Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | ||||||||||||||||
| 00V218000 | FORD MOTOR COMPANY | from 07/19/1999 to 07/31/2000 | V (Vehicle) | 276500 | 11/30/2000 | OVSC | FORD MOTOR COMPANY | 08/11/2000 | 08/11/2000 | 571 | 201 | |||||
| Defect Summary | Vehicle description: passenger vehicles. certain vehicles fail to comply with requirements of fmvss no. 201, occupant protection in interior impact. the resultant hic(d) value at one target location ap1, located on the trim panel at the juncture of the a-pillar and roof side rail, may be greater than design intent. | |||||||||||||||
| Consequence Summary | In the event of a crash, an occupant contacting that location may not be provided the interior impact protection intended. | |||||||||||||||
| Corrective Summary | Dealers will remove the left and right side b-pillar and a-pillar trim panels, revise the headliner edge near the tops of the a-pillars to accept the new a-pillar trim panels with their energy absorbing tubes, and install the new a-pillar and the old b-pillar trim panels. | |||||||||||||||
| Notes | Owner notification will be phased.the first mailing will be for the 3-door sedan vehicles and began on november 30, 2000.the second phase is for 4-door sedan and wagon vehicles and will begin on december 29, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact ford at 1-800-392-3673. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 13457 | 11/01/1999 | 614625 | Some vehicles may exhibit a noise condition described as flutter, tapping, lapping or ticking coming from the outboard edges of the instrument panel, inner dash panel, insulator front wheeliner or exterior front suspension noise. *t | 11/28/2000 | |
| 14040 | 04/01/2000 | 613726 | Some vehicles may exhibit door appliques that are loose or do not fit flush with the door. *tt | 08/07/2000 | |
| 7105 | 09/01/1999 | 6090454 | Information regarding the 2000 focus edsr request. *mjs | 03/20/2000 | |
| STRUCTURE - BODY | |||||
| 16888 | 06/01/2003 | 10002604 | Squeak and rattle condition from the instrument panel. *tt | 09/08/2003 | |
| 15125 | 08/01/2001 | 624636 | Information regarding body side molding replacement. *slc | 11/08/2001 | |
| 8284 | 04/01/2000 | 613632 | Concerns with water entering the front right passenger floor pan throught he air handling case. **mr | 07/26/2000 | |
| 13953 | 03/01/2000 | 612938 | Some vehicles may exhibit water entering the front right passenger floor pan through the air handling case. *tt | 06/14/2000 | |
| 8284 | 03/01/2000 | 612722 | Concerns with water entering the front right passenger floor pan through the air handling case. *tt | 06/12/2000 | |
| 7433 | 11/01/1999 | 610820 | Some vehicles built before 10/28/99 may exhibit a noise condition described as flutter, tapping, flapping or ticking coming from the outboard edges of i/p, inner dash panel, insulator front wheeliner or exterior front suspension noise. | 05/15/2000 | |
| STRUCTURE - BODY - DOOR | |||||
| 15728 | 03/01/2002 | 636373 | Exhibiting inoperative power door locks due to fuse 63 failure. *tt | 11/07/2002 | |
| 15527 | 01/01/2002 | 630057 | Information regarding diagnostic trouble code b1300, power door lock circuit failure.*yd | 04/12/2002 | |
| 15184 | 08/01/2001 | 624988 | Some vehicles may exhibit inoperative power door locks due to fuse 63 failure. *et | 11/16/2001 | |
| 14122 | 01/01/2000 | 620375 | Some vehicles may exhibit door locks that cycle erratically when activated. *tt | 08/07/2001 | |
| 14799 | 04/01/2001 | 619305 | Some 2000 - 2001 vehicles may exhibit an intermittent self-activation of the power door locks. *tt | 05/23/2001 | |
| 14616 | 01/01/2001 | 618134 | Some vehicles built before 8/31/2000 may exhibit a squeak noise from the door check strap area while opening / closing. *tt | 04/04/2001 | |
| 14629 | 01/01/2001 | 617910 | Subject regarding autolock enable/disable procedure. *jb | 04/02/2001 | |
| 14188 | 06/01/2000 | 613888 | Exhibiting door locks that cycle erratically when activated. *tt | 09/20/2000 | |
| 14075 | 04/01/2000 | 613712 | Erratic door locks or door locks that lock themselves. **mr | 07/27/2000 | |
| 8483 | 04/01/2000 | 613647 | Information regarding door applique loose. **mr | 07/26/2000 | |
| 8563 | 04/01/2000 | 613679 | Some vehicles may exhibit erratic door locks or door locks that lock themselves. **mr | 07/26/2000 | |
| 13572 | 11/01/1999 | 610939 | Information on inoperative exterior door handles. *tt | 05/18/2000 | |
| STRUCTURE - BODY - HOOD | |||||
| 17059 | 08/01/2003 | 10003168 | Hood release cable breaking/binding in cold weather. *tt | 10/09/2003 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 16436 | 11/01/2002 | 10008358 | High decklid closing effort. *mj | 07/28/2004 | |
| 16089 | 08/01/2002 | 636104 | Some wagons may exhibit the liftgate not staying in the fully upright position in cold climates. *tt | 11/05/2002 | |
| 13516 | 11/01/1999 | 614640 | Some vehicles may exhibit a deck lid that is difficult to close. *tt | 11/29/2000 | |
| 13491 | 11/01/1999 | 610904 | Concerns with vehicles exhibiting a trunk lide that is difficult to close. *tt | 05/18/2000 | |
| 7540 | 11/01/1999 | 610866 | Concerns woth vehicles exhibiting a deck lid that is difficult to close. *tt | 05/16/2000 | |
| 7478 | 11/01/1999 | 610843 | Some vehicles may exhibit a trunk lid that is difficult to close. *tt | 05/15/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/29/2009 | 139000 | 1 | |
| Tl*the contact owns a 2000 ford focus. while driving 65 mph, the contact crashed into a guardrail with the front driver's side of the vehicle. he sustained injuries to the left side of his head due to the grab handle. a police report was filed and the vehicle was repaired. the contact feels that the grab rail in the vehicle is unsafe because it protrudes from the head liner in a folded position. the contact is in the process of notifying the manufacturer. the failure mileage was 139,000 and current mileage was 140,000. updated 06/29/09 *bf updated 07/02/09.*jb | |||
| 05/09/2006 | 107140 | 1 | 09/06/2003 |
| 2000 ford focus se. motor mounts stripped out causing engine to drop and fall forward tearing out the tripod joint and sawing through the coolant lines. if this had happened on the highway it would have resulted in a crash. *jb | |||
| 12/11/2005 | 66000 | 20 | 01/10/2003 |
| Brakes will not work when car first driven in morning. have to stand on the brakes to avoid hitting someone. ford will not fix this. this car is extremely dangerous along with the water leak, bad ignition key tumbler and poor gas mileage. it has been rotten from the get go. needs to be recalled! *nm | |||
| 09/16/2005 | 62000 | 1 | 03/10/2003 |
| Water leaking on to the floorboard of the passenger side of the car. repair person said it might be the heater core but there is no leaking of anti-freeze. *nm | |||
| 09/15/2003 | 0 | ||
| Let's see, where shall i begin. within month or two of purchase of 2000 focus sedan it was back in the shop for the front a panel trim. it took 3 times to finally get that right. also less than 5 months after purchase, windshield had to be replaced due to a stress fracture (was a 1-1.5 hairline crack which appeared in windshield). the windshield has since been replaced again. while adjusting the rear-view mirror the windshield cracked around the base, apparently from slight pressure of mirror. and just recently, august 2003, i've noticed water drops flying up from above the dashboard. not sure if windshield is leaking around the bottom base or maybe a.c. haven't had it checked yet, but it will be in the shop this week for other problems i haven't mentioned yet. it was in shop in late 2001 or early 2002 for throttle problems. while the car was sitting still the engine would race between 2.5 and 3000 rpms. fortunately i never used the cruise control during that time. late 2002 the trunk lock mechanism apparently broke preventing the trunk from shutting properly. it wouldn't latch at all. i have yet to have the wiper motor cover recall fixed. and on different occasions the fuel gauge has read empty, no matter how much fuel you have in the tank. and just when you think nothing else can go wrong, it happens. me and my wife were shopping this morning on labor day saturday. we got in the car and i went to start it. my key somehow would not go into the ignition completely, no matter how hard i tried. we eventually call our triple aaa insurance and arrange for a locksmith to come and take a look. he looks at it a second and declares what we fear the worst. our focus is the 7th focus this month he has seen with the same problem. he said that the ignition would have to be replaced by ford. i believe that this should be a recall. i will never buy another ford. | |||
| 01/15/2003 | 0 | ||
| My focus (manufactured october 1999) has had several problems with rusting paint. the first, reported in july was covered under the 36k bumper-2-bumper warranty. the latest (reported january '03), will not be. my zts sedan is rusting on the rear two doors on the inside about 1 1/2 inches up from the bottom of the door (where the metal is crimped). with less than 3-4lbs of force, i can take off portions of metal. this is not good business or engineering! in two years, i will have a hole in my door and i will be sending ford the repair bill and it will be paid for by ford. | |||
| 12/15/2002 | 0 | ||
| My 2000 ford focus has had problems starting 2 months after i purchased it. it's been in 6 times for excessive brake noise and or squealing. the door hinges were squeeking and had to be replaced due to misalignment..it took 5 times to determine this. weather strip molding has been replaced due to falling apart around the headlights. the cd player/stereo was replaced with a new factory model when cd player would not work properly. the "new" model was replaced yet again due to coding seen and no numbers in the window digital area. the fuel pump was replaced after stalling more than 50 miles from home...still does not run up to performance. fuel area reworked again. would not start due to battery cable. ford needs to discontinue this model until they can fix the problems it has with it. they also need to get all focus models off the road, they are safety hazzards. | |||
| 03/15/2000 | 0 | ||
| I bought the car in june of 2000 since this time the car has had a number of recalls on the car. i feel that the people that bought the 2000 model of this car should not be liable to pay the amount the contact was signed. due to the fact that at the time the car was bought, the people that bought the car didn't know that most of the car's life would be in the shop being fixed. also ford knew that the focus was prone to this happening. | |||
| 03/15/2003 | 38000 | ||
| These items have not been repaired. (body) the metal dressing at the base of the window on the driver side is warped. (paint) the roof has several 2 - 3 inch cracks and the hood has approx. 100 1/2 cracks all in various places. | |||
| 9 | |||
| The consumer experienced two defects with her vehicle. *ph the back passenger seat belt was placed in backwards per manufacturer, the volume on the radio increased and decreased without control, the gear stick slid off the post, the vehicle stalled when going to a complete stop, the power knob to the radio would become sticky whenever the sun was present, the trunk would not open, the ignition switch jammed twice, the rear view mirror was stuck in the open position, and the steering wheel adjuster did not exist. the consumer requested compensation. *sc *jb | |||
| 07/07/2003 | 75200 | 5 | 07/29/2000 |
| 2000 ford focus lx 4-door sedan - numerous complaints: 1) currently have 75,200 miles on car and have gone through 5 (yes five!) complete sets of tires.2) engine stalls at any speed with no warning lights or indications, car bucks and gas pedal can be depressed to floorboard and car will not move - barely avoided three accidents (two of which would have involved my two small children) 3) all four doors will stick - really need to pull to open - and once open, they will not close again (you need to try to close the doors repeatedly before they finally latch). they also popped opened while driving. afraid one day one of my children or a passenger or myself may be injured. they are manual door locks and latches. 4) same with trunk - often needs repeated tries to close and latch 5) leak in front passenger footwell - when it rains, or when going through carwash 6) front brakes have been replaced twice at my cost - horrendous, irritating, embarassing squealing is incessant - brake dust accumulates every day! in some instances, brakes need to be applied very firmly to stop vehicle (again, i do not feel safe with my children in car). 7) extremely foul smell when air conditioning use is attempted. 8) stereo was replaced - original factory installed would not work after 2 months of ownership. 9) paint is flaking off of skirts - i was informed by ford that this is sandblasting and that i must drive on dirt roads all of the time - i live on an asphalt street, drive on asphalt roads and asphalt highways - not dirt! 10) fuel pump was replaced once already - was told i must be buying dirty gas - if it is dirty gas, is that my fault? i don't exactly run the gas stations, and i don't buy fro one specific station - i fuel up when i'm low, wherever it is convenient. 11) i have had three alignments to try to stop the horrible shaking of the car - the steering wheel vibrates so badly that my arms are sore by the time i get to my destination. *ak | |||
| 1 | |||
| Water leaked in the vehicle through the passenger window. *jb | |||
| 03/19/2003 | 5 | ||
| The vehicle stalled intermittently, the dealer diagnosed the problem as a defective module, which caused electrical problems. *jb the odometer/speedometer had shutdown, the trunk opened, the keyless entry is inoperative and sometime the passenger(s) get stuck in the vehicle due to the faulty locks. scc | |||
| 01/15/2003 | 1 | ||
| The front and back floors were flooded, the dealership was unable to locate the source of the problem. *jb | |||
| 01/01/2000 | |||
| The key would not turn once in the ignition and was difficult to remove, the dealer replaced the ignition tumbler. the consumer has also replaced the brakes, tires and radiator deflector. *nlm | |||
| 09/09/2000 | 8 | ||
| There was noise in the front and cargo area of the vehicle, the trunk did not close easily, the doors and the brakes squeaked. scc | |||
| 06/12/2002 | 7 | 10/16/2001 | |
| At 35mph, vehicle shuts off. could have caused an accident. cause unknown. dealer notified.*ak. consumer states the vehicle has been in the shop 7 times for the same problem, consumer complained of wind noise inside the vehicle, the seat belts were inoperable.*jb | |||
| 01/07/2002 | 6 | 03/06/2001 | |
| Consumer states that there is water leaking from under the dashboard that will flow into the vehicle and get the interior wet and produces mildew. this is the second. dealer unable to fix problem. nlm *tt | |||
| 07/01/2001 | 1 | 01/27/2001 | |
| After 6 months of purchase, the brake system specifically rotors failed. while applying brakes there was a constant grinding noise, resulting in extended stopping distance before vehicle came to a complete stop. mechanic stated ford focus had these common problems, also experiencing other problems such as erratic speedometer failure, an the interior light fell out from roof of vehicle, and 2 inches of water entering from side of door. *ak *tt | |||
| 12/20/2000 | 7 | 08/01/2002 | |
| When applying brake pedal it would go to the floor, also brakes will grind. rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. no problem found. consumer hears loose gravel sound from right front wheel area. dealer found wheel well loose. dealer found serpentine belt failed causing whistle squeal under hood. gas light on with full tank and door ajar light is on. dealer replaced battery. evaporative hose loose. dealer removed and installed fuel tank. cigarette lighter not working. r-cup hold bubbling. driver side mirror knob falls off. rear child seat latch cover in broke. front driver seat metal fell out. both headlamps moulding fall out. sunvisor mirror/bracket moulding on passenger side between door / dash loose. broken. right outer ac vent broken. loose carpet on right front floor. pillar trim coming off. deck lid wire harness had tp be replaced. clicking noise from l/h front of vehicle. egr valve replaced. left rear tail lamp is out. engine light is on. problems with rewind button for am/fm cassette. *tt | |||
| 5 | |||
| This vehicle has had several recalls (5) since the date of purchase, the consumer believes this is a poorly produced vehicle. nlm | |||
| 1 | 01/01/2000 | ||
| Side molding loose. *cj | |||
| STRUCTURE - BODY | |||
| 08/01/2012 | 176300 | 1 | |
| Got my daughter her first used car from a dealer, which i should had gone with her to check it out first since an 18 year old would most likely not know anything much of a car besides driving it. you would think buying from a used dealer is safer than buying out in the street. so when we took it out of the lot noticed engine tremble and suspension noise, (too bad no lemon law on used dealer selling this type of cars). after diagnose the engine produced a catalytic convert malfunction code. also after inspection the focus needs all four suspension struts. a month later that other suspension noise resulting almost in a accident from a back wheel shaking which came from a back wheel bearing which hub nut was just about off, which would had caused the wheel to come off. i did a search and this are all common problems with the focus and i believe there was a recall for a back wheel issue. the bad news is that after a while of the recall being issued it is voided or only specific vin numbers are considered effected ????. the latest encounter is the steering column locking and the key not being able to unlock it. the worst part is that the ignition cylinder would have to be drilled out to be replaced (very interesting since is the first time i seen that). i'm noticing from my experience with ford vehicles that although in my opinion there engine and transmission are a bit better than most vehicle, is the little parts that one have issues with that ends up costing the most, just saying. so why is it that with many complaints and known issues from previews model years ford has not attempt to resolve the issues. i bet there would be many other people out there complaining if only they new they can complaint, the question is, is anyone going to do something about it!!! *tr | |||
| 12/01/2011 | 128600 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that the rear windows could not be closed. the vehicle was taken to a local mechanic and the failure was located at the window actuator. the manufacturer was made aware of the failure and denied assistance with the repair. the vehicle was not repaired. the approximate failure mileage was 128,600 and the current mileage was 128,900. kmj | |||
| 01/12/2011 | 131000 | ||
| The accident occurred on a hill at 10:30 p.m. i suddenly lost all power and control of the car near the crest of this hill. the car drifted back almost in a straight line. the brakes and engine weren't working as the car picked up speed in reverse under its own power i.e., from the slope of the hill. it continued backward until coming to a sudden stop with severe impact. the car was stopped by a storm sewer culvert (ditch) to the side of the road. the left rear of the car and undercarriage were severely damaged i.e., catalytic converter, muffler, rear axle, etc. the car was in excellent condition, was well maintained and had recently been inspected. the car was deemed a complete loss by the insurance company. i can provide more detailed information including a police report if requested. | |||
| 08/01/2011 | 103000 | ||
| Tl - the contact owns a 2000 ford focus. the contact stated that the automatic locks were defective and the rear driver side door could not be opened. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and the current mileage was 103,000. kmj | |||
| 08/01/2011 | 103000 | ||
| Tl - the contact owns a 2000 ford focus. the contact stated that the vehicle automatic lock were defective and she was unable to open the rear driver side door. the vehicle was not taken to the dealer. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 103,000. pm | |||
| 08/09/2007 | 4 | ||
| After rain, water puddled on passenger side floor. contacted ford dealer who said they are unaware of any such problem. however, they referred us to a repair man who said he fixed several hundred cars with this same problem. there was 4 inches of water in car and there is a foul moldy smell in car. apparently this has been an ongoing problem as i have noticed the smell in car prior to this incident. *tr | |||
| 12/01/2006 | 64000 | 1 | 02/24/2005 |
| Following a minor accident, no damage, the airbag deployed broke the windshield and dashboard. for 12 months afterward the passenger floor would fill with water during rain showers. i took it to be repaired 4 times with no success finally on the 5th trip the body shop figured out that the glue or filler that was placed between the welded structural components during assembly at the factory had cracked leaving a tiny hole that was siphoning water into the passenger compartment. they applied sealant to the seam between the passenger door panel and roof and so far no more leaks. *jb | |||
| 02/06/2005 | 4500 | 3 | 08/08/2000 |
| Water entering passenger floor. carpet pad soaked mold smell in car.had it in dealer shop at 4500 miles 16000 miles they replaced carpet and obviously temporarily fixed the leak. now the warranty is up and the dealer wants me to pay to have the leak fixed. i attempted to repair it myself but cant stop the leak. ford has service bulletins about this water leak but apparently they don't know how to fix the leak either.now i am stuck with a molded smelling car and a wet carpet. *jb | |||
| 08/01/2000 | 30 | ||
| Have had very discerning trouble with 2000 ford focus. things previously fixed are still not working properly. i have had the car since late 2000, and it has been in the service dept. more than i have been able to enjoy it. | |||
| 03/01/2001 | 25000 | 10/20/2000 | |
| Ignition failed, had to be replaced, tires wear incredibly fast (4 sets of tires at 45000 miles), radio cut out, had to be replaced twice, brakes failed at least three times causing two accidents, dealership said they replaced them, but lied and never did, was forced to spend $500 having them replaced, trunk doesn't close, bad suspension, spun out on an exit ramp | |||
| 02/18/2002 | 1 | 10/02/2000 | |
| The glove box clip broke. nlm | |||
| 4 | 01/01/2000 | ||
| Car stalled. towed to dealership (apple ford), replaced fuse. stalled again. this time entire fuel system replaced. gas guage read inacurate. another new fuel system. still read inacurrate. a new console. still reads inaccurate to this day. just gave up trying to get it fixed. *ak | |||
| 08/01/2000 | |||
| Molding on right rear passenger door coming off; do not feel safe in vehicle b/c of all the recalls and can't take off work for all of these recalls; thumping coming from under steering column, told that it is a characteristic of the car, but sounds like same problem that was recalled in rear wheel bearings; overdrive off button doesn't work; brakes squeak and wear down too easily and i had to pay to get them replaced;this car is a piece of junk. i bought a new car b/c i did not have time to get my old car fixed all of the time. i thought buying a new car would eliminate this, but i take this to the shop all the time for recalls and problems. this is insane! something has to be done! | |||
| 03/22/2002 | 1 | 07/30/2001 | |
| Vehicle has been given consumer trouble since purchasing it. 2nd day after purchase vehicle was in dealer's shop for 2 weeks. when putting on brakes vehicle shakes. also, driver cannot see to make turns because truck is very high.*ak while driving, the consumer and his daughter were hurt due to brakes and wipers failed in the rain. the rear window is very high and the driver was unable to see vehicles from behind. brakes failed more than three times, however the dealer refused to fix it after the first repair there were 2 injuries, consumer also states the airbags failed. *yh | |||
| 08/25/2001 | 7 | 08/01/2002 | |
| There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. driver states more than twice brake pedal was applied, and pedal went to the floor. ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, rpm runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.*jb | |||
| 12/20/2000 | 7 | 08/01/2002 | |
| When applying brake pedal it would go to the floor, also brakes will grind. rotors had to be turned, and brakes were replaced 7 times, but the problem reoccurred. *ak transmission slips and jerks and rpms jump. no problem found. consumer hears loose gravel sound from right front wheel area. dealer found wheel well loose. dealer found serpentine belt failed causing whistle squeal under hood. gas light on with full tank and door ajar light is on. dealer replaced battery. evaporative hose loose. dealer removed and installed fuel tank. cigarette lighter not working. r-cup hold bubbling. driver side mirror knob falls off. rear child seat latch cover in broke. front driver seat metal fell out. both headlamps moulding fall out. sunvisor mirror/bracket moulding on passenger side between door / dash loose. broken. right outer ac vent broken. loose carpet on right front floor. pillar trim coming off. deck lid wire harness had tp be replaced. clicking noise from l/h front of vehicle. egr valve replaced. left rear tail lamp is out. engine light is on. problems with rewind button for am/fm cassette. *tt | |||
| 02/25/2002 | 0 | ||
| Consumer found the vehicle flooded, rain water got through a crack inside of vehicle. this was not noticed by consumer, and dealer was contacted. please provide more information.*ak | |||
| 01/07/2002 | |||
| Water leaks into passenger compartment from underneath windshield and will run behind dashboard before forming a puddle of water on floorboard. dealership has examined vehicle four times and cannot effectively remedy the problem. please provide any additional information / documentation.*ak | |||
| 07/01/2000 | 1 | 05/01/2000 | |
| Nothing but problems with the car. first noticed leak in the floorboard on the front passenger side as the dealer detailed car. interior dome light fell off soon after, followed by the fuel gate door and the left drivers side mirror. now my transmission has blown up, all while going 25 mph or under, and all under 21,000 miles! we've had a major recall on average every other month too. what a lemmon! *ak (tiresize: p195/60r15) | |||
| 07/01/2000 | 1 | 05/01/2000 | |
| Nothing but problems with the car. first noticed leak in the floorboard on the front passenger side as the dealer detailed car. interior dome light fell off soon after, followed by the fuel gate door and the left drivers side mirror. now my transmission has blown up, all while going 25 mph or under, and all under 21,000 miles! we've had a major recall on average every other month too. what a lemmon! *ak | |||
| 08/10/2000 | 3 | 12/01/1999 | |
| Vehicle is in the shop as of 21 aug 01 for water leak under dashboard? trunk will not lock, automatic transmission difficult to get out of park worst car i have ever owned. ford motor company not helping at all. my warranty will be up in a few, that means all defects will come out of pocket for repair. | |||
| Passenger's side floor keeps filling up with water when it rains or snows. 2. brakes are making a loud squeaky noise, and causing a longer stopping distance. | |||
| 2 | 11/30/1999 | ||
| Consumer has experienced numerous problems with the interior molding and the window moldings. *mjs | |||
| 12/26/2000 | |||
| Received recall notice #00v218000 concerning body roof. contacted dealership & inquird if parts were available for repairs. received an affirmative answer. took vehicle on date given & left it all day. returned later & was informed by bill nyberg-asst service manager that no parts were available. would need to wait for a post card from manufacturer regarding parts to repair a-pillar. *ak | |||
| 12/18/2000 | 1 | ||
| Received notice #00v218000 & contacted dealer. set an appointment. took vehicle on date given. after arriving was informed that no parts were available to repair the a-piller for roof. *ak | |||
| 08/01/2000 | 5 | ||
| After driving for 20 miles or more vehicle experienced a problem with brake squealing and vibration when brakes were applied due to brake pads and shoes failure. vehicle been in dealer shop on five occasions, and problem canont be corrected. please feel free to provide any further details on this matter.*ak console assembly failed. brake rotors failed. *yh | |||
| STRUCTURE - BODY - BUMPERS | |||
| 01/01/2002 | |||
| Front end was falling off. contacted dealer, and dealer did not think that there was anything wrong with vehicle. but, when shaking the bumper screws come loose.*ak | |||
| STRUCTURE - BODY - DOOR | |||
| 01/01/2009 | 125000 | ||
| Tl*the contact owns a 2000 ford focus. the contact stated that the front and rear driver's side doors would not close and the locks failed. the failure has been occurring since january of 2009. in may of 2009, the doors opened while driving approximately 5 mph. the manufacturer and dealer stated that the vin was not included in nhtsa campaign id number 05v030000 (latches/locks/linkages: doors:latch) and it would cost $100 to diagnose the vehicle. the manufacturer would not assist. the failure mileage was 125,000 and current mileage was 130,000. | |||
| 01/01/2008 | 1 | ||
| The driver side door no longer closes unless it is locked. it cannot be unlocked with a key. *tr | |||
| 01/01/2001 | 100 | ||
| Trunk latch fails to catch 95% of the time. trunk key fails to turn lock most of the time. this problem has existed since the car was purchased in 2000. there was no event leading to this failure. i believe the trunk lock materials are corroding just like the rear passenger doors which were recalled. the trunk lock should be recalled. this problem is clearly the result of faulty manufacturing materials. i requested dealerships perform repairs and they told me that ford headquarters has failed to issue a recall . why? nhtsa should make this happen. the consequence of a failed trunk lock/latch is that the trunk door will pop open -- allowing things to fly out of the trunk and fly into on coming traffic endangering others as well as block rear window vision. this could cause fatalities to both the vehicle driver and near by vehicles. . the hubcaps have cracked and broken off in pieces during cold weather while parked (ie., the hubcaps were not struck by exogenous rocks or anything else). this is clearly the fault of substandard manufacturing materials. ford motor company employees at headquarters have stated this to me. ford motor company should replace the hubcaps at no charge to the customer. exogenous materials can hit the unprotected tires, cause a blow out. it is not right to make the customer pay for substandard materials. i could take a wild guess that the wheel wells -- on my car -- replaced directly by the vice president of engineering from the warren plant -- did not look at the stress and hair line cracks he faulty wheel wells placed on the original hub cabs. it's time to finish the job! ford motor company's employees have stated to me that the 2000 year model (the first year this vehicle was transitioned from european manufacturers) manufactured in the warren plant did not perform the necessary quality control to ensure that these materials functioned in cold weather climates. *tr | |||
| 09/29/2005 | 39000 | 2 | 04/15/2003 |
| Dt: contact stated the passenger's side door will not unlock .also, the back passenger's door will not unlock. vehicle was taken to the dealership to be checked. she was told that the vehicle will need to be taken to a body shop to fix the doors.*ak | |||
| 04/10/2000 | 150 | 7 | 03/13/1999 |
| Dt: transmission would not kick into gear. the key ignition is always getting stuck. consumer took vehicle to the dealer numerous times and was told it was only her imagination. finally, the transmission died and the warranty had ran out. the doors both front and back come open while driving. there is a recall on the rear doors but is also having problem with the front doors as well. vehicle was taken to dealer 3 times for the ignition key alone. car is currently in shop. *tt | |||
| 02/01/2005 | 1 | 07/01/2001 | |
| While driving the door ajar light illuminated then suddenly the rear passenger's side door opened on the consumer 2000 ford focus. *nm the door would not catch without having to lock and slam the door several times. *sc *jb | |||
| 07/01/2001 | 2 | 10/01/2000 | |
| Both rear driver side and passenger side doors are rusted. my warranty states corrosion coverage up to 5 years, regardless of miles driven. the dealership and ford customer service have failed to correct this problem free of charge. *nm | |||
| 06/01/2003 | 30000 | 4 | 04/07/2000 |
| Other than the recalls and the brakes squeaking constantly, everything was fine with my 2000 focus up until 1 month after the warranty expired. almost one month to the day, the instrument cluster stopped working. ford would replace it at a cost of at least $500, so i replaced it myself by ordering a part on line for a total of $45. a couple of months later, the ignition cylinder would not allow the key to fit all the way in and as a result the car was not able to start, resulting in a cost of around $300 to replace. i am beginning to see the stalling problem from the faulty fuel pump. now my automatic door locks and trunk release just stopped working and the car is making a very odd grinding noise when you turn. it would be one thing if i was the only one with these problems, but the facts are out there and many, many, many people are all having the exact same problems! i have written to ford main offices and my local ford dealership serveral times on these matters and i have never heard anything back. i honestly am never buying a ford vehicle again.*ak | |||
| 10/01/2002 | 60000 | 3 | |
| Upon getting out of the vehicle the bottom of the door was so sharp that it cut the consumer's leg. *ak | |||
| 11/17/2003 | 0 | 04/17/2001 | |
| Water leak in my 2000 ford focus. upon reading this website i realize the other problems i've had are similar to this car. car stalling, fuel gauge sticking, radio going out, carpet being replaced,wiper problems etc. when it rains the water can fill the passenger floorboard 2-3 inches. i've had the leak checked at several different places and so far no one can find the leak. according to this website the dealer can't find the problem either. my car is not under warranty any more, and i was informed if the leaking continues it will damage the brain computer or electrical system. if that happens and i have to spend a couple thousand to fix, but if the leaking is not found it will just happen again. i feel this car is unsafe and should have a recall. also, i have not received notice of all the recalls that pertains to this car. i have received only one pertaining to the back real wheel bearing, which was replaced at dealer. but i see that there have been others. why was i not notified? *la | |||
| 06/30/2002 | 2 | 05/01/2002 | |
| The key lock cylinder was repaired and it failed again.*ak *jb *ts | |||
| 2 | 11/01/2002 | ||
| The door did not open/close in cold weather. *jb | |||
| 02/01/2003 | 39000 | 1 | |
| The driver's door did not open from the inside or the outside.*jb *ts | |||
| Consumer noticed vehicle rear doors have been rusting from the inside of vehicle. dealer has been contacted. please provide further information. ts | |||
| 12 | |||
| The consumer has experienced the following: the replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36k miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. scc | |||
| 01/01/2002 | 100 | 03/01/2000 | |
| Power locks lock when you press the up window keys and sometimes just on thier own when the car is in idle. this is not counting the automatic locking when you put it in gear to drive after start up. dt | |||
| 1 | |||
| Consumer states when the vehicle is washed during the winter, the doors will not close completely. *jg *ts | |||
| 08/25/2002 | 5 | 03/01/2000 | |
| All four doors lock automaticly after getting into vehicle. when trying to get out of vehicle the door becomes stuck, unable to open with key on the outside of door. pulled windows, still could not open doors.*ak *jb | |||
| 07/22/2002 | 1 | ||
| Passenger side door will not open or unlock manually or remote. dealer and manufacturer have not been notified at this time. *ak campbell ford stated that was one of the characters of the lock and refused to fix under warranty. consumer took to other dealer and found it was covered under warranty. *yh | |||
| 06/02/2002 | 2 | 10/01/2099 | |
| Truck lid will not stay closed. after dealer repair, would not open. electrical system failed. auto door locks do not lock. currently electrical locks will not work. pat milliken ford states rear passenger door is shorting system out. | |||
| 07/16/2002 | |||
| Electric system wiring causing lights/ windows, and door locks to go out. dealer notified.*ak | |||
| 10/02/2000 | 2 | 06/07/2000 | |
| Door lock actuator had to be replaced due to short and the front door inside handle had to be replaced, the doors strikers, hinges and latches were adjusted and lubed because they were squeaking while opening and closing the door. nlm | |||
| 1 | 02/01/2000 | ||
| I complained about the brakes at 3000 miles - told no problems the brakes just do that - at 11993 miles brakes inspected 50 - 60 % left - at 15561 brakes inspected 65 - 75 % left - now some how only 4000 miles later only 10% of brakes left and need to be replaced with a total of 19,992 miles - also took car in several times for dying while driving and told no problem - then there was a recall on the clutch cylinder and they said that was probably the problem so they replaced that - still had the problem - they hinted that it was me because they were unable to duplicate the problem - then finally when my radio would go on and off in their presnce they inspected further and discovered my entire dashboard wireing was melted and it is a wonder my car didn't catch on fire. they re-wired the entire car and replaced my radio and had my car for over a week - within a month the radio wasn't working again and they replaced it for the second time - then 3 months later my electric door locks stopped working and needed to be replaced - and by the way my radio has gone out 2 times since the last replacement and they said it was probably just loose or something and not too concerned and now the brakes all this at 19,000 miles.*ak | |||
| 01/02/2001 | 4 | 09/01/2000 | |
| Brakes replaced at 20000 miles, trunk release and pwr doorlocks stopped working, headlights developed moisture, trunk wont shut w/out slamming, numerous other problems | |||
| 08/15/2001 | 3 | 08/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 1 | 11/01/1999 | ||
| Ignition cylinder failed and had to be replaced, the dealership had 4 other focus' with the same problem, my normal mechanic had also seen 4 other focus' with this problem, i reported it to ford company's customer service center but they just said they'd look into it. also, my cruise control does not work, nor do the electrical locks. i don't know if the ignition cylinder could have went out during operation, luckily it didn't for me. my cruise control stopped working after i received a recall notice on the cruise control and took it in for the necessary repairs. | |||
| 03/27/2002 | 2 | 07/01/2001 | |
| On 3-22-02 at night, parked, i tried to unlock the right rear door at the same time that the passenger attempted to open the door. the plastic door handle made a cracking noise and the door handle apeared to be looser than before without the tight return to original position. the door opened and closed properly. i did not think this was a priority repair so waited until my spring break the next week. on 3-27-02 i had the rear right door opened, i closed it and drove off. within half a block the door swung opened at a stop light and a passing motorist told me about it before i drove off. i closed the door and proceeded down the hill, within 3 blocks the door swung opened again. i checked the handle and found it popped out into an open position. i forced it back into place, there was a similar cracking noise to that made when the original damage was caused. i drove immediately to the nearest ford dealership where an appointment was made for 3-29-02. i did not carry anyone in the back seat until the repair was completed. the service order described the repair as, removed right rear door panel-replaced inner handle-broken & out of position in ratchet assembly-retest-ok. the dealership treated this as a warranty repair. i am concerned that this is not a fluke accident, as the locks automatically engage when the car is put into gear, and unlocking the rear door at night would be a common occurrence. passangers could be at risk, especially small children. *ak | |||
| 07/01/2001 | 1 | 01/27/2001 | |
| After 6 months of purchase, the brake system specifically rotors failed. while applying brakes there was a constant grinding noise, resulting in extended stopping distance before vehicle came to a complete stop. mechanic stated ford focus had these common problems, also experiencing other problems such as erratic speedometer failure, an the interior light fell out from roof of vehicle, and 2 inches of water entering from side of door. *ak *tt | |||
| 08/25/2001 | 7 | 08/01/2002 | |
| There is a very bad squeaking noise when braking, and when consumer lets off the brake there is a grinding noise. driver states more than twice brake pedal was applied, and pedal went to the floor. ford has been contacted.*ak.also consumer was complaining of the transmission slipping, the cigarette lighter was not working, cup holder bubbling, serpentine belt was replaced due to a squeal coming from under the hood, gas light was coming on when the tank was full of gas, door ajar light was coming on, starter and battery were replaced, driver sider mirror knob fell off, rpm runs high, headlamp molding was replaced, sunvisor was broke, rear child seat latch cover was broke, air conditioner and heater were replaced, passenger door trim, driver seat metal bar, rewind button for am/fm cassette was inoperative, carpet loose, pillar trim was coming off, ticking noise was coming from the front of vehicle, the egr valve ws replaced, rear tail light was out, the bulb was replaced, deck lid wire harness, a new fuel tank was installed due to the engine light illuminating, the front and rear brakes have been replaced due to warpage, also the speedometer stopped working.*jb | |||
| 02/25/2002 | 0 | ||
| At the time to lock or unlock doors will not operate. sometimes doors will stay locked. had taken vehicle to dealer, they found that problem was due to a fuse that had to be replaced. please provide more information.*ak | |||
| 11/27/2001 | 1 | 03/01/2000 | |
| When car is engaged in gear the door locks should lock. the don't. i took the vehicle into ford and they replaced the fuse the first time, as they were testing it they blew 2 more fuses. they then replaced the 2nd and told me it would be ok. when i got home tonight the back passenger door would not unlock the other 3 doors did. now none of the door will lock or unlock with the remote or with the button inside the car. | |||
| 10/01/2001 | 2 | ||
| Defective brake rotors. dealer has yet to be contacted.*ak consumer also states the windhsiled wipers are inoperative, the striping on the driver side door has always been loose, also radio buttons were stuck,drivers doorlock does not unlock all the time with remote key.*jg | |||
| 09/23/2001 | |||
| Driver's door lock switch broke. locks are automatic and lock when vehicle is started. driver's door would not open after vehicle has stopped. would exit from passenger side. other three doors would fail to lock when driver's door automatically locks. had not taken vehicle to dealership.*ak | |||
| 03/01/2000 | |||
| Driver's door sensor would indicate that the door would be ajar when its not. this causes interior lights to stay on. its an intermittent problem. owner disabled mechanism for interior lights. took vehicle to dealership, informed by mechanic that problem could not be located.*ak | |||
| 04/01/2000 | 1 | 01/01/2000 | |
| The door panel failed. nlm | |||
| 1 | |||
| A piece of the door trim came off. nlm | |||
| 11/11/2000 | 1000 | 06/01/2000 | |
| Brakes noise resulting from larger than normal chunk of metal in pad grooving the left front rotor. transmission- leak at transmission cooler. suspension noise front- thumping while going over speed bumps, rear squeeking. window trim- coming off or squeeking when rolled up. head lamp- dropping black silicon into sealed unit (visible). engine- stalling, dying while coming to a stop or sitting at stop. no help from dealer service dept. only argues with me!. *ak (tiresize: p205r70/15)( dot number: tire size: p205r70/15 ) | |||
| 01/09/2001 | 0 | ||
| Power door locks stopped working. consumer had to use key to get in and out of vehicle, then, after a week of using key, the door locks locked up, and could no longer use keys. consumer had to climp in and out of vehicle through window.*ak | |||
| 2 | 11/30/1999 | ||
| Consumer has experienced numerous problems with the doors. *mjs | |||
| 1 | |||
| The black window paneling on the passenger side came loose and inhibits the passenger side door from closing properly, panel was not in stock to be repaired. nlm | |||
| 1 | |||
| Automatic door lock on the back rear door droke. nlm | |||
| 1 | |||
| The black window paneling on the passenger side came loose and inhibits the passenger side door from closing properly, panel was not in stock to be repaired. nlm | |||
| 1 | |||
| Automatic door lock on the back rear door droke. nlm | |||
| 5 | 03/01/2000 | ||
| Radio volume goes up when shifting from park to reverse or reverse to drive or drive to park, after turning off ignition and removing key ,alarm still goes off as if key is still in ignition,you have to reinsert key and remove again to stop alarm outside door handles stay in open position sometimes after closing door | |||
| 08/19/2000 | 4 | ||
| Consumer rented a car from budget rental. vehicle locked up, and driver was not able to turn off or start vehicle. when this happened, electrical doors would not open. consumer had to climb out of window, and car just died. this has happened on 4 different ford, focuses that consumer had rented. consumer feels this is very dangerous because it could lock up on the highway. *ak | |||
| 08/13/2000 | 1 | 04/19/2000 | |
| While vehicle was parked in the driveway there was a fire in the door on the passenger's side. owner was able to put out the fire. there was a 95% chance that vehicle would be totalled. *ak | |||
| 3 | 03/23/2000 | ||
| Driver's side door will not open from inside. dealer has inspected vehicle three times. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 07/06/2004 | 2 | ||
| While driving driver's door opened and closed on its own. vehicle was taken to the dealership on june 30 , 2004, dealer repaired and replaced hinges and electrical motor at consumer's expense of $700.00, but problem recurred. *ak | |||
| 10/23/2003 | 1 | 11/23/1999 | |
| I have had problems with my ford focus ever since i purchased it in november 1999. now the interior is falling apart the rubber on the right passenger side is coming off, i opened the door on the drivers side and the panel fell off. the car has less than 40,000 miles this car has caused me nothing but trouble since i purchased it. i am a previous owner of ford product and was very satisfied with it. however, i feel the focus was not checked thoroughly before placing it on the market. this is not the first time i have contacted you all about this car. *la | |||
| 08/02/2000 | 1 | 01/01/2000 | |
| Several structure repairs have been made, rear trunk was aligned due to consumer having difficulty closing, left rear handle at headliner was loose and broken, and the exterior driver door moulding fell off. *slc | |||
| 1 | |||
| Moulding on the right rear passenger door fell off. *mjs | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 09/03/2002 | 1 | 08/03/2000 | |
| The whole back hatch would twist back and forth and the consumer requested the dealer to replace it. *yh | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 11/14/2004 | 76000 | 7 | 11/07/2003 |
| Dt: caller indicated hatchback wife's vehicle keptopening. there was a recall, but the manufacturer claimed this vehicle was not included because it was not purchased in a northern state. dealer had not been contacted yet. *ak | |||
| 07/15/2003 | 60000 | 4 | 09/15/2000 |
| Bought vehicle with a bad fuel pump. dealer replaced it in july 2003. steering column would not work, and dealer replaced it on march 19 2205. middle of april 2005 steering column failed again. will not replace it because it was not under warranty. also , the hatchback door latches are not working properly *ak | |||
| STRUCTURE - BODY - HOOD | |||
| 11/12/2003 | 58776 | 6 | 01/20/2000 |
| Leaking water into passenger foot-compartment. isolated problem to plastic cover that sits beneath windshield, and is mostly accessible with hood open. the problem is that the plastic comes away from windshield due to some buckling in the plastic. fixed problem by applying pressure to plastic to bend it back to shape so it snagged-up closer to windshield. not seen problem since. mastic to adhere plastic to windshield might be an option to other people. the fuel gauge sometimes refuses to work. found this to be case when key is put into ignition and key-turned to start engine was done too quickly. if entering key into ignition and then turning key each click, giving each click a half-second, then gauge appears to be more reliable. when engine goes into slow-idling state, engine idles very erratically and is not smooth. sounds like only some of cylinders are firing. this has only started to occur today and since reading comments on this website, i'm concerned. have tried adding fuel-injector-cleaner to fuel tank, awaiting results of that. the trunk would not close. the problem here was fixed by removing the locking assembly from the trunk-lid and simply dowsing the mechanisms with wd40 and then bending some spring-loaded components.. there are 2 moving components in the lock. first is shape of a loop that you can easily move with finger/screwdriver. this component locks onto stub that you can see when opening trunk. the other component is hidden within casing and moves in front of other component to hold it in a locked position. problem was with this component. problem was component had somehow gotten bent and not free to leave casing and block other component. bending this to a position freeing it of casing fixed problem. engine lacked power when under load when accelerating, vehicle would shudder and decelerate instead of accelerate. problem resolved when ford dealer replaced spark-plugs plus leads and a full engine tune-up. $230 plus but fixed problem. *la | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 05/09/2000 | 2 | 11/15/1999 | |
| Windshield had cracked and was replaced, approximately one month later the windshield cracked again in the exact same spot, nothing had hit the windshield on either times that it had cracked. air conditioner drains inside the car to the drivers side floor. brakes squeak, dealer replaced rear brake shoes, however noise is still there. steering wheel was peeling, dealer replaced it. vehicle will not start at times, dealer reprogrammed the pcm and replaced the fuel pump. transmission slips into neutral while driving, it will not shift into reverse until after about 10 seconds, dealer has replaced the mlp sensor and transmission range sensor to attempt to correct problem yet it still continues, transmission lines leaking and dealer replaced lines. noise coming from under the hood. hood rattled, dealer adjusted and lubed the hood stops. engine races at times, vehicle hesitates and feels like it is going to stall. *slc | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 12/16/2002 | 27 | 01/01/2000 | |
| Continued problems with ford 200 focus zts. bearings, electircal system, brake and paint issues among others. | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 04/05/2005 | 52222 | 2 | 03/20/2004 |
| I owe a 2000 ford focus se(wagon ) and have incurred a problem with the trunk latch and drivers side door latch. have been instructed that my vehicle was not covered under the recall due to vin even though the problem was the same as mentioned in the recall. also, vehicle was not covered under my extended warranty because it was not an electrical problem. i am suppose to be responsible for the $456.00 repair for the driver's door latch, and $148.00 for trunk latch repairs. i have owned the car for 1 year , this was the 4th ford, and the last i will ever purchase. my complaint stated that if there was a recall on a part it should be replaced at dealer's expense . i should not be required to pay for a problem i did not cause. i take very good care of my vehicles and should not have to suffer .*ak | |||
| 01/27/2000 | 56600 | 10 | 01/21/2000 |
| 1st recall,6/2000 shop for a/c problem,9/2000 shop for 7 days for ac problem,1/2002 shop 7days for engine work,recalls x 4 or 5 not sure about dates there has been so many on this car,problems with not starting ,gas gauge, tire replacement 3 sets in less then 3 years, hesitation,poor gas milage,brakes squealing, trunk does not close properly,10/2003 has been in shop for 3 weeks for possible engine work. dealer can not seem to find or repair the problem, i am not happy with this car it has had serious problems from day one there are more to mention can not list them all i need help. *ak | |||
| 08/30/2002 | 1 | 07/01/2000 | |
| These problems have all happened at different times and seem to be completely unrelated. the rotors had to be replaced with the brakes at approximately 13k miles. the engine just went into idle while i was driving. this happened three separate times, but when i took it in to the dealer. they didn't see anything wrong with it and couldn't duplicate the malfunction. my rear wheels started making a very low noise around 8/15/02. after an accident at the end of august. the noise was much worse and the rear bearings were replaced by the shop that fixed my car after the accident. south florida is a high-salt/corrosion area because of our proximity to the sea. this was never introduced before. when the cigarette lighter is pushed in, it does not merely pop out when it is hot. it ejects and is thrown on the floor. having it land on my leg twice and my carpet scorched by it twice, it could have cause a serious accident. thank you for your assistance. dt | |||
| 09/08/2002 | 1 | 09/01/2000 | |
| The trunk release button fails to work, now the lock is malfunctioning also.*ak | |||
| 06/02/2002 | 2 | 10/01/2099 | |
| Truck lid will not stay closed. after dealer repair, would not open. electrical system failed. auto door locks do not lock. currently electrical locks will not work. pat milliken ford states rear passenger door is shorting system out. | |||
| 1 | 10/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 12/02/2000 | 1 | 11/05/1999 | |
| When slippery out, the brakes will not grasp properly. therefore, the vehicle will slide. dealer can not duplicate problem.*ak consumer also experienced these difficulties as followed, power steering system (exploded, w/3-4 week repairs), trunk lock was broken, keyless entry system works improperly, the trunk lock has been replaced twice, the radio has been replaced 3 times & still occurs, the winshield arm recently broke, and concludes that the vehicle also slides in dry weather. consumer adds that she had filed a complaint w/ board of ford, the case was lost after recieving a loaner car (due to taking vehicle in for repairs) and says that she cannot afford to buy out the lease (will have to wait until oct 2002) *scc | |||
| 2 | 08/01/2000 | ||
| Transmission needed to be replaced at 7000 miles. at 25000 miles the car is having the same problems- hesitation, whining noises, and hard shifting. the trunk door must be slammed as hard as possible several times before it closes. also a passenger compartment water leak had to be repaired four times before it was fixed.*ak | |||
| 01/02/2001 | 4 | 09/01/2000 | |
| Brakes replaced at 20000 miles, trunk release and pwr doorlocks stopped working, headlights developed moisture, trunk wont shut w/out slamming, numerous other problems | |||
| 08/15/2001 | 3 | 08/01/2001 | |
| No summary listed for above vehicle. *ak | |||
| 12/22/2001 | 3 | 01/01/2001 | |
| Trunk lid will not shut properly, latch and switch assembly replaced a couple of times.*ak | |||
| 08/02/2000 | 1 | 01/01/2000 | |
| Several structure repairs have been made, rear trunk was aligned due to consumer having difficulty closing, left rear handle at headliner was loose and broken, and the exterior driver door moulding fell off. *slc | |||
| 1 | 02/18/2000 | ||
| Trunk lid won't open with key. nlm | |||
| 12/13/1999 | 1 | 11/06/1999 | |
| Trunk lid could not be opened. yh | |||
| 11/20/1999 | 6 | 10/01/1999 | |
| We drove off the lot without having the pdi performed on the car, whcich resulted in low fluids in the vechicle, especially the transmission fluid. the low fluid caused the transmission to slip, and revved the engine,which made the car ride and drive real hard. the 1st day we had problems with the battery, which was already dead in the car. and now we received on dec 12,1999 a letter stating that the car was recalled because it had problems with fluids leaking into the cruise control panel, and to contact the dealer as soon as possible. so we contacted the dealer and let them know of the recall, and ask when it was possible to bring the car in. we spoke with the service manager who stated to us that the parts were orderd for georgia locations, but none of the parts ever had reach their location.. now that leaves us a problem as of today dec 18,1999, with constantly calling to find out when the part would be available and not only that the car needs to be seen also for the blown lighter fuse,as well as the ignition signal failure needs to be serviced also. we need immediate attention to this matter because the holidays are coming and we cannot use our car the way it suppose to be used, if we are trying to drive it out of town, please help us in this tough situation, because no one else is trying to understand that when a car is purchased brand new, it should not have these many problems with it in this short period of ownerhip, thank you. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/12/2011 | 61000 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated that while driving approximately 35 mph she noticed a loud banging noise coming from underneath the vehicle. the vehicle was inspected by a independent mechanic and they advised her that the frame was fracturing and needed to be replaced. the vehicle has not been repaired. the manufacturer has not been contacted. the failure and current mileages were approximately 61,000. tb | |||
| 12/21/2006 | 1 | 09/20/2004 | |
| Ignition lock cylinder won't turn,front tires locked, car had to be towed in. dealership had to put the car on a jack to get it into the shop, removed steering column trim, had to drill out broken ignition lock cylinder assembly, had to set up new lock cylinder so the same keys would work. so not only am i stuck without a vehicle till after christmas, i had to pay a towing charge, plus the cost to have the car fixed. back car door latch on passenger side continually stuck and does not allow anyone to exit the vehicle from that side. rattling noise under the carriage is unexplainable - what is next? *nm | |||
| 03/12/2003 | 8 | 08/01/2000 | |
| Consumer received poor service from ford motor company, as well as from following local ford dealers morande ford of berlin, ct and ray seraphin ford of vernon ct, and different opinions from ford employees concerning multiple recalls on a-frame/stereo/windshield wiper motor/rear wheel bearings, electrical system, and sudden acceleration/lurching. *ak | |||
| 01/29/2003 | 08/06/2001 | ||
| Problems with the engine falling out of the frame of the vehicle. dealer was contacted and stated that the warranty was expired so there was nothing they can do but how ever they will investigate why that happens. manufacturer was contacted and also stated that the vehicle had no more warranty so if consumer wanted to know what had happened he needed to pay to have the vehicle diagnosis. ts | |||
| 05/08/2002 | 3 | 07/01/2000 | |
| Sub frame bolts loose from factory, transmision slips, brake rotors warped and replaced 3 times, dlr advised that because this veh is built in germany its a high performance veh and the brakes will not last more than 12,000 miles without having to do a complete brake job, ford has been contacted on several occassions and have repeatdly denied that they have any brake issues with this vehicle. *ak | |||
| 1 | |||
| Consumer was informed that the frame of the vehicle is possibly cracked.*tt | |||
| 06/13/2002 | |||
| Water is leaking into the vehicle on passenger's side. dealer was unable to locate cause of problem. feel free to provide any further information.*ak | |||
| 2 | 08/01/2000 | ||
| Transmission needed to be replaced at 7000 miles. at 25000 miles the car is having the same problems- hesitation, whining noises, and hard shifting. the trunk door must be slammed as hard as possible several times before it closes. also a passenger compartment water leak had to be repaired four times before it was fixed.*ak | |||
| 1 | |||
| Consumer received recalls, 00v303, 00v218, 00v418, recall regarding injector pressure switch, and clutch pedal return spring and clutch master cylinder, however has not had any of them completed, dealer states they are waiting for parts and it has been over 6 months since consumer has heard from the dealer. *slc | |||
| 07/03/2000 | 10 | 02/22/2000 | |
| Was traveling approximately 65mph when vehicle went out of control. wheels had felt wobblely and loose. had to swerve to miss several vehicles. managed to get off freeway and stopped vehicle. had vehicle towed to dealership. was informed by mechanic wheel bearings went out. dealership has to order parts. vehicle was repaired previously under recall.*ak screws keep falling out of seat belt and has happened two times. drivers side seat lever keeps breaking and has happened three times. windshield wipers failed while driving during a heavy rain storm, received recall two weeks later, 01v258, dealer replaced wiper motor. turn signal failed, dealer replaced bulb. problems with brakes, rear drum assembly bearing wore into wheel spindle, front brake pads replaced, front rotors resurfaced. consumer feels every bump in the road. bearings have failed twice. side mirror broke. a-pillar trim coming loose after recall repair 00s20. *slc | |||
| 05/02/2001 | 1 | 09/01/2000 | |
| Ford blue oval certified dealer performed safety recall # 00v218000. since recall several interior trim pieces have come off and notice others install incorrectly. owner paid non ford dealer to reintall parts because of lack of confidence in dealer.some parts because of being install incorrectly are now damaged. | |||
| 01/12/2001 | 2 | ||
| There were no parts available for recalls oov-218 and 00v-411. nlm | |||
| 1 | |||
| Consumer noticed the carpet padding was saturated, dealer inspected and found the seam by the transmission hump had not been sealed properly. *slc | |||
| 07/24/2000 | 01/01/2000 | ||
| Brake pads and rotors failed, worn out at less than 13000 miles. reported burning smell from brakes at 3700 miles. (dealer refused to place repair under warranty)..replaced both front pads and rotors. at 3700 miles bumping..grinding noise noted had to lower sub frame..upper rack assembly tightened ed bolt to rack and streering shaft. *ak | |||
| 01/02/2001 | 11/01/1999 | ||
| Received recall notice (00v-303) october 2000, part(s) not available to correct campaign, received recall notices (00v-218) & (00v-411) december 2000, appointment made for january 2nd to correct all 3 campaigns, waited four hours at dealership, claimed vehicle, invoice showing parts necessary to correct recall campaigns (00v-218) & (00v-411) not there. cj | |||
| 1 | |||
| Consumer recieved 2 recalls, 00v-303 (hub retaining nut) and 00v-218 (fmvss 201 interior head impact requirements) and is very upset, disheartened and frustrated by these notices because he has to take off work to have them repaired. nlm | |||
| 2 | |||
| Consumer feels the vehicle has had too many recalls for a new (4months old) vehicle and does not feel comfortable driving it, consumer recieved recall 00v-303 for the rear wheel hub retaining clip nut and recall 00v-218 for failing to comply with occupant protection in interior impact requirements. nlm | |||
| 1 | 04/05/2000 | ||
| Consumer received recall 00v218, however when the vehicle was taken to the dealer, all the parts were not available. *slc | |||
| 12/19/2000 | |||
| Recall 00 v 218 000/fmvss 201/ recall oo v 303 000/rear wheel hub nut, and program 00b59/premature seal wear in clutch master cylinder. unable to get dealer to honor recalls or progarm due to no parts available at redlands auto center in redlands, ca; phone # 909/793-3211. seeking help from nhtsa in this matter. please feel free to provide any further details in this matter. *ak | |||
| Owner is expressing concerns about number of recalls on vehicle, four recalls in less than a year. *cj | |||
| 07/18/2000 | 6 | 03/01/2000 | |
| Repeated attempts in dealing with ford service, customer service and management (regional and central offices) have failed to correct these problems. discrepancy in documentation by thomason damerow ford service department in what i was told was done to the car versus what was documented. i was told verbally that certain corrections were made to the car but these were not documented. for example, i was told by chad the evening service manager that there was something wrong with the crank shaft dampener yet this was not documented when i picked up the car and informed dealer i would pursue lemon law. dealer had car for 30 days in april and i was told parts were on back order. regional manager was to have called me back but did not. service manager contacted on 08/22/2000 and 08/23/2000 regarding repeated problems but he only seemed to be concerned with documentating our telephone conversation. service manager stated he did not know the status on the back ordered parts but that he would call me back but he has not. i informed him that car continues to stall while driving. dealer provided with new phone and address although they were to have contacted me a few months ago before i moved yet failed to do so since april 30,2000. car has since stalled, i am very afraid to drive the car on the highway as the car will not even reach acceptable and a safe speed to merge with highway traffic. i will not use the cruise control as it seems to accelerate on its own even after the cruise control is not in use and it is turned off. there are numerous other problems with this car but the one i am most concerned about is the safety of this vehicle.....stallling, engine shut down while driving on highway, inadequate speeds to merge with traffic, inadequate speeds on slight incline, unable to use car to travel up the mountains which are plentiful in the area where i live. please investigate this problem to protect the public's safety , both the ford drivers and others on the road | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 09/01/2012 | 75000 | 1 | |
| The vehicle went in for an inspection because there was a clunking noise from the passenger rear of the car. it turns out that the rear subframe and right rear sway bar has rusted completely off. the amount of rust by the technician has been found to be exorbitant in comparison to the amount of miles it was driven. the tech suggested that the car was submerged, but there was no record of it being so. i am the third owner of the car. i would like to file a complaint, for there seems to be a lot of this issue online, from ford focuses from 2000 to 2005. *tr | |||
| 04/01/2001 | 3 | 03/12/2000 | |
| While consumer was driving gas tank cover blew off the tank and gas was spilling every where.*ak consumer states vehicle has experienced problems with the sending unit and gas gauge. wheel bearings on the left rear failed. transmission fluid leaks, consumer states this is causing slippage and shifting problems. vehicle experiences a burning oil smell. wiring harness failure. light failure (consumer did not specify). gas leaks. failed suspension parts (consumer did not specify). tires wear prematurely (consumer did not give tire information). splash shields broke. brocking wires in central locking system. *slc | |||
| 04/01/2000 | 2 | ||
| The seal in the firewall between the engine and the passenger compartment failed. *mjs | |||