Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
12E007000RIDE CONTROL, LLC E (Equipment)10006MFRFORD MOTOR COMPANY02/24/201202/24/2012
Defect SummaryRide control, llc (ride control) is recalling certain readymount assemblies, p/n 746641mt and 746646mt, with corresponding aftermarket customer part numbers: gabriel g56944 and gabriel g56945, and privately branded partsmaster with part numbers g68944 and g68945. the readymount assemblies were sold as aftermarket service equipment for use on certain 2000 through 2005 ford focus vehicles. these assemblies were assembled with a nut without the necessary washer. the absence of the washer can allow the readymount assembly to pull apart the top mount.
Consequence SummaryIf the assembly separates during installation, it could result in injury to the installer. if the assembly separates while the vehicle is in motion, it could result in secondary damage to the vehicle and possibly result in a vehicle crash.
Corrective SummaryRide control will notify owners and will set up procedures to inspect, repair, and/or replace the affected parts without charge to the owner. the safety recall is expected to begin during march 2012. owners may contact ride control at 1-800-999-3903.
NotesOwners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
1456501/01/2001617945Some vehicles equipped with an aftermarket remote start system may exhibit a diagnostic trouble code p0460 in continuous memory. *tt04/02/2001
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
1827311/01/200410013416A/c condenastion leak. *eh04/18/2005
0220810/14/200210013060Climate control a/c service tech tips. *eh04/07/2005
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
1540311/01/2001630416Some vehicles equipped with an in-dash 6 disc radio may exhibit a system cd error e3 or a stuck disc. *tt04/17/2002
1503607/01/2001621031Some street edition feature cars equipped with the factory 6 disc player may exhibit a cd disc jamming or an inoperative cd player. *tt09/06/2001
1451212/01/2000616845Some vehicles may exhibit radio inoperative / radio intermittent operation. *tt03/13/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
07/19/201167140
 2001 ford focus se 4 door sedan. 67,140 miles. turn signal will not turn off automatically once turn is completed either turning left or right. have to now turn off the signal manually. happened on my way home from work on 7-19-2011. nothing yet has been done to correct the failure other than an internet search to determine what might be wrong.
08/01/201090000
 The a/c evaporator core leaking refrigerant into vents of car. fumes making driver and passengers nauseous as well as a/c failure.
12/28/201089900
 The ignition will not turn without large amounts of spray lubricant and pummeling the key while in the ignition to cause the tumblers in the cylinder to fall into place. this is a major safety issue, because it happens without warning, and right now, during these epic blizzards we are experiencing, it has caused me to be in danger. this problem is common among owners of this vehicle. many people have developed ways to temporarily fix it since they don't have money available fix this unexpected safety issue, which is not part of preventative maintenance of an automobile.... while others have opted to just get the car towed to a dealership, which replaces the ignition assembly with the same faulty parts, and then charges up to $500. this ignition needs to be recalled by ford, and it needs to be replaced free of charge with a reliable ignition assembly. this morning, after having to find other transportation to work for two days, i finally dedicated three hours to getting the ignition to turn. i had to leave the key in the ignition, because i cannot afford to lose my job by being absent or tardy. i am in an initial probationary period at my job, and i think it goes without saying that if i had enough money to fix ford's mistakes, i would probably just go and buy a different car altogether.
02/15/20101810001
 I tried to start my car and the key wouldn't turn in the ignition, therefore i was unable to start my car. it has only occurred this one time, i am having the ignition replaced. *tr
12/22/2009363201
 Turned off my 2001 ford focus (with only 36,320 miles on it) as usual and when i returned to car and attempted to start it up, the key would not turn in the ignition. had to have it towed to the dealership where they had to drilled out the tab, and build and install new key cylinder for a total of $427.84. they did not offer the old part to me and i didn't think to ask for it. thankfully, it happened during the day while i was at my dentist's, and not at night after work. have since found out that a class action law suit has been filed in california. there should be a recall of these cars. *tr
08/22/20081
 I will start with the fact the car is on it's fourth battery. it has had the wiring harness replaced along with every sensor in the car some twice. there was a steering column recall done on it. the two back windows tracks have been broke a total of six times. the door handles brake three so far. the stereo is broke for the second time. i have had to do the brakes twice so far and all this and the car only has 63,498.8 miles . *tr
EQUIPMENT - ELECTRICAL
10/15/20015000
 My security system basically went nutty...it even sounded funny when the horn sounded, the cruise would also stick or not work at all when it should have been turned on. i have had the hego sensor or the front oxygen sensor replaced 3 times, one at my own cost...i had a huge bulge pop out on my tire early on, firestone replaced it at no cost...the brakes have intermittantly squealed since the vehicle had few miles on it, when i took it in to get it fixed, it basically felt like they had loosened them because you had to press on the pedal harder to stop, soon after they started squealing again, all ford will tell me is that i need new brake pads at my cost because it is road hazard...should a car with 40,000 miles need brake pads? i think not. the last complaint that i have is that the car will stall with no apparent reason why...no matter what the speed is or if i have just started it or have driven it all day it does not matter, i will just be stuck until it decides to start again.
05/15/20010
 I have had numerous problems with my focus. about 3mo after i bought it, the transmission began to feel like it was slipping, and making a noise. i took it to the purchasing dealership, and a mechanic told me it was the torque converter. they didn't have a loaner car for me, so i made an an appointment for the following week. the next day on my way home from work, the car shut down. i called a tow truck, they took it to the closest dealership. when i called the dealership the next day, they said the fuel pump went out. they told me that the stutter i was feeling in my car was probably that. a few days later, the same problem. took it back to the selling dealership, and the shop supervisor went out with me. he said i was driving the car out of context. what he meant by that, he wouldn't elaborate, but said there is nothing wrong with my car. i have been driving it since, and the computer will fade in and out, but i won't lose engine power. my car has to have new brake pads every couple of months, new tires, and other maintenance things. at less than 40000 miles, it needed new spark plugs, and wires, which i happily bought. the dealership wanted $300, because the plugs were in the back of the motor. i went to my car, popped the hood, four spark plugs lined the top of the head cover. there was no further explanation of the attempted over charge. my car has several other problems. the positive cable on the battery, has melted back, there is a loud roar in the cab of the car, and three of the four lug nuts on the right rear tire has snapped off. the explanation for the lug nuts, was that the tire was loose, not fastened properly. but this problem occurred 3-4 mo after i bought it. the tires had not been taken off. i am to the point where i hate ford for selling me this car. i will ever buy ford again, but i love the concept of the car
12/15/20020
 There is just to much paperwork to copy out, but would like to mail copies. i am going to pick up car this afternoon just had second fuel pump fitted and new gas tank. to date no recall info received by post. however i have been drenched with gas on more than one occassion while filling car. i have nearly been killed when car cut out at 55mph on highway narrowly missed by two other motorists. vehicle has 38,000 miles & has had the following repairs. 1/countless engine sensors 2/four new tyres 3/new front brake pads 4/new front brake rotas 5/new front wheel bearings 6/two fuel pumps 7/one fuel tank 8/waiting for third set of a frame plastic covers 9/three stereo players 10/tracklink reset three times 11/still have realy noisy brakes 12/engine sounds like 10 year old car 13/rear passenger window works when feels like it 14/right hand door speaker sounds as if broken 15/new tires fitted showing signs of odd wear 16/tail gate leakes water 17/ thought lincoln/mercury dealer might give better results no just longer wait.
03/15/200341000
 When transmission shifts into 3rd gear it freewheels and or will not pull
10/15/20030
 We sued ford via the magnuson moss warranty act. the focus had been sold prior to the filing of the law suit. we reached an out of court settlement of $3500. the problem with the car was intermittent stalling. the local ford dealer was unable to determine the cause of the problem.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
07/17/2007890001
 A/c fan switch burned along with the connecting wire block, putting smoke into the vehicle, if the vehicle hadn't been turned off after seeing smoke could have resulted in fire. *tr
08/12/2006107/14/2002
 I was driving my 2001 ford focus in the left lane of a 2 lane highway at about 40 mph when i turned the ac on and the car just stopped. i took it to a garage and they told me i needed a new compressor which would cost 1000 dollars..i found a garage that would do it for less using a used one...my problem was this would happen every time i turned the air or the defroster on. i was afraid i would cause an accident..and am still afraid today when i drive it far..wondering if it will stall out at high speed again and cause me to have an accident. i also have had problems with the key jamming and not turning and my newest problem is i stopped for gas and when i tried to start it all i got was a clicking sound.. *nm
05/16/20061
 2001 ford focus air conditioning was repaired due to leak, consumer would like to be reimbursed for parts. *kb ***nar*** the evaporator and heater core was leaking. *jb
01/01/19011
 2001 ford focus wore through an air conditioning hose. *ts ***no answer required*** the consumer stated the air conditioning hose was designed poorly. it hangs down between the front tires and if the tires come up against a curb, it smashes the hose into the alternator pulley. not only that, if the hose breaks, it leaks oil and then a belt has to be replaced. *jb
07/30/200380000107/31/2001
 My 2001 ford focus se 4dr tends to stall out after using the air conditioner. the stalling behaviour starts after the a/c has been on for a while and continues after the a/c is turned off. the engine sputters and will stall while driving at highway speeds.*ak
2
 The vehicle has been serviced for the air conditioning twice. nothing can be found that is causing the problems or the leaks. the consumer states that the freon leaks for no reason. there was smoke coming from the dash inside of the vehicle. (the consumer guessed that it was freon escaping from the air conditioner, since there was no smoke coming from under the hood. *scc
03/28/2001710/01/2000
 A/c tends to have smoke and very bad smell coming from vents, brakes constantly squeal and grind, vehicle doesn't always want to start, no pickup or stalling when stopped at lights, etc. engine makes loud grinding noices, engine also makes loud reving noises like it can't get into gear. front passanger seatbelt tightens and locks for no reason. ford manufactor notified via certified letter twice, no contact to date. waldorf ford refuses to fix saying, if we can't find the problem, we can't fix it. both refuse to fix anymore. in last year in shop 10 times, for over 45 days, and no resolution.*ak
04/30/2001104/01/2001
 Purchased 4-30-2001. upon driving vehicle home, noticed oil/gasoline burning odor from air conditioning vents and loud thump and groaning noises from front suspension/brake areas. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04/01/200667000304/01/2006
 Radio/cd/clock unit appears to short out at various unpredictable times. the cd or radio will act as if the unit is turned off; however the clock display also disappears from the panel. after 10 minutes or longer the clock display will return to the screen - with the correct time and the radio/cd portion can be turned back on as if was turned off. during these shutdowns i can not do anything to make the unit work. this includes using the on off buttons and any and all of the other control option/buttons. this has happened three times that i am aware of since i have been driving this 01 focus 4 door model. starting in april of this year 2006. *jb
100010
 The driver side front tire had blown out. the passenger side tire was found worn on the inside along with an exposed wire. (these two tires were not of the same manufacturer) other problem were as followed: the button on the cassette player had broken, the adjuster button for the side view mirror on the passenger side had popped off, while driving the over drive light flashed and the vehicle jumped in/out of over drive (transmission problem-per mechanic), the battery light came on, there were no fuses in the wires under the passenger seat, trunk lock popped off, a/c button light on the dash came on when the heat was on, the brakes squealed(since purchase), there was a blind spot on the passenger side mirror, and when the headlights were on, the driver was unable to see other vehicle's due to the seats being too high. mr scc *jb
04/06/20024
 Key will not turn in ignition. took vehicle to dealer, and they replaced locking mechanism in steering column. *ak the fuel mileage was not consistent with what was stated , the fuel pump was replace along eith the filter, egr valve and radio, two front tires were replaced at 10,700. *yh
06/08/2001410/01/2000
 Radio repaired and replaced 4 times for same problem: radio sound cutting in and out intermittently. *ak