | |||
| Brakes continually emit high-frequency squeal. returned to dealer on 4 occasions. only resolution provided was to lube caliper pads; this did not eliminate problem. contacting ford motor co. to no satisfaction. was told by dealer that the sound occurs due to hardness of brake pads. if softer pads were used, wear life would be decreased. review other complaints on this website and found approximately 15 others of a similar nature. would like to know if this could be potential hazard (beisdes going deaf from decible level). why ford won't repair this problem? car is satisfactory otherwise, except i feel it should get better gas mileage for a 4 cylinder vehicle. | |||
| 08/01/2000 | 5 | ||
| After driving for 20 miles or more vehicle experienced a problem with brake squealing and vibration when brakes were applied due to brake pads and shoes failure. vehicle been in dealer shop on five occasions, and problem canont be corrected. please feel free to provide any further details on this matter.*ak console assembly failed. brake rotors failed. *yh | |||
| 07/01/2000 | |||
| The car was taken in on 07/17/00 for making a load squeaking noise everytime you come to a complete stop. the car was returned the same evening but upon inspection the squeaking noise had not been fixed. the mechanic explained that they had been seeing allot of focus's with squeaky brakes and he had deglazed the rear drums and chamfered the brake pads for a corrective action. he said that if i drive the car for a couple of days the noise may go away after what he had done. and if the noise did not go away come back in and they would replace the brake pads. the noise did not go away and i returned the car to the dealership on 07/20/00 and was informed that it would be approximately a week before i would get my car back. the dealership representatives also tried to tell me that what they were doing was basically costumer p.r. and that if the noise doesn't go away i may just have to put up with it. as this issue is a direct result of the brake pads being made of new metal alloys instead of asbestos. my response was: than why aren't all of your cars on the lot squeaking when they stop and why don't i hear other new cars making the same noise.? i got no real response to my inquiry other than the same statement that there may not be anything they can do. i am conerned that they do not know what is wrong and i could experience some type of brake failure later on if they don't fix this problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 02/01/2004 | 15000 | 5 | |
| While driving the dash light began to flicker then the vehicle shut down suddenly while in gear. *nm campaign id number : 00v411000. the consumer was told that the power cable to the battery was the result of the problem. campaign id number : 02v288000. the consumer was told by the service department that this is a problem because the vehicle could explode. the warranty company turned the consumer down stating that the problem was not part of the warranty. the key gets stuck in the vehicles ignition and would not come out. the doors would not close properly and remained open while the vehicle was in gear. when the tire was removed the consumer noticed that the wheel was missing a lug nut. campaign id number : 00v303000 the air vent did not stay open when the a/c was on high. the brakes howled like a wounded dog from the time of purchase. pads and rotors needed to be replaced. *tc | |||
| 10/01/2000 | 13000 | 1 | 03/07/2000 |
| Defective front brake rotor. *ph during the inspection the consumer was told that the defect was not covered under the vehicle's warranty. other vehicle components also malfunctioned. the vehicle's trunk latch broke, the check engine light illuminated twice, the cd player became inoperative and the steering wheel locked up. *nm | |||
| 10/11/2004 | 2 | 11/14/2000 | |
| To whom it may concern, own a 2000 ford focus zx3, i have had this car in for more repairs & recalls then i can count. the most recent visit to the dealer (colley ford, glendora, ca.) for a recall (program) and to have the brakes serviced was on 10/02/2004, i was told after 3 days that the clutch had a burnt smell, the battery had to be replaced, as well as the spark plug wires, some hose, and that the brake rotors would have to be turned (this is the second set of rotors on this car that has 37000 miles). please help me i am at the end of my rope with this car and don't know where to turn. i cant win with the dealer or ford motor company..... what should i do, what can i do? the fealer will not help & ford will not help. i still have not been able to have the car fit yet, im waiting to hear from the dealer. please help thank you for your time regards jeri williams 24/7 (626) 272-9518 . *ak | |||
| 07/13/2004 | 10000 | 1 | |
| Front brakes are not compatible with the vehicle, once the vehicle hits 10, 000 miles the brakes become defective, the rotors and the pads wore out to the metal. *ak | |||
| 02/20/2002 | 10000 | 4 | |
| While applying the brake pedal consumer heard a loud squeaking noise, and the vehicle failed to stop completely. consumer was able to maintain control of the vehicle, and drove to the dealer for inspection. mechanic determined that brake rotors and pads needed to be replaced, and replaced them three times. however, the problem recurred. *ak | |||
| 04/03/2004 | 2 | 03/15/2000 | |
| This is a crap car, i can only hope for the best of the next few years as i have paid off the damn thing. 2000 ford focus. fuel pump failed and replaced at dealership who in return refused to give back the full tank of gas i thought i had (i filled up that morning and brought it straight there) another malfunction??? they say i brought it in at 1/4 tank???? the car still sputters!!!! what the hell. also>>>>>paint is horribly peeling off trunk. my car will be green in no time. again dealer wont even answer phone calls because i am off warranty (as if driving miles would actually have anything to do with the peeling of paint) moisture in the front headlight never goes away. and quite frankly i don't feel like replacing the rotors and pads every 15000 miles!!!! chevy here i come! *nm | |||
| 02/26/2004 | 18625 | 1 | 05/28/2002 |
| Consistent and costly brake problems on my 2000 ford focus - vin 1fafp3439yw314241. recently, on feb 26, 2004, bob baker ford, san diego serviced/replaced my front rotors & pads - costing $483. my rear brakes were previously serviced due to loud squeal (deglazed, dr sanded) on march 21, 2003; october 25, 2002; and august 23, 2002. are rotors normally replaced at 18625 miles? i emailed ford motor company (case id: 952919, tracking id: kmm2756164c0km) on 2/26/04, and they phoned me the next day. ford motor stated my problem was due to the previous owner's excessive use of the brakes, and they would forward my complaint to their engineer department.*ak | |||
| 11/10/2003 | 25499 | 2 | 02/21/2001 |
| Front brake and rotor replacement at 25,000 mile service, no warranty coverage. *jb | |||
| 01/15/2004 | 1 | ||
| When depressing the brake pedal consumer heard a grinding noise, causing the vehicle to have extended stopping distance. consumer took vehicle to the dealer to be inspected, and mechanic determined that front rotors were wearing out. *ak | |||
| 09/12/2000 | 2500 | 6 | 07/15/2000 |
| I bought my focus in 2000. since then i have suffered 2 blowouts that neither ford or firestone would fix. i've had brake pads replaced once and now have to have brakepads and rotor replaced. sometimes the key won't turn the ignition. and of course this morning (one of the coldest days we've had) something has gone wrong with the heater. *ak | |||
| 01/04/2004 | 35845 | 1 | 08/20/2000 |
| After getting the state inspection on the car done, the service technician told us that the car had failed due to the rotors and pads needing replaced. upon contacting the dealership, the service manager told us that this was normal wear and would cost us 695 to replace. the vehicle has less than 36000 miles, this should not be normal. *la | |||
| 11/13/2003 | 16000 | 3 | 01/03/2000 |
| Brakes/rotors/pad have worn and/or malfunctioned more than three times in the two years i have had this car. the first time was within two months of ownership, dealer repaired, but only after pressing the point. had to replace the above twice already. one time brakes failed as my wife drove my children and nearly resulted in a serious accident. brake problems happening yet again. why is this not a recalled issue? i am out hundreds of dollars for this. *la | |||
| 10/09/2003 | 103000 | 6 | 09/09/2000 |
| We had to place the 6th set of tires on our car. we haven't had a single set of tires last longer than 20,000 miles. we have our tires rotated and balanced and front-end aligned regularly. we have replaced the front brake pads 5 times. we have had all 5 recalls repaired on the car. when i had the rear bearing replaced under warranty the technician told me that they had to order emergency bearings overnight because it was not safe to drive. when i inquired about a rental car, he offered to reassemble my car and let me drive it home (even though it was unsafe)! this has always been a loud car, but a week ago there was a loud roaring, grinding noise up front that gets especially loud when i turn to the right. after having a technician look at it, he says the front bearings are gone and the front rotors and brake pads also need to be replaced again. i am in the same situation as everyone else: because this car has had so many problems and complaints it is only valuing at $3000 after 3 years. ford should be forced to do something to satisfy all of these dissatisfied customers. *la | |||
| 1 | 06/01/2003 | ||
| Consumer was having problems with rotors rusting. dealer was contacted, and stated that rotors needed to be replaced, but did not explain as why this happened. *ak | |||
| 09/04/2003 | 24000 | 3 | |
| 2000 ford focus bought new have had brake problums since day one, front brakes wear out prematurly once at 24000 miles now at 48000 miles and now even the front rotors are worn out, it has been the inboard pads that go bad. also the rear brakes squeal very badly and have since new rear brakes have been replaced three times with no cure, my ford dealer has told me all cars do this and nothing can be done to solve the problem, i have since asked other focus drives about this problem and most say thet don't have a brake problem and have heard no othe car of any kind squeeling as mine does it's embaressing to drive and every one looks at us when ever we apply the brakes it's very bad, the car is now out of warrenty but ford will not admit to haveing a problem and has done nothing to solve the problem, i feel that it should be taken care of reguardless because they do have a problem, i feel it is bad rotors-sticking calipers on the front and possibly a bad proporshing valve as for the rear, the valve could be also the problem along with the shoes also, something needs done i am afraid to drive it at times not knowing what will go wrong with the brakes next or when, but this squeel has got to stop!!!*ak | |||
| 07/29/2003 | 27000 | 1 | 08/07/2000 |
| Brake pads and rotors replaced at 27,000 miles on my 2000 focus. the ford dealership i take my car to for service said that replacing the rotors on this car is 'normal'. they said that the rotors are soft and tend to wear-out fast and that is was not covered under the warranty. they said the ford escape had this issue also. i took my car to les schwab for the repair because they provide a 2 year 36,000 mile warranty on the brakes.*ak | |||
| 07/31/2003 | 82190 | 12 | 11/27/1999 |
| Constant squeaking noise when the brakes are applied. i've already replaced the rotors, brakes, brake pads, and drums on several occasions since buying this focus about 3 years ago. also my steering wheel locked on me one day in april of 2002 the key would not fit into the ignition to start the car i have no idea why this would happen from one day to another. i had my vehicle towed to the ford dealership and they didn't know what the problem was caused by. they said that they needed to update the lock cylinder. luckily i purchased the api extended warranty that cover the car for 100,000 miles. so the cost of the work done for this was $427.20. all but $50.00 of which was my deductible was cover by this warranty. the problems didn't stop here. i also have had to get the cd systems that came installed in the car replaced. the was a constant clicking noise with the cd player and 90% of the time the cd's wouldn't even play. i called the dealership and they said that they could replace it for me but that it wouldn't be coverer by the warranty so i would have to pay for it out of my pocket. i ended up having a new system installed but not from the ford dealership, i took it to circuit city. recently this month july 2003, my car has been staling and shutting off at stop signals and stop light also just shut completely off on the freeway thank god no accident occurred. i called the dealership to report this problem also my check engine light would come on and off several times and they said to bring it in and they would check the engine light but that i would have to pay $165. 00 just for them to check the light and it would be more $$$ to repair what ever problem it was. i was fed up by then. *ph | |||
| 1 | |||
| Consumer states that there is a thumping noise while driving, cause unknown. took vehicle to dealer, and the dealer stated rotors need replacing. *ak | |||
| 07/10/2003 | 35000 | 1 | 11/01/1998 |
| The rotors and brakes have had to be replaced before 35,000. this car is not safe. we took the car in because it was making noise for brake pads. the called and told use the rotors were damaged. this is took soon to have this part replaced. *ak | |||
| 17000 | 1 | ||
| Consumer states that vehicle only has 1700 miles on it, but hearing a metal to metal grinding noise when brakes were applied. dealer diagnosed that brake pads, rotors and front discs, all needed to be replaced.*ak | |||
| 06/01/2003 | 25500 | 1 | 01/16/2000 |
| Premature brake wear (4 wheels) rear brakes not functioning as designed, wheel bearings replaced (4 wheels, rear on recall, front under warranty). *ak | |||
| 03/02/2000 | 1 | ||
| Squeaking brake, extreme wear and tear of front tires, back tires with wear and tear issues, alignment issues on front tires and cruise control issues. *jb | |||
| 04/14/2003 | 7 | 04/14/2003 | |
| -2000 ford focus lx - bought used on april 14th. both interior and exterior of car in excellent condition, ran extremely well, one owner repo, clean title. -was rear-ended in very low speed, low impact collision, no frame buckling, bending, or damage to car other than scratched rear bumper - truck lid will not latch now. multiple mechanics and appraisers - unable to find problem. -while driving, dash gauges and car speakers will suddenly stop working (speedometer goes to 0, odometer goes blank, fuel gauge goes to 0) and then spontaneously come back on with no after effects. car stalled while stopping after one of these episodes. occasionally when car is started, the odometer will spontaneously reset without prompting (not the main one, the resetable one). -random codes being thrown to computer - car has had two diagnostics run in two weeks, the first for two codes: 1. a mechanical issue, 2. for electrical difficulties in the dashboard - the car was thoroughly inspected and no defects were found. seven days later the computer reported an evaporative system leak - once again the car was thoroughly inspected and no defects were found. after the first diagnostic, a rear brake light went out - after removing the light and fiddling with the wiring, the mechanic got its normal function to resume. -the car has 36,000 miles, i had the brakes inspected the day after the car started shaking violently when i pressed the brake pedal. the rotors are warped terribly and i will have to have the entire brake system replaced, including the rear drums - i do not consider this normal, especially in such a young car. -it has had two recalls filled in the last month, one for a pinch bolt and the other for a wheel bearing. no other recall campaigns were open. these problems have continued since the recalls were completed. -i've owned this car for less than a month. the cars pre-purchase inspection came up clean. the car is no longer under any kind of factory warranty.*jb | |||
| 2 | 11/11/2002 | ||
| The rotors continued to fail on the vehicle. *jb | |||
| 11/15/2001 | 25000 | 1 | 05/14/2000 |
| I sent this letter to ford in may of 2000 i purchased a ford focus, thinking it would be a safe, low maintenance car, considering it had been in europe since 1997. i would think this would be plenty of time to work out any bugs you may have. or, should i call them recalls. i think a car that has 16 recalls, most of them which i would consider safety issues, should be recalled entirely. i have had other issues with this car as well. my key would not turn, seat belts locking for no reason, door handles not opening the door (this is all happening again). and one that has not been addressed, brakes. i am now on my third set of front rotors since i have purchased the car. the same thing has happened every time. the driver side rotor and pad will wear completely down yet the passenger side will be just fine. i have talked to other focus owners and the same thing is happening. i still have my last set of rotors just to prove it. i got smart this time and bought replacements that were not made by you. stop tech cross drilled rotors and ebc greenstuff kevlar pads. i also replaced the driver side caliper with a non-ford replacement. i want out of this car because i feel it is unsafe. i also would like to warn other focus owners that this car is unsafe. you also had better not send me to the dealership again. what does the dealership have to do with the production of an unsafe car? nothing, except that they sell it. i am not putting up with ford pushing me around or giving me the run around either. this car is extremely unsafe and should not be on the road. i did not do this before but this time you leave me no choice. this letter will be sent to as many bad product websites as i can find. it will also be sent to nhtsa, consumer reports and the better business bureau. you did not do anything with my previous complaint and now there are more issues with this product that not only concern safety, but the life of the car. something will be done.*jb | |||
| 02/24/2003 | 1 | ||
| The front rotors were worn, which caused extended stopping distance.*jb | |||
| 02/24/2003 | 1 | ||
| The front brake rotors were worn, which caused extended stopping distance.*jb | |||
| 3 | |||
| The rotors were replaced on 3 occasions.*jb | |||
| 02/18/2003 | 11500 | 1 | 07/10/2000 |
| Ford focus brake pads and rotor problems since 11,500 miles on vehicle, inspected and told nothing wrong, normal squeeking and grinding. my daughter feels that while driving the car the brakes are grinding and giving under her. we take it in for the 15k service and they tell us the brakes are fine at 15,600 miles inspected and told nothing wrong, normal with change of weather. yesterday my daughter said the brakes were not holding and we took the car in for a wheel bearing recall for the rear brake system and at 18,000 miles, dealership says brake pads and rotors are completely gone! i have talked to the dealer and ford who say they will cover this $400 repair. my complaint is that this should have never occurred and could have cost my daughter, my son who rides in the car or me our lives. i feel they are very aware of this problem and chose to overlook their responsibility that could have cost my family our lives. someone needs to make them accountable including the dealership who inspected the brakes and chose to lie to us on 2 other occassions. if ford has a problem then the dealerships are only compounding the problem with the possiblity of loss of life. | |||
| 02/15/2003 | 27000 | 1 | 11/14/1999 |
| Front brakes grinding. after taking for a brake inspection was told the car needs front rotors and pads and new cylinders on the back as it is leaking brake fluid. ph | |||
| 07/20/2002 | 28000 | 08/08/2000 | |
| Fumes in passenger compartment whenever heat or air conditioning on. dealer claims smells nothing and also rotors on brake drums are minimum required by law without having to be replaced even though they have never been machined or scarred. dealership says they are aware of problem but ford has done nothing about it and rotors aren't under warranty even though they are defective | |||
| 10/26/2002 | 27736 | 1 | |
| Both front rotors were cupped and tapered, the dealer suggested that the brake pads were too hard for the rotors which caused unusual wear. in less than 3 years, 27,736 miles the transmission has slipped 6-8 times, the vehicle was taken to the dealer but they were unable to duplicate the problem on two different occasions. nlm | |||
| 12/20/2002 | |||
| Consumer states that rear brake cylinder is leaking fluid. the brake pads have large metal deposits in them and the front rotors are worn excessively and not able to be turned because the are under specifications. ts | |||
| 1 | |||
| Consumer was advised that both front brake rotors were grooved and had to be replaced. the tech was unable to explain or identify the cause of the defect. *jg | |||
| 03/15/2002 | |||
| Consumer states, the rotors and brakes pad worn excessively. dealer has been notified. please provide further information. ts | |||
| 08/01/2002 | |||
| Excessive wear on front brakes. consumer did all highway driving, and had to replace rotors at 30000 miles.*ak | |||
| 04/01/2002 | 1 | ||
| Consumer states the front rotors were replaced due to vibration. *jb *yh | |||
| 04/01/2001 | 3 | 02/01/2001 | |
| I have had 3 sets of brakes,3 sets of tires and my rotors shaved(that helped for about 2 months). seventy percent of my mileage is interstate driving,therefore,not using the brakes that much.the only way to stop the vibration of the wheels is to replace the rotors, which happens to be wearing out my tires with there 50,000 mile warrenty. in otherwords, the brakes and rotares on this car are of the poorest quality i have ever seen. so much for american pride, i'm going back to my honda!*ak | |||
| 06/01/2002 | |||
| When applying brakes they were squeaking , dealer replaced front rotors. please provide additional information.*ak | |||
| 08/01/2000 | |||
| While traveling on highway vehicle shakes and vibrates. rotors are warped. also, they are under sized. dealership is aware of the problem.*ak | |||
| 06/10/2002 | |||
| Rotors and pads wear excessively. vehicle has no problem stopping, but squeals when brakes are applied. vehicle was taken in for front brake problem. dealer was notified. please provide more information.*aki | |||
| 06/02/2001 | |||
| Every 12000 miles consumer had the brake pads and rotors replaced. brakes were making noise, and there was extended stopping distance. contacted dealer.*ak | |||
| 1 | 12/01/2001 | ||
| Brakes squealing - took to local ford dealership- nothing wrong with my brakes this was on jan. 18, 2002- had to have front pads and rotors replaced on 5/31/2002. throttle stuck in jan 2002. *ak | |||
| 04/03/2002 | 2 | 01/01/2000 | |
| Premature failure of front disk rotors. this appears to be a frequent and well documented problem with ford focus. ford customer service claims the failure of the rotors is normal wear and tear yet owners are reporting frequent failures. there is even an internet site devoted solely to this defect, which ford has not acknowledged.*ak | |||
| 04/17/2002 | 1 | 12/01/2001 | |
| Front brakes began to squeel. upon inspection at brake shop it was found that although the front pads were in good shape, both front rotors were warped and needed replacement. vehicle was purchased from the ford dealer approximately 10,000 miles ago. the right rear brake drum also needed replacement because of excessive wear. the vehicle had been into ford for a recall on the rear bearings at 23,757 miles at which time the rear drums were removed but apparently the drums were not warped or the mechanic did not inspect prior to replacement. these problems are apparently common to the focus as documented at www.fordfocusbrakeproblems.com, which includes reports of total brake failure at very low mileage. nlm | |||
| 1 | |||
| Consmer states the front brakes rotor wear out excessively . nlm | |||
| While driving brakes, and rotors were completely wore out at 19,094. had just taken vehicle in for 15,000 mile check up. dealer s*ak | |||
| 06/01/2001 | |||
| Front rotors were replaced due to vibration and squealing when applying brake. replaced a second time in february 2002 for the same problem.*ak | |||
| 03/06/2002 | 5 | 05/01/2000 | |
| While driving would step on brake pedal and brakes would malfunction at time of operation, had taken vehicle to dealer and they replaced rotors five times *ak the brakes squeak often, both the rotors and brake pads had to be replaced due to warping, the vehicle has 31,800 miles. *yd | |||
| 03/05/2002 | |||
| Brakes wae making a grinding noise. took to dealer, and had rotors repaired, but problem still exists. *ak | |||
| 01/25/2001 | 1 | 11/01/1999 | |
| Tires/ shocks/ wheel bearings/ transmission struts, and rotors all bad and worn out. dealer unresponsive and so is ford long file on this car. dealer refuses to lemon the car out. totally frustrated by lack of communication with dealer and ford am considering law suit against both (tiresize: 195r7015) | |||
| 07/01/2001 | 1 | 01/27/2001 | |
| After 6 months of purchase, the brake system specifically rotors failed. while applying brakes there was a constant grinding noise, resulting in extended stopping distance before vehicle came to a complete stop. mechanic stated ford focus had these common problems, also experiencing other problems such as erratic speedometer failure, an the interior light fell out from roof of vehicle, and 2 inches of water entering from side of door. *ak *tt | |||
| While driving brakes completey failed at 12000 miles. also, rotors had to be replaced. please provide any further information.*ak | |||
| 01/01/2002 | 3 | ||
| Rotors are prematurely wearing and have been replaced three times. when brakes are applied at any speed a loud noise occurs, cause unknown. dealer has been contacted. please give any further details.*ak | |||
| 10/01/2001 | 2 | ||
| Defective brake rotors. dealer has yet to be contacted.*ak consumer also states the windhsiled wipers are inoperative, the striping on the driver side door has always been loose, also radio buttons were stuck,drivers doorlock does not unlock all the time with remote key.*jg | |||
| 2 | 01/15/2000 | ||
| Consumer states on several occasions when vehicle was taken in for maintenance she would tell mechanic that she could hear brakes making noise and each time mechanic would inspect vehicle, nothing was wrong, mechanic made a statement to consumer that the noise she was hearing was from the tires and they needed to be rotated and the noise would cease, consumer stated the noise became worse and when she returned, the mechanic informed her that new rotors were needed which were replaced, as of 4/30/01 consumer continues to hear the brakes. *jb | |||
| 05/26/2001 | |||
| Consumer traveled on highway alot and vehicle started making grinding noise. brake rotors and drums on the left were crumbling. manufacturer's recalls 00s20 and 00s31 did not affect consumer's vehicle due to vin. *ak | |||
| 10/22/1999 | 1 | 10/01/1999 | |
| Consumer was in an automobile accident, car was towed into dealership where she was advised that tires did not cause accident and there was nothing wrong with the brakes, two weeks later consumer went to another mechanic and was told that tires were bald and there was metal coming out of them, also rotors were cracked and had pieces missing out of them, so rotors and all brake pads had to be replaced. *jb | |||
| 03/08/2001 | 1 | 03/01/2000 | |
| While driving on i275 nth i heard what sounded like the noise a flat tire would make.got off motorway to investigate, could find nothing wrong. got back on only to find the car starting to pull toward the passenger side. luckily i was near a rest area, pulled off. only to find smoke pouring from the rear wheel. it had siezed solid. it was taken to a dealer, who fixed the following, drum&bearing cup, spindle, retainer asy wheel, rotor brake sk, cap rear wheel and the abs sensor. refused to check other side as that had already(much early been fixed under a recall) while their they did find the cause for the fuel smell inside the vehicle, in circuit 15rl3(gn.rd) @ c-87 terminal was not seated in connector, fuel consumption has improved from 28mpg to 31mpg. local dealer and ford customer service both told me my concerns with the other rear wheel and the engine due to it's consumption of unburned fuel(not to mention mine)were area's they will not check, even if i feel they are potentially dangerous to myself and any passengers i may have.*ak | |||
| 08/01/2000 | 5 | ||
| After driving for 20 miles or more vehicle experienced a problem with brake squealing and vibration when brakes were applied due to brake pads and shoes failure. vehicle been in dealer shop on five occasions, and problem canont be corrected. please feel free to provide any further details on this matter.*ak console assembly failed. brake rotors failed. *yh | |||
| 03/01/2000 | 0 | ||
| Consumer bought vehicle in february and at 2700 miles front brakes made a squeaking amnd grinding noise. she had taken vehicle to the dealership more than once. she had a mechanic drive vehicle, and he couldn't duplicate the problem. then, took vehicle out again and grinding was heard. mechanic toldconsumer that front brakes pad had warped, and left driver's side front rotors has to be replaced. vehicle is at the dealership. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 07/18/2006 | 1 | 03/03/2004 | |
| I was driving my ford focus & the front coil spring broke while i was driving the front end of the car collapsed on the front tire. i was driving 65 miles and hour seconds before i fortunately slowed down to a stop...noticed a noise like a flat tire, something did not feel right just before it collapsed on the road, i again thank god, i decided to turn around to go back home & immediately upon that turn around the car collapsed. these recalls safety campaigns are risking my life, but terrifies me for my newly driving son behind the wheel. as if that is not bad enough, i now have to file this complaint also. electrical system ignition---unable to remove key....car was unable to be towed car locked up..steering everything. cost of repair was quoted from $382.00 from ford service dealer...meanwhile the huge inconvenience car parking fees..for being in a public parking lot. | |||
| 10/25/2000 | 275 | 100 | 10/01/2000 |
| Dt: the consumer stated there were multiple problems with the vehicle. the brakes make noises and pulsated when the pedal was depressed. the vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. the dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. there was a vibration in the front end when braking. the lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. the tail light covers retained moisture and condensation built up. the dealer replaced the tail light covers and fuses that were blown due to the moisture. lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. the back hinge and pillar were replaced. *jb | |||
| 03/03/2005 | 21101 | 8 | 11/24/1999 |
| Wheel bearings in my 2000 ford focus have been replaced 8 times already. all parts have been ford factory parts. recall from 2000 on the wheel bearings had been performed in 2001 but problem has persisted. ford motor co. has been contacted repeatedly in regards to this but no action has been taken. dealership has also been contacted but the keep referring back to ford. copies of all repair bills is available. it appears that wheel bearing #9 is about to go also. breakdown as follows: right rear 3 times left rear 2 times right front 2 times left front 1 time in addition, rear drums have been replaced 3 times already (on the average of every 18-20 months). most recent replacement of wheel bearing on 3/4/05 can you please help! *jb | |||
| 07/31/2003 | 82190 | 12 | 11/27/1999 |
| Constant squeaking noise when the brakes are applied. i've already replaced the rotors, brakes, brake pads, and drums on several occasions since buying this focus about 3 years ago. also my steering wheel locked on me one day in april of 2002 the key would not fit into the ignition to start the car i have no idea why this would happen from one day to another. i had my vehicle towed to the ford dealership and they didn't know what the problem was caused by. they said that they needed to update the lock cylinder. luckily i purchased the api extended warranty that cover the car for 100,000 miles. so the cost of the work done for this was $427.20. all but $50.00 of which was my deductible was cover by this warranty. the problems didn't stop here. i also have had to get the cd systems that came installed in the car replaced. the was a constant clicking noise with the cd player and 90% of the time the cd's wouldn't even play. i called the dealership and they said that they could replace it for me but that it wouldn't be coverer by the warranty so i would have to pay for it out of my pocket. i ended up having a new system installed but not from the ford dealership, i took it to circuit city. recently this month july 2003, my car has been staling and shutting off at stop signals and stop light also just shut completely off on the freeway thank god no accident occurred. i called the dealership to report this problem also my check engine light would come on and off several times and they said to bring it in and they would check the engine light but that i would have to pay $165. 00 just for them to check the light and it would be more $$$ to repair what ever problem it was. i was fed up by then. *ph | |||
| 1 | |||
| Consumer states that rear brakes have not functioned since vehicle was purchased. front brakes have been stopping vehicle.*ak | |||
| 12/01/2001 | 03/01/2001 | ||
| I have had nothing but problems with this vehicle just last month the cable and motor in the rear passenger side door window burned up and now will cost over $600. to fix i can not get the front rack & pinion fixed because it will cost $1800.00. the transmission is going out now it slips out of gear sometimes not at all. i just got the brakes repaired for the third time in may and they are again squeaking. i have all of my receipts for work done to this car. i am now having to put power steering fluid in once or twice a week. the automatic locks on the doors lock and unlock all the time, and the electric instruments turn off by themselves. (radio) the driving lights go out at times and will not come back on. please help me, i am a single mother and have complained to courtesy ford they want to charge me diagnostic $90.00 for each item i am complaining about and then the amount it will take to fix all of the things wrong. this vehicle i just recently found out has had six different owners before me and one was rental car company. i do not know who the rest of them were. courtesy ford had said there was only one owner. they will not listen to me and now the focus' have a front suspension recall that may have been the problem the whole time with the brakes and the tire replacements and the power steering problems.!!! please help me. dt | |||
| 10/20/2001 | 2 | 08/03/2000 | |
| The rear brakes were squealing right after recall 00s31 work was done. *yh | |||
| 2 | 11/01/2000 | ||
| Mr | |||
| 03/07/2001 | 3 | 06/01/2000 | |
| 7/00- tape was stuck in stereo, had to replace stereo. 3/01- had to replace front brack pads at 11000 miles. 11/01- ignition locked on vehicle. had to replace ignition. 3/02- transmission was neutralizing when driving. had to replace transmission. 5/02- car was stalling. ford unable to detect problem. 9/02- car was not accelerating and stalling suddenly- had to replace fuel pump. 9/02- had to replace front brake pads and back brake shoes at 34000 miles. | |||
| 06/10/2000 | 2 | 04/01/2000 | |
| Multiple problems: replaced cd player once, three brake jobs, multiple trunk latch repairs, replaced transmission at 40000, 3 recalls, ignition switch locked up. the 2000 focus is clearly a lemon! *ak | |||
| 07/10/2002 | |||
| While driving 45mph rear brakes failed, had extended stopping distance. *ak | |||
| 08/24/2001 | 3 | 08/01/2000 | |
| Many, many problems and defects with this car...all problems have been replaced more than twice and still faulty. no safety defect listed. *ak | |||
| 12/03/2001 | 1 | 10/02/2000 | |
| The right rear brake locks up while driving in wet weather. nlm | |||
| 07/15/2002 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 07/03/2002 | 1 | ||
| Consumer states the rear brake pads on the vehicle failed while the consumer was driving, after taking the vehicle into the dealer the dealer noted that the pads had woren out to fast.*jb | |||
| 09/15/2001 | 3 | 10/01/2000 | |
| I work for a goodyear co. and everytime there is a problem i have one of our techs. check it out for me. first it was the brakes i was taking my children to the movies,as i was turning into the parking space i heard a grinding noise.the next day at work i have auto tech. inspect my brakes i had less than 10% left all around and the front rotors were cracked! my children and i could have died! i took the car to the dealer to marina ford they replaced front rotors,pads and rear shoes. three weeks later pads were down to 10% i did not bother going back to the dealer. our tech. at my place of employment replaced my brakes with good quality pads and shoes. i had th iside panel replaced,the windshield wiper motor replaced and the right front wheel bearing replaced! now my left front tie-rod is bent,my car shuts off when the gas is at the 3/4 mark and when making right turns,the emission lights up and the car stops! this is a problem car the ford focus. i found a web site and ther is over a thousand consumers who are not pleased with their focus too! | |||
| 1 | 10/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 01/28/2002 | 1 | 01/01/2000 | |
| As a final gesture of goodwill, our local dealership's customer service representative offered us a 24 hour period to consider a $2,000 trade-in credit toward the purchase of a new ford vehicle at 0% financing. this would have more than doubled my daughter's monthly car and insurance payments. because her job was not yet a permanent position, she was not in a position to take a $4,000 loss and double her monthly payments. once that offer had expired we were met with stony indifference by our local dealership's customer service representative. after several conversations with him we came away convinced that ford customer service policies are intentionally designed with several goals in mind: 1) to offer one's local dealership as the only path of recourse other than a nation-wide 1 (800) customer service line; 2) to staunchly refuse to provide the names and mailing addresses of ford customer service representatives at the local level and/or regional level; and 3) to discourage mailings to the national customer service representative (michael jordan) or ceo (william clay ford) with comments such as don't waste your time, they don't even open their mail. the end result is that the car owner feels totally powerless once the goodwill of their dealership's in-house customer service representative has run out. when combined with holding open a 24-hour trade-in offer toward a more expensive ford vehicle, the end result was a psychologically oppressive hard-sell tactic.no safety defect listed. *ak | |||
| 1 | 06/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 02/28/2002 | 02/01/2000 | ||
| Many safety recalls for this car. no safety defect stated. *ak | |||
| 12/28/2001 | 2 | 04/01/2000 | |
| I have had the front and back brakes in the shop for 4 or more times combined. have had bearings replaced also 2x's. *ak | |||
| 04/17/2002 | 1 | 12/01/2001 | |
| Front brakes began to squeel. upon inspection at brake shop it was found that although the front pads were in good shape, both front rotors were warped and needed replacement. vehicle was purchased from the ford dealer approximately 10,000 miles ago. the right rear brake drum also needed replacement because of excessive wear. the vehicle had been into ford for a recall on the rear bearings at 23,757 miles at which time the rear drums were removed but apparently the drums were not warped or the mechanic did not inspect prior to replacement. these problems are apparently common to the focus as documented at www.fordfocusbrakeproblems.com, which includes reports of total brake failure at very low mileage. nlm | |||
| 05/28/2001 | 2 | 04/19/2000 | |
| Consumer states ongoing problem with engine stalling while driving at any speed, dealer was notified. nlm dealer replaced coil pack and fuel pump 6 times. vehicle is under warranty however warranty is not valid. the wheel bearings failed causing the rear wheel to fall off. the main belt broke. the transmission cooling lines broke. ignition switch had to be replaced. the rear brakes squeak especially when there is moisture in the air. *tt | |||
| 04/08/2002 | 1 | 05/01/2000 | |
| This seems to be a very prevelant problem with this model car. no safety defect listed. *ak | |||
| 12/20/2000 | 7 | 08/01/2002 | |
| When applying brake pedal it would go to the floor, also brakes will grind. rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. no problem found. consumer hears loose gravel sound from right front wheel area. dealer found wheel well loose. dealer found serpentine belt failed causing whistle squeal under hood. gas light on with full tank and door ajar light is on. dealer replaced battery. evaporative hose loose. dealer removed and installed fuel tank. cigarette lighter not working. r-cup hold bubbling. driver side mirror knob falls off. rear child seat latch cover in broke. front driver seat metal fell out. both headlamps moulding fall out. sunvisor mirror/bracket moulding on passenger side between door / dash loose. broken. right outer ac vent broken. loose carpet on right front floor. pillar trim coming off. deck lid wire harness had tp be replaced. clicking noise from l/h front of vehicle. egr valve replaced. left rear tail lamp is out. engine light is on. problems with rewind button for am/fm cassette. *tt | |||
| 04/16/2001 | 10 | 02/18/2001 | |
| While driving 10 mph, vehicle unexpectedly accelerated to a speed of 50+ mph. dealership has examined vehicle four times, but could not reproduce the problem. *ak consumer also stated there is a noise coming from the rear brakes, dealer replaced the rear shoes, also front brake pads were replaced.*yd | |||
| 01/01/2001 | |||
| Nuts and studs have stripped, and drum cannot come off when taken to dealer the first time. vehicle has had that problem since then. currently, consumer needs to replace drum. *ak | |||
| 01/18/2000 | 01/01/2000 | ||
| Brakenoise continues even after dealer replaced rear brake shoes. condition places driver at risk as it is hard to determine if brakes are failing due to wear.*ak | |||
| 3 | 01/01/2000 | ||
| Constant loud rear brake squeals. vehicle has been brought back to dealer 3 times. shoes have been replaced with so-called updated version, drums have been ground all to no avail. dealer and ford customer service says that engineering is working on this issue. i've heard this story for well over a year. *ak | |||
| 03/31/2000 | 0 | ||
| Rear and front brakes are making a squeaking noise, took to dealer and changed rear brakes.*ak | |||
| 10/01/2000 | |||
| Rear brakes seem to be grabbing and squeaking and vibrating. *ak | |||
| 03/01/2000 | 3 | 03/01/2000 | |
| Vehicle rolls with the e-brake correctly applied. had the dealer check it 3 times with no results. brake wont hold in reverse and forward on any incline. vehicle could roll away and cause injury to people or property | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||
| 10/01/2004 | 50133 | 2 | 03/10/2002 |
| Rear brakes had an extreme noise coming from them. upon examination i found it to be a loosing of the rear wheel bearing nuts, causing the drum to rub the brake pads. *ak i tightened the nuts as until i replace the brakes. | |||
| 05/15/2002 | 1 | 06/01/2001 | |
| C v joint and shaft fell apart when the car was put in reverse leaving driveway. pieces throw everywhere.wheel bearings melting to rear drums . back drums replaced and all 4 wheel bearings. door lock system replced after stop working. *ak | |||
| 03/02/2002 | 2 | 05/01/2000 | |
| 2000 ford focus only with 23500 miles, mainly highway. brakes started making grinding noise, shop replaced front brakes, pads and rotors. car still making grinding noise. one week after replacing front brakes, shop replace rear drum brakes. brakes are still making grinding noise. have had brakes inspected and reinspected but mechanics states no problems with brakes. general comments from mechanics are that the ford focus brakes are bad, weak and will require replacing more than the average automobiles in the market. *ak | |||
| 03/06/2002 | 1 | 02/01/2002 | |
| Front disc brakes - excessive squeal upon braking...took car to dealer. determined front brake pads & rotors needed replacement. only 16000 miles on car! also, rear drum brakes make squealing noise as well. dealer replaced them and turned drums. still squeals. also, emergency brake lever has excessive travel and poor brake holding capacity. took back to dearler twice, still poor emergency brake function. power steering assist suddenly failed when started car cold. steering was difficult and slow until car warmed up. happened for several day until took to dearler. said p.s. pump was bad and replaced it.*ak | |||
| 05/26/2001 | |||
| Consumer traveled on highway alot and vehicle started making grinding noise. brake rotors and drums on the left were crumbling. manufacturer's recalls 00s20 and 00s31 did not affect consumer's vehicle due to vin. *ak | |||
| 01/08/2001 | 7 | 01/06/2001 | |
| Took vehicle to dealer 7 times for brake problems since jan 2001, brakes squeak loudly. dealer replaced pads and rear drums. did not remedy situation. *ak the brake problem reoccured, and the consumer states the problem appears to be not fixable. the vehicle was lemon. *yh | |||
| 12/05/2000 | |||
| Brakes make a squealing noise when trying to come to a complete stop. when contacting a dealer , dealer changed otors/drums, and pads. *ak | |||
| 08/05/2000 | |||
| Brakes do not work and driver uses his clutch to slowdown vehicle. also, front brake drums, and front shocks broke/ vehicle stalls unexpectedly, and the cv axle broke. dealer cannot determine cause any of these problems. please provide further information. *ak | |||
| 07/15/2000 | 1 | 04/01/2000 | |
| Rear brake drums squeeking when brakes are applied. three dealer trips-finally fixed. also water on front passenger's floor from airconditioning. dealer found a missing elbow part. fixed... i should have bought a civic.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 03/07/2006 | 60200 | 1 | 10/17/2002 |
| Dt*: the contact stated while driving 40 mph, there was a loud popping noise and loss of brake power. the contact down shifted the transmission to stop the vehicle, and noticed brake fluid leaking from the rear driver side wheel. the vehicle was driven to an independent repair shop, where it was determined the rear brake shoe broke and severed the brake line. the rear wheel bearings, brake lines, shoes, and cylinders were replaced. the rear brake drums were resurfaced. the manufacturer was alerted. | |||
| 06/01/2003 | 25500 | 1 | 01/16/2000 |
| Premature brake wear (4 wheels) rear brakes not functioning as designed, wheel bearings replaced (4 wheels, rear on recall, front under warranty). *ak | |||
| 1 | 08/01/2000 | ||
| Brake shoe was found cracked and eroded in middle. dealer (lawrence marshall, hempstead tx) indicates that even though this was a manufacturer's problem, no recourse for repairs.*ak | |||
| 04/01/2000 | 04/01/2000 | ||
| Rear drum brake squeal, dealer replaced shoes within two days squeal worse than original. dealer called ford tech hotline was advised concern is under investigation by engineering dealer then sanded drums and shoes, problem returned again within two days. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 05/18/2008 | 136000 | 1 | 09/12/2003 |
| Tl*the contact owns a 2000 ford focus. the vehicle was taken to a mechanic for an alignment. at that time, the contact was informed that the two front coil springs failed and needed to be replaced. the mechanic replaced the two front springs, the two rear wheel cylinders, and a brake line. the contact learned of nhtsa campaign id number 01i017000 (wheels:lugs/nuts and bolts), but it did not apply to her vin. she called the dealer and was informed that the recall had expired. the current and failure mileages were 136,000. updated 06/16/08 *bf | |||
| 04/20/2006 | 69700 | 1 | 04/01/2003 |
| For almost one month, loud humming in front right and both rear wheels and loud rear squeaking on braking revealed, after 4/20/06 inspection, failed wheel bearings in our ford focus se 2000 in right front and both rear wheels. both rear cylinders were leaking fluid and right brake drum was failing. many of the ford focus vins issued during 2000-2001 manufacturing years had wheel-bearing failure issues and consequent recalls. we were informed by maria at ford motor company, today that our vin was not one that had a wheel bearing issue. how, then, could three of our four sets of wheel bearings fail? ultimately, failed wheel bearings can lead to wheel failure and detachment leading to injury or death. why isn't the nhtsa addressing this serious issue with ford, as the manufacturer appears to be sidestepping its ethical and legal responsibility in this matter. we spent over $1,000 on this repair. nine months ago, our front coil springs failed, which could also have led to a fatality. ford assisted us then, but is doing nothing to help us now. please note that because on ongoing teamsters strike, most ford dealer shops were unavailable to service customer service or supply needs at the time we sought service. we seek reimbursement for repair of wheel bearings, rear drums and cylinders/lining. wheel bearing service reimbursement is essential. *jb | |||
| 01/01/1901 | 1 | ||
| 2000 ford focus se wheel locked up.***no answer required***. *mr dealerships wants to charge consumer $350 for a new cylinder. consumer feels there should be a recall. *tt *nm | |||
| 12/20/2002 | |||
| Consumer states that rear brake cylinder is leaking fluid. the brake pads have large metal deposits in them and the front rotors are worn excessively and not able to be turned because the are under specifications. ts | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 12/16/2004 | 13700 | 1 | 12/10/1999 |
| 1.) brake light flickered, but brakes worked, on 40 mile commute from work to home. 2.) brakes failed completely (pedal went to floor) as i stopped car in my garage. inspection revealed front driver brake line cut open by inner plastic wheel well cover-i have digital pictures. lost all fluid in upper resovoir. old parts are available. 3.)brake line was replaced, plastic wheel well cover was trimmed away from brake line.*ak | |||
| 08/20/2002 | 03/01/2002 | ||
| I sent a form in yesterday but did not have the vin number. this car is in the shop right now. mr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 06/30/2005 | 2 | 11/15/2002 | |
| My 2000 ford focus would not start on 6/29/05 so i had it towed to town & country ford on 6/30/05. prior to the tow truck leaving, i checked the lights, horn, etc to make sure all worked before ford worked on the car. they did. when they service man johnny gardner called me that afternoon to tell me what was wrong with the vehicle he stated the ground scrap wire , and ignition switch need to be repaired i told him that was impossible about the ignition switch when i had it repaired 1 month earlier. johnny then changed the story stating just the ground scrap wire needs to be repaired. i had them fix that part and went to pick up the car. while driving down the street a car swerved into my lane and when i went to blow my horn it did not work. i slowed down and my brakes made a hard grinding noise. i immediately called town & country ford asking them why was my car horn not working, and the brakes were making a grinding noise. they replied i could bring the car back and pay to have it fixed. i took the car to an independent auto repair shop who stated the horn could not be fixed because someone unhooked the componets under the hood, and to fix it ford can only get the parts. they also told me that the axle on my right brake wheel was split. prior to taking this car to town & country ford i had no brake problems. i was told by town & country ford to check my replace the relay switch to the horn. i did and the headlights, interior lights, and windshield wipers do not work. the car will not go in reverse. my car was fine prior to town & country ford's work. *jb | |||
| 09/09/2005 | 83451 | 3 | 08/18/2005 |
| Within two weeks of purchasing the 2000 ford focus the air bag sensor broke, the brakes began to squeal and less than a month later the ignition locked. the car cannot be started or moved due to the locked ignition. nothing was done about the brakes. the airbag light was replaced at a cost to me of $280.27. the ignition has not been repaired or addressed by the dealer. *nm | |||
| 10/22/2004 | 83000 | 1 | |
| While applying the brakes pedal went to the floor. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the master cylinder needed to be replaced.*ak | |||
| 04/06/2003 | 1 | ||
| The rear brake cylinder was corroded. *jb | |||
| 09/01/2000 | 30 | 06/01/2000 | |
| Since the purchase of my ford focus 2000, it has been subjected to recalls for wheel bearings, paneling, and the master cylinder. additionally, the trunk latch had to be replaced and the computer reprogrammed. since late sept. 2000, the engine dies at approx. 45/mph when i press the clutch to downshift from 5th gear, slowing from a higher speed. on aug. 21, 2001, i took the the car to maroone ford in margate, florida because it had stall (died) twice in one day. the mechanic said there was nothing wrong with the car and said that i didn't know how to drive it properly. i contacted ford motor dispute settlement board and they came out and drove with me. the car did not stall at that time, and he advised me that i didn't know how to drive the car! i believe i have been lied to by ford and by their representative, maroone ford, margate. i have copies of letters that i sent to maroone ford, and to the board of directors at maroone ford as well as a copy of the initial dispute settlement board application. i have complained over and over again that i fear for my safety, and that i want ford to either fix my vehicle or give me a safe car. i was a full-time nursing student at florida atlantic university in boca raton, florida when this started, i am now a registered nurse still driving an unsafe vehicle. i would appreciate your help.*ak | |||
| 05/30/2001 | 50 | 09/01/2000 | |
| Ford has replaced master cylinder twice and all rotors and pads. still no brakes when first used after setting. *ak | |||
| 05/15/2000 | 2 | 01/01/2000 | |
| Master cylinder is bleeding. manufacturer notified and informed dealer that they are aware of the problem from other vehicles. parts delayed because they were being adjusted by ford. vehicle repaired. *ak *ml | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | |||
| Consumer stated vehicle has been service five times in the past two years for poor brake ware under ten thousand miles dealer replace brakes problem returns. please provide further information. ts | |||
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE LIGHT | |||
| 10/25/2000 | 275 | 100 | 10/01/2000 |
| Dt: the consumer stated there were multiple problems with the vehicle. the brakes make noises and pulsated when the pedal was depressed. the vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. the dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. there was a vibration in the front end when braking. the lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. the tail light covers retained moisture and condensation built up. the dealer replaced the tail light covers and fuses that were blown due to the moisture. lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. the back hinge and pillar were replaced. *jb | |||