Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 17591 | 03/01/2004 | 10007388 | Diagonal wear or cupping on the rear tires. *tt | 06/17/2004 | |
| 03202 | 01/01/2004 | 0461 | 10004885 | Front end creaking, crunching, grinding and/or rattling noise from the front suspension while driving at slow speeds and/or while turning. *tt *mj | 01/14/2004 |
| 03135 | 07/07/2003 | 10003730 | Rear tire inner edge wear. 2004 model included. *tt | 10/29/2003 | |
| 03153 | 08/04/2003 | 10003186 | Front end creaking, crunching, grinding and or rattling noise from the front suspension while driving at slow speeds and/or while turning. *tt | 10/10/2003 | |
| 15917 | 05/01/2002 | 637815 | Concerns with front suspension creak, crunch noise while turning at slow speeds. *tt | 12/06/2002 | |
| 15327 | 10/01/2001 | 630237 | Concerns with premature even tire wear. *tt | 04/15/2002 | |
| 14994 | 06/01/2001 | 622807 | Some wagons built through 05/02/2001 may exhibit a clunking noise from the rear over bumps. *tt | 10/23/2001 | |
| 13459 | 11/01/1999 | 614627 | Experiencing a noise from the front struts due to normal suspension travel at full rebound while driving over speed bumps. *tt | 11/28/2000 | |
| 8494 | 04/01/2000 | 613655 | Some vehicles may exhibit a noise from the front struts due to normal suspension travel at full rebound (extension) while driving over speed bumps. **mr | 07/26/2000 | |
| 7435 | 11/01/1999 | 610822 | Concerns with noise from the front struts due to normal suspension travel at full rebound while driving over speed bumps. *tt | 05/15/2000 | |
| SUSPENSION - FRONT | |||||
| 16778 | 04/01/2003 | 10002662 | Front end creaking, crunching noise at low speeds while turning. *tt | 09/10/2003 | |
| 15302 | 10/01/2001 | 630208 | Some vehicles may exhibit a grinding/crunching noise from the front strut area. *tt | 04/15/2002 | |
| 14049 | 04/01/2000 | 613702 | Some vehicles may exhibit a noise from the front struts due to normal suspension travel at full rebound (extension) while driving over speed bumps. **mr | 07/27/2000 | |
| 13842 | 02/01/2000 | 612436 | Exhibiting a steering pull / drift left or right. *tt | 06/08/2000 | |
| 8089 | 02/01/2000 | 612286 | Information on vehicles exhibiting a steering pull / drift left or right condition. *tt | 06/07/2000 | |
| 7433 | 11/01/1999 | 610820 | Some vehicles built before 10/28/99 may exhibit a noise condition described as flutter, tapping, flapping or ticking coming from the outboard edges of i/p, inner dash panel, insulator front wheeliner or exterior front suspension noise. | 05/15/2000 | |
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||||
| 03M02 | 05/01/2003 | 10001685 | Additional coverage for front coil springs. *tt | 06/19/2003 | |
| 03M02 | 11/01/2004 | 03M02 | 10001686 | Additional coverage for front coil springs - supplement #1. *tt supplement #2. *tt | 06/19/2003 |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 01B85 | 11/01/2001 | 630347 | Customer satisfaction program regarding replacement of corroded rear wheel bearings. *tt | 04/16/2002 | |
| SUSPENSION - MULTIPLE AXLE | |||||
| 01B85 | 12/01/2001 | 630546 | Customer satisfaction program 01b85 regarding replacement of the rear wheel bearings which may experience surface corrosion. *tt | 04/18/2002 | |
| SUSPENSION - REAR | |||||
| 17298 | 10/01/2003 | 10004940 | Rear shock noise from the rear of the vehicle over bumps. *tt | 01/20/2004 | |
| 16939 | 07/01/2003 | 10003832 | Clunking noise from the rear of the vehicle over bumps. *tt | 11/04/2003 | |
| 16912 | 06/01/2003 | 10002623 | Clunking noise from the rear over bumps. *tt | 09/08/2003 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE02044 | FORD MOTOR COMPANY | 05/01/2002 | 09/09/2002 | FRONT SUSPENSION LOWER CONTROL ARM | ||
| Allege that the front suspension lower control arm allegedly fractures while driving | ||||||
| SUSPENSION - FRONT | ||||||
| EA02023 | FORD MOTOR COMPANY | 09/09/2002 | 02/19/2003 | FRONT SUSP COLLAPSE/WHEEL SEPARATION | ||
| See attached report. | ||||||
| SUSPENSION - FRONT - CONTROL ARM | ||||||
| EA02023 | FORD MOTOR COMPANY | 09/09/2002 | 02/19/2003 | FRONT SUSP COLLAPSE/WHEEL SEPARATION | ||
| See attached report. | ||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | ||||||
| EA02023 | FORD MOTOR COMPANY | 09/09/2002 | 02/19/2003 | FRONT SUSP COLLAPSE/WHEEL SEPARATION | ||
| See attached report. | ||||||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | ||||||
| EA02023 | FORD MOTOR COMPANY | 09/09/2002 | 02/19/2003 | FRONT SUSP COLLAPSE/WHEEL SEPARATION | ||
| See attached report. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/01/2012 | 176300 | 1 | |
| Got my daughter her first used car from a dealer, which i should had gone with her to check it out first since an 18 year old would most likely not know anything much of a car besides driving it. you would think buying from a used dealer is safer than buying out in the street. so when we took it out of the lot noticed engine tremble and suspension noise, (too bad no lemon law on used dealer selling this type of cars). after diagnose the engine produced a catalytic convert malfunction code. also after inspection the focus needs all four suspension struts. a month later that other suspension noise resulting almost in a accident from a back wheel shaking which came from a back wheel bearing which hub nut was just about off, which would had caused the wheel to come off. i did a search and this are all common problems with the focus and i believe there was a recall for a back wheel issue. the bad news is that after a while of the recall being issued it is voided or only specific vin numbers are considered effected ????. the latest encounter is the steering column locking and the key not being able to unlock it. the worst part is that the ignition cylinder would have to be drilled out to be replaced (very interesting since is the first time i seen that). i'm noticing from my experience with ford vehicles that although in my opinion there engine and transmission are a bit better than most vehicle, is the little parts that one have issues with that ends up costing the most, just saying. so why is it that with many complaints and known issues from previews model years ford has not attempt to resolve the issues. i bet there would be many other people out there complaining if only they new they can complaint, the question is, is anyone going to do something about it!!! *tr | |||
| 09/01/2012 | 75000 | 1 | |
| The vehicle went in for an inspection because there was a clunking noise from the passenger rear of the car. it turns out that the rear subframe and right rear sway bar has rusted completely off. the amount of rust by the technician has been found to be exorbitant in comparison to the amount of miles it was driven. the tech suggested that the car was submerged, but there was no record of it being so. i am the third owner of the car. i would like to file a complaint, for there seems to be a lot of this issue online, from ford focuses from 2000 to 2005. *tr | |||
| 01/12/2011 | 131000 | ||
| The accident occurred on a hill at 10:30 p.m. i suddenly lost all power and control of the car near the crest of this hill. the car drifted back almost in a straight line. the brakes and engine weren't working as the car picked up speed in reverse under its own power i.e., from the slope of the hill. it continued backward until coming to a sudden stop with severe impact. the car was stopped by a storm sewer culvert (ditch) to the side of the road. the left rear of the car and undercarriage were severely damaged i.e., catalytic converter, muffler, rear axle, etc. the car was in excellent condition, was well maintained and had recently been inspected. the car was deemed a complete loss by the insurance company. i can provide more detailed information including a police report if requested. | |||
| 12/01/2010 | 112964 | ||
| Tl-the contact owns a 2000 ford focus. both right and left front spring failed. the vehicle was having a routine maintenance in chaning the oil and they found the front spring broken. the vehicle was taken to the dealer who replaced the front left and right front spring at a cost of $322. the dealer informed her that the vehicle was not included in the recall. the manufacturer was contacted and informed her the warranty on the vehicle was 10 years or 150,000 miles and her vehicle had expired and was not included. the failure mileage was 112,964.........mw | |||
| 01/15/2007 | 1 | ||
| Had to replace transmission, cost close to $2,800.00. after that was replaced i has a coil spring break over the tire which broke off into my tire and i went careening over a railroad track and i went into a ditch. ford motor company replaced that after much protesting on my behalf. i paid out of pocket to have it towed to a dealership. i was never reimbursed for that. the issue i have had since then is that the car stalls for no apparent reason. i have replaced an o2 censor and battery, but this problem persists. it does not matter what speed i am going. the car acts as if it isn't getting fuel to the motor. now, mechanics are saying i may need to replace the fuel pump which is expensive. i will finally be paying this car off next month. it feels like a disposable adventure. i read up on the recalls and feel this has to be a recall with the fuel system. i am afraid to go very far in this car because i don't know when or where it will stall. it has no real pattern . i tried going with a higher grade of fuel, used additives and it just keeps doing the same thing, please consider my complaint. *tr | |||
| 01/01/2008 | 40 | 1 | |
| 2000 ford focus; both front coil springs broken or coils overlapping. *tr | |||
| 09/20/2006 | 1 | ||
| Every time i would take my car to the dealer for repairs . they would tell me there were none. in june i took my focus to the dealer for a loud noise coming from the left rear wheel. they told me there were no ball bearings on the left side and the right side needed to be done also, they only had one in stock that day. *tr | |||
| 04/18/2008 | 110000 | 1 | |
| I was driving ny car about 25-30 mph when i heard a noise. low and behold my right wheel was wobbling back and forth. then it stopped for a moment so i decided to take car to shop. on my way to the shop my barring went completely out. my abs light came on the everything locked up,got to shop right rear wheel was smoking bad. shop told me everything burned up coast me 1,200.00 to get back on road. just one of the many things fixed. *tr | |||
| 12/20/2006 | 74000 | 2 | 10/30/1999 |
| No special events took place to cause damage. i am at 75k miles. both right wheel bearings have gone bad (both front and rear) and requires the entire hub to be replaced at $350 each. rear hub almost caused tire to fall off while driving, caused brake failure and abs failure. also required rear brakes and abs chip to be replaced. *tr | |||
| 01/21/2008 | 79000 | 1 | 03/15/2000 |
| In april 2002 the local ford dealer performed the 2000 ford focus wheel bearing safety upgrade at 19,000 miles. in oct 2005 the right front wheel bearing was replaced at 59,000 miles and now we need to replace the right rear wheel bearing at 79,000. it appears that ford has not fixed the problem with their safety upgrade. *tr | |||
| 10/31/2007 | 12500 | 20 | 04/10/2001 |
| On 10/23/07 i inserted key into ignition of my ford focus and immediatley the lights and gauges went haywire-vehicle failed to start. to make a long story short ,after unpluging the battery cables and going back to the stranded car the next evening, it started . 2 days later my wipers came on by themselves and would not stop until i turned the car off and restarted. on 10/31/07 while driving my daughter home, the vehicle began accelerating and deccelertaing uncontrollably. i pulled of the highway and when i opened the drivers door, the seatbelt light began blinking and making a loud ticking noise. this had happened the night prior, but i thought maybe the button was depressed. my dome lights make a screeching noise and blink on and off. this is a serious problem that needs to be looked into. whenever something like this happens i am driving home late at night and of course the dealer is not open to help me . my car is almost paid off and i will not invest more than what it is worth, which is only about $2,500.too bad i have paid about $18,000 for it. i would also like to know why i have not received recalls for the following problems: 1. 1st month after purchase, electrical system running airbags, mirrors, doors etc. failed. 2. 37,000 miles- transmission failed 3. 42,000 miles- power door locks failed and soon after passenger doors stuck in the lock position. 4. all window tracks have failed. 5. wheel bearings replaced. 6. trunk latch failed 7. ignition failed and was replaced and is going again. 8. brought in for 1 recall (fuel filter) and still didn't correct problem with vibration and lurching. this is a vehicle that exceeds highway saftey ratings? something will be done about this if i must hire an attorney- i am out a lot of money and no vehicle. *tr | |||
| 11/17/2006 | 90000 | 1 | 12/15/1999 |
| A grinding noise was heard when brakes were applied. inspected brakes - found no problem. within a few days the grinding noise turned into a constant growling/ rumbling noise. re-inspected wheels/ brakes and found drivers side rear wheel to be loose / wobble (lug nuts were properly torqued). closer inspection revealed that the hub/ wheel bearing assembly had significant play. while the car was jacked up the drivers side rear wheel would go from easily spun to nearly locked up. the rear bearing retaining cap recall was performed on this car years ago - we are the original owner of this car.*jb | |||
| 06/01/2006 | 190000 | 1 | 11/12/2000 |
| Dt*: the contact stated while driving 55 mph on dry asphalt, the engine stalled. the vehicle was able to be restarted after 15 minutes, and was taken to a service dealer who determined that the fuel pump had stopped functioning. the dealer replaced the pump on two separate occasions, however the problems persisted. the fron stabilizer bar and fuel filter were replaced. updated 11/16/06. *jb | |||
| 08/08/2006 | 58000 | 8 | 12/20/1999 |
| Early on i had issues with stalling but just thought it to be weird for the car would turn back on..would power down while driving then i could start it over again. wasn't until recently it became an issue that worried me when i was on a trip and it did it 3 times in a row and it wouldn't start on the second time but then did on the third try. i had been pulling out into heavy traffic when car just died.. everything went dead. tonight my engine light came on and i started searching the net looking for reasons why when i came across the stalling issues with the ford focus 2000. i have also encountered multiple problems with the car over the years and until recently have stayed under 50,000 miles. i also had the locking of the ignition which was replaced by the dealing but last time i took the car in for the rear bearings they told me my car was not one of the 21 states it had issues with. i see they have now included that to go into all 50 states. at this point i am really scared to drive this car anymore and was just getting ready to do an out of state drive which i am putting on hold. i've had other issues that are nothing compared to the car stalling out in traffic.. it just stops.. steering freezes brakes lock.. its a mess and a danger to my child's life and mine. the latest problem of stalling plus the gas pressure seems to be an issue.. i press on the gas and it seems to sputter as if the car wasn't getting enough gas and almost dies.. i thought maybe my clutch was going out but that doesn't seem to be the case. it has not been a cause of an accident thank goodness but have come very close. this is a danger to other drivers and to myself. *jb | |||
| 03/22/2001 | 4 | ||
| Problems with brake equipment. the vehicle has been to the dealer at least 4 times for a crunching sound when driving over bumps.. the brakes squealed when they were applied, the consumer was told they were fixed, however the problem resurfaced. *jb | |||
| 10/10/2004 | 63563 | 1 | |
| While driving, the right rear wheel fell off. after the vehicle was serviced it was discovered the suspension was defective. the wheel bearing had failed. *jb | |||
| 14781 | 1 | 09/25/2000 | |
| Vehicle failed after being repaired. ph the vehicle was side swiped in chicago where the sales dealer claimed to have made repairs. the vehicle was transported to florida where it failed. the vehicle was barely driven, and had only 10 miles on it when it was purchased. the consumer was unable to turn the ignition. the cylinder was replaced. *sc the left front strut and sway bar link was replaced. *jb | |||
| 09/15/2003 | 107829 | ||
| I purchased my 2000 ford focus se from merlin motors in saskatoon. production date - may 2/2000, stock no. pp24941, r.o. no. 155631. i believe this car was previously owned by someone in british columbia. here is a chronological breakdown of repairs. april 17/01 - took car in because driver mirror vibrated badly when driving - so badly that i could not look into it, it was shaking that much. also, the trunk would not open from the release inside the car. parts were ordered at this time. vehicle kilometers- 32854. june 19/01 - they checked for driver mirror vibrating when driving and replaced driver side exterior mirror. the also checked for trunk not opening from the release inside the car, they replaced the trunk stop and adjusted. vehicle kilometers- 35222 june 20/01 - they checked for power steering leak and replaced steering rack and set toe. vehicle kilometers- 37782?? (this is obviously an error - i know i did not drive 2, 560 km in one day!) i also did not complain about the power steering and don't recall why my car was in there at the time. sept 21/01 - they repaired rattle in right front going over bumps, tightened all assemble bolts in front end, removed right caliper and rotor, lubed all bushing, adjusted front splash shields, found tie rod bolt loose and tightened. they also fixed molding on window belt, which was loose and checked inside rear view mirror and found it flawed - part on order. vehicle kilometers- 43170. nov 3/01 - we were driving in saskatoon when engine started to boil. we knew this because of steam coming from the hood, all gauges in the car read normal! we took car to merlin - they could find nothing wrong with the car after their checks, and told us to bring it back if it happened again! work order for this date states: customer saw steam coming from under hood, antifreeze pooled on engine, gauge read normal, steam coming from overflow tank - fill with a/freeze, pressure test for leaks, no leaks found. | |||
| 04/15/2003 | 80000 | ||
| I have nothing but grief with my 2000 focus. 1) most recently i had was traveling at 50 km/h when my front right coil spring dropped out of the front end. i phoned ford repeatedly and even though i discovered a program covering my the coil springs on i was given the run around saying that i was outside the program recall date by a few months even though the car was made at the wayne assembly plant; where other program recalls were coming from. i ended up in a field when the coil spring broke, narrowing missing the car next to me. i was thankful that i had escaped with my life but not to be covered by ford was a slap to the face. i am very upset about the way they handled this situation and i am determined to let everyone know about this situation. my alignment is also out because of the accident but can't afford to fix it right now. 2) four times since i've owned the car, the car has stalled. twice rounding a corner going onto a highway and 2 twice on a straight away highway. it always happened when the gas gauge was below 1/8 of a tank and so i thought it was my fault because i was running out of gas. of course i blamed myself. but four times ? i began to become suspicious when the car began chugging uphill on a recent long distance trip. i barely made it to my destination. when i took into a ford dealership in sudbury ontario the serviceman told me that knows of the problem though most of them came in under warranty. of course the problem at first only presented itself when the tank was near empty and so i always or nearly always made sure to have at least half a tank full of gas when driving. today the problem is present regardless of how much gas is in the car. very convenient for ford seeing as though i am outside the 60,000 km warranty plan. again i do not feel comfortable driving on the highways anymore. i am hoping that ford will hear me out a pay for the repair. | |||
| 06/15/2002 | 13600 | ||
| Purchased ford focus se in may of 2002 with 13,260 miles. we did not buy the extended warranty because we could not afford. soon after bringing the car home, we noticed the tire was very wobbly, and the brakes were squeaking--took it to the ford dealer and they told us these cars are notorious for brake noise, as for the tire nothing is wrong-the service dept. test drove and didn't notice a thing. have taken it in several other times after that for wobbly tire-still same answer nothing is wrong. have taken the car in for several recalls. key was stuck in ignition and had to be towed to dealership-but the next time my teenaged daughter drove the car the steering wheel was stuck when she was turning at an intersection-had it towed again, there was a piece of material (from them fixing the ignition problem) that was stuck in the steering column. our latest episode with this car is our trip from wa-virginia. the car was fine on the way there, except for the wobble in the tire in which we had the tires rotated yet again. but on our way back we started experiencing sputtering and surging of the car, we would pull off the side of the road every 20 miles (thinking it was from the hot weather), we would get another 20 miles in and same thing until finally we drove through chicago, il and it was worse, so we pulled off the highway and on to an on ramp--walked across the highway to use a business's telephone to call for a tow truck. they found us a tow truck but unfortunately it wasn't a king cab, so our insurance co., called us a cab. the tow truck took us to the nearest ford dealer--the car however seemed to running fine, so we decided to drive some more. we got about 15 miles down the road and sputtering again, so we called for another tow--and in the meantime we called firestone, we drove it there, the serviceman drove the car and felt what it was doing and said he didn't need to hook it up to engine diagnostic that it was the transmission. | |||
| 03/15/2003 | 62000 | ||
| I now have a problem with the transmission. the mechanic thinks it is a filter or switch that keeps the oil level in the transmission when turning right. my car shuts off when i make right turns. i have spent way too much money and still owe on this car..frankly i would like to turn it in! has lot of repair needs too much money. i had all of the recall work done also | |||
| 03/15/2003 | 0 | ||
| I drive 25000 miles a year to and from work approximtly 115 miles a day and 70% of that is on open interstate hiway. stop and go is less than 20 miles a day. tires completely wore out at 41000 miles. tires started humming at 10 to 15000 miles. i constly complained about front end and tire noise. i put a set of goodyear aquatred tires on at 41476 miles. they also started humming, so the front end was lined up. this did not stop the tires from humming. now car has 80000 miles, tires are scarming go down the road fast or slow. frontend suspension has been making clanking or thud type noise. just recently turing left geting off interstate it felles like the right front is changing geomitry. car turns left vilently - must corect stering. this will happens without notice. this car is extmly dangeras. when driven on ice and snow, it will brake lose when going staright for no reason and start to spin out. brakes wore out at 45000 miles. $400 to fix front brakes only. i have never had to put brakes and tires on a car at less than 50000 miles. more like 65 to 75000 miles. | |||
| 10/15/2002 | 35000 | ||
| Car is only 2yrs,8mo. have currently expended over $4000.00 on repairs. problem with seals allowing fumes in car from other vehicles running beside mine. the noise and wind shear level is very unsatisfactory. squeal noise and thumping feeling from pressing on brake pedal. hesitation on accelerating into traffic flow. poor quality on parts and workmanship from manufacturer | |||
| 01/15/2003 | 0 | ||
| Bad brakes, leaking transmission x 2 repairs, numerous electrical probs, one "accident", damage repaired at ford expense, bad tire, noise from front rt side, "surge" prob, car seemed to "stick" in a gear. i don't have my file with me but i know there is more. | |||
| 12/15/2002 | 0 | ||
| My complaint is all the problems we have had with the focus. we have had numerous recalls and work done from the drivers seat collapsing, wiring harness replaced, bearings in front, and rear, brake assembly, sway bar, and have had to replace 3 sets of tires, and line up 3 times because they will not make good and the car eats tires. now we have 52,000 miles on the car, and a pin has come loose and gone through the transmission, and case. altough the dealer has been very good, we bought a new car so we would not have this hassle, and that is all we have had. | |||
| 03/15/2002 | 83000 | ||
| Takes off real hard like it wants to die but won't, then stops. when car is ran for a while it starts doing. we are not the only focus with this problem. there are others along with their reverse going out or first gear. every one who takes it in doesn't get it fixed | |||
| 12/15/2002 | 65000 | ||
| The brake system is horrible. they make noises all the time. i have replaced the cylinders and the shoes and it still does not sound right. the suspension is bad and needs replacing, but i can not afford it. i am a teacher. cruise control has gone bad, because of a faulty wire. | |||
| 11/15/2002 | 0 | ||
| Brakes replaced but continue to squeal front suspension collapsed causing crash. | |||
| 01/15/2003 | 38020 | ||
| I started to replace tires as early as 5,000 miles just about 7 times by now. replaced ignition 5/03 for $667.00 the key would go in and wouldn't turn. spring coil driver's side broke while in traffic replaced 4/03 for $158.50. now the transmission is completly gone the car would not back up. please help me, i just don't know what else to do. the customer service at paul clark is so poor that i would not go there anymore. | |||
| 11/15/2003 | 61000 | ||
| Car stalls, hesitates, getting worse very dangerous!! fuel system seems bad | |||
| 06/15/2003 | 50581 | ||
| Loud rumbling sounds comming from underneath rubbing noise when brakes were applied, the rear brakes, had the drums cut and cleaned and the brakes still are rubbing and it sounds like the brakes will fail soon if they don't fix them i took my car back three times with the same problem,and the insist they fixed it and the same thing is still wrong i hope somebody can help i don't know where to go to get the proper help. i need my car. | |||
| 12/11/2003 | 32000 | 1 | 08/10/2000 |
| The car veered to the left while i was driving down an interstate highway causing me to loose control. injuries were relatively minor, fortunately. car was deemed a total loss by insurance company after assessment of damage. no mechanical inspection took place but on visual inspection the front left tire was disconnected from the car. *ak | |||
| 10/04/2001 | 25321 | 4 | 02/01/2001 |
| The ignition housing locked up and as a result the vehicle could not be moved. the front axles on the right side fell off. the dealer refused to repair them. the front brake calipers fell off. the rear end slid while driving on a wet surface. *mr cb *nlm | |||
| 03/02/2000 | 1 | ||
| Squeaking brake, extreme wear and tear of front tires, back tires with wear and tear issues, alignment issues on front tires and cruise control issues. *jb | |||
| 2 | |||
| The consumer suspects there is a problem with the suspension. the tires wear out very fast. vehicle has been taken to the dealer for repairs. *ak | |||
| 05/01/2002 | 2 | ||
| The right wheel bearing needed to be replaced. the dealer stated the bearing had fell of when the wheel was removed. the left wheel bearing needed to be replaced due to a wobble. in order to stop the wobble, the consumer had the bearing replaced along with a purchase of four new tires. mr scc *jb | |||
| 01/24/2003 | 50000 | 6 | 10/31/2002 |
| The steering wheel had a knocking sound. *jb there was a recall on the battery cable, and the pinch bolt has caused a lot of problems. (the problem still exists) the vehicle will knock when turned to the left. the front axle bearings were damaged along with the seal. the battery cables had a short circuit and the cables still have a corrosion problem. the vehicle stalled while driving, the steering wheel locked, and when the vehicle is turned off, it won't start, you must allow to cool down. the consumer felt that this is a fire hazard/recall #02v288000 scc | |||
| 1 | 04/12/2000 | ||
| The vehicle failed to start, the dealer rerouted the battery cables. *jb the vehicle also had suspension and transmission problems ph *jb | |||
| 03/08/2003 | 48000 | 1 | 08/20/2000 |
| Passenger side ball joint is broken at 48,000 miles. appears there is a safety recall, but ford dealership will not replace part without charging me. *jb | |||
| The vehicle experienced problems with the rear wheel barriers. a recall was issued but the consumers vehicle was not included due to vin. *nlm | |||
| 03/01/2001 | 25000 | 10/20/2000 | |
| Ignition failed, had to be replaced, tires wear incredibly fast (4 sets of tires at 45000 miles), radio cut out, had to be replaced twice, brakes failed at least three times causing two accidents, dealership said they replaced them, but lied and never did, was forced to spend $500 having them replaced, trunk doesn't close, bad suspension, spun out on an exit ramp | |||
| 02/07/2000 | 1 | 01/25/2000 | |
| The vehicle had a suspension problem, (possibly a loose bolt) which caused the wheel on the passenger side to become out of alignment.*jb | |||
| 01/15/2003 | |||
| While driving at 40mph and without warning the front left wheel disconnected from the vehicle. this caused a distraction to the consumer. dealer notified. ph | |||
| 11/12/2002 | 1 | 02/01/2001 | |
| Consumer was exiting a parking garage and placed vehicle in reverse. without warning, car suddenly accelerated and rear tail spun around 2 times then hit a parked vehicle. consumer did apply brakes with no success. ph insurance company informed dealership that there were two recalls that dealt with a defective throttle and speed control which was not performed on the vehicle prior to the accident. other problems included weezing noise while turning. power steering racked failed and replaced. lack of power steering in steering wheel. rear brake pad replacement. rear wheel bearing noise. defective wheel bearings replaced. tire punctured and replaced. hesitation on acceleration. fuel pump and gasket replaced. tires rotted out. key stuck in ignition. replaced malfunctioned shifter assembly. trunk lid wouldn't latch. latch replaced. *tt | |||
| 11/04/2002 | |||
| While driving the vehicle at 20mph the right front suspension collapse. causing to pull out of the road. dealer has been notified. please provide further information. ts | |||
| 10/15/2002 | 1 | ||
| While traveling on a side street without prior warning the vehicle front suspension collaped and the right wheel broke . the dealership is aware of the problem. mr | |||
| 01/14/2002 | 2 | 05/01/2000 | |
| Vehicle has been in multiple dealerships, in tx and in ar and still nothing has been fixed. the suspension had been replaced due to bent struts faulty shocks. the brakes have been redone on 4 seperate occassions and still squeal and grind. the transmission lasted 6 months this time and is being replaced as i type. there is a wierd metal noise coming from the from right side on acceleration. all of the recalls have been completed. did have a burning smell which the dealership could not duplicate. excessive wind noise from the driver side window. which the dealership blames on aftermarket wiring. which would have nothing to do with the wind noise. the car now sways on the freeway as if the wind is pushing the car around when there is no wind. everyone that we speak to cannot help me. the people will pull the car up on oasis and that make comments like oh my god and i have never seen any focuses with this many problems i was a loyal ford person. i own numerous fords. including a 94 cobra, 97 expedition, 86 svo, 67 gt390, and numerous others and this is very discouraging. the fuel pump has been replaced and on a recent trip i had to do 3 tuneups on the car just to get where i was going. oil was leaking into the spark plug holes from somewhere. the car surges to no end. it is just unbelievable. the car has been to various dealerships and mechanic shops 20+ times and is still messed up. i am just glad i got the 100k mile warranty. i would like ford to buy me out of this piece. i cannot afford to trade it in. my girlfriend is a ft student. so we are surviving on my income alone. any help would be appreciated | |||
| 05/28/2002 | |||
| While driving over 60mph vehicle will vibrate. contacted dealer. had wheel aligned, but problem still occurred. *ak | |||
| 06/30/2002 | 7 | 07/01/2000 | |
| Since this car was bought new off the showroom floor, we have had suspension problems. we have had the tires replaced 7 times now and will soon have to have them replaced again due to severe tire wear. alignment has been suspect at all tire changes and warranty has been voided on 3 sets of tires due to misalignment. alignment has been done several times by ford and by private shops. alignment was even set out of spec. by friendship ford (bristol tn) to correct the problem of severe tire wear. to my knowledge, if a vehicle has to be set out of spec. to correct a problem, there is something wrong with the car in the first place. we were told however, by rusty wallace ford (newport tn) that our driving habits were just too rough and they proceded to tell me how to drive. i do not race the car or drive like a maniac and shouldnt have to drive 25mph to avoid replacing tires every 20000 miles. i have since had to replace the left rear wheel bearing that locked up also ruining the spindle, and rear brake pads due to the brakes on the left rear wheel locking up. it seems sort of questionable to me that i have had so much trouble out of that one wheel, the same one that was recalled due to the slight problem of it coming off the car. my mother and i own an inventory service and drive the car as many as 3000 miles a month and sometimes more, so our warranty was used up quickly and all of our problems other than the tires have come after the warranty ended. i do not have a problem with spending money to repair our vehicle as i know nothing lasts forever, but some of these problems are glaring and ford seems to be looking over them. please investigate the problems with the brakes tires as i have found that i am but one of many with problems with this ford product. i have found a website that you may want to look into.....www.fordfocusbrakeproblems.com. please take a look and i believe you will agree this needs to be looked into. thanks. | |||
| 1 | |||
| Consumer was informed that vehicle may have possible suspension problems.*tt | |||
| 05/01/2001 | |||
| While driving at high speeds all lights on the dash started blinking. vehicle was shaking and engine died. please provide any further information. *ak | |||
| 03/01/2001 | 2 | ||
| Vehicle has had numerous alignments , rear tires wear out within 2 weeks. the rear of vehicle will swerve.*jb | |||
| 08/15/2001 | 2 | 12/20/2001 | |
| Positive battery cable is burning off insulation.*ak consumer states that the positive battery cable harness has gotten so hot that it has burned the red plastic cable cover black and has caused the battery to bulge out as if it could burst, consumer states the positive wire was cut from the battery past terminal and there has not been any problems as of yet, also transmission fluid was leaking at the case half, also the front struts were replaced. *slc | |||
| 1 | |||
| Consumer states that at various speeds the vehicle vibrates and shakes violently causing the driving to lose control of the vehicle. the dealer has inspected the vehicle but could not duplicate or correct the problem. nlm | |||
| While driving 70mph vehicle starts to vibrate. admission light comes on. dealer contacted. *ak | |||
| While driving 50 to 55 mph vehicle starts to jerk. vehicle pulls from side to side. when raining back of vehicle slides. dealer contacted. *ak | |||
| 02/25/2002 | |||
| While traveling 30mph on highway there is a jerking noise coming from underneath hood area.*ak | |||
| 10/01/2001 | 4 | ||
| Ongoing problem with vehicle commencing to wobble when it reaches 50 mph or more. vehicle been to dealer shop on three occasions, and the probelm still reoccurring. feel free to provide any further information.*ak | |||
| 11/28/2000 | 3 | ||
| Rear wheels wobble when consumer is driving, this problem can happen at any speed. contacted dealer, and the dealer was not willing to anything. *ak dealer performed recall 00s55b repairs. consumer adds that vehicle pulls to left and steering wheel is off center. *tt | |||
| 08/25/2001 | |||
| Vehicle is making a thumping noise when driving. vehicle sounds as if running over bumps in road. contacted dealer and, dealer stated they can't fix the problem until they find out what the problem is. please add.*ak | |||
| 04/01/2001 | 3 | 03/12/2000 | |
| While consumer was driving gas tank cover blew off the tank and gas was spilling every where.*ak consumer states vehicle has experienced problems with the sending unit and gas gauge. wheel bearings on the left rear failed. transmission fluid leaks, consumer states this is causing slippage and shifting problems. vehicle experiences a burning oil smell. wiring harness failure. light failure (consumer did not specify). gas leaks. failed suspension parts (consumer did not specify). tires wear prematurely (consumer did not give tire information). splash shields broke. brocking wires in central locking system. *slc | |||
| 07/03/2000 | 10 | 02/22/2000 | |
| Was traveling approximately 65mph when vehicle went out of control. wheels had felt wobblely and loose. had to swerve to miss several vehicles. managed to get off freeway and stopped vehicle. had vehicle towed to dealership. was informed by mechanic wheel bearings went out. dealership has to order parts. vehicle was repaired previously under recall.*ak screws keep falling out of seat belt and has happened two times. drivers side seat lever keeps breaking and has happened three times. windshield wipers failed while driving during a heavy rain storm, received recall two weeks later, 01v258, dealer replaced wiper motor. turn signal failed, dealer replaced bulb. problems with brakes, rear drum assembly bearing wore into wheel spindle, front brake pads replaced, front rotors resurfaced. consumer feels every bump in the road. bearings have failed twice. side mirror broke. a-pillar trim coming loose after recall repair 00s20. *slc | |||
| While driving and upon accelerating vehicle vibrates/heistates, and nearly comes to a complete stop, cause unknown. please give any further details. *ak | |||
| 08/16/2000 | 0 | ||
| Suspension is hard when driving , vehicle swings from left to right, and there is a rattling noise. also, seatbelt on passenger's side broke, and when applying brakes, vehicle wanders to the left and right. *ak | |||
| 06/08/2000 | 0 | ||
| Consumer was traveling about 68mph and cruise control got stuck. consumer ran off into the shoulders of the road to prevent from hitting another vehicle. also, vehicle shook and vibrated when driving at speed of 50 mph and over. *ak | |||
| 05/24/2000 | |||
| Vehicle vibrated upon starting and driving. more acceleration caused vibration to worsen. also, vehicle appeared to be slipping out of gear while remaining in drive. vehicle is at dealer's shop at this time. *ak | |||
| 05/13/2000 | |||
| While making a left turn and upon applying brakes vehicle started to pull to the left, resulting in a collision. dealer and manufacturer have been notified. *ak | |||
| 4 | 12/01/1999 | ||
| Since new the car made a strange back-ground noise, not typical of a standard manual transmission. once a ford mecanich took a drive with us to verify and agreed on the noise. after four times the problem is still there. also the 4th gear is hard to shift and the reverse pops out. all the times we got the car back with the service paper stateing: problem not found!. we drived a same model same year car at the gatewayford location and it didn't carry all that problems. lately we ask the store manager some for help. he sad he'll have a ford rappresentative to take a look at the car. three weeks later we are still waiting. what shall we do? | |||
| 02/27/2000 | |||
| Vehicle stalls and then starts to vibrate while driving. *ak | |||
| 1 | |||
| Rear suspension and frame were bent during the second accident in which the driver lost control of the vehicle. yh | |||
| 01/20/2000 | 1 | 11/01/1999 | |
| Clicking noise from front end when turning left. yh | |||
| SUSPENSION - FRONT | |||
| 11/14/2010 | 125196 | ||
| Tl* the contact owns a 2000 ford focus. the contact stated while driving 35 mph, the front end of the vehicle began shaking severely. the contact was unable to maintain control of the vehicle as a tire blew and the contact barely missed crashing into a tree. the vehicle was towed to the dealer who replaced the tire and hub bearing. the repair did not correct the failure and the vehicle would continue to wobble excessively. the manufacturer was not contacted. the failure mileage was 125,196. | |||
| 11/14/2010 | 125196 | ||
| Tl-the contact owns a 2000 ford focus. the contact stated while driving 35 mph the front end of the vehicle was shaking badly causing the vehicle to go out of control blow a tire and almost crash into a tree. the vehicle was towed to the dealer who replaced the tire and informed her they replaced the hub bearing at a cost of $384. the dealer informed her there are no recalls or warranty on her vehicle. after retrieving the vehicle from the dealer the vehicle front end continues to vibrate badly. the manufacturer was not contacted. the failure mileage was 125,196...mw | |||
| 10/06/2008 | 96000 | ||
| Tl-the contact owns a 2000 ford focus. while the contact was driving at approximately 25 mph, there was a loud noise and suddenly the front driver side collapsed without warning. the vehicle continued in operation with caution to an independent mechanic. the failure was contributed to the front driver side coil spring and strut. the technician replaced both front strut assemblies in the vehicle. recently, the front passenger side coil spring detached which caused the tire to blow out. the vehicle was towed to an independent mechanic where both front strut assemblies were replaced for a second time. in addition, there was failure with the rear coil spring. the coil spring and control arm were replaced. the failure mileage was approximately 96,000. js | |||
| 05/16/2010 | 108200 | ||
| Driving down the road in a subdivision at about 20 mph, turned, and heard a cracking sound from left front tire. stopped and got out to look = left front spring coil was broken. i drive a 2000 ford focus. have also had trouble with the ignition system - key not turning in tumbler - and with the fuel pump module. last contacted recall from ford dealership was for wiper motor in 2001. | |||
| 06/03/2009 | 181730 | 1 | |
| The right front coil spring on my 2000 ford focus has broken. this failure is due to a defect in the manufacture of these springs! ford has admitted as much in their customer satisfaction program letter dated november 2004. this failure happened while my 18 year old daughter was driving the vehicle. fortunately it did not result in a crash, but after reading some of the summaries in the other 88 complaints i believe that only by shear luck and the grace of god there have been no fatalities. i do believe that there have been some crashes and injuries, ( see complaints on front suspension in your database. i.e. id no. 886337) as someone who works in the automotive industry i strive to maintain my vehicles to very high standards and this includes keeping them clean including the undercarriage. this is why if you were to inspect my vehicle you would not find any excessive corrosion anywhere on the car except the spring at the failure area. the failure occurred when my daughter was going over a speed bump. *tr | |||
| 02/02/2009 | 52000 | 1 | 09/01/2006 |
| Tl*the contact owns a 2000 ford focus. while driving approximately 35 mph on normal road conditions, the contact heard a loud grinding noise coming from the front end of the vehicle. suddenly, the front end collapsed without warning. the vehicle exhibited front suspension failure and roadside assistance was called to the scene. the vehicle was towed to an independent mechanic for diagnostic testing. the failure caused the struts to separate from the axle. the technician replaced both front struts, axle, and both sway bars. the failure mileage was 52,000 and the current mileage is 52279. updated 04/16/09.*jb | |||
| 02/26/2009 | 102000 | 1 | |
| Left front coil spring snapped, vehicle weight of sharp, broken remainder of spring against front tire while vehicle parked. *tr | |||
| 09/06/2008 | 80000 | 1 | |
| The right front coil spring broke on my car and punctured my front right tire while it was parked. luckily we were parked and the vehicle was not moving or it could of been very dangerous. *tr | |||
| 06/13/2008 | 49000 | 1 | |
| Car was turned on to return home from work. hears a loud noise from front of car when put in drive. car after that was rubbing on right front tire so didn't drive home. left in work parking lot. had towed to metcalf's auto clinic in dyer, in. right front coil spring had broken. asked why would that happen when miles are low 49k for 2000 ford focus se and garage kept. attendant said ford is aware of problem so i called ford dealership in merriville in. was told notices went out to inform owners of problem in nov of 2004 and that an extended warranty was given to fix if problem occurred. only i never received such notice. so now i am asking for ford to pay for repair and they refused it saying it wasn't fixed at a ford dealership. i was also told that you were notified when a notice was sent to me.. but when i called i was told only ford has that information. so is a catch twenty two. warranty offered by ford is suppose to be for 10 years and 150,000 miles. so i fall under warranty but cannot prove i didn't receive notice and is their excuse for not wanting to re-imburse me for repair. *tr | |||
| 06/09/2008 | 62000 | 1 | |
| Spring broke on front end of car- shredded tire that isn't even a year old. mechanic informed me he had the same year & model of car with same problem. i asked if a recall was issued he said he could not locate any. *tr | |||
| 05/26/2008 | 45450 | 1 | |
| The front passenger side coil spring of my 2000 ford focus zts broke in half and punctured the tire. the car was then towed to a mechanic. i have fewer than 50k miles on the car. the only event that might have led up to the break was traveling at less than 10mph over a speed bump inside a parking garage. the spring, shock absorber, and tire must be replaced. and my mechanic expressed surprise that the tire did not explode. i contacted ford to determine whether there was a recall on this part since it was such an unusual occurrence. i was informed that some cars of the same make, model , and year were recalled because of corrosion on these springs. however, my vin number was not included in the recall. a quick search of website set up for ford focus owners by owners revealed several people with the same problem. *tr | |||
| 04/01/2008 | 80000 | 1 | |
| 2000 ford focus #1 car has been owned by me since 2001 (bought from a dealer with 13k miles on it), it gets used lightly and never goes on long trips. i use it just for local driving, to and from work. (about 5 miles a day, car has 80k miles on it) this car is a lemon! i have had some of the strangest problems and gone through more recalls then anyone should have to. #2 problems i'm having currently: suspension car's front passenger side spring has broken, makes very loud crunching noises when turning, needs repair. electrical car has smelled of burning rubber, and electrical system has started smoking on more then one occasion, have come very close to going up in flames. turning the car off then disconnecting the battery terminal cures the problem temporarily. was also told by local mechanic front axles are bad, and need to be replaced soon but do not know much more about it. problems i've had: fuel pump recall, door latch recall, and battery cable recall. have also had problems with the rear bearings of the car, paid out of pocket to fix those, because dealer told me there was no recall on them. after reading nhtsa campaign #01i017000 i have since learned otherwise. #3 all the problems i'm having with the car currently are not fixed. all the other ones were repaired by the dealer with the exception of the rear wheel bearings. the front spring is still available as is still on the car, and he electrical system is still intact. i will have to replace the spring soon but i'll hold on to it. the same goes for the front axle's. *tr | |||
| 05/09/2008 | 113000 | 1 | |
| While the car was parked i heard a pop come from the car. then part of the front passenger side coil spring fell out. *tr | |||
| 03/23/2008 | 90982 | 1 | 01/01/2003 |
| Tl*the contact owns a 2000 ford focus. while driving 30 mph, the contact heard a grinding noise. minutes later, the front end of the vehicle collapsed. she pulled over and noticed metal hanging from the vehicle. the vehicle was towed to the garage and the mechanic stated that the front passenger side spring struts failed. the mechanic replaced the sway bar links, the inner tie rod, the cb boot, the driver side axle, and the front passenger side hub bearing. the current mileage was 90,982 updated 5/19/08 *cn | |||
| 02/27/2007 | 1 | ||
| The strut and spring of my 2000 ford focus broke and needed to be replaced. i was lucky that i was just in a parking lot because i would have lost control of the car at higher speeds. *nm | |||
| 04/01/2002 | 1 | ||
| Both daughter and myself own 2000 and a 2001 ford focus both have front end noise and vibration very loud and shaky were told it is the bearings im concerned and outraged ford dealer service says there is nothing wrong and there are no recalls on our vehicles helpppppppppppp im scared we are going to have a wreck. *m | |||
| 04/07/2006 | 120000 | 1 | 04/15/2000 |
| My car a 2000 ford focus had a front spring break in (2) places causing damage to the strut and the car was not safe to drive. i took it to a local goodyear store and had both springs and struts replaced along with a front end alignment. the cost was $800 for all. i have saved the springs to return for examination. both springs have a sleeve on them about (6)inches at the top and bottom. the area around the sleeve has collected dirt and caused corrosion (rust) to eat through the spring to the point it breaks. this could very well be a safety issue depending on how fast you were driving when it occurs. i was going 25 in a residential area when it broke. i would log to log this complaint as i am sure from looking at the defective parts that others will also be experiencing the same damage. i have owned the car for about 6 years. please let me know how i should proceed. i can provide pictures if desired. regards gary young | |||
| 08/24/2005 | 5 | 06/10/2001 | |
| Dt: 2000 ford focus. the consumer complained about the rear tires wearing out on february 12, 2003. bought two new tires for the rear. the next day i had a four wheel tire alignment. march 31, 2003 two more new tires blew out, and on september 23, 2003 was having problem with alignment, two tires were replaced. the tire company said rear end was out alignment and then went to the dealership and had a four wheel alignment again. in november or december 2003 a new set of four new tires were bought. then, in june 2004 two new tires were bought. the consumer went to a new tire company and it took them four times of driving consumer's car to get it aligned. was looking on the internet about recalls and i found information on silent vehicle recall. called the manufacturer about this silent recall, they said they could not assist consumer on this silent recall. then ,called ford world headquarters, they were still not telling anything on this silent recall. consume r found tsb 03135 on a canadian website but could not pull up any information. *ak | |||
| 08/13/2004 | 86000 | 2 | 12/03/2003 |
| Events, just normal driving. sway bar link disconnected causing sharp rightward pull at highway speed. continued smelling of electrical burning from dash panel with intermittent instrument failure, and airbag lights flashing. smoke came from the vent systems a couple times, but no fire noticed as of yet. nothing has been done to correct failure, costs too much for me to have ford diagnose the problem, $500+ for dash labour costs to pull it and inspect. | |||
| 10/11/2004 | 52000 | 2 | |
| After having the vehicle serviced on two different recalls vehicle performed poorly. the first recall was for battery wiring corrosion. currently, the battery failed. the second was for the pin bolt controls. steering wheel shook, and the two left front tires were replaced for extensive wear, and a blow out. the tires were replaced, and the vehicle aligned. however, vehicle continued to wear out, the tires and the steering wheel shook. manufacturer offered no solution. no recalls found. *ak.....also, was experiencing problems with decreased power. consumer objected to paying for repairs. *ak | |||
| 04/01/2004 | 1 | ||
| Spring on front passenger side broke. could have popped tire causing loss of control of vehicle. *nm | |||
| 10/08/2004 | 64000 | 2 | 03/23/2003 |
| When turning in either direction a rubbing sound was produced. the dealer stated the front struts need to be replaced, but the part was on back order. *jb the springs were broke on the driver's side. 2 struts, 2 springs, 2 sway bar links and aligned the front end were replaced. the consumer requested reimbursement. *sc | |||
| 08/20/2004 | 107655 | 2 | 07/16/2003 |
| When driving more than 20 mph the whole front end shook violently. please provide additional information. *jb altenator replaced still having problems. engine will only allow the vehicle to drive 20 mph. *tc | |||
| 07/01/2004 | 45000 | 1 | 01/30/2000 |
| Front end creaking, crunching, grinding and/or rattling noise from the front suspension while driving at slow speeds and/or while turning. *al | |||
| 04/07/2004 | 60000 | 4 | 11/18/2000 |
| In the last six months the transmission has started to leak fluid (paid to fix that), i get a letter about a recall for the fuel pump take it in and get that fixed on the way to work straight from the dealership one of the guys i work with comments on my brake lights staying on, my brake lights will now not go off and my cruise control will not go on (paid to fix that), then a few weeks later the front wheel fell off! i was pulling into my parents driveway and the wheel just fell off then spent the entire day getting it on a tow truck and getting it off at the dealership. then the technician kept asking me what i hit. repeatedly i told him what happened and he finally said that that couldn't have happened unless i hit something (paid to fix that), now i get in my car to get me something to eat and my key will not turn. *ak | |||
| 02/07/2000 | 1 | 01/25/2000 | |
| Defective front suspension and steering. *ph while driving the consumer heard a loud snap. the vehicle was taken to the dealership who determined that the passenger's side front suspension broke. *mr *nm | |||
| 01/16/2004 | 3 | ||
| My car has a constant bad vibration that intensifies on right turns, going up grades, and over bumps. i have taken it to jim click ford in tucson, az for a total of three times. each time they come up with a different excuse and it never fixes the problem. i have been told at first it was, my tires, i replaced all four tires with top of the line michelins, then i was told that my fuel pump was going out and that is the cause of the vibration, now it is the coils. not one of these has fixed the problem, i am still waiting on the pump to get in stock at jim click, and they did replace the coils at a charge of $370.88. in addition to the vibration it sporadically tries to stall and hesitates when turning. i also have my taillights, and back up lights constantly burning out, i have replaced them 3 times and the last time i had jim click replace them. (the back up light, passenger side is out again) i was also told the first time i took in my car to jim click ford (before the fuel pump recall), i needed to replace a failing fuel pump and that would cost $680.00 to replace. (parts and labor) i could not afford it and took it out of their shop, i then brought it in after the recall and they told me that the fuel pump was not the problem that it was the coil and they could not replace the fuel pump since it was not failing. i then fought it out with them and they said they would replace the fuel pump when it came in stock late january 2004. they did replace the coils and the engine check light was on when i brought it in and that is how they determined that it was the coils. they fixed that problem and i got my car back and guess again the engine light came on the very next day and the vibrations are getting worse. i am starting to feel that this car is a lemon my car only has 64,000 miles and has so many recalls and service bulletins it is scary. *cb | |||
| 10/23/2003 | 30000 | 10 | 01/01/2000 |
| Ford focus fuel pump fails to deliver fuel and car stalls. dangerous! i was only less than half of a tank of gas full and my car stalled out on the very busy davis blvd in nrh tx. it repeatedly died when trying to restart the car to get it to a service station. i filled the car up and the car worked fine. now we never let the car get below a haff a tank. please resolve this issue we could have been killed! this was the most recent time this has happened. this problem and similar hesitation upon acceleration in turns and going uphill have happened numberous times and have left me feeling like i was going to be stranded or worse- in a wreck. i have also had the common ignition cilinder lock problem, a broken door actuator, a broken lumbar support, drasticaly leaking a/c onto the floor, a very noisy front stut noise when going over speed bumps, front car creaking from right front fender noise at highway speeds, and poor service reps that insult person and destroy car (broke things on car that were not broken when brought in for service). all of these things need addressing, but most of all the fuel/hesitation/stalling problem before someone is killed! | |||
| 11/15/2003 | 43000 | 1 | 09/02/2000 |
| Hi, i own a 2000 ford focus and it has been nothing but trouble. i purchased the car brand new in 2000 and have had it in the shop so many times. i have had my rear passenger side window mechanism replaced by ford, then personally replaced the driver front window mechanism and the driver back mechanism due to cable breaks. i have had it in with the radio 3 times and it still does not work correctly. i have had to have the brakes replaced, the ignition block replaced, the struts and shocks. the trunk release has never worked. now it keeps breaking down on me if i drive for more than 1 hour non stop. this weekend i went to san antonio from corpus, it died on the highway 3 times going to sa and coming home 4 times & how safe is that! ford said they cannot do anything for me unless it is messing up when i bring it in while it is acting up, however it always happens when i am away from town. they told me that if they hook it up to the machine it will not tell them anything. also, on several occasions my accelerator has stuck and i cannot brake, i have to put the car in neutral and press on the brake hard while the rpm's are still revving and pull the emergency brake, the first time this happened i was pulling into a parking spot and went over the yellow divider. is there anything i can do? *la | |||
| 08/01/2003 | 20000 | 2 | 08/20/2000 |
| Has been to shop for 26 days in the past 4 months. repeated failure of clutch (manual transmission), failure of brake pads, resulting in minor crash. have had to had ball joints replaced. cruise control was disconnected from accerator/brake. key would not go into ignition and resulted in key ignition switch having to be replaced. numerous recalls and trips to shop since bought brand new in august 2003*ak | |||
| 07/02/2003 | 1 | ||
| Consumer states that front suspension collapsed.dealer notified.*ak | |||
| 06/25/2003 | 41500 | 1 | 04/15/2002 |
| At 40,000 miles on my 2000 focus wagon, dealer tells me that the clunking noise i hear from front and rear will be fixed with a new front tie rod and rear shocks. visited dealer 3 times to fix a windshield washer leak into tailgate, filling light fixtures and seeping into rear of car. i have had my fan motor replaced and my rear door latches are not working correctly. all of many recalls have been addressed, we even received 4 new tires due to tread wearing. it took many trials to get a correct alignment. my stereo often will cut out for no reason. i am no longer under warranty and fear that this most recent suspension repair will be costly while i still make monthly payments on my vehicle. can you help? *jb | |||
| 06/16/2003 | 1 | ||
| Consumer will provide information on the front suspension problem. *ak | |||
| 1 | |||
| The seal on windshield came off and there was a noise in the front end of the vehicle. *ak the engine stalled, and the vehicle experienced a fuel system problem. *jb | |||
| 03/10/2003 | 1 | 08/01/2000 | |
| Clicking noise in front left side wheel area. *jb | |||
| 12/05/2002 | |||
| While driving at 35/40 mph , vehicle pulled sharply to the right. consumer lost control of vehicle, which resulted in an accident. the dealership indicated that this was caused by the entire right front suspension separating from the vehicle which included the axle, tie rod, and wheels. please provide more details. ts | |||
| 09/14/2002 | 25 | 03/01/2000 | |
| First purchase focus it had a loud engine we took it back and they had to replace top of the engine. then other parts of the vehicle started to fall apart. in a 2 year span, mostly the occurances happened in the first yr, molding around the headlights came off along with the molding around the windshield back and front, trunk will not shut the molding around the key hole fell out and the lock inside was loose(taken in twice only the lock was fixed once the molding was just replace the last time, still won't shut) ignition got stuck key would go in but would not turn, engine is stalling all dashboard lights come on and then car stalls in park and just starting to move. dt | |||
| 11/02/2002 | 1 | 01/01/2001 | |
| Cv joint cracked, loud thud noise, car fish-tailed, car hit guard rail, spun hit rail again. dt | |||
| 56000 | 1 | 12/01/1999 | |
| Vehicle hit a bump or pothole in the road and the front end would make a loud clunking noise as if something had come loose or had fallen off. mr *tt *jb | |||
| 09/15/2002 | 1 | 10/11/1999 | |
| Consumer states when turning in either direction there is noise coming from the front end. vehicle has not been examined by dealer. nlm ford checked and said that the problem was from an accident on 3-9-2002. mr | |||
| 11/30/2000 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 08/06/2002 | 1 | 07/01/2000 | |
| I would like to file a complaint regarding my ford focus zx3 right front suspension is making a loud cluncking noise when i put the vehical in reverse/drive. i'm concern after reading that this vehicle front suspension can collapse.investigation: pe02-044. *ak | |||
| 05/23/2002 | 4 | 10/01/2000 | |
| Weak spring front. dealer replaced springs, shock mounts, shields, and bearings on 10/13/2001. on 02/07/2002 dealer replaced bearing assembly, mounting assembly and damper assembly for shock absorber 'binding'. on 05/23/2002 dealer replaced mounting assembly and bearing assembly for shock absorber. also installed correction kit for 'loose' stabilizer end. with all the above repairs, i have to have the car repaired for the fourth time because it's having the same symptoms as the previous three times.*ak | |||
| 05/05/2001 | 2 | 06/01/2000 | |
| Purchased my car in 2000. my car currently has 51,000 miles on it now. since that time, i have purchased two brand new sets of tires and have had my car aligned two times.. ihave also needed my trunk latch replaced and although my brakes have been replaced they continue to squeal. recently, whilr driving on an interstate mt car sputtered and shut down. i waited two hours at which point it was able to be driven. i took it to ford and they believed i need my fuel pump replaced. this occurred one more time approximately three days later.*ak | |||
| 09/01/2000 | 2 | 07/24/2000 | |
| Without warning front tires are wearing out. dealer has been notified. mechanic stated front suspension unit is causing unbalanced wear on front tires.*ak *tt | |||
| 01/01/2002 | 2 | 08/01/2000 | |
| The accelorator cable stuck on the vehicle causing the rpm's to increase and the vehicle not to stop. because of very careful driving, no one was injured. ford claims this is a minor problem. secondly, phil long replaced some front suspension parts because they were defective. from that day the vehicle has had excessive front end noise.*ak | |||
| 05/31/2002 | 1 | 01/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 11/15/2001 | |||
| Front end bounces and makes noises. took vehicle to dealer, and dealer replaced bearings/ control arms and struts. please provide further information.*ak | |||
| 01/01/2002 | |||
| Front end was falling off. contacted dealer, and dealer did not think that there was anything wrong with vehicle. but, when shaking the bumper screws come loose.*ak | |||
| 12/01/2001 | |||
| While traveling at 40-50 mph, there was some extreme vibration which occurred in front end, causing loss of vehicle control. please provide more information.*ak | |||
| 08/01/2001 | 6 | 02/01/2001 | |
| Tires wearing out fast, accelerated speed, and engine kill, uneven suspension, indicator gauges and lights haywire. i was told by ford that i had wrecked the car and had to pay $883.00 for repairs + $350.00 for new tires.*ak | |||
| When driving 50 mph or above front end vibrates, and vehicle pulls to the right. cause unknown. please give any further details.*ak | |||
| At 15,000 miles consumer noticed steering was shaking. a few miles later, consumer was making a left hand turn when steering wheel continued to turn left, wheel could be turned all way around. consumer was told alignment was totally gone. *ak | |||
| Brakes were squeaking at 10,000 miles. took vehicle to dealer, but was told it was a normal characteristic. at 22,000 miles, consumer took vehicle to dealer for another problem with alignment. consumer was told by dealer that brakes were down to metal. please provide further information.*ak | |||
| At highway speeds steering wheel will jump, causing vehicle to sway from side to side. dealer has replaced several parts of front end, and the problem still exists.*ak | |||
| 04/05/2001 | 0 | ||
| While driving about 60 mph and when crossing to the left line lost control of vehicle and fish tailed.vehicle headed toward a wall.turned steering wheel to opposite side, and crashed. consumer complained about front end pulling to side before.*ak | |||
| 03/01/2001 | 5 | ||
| Vehicle vibrated real hard when it started up and cut off. it has been to dealer 5 times. dealer has replaced computer, and changed ignition key and more. dealer has never said why, and didn't have a remedy to problem. consumer has tried lemon law, but vehicle was over the mileage at that time. consumer called ford, and was told to work it out with dealer. problem is still not resovled.*ak | |||
| 11/29/2000 | 2 | 03/01/2000 | |
| These are the probelems with my car. it is only 8 months old, yet this car has had repeated problems. the first major problem is with the brakes. they continually squeak and i was told by ford that it was due to a safety issue. the brakes and pads were replaced yet the problem has continued since. i have also made numerous complaints and had the breaks deglazed and serviced many times only to have the problems continue. the next problem is with the ventalation. the engine strongly smells of burning oil/fuel. this problem was checked and fixed three times, but this problem also continues. the smell is so strong inside the car that passengers now refuse to ride in the vehicle. the smell is also very strong from out side the car. the third problem with the vehicle is with the driver's side door. the lock and latch are very tight and are some times imbossible to turn or open without exessive force. the door hinges are also stiff. this is a lot of friction in the hinges making lots of noise and not allowing the door to move smothley. the last problem i am reporting is with the suspension. this problem has been fixed more than 5 times and it is still a very big problem. new parts have been put in and the squeaking and humming is still very loud. there are also loud clanking noises coming from the suspension.*ak | |||
| 01/04/2001 | 0 | ||
| While driving could feel left side of vehicle is pulling to side where sometimes ir could lose control of vehicle at high speed, and steering could lock to left side without prior warning. *ak | |||
| 3 | |||
| Vehicle pulls to the right and is making noise, the consumer feels it isn't the tires due to having rotations and alignments done, the problems could possibly be a suspension problem, tires replaced however the make/model of the tires were not provided. *slc | |||
| While traveling and when making a turn heard a noise. day after heard a louder noise, and vehicle traveled to the right. manufacturer has been contacted. please provide further information.*ak | |||
| 05/27/2000 | 1 | ||
| Clicking noise in the left front wheel area. *mjs | |||
| 01/20/2000 | 1 | 11/01/1999 | |
| Passenger side front tire made a thud noise over bumps, due to inadequate suspension in the front end. yh | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 04/01/2001 | 1 | 09/01/2099 | |
| Control arm failure resulted in tires needing to be replaced, though they had less than 20,000 miles. ford would not warranty them and firestone would not honor warranty due to damage being caused by defect in the car. the problem with the engine starting and/or dying has just begun in recent months and seems to be getting worse.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 01/02/2004 | 5 | ||
| While driving at any speed vehicle stalled without warning, also vehicle had problem with the ball joints and arms. *ak | |||
| 06/09/2003 | 24848 | 1 | 08/25/2000 |
| Left front lower control arm failure resulting in accident totaling 2000 ford focus zx3. *jb | |||
| 11/23/2002 | 30847 | 1 | |
| Driver felt a vibration and heard a loud pop then the vehicle swereved to the right and hit a bridge. after the accident the vehicle was inspected and showed that the lower control arm had broken on the right side. | |||
| 02/15/2002 | |||
| While driving 35 mph vehicle hit gravel on side of road and slid into guardrail. dealer determined lower control arm was broken.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 10/25/2000 | 275 | 100 | 10/01/2000 |
| Dt: the consumer stated there were multiple problems with the vehicle. the brakes make noises and pulsated when the pedal was depressed. the vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. the dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. there was a vibration in the front end when braking. the lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. the tail light covers retained moisture and condensation built up. the dealer replaced the tail light covers and fuses that were blown due to the moisture. lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. the back hinge and pillar were replaced. *jb | |||
| 01/02/2004 | 5 | ||
| While driving at any speed vehicle stalled without warning, also vehicle had problem with the ball joints and arms. *ak | |||
| 1 | |||
| The recalls on vehicle had failed after mechanic indicated that the recalls were not needed in dry climate and refused to do them. had taken vehicle back to dealership at least 3 times for repairs. the mechanic had supposed to have ordered parts each time but failed to do so. needed parts for the battery cable (recall campaign #02v288000), the rear wheel bearings recall campaign #01i017000 and the ball joints. parts were never ordered.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER ARM | |||
| 06/26/2005 | 1 | 08/10/2000 | |
| Right front coil spring broke without warning. bearing on the upper ti rod froze up | |||
| 01/02/2004 | 5 | ||
| While driving at any speed vehicle stalled without warning, also vehicle had problem with the ball joints and arms. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 01/02/2004 | 5 | ||
| While driving at any speed vehicle stalled without warning, also vehicle had problem with the ball joints and arms. *ak | |||
| 1 | |||
| The recalls on vehicle had failed after mechanic indicated that the recalls were not needed in dry climate and refused to do them. had taken vehicle back to dealership at least 3 times for repairs. the mechanic had supposed to have ordered parts each time but failed to do so. needed parts for the battery cable (recall campaign #02v288000), the rear wheel bearings recall campaign #01i017000 and the ball joints. parts were never ordered.*ak | |||
| SUSPENSION - FRONT - HUB | |||
| 03/23/2008 | 90982 | 1 | 01/01/2003 |
| Tl*the contact owns a 2000 ford focus. while driving 30 mph, the contact heard a grinding noise. minutes later, the front end of the vehicle collapsed. she pulled over and noticed metal hanging from the vehicle. the vehicle was towed to the garage and the mechanic stated that the front passenger side spring struts failed. the mechanic replaced the sway bar links, the inner tie rod, the cb boot, the driver side axle, and the front passenger side hub bearing. the current mileage was 90,982 updated 5/19/08 *cn | |||
| SUSPENSION - FRONT - MACPHERSON STRUT | |||
| 11/16/2007 | 1 | 12/15/2000 | |
| 2000 ford focus with 30,000 miles. differential blew up and destroyed the transmission. one year ago the struts had to be replaced in the front end. i understand these things are not normal occurrences especially with the amount of driving i do. i can't sell or trade in the car without repairing the transmission, estimate: 2,700. *tr | |||
| 06/10/2006 | 97937 | 1 | 09/16/2000 |
| Broken spring in front of 2000 ford focus. leading to other unsafe conditions on the car. strut bearings,control links unstable steering vibration. *jb | |||
| 03/18/2006 | 66659 | 1 | 06/28/2002 |
| While driving my 2000 ford focus sedan upon exiting the parkway saturday evening march 18, 2006, i heard a loud thud from within the front end, like something had snapped. nothing looked to be wrong. a short time later, the vehicle started to emanate a loud high-pitched grinding noise and then a lot of smoke. what happened is the front right wheel suspension spring snapped off the strut and gorged a deep trough or groove in my tire. fortunately the tire was brand new. if this had happened while i was driving on the parkway a few minutes before, no doubt the tire would have blown and sent me careening out of control. my mechanic put the car up on a lift so i could take photographs. my mechanic is making the repairs today. he reports the strut spring broke in three separate places. the front tire is destroyed and rendered totally useless. the odometer reading is 66,662 miles. the defective parts will be retained and made available for physical inspection. i am sending my photos as an attachment with my e-mail message to the nhtsa at their following address: webmaster@nhtsa.dot.gov i have never experienced this type of mechanical failure in any other vehicle make or model and i have been driving continuously since 1965. you will observe that a number of identical mechanical failures involving the ford focus struts and springs are posted by others at the nhtsa web site. *jb the mechanic informed the consumer the front strut broke which caused the front coil spring to break into three pieces. updated 04/04/06. *jb updated 05/25/06*jb | |||
| 01/12/2006 | 67000 | 2 | 05/15/2000 |
| Always noted a rattling, which i was told was a strut noise, but nothing was wrong. two weeks ago the right side strut spring broke and nearly destroyed a tire. had to be towed, and then had spring replaced. 10 days later the left side spring broke as i entered driveway. many reliable sources have informed me that there was no way a 2000 vehicle with 67,000 miles should have these problems. the warranty expired. . bottom line was that ford used either inferior or defective springs on a important part of the car.*ak | |||
| 09/10/2004 | 106445 | 3 | 10/01/2002 |
| 1) noise coming from right front 2) both front springs and struts had to be replaced because the right front spring had broken and cut the right front tire down the middle (which also had to be replaced). the spring also bent the strut.*ak 3) all old parts are available - see #2 for what was done to correct failure. repairs had to be made on an emergency basis. | |||
| 03/26/2003 | 39000 | 1 | 04/02/2000 |
| Ignition switch will not turn. i noticed in researching the internet that many others had the same failure. i did not see a recall. this is the latest failure of many: brakes, fuel gauge, bad struts. now at 39000, i am 3000 miles out of warranty. *jb | |||
| 07/02/2001 | |||
| Front mcpherson struts were replaced due to vehicle making clunking noises when making turns at low speeds or at high speeds. contacted dealer, and dealer replaced struts, but solution did not work.*ak | |||
| 03/11/2002 | 1 | 09/01/2000 | |
| Brakes have squealed fron about 1500 miles. have had pads replaced, but squeals did not go away. front brakes grind, at shop now. in november 2001 had to have struts replaced while having recall work done. struts little over a year old. engine makes a chirping noise at about 1000-2500 rpm, but dealer unable to duplicate. also squeals or whines when making right turns. windshield cracked when a small stone hit it. will have insurance replace. overall, not happy with car. been in the shop three times in the last year!! | |||
| 10/13/2000 | 6 | 06/13/2000 | |
| Strut was replaced, tires were replaced 6 times because of the strut failure which caused excessive wear, the vehicle had less than 10,000 miles after all the tire replacements. (attorney for client) *slc | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 10/03/2002 | |||
| Consumer states abs light has illuminated, vehicle shimmy's, consumer noticed that the right rear wheel is wobbling. consumer states that the wheel bearing got so hot it melting the hub cap off. please provide any further information. mr | |||
| 01/14/2002 | 2 | 05/01/2000 | |
| Vehicle has been in multiple dealerships, in tx and in ar and still nothing has been fixed. the suspension had been replaced due to bent struts faulty shocks. the brakes have been redone on 4 seperate occassions and still squeal and grind. the transmission lasted 6 months this time and is being replaced as i type. there is a wierd metal noise coming from the from right side on acceleration. all of the recalls have been completed. did have a burning smell which the dealership could not duplicate. excessive wind noise from the driver side window. which the dealership blames on aftermarket wiring. which would have nothing to do with the wind noise. the car now sways on the freeway as if the wind is pushing the car around when there is no wind. everyone that we speak to cannot help me. the people will pull the car up on oasis and that make comments like oh my god and i have never seen any focuses with this many problems i was a loyal ford person. i own numerous fords. including a 94 cobra, 97 expedition, 86 svo, 67 gt390, and numerous others and this is very discouraging. the fuel pump has been replaced and on a recent trip i had to do 3 tuneups on the car just to get where i was going. oil was leaking into the spark plug holes from somewhere. the car surges to no end. it is just unbelievable. the car has been to various dealerships and mechanic shops 20+ times and is still messed up. i am just glad i got the 100k mile warranty. i would like ford to buy me out of this piece. i cannot afford to trade it in. my girlfriend is a ft student. so we are surviving on my income alone. any help would be appreciated | |||
| 08/05/2000 | |||
| Brakes do not work and driver uses his clutch to slowdown vehicle. also, front brake drums, and front shocks broke/ vehicle stalls unexpectedly, and the cv axle broke. dealer cannot determine cause any of these problems. please provide further information. *ak | |||
| 01/01/2000 | 1 | ||
| When going over bumps in road and over railroad tracks, at 25 mph, a thumping noise comes from the rear of vehicle. dealer replaced right rear shock. the vehicle was taken to the dealership. shocks and struts replaced. also, the cruise control cable was replaced. *cj | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 04/30/2005 | 90000 | 1 | 03/01/2000 |
| Contact states; contact was on freeway and heard a popping or cracking noise in the front end. tried to put into gear, made same noise. have been in contact with dealer and there was a recall on the front spring, corrision problem. driving 65 or 70, when incident happened. | |||
| 79000 | 1 | ||
| While driving approximately 45 mph right front spring broke. *ak | |||
| 10/31/2003 | 5700 | 2 | 12/31/2001 |
| Currently own a 2000 ford focus wagon with approximately 57,000 miles on it. in the last 3 months we have had 2 breakdowns that could of very easily ended tragically. 1st: 3 months ago the front driver side suspension spring sheared in half. the sharp shear of the spring went into the tire and ended ripped it apart. thank god my wife and kids were only going 25 mph. 2nd: 1 week ago the fuel line clip attaching the fuel line to the gas tank burst into pieces in a parking lot of a local store as my wife was driving around. again, thank god nobody was smoking nearby. *la | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 06/11/2008 | 40000 | 1 | 07/12/2001 |
| Tl*the contact owns a 2000 ford focus. the contact stated that the engine stalled sporadically. a technician inspected the vehicle and stated that the fuel pump was the cause of the failure; however, the repair shop would not assume responsibility because the vehicle was titled salvaged. the failure mileage was 40,000 and current mileage was 65,000. updated 07/01/09 *bf the front coil springs failed as well. updated 07/06/09.*jb | |||
| 05/18/2008 | 136000 | 1 | 09/12/2003 |
| Tl*the contact owns a 2000 ford focus. the vehicle was taken to a mechanic for an alignment. at that time, the contact was informed that the two front coil springs failed and needed to be replaced. the mechanic replaced the two front springs, the two rear wheel cylinders, and a brake line. the contact learned of nhtsa campaign id number 01i017000 (wheels:lugs/nuts and bolts), but it did not apply to her vin. she called the dealer and was informed that the recall had expired. the current and failure mileages were 136,000. updated 06/16/08 *bf | |||
| 03/16/2008 | 20000 | 1 | 04/14/2000 |
| Went to back out of driveway and heard loud scraping noise. found front coil spring broken and protruding into top of tire. also, found a lot of rust under car by front tire. severely gouged tire in just short distance in driveway. *tr car is at dealership for repair at this time. presently car has only approximately 20,000 miles. if this had occurred at highway speeds, we would probably be dead! | |||
| 01/05/2008 | 1 | ||
| Driver side front coil spring snapped. *tr | |||
| 12/01/2007 | 97800 | 1 | |
| Front coil spring broke and could have caused bad accident and injury. coil spring where it broke was rubbing on front tire. front end had been noisy and would sound like something bumping or not connected when on rough pavement or speed bumps. had to have front coil springs and struts replaced, re-aligned. *tr | |||
| 02/08/2007 | 60829 | 1 | |
| 2000 ford focus tire blew out. customer states she was informed after the repair of the vehicle that there was a silent recall on the coil spring. she stated that the coil spring broke causing the tire to blow out. *kb the consumer stated she was notified by ford that they were not going to be reimbursed for the repairs. the consumer provided a copy of the silent recall issued by ford pertaining to the vehicle. *tr | |||
| 05/26/2007 | 102860 | 1 | |
| We were driving our car (a 2000 ford focus) and had just pulled into our driveway, as we shut off the engine we heard a popping sound, but neither my wife nor i could decide if it was the car. about 30 minutes later my wife was going someplace with the car and when she had backed up we heard a scraping sound coming from the front end. upon investigation we found that the driver's side coil spring had broken and a sharp pointed end of what was left was poked out into the tire, the tire did not blow, but could have if we were traveling at any significant speed. the coil spring should have been restrained by a clamp and a cup shaped plate, but the plate was not cup shaped at all. this seems like a defect and an unsafe thing that could result in injury or death to the occupants of the car. ford has a known bad track record with springs, and there is a technical service bulletin that should be upgraded to a recall. further, other models of ford should be inspected to see if they also have this engineering design flaw with the spring base plate. *tr | |||
| 05/23/2007 | 1 | 04/01/2002 | |
| Own a 2000 ford focus, was backing out of a parking space, when i heard a loud noise from the front drivers side. stopped the vehicle, got out to see if i hit anything, nothing was there, just smooth asphalt. was very nervous about driving the vehicle after that. on my hour commute home i notice the vehicle drove differently, something didn't feel right. also noticed a rubbing noise when turning the steering wheel. drove as slowly as possible. called my mechanic next morning, took it in to be looked at, two mechanics took a quick look and drove it. both came to the conclusion the front drivers side spring coil had broke! mechanic informed me the vehicle was very unsafe to drive. *tr | |||
| 04/23/2007 | 122709 | 1 | 05/17/2000 |
| Was driving slowly (luckily), when the spring of the suspension broke on our ford focus se 2000 station wagon. this lead to shredding of the front tire. ford replaced the 2 front springs for free indicating that they knew about this defect and chose not to fix it in advance despite the risk. nevertheless, the same incident would have happened at 75 mph it is very likely that this would have lead to an accident with possible injuries/deaths. *tr | |||
| 03/05/2007 | 130000 | 1 | 09/30/1999 |
| Up to this time, the vehicle was running fine with no sings of any problems. i had just merged on the highway. suddenly, i heard a loud bang. i thought a rock had kicked up and struck the bottom of the car. after exiting the highway and making a turn, i heard a clunking noise. after getting the car to the shop to check the problem, it was found that the front driver side coil spring had snapped. to repair properly, both front coil springs and struts will be replaced and the front end aligned. only new replacement parts used for repair. i never heard of, or experienced this. *jb | |||
| 02/12/2007 | 98000 | 1 | 04/07/2005 |
| Tl*- the contact stated that while driving the 2000 ford focus with 98,000 failure mileage at 30 mph she heard a dragging sound and the vehicle began to smoke from the front passenger and driver sides. the smoke and dragging got worse, therefore, the contact returned home. the vehicle was raised, and the contact noticed that both driver and passenger coil springs were broken. the vehicle has been repaired. *ak the consumer stated original coil springs were sent back to ford to assist in possible reimbursement, however the ford focus was not listed in the recall notice provided. update 05/04/07 *tr | |||
| 06/07/2006 | 65000 | 1 | 05/07/2000 |
| Front passenger spring broke, separated from the mounting bracket, embedded the end of the spring into the tire which punctured it. vehicle required towing for repair. i was notified of an extended warranty on the problem and submitted a claim to the local dealership for reimbursement. after 5 months of follow-up, i finally received a check for the repairs. *jb | |||
| 12/20/2006 | 72000 | 1 | 03/09/2000 |
| Driving on rt 80 at 65 mph the passenger front coil spring failed causing the coil spring to rub on the tire and damage it. however, the bf goodrich sidewall was strong enough to allow the car to be driven slowly to a ford dealer about 1.5 miles away. both front coil springs were then replaced per the earlier nhtsa agreement with ford. the coil springs were left with dealer. as the coil failure could have caused a high speed blow out, in my opinion, ford should replace all 2000 to 2003 focus front coil spring in stead of free replacement when they fail per ford's 03m02 customer satisfaction program. *jb | |||
| 08/01/2006 | 93782 | 1 | 04/15/2000 |
| While leaving a parking lot, crossed a speed bump, at 5 mph, heard a loud clunk and the car would not easily move. car was taken to a repair facility on a flatbed. garage determined that the left front coil spring broke and bound up on the left front tire. the left front coil spring was replaced, as well as the left front sway link, which was also damaged by the broken spring. the broken spring is available for inspection. *jb | |||
| 07/16/2006 | 68000 | 1 | 02/10/2000 |
| While having the car serviced at a 'big-box' service department on july 16,2006 ,it was lowered to the floor,with a loud bang...the right front coil spring had snapped , with a part wedging the new front tire against the inner panel..the other part of the spring damaged the strut assembly..the service manager told me to contact a towing company --because the car could not be driven.. when my tow truck driver saw the car and dragged it off the lift ..he replied to me that i was lucky it did not happen at 65 mph or i would have been history.. now, even with all--all new parts i don't know if i will ever feel safe driving it..*nm | |||
| 07/24/2006 | 78259 | 1 | 05/12/2003 |
| The front left coil spring on my car snapped and lodged in the front left wheel, causing it to seize while driving at highway speeds. the car came to a rapid halt, and if i wasn't in the right lane when the incident occurred, an accident might have resulted. a few days before, i had heard a snapping sound from the left side of my car, but i noticed no immediate symptoms. ford has determined that the coil spring was improperly manufactured, but no recall was performed. ford's response (campaign 03m02, in response to investigation ea 02-023) was not adequate for the following reasons: 1. ford's response states that the spring failure will cause suspension noise, possibly accompanied by sagging of one side of the vehicle. clearly, the failure that i experienced was not considered when determining if the situation warranted a recall. 2. ford did not notify me that it knew that the front coil springs were defective. this left me without the information that i needed to recognize the failure and prevent further problems. 3. the spring was inspected by the dealer 7 months before the accident, but the corrosion was not spotted. this indicates that the dealers were not monitoring the spring, despite the fact that i live in a high-corrosion area. *jb | |||
| 07/18/2006 | 1 | 03/03/2004 | |
| I was driving my ford focus & the front coil spring broke while i was driving the front end of the car collapsed on the front tire. i was driving 65 miles and hour seconds before i fortunately slowed down to a stop...noticed a noise like a flat tire, something did not feel right just before it collapsed on the road, i again thank god, i decided to turn around to go back home & immediately upon that turn around the car collapsed. these recalls safety campaigns are risking my life, but terrifies me for my newly driving son behind the wheel. as if that is not bad enough, i now have to file this complaint also. electrical system ignition---unable to remove key....car was unable to be towed car locked up..steering everything. cost of repair was quoted from $382.00 from ford service dealer...meanwhile the huge inconvenience car parking fees..for being in a public parking lot. | |||
| 06/28/2006 | 14250 | 1 | 06/26/2000 |
| I was parking when i heard a noise. the coil spring on the right front had broken. i drove to a gas station and had it repaired. *jb | |||
| 06/10/2006 | 107000 | 2 | 10/10/2000 |
| I was going about 15 mph when i hit a small pot hole in the road. soon after i began to hear a clicking noise when i would take turns. after bringing the car to a mechanic i was told that both front coil springs had shattered. after having these fixed as they were under extended warranty by the manufacturer i am told that coincidently i have new front suspension and abs issues which though most likely were caused by the coil string malfunction will not be covered as subsequent damage and i am on my own. had the damage to the coil spring not occurred there would have been no issues with the abs or front suspension. *jb | |||
| 06/10/2006 | 97937 | 1 | 09/16/2000 |
| Broken spring in front of 2000 ford focus. leading to other unsafe conditions on the car. strut bearings,control links unstable steering vibration. *jb | |||
| 06/14/2006 | 42000 | 1 | 10/30/2000 |
| Dt*: the contact stated while traveling 25 mph, there was a loud pop as though something hit underside the vehicle. the steering then pulled to the right. the vehicle was driven to an independent repair shop that determined both front coil springs fractured and the springs were replaced. | |||
| 06/09/2006 | 1 | 10/25/1999 | |
| Left front suspension spring broke after riding over a manhole cover at low speed. the vehicle made a grinding noise and it was parked in the nearest parking garage. the damaged tired had to be removed and replaced with the spare to move the car back out of the parking garage to be towed. this tire was also damaged (however, the damage was less severe). the car was then towed to the nearest dealership. the coil spring cleaved under the rubber shielding and damaged the left front tire. if this had occurred at highway speeds, the tire would have punctured and caused significant damage and possibly injury/death. *nm | |||
| 03/31/2006 | 99953 | 1 | 01/01/2006 |
| Dt*: the contact stated while in reverse coming out of a parking space at 1mph a noise was heard rubbing against the tire. upon inspection, the contact determined the front passenger side coil spring broke. the part with the rubber seal in the coil spring rusted causing the failure. the vehicle was taken to an independent mechanic who suggested contacting the nhtsa to file a complaint. the manufacturer has not been alerted. | |||
| 03/18/2006 | 66659 | 1 | 06/28/2002 |
| While driving my 2000 ford focus sedan upon exiting the parkway saturday evening march 18, 2006, i heard a loud thud from within the front end, like something had snapped. nothing looked to be wrong. a short time later, the vehicle started to emanate a loud high-pitched grinding noise and then a lot of smoke. what happened is the front right wheel suspension spring snapped off the strut and gorged a deep trough or groove in my tire. fortunately the tire was brand new. if this had happened while i was driving on the parkway a few minutes before, no doubt the tire would have blown and sent me careening out of control. my mechanic put the car up on a lift so i could take photographs. my mechanic is making the repairs today. he reports the strut spring broke in three separate places. the front tire is destroyed and rendered totally useless. the odometer reading is 66,662 miles. the defective parts will be retained and made available for physical inspection. i am sending my photos as an attachment with my e-mail message to the nhtsa at their following address: webmaster@nhtsa.dot.gov i have never experienced this type of mechanical failure in any other vehicle make or model and i have been driving continuously since 1965. you will observe that a number of identical mechanical failures involving the ford focus struts and springs are posted by others at the nhtsa web site. *jb the mechanic informed the consumer the front strut broke which caused the front coil spring to break into three pieces. updated 04/04/06. *jb updated 05/25/06*jb | |||
| 02/15/2006 | 43263 | 1 | 02/14/2000 |
| Had car towed after loud noise coming from front end. front coil spring broke while car was parked(??). dealer replaced the spring at no charge under recall 03m02b (coil spring corrosion warranty extension). dealer said could not replace rest of coil springs until/unless they break. is it dangerous to drive around with possibly defective coil springs? *jb | |||
| 01/12/2006 | 67000 | 2 | 05/15/2000 |
| Always noted a rattling, which i was told was a strut noise, but nothing was wrong. two weeks ago the right side strut spring broke and nearly destroyed a tire. had to be towed, and then had spring replaced. 10 days later the left side spring broke as i entered driveway. many reliable sources have informed me that there was no way a 2000 vehicle with 67,000 miles should have these problems. the warranty expired. . bottom line was that ford used either inferior or defective springs on a important part of the car.*ak | |||
| 02/23/2005 | 72146 | 1 | |
| At approximately 70,000 miles, i noticed a clunking noise while turning. after investigating the problem, my husband noticed that the driver side front spring coil was broken. if i would have continued to drive i'm sure it would have punctured the tire. we took it and had the spring coils in the front both replaced. *jb | |||
| 07/15/2005 | 70000 | 3 | 08/31/2001 |
| Dt: had sererall issues with the vehicle its metal causes premature failure. the coil springs had to replaced .they broke and the rear door latches were in the process of disingrating . they put in weather stripping. the rear wheel bearings malfunctioned. contacted ford, they did two after warrenty repairs to the vehicle. ford said it needed a new axle. this started on july 15, 2005. there was a real high pitch whining noise before determining the problem with the axle. *ak *jb | |||
| 04/30/2004 | 77750 | 1 | 09/01/2000 |
| Dt: the front right passenger side coil springs broke. when this occurred it stopped the car and punctured the right front tire. the vehicle was towed to a repair shop. the repair bill cost $1000. the tie rod end was damaged along with the struts, upper bearing plates, front stabilizer rings, tire, a new right side axle, and control arm. they were replaced. the mechanic said there was a crack in the front coil springs that caused the aforementioned failures. in 11/04 there was a recall on the front coil springs and the consumer was notified by recall letter. recall repairs had already been done in april when the incident occurred. consumer took repair bill and recall letter to dealer, and they submitted it to ford. however, ford sent back a check for $480 but not the $1000 the consumer spent. they only paid for the coils and some other work, but claimed that some of the other repairs were unnecessary. the consumer wanted to file a complaint attempting to force ford to pay for all repairs that were done. *ak *jb | |||
| 07/06/2005 | 50000 | 2 | 10/25/2004 |
| Both front coil springs broke during normal usage. the springs, struts and one strut bearings had to be replaced. *jb | |||
| 07/03/2005 | 83500 | 1 | 10/29/2000 |
| 1) no known events lead up to the failure. we had no warning. we did nothing unusual. 2) we were driving and heard a loud noise. we hadn't run over anything and the car appeared fine. upon taking it to be looked at we found that we needed a new spring. we also found out that this is a very common problem in the 2000 focus and also that the ford taurus had the same problem. however the taurus was given a safety recall. i was informed by my mechanic that had the spring punctured my tires sidewall, i would have blown a tire and could have lost control of the vehicle, which, even at lower speeds is undesirable. 3) the mechanic put in a new spring, but thinks that the other spring may be more vulnerable now having beared the extra load. also, he says our struts may have been compromised as well... i don't have a lot of money so he replaced the spring on the front passenger side and that is all for now. *nm | |||
| 06/26/2005 | 1 | 08/10/2000 | |
| Right front coil spring broke without warning. bearing on the upper ti rod froze up | |||
| 04/11/2005 | 01/22/2003 | ||
| During a routine driving, the front right spring of my 2000 ford focus, simply brook. as a result, the front shock was tilted to the right. i had to replace both springs and shocks. i was very lucky it occured when i was driving in the city at 25 miles per hour, otherwise i could be involved in an accident. on november 2004 ford issued an extended warranty for these front springs saying that portion of the front coil springs may not have received adequate corrosion protection which may eventually lead to a fracture of the spring. i have called ford dealership to fix the problem, but they wanted me to pay for the expenses, saying that it is not a recall. any requests for a refund were denided. please, i need your help. thank you. | |||
| 06/11/2005 | 59000 | 1 | 08/27/2000 |
| Front passenger side coil spring broke and the sharp edge of the spring (created by the break) stuck into my tire causing a flat. the car came to a grinding hault. i was traveling at about 5-10 mph, turning down a side street. i had been on the highway 2 minutes earlier. if this happened on the highway it would have been very dangerous probably resulting in serious injury or death. when i talked to the service tech. at my local dealer he told me that it was a recall item but ford did not send out notices and they were fixing the problem cars when they come in broken. the local ford dealer replaced both front springs and the one tire that was damaged. | |||
| 06/09/2005 | 46337 | 1 | 01/15/2003 |
| While driving, rolled over high-speed speed bump at about 25 mph, heard a loud noise. afterwards, right front of car made very loud clicking noise as if it were binding during sharp turns at low speeds. upon further inspection, found right front coil spring broken. both springs had portions of the black coating missing, exposing rusty steel. uncertain if driver's side spring broken. broken right front spring tilted inwards, did not contact tire. | |||
| 06/08/2005 | 70000 | 1 | 04/30/2002 |
| Dt: front coil spring broke on passengers side, the spring was locked on the tire and ruined the tire. goodyear had never seen anything like that, and ford said they never had one come in like that. goodyear said it could have been anything that made it break. *ak | |||
| 05/20/2005 | 81801 | 1 | 04/20/2002 |
| Dt: without warning driver's side front coil spring broke . ring that sits on top of coil spring that supports the car broke. has not gone to dealer yet. manufacturer has not been contacted.*ak the consumer contacted the dealer and manufacturer and they informed the consumer that the part had been recalled. however since the consumer had the part repair at a non-ford dealer they refused to reimburse the consumer for the repairs. *nm | |||
| 05/03/2005 | 1 | 04/09/2005 | |
| Contact states: right front coil spring broke, causing loss of control, damaging right front tire. *ak | |||
| 04/18/2005 | 60000 | 2 | 01/15/2004 |
| Pe02-044 is the investigation number... this is information with a link to pictures to show how lucky i was not to be driving. this can happen without warning. ford agreed to fix it. i have my tire replaced as well, however this should have been recalled for inspection. there was a letter sent, but i, as a second owner of the vehicle used had no way to know it was a possibility. how many more people are driving these case as lease turn ins and have no idea of the potential. please make this a recall. i was lucky, if i was driving on the highway, i could have been in trouble. copy of my letter to transport california. i have recently had both my front springs fail in my 2000 focus zx3. the right one failed and punctured the tire. upon inspection, the left one was also shown cracked. the spring penetrated my right front tire and destroyed it as i reversed. what is concerning me, is there was never a recall on this issue. i am trying to obtain information from ford regarding this. after some research, i have found a letter from ford regarding an extension of warranty for springs for 10 years, 150000 miles.*ak i was very lucky. if this spring failure occurred while driving at highway speed, the affect on steering and control would have been incredible. not to mention the damage to the car after wards. if this is a know issue, there should be a recall to have these items fixed, not just replaced after failure (i am not sure if they will replace mine yet). links to damage in pictures: http://www.hpphoto.com/servlet/com.hp.hpguestlogin?user name=dawezilla&password=26544160 | |||
| 04/05/2005 | 63000 | 1 | 07/26/2002 |
| The front suspension has been making popping and groning sounds leading up to the problem. they were very loud when going over bumpy road. the failure happened when we went to pull away from a stop sign. the left front spring broke with a loud banging sound. the car pulled slightly to the right but was still controlable. to fix the problem we had to replace the front springs and struts. i replaced both sides of the car for fear that the other side would break while i was on the highway. *ak | |||
| 02/03/2003 | 72000 | 1 | |
| The left front tire fell off unexpectedly while the vehicle was being parked. results showed that the front coil spring broke off the vehicle. *ak *sc *jb | |||
| 03/10/2005 | 83539 | 1 | 03/03/2000 |
| 1. several loud popping noises every time the steering wheel turned from left to right or right to left full. 2. drivers side coil spring broke, 3. replaces front coil springs.*ak | |||
| 03/15/2004 | 93000 | 1 | |
| Complaint received via e-mail.my car started making a terrible screeching noise. fortunately, i was within 1/4 mile from a mechanic, so i pulled in there. the mechanic, dan, told me the front springs had broken on the car, and he even showed me just how close one of the springs had gotten to puncturing a tire. had i driven to nappanee, i believe the spring would have punctured the tire. we both looked on the internet for recall information since broken springs seemed so odd. nothing was there, so i paid over $300.00 out of pocket for the repair. now, i see cars like mine are having problems with the springs, and that ford is covering these kind of repairs for ten years or 150,000 miles. i didn't know that when i paid for the repair. i want reimbursement, but more importantly, i would like to see ford motor company acknowledge this serious safety problem through a recall rather than a service bulletin. i called ford just today, and the service person said to take original repair bills to my dealer's service manager for review. the dealer is supposed to send them to ford where a reimbursement decision will be made. this concerns me. i don't understand why in the world this obvious safety matter has not been made a recalled item. i didn't know the springs were broken until the mechanic told me. springs, i do not believe, are something the common ordinary person checks during oil changes. i would like to see ford initiate an immediate recall for the springs since it's such an immediate safety concern. had i driven on those broken springs much longer and had i been going faster than town speeds, i probably would no t be here to write this letter today. my car has been great overall. yes, i've had a lot of recall work, but i still like the car and do not regret buying it. i might buy another focus. but still, i think ford is wrong for not doing a recall on the springs. *nm | |||
| 10/11/2004 | 1 | ||
| The front right coil spring has broke. the consumer has contacted the ford manufacturer and was told that they would not do anything. consumer says that ford extended the warranty, but his did not comply due to the year it was built. please provide any further information. *jb | |||
| 09/20/2004 | 1 | ||
| While driving at low speeds front coil spring snapped. dealership was notified, but did not resolve the problem.*ak | |||
| 09/10/2004 | 106445 | 3 | 10/01/2002 |
| 1) noise coming from right front 2) both front springs and struts had to be replaced because the right front spring had broken and cut the right front tire down the middle (which also had to be replaced). the spring also bent the strut.*ak 3) all old parts are available - see #2 for what was done to correct failure. repairs had to be made on an emergency basis. | |||
| 09/15/2004 | 34182 | 1 | 06/20/2000 |
| Left front suspension spring fractured inside the sleeve at one coil from the bottom. fractured end of the spring was forced against the tire, damamging the tire. this is the second oem coil spring to fracture on this car, reference odi confirmation number 10030978 describing the fracture of the right front coil spring. why is there no recall on these springs? why hasn't ford motor company's customer satisfation program 03m02 been extended to include all 2000my focus instead of covering only focus's built up tp december 1999?*ak | |||
| 04/29/2004 | 44849 | 1 | 06/15/2000 |
| 2000 ford focus, right front coil spring broke. car only had 44,849 miles on it when this occurred. the coil looked very old and worn for that new of a vehicle. has this been a problem found on these vehicles. if this would have happened on a highway vs a parking lot, there would probably been a horrific accident. *ak | |||
| 09/10/2004 | 1 | ||
| Front coil spring broke, leading to tire puncture. *ak | |||
| 09/05/2004 | 41650 | 1 | 05/20/2001 |
| Below is the email i just sent to my local dealer where i bought my car new. yesterday we talked about the replacement of my front springs and struts on my 2000 focus, vin#1fafp33p9yw356073, as my passenger side front spring broke. obviously, i think we both feel that this shouldn't happen with only 41,655 miles on the car. i went on line and discovered that this has been a problem with this model and in fact a replacement program, 03m02, was initiated to deal with it but mine is not one of the vin's affected. i called ford this morning and they are forwarding my report to the engineering department. they indicated that they were in some way going to be contacting the lofink service department about the vehicle. would you let me know, as soon as you receive any information from them, if they are offering any adjustment to me for the approximate $359 cost estimate you gave me. also, what would be the total cost of: (1)replacing just the one spring or (2) both springs without replacing the struts at this time in either case. i am sending a copy of this email to the nhtsa and to the center for auto safety.*ak | |||
| 08/11/2004 | 50000 | 20 | 07/14/2000 |
| Purchased 2000 ford focus 7/2000 2/00 safety recall on rear wheel bearings indicates loud grinding clunking noise. 1/01 recall on the a-pillar trim panels complained about my rear brakes squeaking causeway ford manahawkin nj found nothing however they replaced rear brakes and rotated tires 10/01 recall wiper motor pack i complained about front brakes squeaking ford cleaned and deglazed front brake pads and did another tire rotation 12/01 recall rear wheel bearings constant wobble and grinding noise from rear tires sqeak continues on brakes 6/02 humming noise from tires road test confirms noise coming from front left tire they rotated my tires noise continues ford say i need new tires i am at 31,000 miles 7/02 got a flat firestone repaired patched tire was ok 8/02 power steering pump to be replaced 10/02 continuing loud noise in rear traced to failed bearing ford says they did service on a previous recall. 10/02 loud humming noise in front ford inspection revealed a choppy tire they rotated tires front to back 10/02 at 38,400 miles purchased 4 firestone tires 3/03 recall pinch bolt 5/03 brakes continue to squeak, grind, turns out front rotors are shot at 48,000 miles replaced front rotors complete front disc brake job bendix by tranz connection 8/03 alternator to be replaced car dies while driving, stuck in mass. for 4 days precision auto body. 12/03 check engine light on doesnt go out brought to firestone need to reset computer 12/03-12/04 car is stalling close to 1/4 of a tank of gas, i attribute this to not having enough gas in car and try to avoid 12/04 recall on fuel pump 2/04 lower radiator hose clamp to be replaced 7/04 loud humming grinding noise while drivingbring to firestone find a craked coil spring can lead to the tire seperating from the car front right wheel needs strut assembly with coil spring mount bearing bellow with alingment back breaks leaking wheel cylinder. *ak | |||
| 08/01/2004 | 53250 | 1 | 07/31/2000 |
| I heard a squeaking noise coming from the front end of the vehicle. i turned into my parking space and heard a sudden clunk. after taking the vehicle to the dealer, was told that it was the right front coil spring that broke. service technician stated that if right one needed to be replace, the left one also needed to be replaced, along with a front and back end alignment. it is a good thing that this did ot happen on the freeway, as the coil spring could have punctured my tire and resulted in a serious car accident.*ak | |||
| 07/01/2004 | 2 | ||
| Front coil springs failed on 2000 ford focus. *mr the vehicle was in motion when the front springs failed. the consumer lost control of the vehicle and ended up in the middle of a flat field. the consumer had two friends that experienced the same problem. *sc *jb | |||
| 05/20/2004 | 58830 | 1 | 06/26/2000 |
| I was driving on the expressway at about five in the afternoon on may 20, 2004 at the beginning of rush-hour it was sunny, and i was driving at about 70 mph. suddenly, i started to smell and see smoke on the front right side of the car. i started to pull over into the right lane. then, the tire went, and i braked as i was pulled off into the shoulder. upon examining the tire, i found that it had been shredded. i tried to then change the tire, when i noticed that the coil spring broke off and punctured the tire. consequently, the car had to be towed to the dealership for repairs. i had to pay for the coil springs on both sides to be replaced along with the new tire and the balancing. *ak | |||
| 06/16/2004 | 38000 | 1 | 02/04/2000 |
| Front right coil spring fractured with the lower portion piercing the front right tire, resulting in no steering while driving on the interstate at 60 mph.i contacted ford and they acted like they have never heard of the problem. several hundred dollars later the vehicle has been repaired. | |||
| 05/08/2004 | 55000 | 1 | |
| Right front passenger's side coil spring failed at bottom of spring underneath plastic sleeve. spring failed at low speed in parking lot.*ak | |||
| 04/22/2004 | 55000 | 1 | |
| The front coil spring was rubbing/cutting into the front passenger side tire. *ak the coil spring had fractured and became wedged against the tire. this failure left the vehicle inoperable because it restricted movement and steering. *sc *jb | |||
| 06/28/2004 | 42000 | 1 | |
| While driving 25 mph front coil springs cracked in half. as a result, driver side tire was punctured. no impact reported. *ak | |||
| 06/13/2004 | 109890 | 1 | 02/05/2003 |
| 2000 ford focus se, whiledriving 35 mph around a turn when the front right coil spring broke. i ened up in a field just missing a graud rail. i have not fixed the car yet do to money. i find it odd that ford is recalling 2000 focus for this problem but my car like many others is not being recalled due to the fact it was not assembled in a certain plant. coil springs are not made at assembly plants and ford should know that if more then one car not made in that plant is having the same problem that maybe their springs got sent to other plants. *ak | |||
| 06/27/2004 | 55000 | 1 | 04/29/2003 |
| Right front coil spring broke without warning. spring wedged against front tire making the car inoperable.*ak | |||
| 05/30/2004 | 27329 | 1 | 07/10/2000 |
| [1] 2000 ford focus zx3, 27,500 miles, no known events prior to faillure [2] wile driving at 65 mph on i-65 the passenger side front suspension spring failed, dropped into the wheel and shredded the tire. vehicle shook violently bordering on being out of control. lifting the accelerator allowed the car decrease in speed and was brought to the side of the road. tow and delay of 24 hours to secure parts ensued. coil spring was found to have failed adjacent to a metal plate that received the spring as part of the strut assembly, at an area contained in a plastic sleeve. [3] coil spring, strut and tire replaced. parts photographed in place prior to repair, spring and strut retained.*ak | |||
| 06/04/2004 | 15510 | 2 | 04/01/2000 |
| I heard a clunking noise in the front passenger side of the car, i took the car into the dealer for several recalls at approx.149,000 miles. ford peformed the necessary recalls. 5,000 miles later i was backing up and i heard a loud knock and the car dropped on the passanger side. i went home and jacked the car up and found the spring broken into 3 pices so i lowered it back down to pull it into the garage. upon removal of the spring/strut assy. i noticed where the breaks were in the spring assy one of the breakes was pretty rusty and the other looked like fresh metal. i pulled the drivers side apart and it looked like a totally diffrent part but there was a plastic wrap around the spring with an abnormal amount of rust near this wrap. ford will not help me in this matter. this car is a lemon!*ak | |||
| 05/08/2004 | 1 | 12/20/2000 | |
| 2000 ford focus front coil springs broke turning into a gas station. ford honors some of the focus's as a customer friendly warranty only cars made up to december of 1999. my car was made in may of 2000 so it does not meet the program as they put it but yet the same issues and parts needed to be replaced at my expense. 708 claims since dec. 2003 where covered if your car was manufactured before 2000. ford well aware of the faulty springs purchased over in europe. not able to handle american rough roads with poor corrosion protection and inexpensive steel causing them to break while traveling. ford feels it is not a safety issue and will not do a recall. *nm | |||
| 05/19/2004 | 60098 | 1 | 10/05/2000 |
| Driving through a paved parking lot, ran-over a small storm drain with the left side of the car. the right side front coil spring snapped in the area of a plastic covering. turning the car was almost impossible due to the mis-placement of the spring. a new spring was purchased, ford said their special warrenty did not apply to this car. old part is available.*ak | |||
| 03/26/2004 | 70000 | 1 | |
| While driving 35 mph front coil springs broke without warning. the cause of the problem had not been determined, and the vehicle will be towed to the dealer for repairs. *ak the spring broke without warning and caused the wheel to lock up and skid to a stop. *nm | |||
| 07/22/2003 | 32000 | 3 | |
| Consumer received recall 03v482000 concerning fuel pump failure. while driving at any speed, the consumer felt a hesitation in the engine, and then vehicle stalled. even though there was a recall for this vehicle, the manufacturer would not honor it because it was a salvaged vehicle.*ak the consumer stated the coil springs failed. updated 05/11/09. *jb | |||
| 03/01/2004 | 64500 | 1 | 08/26/2000 |
| Fail of front coil spings and sway bar link. | |||
| 02/29/2004 | 46175 | 1 | 06/28/2000 |
| Heard a thunking noise driving to work lasted a few seconds-drove to nearby parking lot and parked ther till after work--started to drive out of lot and drove appx. 50 yds and heard it again this time a piece of metal hit the ground-stopped and upon checking found a large piece of metal ring -took it to car dealership and they said it was a spring -ford has a consumer complaint on the springs of 2000 focus and they fix some for no charge-my vehicle was not assembled in the right place for it to be covered-although it met all criteria (year, make and problem). *ak | |||
| 09/08/2003 | 64500 | 3 | 11/22/1999 |
| Front coil springs broke car 3 years old! need to replace springs and struts and private plate.*ak | |||
| 1 | |||
| Problem with vehicle's front springs on 2000 ford focus.*mr front end coil springs failed.*ts | |||
| 08/30/2003 | 1 | ||
| 2000 ford focus. driving 65 mph on freeway. loud bang. checked under vehicle, saw nothing. several days later i was pulling into a driveway and there was a slight dip entering drive when horrible noise and grinding occurred. sounded like wheel was going to fall off. afraid to drive. towed to dealership. right front spring had broken. dealer recommended replacing both front springs/struts. they must know something general public doesn't. when i asked about recalls, they said ford had history of springs breaking and recalls on windstars but not focus. i don't believe it. has to be manufacturers' defect. should not have broken under normal driving conditions. car only 3 years old. site indicates many incidents in 2003. probably many more not reported.*ak | |||
| 07/27/2003 | 21200 | 1 | 06/20/2000 |
| Front coil spring is fractured. ford motor company's customer satisfaction program 03m02 only covers cars built through december 1999. my vehicle was built in may 2000. ford's coverage does not extend to all affected vehciles or ford has another problem with front coil springs on focus. very high efforts to shift in and out of 1st, 3rd and 5th gears - difficlult to shift gears resulting in increased time and attention to shift gears. | |||
| 06/12/2003 | 45356 | 1 | 05/01/2000 |
| Consumer took vehicle into the dealer on june 2 and june 9 because she heard some noise in the front end. it was later determined that the right front spring broke. the dealer replaced the spring under warranty. the consumer fells that the spring should not have broken on a 3 year old vehicle. *ak *ts *nlm | |||
| 07/01/2003 | 29200 | 1 | 02/27/2000 |
| Hello-i have contacted ford multiple times in the last six months due to issues with my barely out of warranty focus. one of them had a tracking id of kmm2116208c0km, case id of 716814. the other case id i have since lost but was under my name and this same vin #, 1fafp3434yw152955. the morning of monday, 6/30/03, with approximately 29,300 miles on the car, i went out the garage to back up. a horrible grinding noise was coming from the front of the car. the right front spring coil was sitting on top of my tire. this is of course related to a recent recall (the tenth one i've received). i'm outraged that ford isn't requiring focus owners to have their coils checked. there was no shift in suspension or noise with my vehicle. suddenly, it just became very, very undriveable. the day before this happened, i put on 200+ highway miles at 65mph. if this coil would have broken on the highway, it would have been an extremely dangerous situation! i have had my car in the shop 14 times for non routine maintenace since i have bought it, but this last incident was incredible scary. respectfully, michael hare. *ak | |||
| 06/30/2003 | 1 | ||
| The vehicle was taken to the dealer for a recall. manufacturer recall# 03m02 subject front coil spring. the nhtsa campaign number could not be found in the artemis system. the dealer stated the parts were not available.*ak | |||
| 05/07/2003 | 38000 | 1 | |
| Passenger front coil spring broke after going over speed bump @ 5 mph. could have punctured tire if not immediately noticed. 2000 ford focus, 38,000 mi. *nlm | |||
| 48421 | 1 | ||
| After sitting down in the driver's seat there was a loud pop. vehicle backed up, and the front driver's side of the vehicle collapsed. coil spring punctured the drivers side tire. cause was unknown.*ak | |||
| 05/28/2003 | 60000 | 1 | 06/20/2000 |
| Driver's side front coil spring broke while backing car out of driveway 10 mph. *tt | |||
| 05/26/2003 | 32000 | 1 | 04/01/2000 |
| I drive a 2000 ford focus with 32,000 miles on it. i was driving on the highway (i-44) at 70 mph speed when the spring on the strut of the front passenger tire broke. the car swirled, started smoking, made screetching noise, and with lots of struggle and dangerous swirls i pulled up on the left side of the 3-lane interstate. it was impossible to remain in this narrow lane because the danger was too high, so a police officer escorted my car across three lanes to pull in into the right side of the highway. after my car was taken to a repair shop, i contacted ford motor company to report this incident. ford informed that my warranty was up a month before the incident and there was nothing they could do about it. they showed no concern regarding this dangerous incident happening on a 3 year old vehicle. besides the traumatic experience and the repairs, this can lead to more incidents of this kind, but ford customer service showed no interest in this case. unbelievable. lawsuit waiting to happen. i will never buy a ford product again. *nlm | |||
| 05/26/2003 | 0 | 09/01/2002 | |
| Left front coil spring broke in my 2000 ford focus causing the spring to come down on the tire with the full weight of the car. this could have caused a major accident. i checked recalls and there have been none for that specific part. there needs to be an investigation so that people are not hurt. *nlm | |||
| 05/21/2003 | 1 | ||
| While driving, the right front coil spring snapped. *jb | |||
| 04/21/2003 | 48638 | 1 | 10/01/1999 |
| While having the vehicle serviced the mechanic noticed that all 4 coil springs were broken and needed to be replaced. *nlm *cb | |||
| 04/21/2003 | 44500 | 1 | 01/11/2000 |
| 2000 ford focus se 4-door sedan. front drivers-side coil spring failed. the coil-spring has a 3 inch piece of straight round tubing on the last ring of the coil spring. the shape of the coil causes the straight piece of plastic tubing not be tight to the shape of the coil. i assume water, road salt and other contaminants that would cause corrosion were able to get under the plastic tubing and corrode the coil spring to the point of its sudden collapse and failure. the break occurred directly in the middle of the sleeve of tubing. it broke after 3 years and 3 months with only 44000 miles on the car. a solid steel coil spring should not corrode and snap. *jb | |||
| 04/14/2003 | 85400 | 1 | 08/01/2001 |
| Failure of driver side front suspension spring on my 2000 ford focus se 4 door sedan. *jb | |||
| 44700 | 1 | ||
| All 4 coil springs failed without warning. *jb | |||
| 03/18/2003 | 35016 | 1 | 03/20/2000 |
| Spring/strut failure of left front wheel in driveway at slow speed (didn't travel >10 ft..); spring out of strut housing with pointed edge of broken spring on top and ready to puncture tire!; had this occurred during expected trip of this day on interstate highway at high speed would have been major catastrophic or fatal accident!; why did this spring fail at 35,000 miles and vehicle not even 3 years old? suspect faulty spring metal fatigue; have noticed that similar complaints of same incident on left side wheel only; what is going on here, ford? for an otherwise more than satisfied experience with this vehicle,in spite of numerous recalls for small items that i was not worried about given the initial 2000 model status.....i am concerned for my safety that would have been compromised by this apparent spring/strut problem and could cause fatalities; this will serve to document that you have numerous problems with this and need to investigate for possible recall. why did this spring/strut fatigue and fail at less than 3 years old (35016 miles) ? *nlm | |||
| 10/18/2002 | |||
| During wheel alignment mechanic noticed the front driver side coil spring was broken. both front coil springs were replaced. ts | |||
| 06/19/2002 | 1 | ||
| Front coil spring broke, also cutting the abs sensor wire. *jg | |||
| 06/05/2002 | |||
| Pe 02 044/front suspension front coil spring; while driving over the railroad tracks at 5 mph left front coil spring broke. dealer and manufacturer were notified. feel free to provide any further information.*ak | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 1 | |||
| Consumer experienced extreme difficulty with turning the steering wheel. dealer diagnosed that right front leaf spring was broken.*ak | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 02/08/2003 | 36000 | 1 | 03/01/2000 |
| The front sway bars were loose. *jb | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 10/25/2000 | 275 | 100 | 10/01/2000 |
| Dt: the consumer stated there were multiple problems with the vehicle. the brakes make noises and pulsated when the pedal was depressed. the vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. the dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. there was a vibration in the front end when braking. the lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. the tail light covers retained moisture and condensation built up. the dealer replaced the tail light covers and fuses that were blown due to the moisture. lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. the back hinge and pillar were replaced. *jb | |||
| 02/20/2003 | |||
| 2000 ford focus zx3 | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 09/18/2007 | 96250 | 1 | 11/01/1999 |
| Tl*the contact owns a 2000 ford focus. the abs light illuminated when the vehicle was started. while driving, the contact heard a sound, which resembled scraping metal. the dealer stated that the wheel bearing failed and they repaired the failure. the powertrain, speed, and dealer information were unknown. the current and failure mileages were 96,250. | |||
| 04/13/2007 | 94000 | 1 | 09/15/2005 |
| Tl*the contact owns a 2000 ford focus. while driving 25 mph the vehicle began making a clunking noise, vibrating, and the right wheel began to make a grinding noise. the dealer stated that the wheel bearing separated from the hub. the vehicle was repaired. on november 2001 repairs related to recall#00v303000 was performed on the left wheel of the vehicle. the failure mileage was 94000, and the current mileage was 96,000. *ak | |||
| 04/10/2007 | 100000 | 1 | 11/06/2004 |
| Tl*the contact owns a 2000 ford focus. while driving 40 mph the rear driver's side tire began to wobble and produced noises. the contact smelled something burning and pulled the vehicle to the side of the road. the vehicle was towed to the mechanic shop. the mechanic determined that the wheel bearing detached from the wheel. the dealer was contacted. the contact searched online and entered the vin. the system stated that the vin was included in recall # 00v303000. the current and failure mileage were 100,000.*ak | |||
| 07/01/2003 | 95000 | 1 | |
| Dt*: the contact stated there was a whizzing noise heard when the vehicle was driven 5 mph and faster and when the vehicle was turned to either direction. the noise increased over time. the service dealer inspected the vehicle, and determined the problem was the wheel bearings in both front wheels. the manufacturer was notified after the contact received tsb # 630347 (01b85) about the suspension: front: wheel bearing. | |||
| 10/25/2000 | 275 | 100 | 10/01/2000 |
| Dt: the consumer stated there were multiple problems with the vehicle. the brakes make noises and pulsated when the pedal was depressed. the vehicle was taken to the service dealer where the brake light switch and ignition cylinder switches were replaced. the dealer also turned the drums, replaced the brake pads and resurfaced the front rotors. there was a vibration in the front end when braking. the lower ball joint, right wheel bearings, right front sway bar link, bone socket, steering rack column and tie rod ends were replaced in an attempt to remedy the problem. the tail light covers retained moisture and condensation built up. the dealer replaced the tail light covers and fuses that were blown due to the moisture. lastly, the contact noticed the rear seat was loose and upon inspection the dealer discovered an anchor and hinge problem. the back hinge and pillar were replaced. *jb | |||
| 12/30/2005 | 78000 | 1 | |
| My 2000 ford focus began making a very loud rumbling noise along with a grinding noise while driving down the road. i took it into my mechanic and he said that both rear wheel bearings were totally shot and the rear wheels of the car were about to fall off. i called ford customer care and they said that since the car was out of warranty there was nothing they were willing to do. this was in spite of the fact that the car had been previously recalled for this problem. i feel that this is a serious and life threatening safety defect. *jb | |||
| 12/11/2005 | 2 | 05/15/2000 | |
| Dt*: the contact stated while driving at 70 to 75 mph the vehicle started to sway. when he checked the vehicle to see what was wrong he found the rear wheel was loose. the vehicle was towed to the dealership. they said the rear wheel bearing and wheel shaft wore out and needed to be replaced. there was nhtsa recall campaign 00v303000 in 2003 concerning the rear wheel bearing, and the remedy repairs were performed. the manufacturer was contacted, and the vehicle has been repaired. *ak | |||
| 10/23/2005 | 1 | 09/09/2004 | |
| Mine is a ford focus 2000 se. the rear wheel bearing on the left side has gone bad and needs to be replaced on my vehicle. it is causing a loud rumbling noise at speeds higher than 20 mile/hr and wobble at speeds higher than 50 mile/hr. apparently this is a common problem and can lead to the wheel coming off during motion. it seems like there was a service campaign by the ford company (nhtsa campaign id 01i017000) to address this issue. i also noted nhtsa action number pe 02016 for this same problem. i contacted the company to be told that my particular vehicle (according to the vin number) was not supposed to be having this problem and thus not part of any service campaign or recall. it is very unfortunate that the company does not take responsibility of a common safety problem with their vehicle, just because in their assessment it is not their fault. i was wondering if i can take advantage of the above mentioned service campaign or the nhsta action number. *jb | |||
| 03/03/2005 | 21101 | 8 | 11/24/1999 |
| Wheel bearings in my 2000 ford focus have been replaced 8 times already. all parts have been ford factory parts. recall from 2000 on the wheel bearings had been performed in 2001 but problem has persisted. ford motor co. has been contacted repeatedly in regards to this but no action has been taken. dealership has also been contacted but the keep referring back to ford. copies of all repair bills is available. it appears that wheel bearing #9 is about to go also. breakdown as follows: right rear 3 times left rear 2 times right front 2 times left front 1 time in addition, rear drums have been replaced 3 times already (on the average of every 18-20 months). most recent replacement of wheel bearing on 3/4/05 can you please help! *jb | |||
| 08/09/2005 | 76000 | 1 | 06/10/2001 |
| The right front wheel bearing gave out. this is a known problem and one of the top 3 problems that people have been asking for a recall on this vehicle along with the ignition lock breaking. the rear wheel bearing was recalled, but ford won't recall the front. i have never had, nor ever known anyone who ever had a wheel bearing give out on a car, and certainly not one only 5 years old. *nm | |||
| 08/05/2005 | 47000 | 1 | 11/01/1999 |
| Dt: 2000, ford, focus. contact states the wheel bearing was howling. the vehicle only had 47,000 miles on it. heard this noise for one month. he thought it was the tires, but it was not the tires. took vehicle to an an independent shop, and they told him it was the rear wheel bearings, and showed him a service bulletin regarding the rear wheel bearings which did did not apply to this vehicle. *ak | |||
| 05/01/2005 | 51000 | 2 | 02/17/2002 |
| I have had the inside front wheel bearing replaced at 50000 miles. i am at 61000 now and the soem thng needs to be done again. i think the same problem that was recalled on the rear wheel bearings is affecting the front wheel bearings. the seal corrodes and and the bearings go bad. i have also had both outside wheel bearings replaced at 50000 miles. i have had them done outside of ford at my own mechanic due to price. the inside whell bearing was a ford part and was difficult to come by, my mechanic need my vin number to get the part. i have not had anything dangerous occur because of this but it makes a really loud humming sound while in motion. *ak | |||
| 09/09/2004 | 1 | 12/17/2003 | |
| From what i can understand about recalls on ford focus models, there has been a recall on the issues of wheel bearings. the last time i visited a ford dealership for service this recall was not mentioned as needing to be done or as taken care of on the service ticket, so i assumed that the problem was taken care of. however, on a visit to my local mechanic, he told me that i would need new wheel bearings in the near future. so from this i can only assume that the problem was taken care of once and now has to be taken care of again. and this is on a vehicle with only 73,000 miles. the vehicle is 2000 focus zx3 5 speed. also the vehicle was bought used in dec. 2003 with 49,000 miles on the odom. thank you for your time. *ak | |||
| 02/03/2005 | 49000 | 2 | 06/15/2000 |
| In 2000 i brought my ford focus 2000 in for a recall on the left rear wheel bearing. the dealer supposedly fixed the problem. in 2001, my right rear wheel almost completely separated from my vehicle, and the car fishtailed when driven. i brought the car into a ford dealer who diagnosed the problem as a bad bearing in the right rear wheel. they replaced the bearing, abs sensor, and spindle under warranty. on feb 3, 2005, my abs light came on, followed by loud metallic popping and grinding noises when braking or accelerating. the car did not seem safe to drive, so i immediately brought the car into the nearest ford dealer. the problem was again diagnosed as a faulty bearing in the left rear wheel, the very same that was replaced in 2000. this caused the abs sensor to go bad and notched large chunks of metal out of the spindle, and potentially could have caused failure of the breaks or complete separation of the wheel from the vehicle. the dealer claimed there was nothing wrong with the design or the bearings being put in, and it was just coincidence that i had to bring it in 3 times for problems with 3 identical bearings. they obviously have not solved the problem identified in the 2000 recall, but have gotten around it with 12 month warranty periods, forcing customers to replace the bearings spending over $650 a pop every year or so.*ak | |||
| 01/18/2005 | 53000 | 1 | |
| Vehicle is losing its front bearings. there is a noise coming from the front of the vehicle. owner took the vehicle to the dealer, who confirmed this defect. vehicle is no longer under warranty, and dealership is asking for $700.00 to do repairs.*ak | |||
| 01/01/2005 | 83000 | 1 | 02/14/2000 |
| Rear wheel bearings failed,resulting in rear whell wobble. *ak. this failure mad eit hard to control vehicle. owner notified manufacturer. *ak | |||
| 12/08/2004 | 1 | ||
| Fatality vehicle fire, dec. 8 2004. my husband is the original owner of a 2000 ford focus, subject to numerous service visits to bill brown ford, livonia mi for: ignition, steering column, wheel bearing, brake, rear window control, seat belt &trunk latches, overhead light and engine light. the vacuum line & fuel pump & valve assembly were replaced 2/03, followed by stalling. in 6/03, a/c compressor & manifold line replaced. fuel line & pump failure in 8/03, resulted in gasoline spill on residential street minutes after parking. bogging followed repairs, pcm reprogrammed & leaking pvc tube replaced 1/04. fuel pump again replaced. in 8/04, our 24 year old son took ownership of this problematic car. we are uncertain as to whether vehicle malfunction caused a 35 mph collision with a fire hydrant. an immediate engine explosion and fuel fed fire trapped my son and his passenger. described by police as a relatively minor crash which would not be expected to claim lives, the subsequent unexplained engine fire claimed two young lives. a malfunctioning driver's airbag was also detected. this incident was originally reported to nhtsa by my husband (#10104088). i am supplying these additional facts for your clarification. please correct your posting of 0 injuries as there were 2 fatalities. please take effective action to save lives, as these trouble plagued vehicles seem to become more lethal as they age. confirmation of receipt of this information is requested. *nm *sc *jb | |||
| 12/10/2004 | 76000 | 1 | 01/10/2000 |
| Ford extended their warranty on rear wheel bearings on the 2000 ford focus, beacuse of problems and safety issues which could lead to ball joiont separation with loss of steering control. my vehicle is now experiencing rear wheel bearing problems, but ford refuses to have the problem fixed at their expense, because the extended warranty period has expired.*ak | |||
| 09/07/2004 | 475000 | 1 | |
| Vehicle makes a loud noise when driving. the left driver side tire is wore out. consumer found a recall on lugs an bolts. dealer stated wheel bearings wore outprematurely. *ak | |||
| 09/21/2004 | 1 | ||
| While driving at any speed consumer heard a loud noise like air plane. vehicle was taken to the dealership, and mechanic determined wheel bearing needed to be replaced. consumer indicated she was still waiting for dealership to replace the wheel bearing. *ak | |||
| 08/15/2004 | 354700 | 1 | 02/09/2000 |
| Left rear bearings are howling, there has been a recall on cars made at the wayne stamping plant where my car was made, and in the time frame my car was made. i never recieved a recall notice. i have called the dealer and there are unwilling to repair at their cost. in many other states ford replaces the wheel bearings. the result of a non-repair is the the wheel seperating from the car. i am petitioning to have my car included in the recall. 2000 ford focus vin # 1fafp3636yw309172. *ak | |||
| 08/11/2004 | 50000 | 20 | 07/14/2000 |
| Purchased 2000 ford focus 7/2000 2/00 safety recall on rear wheel bearings indicates loud grinding clunking noise. 1/01 recall on the a-pillar trim panels complained about my rear brakes squeaking causeway ford manahawkin nj found nothing however they replaced rear brakes and rotated tires 10/01 recall wiper motor pack i complained about front brakes squeaking ford cleaned and deglazed front brake pads and did another tire rotation 12/01 recall rear wheel bearings constant wobble and grinding noise from rear tires sqeak continues on brakes 6/02 humming noise from tires road test confirms noise coming from front left tire they rotated my tires noise continues ford say i need new tires i am at 31,000 miles 7/02 got a flat firestone repaired patched tire was ok 8/02 power steering pump to be replaced 10/02 continuing loud noise in rear traced to failed bearing ford says they did service on a previous recall. 10/02 loud humming noise in front ford inspection revealed a choppy tire they rotated tires front to back 10/02 at 38,400 miles purchased 4 firestone tires 3/03 recall pinch bolt 5/03 brakes continue to squeak, grind, turns out front rotors are shot at 48,000 miles replaced front rotors complete front disc brake job bendix by tranz connection 8/03 alternator to be replaced car dies while driving, stuck in mass. for 4 days precision auto body. 12/03 check engine light on doesnt go out brought to firestone need to reset computer 12/03-12/04 car is stalling close to 1/4 of a tank of gas, i attribute this to not having enough gas in car and try to avoid 12/04 recall on fuel pump 2/04 lower radiator hose clamp to be replaced 7/04 loud humming grinding noise while drivingbring to firestone find a craked coil spring can lead to the tire seperating from the car front right wheel needs strut assembly with coil spring mount bearing bellow with alingment back breaks leaking wheel cylinder. *ak | |||
| 06/03/2004 | 62000 | 1 | 08/06/2000 |
| I own a 2000 ford focus that is 3 1/2 years old and has defective rear wheel bearings. they were replaced 2 timse on the rear left and 1 time on the right rear while under warranty. june 3rd the rear wheel bearing started making a noise so took it to a garage where they said i had bad rear wheel bearing and i immediately took it to hagerstown ford who confirmed on june 4th 2004 that both rear bearing were bad and that it was no longer covered under warranty. i could have lost both wheels and been in a serious accident and these parts have been known to be defective on this model. ford would not cover the repair and this car has according to their record had 3 left rear bearings replaced and 2 rear right bearings replaced by ford. how can they keep putting defective parts that are a safety issue on cars and not take responsibility for it . *ak | |||
| 03/04/2004 | 1 | ||
| While driving a grinding noise was heard coming from rear wheels. the driver drove the vehicle to dealer for inspection. the mechanic informed the driver both side of the wheel bearing needed replacing due to worn parts. a recall was issued (nhtsa)01-i-017-000)replacement of the rear wheel bearing. the mechanic informed the consumer this vehicle was not cover under a recall. please fill in additional information. | |||
| 01/16/2004 | 80000 | 1 | |
| Left rear wheel detached while driving due to faulty wheel bearings. dealer will replace the wheel bearings and the wheel. *ak | |||
| 1 | |||
| Vehicle was taken to dealer for recall repairs of wheel bearings. however, the bearing failed again. dealer was contacted. *ak | |||
| 45000 | 1 | 12/01/2000 | |
| While driving a noise was heard coming from the front of the vehicle due to worn out wheel bearings. *ak the rear wheel bearing were recalled and replaced prior to this incident. *nm | |||
| 10/09/2003 | 103000 | 6 | 09/09/2000 |
| We had to place the 6th set of tires on our car. we haven't had a single set of tires last longer than 20,000 miles. we have our tires rotated and balanced and front-end aligned regularly. we have replaced the front brake pads 5 times. we have had all 5 recalls repaired on the car. when i had the rear bearing replaced under warranty the technician told me that they had to order emergency bearings overnight because it was not safe to drive. when i inquired about a rental car, he offered to reassemble my car and let me drive it home (even though it was unsafe)! this has always been a loud car, but a week ago there was a loud roaring, grinding noise up front that gets especially loud when i turn to the right. after having a technician look at it, he says the front bearings are gone and the front rotors and brake pads also need to be replaced again. i am in the same situation as everyone else: because this car has had so many problems and complaints it is only valuing at $3000 after 3 years. ford should be forced to do something to satisfy all of these dissatisfied customers. *la | |||
| 08/06/2003 | 70000 | 0 | 06/05/2000 |
| The rear passenger wheel bearing failed causing smoke and almost a fire. i had the recall done at tri county ford in mauldraugh ky, and this is the second time it had happened. i went to les pinkham lincoln mercury and bought new wheel bearings and had my personal mechanic replace the bearing. he stated that the brake drum and wheel are possible warped and might need replaceing. i also want a refund on the bearings and labor cost for the mechanic to replacement of bearings.*ak | |||
| 05/01/2000 | 2 | 10/16/2000 | |
| Consumer was on 7th set of tires at 60,000, an alignment with each set. radio had been replaced twice/ brakes had been completely replaced twice/ wheel bearings had been replaced,and ignition was replaced once after vehicle had been towed. low and behold, consumer's focus was sitting in driveway needed to be towed for the same problem again. car was getting horrible gas mileage, sometimes had brake failure which caused 2 accidents. also, lugs:nuts had been replaced. the car would sometimes stall for no apparent reason, and was in need of an alternator.*ak | |||
| 06/01/2003 | 25500 | 1 | 01/16/2000 |
| Premature brake wear (4 wheels) rear brakes not functioning as designed, wheel bearings replaced (4 wheels, rear on recall, front under warranty). *ak | |||
| 2 | |||
| The right rear wheel bearing has to be replaced. the wheel bearings has been replaced twice before due to recalls. the right rear wheel bearing is about one year old. *ak | |||
| 08/01/2000 | 5000 | 4 | 03/01/2000 |
| Gas mileage is poor on this size veh--motor kicks into neutral while driving at higher speeds. dealer keeps telling me there is no problem/cannot duplicate, 4 incidents, this is very freighting. especially in heavy traffic & cannot get off the road fast. brakes wear between 16000 and 18000 miles with normal driving. the motor belt had to be replaced at 22000 miles. this never happened so soon with any vehicle i have ever owned. repairs and services are very expensive, many safety recalls and product warnings that take time to repair. the dealer has a problem making sure the parts are available when i make an appointment. the wheel bearings have been replaced several times and sound like they may be going bad again! i do not feel safe in this vehicle. what if something fails while myself or my family are in this vehicle. this vehicle has depreciated at such a drastic rate, that i would be wise to trade it for another vehicle. i feel it is in direct relation to all the safety issues with this vehicle. *ph **dimsii ivoq entry posted after 12/12/02 cut over to artemis**763169 | |||
| 03/12/2003 | 8 | 08/01/2000 | |
| Consumer received poor service from ford motor company, as well as from following local ford dealers morande ford of berlin, ct and ray seraphin ford of vernon ct, and different opinions from ford employees concerning multiple recalls on a-frame/stereo/windshield wiper motor/rear wheel bearings, electrical system, and sudden acceleration/lurching. *ak | |||
| 1 | |||
| The dealership refused to honor the recall for the wheel bearing 0 i 0017 000, because the campaigns ended in dec 2002, however the consumer was not notified until feb 2003. *jb | |||
| 08/16/2002 | 1 | ||
| The right front axle wheel bearings failed, consumer had them replaced. received recent recall 01 i 01 7000 on the rear wheel bearings and consumer believed the front bearings were defective as well.*jb | |||
| 1 | |||
| Consumer was informed no parts were available regarding the recall for wheel bearing recall # 01i017000, the manufacturer had not sent any parts.*jb | |||
| 02/09/2003 | 1 | ||
| The front wheel bearing failed while driving.*jb | |||
| 01/03/2003 | |||
| Consumer stated that during inspection, mechanic determined that wheel bearings were defective. consumer contacted manufacturer about related recall 00v303000. mfr advised consumer's v.i.n. does not fall within manufacturing date range of 3/5/99-5/5/00. consumer advised that certification label states vehicle was manufactured in 09/99. ts | |||
| 05/06/2002 | |||
| While traveling on the highway the rear wheel was making a loud noise. due to the wheel bearers. please fill in additional information. dealer is aware of the problem. ts | |||
| 08/14/2002 | 1 | 12/01/1999 | |
| While driving and with no warning left rear wheel bearing snapped, causing tire to wobble. it will be hard for consumer to control vehicle. dealer notified. *ak consumer states there was extensive damage caused to the left rear wheel assembly, bearings, hub, brake shoes and wheel speed sensor. *yh | |||
| 04/11/2002 | 2 | ||
| While driving 45mph, wheel shakes and makes loud noises. *ak the wheel bearing spontaneously loosened. the dealer repaired the problem promptly. *jg | |||
| 07/29/2002 | |||
| Wheel bearing on left wheel were making a squeeking noise. took to dealer and they replaced the wheel bearing. please provide any further information.*ak | |||
| 05/05/2002 | |||
| While traveling at 75 mph vehicle started to jerk real hard. consumer it was hard to get over to the side of the road. towed to dealer . left rear wheel was falling off. consumer felt it was due to defected bearings. please provide any further information.*ak | |||
| 01/11/2002 | |||
| Right wheel feel off while pulling into a parking lot. dealer notifed and stated that front wheel bearing failed, and needed to be replaced. feel free to provide any further information.*ak | |||
| 09/15/2001 | 3 | 10/01/2000 | |
| I work for a goodyear co. and everytime there is a problem i have one of our techs. check it out for me. first it was the brakes i was taking my children to the movies,as i was turning into the parking space i heard a grinding noise.the next day at work i have auto tech. inspect my brakes i had less than 10% left all around and the front rotors were cracked! my children and i could have died! i took the car to the dealer to marina ford they replaced front rotors,pads and rear shoes. three weeks later pads were down to 10% i did not bother going back to the dealer. our tech. at my place of employment replaced my brakes with good quality pads and shoes. i had th iside panel replaced,the windshield wiper motor replaced and the right front wheel bearing replaced! now my left front tie-rod is bent,my car shuts off when the gas is at the 3/4 mark and when making right turns,the emission lights up and the car stops! this is a problem car the ford focus. i found a web site and ther is over a thousand consumers who are not pleased with their focus too! | |||
| 12/28/2001 | 2 | 04/01/2000 | |
| I have had the front and back brakes in the shop for 4 or more times combined. have had bearings replaced also 2x's. *ak | |||
| 10/01/2001 | |||
| Received a recall letter october 2000, related to the insufficient wheel bearing clamp load. this would allow the left rear wheel and drum assembly to seperate from the vehicle. prior to seperation a loud grinding noice or clucking noise from the rear of the vehicle and the rear wheel wobbling. some kind of defect on the wheel bearing but on the right rear wheel. | |||
| 05/28/2001 | 2 | 04/19/2000 | |
| Consumer states ongoing problem with engine stalling while driving at any speed, dealer was notified. nlm dealer replaced coil pack and fuel pump 6 times. vehicle is under warranty however warranty is not valid. the wheel bearings failed causing the rear wheel to fall off. the main belt broke. the transmission cooling lines broke. ignition switch had to be replaced. the rear brakes squeak especially when there is moisture in the air. *tt | |||
| 01/17/2002 | 1 | ||
| Consumer heard a noise coming from the front of vehicle, which was caused by the front left wheel bearing being shut. nlm | |||
| 04/02/2002 | |||
| Was traveling 50mph heard a loud noise in trunk of vehicle. sounded like grinding noises. stopped vehicle and smelled smoke. engine check and abs lights came on . parked vehicle , then, had vehicle towed to dealership. was informed wheel bearings had blown out. this caused wheels to go bad. *ak | |||
| 11/01/2000 | 10/01/2000 | ||
| I complained to the dealer about the brakes squeaking a week after i bought the car in oct. of 2000. it has been an ongoing problme . my car has been in the service center a number of times in the last year and a half since i bought the car. i also mentioned that there a roaring noise coming from somewhere. this problem was never addressed. the noise had recently gotten unbearbable. so i took the car to two independent car shops and they both agrred that bearings are gone and that this car should not be having this problem this soon. one of the car shops even contacted a ford dealer to find out how much time it will take according to their book to fix this problem and was informed that they did know because they have never replaced any bearings on these cars before. i am veyr disappointed that i have had to go to great lenghts to have this problem fixed and it still have not been resolved. *ak | |||
| 09/06/2001 | 2 | 02/01/2000 | |
| Both original (around 20,000 miles) and replacement (at 44402 miles) r/r wheel bearings failed. both were noted due to grinding noise noted while driving both highway and city roads. grinding noise would come and go in curves. orginial was replaced under warranty and the replacement was replaced under dealer participation(?) for a total charge of $26.00. mastel ford personnel were very helpful during both incidents. i have not been notified of the current recall (11/01) concerning wheel bearning corrosion.*ak | |||
| 03/13/2002 | |||
| At any speed there's a roaring noise coming from driver side. took vehicle to ford, and they stated that brakes needed to be cleaned. consumer feels it is the wheel bearing. please provide any further information.*ak | |||
| 01/25/2001 | 1 | 11/01/1999 | |
| Tires/ shocks/ wheel bearings/ transmission struts, and rotors all bad and worn out. dealer unresponsive and so is ford long file on this car. dealer refuses to lemon the car out. totally frustrated by lack of communication with dealer and ford am considering law suit against both (tiresize: 195r7015) | |||
| 01/29/2002 | |||
| There is a clinking noise coming from rear. consumer took off hub cap, and noticed wheel bearing nuts were missing from right rear tire. please provide any further information.*ak | |||
| 11/27/2001 | 0 | ||
| Consumer had taken vehicle to dealer for some steering problems that had experienced at the time of driving and keeping control of vehicle. dealer had determined that problem was with front bearings, then fixed them. please provide more information. *ak | |||
| 09/01/2001 | 0 | ||
| Consumer heard a rattling noise coming from front tire. dealership replaced wheel bearing. dealership was aware of problem.*ak | |||
| 07/03/2000 | 10 | 02/22/2000 | |
| Was traveling approximately 65mph when vehicle went out of control. wheels had felt wobblely and loose. had to swerve to miss several vehicles. managed to get off freeway and stopped vehicle. had vehicle towed to dealership. was informed by mechanic wheel bearings went out. dealership has to order parts. vehicle was repaired previously under recall.*ak screws keep falling out of seat belt and has happened two times. drivers side seat lever keeps breaking and has happened three times. windshield wipers failed while driving during a heavy rain storm, received recall two weeks later, 01v258, dealer replaced wiper motor. turn signal failed, dealer replaced bulb. problems with brakes, rear drum assembly bearing wore into wheel spindle, front brake pads replaced, front rotors resurfaced. consumer feels every bump in the road. bearings have failed twice. side mirror broke. a-pillar trim coming loose after recall repair 00s20. *slc | |||
| 01/27/2001 | 1 | 11/01/1999 | |
| While traveling at 45 a truck pulled in front of consumer's vehicle, and consumer hit the truck. upon impact, none of airbags deployed.*ak the wire harness, motor mount, front and rear wheel bearings had failed and were replaced. *yh | |||
| 12/19/2000 | |||
| Recall 00 v 218 000/fmvss 201/ recall oo v 303 000/rear wheel hub nut, and program 00b59/premature seal wear in clutch master cylinder. unable to get dealer to honor recalls or progarm due to no parts available at redlands auto center in redlands, ca; phone # 909/793-3211. seeking help from nhtsa in this matter. please feel free to provide any further details in this matter. *ak | |||
| 05/31/2000 | 0 | ||
| Ford dealer did not provide consumer with necessary information, and consumer felt that wheel could have come off. *ak | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 1 | |||
| Consumer's husband, while in motion, noticed the vehicles rear end was making noise. upon taking to the ford dearership, he learned that the rear beraings had to be immediately replaced. both of the bearings had failed simultaneously. *jg | |||
| 12/01/2001 | |||
| While driving under normal conditions, consumer states' there was a squeaking noise, abs light illuminated, tire wobbling. took to ford and they stated the rear wheel bearing needed replacing. please provide any further information. ts | |||
| 08/10/2002 | |||
| Passenger rear tire making noise and wobbling. vehicle hard to control. problem with wheel bearing. *mr | |||
| 04/15/2002 | 1 | ||
| Both rear wheel bearings had to be replaced.*ak *jb | |||
| 05/08/2002 | 05/01/2001 | ||
| Last month, i replaced the right rear wheel bearing on my ford focus when it failed. i have heard reports that other people have had the same problems, and i believe this problem is related to a flaw in design. more dangerous than that, though, is the problem i had with the fuel system. the car lost power on several occasions after right-hand turns or going uphill. it did not stall, simply sputtered and lost power for between 2-5 seconds. one of the most frightening incidents happened when my husband and i were merging onto the capital beltway on our way to visit friends, and the car lost power, nearly causing an accident. i took the car to the dealer and they were quite familiar with the problem, as ford has issued a service bulletin about it. the repairs cost over $425, and involved replacement of the fuel pump and complete flush of the fuel tank. i was told that ford claims the problem is created by contaminated gasoline, which means that at any time, this problem could resurface. i am frightened to drive the vehicle in traffic or on the highway, because my confidence in its safety has been shattered by this problem. i believe that ford is aware of this safety issue and should issue a recall on the faulty system.*ak | |||
| 05/25/2002 | 1 | 06/01/2000 | |
| Rear wheel bearing was making noise. took vehicle to dealer, and they stated that rear bearing needed replacement. *ak consumer stated that wheel bearing went out and was replaced. *yh | |||
| 03/19/2002 | |||
| Dealership sad parts to recall 01i017000 concerning rear wheel bearing failure are on back order.*ak | |||
| 2 | 11/01/2099 | ||
| Rear wheel bearings failed at 55,000 miles. ford refused to make repair under recall .ford refused to sell me the improved or redesigned wheel bearing parts, but instead would only allow me to purchase another set of the same design bearings that already demonstrated that they are subject to early failure, as they had already demonstrated by failing at 55,000 miles. i am now driving a ford vehicle that has been proven to be subject to unexpected and premature wheel bearing failures because it encompasses an admitted flawed component, this exposes me and others drivers on the road to an unwarranted risk involving vehicular safety and potential personnel injury to myself and others that could include a catastrophic event. in the interest of personnel and public safety and to demonstrate adequate corporate responsibility, i feel it is fmcs responsibility to correct this situation as soon as possible. what i want:1) fmc should replace the flawed components (rear wheel bearing assemblies) with the new approved designed components at their cost, on a recall or other basis. 2) fmc should reimburse me for my costs to purchase and installation of the defectively designed rear wheel bearing assemblies presently on the car. 3) i strongly suggest that fmc should review and revise as necessary their internal procedures and policies to correct this type problem with other applicable focus owners. | |||
| 07/02/2001 | |||
| Rear wheel bearings need to be replaced due to some noise coming from rear while consumer is driving. please provide further information. *ak | |||
| 05/14/2002 | |||
| At 65mph rear passenger side wheel bearing snapped, causing tire to come off of vehicle. cause unknown. dealer notified.*ak | |||
| 09/01/2000 | 30 | 06/01/2000 | |
| Since the purchase of my ford focus 2000, it has been subjected to recalls for wheel bearings, paneling, and the master cylinder. additionally, the trunk latch had to be replaced and the computer reprogrammed. since late sept. 2000, the engine dies at approx. 45/mph when i press the clutch to downshift from 5th gear, slowing from a higher speed. on aug. 21, 2001, i took the the car to maroone ford in margate, florida because it had stall (died) twice in one day. the mechanic said there was nothing wrong with the car and said that i didn't know how to drive it properly. i contacted ford motor dispute settlement board and they came out and drove with me. the car did not stall at that time, and he advised me that i didn't know how to drive the car! i believe i have been lied to by ford and by their representative, maroone ford, margate. i have copies of letters that i sent to maroone ford, and to the board of directors at maroone ford as well as a copy of the initial dispute settlement board application. i have complained over and over again that i fear for my safety, and that i want ford to either fix my vehicle or give me a safe car. i was a full-time nursing student at florida atlantic university in boca raton, florida when this started, i am now a registered nurse still driving an unsafe vehicle. i would appreciate your help.*ak | |||
| 05/15/2002 | 1 | 06/01/2001 | |
| C v joint and shaft fell apart when the car was put in reverse leaving driveway. pieces throw everywhere.wheel bearings melting to rear drums . back drums replaced and all 4 wheel bearings. door lock system replced after stop working. *ak | |||
| 2 | 07/01/2000 | ||
| Despite the replacement of the rear wheel bearing recalls, our left rear tires warped so badly due to the bearing defect that we were forced to replace them. the ford dealership refused to take responsibility for the damaged tires and firestone said it was the vehicle defect that caused the tire damage. we replaced both rear tires since the vehicle was impossible to drive without excessive vibration which made steering the vehicle extremely difficult. despite the new tires, there is still fear in driving the vehicle since we are not totally convinced that the bearing recall has solved the problem. we have returned the vehicle with new tires for several alignments and balancings and yet we still get strong vibration in the steering column. the whole situation is causing fear in driving the vehicle since our dealer tells us that the only recourse we have is to bring the vehicle in for constant alignments and balancing to avoid the vibration and excessive wear on the tires. this doesn't seem normal for similar front wheel drive vehicles such as the hondas and nissans.*ak | |||
| 05/06/2002 | 1 | 05/01/2000 | |
| Bearing failure damaged abs system. only warning was abs light started flashing, then right rear wheel locked up at 75 mph, causing car to swerve across two lanes of highway onto shoulder before car could be controlled. previously, the left rear wheel bearing failed and was replaced at 22,764 miles. there was no incident attached to that failure, as we could hear the slight rough or grinding noise, and took the car to the dealer for warrant service. this time there was no warning, i lost control of the car at speed, and could have been killed.*ak | |||
| 08/01/2000 | |||
| Molding on right rear passenger door coming off; do not feel safe in vehicle b/c of all the recalls and can't take off work for all of these recalls; thumping coming from under steering column, told that it is a characteristic of the car, but sounds like same problem that was recalled in rear wheel bearings; overdrive off button doesn't work; brakes squeak and wear down too easily and i had to pay to get them replaced;this car is a piece of junk. i bought a new car b/c i did not have time to get my old car fixed all of the time. i thought buying a new car would eliminate this, but i take this to the shop all the time for recalls and problems. this is insane! something has to be done! | |||
| After recal o1i700000 concerning rear wheel bearing was done, they started having other problems. *ak | |||
| 06/30/2000 | 3 | 12/01/1999 | |
| The main focus of this complaint is the fact that the rear wheel bearings on this vehicle have failed three times in the approximately two years i have owned this car. the first time, the vehicle was approximately 6 months old. the second time came without warning while vacationing in vermont with young children in the car, the left rear wheel was near falling off. the final time the rear bearings failed, they were replaced by the dealership due to a second recall on the rear bearings. in addition, my ford focus has been recalled for a-pillar trim panels replacement , and decklid wire harness rreplacement. needless to say, i have spent more time at the dealership getting repairs on this car, than i have spent collectively on all other vehicles i have owned.*ak | |||
| 06/15/2001 | |||
| Consumer heard a grinding noise from rear of vehicle. dealer replaced rear wheel bearings. *ts | |||
| 12/15/2001 | 1 | 08/09/2002 | |
| Rear wheel bearings were replaced due to vibration and noise in rear of vehicle, dealer stated bearings were worn out prematurely. *ak | |||
| 01/04/2002 | 10/01/2001 | ||
| My 2000 ford focus was not included in the recall of the left rear wheel bearing. but it should have been. my car broke down on friday jan4 th when i got it to the ford mechanic he ssaid the problem was the left rear wheel bearing, which is the exact same part other focus are being recalled for. the mechainc also told me what could have happened with the tire coming off while i was driving. i felt this was a safety issue and called ford they said since my car wasn't on the recall lists there was nothing they could do even though the part that broke is the same part that was recalled on other focus and my car only has 42212 miles on it and bearings should not break down that soon. so i feel that this is a safety issue that needs to be delt with *ak | |||
| 05/01/2001 | 1 | 06/01/2000 | |
| Tire came off in driveway with little warning - this car has should not have needed bearing replacement this soon. a new design needs development instead of replacement of bearings for 2 years as ford has announced. a recall was sent to owners in a colorful flier like advertisement. this is inappropriate due to the fact it looked like an ad not like a recall previously issued by ford inside a brown envelope correctly labeled, addressed and sent to owners. this car is a lemon.*ak | |||
| 12/01/2001 | |||
| Recall 00 v 303 000/rear wheel bearings. dealer metro ford, schenectady, ny; phone# 382-1010 unable to honor recall because no parts were available. seeking nhtsa help in this matter. feel free to provide any further information concerning this matter.*ak | |||
| 01/22/2001 | 2 | 10/01/1999 | |
| First failure(18,925 miles)- loud moan coming from rear of vehicle while driving. took vehicle to dealer where right rear wheel bearing was replaced. second failure(28,218miles)- loud grinding and clunking sound from rear of vehicle. right rear wheel locked up. dealer replaced right rear wheel bearing again.*ak | |||
| 09/16/2001 | |||
| Tires on vehicle is wearing down. rear wheel bearing went bad and had to replace them. tires had been replaced twice. contacted dealer, and dealer stated never heard of problem before.*ak | |||
| 01/22/2001 | 2 | 01/01/2000 | |
| Right rear wheel bearing caused car to swerve violently at 55mph, driver slowed to 20mph to avoid being pulled off road. driver tried to slowly drive to repair station but car kept wobbling on road so stopped and had car towed into garage..ignition /lock system failed in january and left driver stranded. car could not be started. in another problem that occured in october 2000 the fuel assembly recall was not properly repaired and caused car accelerator to not function. the car would only go 1-3mph at full acelleration. this was very dangerous in traffic. i do not have paperwork on this incident but problem was corrected at bergstrom ford, neenah, wi 54956*ak | |||
| 02/19/2001 | 2 | ||
| Driver's side rear wheel bearings went out while diving 60 mph. consumer heard a noise from wheel, and vehicle was hard to control. on 6 may 2001, this happened again with passenger side rear wheel bearings. there was a recall on wheel bearings, but this vehicle was not affected due to vin. *ak *jb | |||
| Consumer heard noise, vehicle was vibrating. took it to dealer, and dealer said vehicle neeeded wheel balance. consumer got it back, noise got louder. they couldn't find anything else wrong. third time when vehicle was taken in a service person went out with consumer ,and before they could leave the lot consumer turned around. they had been telling consumer it was safe to drive before consumer went on long distance trip. dealer determined it to be rear wheel bearing. please provide further information.*ak | |||
| 03/08/2001 | 1 | 03/01/2000 | |
| While driving on i275 nth i heard what sounded like the noise a flat tire would make.got off motorway to investigate, could find nothing wrong. got back on only to find the car starting to pull toward the passenger side. luckily i was near a rest area, pulled off. only to find smoke pouring from the rear wheel. it had siezed solid. it was taken to a dealer, who fixed the following, drum&bearing cup, spindle, retainer asy wheel, rotor brake sk, cap rear wheel and the abs sensor. refused to check other side as that had already(much early been fixed under a recall) while their they did find the cause for the fuel smell inside the vehicle, in circuit 15rl3(gn.rd) @ c-87 terminal was not seated in connector, fuel consumption has improved from 28mpg to 31mpg. local dealer and ford customer service both told me my concerns with the other rear wheel and the engine due to it's consumption of unburned fuel(not to mention mine)were area's they will not check, even if i feel they are potentially dangerous to myself and any passengers i may have.*ak | |||
| 1 | 10/01/1999 | ||
| While driving vehicle started making grinding noises in the rear end, as the consumer lowered the speed the noise seemed to get worse, the rear of the vehicle began vibrating and bouncing all over the road, upon inspection by the dealer if was found that the right rear wheel retainer bearing failed and destroying the spindle and drum, this component was recalled prior to this incident. nlm | |||
| 04/16/2001 | |||
| Whiel driving 55 mph vehicle started swaying from side to side. consumer went to dealer who found that rear wheel bearings had locked up. *ak | |||
| 03/23/2001 | |||
| Was driving vehicle approximately 50mph, and after having it inspected by mechanic at dealership left rear bearings failed on highway.*ak | |||
| 03/25/2001 | 0 | ||
| Consumer was traveling about 70mph on highway and heard a streaking noise. was able to pull over, and vehicle was wobbling. noticed that left rear driver's side wheel was very loose. vehicle had to be towed to dealership. at dealership mechanic told consumer that rear wheel bearings went out. *ak | |||
| 1 | 12/21/1999 | ||
| The consumers right wheel drum assembly began to make grinding and clunking noises and the vehicle is beginning to vibrate, ford recalled the left rear wheel but not the right. nlm | |||
| 03/01/2001 | 1 | 06/01/2000 | |
| Rear wheel bearing disintegrated, causing car to jerk side to side while driving. this has happened to other focus owners too! | |||
| 03/08/2001 | |||
| There was a grinding noise coming from brakes. dealer replaced front brake pads. also had increased braking distance. while driving about 10 mph, driver's rear wheel came off with drum still in it.*ak | |||
| Rear wheel bearing disintegrated while driving, causing rear to feel like it was on two flats. dealer has been contacted. *ak | |||
| 04/28/2000 | 2 | ||
| Axle wheel bearing will disintegrate on highway, it went into a rearend curve. replaced at no charge. *ak second wheel bearing was discovered during a routine service. *yh | |||
| SUSPENSION - REAR | |||
| 10/06/2008 | 96000 | ||
| Tl-the contact owns a 2000 ford focus. while the contact was driving at approximately 25 mph, there was a loud noise and suddenly the front driver side collapsed without warning. the vehicle continued in operation with caution to an independent mechanic. the failure was contributed to the front driver side coil spring and strut. the technician replaced both front strut assemblies in the vehicle. recently, the front passenger side coil spring detached which caused the tire to blow out. the vehicle was towed to an independent mechanic where both front strut assemblies were replaced for a second time. in addition, there was failure with the rear coil spring. the coil spring and control arm were replaced. the failure mileage was approximately 96,000. js | |||
| 06/10/2008 | 1 | ||
| Ford will not honor recall on wheel bearing. statement said even if the car has been service before it will fix. not true i spent a hour on the phone with them . ford will not honor aggreement because it did it again. search results report date : june 20, 2008 at 11:33 am nhtsa campaign id number : 01i017000 make / models : model/build years: ford / focus 2000-2001 manufacturer : ford motor company mfr's report date : nov 29, 2001 nhtsa campaign id number : 01i017000 n/a nhtsa action number: n/a component: wheels:lugs/nuts/bolts potential number of units affected : 238653 summary: this is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. vehicle description: 2000-2001 ford focus passenger vehicles, originally sold in or currently registered in the states of , ohiom, . in high corrosion areas, where salt is used on roadways in the winter, the rear wheel bearing seal race can experience surface corrosion. if this condition occurs, the wheel bearing seals could become damaged and allow contamination to enter the wheel bearings. consequence: the wheel bearings could prematurely wear and cause a noticeable noise. if not repaired, this condition could progress to the point where the wheel begins to wobble. remedy: dealers will replace the rear wheel bearings at no cost to the consumer. additional bearing seals will also be installed to ensure a smooth ride. this program will be in effect until december 31, 2002, regardless of mileage. even if the vehicle has already been serviced under recall campaign 00s31, ford has taken additional steps to keep the wheel bearings in top shape. owners ford has decided to conduct a service campaign to replace the rear wheel bearings. owners can contact ford at 1-866-436-7332, concerning this program. *tr | |||
| 02/15/2008 | 80000 | 1 | 08/13/2001 |
| Left rear wheel bearing failed at 80,000 miles after they said it was replaced by recall at 22,000 miles. left rear wheel comes loose and wobbles. had to have it towed because it is unsafe to drive. *tr | |||
| 09/20/2007 | 97500 | 1 | |
| My car was parked at the airport. when i returned home after my car had been parked for three days the anti-lock brakes light came on and my car was making a loud noise. i took it to the dealer and the rear left ball bearing was broken and i was informed by the service technician that my wheel could fall off. i later realized that the same ball bearing was previously fixed under recall 01b85. however the dealer would not cover the expense and i had to pay for it myself. i later wrote a letter to ford to request a refund and my request was denied. *tr | |||
| 10/06/2005 | 1 | 03/13/2004 | |
| 1) rear wheel bearings.. both needed to be replaced on car with less than 62,000 miles. ford said not their problem. 2) thermostat housing made out of plastic, needs to be replaced due to cracking (ford know about this problem will not do a recall). engine light comes on every 3 months. will never buy another ford again. tired of putting money into what we thought was going to be a good car. *nm | |||
| 07/15/2005 | 70000 | 3 | 08/31/2001 |
| Dt: had sererall issues with the vehicle its metal causes premature failure. the coil springs had to replaced .they broke and the rear door latches were in the process of disingrating . they put in weather stripping. the rear wheel bearings malfunctioned. contacted ford, they did two after warrenty repairs to the vehicle. ford said it needed a new axle. this started on july 15, 2005. there was a real high pitch whining noise before determining the problem with the axle. *ak *jb | |||
| 08/15/2004 | 2 | 04/26/2003 | |
| Consumer is afraid to drive the 2000 ford focus due to all the problems that have developed with this vehicle.***no answer required***.*mr the rear brakes, drums and shocks were replaced. *jb | |||
| 01/01/2005 | 4 | 06/13/2000 | |
| The vehicle's brakes had to be replaced about every three months. *nm the rear end was unable to be lined up, if so, the vehicle would fishtail back and forth and the consumer would unable to drive the vehicle. the tires were out of round and the vehicle would run rough, especially when going up hills. *sc *jb | |||
| 01/22/2005 | 1 | 08/15/2004 | |
| Coming home from work my engine light came on , i took it to a friend and he check it and said it was as cylinder misfire he reset he code(?) and said that he didn't guarantee that it wouldn't come back on . it work fine the rest of the day , but when i was again coming home from work the next day it came on again ,i immediately turn around and took it to the garage where i get repairs done . he also said it was a cylinder misfire and suggests i replace my spark plugs and wires , he also cleaned something else and something iac ( you can tell i don't know squat about cars)i paid 149.00 for this service . a day and half later i was back in the garage with the same problem (engine light on) this time he says it something with my transmission code and to call the co. and see if there is or was a recall on it . some thing about flashing the computer. i have only had this car since august 2004 and have trouble with all this and with the key not working but the car was still under a 30 day warranty and the car salesman took care of that problem. i am just wondering what next ,how much , money does not grow on trees around here. after reading all the complaints on this here website i wonder why i even bought a ford focus. i also have very squeal brakes constantly , and my rear passenger tire has a problem and my son won't even let me drive my car till i get it check out there is more money. my car only has 44,000. miles on it. *jb | |||
| 03/13/2003 | 1 | 03/01/2000 | |
| Nar 04/07/2003 mr. while driving, the rear tire disconnected from the vehicle due to a failed wheel bearing.. the air condition repeatedly leaked water in the vehicle. the brakes were worn which required new rotors. *jb | |||
| 03/03/2003 | 3 | ||
| Nar 04/07/2003 mr. the consumer stated with 20,000 miles on the tires they were already bald. the dealer told the consumer only the rear tires were bald because they had not been rotated. the consumer took the vehicle to another mechanic and had the tires rotated and had new tires put on the front, however 10,000 miles later the rear tires were bald, they were replaced again and less than a year later they were bald again. the consumer learned that the problem with tires was due to a recall with the wheel bearings which was suppose to have been replaced a long time ago. *jb | |||
| 10/04/2004 | 1 | ||
| While driving approximately 35 mph the consumer heard a noise which sounded as if it came from rear. the consumer took the vehicle to dealership and was informed by a mechanic that the rear wheel bearings were loose. *jb | |||
| 11/01/2002 | 15000 | 1 | |
| Consumer has continuously replaced the wheel bearings. twice on the rear left, and three times on the rear right. there is a grinding noise coming from the rear end of the vehicle. consumer states that he has had the vehicle repaired on a recall number 011017000 before. the problem has not been resolved. *nm at the time of the failure the vehicle was out of warranty although it only had 27,000 miles. the vehicle is rarely driven yet the rear bearings wear out every 3000-5000 miles. *nm | |||
| 08/06/2004 | 1 | 03/14/2003 | |
| Both rear wheel bearings need repair. loud noises from the wheel bearings. breaks needed repair at 35,000 miles (grinding). ew tires at 40,000 miles (both front and back). *ak i heard on car talk that wheels of the earlier models of ford focus's actually fall off! | |||
| 10/23/2003 | 1 | 12/11/2000 | |
| While driving, the vehicle stalled due to electrical failure. there were no brakes or steering. the vehicle crashed into a tree. driver dislocated her shoulder and sustained a head injury. *ak the rear wheel bearings was replaced, the fuel filter was replaced *jb | |||
| 11/05/2003 | 67500 | 1 | 10/31/2000 |
| Rear wheel bearings needed replacement after only 67,000 miles. *ak | |||
| 11/11/2003 | 1 | 01/04/2000 | |
| 2000 ford focus - recalled in 2001 for rear wheel bearing problem - supposedly the dealership - village ford dearborn, mi - inspected and proceeded with the proper service - now with bad rear wheel bearing problem - my tire was ready to fall off per the mechanic - when the mechanic contacted ford customer service for part - he was told that was a recall item and i should bring to a ford dealership for repair. on 11-11-03 i brought my vehicle to avis ford southfield mi for this repair - i was told by the dealership that no recall exist on the rear wheel bearing and furthermore if one did exist the warranty on the replacement would be void. the mechanic that evaluated my car on 11-8-03 stated this needed to be addressed asap - he tightened the wheel- which is why i scheduled a repair on 11-11-03. i will need to return my vehicle to the former mechanic for service but will be unable to do so until 11-15-03. please advise the process for filing complaint against ford motor company - so i can recover my expenses. the mechanic will give me the defective part. i do not think that village ford ever changed the part or did the repairs under the earlier recall. vin 1fafp36p4yw208246. *ak | |||
| 10/01/2003 | 0 | 04/01/2001 | |
| I have a 2000 focus. i experiance hesitation when the fuel tank is about 1/4th full, it died once while turning around an offramp cloverleaf. also when coming to stops it idles rough. when starting and waiting while in or out of gear, idling is rough. turning corners i occasionaly get creeks from the front and rear. sometimes i hear thumps from the rear when riding over bumps on occasion. i hear and feel a growl while the engine is running regardless of being in or out of gear or in or out of motion. it feels more prominent when the temp. is below 60 degrees. i can feel it vibrating in the steering wheel while turning and it seems to stop while turning left but continues when the steering reaches center. while going up or down inclines or small depressions in the road it becomes even more noticeable and you can feel it in the floor. the drivers side rear door lock sometimes clicks in and out of the lock postion erratically when the electronic door lock/unlock button is depressed. this handle is also extremely tough to open. sometimes power is lost to the radio, i remove the detachable aniti-theft piece and replace it, sometimes it works, sometimes i need to do it numerous times before the radio will turn back on. i had experianced warped rotors on the front when i first bought the vehicle numerous times, but i switched them with slotted rotors so i no longer have this problem. my rear brake drums are stock (but the pasds are not) and they squeal quite frequently, possibly due to excessive dust. i had noticed that sometimes the power window control would not work for windows other than the drivers. this has not happened in about a year or 2. i have just recently experienced water in the passenger well. last, occasionally the transmission will hesitate while driving. it almost feels like the transmission is shifting into neutral, but more like it was a human with a cluthc out a bit who cannot make up their mind about what gear to use. | |||
| 20600 | 1 | 12/27/2001 | |
| Consumer experiencing noises coming from vehicle after replacement of rear wheel bearings. *mr*ts | |||
| 04/01/2001 | 4 | 12/16/2000 | |
| While working on the vehicle, the mechanic discovered a seal leak in the engine, and a leak in transmission cooler lines. later,while on the road, the vehicle started to fishtail in the back due to a bolt which held the rear suspension had loosened. in addition, the vehicle had stalling problems, and severe corrosion buildup on the battery. *ak *jb | |||
| 04/29/2003 | 1 | 09/05/2000 | |
| 60000 miles on car, 4 sets of tires, 7 recalls, defect in gas tank cover filler, 2 sets of brakes, rear alignment not adjustable (advised by independent shop) and horrible shaking at highway speeds after all this. dealer has been no help with tire problem. never buying a ford again. *jb | |||
| 11/15/2002 | 1 | 04/01/2000 | |
| While traveling on the interstate there was a sway/shift in the rear end of the vehicle as she was crossing a bridge, which caused a loss of control. *nlm scc | |||
| 02/01/2003 | 5 | 12/01/1999 | |
| There was an excessive vibration coming from the rear passenger tires, the dealer was unable to determine cause of vibration or excessive wear on tires.*jb | |||
| 02/11/2003 | 30000 | 06/01/2001 | |
| My complaint deals with the 2000 ford focus . i purchased this vehicle in june of 2001 with 100 miles on the odometer. since then i have had to bring my car back for a few recals. one of the recals was the rear suspension where my car lost control and i veered off the road....luckily noone was hurt. the reason why i am writing this complaint is because i understand that there is a investigation on the focus for various problems. i wanted to add to the investigation by saying that i just spent 340 bucks on my ignition switch because it wouldn't turn which i understand is a common problem and i also had problems with my car stalling in the middle of the thruway. i almost crashed into an eighteen wheeler! i have had the fuel pump replaced and my car still idols very rough and occasionaly stalls out when i am stopped. ford should be embarrased by this and should take all focus's off the road! i read that there were hundreds of ford focus' with the exact same problem but no recal was issued | |||
| 12/16/2002 | 27 | 01/01/2000 | |
| Continued problems with ford 200 focus zts. bearings, electircal system, brake and paint issues among others. | |||
| 06/01/2001 | 3 | 04/01/2000 | |
| Rear suspension: every 3 months, dealer must adjust suspension components to stop loud cracking noises from occuring (3+ times) and must be repaired again next week. front suspension has been repaired twice due to cracking/clunking noises and must be repaired again this week. dt | |||
| 10/01/2001 | 1 | ||
| When consumer went to have her 30,000 maintenance service performed, she was informed that new tires were needed in order to correct the wobbling nosie that was felt and heard in the rear wheel, consumer believes that new tires are possibly needed due to a previous recall on the rear axle, secondly when consumer brought the vehicle in for tire rotation she could never get documentation stating that the work was performed, consumer now has doubts that the tire rotation was ever done.*jb | |||
| 06/03/2002 | |||
| While driving 65 mph vehicle was wobbling in rear. vehicle taken to dealer, and they had to replace rear wheel bearing/ spider and drum. feel free to provide any further infromation.*ak | |||
| 06/07/2002 | 1 | 04/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 09/06/2001 | 2 | 02/01/2000 | |
| Corrected copy. major assembly listed wrong in orginial report. no safety defect listed. *ak | |||
| 02/01/2000 | |||
| This car in snowy/icy conditions becomes in some cases nearly uncontrolable. it constantly sways from side to side and the back end tries to come around. i love this car on the dry but in the slick conditions is becomes the worst car i've ever owned. there must be something fundamentally wrong with it. it has been this way since new. i've had everything checked on it, installed new tires etc. and nothing seems to help. this is suppose to be a low cost car for the 1st time car byer but i'd not recommend it to anyone much less an enexperenced driver. i will not let my 16 year old drive it if the conditions are even a little slick. it can be a terrifying car to drive. *ak | |||
| 11/05/1999 | |||
| While driving 65mph over a bump in the road back end of vehicle will shift to one side. dealership was contacted.*ak | |||
| 03/29/2001 | 1 | 02/01/2000 | |
| I am not please with this car ,me and my wife have brought two other cars from this dealer and this is the first one that has given a lot of grief and sorror,please help me be a continue customer by addressing this problem immediately,and also for future references. thank you ,sign off---sadden. no safety defect mentioned. *ak | |||
| 11/18/2000 | 1 | ||
| Vehicle experienced a rattling noise in the rear suspension, consumer stated this could be attributed to a new wheel bearing that was added for recall, also during one recall repair, the dealer damaged the passenger side seat belt, it was returned in an un-retractable position. *slc | |||
| 01/01/2000 | 3 | 12/01/1999 | |
| When get speed above 50,the car starts jump anyside. *ak | |||
| 03/23/2000 | 4 | 01/01/2000 | |
| I have been completely dissatisfied with this ford product. i didn't put more information in this report because i wasn't sure i was doing it right. i plan to return the vehicle to the shop again today because last time it was there, they fixed the idle, window, and noisy suspension...guess whay, i still have all those same problems!!! | |||
| 12/01/1999 | |||
| Noises coming from rear suspension ( drivers side). initially noise appeared during right turns at low corner speeds. now the noise is apparent over dips and uneven surfaces. accompanied by these noises are movement in the rear suspension. the suspension feels as though it is out of alignment. ride and handling have changed due to noise. car rides lopsided at times and runs wide in corners at higher speeds. there is increased body motion in rear at speeds above 65. the initial estimate of problem, by dealership service dept., concluded that the rear spring was out of alignment. however, the repair did not resolve the suspension problem. i believe the problem could be the axle. *ak | |||
| 05/04/2000 | 1 | 03/31/2000 | |
| The driver side tie rod and axle collapsed while driving the vehicle, loss of control resulted in accident. yh | |||
| SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY | |||
| 07/15/2005 | 69500 | 3 | 08/31/2000 |
| Supplemental information reference nhtsa odi # 10134021 the aforementioned odi # is the third in a line of situations where, in my opinion, metal fatigue has caused a defect. excessive regrind material is being utilized in the manufacture of parts, leading to premature wear/failure aka planned obsolessence. the rh axle support bearings would possibly have never failed had good workmanship practices and standards been in place and utilized. being a proud ford owner only since 1969 i have never experienced such a rapid / rampid parts failure rate. as a show of good faith, i expect nothing less than ford motor company to absorb any and all cost of replacing the rear axle in my 2000 ford focus. your attention to this matter is greatly appreciated. respectfully, paul a. stadden | |||
| SUSPENSION - REAR - AXLE - SPINDLE | |||
| 11/12/2001 | 1 | 11/13/2001 | |
| My 2000 ford focus kona edition has been subject of at least five recalls and other numerous problems that have required me to take the car in to be repaired. i was also sold this car way above sticker price and currently this ford focus is worth 5000 dollars yet i still owe 11,000. i am now having problems with the brakes and the rear axle, that i will once again have to take my car in to get repaired. all of the incidents have taken place between the years of november 2001 (when i bought the car) and the present date of november 2003... but the problems are still ongoing. *la | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 11/23/2003 | 45000 | 2 | 07/26/2002 |
| The rear shocks are making noises and are cupping the rear tires. i have replaced the rear tires once and they are getting destroyed again. i plan to replace the rear shocks when i can afford it.*ak | |||
| 06/25/2003 | 41500 | 1 | 04/15/2002 |
| At 40,000 miles on my 2000 focus wagon, dealer tells me that the clunking noise i hear from front and rear will be fixed with a new front tie rod and rear shocks. visited dealer 3 times to fix a windshield washer leak into tailgate, filling light fixtures and seeping into rear of car. i have had my fan motor replaced and my rear door latches are not working correctly. all of many recalls have been addressed, we even received 4 new tires due to tread wearing. it took many trials to get a correct alignment. my stereo often will cut out for no reason. i am no longer under warranty and fear that this most recent suspension repair will be costly while i still make monthly payments on my vehicle. can you help? *jb | |||
| 12 | |||
| The consumer has experienced the following: the replacement of the left dash board cluster (temperature gauge inop from the time of purchase), reattachment of rubber seal around driver door window, reattachment of fuel pump, reattachment of headliner in rear of vehicle, uncrimping of fuel line, lubrication driver door handle(sticking), lubrication of catch on rear passenger side door(had come open while vehicle was in motion), replacement the turn signal switch in steering column-had to be turned off manually, persistent noises/vibrations in the front end of vehicle starting at 36k miles and was told that the tires had tread that was too narrow/were high performance which wasn't needed/was also told that the vibration was caused by improper tire care and tire cupping, the left rear shock needed replacement, and the radio goes out-sometimes goes out when the heat is turned up high. scc | |||
| SUSPENSION - REAR - SPRINGS | |||
| 03/18/2003 | |||
| Nhtsa#00-v-303-000 vehicle description: passenger vehicles. the rear wheel hub retaining nuts can loosen and allow the left rear wheel and brake drum assembly to separate from the vehicle. consumer states dealer replaced three times but recall repair failed. *nlm | |||
| SUSPENSION - REAR - SPRINGS - COIL SPRINGS | |||
| 02/12/2008 | 1 | 03/13/2000 | |
| Rear coil spring broken (rr). *tr | |||
| 04/01/2006 | 99700 | 1 | |
| Exiting the highway there was a loud pop from the front drivers side wheel well. believed i had hit something but there was nothing in the mirror. sound continued when the wheel was turned from hard left to hard right. jacked car to see if something was stuck behind tire and when weight was lifted from suspension spring which was broken shifted and made contact with tire. if i had hit a bump when/or after spring broke it would have punctured tire causing lose of control. *nm | |||
| 04/08/2004 | 65000 | 2 | 01/15/2003 |
| Broken front and rear coil spring. eeded to replace with new front and rear coil springs.*ak | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||
| Took vehicle to dealer for suspension defect. cause is unknown. please provide any further information. ph | |||