Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||||
| 17278 | 10/01/2003 | 10004922 | Excessive front brake pad wear, front brake creep/groan noise, front brake dust and/or rotor wear. *tt | 01/20/2004 | |
| 16685 | 03/01/2003 | 10001938 | Excessive front brake pad wear, front brake creep/groan noise, front brake dust, and/or rotor wear concern. *tt *jb | 07/28/2003 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 13882 | 03/01/2001 | 620280 | Some vehicles may exhibit a freeze of the pid data during four wheel anti-lock brake (4wabs) activation. this is a normal condition since the 4wabs module does not provide data link communication during 4wabs activation. *tt | 07/23/2001 | |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||||
| 17302 | 10/01/2003 | 10004943 | Vehicles not equipped with anti-lock brake system (abs) may have the red brake light and amber abs light on after hybrid electronc cluster (hec - instrument cluster) replacement. *tt | 01/21/2004 | |
| 15642 | 02/01/2002 | 630689 | Abs/advance trac light on and diagnostic trouble code c1937 or the stability assist system active/fail lamp flashing. *tt | 04/19/2002 | |
| 14091 | 03/01/2001 | 620298 | Some vehicles may exhibit a yellow four wheel anti-lock brake (4wabs) lamp on after system service and after clearing diagnostic trouble code (dtc). *tt | 07/24/2001 | |
| 14693 | 02/01/2001 | 619164 | Abs / advance trac light on and diagnostic trouble code c1937 or the stability assist system active / fail lamp flashing. *tt | 05/17/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||||
| 15896 | 05/01/2002 | 637777 | Some vehicles may exhibit front brake pad linings that exhibit an unacceptable rate of wear. *tt | 12/06/2002 | |
| 15443 | 11/01/2001 | 630467 | Front brake noise which may be due to premature front brake wear. *tt | 04/17/2002 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||||
| 15012 | 06/01/2001 | 622826 | Some vehicles may have front brake pad linings that exhibit an unacceptable rate of wear. *tt | 10/23/2001 | |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||||
| 05105 | 06/07/2005 | 10017934 | Rear brake squeal. *tt | 12/07/2005 | |
| 15301 | 10/01/2001 | 630206 | Some vehicles may exhibit a rear brake squeal noise. *tt | 04/15/2002 | |
| 15052 | 07/01/2001 | 621048 | Some vehicles may exhibit a rear brake squeal noise due to the composition of the lining material. *tt | 09/06/2001 | |
| SERVICE BRAKES, HYDRAULIC - SWITCHES - BRAKE WARNING | |||||
| 14694 | 02/01/2001 | 619165 | Some vehicles may exhibit a red and / or amber brake warning lamp(s) on without setting a diagnostic trouble code(s) (dtc's). *tt | 05/17/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/26/2013 | 153000 | 1 | |
| I was driving to work and i turned on my cruise control, i had to barely brake for a caution when a car was coming in my lane, once i went around them...i left the cruise control off....but the car sped up on its own...approximately 65-70 miles an hour. my brakes were working just fine. i called my dad to see what he wanted me to do....i drove on to work (approx 20 more miles) and didn't have my foot on the gas pedal the whole time....the cruise was off...the pedal was stuck and the car continued going 60 miles per hour....once i came to my exit, i took it out of 5th gear (manual transmission) and the car revved up horribly...i pulled into work and shut it off. restarted it and it was doing the same thing. these cars need recalled!!!! *tr | |||
| 01/26/2013 | 153000 | ||
| I was driving to work and i turned on my cruise control, i had to barely brake for a caution when a car was coming in my lane, once i went around them...i left the cruise control off....but the car sped up on its own...approximitely 65-70 miles an hour. my brakes were working just fine. i called my dad to see what he wanted me to do....i drove on to work (approx 20 more miles) and didn't have my foot on the gas pedal the whole time....the cruise was off...the pedal was stuck and the car continued going 60 miles per hour....once i came to my exit, i took it out of 5th gear (manual transmission) and the car revved up horribly...i pulled into work and shut it off. restarted it and it was doing the same thing. these cars need recalled!!!! | |||
| SERVICE BRAKES, AIR | |||
| 12/03/2003 | 0 | 08/20/2002 | |
| In dec,of 2003 i had cause to go to ford and complain about the brakes on my car,this was the 4th time i had complained to them. at this time they said the front brakes were worn to 0.i was into ford just 2 months before for the same thing and nothing was said at the time,now they decided that we were going to pay for the whole thing rotors included i was shocked because i was told that the cheap brakes that ford puts on only last for less then 12,000 miles we paid to have them replaced because ford gave us no choice,now we are having problems with the back brakes making a loud squiling noise i am so unhappy that they choose to do nothing.*ak | |||
| 07/22/2003 | 38000 | 1 | |
| Consumer had a front collision and neither of the air bags deployed. dealer notified. *ak vehicle's engine stalled causing steering and brake failure causing a collision into the side of a mountain. air bag equipment failed to deploy on impact. *mr | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 08/22/2007 | 1 | 05/28/2001 | |
| Bought new in '01 ford focus. noticed right off brakes would make a grinding noise and squeak. tires were worn real bad on inside on one front size since we bought it. repeated alignments with no improvement. still experience this problem. started experiencing problems with it missing during acceleration. check engine light came on in february 2005 and took it to the dealership. they replaced sensors that had recall,was recall code p0401. engine light stayed on. they said that we were using gas that was dirty and waiting too late to put gas into the car and that was why it was stalling. we paid $272.98 for them to replace this whole section that had to do with the fuel being filtered. car loses power and stutters going around curves with even over a half a tank of gas. stalling to the point we must pull over into the emergency lane afraid of accident! i own car i bought brand new and it jerks and sputters like some piece of crap from jd byrider! everytime we start the car you smell oil burning for15 minutes afterwards. had it checked no leaks or anything could be found. april of 2005 noticed when the car idled at a traffic light the thermostat would show shoot up showing it was running hot! took it in to the dealership and they found anti-freeze leaking. was told the thermostat housing and thermostat had to be replaced. retested it and was told problem solved. our bill was $375.00. this was first brand new car and was taken well care of, it only has around 78,000 miles on the odometer. i was told there was a silent recall on these for the engine problems and they were being fixed for no cost to the owner. we were not notified of a recall and paid for all of this out of pocket .car is paid off now and cannot enjoy having a paid off car with low mileage because we are scared to drive it and bought a new car that was safe to drive around with our kids! time goes on and it is getting worse. sometimes not wanting to start at all! engine still stalls despite all these repairs. *tr | |||
| 11/02/2001 | 1 | 08/01/2001 | |
| Car was turning right while leaving wal-mart parking lot onto 4 lane highway when steering and brakes failed. front left wheel had turned sideways in wheel and the brake line was broken. driver was unable to control vehicle and it crossed highway and came to stop on raised concrete median. damage to the under carriage of vehicle was significant. dt | |||
| SERVICE BRAKES, AIR - DISC | |||
| 04/24/2004 | 16900 | 0 | 11/01/2001 |
| Excessive wear on the front brake pads and rotors,only 16,900 miles on car | |||
| SERVICE BRAKES, AIR - DISC - CALIPER | |||
| 05/25/2004 | 23300 | 0 | 10/16/2001 |
| I purchased my 2001 ford focus in october 2001. in april 2003, i had to get the front brakes, pads, shoes and rotors replaced. this is after i had always taken my car in for scheduled maintenance. i was told that none of this was covered. i was out of over $400. the same thing has happened again 13 months later. everything needs to be replaced. the majority of my driving is highway and i can't get an explanation from ford. i purchased a lemon. the switch also broke on my turn signals. it would not automatically turn off. this happen in feb. 2003. again, a year later, the same thing has happened. someone needs to look into this. *mr | |||
| SERVICE BRAKES, AIR - DISC - PADS | |||
| 05/25/2004 | 23300 | 0 | 10/16/2001 |
| I purchased my 2001 ford focus in october 2001. in april 2003, i had to get the front brakes, pads, shoes and rotors replaced. this is after i had always taken my car in for scheduled maintenance. i was told that none of this was covered. i was out of over $400. the same thing has happened again 13 months later. everything needs to be replaced. the majority of my driving is highway and i can't get an explanation from ford. i purchased a lemon. the switch also broke on my turn signals. it would not automatically turn off. this happen in feb. 2003. again, a year later, the same thing has happened. someone needs to look into this. *mr | |||
| 09/08/2003 | 19800 | 10/25/2001 | |
| I have had brake issues since day one of owning my 2001 ford focus station wagon. from the very beginning there was moaning sounds when i braked. the salesman & service dept told me it's because they are new, @ around 13,000 miles they began to make more prominant moans i was told that it's normal. at 16,500 miles severe moaning & grinding, then not being able to stop easily, i brought it in to an independant mechanic , since my bumper to bumper warranty does not cover normal wear & tear items such as brakes & i was told i would have to pay a diagnostic fee,also not in my warranty, to determine what the issues are,& this mechanic told me that i was metal to metal, i needed new front rotors & pads, $250.also that the focus has brake problems & was not designed well. here it is 3 months later & @19,800 miles my back brakes start squealing & screeching loudly, i bring it in again & the shoes are completely worn down & i needed the rotors machined, it was another $135 (which was i bargain since i called the ford dealer & they wanted @$300 for that work). he told me that his shop does all the fleet work for a neighboring enterprise rental car office & the focus' are constantly in there for brakes. i called ford's customer satisfaction line & reported the issue. i am mailing a letter to ford's dispute resolution board & i am hoping that you will help us focus owners with bad brakes get retribution from ford for this faulty system. thank you | |||
| 11/23/2002 | |||
| Consumer states that while driving at any speed and no warning the brake pads are rubbing causing extended stopping distance. dealer notified. dealer replace numerous of times before. ts | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 05/25/2004 | 23300 | 0 | 10/16/2001 |
| I purchased my 2001 ford focus in october 2001. in april 2003, i had to get the front brakes, pads, shoes and rotors replaced. this is after i had always taken my car in for scheduled maintenance. i was told that none of this was covered. i was out of over $400. the same thing has happened again 13 months later. everything needs to be replaced. the majority of my driving is highway and i can't get an explanation from ford. i purchased a lemon. the switch also broke on my turn signals. it would not automatically turn off. this happen in feb. 2003. again, a year later, the same thing has happened. someone needs to look into this. *mr | |||
| 09/08/2003 | 19800 | 10/25/2001 | |
| I have had brake issues since day one of owning my 2001 ford focus station wagon. from the very beginning there was moaning sounds when i braked. the salesman & service dept told me it's because they are new, @ around 13,000 miles they began to make more prominant moans i was told that it's normal. at 16,500 miles severe moaning & grinding, then not being able to stop easily, i brought it in to an independant mechanic , since my bumper to bumper warranty does not cover normal wear & tear items such as brakes & i was told i would have to pay a diagnostic fee,also not in my warranty, to determine what the issues are,& this mechanic told me that i was metal to metal, i needed new front rotors & pads, $250.also that the focus has brake problems & was not designed well. here it is 3 months later & @19,800 miles my back brakes start squealing & screeching loudly, i bring it in again & the shoes are completely worn down & i needed the rotors machined, it was another $135 (which was i bargain since i called the ford dealer & they wanted @$300 for that work). he told me that his shop does all the fleet work for a neighboring enterprise rental car office & the focus' are constantly in there for brakes. i called ford's customer satisfaction line & reported the issue. i am mailing a letter to ford's dispute resolution board & i am hoping that you will help us focus owners with bad brakes get retribution from ford for this faulty system. thank you | |||
| 07/22/2003 | |||
| Consumer states vehicle has problem with pads & rotors, dealer notified. please provide further information, | |||
| 07/09/2003 | 5200 | ||
| Violent shaking of stearing wheel when breaking due to warping of break roters. roters were replaced at 5000, 11,000, 20,000 miles and recently turnrd at 31,00 miles. the rate of failure of the roters is unacceptable and a hazzard. | |||
| 02/21/2003 | 23400 | 0 | 02/12/2001 |
| Front brakes and rotor with premature wear | |||
| 01/20/2003 | 30490 | 05/08/2001 | |
| The firestone firehawk tires, has had terrible road noise for the past 6,000 miles. even though i had the tires rotated every 6,000 miles. last night after the dealership put a new set of tires on from a new car, to prove to me that it was the tires. i am not happy! also, the informed me that i would need new brakes...okay, that is possible. however, they also told me that i would need new rotors. nothing that they could be turned...just that i need new ones. when i still have brake pads. how can that be? are they made of soft metal that they don't last? that ford counts that as a wearing problem, so the cost is on me? | |||
| SERVICE BRAKES, AIR - DRUM - SHOES/LININGS | |||
| 09/08/2003 | 19800 | 10/25/2001 | |
| I have had brake issues since day one of owning my 2001 ford focus station wagon. from the very beginning there was moaning sounds when i braked. the salesman & service dept told me it's because they are new, @ around 13,000 miles they began to make more prominant moans i was told that it's normal. at 16,500 miles severe moaning & grinding, then not being able to stop easily, i brought it in to an independant mechanic , since my bumper to bumper warranty does not cover normal wear & tear items such as brakes & i was told i would have to pay a diagnostic fee,also not in my warranty, to determine what the issues are,& this mechanic told me that i was metal to metal, i needed new front rotors & pads, $250.also that the focus has brake problems & was not designed well. here it is 3 months later & @19,800 miles my back brakes start squealing & screeching loudly, i bring it in again & the shoes are completely worn down & i needed the rotors machined, it was another $135 (which was i bargain since i called the ford dealer & they wanted @$300 for that work). he told me that his shop does all the fleet work for a neighboring enterprise rental car office & the focus' are constantly in there for brakes. i called ford's customer satisfaction line & reported the issue. i am mailing a letter to ford's dispute resolution board & i am hoping that you will help us focus owners with bad brakes get retribution from ford for this faulty system. thank you | |||
| 08/01/2001 | 5000 | 05/01/2001 | |
| Brakes squeal at least 4 times now. it will be going back for a fifth time next week. the dealer tells me this is normal. i am very embarrassed to drive this car being so noisy. ts | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 09/02/2010 | 137000 | ||
| Tl- the contact owns a 2001 ford focus. while traveling 65 mph the contact noticed that the steering wheel had suddenly jerked to the right without warning, seconds later the contact noticed that the traction control light had appeared on the dashboard. the vehicle has not been diagnosed and there were no prior warnings. the current and failure mileages were 137000. bml | |||
| 02/14/2010 | 149000 | ||
| Tl* the contact owns a 2001 ford focus. while attempting to depress the brake pedal at speeds of 5 mph, the pedal fell to the floorboard and would not engage. the emergency brake was utilized in order to bring the vehicle to a halt. the vehicle was inspected by an independent mechanic who advised the rear-brake knuckle line had failed. the repair was performed at the owner | |||
| 01/11/2010 | 82500 | 1 | |
| I was driving from home to go to my parent home. i had to slow down due to traffic. my brakes failed. i was able to slow down by down shifting and hand brakes and had the car towed to the repair garage. the repair garage found that the passenger side rear brake cylinder had blown out and was squirting brake fluid all over. this the second time this had happened. the first time was in july 2007 when the driver side rear brake cylinder had failed on the freeway, causing major damage - odi # 10304293. please investigate and take action to recall this serious life damaging component on a otherwise good vehicle. *tr | |||
| 07/10/2007 | 65000 | 1 | |
| I was driving on the freeway and the vehicle in front of me slowed, therefore, i used brakes. the brakes failed. i had barely enough time and space to move to the next lane and thereby hitting other vehicle. the car was towed to the repair garage and body shop. the repair shop determined that the driver side rear brake cylinder blew out and therefore brakes failure. there was brake fluid on the freeway. i avoided killing myself and others due to my safe driving training at the barber school, given to me by my parents when i turned 18. please do something to recall these vehicles so other people will not die or get seriously injured. *tr | |||
| 10/16/2002 | 130473 | ||
| Tl*the contact owns a 2001 ford focus. the contact stated that the vehicle was experiencing numerous failures. the main failures were the electrical system, brake system, bent tie rod, shaking and vibrating, rear window mechanisms, and flooding after it rains. the leak occurs on the passenger side and the water rises 2 to 3 inches. the vehicle has not been diagnosed by the dealer due to the inspection costs. the failure mileage was 130,473. | |||
| 08/22/2008 | 1 | ||
| I will start with the fact the car is on it's fourth battery. it has had the wiring harness replaced along with every sensor in the car some twice. there was a steering column recall done on it. the two back windows tracks have been broke a total of six times. the door handles brake three so far. the stereo is broke for the second time. i have had to do the brakes twice so far and all this and the car only has 63,498.8 miles . *tr | |||
| 08/01/2007 | 1 | 10/10/2000 | |
| 2001 ford focus has a defective brake system. this causes the brakes to wear prematurely. *kb | |||
| 02/18/2006 | 5 | 04/11/2002 | |
| Ignition not turning on 2001 ford focus. i have read a message board that this has been happening a lot with this type of vehicle. also, brakes have been a constant problem. i have been a loyal ford buyer but am considering changing to a different make. *nm | |||
| 01/07/2006 | 2 | ||
| Went so sears auto center at 9570 south west freeway houston texas 77074. for a tire change they charge 156.00 and also told me that my car rotors were broken and need shoe/pad to be replaced. and car not to be driven. total amount 571.00. called next morning to cancel work because i decided to take to dealer ford. but that time car wasn't fixed yet cause they told me to pay first but i didn't have a credit card with me that night so i left it there and took bus. they charge 271. next morning for some shoe/pad which i took my car the the regular mechanic and they told me that sears did not change anything on my car. so i pay that many my car is still not fixed. i have to drive my car because i don't have another way to move. so please help me to to get my money back or to get my car fixed. *jb | |||
| 12/18/2001 | 8001 | 15 | |
| 2001 ford focus experiencing problems with the front brakes, fuel pump, battery, sway bars and tires. *mr the consumer replaced the front brakes five times, the radiator went out, the thermostat and sensors pertaining to the engine light ad gone out, the fuel pump and the battery went out and the mechanic could not find the problem. currently the starter showed signs of going out and the vehicle needed sway bars and 4 tires. *sc | |||
| 01/01/1901 | 1 | ||
| 2001 ford focus ignition cylinder broke, problems with the tire equipment, engine light illuminated and the sway bar bushing needs to be replaced.*mr the ignition cylinder had been replaced three times. the steel belts were showing through the front tires at 54000 miles. the sensor which caused the engine light to illuminated was replaced three times. the front brakes were replaced twice. the battery, radiator, thermostat and fuel pump also failed. *nm | |||
| 08/01/2003 | 36000 | 3 | |
| The fuel filter gets clogged which blocks the flow of fuel to the engine, causing stalling. this is the third time that the fuel filter had to be replaced. a recall was issued regarding this problem. *ak recall campaign # 03v482000. there was brake pulsation, the front end creaks really bad and the vehicle would have no power and or stall while going 40-45 mph. *sc *jb | |||
| 10/09/2004 | 04/10/2001 | ||
| Brake pad and rotor failure. *nm | |||
| 01/01/2001 | 696 | 15 | |
| While driving and upon stepping on the brakes front wheels moved back three to four inches. the bushings were too small. upon turning the steering wheel left one could see the front wheels moving back. consumer stated vehicle had been to the dealer fifteen times. dealer put replacement parts five times. tires had to be changed between ten to thirteen thousand miles, and tires were under warranty for 30000 miles. also, ignition switch had been changed twice, but problem recurred. *ak | |||
| 12/01/2002 | 29000 | 6 | 12/30/2001 |
| Nary 02/28/2003 mr new front brakes replaced at 29 thousand miles. *cb | |||
| 08/15/2002 | 24156 | ||
| Fuel system-stall out at freeway speeds-and at any long right hand turns-contacted dealer/out of warranty,to many miles to consider. brakes-rotors and pads worn out at 24,000miles-dealer stated maintenance issue,normal for the ford focus- they directed me to call ford motor co.to complain... | |||
| 03/15/2003 | 39948 | ||
| I bought my focus used, it had 38,000 miles, on a trip the engine began to act up. it was revving all the way up but would not go above 40 mph. after calling a tow truck the check engine light came on, the dealership that i took it to had it for over a week and had difficulty locating the problem. it started and drove just fine for them. i had the fuel pump and filter replaced, as well as the fuel system flushed. while it was there they performed recall work on my battery cable routing, and my one of my engine control arm bolts. everything was fine for a few months, then i had a tire throw tread, the front passenger side. 1 week later it was back to get the other tire replaced because it had a bubble in it, after learning that i got the rest of the tires replaced. a few weeks ago my brakes started squeling, i had the pads checked they were fine, after they kept making noise i insisted that they were changed. after driving about 100 miles i started hearing a spinning thump. that became very loud. back into the shop, they replaced a brake caliper, and also i had to get yet another fuel filter, it was begining to become restricted, again. the brake problem even though it had been doing it for a while since i did not have a ford dealership do it was not covered under my warranty, and i am sure that something else will go wrong. yay! | |||
| 10/15/2001 | 5000 | ||
| My security system basically went nutty...it even sounded funny when the horn sounded, the cruise would also stick or not work at all when it should have been turned on. i have had the hego sensor or the front oxygen sensor replaced 3 times, one at my own cost...i had a huge bulge pop out on my tire early on, firestone replaced it at no cost...the brakes have intermittantly squealed since the vehicle had few miles on it, when i took it in to get it fixed, it basically felt like they had loosened them because you had to press on the pedal harder to stop, soon after they started squealing again, all ford will tell me is that i need new brake pads at my cost because it is road hazard...should a car with 40,000 miles need brake pads? i think not. the last complaint that i have is that the car will stall with no apparent reason why...no matter what the speed is or if i have just started it or have driven it all day it does not matter, i will just be stuck until it decides to start again. | |||
| 03/15/2003 | 37000 | ||
| My warranty was 36,000 which is up. fixing the brakes was no problem but i dont feel my wheel bearings need replaced this quickly without having some kind if default in them from the start. my car is making this loud, roaring sound, which is driving me crazy. i'm writing to see if there's anything the headquarters of ford can do. there are recalls on 2001 ford focuses but just so happen not on my car and why is that when im having complications with it. it sounds like a tractor and ive only had the car for 16 months. i was a student in dallas and that was the only traveling i did. i'm not hard on vehicles at all. the wheel bearing are gone bad on my car and i hope there's something someone can do. its the front ones. by the way it doesn't seem as if my transmission is changing the correct # of gears. | |||
| 03/15/2003 | 18530 | ||
| In november of 2002, i noticed a squeal under the hood of my 2001 focus. the first time i took it in, they claimed they heard no sound. i then told the mechanic you must actually step out of the car to hear the noise.; he did hear the noise and ford had to replace the belt tensioner and serpentine belt. i began noticing that my windshield wipers would function at will. the left headlamp and turn signal was also malfunctioning. i could not get the wipers to turn off at times. i would turn the headlights off and back on again, and the wipers would turn off. this would also work at times when the wipers would not turn on, but not always. i never noticed an absolute consistency as to what would get the wipers to function properly. they also would not function at the correct speed. they would go fast when i wanted them to go slow and vice-versa. i had taken the car in twice to have this problem fixed. they replaced the multi function switch both times. a week following the second visit, i noticed they would not work again. i scheduled an appointment for the third time. in between the time i scheduled the appointment and the actual day of the appointment, i noticed the gas light had come on when i still had about 36 miles worth of gas left in my car. i noticed the light was on for a bit and then it went off. so, i told them about that problem as well when i took the car in. they replaced the fuel pump and sending unit assembly. also they replaced whatever wires were causing the multi function switch to go out again and again. i left the dealership and made a stop at a convenience store. when i tried to start my car, it would not start. not a sound or anything. the car was totally dead. i called ford to have them tow the car. this time, they claimed they needed to replace the clutch safety start switch, which they did. my breaks also squeak constantly. they adjusted the breaks and clean them up. they claim the squeaking breaks are normal. do not buy a ford. | |||
| 05/15/2001 | 0 | ||
| I have had numerous problems with my focus. about 3mo after i bought it, the transmission began to feel like it was slipping, and making a noise. i took it to the purchasing dealership, and a mechanic told me it was the torque converter. they didn't have a loaner car for me, so i made an an appointment for the following week. the next day on my way home from work, the car shut down. i called a tow truck, they took it to the closest dealership. when i called the dealership the next day, they said the fuel pump went out. they told me that the stutter i was feeling in my car was probably that. a few days later, the same problem. took it back to the selling dealership, and the shop supervisor went out with me. he said i was driving the car out of context. what he meant by that, he wouldn't elaborate, but said there is nothing wrong with my car. i have been driving it since, and the computer will fade in and out, but i won't lose engine power. my car has to have new brake pads every couple of months, new tires, and other maintenance things. at less than 40000 miles, it needed new spark plugs, and wires, which i happily bought. the dealership wanted $300, because the plugs were in the back of the motor. i went to my car, popped the hood, four spark plugs lined the top of the head cover. there was no further explanation of the attempted over charge. my car has several other problems. the positive cable on the battery, has melted back, there is a loud roar in the cab of the car, and three of the four lug nuts on the right rear tire has snapped off. the explanation for the lug nuts, was that the tire was loose, not fastened properly. but this problem occurred 3-4 mo after i bought it. the tires had not been taken off. i am to the point where i hate ford for selling me this car. i will ever buy ford again, but i love the concept of the car | |||
| 02/15/2003 | 21000 | ||
| I have had several repairs for this car. in regards to steering, wheel, tire as well the suspension. as the car was under 18000 mile i had so much problem with mentioned above problems. i could not control my car when it rained or when ever the road was not in perfect shape. | |||
| 12/15/2002 | 0 | ||
| There is just to much paperwork to copy out, but would like to mail copies. i am going to pick up car this afternoon just had second fuel pump fitted and new gas tank. to date no recall info received by post. however i have been drenched with gas on more than one occassion while filling car. i have nearly been killed when car cut out at 55mph on highway narrowly missed by two other motorists. vehicle has 38,000 miles & has had the following repairs. 1/countless engine sensors 2/four new tyres 3/new front brake pads 4/new front brake rotas 5/new front wheel bearings 6/two fuel pumps 7/one fuel tank 8/waiting for third set of a frame plastic covers 9/three stereo players 10/tracklink reset three times 11/still have realy noisy brakes 12/engine sounds like 10 year old car 13/rear passenger window works when feels like it 14/right hand door speaker sounds as if broken 15/new tires fitted showing signs of odd wear 16/tail gate leakes water 17/ thought lincoln/mercury dealer might give better results no just longer wait. | |||
| 12/15/2003 | 0 | ||
| My daughter slammed on the brakes at 40mph and the vehicle steering wheel jerked to the right and she felt a drop in the left front side of the car, the car started sliding and hit a curb. when the car came to a stop the front left wheel was broke off. a tow truck took it to the ford dealership. they said it needed a control arm; hub assembly; tie rod end; tire & wheel; axle; brake line; brake pads & rotor; trans pan and inner tie rod. they concluded it was in an accident and it was her fault and the cost would be $2,387.77 just for the mechanical only. she purchased the car september of 2002, putting over $8,000.00 down on the day of purchase with a remaining balance of $6,000.00. at the time of the accident she had no insurance. i beleive there was a problem with car to cause it to go out of control, and feel ford needs to address it. | |||
| 12/15/2002 | 0 | ||
| The reason some of these are not dated is because the problems keep on persisting they say they can not find out what the problem is. my car dies on me and the can not find the cause. it makes a winding sound when i take off and still they can not find the cause. my gears always wind and as soon as i get it out of the shop about one to two weeks later it is doing it again, when i am driving it jerks like it wants to die or go out of gear(keep in mind i have had these problems a couple of months after i bought it). i have had to replace the tires two times i am on my third set of tires and they are messed up now. i am not a bad driver i know it is not me i have a child that is constantly with me i do not drive crazy to make all of these problems happen. i have had the brake replaced once already and now they are sqeeking again. my car cigarette lighter keeps on burning out. i just get so frustrated that i am spending all of this money for them to work on my car with the warranty and then tell me they don't know what the problem is and now the warranty is out i have to pay for this peice of junk. i have had 2 other cars and they never gave me any problems and know i am stuck unhappy everyday with this car i can not stand to drive, i feel unsafe in it everyday. | |||
| 07/15/2003 | 65000 | ||
| The tire and the brakes went out and the car stated sliding. after the crash there were bolts that were found on the grass where the crash happened | |||
| 12/29/2003 | 36976 | 5 | |
| While driving at any speed, the vehicle intermittently stalled. the dealer informed the consumer that the fuel pump module was defective. also the brake rotors pads, and calipers needed to be replaced. *ak the engine light had come on due to the fuel pump being inoperative. ford made the repairs but failed to replace the o rings which caused the pump to fail again. ford had fuel pump recall #03no1 but the same exact part went bad. the rotors were warped due to the calipers seeping fluid, binding the pistons. *sc *jb | |||
| 1 | |||
| At any speed when brakes are depressed a grinding noise is heard. owner has contacted the dealer, cause of failure undetermined at this time.*ak | |||
| 26000 | 1 | 12/11/2000 | |
| Rear wheel bearings are wearing out on vehicle.*mr the automatic transmission does not shift properly, the consumer discovered the wrong transmission fluid was in the vehicle. the front windshield cracked due to excessive heat. the rear seat latch, the seat fabric and the key ignition failed.*ts the windshield wipers wore out, which were only used about seven times and the rear brakes had to be replaced. *jb | |||
| 15 | 01/02/2001 | ||
| 2001 ford focus displaying problems with transmission due to several leaks, cruise control, and trunk of vehicle. *mr water leaked onto the floorboard of the trunk which was only adjusted(problem repeated), the cruise control worked intermittently(new switch was ordered, the drivers side window squeaked and was fixed, the transmission leaked and was replaced but the service dealer was unable to determine the cause, water leaked in the front passenger side (problem repeated) then the r & l cowl grid was replaced to remedy the problem but didn't, coolant leaked from the upper radiator and the hose clamp was replaced, the trunk did not shut properly and the latch was replaced but did not fix the problem, the vehicle was taken in due to the parts being recalled, the real wheel bearings were replaced, the second recalled part was the pinch bolt torque and battery cable routing which was replaced, and the mechanics found that the brakes had worn out in the front and needed to be replaced. the vehicle was taken in for warranty repairs on 10 separate occasions and six attempt for the leaks, the problem in the front of the vehicle persisted. in addition, the entire transmission had to be replaced because of several leaks, several circuit and switches have broken down on the cruise control. the consumer was also concerned with the gas mileage which had consistently fallen and did not act as the promoted dealers sticker. the consumer requested a full refund for the purchase price. *scc *jb | |||
| 08/05/2003 | 48500 | 1 | 08/06/2002 |
| I purchased my 2001 ford focus on august 6 2002. in the last year i have had to replace all brakes and now my ignition is stuck. i took the car to my dealership (citrus ford in ontario california) and after spending an extra 1200 on an extrended warranty when i purchased the car, they told me the ignition cylinder was not covered under my warranty. have they looked at the number of people that are having this problem. i am now spending about 595.00 for a new ignition cylinder. this is a very common problem for all focus owners. why has there not been a recall or at least an amendment so the warranty will cover the cost.*ak | |||
| 07/22/2003 | 1 | ||
| While driving t at normal speed, vehicle caught on fire, causing brakes and steering to fail, resulting in a front collision. dealer notified. *ak | |||
| 07/05/2003 | 40437 | 2 | |
| Engine stalls and power loss and brakes not responding resulted in rear end collision with another vehicle. *ak | |||
| 05/30/2003 | 32652 | 4 | 03/08/2003 |
| While traveling on the highway and without prior warning. another vehicle jumped in front of the consumer's vehicle, and caused the consumer to hit the vehicle. on two separate occasions, the consumer was unable to stop the vehicle. *ak *cb *jb | |||
| 06/23/2003 | 22000 | 0 | 10/24/2001 |
| I have 22,000 miles on my 2001 ford focus, i have just been informed that i need to replace the brakes and rotors. that's ridiculous for such low miles. after a little research, i see that there is a class action lawsuit against ford. the lawsuit is for exactly my problem. *nlm | |||
| 06/17/2002 | 7000 | 3 | 05/04/2001 |
| This car has been returned to the dealership on three occasions for brake squeal. sounds like metal to metal. this is a major squeal not just a squeak. dealerships repeatedly refuse to fix the problem because they say it's a normal noise. i've driven cars for 20+ years and never has a brake squeal been normal. it's been taken to the dealership at 7,000, 15,000 and 16,500 miles. *nlm | |||
| 06/17/2003 | 7 | 11/19/2001 | |
| The dealer changed the front and rear brake 3 times , the rotors. twice, however the problem continued. consumer indicated that the vehicle was no longer under warranty. multiple problems with vehicle. *ak *cb. the hub cap was loose and fell off, the clock spring was replaced, the turn and brake lights were inoperative, the exhaust system made a loud noise, the dealer replaced the pipe and gasket, the seat belt buckle was replaced, because the seat belt light failed to go out. *jb | |||
| 08/14/2002 | 7000 | 6 | 07/18/2001 |
| The car starting having problems at 7000 miles. front end jumping. i had a tire go bad and replaced it. had the tire rotated and the front end lined up. then, the noise and the car still did not feel right. i took it back to ford and the rim is bent. replaced that. so far i am out 250.00 for the tire and 298.00 for the rim/. the problem continued, but by 15000 miles the car was jumping, front end problems. had the tires rotated and the car lined up again. i have the problems still. ( i was told(way i drive, curves,the way i take the corners, ) well, # one i am 43 yrs old and this is not my first car. i have had mustangs before and never rotated the tires or changed my driving habits. ( what ever). at 15000 the brakes started to squeak all the time (wet, cold, moisture, dry). per the manual this will happened. i was told that it is common with focus. i had a escort for over 4 yrs and they never did what this car has. with the front and back the recall 02s42/01b85 was done finally in march. this recall stated pinch bolt that retains the steering knuckle to the lower ball joint on your vehicle may not have the proper torque. ****** ( this condition exists, your vehicle may experience vibration or noise... this could eventually lead to ball joint separation with a loss of steering control, increasing the risk of a crash,) this is what i was told ford dealership was wrong with the car since august. i feel that the recall came to late and now my tires are destroyed. one tire is worst than the others. remember that one tire is brand new ( 7000 less miles).... the brake pedal is still making a noise when i release it at the park mode or stop turn around stop at light or whenever. they have adjusted it 3-4 times. and with in mins. of them adjusting it, it is back to the same thing. this is a on going problem, wasted time and troubles. i do not want everybody to notice when i have my daughter in the car or i get hurt in an accident. this is important your reply help debra.w. *jb | |||
| 06/04/2003 | 0 | 10/01/2001 | |
| I have a ford focus with only 35,000 miles on it. it is used for light driving, but my rotors and pads are completely worn. i've never had a car that has such a bad brake system. ford should be responsible for putting such poor quality brakes on a car. it is a safety hazard. *nlm | |||
| 05/13/2003 | 8200 | 0 | 10/15/2001 |
| We purchased our 2001 ford focus zx3 in october of 2001. during the first year we experienced several problems with the brakes. these problems included the brakes grabbing at very low speeds, squealing and noise issues, and low performance braking. we have taken the vehicle to the dealership of purchase several times for repair. the dealership finds and repairs the problem every time without charge. the reason for this complaint is that on may 13th 2003 the brakes temporarily failed to engage making the vehicle un-safe to drive. i have contacted the dealership's customer relations manager and i am waiting for a resolution. i wanted to relay a message to the nhtsa now due to the fact that several repairs have been made and something other than a repair should have been done to fix this problem at an earlier time. *jb | |||
| 04/11/2003 | 1 | ||
| When the brakes were applied, the vehicle experienced extended stopping distance. *jb | |||
| 01/06/2003 | |||
| My ford focus has been having abhorred brake wear. i have put 50,000 mile on it and had to replace the rotors and pads 3 times. i know of cars going 80000 with no problem. there has got to be something wrong i have had no problems of this nature with any other vehicle. *nlm | |||
| 1000 | 10 | ||
| The driver side front tire had blown out. the passenger side tire was found worn on the inside along with an exposed wire. (these two tires were not of the same manufacturer) other problem were as followed: the button on the cassette player had broken, the adjuster button for the side view mirror on the passenger side had popped off, while driving the over drive light flashed and the vehicle jumped in/out of over drive (transmission problem-per mechanic), the battery light came on, there were no fuses in the wires under the passenger seat, trunk lock popped off, a/c button light on the dash came on when the heat was on, the brakes squealed(since purchase), there was a blind spot on the passenger side mirror, and when the headlights were on, the driver was unable to see other vehicle's due to the seats being too high. mr scc *jb | |||
| 1 | |||
| The engine missed usually mildly, but sometimes violently as to shake vehicle and sometimes stall, also the vehicle experienced a raw gas smell, suspension, brake,transmission and tire problems.*ak. consumer also noted the rear hatch popped open by itself.*jb | |||
| 03/01/2003 | 2 | 09/29/2001 | |
| Front breaks squeaked. brought to dealer. put in front brakes and pads. still squeaked. back to dealer. told me now i needed rear brake shoes and the drum needs to be sanded. car is driven normally and only has 14,000 miles on it. *jb | |||
| While braking the vehicle experienced extended stopping. *nlm | |||
| Squeaking brakes. *ak *ts | |||
| 05/18/2002 | 1 | 05/08/2001 | |
| Consumer reported battery failure. on another occasion the brakes failed. *tt *jb | |||
| 15000 | 1 | 01/01/2001 | |
| The vehicle is in need of front and back brakes. the brakes are noisy and consumer feels that this is premature. *jg *jb *nlm | |||
| 11/27/2002 | 45600 | 1 | 04/06/2001 |
| Consumer stated the battery light indicator illuminated, just as stated under recall#02v288000, however dealer would not repair because the vin was not included. ts. consumer stated the dealer did fix the battery indicator problem at no charge, also the brakes and rotors was replaced.*jb | |||
| 10/26/2002 | 1 | ||
| Consumer states while driving 50 mph the brakes failed causing the driver to press the brakes real hard causing the air bag to depoy and had to apply the emergency brake to stop the vehicle. mr | |||
| 11/01/2001 | |||
| When applying brake vehicle veers sharply to the left. this causes the rear driver side tire to wear prematurely, tire was replaced twice. dealer found no problem. mr | |||
| While driving vehicle the brakes squeak very bad. took to the dealer several time for repairs, the brakes have been replace and now the same problem occurs. please provide any further information. mr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/23/2007 | 50000 | 2 | 01/01/2001 |
| Brakes have been failing frequently. after taking it to be repaired the first time in june, i attempted to make a stop at a red light and the car was nearly ii the intersection before the brakes worked. the problem is repeated and i feel as though the car is unsafe to drive if the brakes can not be repaired properly by even the dealership. *tr | |||
| 01/26/2006 | 41000 | 4 | 09/08/2001 |
| Brakes had to be replaced at less than 24,000 miles; continues grinding and squeaking continue even following brake replacement and turning of rotors; at have replaced all four tires two times, with less than 20,000 miles on each set of tires; ignition switch malfunctioned - i could get the key into the ignition, but it would not rotate; now at only 41,000 miles, the engine attempts to stall in idle - the whole car shudders - and has stalled twice while i was stopped at traffic lights. this presents a dangerous situation, not only for myself, but for my two children and others on the roadway. in reviewing this site, i am obviously not the only one experiencing these same problems. why doesn't the nhtsa issue recalls on ford focus for these and other problems? ford should recall the whole line and issue refunds to customers or cancel their remaining loan payments. i am a single mother with two children, who cannot afford costly repairs. the attitude of the service personnel at the ford dealership here is awful, and they have treated me badly every time i have gone in there, so that i don't even want to take the car in with this latest problem.*ak | |||
| 11/25/2001 | 14 | 4 | 03/01/2001 |
| Dt: brakes failed twice since 2001. brakes were replaced in 2001 and 2002. kept repairing the vehicle. the water pump/battery, and tires malfunctioned. on june 11 2005 while driving the car stopped. the car made a popping sound and started smoking. there was a warning, the battery light was on. the engine lights came on right before. car didnt start back up after several attempts. car was towed to home. dealer reported no problem with the vehicle. car was regularly serviced.*ak | |||
| 04/19/2005 | 1 | 06/10/2002 | |
| Dt: 2001 ford focus the actual brake pedal bolts broke, causing the consumer to crash. she states that while her son was driving the vehicle the bolts that holds the pedal on broke off, causing the actual pedal to swing. the consumer says that she still owns the vehicle. the air bags deployed, and the car is now totaled. his neck is fractured due to the accident. police report is available as well as photographs.*ak | |||
| 06/11/2004 | 69000 | 2 | 03/02/2002 |
| The brakes went out and transmission went out at the same time.*ak | |||
| 04/09/2004 | 2 | ||
| While driving 75 mph vehicle vibrated uncontrollably. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that brakes and tires needed to be replaced, and replaced them. however, the problem recurred. *ak | |||
| 08/07/2004 | 24000 | 1 | 10/08/2001 |
| At a routine oil change/alignment i was informed that my front brakes were 95% worn and that they and the rotors needed replacing. at first i thought i was being had -- i've only put 24,000 miles on my car, all very gentle driving. then i discovered that i'm one of the more fortunate -- many ford focus owners are replacing brakes and rotors at 15,000 miles! there wasn't an accident, but there certainly could have been a brake failure if my mechanics had not alerted me to the problem. *ak | |||
| 06/16/2004 | 1 | ||
| While driving 50-55 mph consumer applied force to brakes to avoid a collision. driver's side brakes locked up, causing vehicle to sway off the road into a ditch, and vehicle struck a tree head on. upon impact, air bags failed to deploy. *ak | |||
| 06/01/2003 | 2959 | 4 | 08/13/2001 |
| My wife owns a 2001 ford focus zx3 with anti-lock brakes. it now has almost 29,000 miles and the front brakes are still squeaking and grinding almost with every use. it has been to 2 different dealers since it was purchased in july 2001. they have made 4 repair attempts under warranty, but the brakes still make a lot of noise and brake dust. the pads and rotors have been replaced and various other brake parts also. the service manager (richard) at adams ford in belton, mo informed me today they would do no more to fix the problem. he laughed and said feel lucky you don't own a mercedes because their brakes sounded like a dump truck stopping. *jb | |||
| 08/02/2002 | |||
| Front brakes do not work properly. also extended stopping distance. contacted dealer. *ak | |||
| 07/26/2002 | |||
| When brakes were applied at unknown speed pedal went to the floor, resulting in extended stopping distance, and causing a collision. no injuries, damage to vehicle unknown at this time.*ak | |||
| 02/03/2002 | 1 | ||
| While driving 35 mph, brakes malfunctioned, resulting in an accident. both driver and passenger were injured. *ak *slc | |||
| 05/01/2001 | |||
| While applying brakes pedal is hard, and stays up. dealership is aware of problem.*ak | |||
| 12/01/2001 | |||
| Stopping distance has increased, and brake pads are wearing out at only 13000 miles. contacted dealer. *ak | |||
| 12/31/2001 | 2 | ||
| When engine was started and gear shift was put into drive position vehicle started rolling backwards unexpectedly. dealership examined vehicle for this problem ,and replaced throttle. after dealership made these repairs and drove on highway brakes failed to stop vehicle when pressure was put on brake pedal. driver for tow truck examined vehicle and determined there was no brake fluid in the vehicle (this diagnosis was confirmed by the dealership. *ak please provide any additional information / documentation. | |||
| 12/21/2001 | 2 | 06/01/2001 | |
| This car has been taken back for brake failues multiple times. each time the dealer informs me that a switch has failed and my brakes are just fine. i have blown through lights going 45+ miles an hour. the dealer has failed to even inspect the brake system for any failures. | |||
| 09/01/2001 | |||
| Anti-lock braking system works on a intermittent basis. dealer has been contacted, but has been unable to remedy problem. please provide further details.*ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 06/23/2007 | 50000 | 2 | 01/01/2001 |
| Brakes have been failing frequently. after taking it to be repaired the first time in june, i attempted to make a stop at a red light and the car was nearly ii the intersection before the brakes worked. the problem is repeated and i feel as though the car is unsafe to drive if the brakes can not be repaired properly by even the dealership. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 09/08/2001 | 10000 | 6 | 05/06/2001 |
| Malfunction of fuel filter. was replaced on two different occassions. malfunction of steering assembly. was replaced twice on two different occassions. malfunction of braking system. was replaced on two different occassions. all within a 16 month period after purchasing the automobile in may of 2001. it is a 2001 ford focus zx3. | |||
| 03/02/2002 | 5001 | 4 | 10/04/2001 |
| Brake pads and rotors wearing at an unusual speed. (model-zx3) scc | |||
| 11 | |||
| The consumer has experienced the following: the brakes has an abnormal noise, pulsation when moderate-hard braking, and grinding, the accelerator cable clip-broken, battery and case, belt assembly and idler seal, transmission/pan gasket leak, temp guage-found burnt resister/connector-goes hot and cools when a/c is on and the fan does not come on, the vehicle stalled at an intersection, the exhaust camshaft seal is leaking, the fuel sender works intermittently/inop, and the rear suspension-rear shocks-seemed weak and hears a noise in the rear end when going over a dip. scc | |||
| Consumer state while traveling when applying the brakes vehicle started acceleration at high speed consumer had to apply force to brake pedal to stop vehicle. dealer has been contacted. please provide further information. ts | |||
| Consumer called complaining about having problems with the brake having to be replaced every two months dealer was contacted and stated that is the way the vehicle is made. ts | |||
| 02/01/2002 | 6 | 09/24/2001 | |
| Consumer states there is a vibration in vehicle and steering wheel at speeds over 55 mph. vehicle sways back and forth, also vibration when braking. dealer has replaced and balanced tires. vehicle has been taken to dealer 6 times could not remedy problem.*akthe spindal was stripped affecting brakes and causing vibration and pulsation. it was stated that the spindal appeared to be defective from the manufacturer. the engine stalls. *jg | |||
| 1 | |||
| Consumer states that brake pads and rotors were replaced, while braking at high speeds, the steering wheel will shudder. *slc | |||
| 3 | 08/18/2001 | ||
| The brakes make noise and vibrate while driving, the vehicle was taken back to the dealer on three occasions but there was no problem found with the brakes. nlm | |||
| 07/15/2002 | 06/01/2001 | ||
| Ford says there is not problem with brake failure of rotors, pads and calipers at 30000 miles, and refuses to warranty repairs under the 36 mo/36000miles bumper to bumper plan. this brake job will cost me in excess of $300. i drive mostly highway miles to an extent of 100 per day. i have never owned a vehicle that needed complete brake service at such low mileage. with the amount of complaints of this nature i believe the file for recall on this vehicle should be re-examined. *ak | |||
| 07/02/2002 | |||
| After only 15000 miles brakes are squeaking, and there is extended stopping distance. contacted dealer. *ak | |||
| 05/02/2002 | |||
| Brakes will make squeaking noises when applying brakes. also, there is extended stopping distance. contacted dealer. *ak | |||
| 06/15/2002 | |||
| While driving applied brakes, they went to the floor and didn't hold.*ak | |||
| 06/02/2002 | |||
| Brakes needed to be replaced due to brakes making noise when driving and extended stopping distance. *ak | |||
| 11/01/2001 | 4 | ||
| While driving 65 mph consumer applied brake, vehicle did not slow down. consumer had to shut off engine to stop vehicle. this happened 4 times. dealer replaced servo speed control. *ak | |||
| 1 | 12/01/2000 | ||
| The brakes fade during moderate to sever use, on one occasion the rear brakes faded away but the front brakes were holding, but they seemed weak. *tt *nlm | |||
| 10/01/2001 | 50 | 08/01/2001 | |
| Brakes are not working properly, pedal stiffens up and consumer cannot press down on pedal to apply brakes. contacted dealer. *ak master cylinder replaced. but problem still exist. *tt | |||
| 09/27/2001 | 9 | 01/01/2001 | |
| Brake failure only on rainy days, loosing air pressure from same wheel(passeger side)vibrating on steering& brake, strong vibration going over 60 miles car drives from side to side. *ak | |||
| 12/26/2000 | 5 | 10/22/2000 | |
| Consumer stated there was a roaring and grinding noise coming from the front wheels, dealership was aware of problem.*ak consumer stated the fuel cap was loose and not fully installed which caused the check engine service light to come on, front and rear brakes are noisy upon application and there is a vibration when braking. *yd | |||
| 09/24/2001 | 2 | 12/01/2000 | |
| Brake system is again failing. private shop told me that the whole system is failing. *ak | |||
| 11/01/2000 | 3 | 10/01/2000 | |
| When i bought the car they said they programmed the aut. door locks. there were none. i was told to take or leave it. the door clip is broken, tapes are chewed, brake lights failed on hwy.,complained of brakes @5k miles - down to rotor -they said it will be every 15k miles. not our prolem. this car is a dangerous lemon. i don't want to die! fan belt is loose/needs reeplacement. my warranty is up soon. i wanted what i paid for -safety, and have a death trap. ford says we cannot lose any money to me. i informedd my insurance company because i am afraid, and do not wish to be blamed for ford's poor quality workmanship. exact dates can be found. *ak (tiresize: 185/65r14) (tiresize: 185/65r14) | |||
| 06/25/2001 | 1 | 05/31/2001 | |
| Some of the brake components are covered in rust, dealer stated that this is a common problem due to a protectant not being used during manufacturing, rust is very severe and alxes are beginning to rust, consumer is very concerned, dealer will not make repairs unless consumer pays for costs or until a recall is issued. *slc | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 12/15/2004 | 3 | ||
| My brakes failed due to lip and warpage created on front rotors. brakes failed within 10,000 miles of normal driving. brakes were replaced again and old lipped rotors available. this was the third set on my car with only 50,000 miles. *nm | |||
| 2 | 09/15/2002 | ||
| While driving a grinding noise was heard when depressing the brake pedal. dealer replaced front brakes and rotors. the problem occurred again ,and the dealer determined that vehicle needed new front wheel bearings. *ak | |||
| 07/07/2003 | 1 | 05/25/2002 | |
| Car has many issues in regards to the braking system. car has been to the shop on more than 10 occasions. the front brakes have been replaced 2 times in 3 months. finally i was told my master cylinder was bad. it apperently was replaced, when i drove the car after this repair my brakes 'went to the floor' i alsmost rammed into another car. the brakes are completley messed up and a safety danger. i was told by brian the service advisor at titus-will ford that my brakes are safe, however he would not back it in writing. this shop refused to service my vehicle in regards to this issue according to them nothing is wrong. so beware in tacoma, i have unsafe brakes. i have been in contact with ford and they are useless also. *ak | |||
| 06/17/2003 | 1 | ||
| Front brake has a squeaking noise while applying the brakes with a jerk. *ak | |||
| 10/01/2002 | 01/01/2001 | ||
| The front brake pads wore out with only 11000 miles on the car. unacceptable for a new car. dt | |||
| 05/20/2002 | 02/01/2002 | ||
| Brakes have failed to stop the car, they didn't lock, and i don't have abs. radio loses power intermittently. then clears up and is good for a while. had incidences of car jerking/stuttering when coasting at surface street speeds has happened three times. have taken car to dealership and told nothing wrong. deal with jones west ford, bought car from internet auto sales. dt | |||
| 11/12/2002 | 1 | 08/01/2002 | |
| On nov 6th 2002, i had the ford focus inspected at a new york state inspection center to meet state inspection. no problems were detected at that time in the operations or consistion of the brake system. on nov. 11th returning from a 500 mile trip the brake sysytems failed with total loss of front brakes and a sever grinding in the front drivers wheel. upon inspection the rotor was severly damaged resulting in brake failure. i called the new york state inspector concerning the problem and was told that the brakes were in spec. on nov. the 6th, 2002. i can only assumed that i experianced a total brake failure due to poor quality of materials used in the brake system of the ford focus. dt | |||
| 10/02/2002 | 2 | 10/01/2001 | |
| I originally took the car in back in october but they found no cause for the noise the brakes were making at the time. no repairs were done then. dt | |||
| 09/03/2002 | 1 | 09/01/2001 | |
| 2001 ford focus w/just over 13000 miles i am told by ford repair in antioch, ca i need new rotors, shoes, etc...i initially reported concerns about brake noise, wear when i first purchased but i was told was all normal stuff! it is not, they have defective parts & too many people having problems!*ak | |||
| 02/02/2002 | 2 | 11/01/2001 | |
| Steering wheel vibrates violently when applying brakes at more than 55mph. took to dealer when car had 10k miles on it. dealer replaced front pads and machined rotors. i asked dealer why were the rotors not replaced, was told the rotors were fine. problem started again about 3 months later (at 16k miles) was not able to take car to dealer until august. car now has 22k miles. dealer advised that warranty will not cover, probably rotors are warped. explained to dealer that rotors should have been replaced at the same time the pads were replaced and dealer insisted that the rotors were fine. submitted this same info to a law firm in california that has class action lawsuit in progress against ford for faulty brakes and/or inferior materials used.*ak | |||
| 12/10/2001 | 1 | 11/01/2000 | |
| Dealer and ford did nothing to try to correct the various problems i have had with the front brakes, and i have had to replace them at my own expense. *ak | |||
| 08/20/2002 | 1 | 05/01/2002 | |
| My brakes started grinding at 25000 miles and i needed new pads and rotors, this shouldn't happen to a car with that low of a mileage, i had a ford escort which i would still drive had i not been rearended that i never needed to replace the brakes on and it had 140,000 miles when i was hit. the brakes started grinding and after taking it to the dealer, they needed to replace both front rotors as well as the brake pads. i also have had problems with the firestone tires the vehicle was sold with, they were so uneven and warped that they caused the entire car to shake about a month after i bought it that started. it really is ridicouous, i pay more for reparis in a month than i do for a car payment. *ak | |||
| 08/02/2002 | |||
| Front brakes do not work properly. also extended stopping distance. contacted dealer. *ak | |||
| 06/01/2001 | |||
| When braking there is a grinding noise. took vehicle to dealer, and they stated it was normal wear and tear. please provide any further information.*ak | |||
| 08/01/2001 | |||
| Felt steering wheel vibration at start of braking around 45mph. this started occurring around 9,000 miles. at 15,000 miles car was taken to dealer for service. dealer inspection concluded that the brake pads & rotors needed replacment. from what i understand rotors should not be worn at 15,000 miles.*ak | |||
| 03/28/2001 | 7 | 10/01/2000 | |
| A/c tends to have smoke and very bad smell coming from vents, brakes constantly squeal and grind, vehicle doesn't always want to start, no pickup or stalling when stopped at lights, etc. engine makes loud grinding noices, engine also makes loud reving noises like it can't get into gear. front passanger seatbelt tightens and locks for no reason. ford manufactor notified via certified letter twice, no contact to date. waldorf ford refuses to fix saying, if we can't find the problem, we can't fix it. both refuse to fix anymore. in last year in shop 10 times, for over 45 days, and no resolution.*ak | |||
| 02/01/2002 | 7 | 10/01/2000 | |
| I have reported numerous problems to you with this lemon. the dealer was told when the car had 5000 miles, that there was a brake problem. several experts have noted that there was a faulty caliper causiing the brakes to fail and the tires to continually blow out, resulting in numerous roadside emergencies. the dealer has reused to either repair, or replace the car from the beginning stating they will not lose money and that the same thing has not occurred often enough. the car is inoperable since the defective caliper, the rotors, and the shoes are all severely worn. the repair shops state that the car is too new to get the parts and that only fordd can get the parts. they want me to pay $200 minimum for each item of at least four, saying they will have nothing to do with it. this is what they have been stating since my complaints began. i have reported these facts to you before, numerous times, as well as by telephone. i have gotten no results. i am disabled and have spent the last week home alone without the ability to get my medical care, and other needs. this cannot go on.*ak | |||
| 04/26/2002 | 1 | 01/01/2001 | |
| This vehicle was listed as used but had only 600 miles on it when we purchased it. we have not suffered significant damage, but i feel that the brake system should not need to be replaced at 14,800 miles on a new car. the service manual states that you do not need a brake inspection until 15,000 miles, however, my car already has rotor damage. the dealer as well as ford motor company told me it was my problem and the dealer said the manual is wrong. i feel that this is a safety concern when brake systems give out, without warning, well before the industry standard. i am having my brakes fixed today elsewhere since the dealership wanted to charge me $500 to fix the damage. there is a website out there called www.fordfocusbrakeproblems.com where you can find a large amount of consumers suffering the same problems with their ford focus. *ak | |||
| 10/01/2000 | |||
| We take the car to albany ford for every major serviceing. when we started to hear the grinding noise, we reported it to the servicing personel. they felt it odd that the brake pads as well as the rotors should fail at 22000 miles but refused to replace saying that the warranty will not cover as this wear and tear. also when we took the care for servicing at 5000 miles, the brake pads were 10 mm and when we took the car back at 14000 miles, the pads were 5mm. nobody at the service center informed us that the brake pads will need to be changed sooner as they are wearing out faster than usual. at that time they did not feel it was odd. they really should have warned us, but instead they put the blame on us saying we were braking hard. we donot drive the car very much as we have good public transportation in the area we live.i contacted other repair shops and one of them, at midas said that she was seeing this as a third case of brake system problem in two weeks. the other two cars were mustang. we tried getting in touch with a supervisor, but they always seem to call us back at the time when we are not available. this is not the only problem, the left side brake light seemed to have stopped working. how do we get the ford people to take our complaints right away.*ak | |||
| 09/01/2001 | |||
| Brake light came on. next day, consumer started hearing a grinding noise. dealer stated that there were bad brake calipers on vehicle. dealer replaced calipers. six months later, problem reoccurred. took vehicle to dealer, and they stated that brake pads and rotors needed to be replaced. please provide any further information.*ak | |||
| 01/11/2002 | |||
| There is premature wear of front brake pads and rotors. dealer has replaced brake pads and rotors. please provide additional information.*ak | |||
| 10/15/2001 | |||
| Front brakes are putting out too much carbon dust and making noise when brake are applied. dealer notified. feel free to provide any further information concerning this matter.*ak | |||
| 12/05/2001 | 1 | 05/01/2001 | |
| Replacement of both driver and passenger side brake rotors and brake pads at low milage. symptoms such as brake squeal and steering wheel shimmy when applying brakes at highway speeds due to rotor warpage with less than 5,000 miles on the car. one week after repairs the same problems are once again present. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 10/01/2003 | 2 | 11/30/2000 | |
| Dt: the contact had to replace the brake pads, calipers and rotors at 30,000 miles in october 2003. then at 47,000 miles on july 29. 2005. the brake pads wore out and the rotors rusted and pitted. the service dealer stated this was normal. the consumer has contacted the manufacturer. *ak *jb | |||
| 01/12/2005 | 120000 | 11 | 03/18/2001 |
| So many problems don't know where to start, ok lets talk about the doors. we bought the car new in 2001 and almost immediately started experiencing difficulties. the trunk wouldn't latch and the door light would be on or it would latch but wouldn't come open we complained to the dealer they would adjustit. however, the problem would be back in a day or two, and it was getting worse. the doors started to jam,and fly open while moving. took it to the dealer and they told us to call ford company complaint line and they said it was a mileage problem,and they explicitly said they would not help. we have called the dealer and the ford motor co. many times and they are no longer helping,even though the mechanic at the dealer said the doors had internal damage. please understand this has been an on-going problem and the last time our 9 yr.old would have fallen out of the car had he not been wearing his seatbelt. oh,yes then there is the seatbelts,brake lines, door knobs,brake rotors,fuel pump,wheel bearings the list goes on we have a lemon please contact us to help. *jb | |||
| 12/20/2002 | 16950 | 05/04/2001 | |
| I own a 2001 ford focus zx3. i have put 17,100 miles on it since its purchase in may, 2001. at the last service, just before christmas of 2002, the ford mechanic at price ford in millington, tn. stated that my front brakes & rotors would have to be replaced soon. there is no way on earth this amount of wear and tear can occur on a car with only 17,100 miles! i have owned 9 automobiles in my life and i have never heard of brakes wearing out in under 20,000 miles! this must be a defect, or engineering mistake with ford's brakes! i initially thought the mechanic was high or something because there's no way the brakes can be worn out, but i have nearly wrecked 3 times since then due specifically to the brakes having no affect on the speed of the car. i'm looking at a minimum of $400 to get new rotors and pads and labor to install the new parts. this is crazy! you need to investigate this to see why me and many others are experiencing these issues! | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 10/01/2003 | 2 | 11/30/2000 | |
| Dt: the contact had to replace the brake pads, calipers and rotors at 30,000 miles in october 2003. then at 47,000 miles on july 29. 2005. the brake pads wore out and the rotors rusted and pitted. the service dealer stated this was normal. the consumer has contacted the manufacturer. *ak *jb | |||
| 03/10/2005 | 8500 | 1 | 11/17/2000 |
| I have replaced my rotors and brakes 3 times already and now they are starting to make that sound again where it starts to drag. i just replaced my brakes in may of 2004 and i have only driven it 8,000 miles. i still have 4,000 miles left on the warranty. i took it in to bill pierre ford and they told me it was normal to have this niose and that there is plenty of brake left. i am thinking that they are wanting me to drive it until the warranty is up so i will have to replace the rotors and brake pads and pay out of my pocket instead of just replaceing them now! i am very irritated now cause i can not get any help and it is going to cost me another $600.00 dollars!! i have already replaced them 3 times out of my pocket . what the hell is going on with ford how can they get away with this!*ak | |||
| 02/01/2003 | 13000 | 2 | 12/21/2002 |
| Brakes have had to be replaced twice in the past year. dealership refuses to replace them the second time. brakes are totally unsafe. *jb | |||
| 10/26/2004 | 360000 | 1 | |
| Rear brake pads had to be replaced by the dealership because the consumer would hear a squeaking noise when braking. *ak | |||
| 04/06/2004 | 49000 | 2 | |
| The consumer stated that the front brake pads on the vehicle were wearing out prematurely. the consumer stated that the pads were wearing down at less than 8000 miles. the dealer stated that it was normal wear for this type of brake pad. *jb | |||
| 07/19/2004 | 32550 | 1 | 08/10/2001 |
| Vehicle was making loud grinding sounds when brake was engaged, so i took it to dealer to have it checked and was told that brake pads and rotors were worn and would have to be replaced. parts were not replaced because, according to ford, this is normal wear. at 32,500 miles, rotor damage is not normal wear, especially when grinding sound begins once failure has occurred. *la | |||
| 07/07/2003 | 24000 | 1 | 09/24/2001 |
| I have a ford focus se 2001 and there is a design flaw in the front brake pads. the pads are not sufficient enough to support the weight of this vehicle, therefore the brakes are wearing at a rapid rate in 8 to 10,000 miles. i had an accident in july of 2003 because the brakes wore almost gone and i could not stop in time and hit a vehicle in front of me. the brakes on the focus need to be investigated and i am sure i am not the only owner who is having problems. so far ford has replaced my brakes twice and my car has 33,000 miles. now they are lying to me and telling me my brakes are fine and i know that they need to be replaced, but they won't do it again under warranty. i have service records to prove that the brakes have been a problem since i bought the car. please investigate this problem these should be recalled and ford needs to design a brake pad to support the weight of this vehicle. this is a serious issue and i could not prove my accident was a result of these faulty brakes.*ak | |||
| 05/13/2003 | 18411 | 1 | 11/12/2001 |
| On 11-12-2001 i purchased a new ford focus at a ford dealership. on 5-13-03, the front wheels began to make a loud grinding noise and the brakes failed to operate normally. the car had only 18411 miles on it and when taken to the dealership where it was purchased, they said the brake pads and rotors were shot and needed to be replaced. i complained that no vehicle brake systems should fail that early at that low mileage but the dealership would not assist me in any way, instead charging me $469.57. the vehicle was not misused and was driven under normal conditions by mature drivers. this year/model ford focus was manufactured poorly and i have read of numerous other complaints about this vehicle. there was a problem when ford built the car and they should be held responsible for correcting the problem. *la | |||
| 10/03/2003 | |||
| The vehicles brakes squeaked frequently. the dealer stated that the front pads needed to be replaced at 37000 miles. the consumer stated it is to early to change pads. both tires also need to be replaced. *nlm | |||
| 09/03/2003 | 25125 | 1 | 03/10/2001 |
| Problem with the 2001 ford focus brakes!!! many complaints. *ak | |||
| 07/29/2003 | 2001 | 4 | |
| Consumer states that since purchasing the vehicle rear brake pads wore out at 8000 miles. front rotors and pads have been replaced twice. once at 12000 miles, and 34000 miles. needs to replace them again.*ak | |||
| 04/12/2002 | 0 | 1 | 10/16/2000 |
| Purchased the car in october 17th 2002. i drive usually highway to work on a straight road. my brakes squealed frequently. changed brake pads and rotors at 19700 miles at the inspections. they started to squeal noisely again 31500 miles. there is always dust in the front wheels. probably next year, i need to replace them around 38-39 thousand for the second time.*ak | |||
| 03/19/2003 | 21000 | 1 | 07/10/2001 |
| The rotors and pads had to be replaced at a low mileage. *jb.....*ak | |||
| 02/14/2003 | 15500 | 1 | 05/26/2001 |
| Front disc brake pads are worn and must be replaced after 15,000 miles. ford dealer claims the premature wear is normal and not covered by warranty. the vehicle is driven gently in a combination of city and open road driving, without any unusual braking requirements. we live near some mountains, but this vehicle is almost never driven in the mountains. there have been no unusual events that might have damaged the brakes. therefore the pad and/or rotor are defective in design or manufacturer. there is no way that total wear of the brakes should occur in only 15,000 miles of normal driving.*jb | |||
| 02/21/2003 | 23400 | 0 | 02/12/2001 |
| Front brakes and rotor with premature wear | |||
| 10/15/2002 | 15000 | ||
| Vehicles' brake pad deteriorated, they were only at 20% stated the mechanic. please provide more details. ph | |||
| 12/20/2002 | 16950 | 05/04/2001 | |
| I own a 2001 ford focus zx3. i have put 17,100 miles on it since its purchase in may, 2001. at the last service, just before christmas of 2002, the ford mechanic at price ford in millington, tn. stated that my front brakes & rotors would have to be replaced soon. there is no way on earth this amount of wear and tear can occur on a car with only 17,100 miles! i have owned 9 automobiles in my life and i have never heard of brakes wearing out in under 20,000 miles! this must be a defect, or engineering mistake with ford's brakes! i initially thought the mechanic was high or something because there's no way the brakes can be worn out, but i have nearly wrecked 3 times since then due specifically to the brakes having no affect on the speed of the car. i'm looking at a minimum of $400 to get new rotors and pads and labor to install the new parts. this is crazy! you need to investigate this to see why me and many others are experiencing these issues! | |||
| 04/16/2002 | 1 | 06/01/2001 | |
| Brakes made noise at 2057miles on 6/22/01 - dealership advised me after inspection cold pads - brakes made noise at 2383 miles on 7/3/01 - dealer advised me after inspection glazed pads - now at 16,000 miles - (always made noise) brake pads gone - rotors ruined - (tom rivers) at dealership refuses to replace. | |||
| 08/15/2001 | 4 | 12/01/2000 | |
| Purchased car in december 2000 within days brakes squealing and grinding..called dealer said to let wear in..problem persisted..engine light came on ..took car to nearest d dealership..in january 2001..brakes shoes back and pads on front replaced. oxygen sensor, and parking brake replaced ..brakes still had problem engine light still on..took to dealership where purchased..kept 12 days..brakes adjusted and computor and ignition were replaced..light off..brakes still trouble..took back numerous times..for check-ups..at 16,000 told brakes need to be replaced in front and tires where all worn away on inside of tire..bald!! ..manufactor and dealer would not pay for..replaced all four tires, alignment, and new brakes put on front brakes..car still not right with brakes..shaking violently of car while braking at any speed. or going downhill .took back to dealership rotors were no good as well as front brakes. they replaced..inner tires already wearing out...brakes still giving noise and grinding..took back within month..they said fine..took back again when oil changed..brakes where said to be fine..brakes noisy and grinding as usual..3 weeks later brakes failed..had car towed to dealership....they state needs new brakes on front and backshoes cracked and need new rotors...they keep saying its the way we drive car...no way..never had this much problem with any brakes in any car we have owned...car is very unsafe and made with inferior products.. (tiresize: 15) | |||
| 12/01/2001 | |||
| Stopping distance has increased, and brake pads are wearing out at only 13000 miles. contacted dealer. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 07/27/2006 | 52562 | 2 | 03/01/2001 |
| I own a 2001 ford focus ztech. my car was stalling at random in the middle of driving and finally wouldnt start at all. i took it to a dealership. they said my battery cables were melted, so they replaced them, rerouted them, along with my clips, etc. they couldn't figure out why my cables would be like that and said that is probably why my car doesn't start all the time, but they couldn't be positive so they recommended that i replace my starter as well. they charged me $998. this also happened to me in previous years. i went to the vehicle recall site and see that ford started a recall in 2003 on this very same problem. why didn't i receive recall information on my car? i've stalled before in the middle of traffic last year for the same problem and had my battery replaced. this happens too much. i have small children's safety to worry about. what bothers me in addition to that is that the ford dealership that i used should have noticed this recall and related it to my vehicle's problem. i feel this is a terrible safety issue, and i can't afford to keep getting new batteries/cables and starters. also, my key keeps getting stuck in the ignition, and ford won't do anything about that either, even though my dealer said it's a very common problem with this product. they said it would cost me at least $400 to fix it. i've already gotten stuck at a store twice. it just works when it wants to. *nm | |||
| 10/01/2003 | 2 | 11/30/2000 | |
| Dt: the contact had to replace the brake pads, calipers and rotors at 30,000 miles in october 2003. then at 47,000 miles on july 29. 2005. the brake pads wore out and the rotors rusted and pitted. the service dealer stated this was normal. the consumer has contacted the manufacturer. *ak *jb | |||
| 04/01/2005 | 57000 | 1 | 07/30/2001 |
| 2001 ford focus rotors (front driver and passenger side) were shredded. the brake pads were only half worn.*mr *jb *nm | |||
| 11/20/2003 | 3 | ||
| Vehicle was taken to the dealer for a routine inspection, and mechanic determined that the rotors and master cylinder needed to be replaced, and replaced them three times due to worn out parts. *ak | |||
| 08/11/2003 | 37700 | 1 | 08/13/2001 |
| Front brake pads and rotors for my 2001 ford focus wagon need to be replaced after just 37,700 miles. the brakes on the car have squealed almost since day one (we purchased it new in august 2001), have had it in to the dealer for checking and repairs numerous times (mcmahon ford, norwalk, ct) and they said it's normal for brakes to squeal, or that they can't replicate the problem, or that it's due to dust, or denied that they squealed at all. the repair place says the rotors cannot be turned and that the brakes were made to barely minimum standards. they are returning the worn parts. there was never any indication that the brakes were failing (for one thing, because of the permanent squeal) and the dealership did not find this problem the last time we had it in for a checkup before it went out of warranty, which is of the most concern to me. *jb | |||
| 08/07/2004 | 24000 | 1 | 10/08/2001 |
| At a routine oil change/alignment i was informed that my front brakes were 95% worn and that they and the rotors needed replacing. at first i thought i was being had -- i've only put 24,000 miles on my car, all very gentle driving. then i discovered that i'm one of the more fortunate -- many ford focus owners are replacing brakes and rotors at 15,000 miles! there wasn't an accident, but there certainly could have been a brake failure if my mechanics had not alerted me to the problem. *ak | |||
| 07/19/2004 | 32550 | 1 | 08/10/2001 |
| Vehicle was making loud grinding sounds when brake was engaged, so i took it to dealer to have it checked and was told that brake pads and rotors were worn and would have to be replaced. parts were not replaced because, according to ford, this is normal wear. at 32,500 miles, rotor damage is not normal wear, especially when grinding sound begins once failure has occurred. *la | |||
| 05/28/2004 | 25975 | 1 | 12/01/2001 |
| 2001 ford focus front brakes and rotors severely worn after 25,000 miles. rotor and brake pads had to be replaced on both front tires by ford dealer. *jb | |||
| 06/04/2004 | 24000 | 1 | 10/15/2001 |
| Left brake pad and rotor completely worn after 24000 miles of gentle driving. ford refused to cover the pads and rotor under the warranty. customer service was not helpful or flexible. *ak | |||
| 04/30/2004 | 1 | ||
| At around 36,000 miles i was told that my ford focus needs new rotors with the brake job. this is the first time i hear of rotors needing to be changed at this low milage. i had to pay for the new rotors. *ak | |||
| 04/27/2004 | 4 | ||
| Consumer complained about brake rotors problem. rear brakes rotors were replaced on three separate occasions, but problem recurred. *ak | |||
| 03/01/2004 | 1 | 10/23/2001 | |
| Front brakes and rotors; i had 21k+ miles on my 2001 ford focus, the car would vibrate when braking, and specially downhill. i was informed by the dealer that i needed new brake pads, and most likely rotors. that's ridiculous for such low miles. fearing for my family safety i did replace the pads and rotors, but not with the dealer.*ak | |||
| 03/05/2004 | 30000 | 1 | 01/03/2001 |
| I purchased a 2001 ford focus in jan/2001. after 16000 miles my rotors cracked and had to be replaced along with other brake parts this repair was done on 10/15/02 and was covered by my warranty. after 30000 miles i began to hear a squeaking noise whenever i applied the brakes. at 30528 miles, on 03/05/04, i was informed by the oasis ford dealership (old bridge, nj) technician that my rotors had to be replaced along with other brake parts and because this was a wear problem, it was not covered by my very expensive warranty. i told him that the rotors were replaced only 14000 miles ago. he said that the problem was with the rotors provided by ford motor company. he said they were too thin and could not be machined because that would reduce them below specs. this repair would cost me $360.00 now and, presumably, any future brake repair. the rotors appear to be of inferior quality and perhaps a safety issue. please investigate. i am available for any follow-up questions you may have. thank you for your assistance. regards, ed barry. *ak | |||
| 01/01/2004 | 27000 | 2 | |
| While braking, the consumer heard a loud squeaking noise coming from the brake rotors. the dealership informed the consumer that the front brake rotors were worn. the mechanic tried to repair the vehicle, but the problem continued. *jb | |||
| 10/15/2003 | 35800 | 1 | 01/05/2003 |
| I have had my certified preowned ford focus zx3 for 10 months now. i have run it under normal driving conditions. i started having a a noise coming from the engine compartment and noticed a slight vibration on the steering wheel. i continued to drive it for a week, thinking that it may be a hard spot in the brak pad. i took it to a dealership a week later to have them inspect it, while it was still under new car warranty, and they stated that i needed new pads and rotors, service charge :$10. i checked them myself and noticed that the pads were still at 50%. i replaced the pads and rotors. the noise is still persistent, but the noise, according to ford is normal. i wish there would be an investigation brought forward and a recall for all ford focus trim levels to service brake issues, such as premature wear (states on ordfocusbrakeproblems.com).*ak | |||
| 10/28/2003 | 22300 | 1 | |
| 2001 ford focus serious brake problems. i bought a new 2001 ford focus se in may 2001. about 6 months after purchase i noticed a grinding noise. ford replaced cracked brake shoes on the car and said it was covered under warranty. its now october 2003, my air conditioning suddenly stopped working. also my car was again making little squeaking noises when braking. so, i took it to a local ford dealer who told me that at 22,000 miles my car brakes were totally shot, that it was completely unsafe to drive, i needed all new brakes and rotors immediately, and that i should not drive anywhere. there are several websites all with hundreds of other ford focus owners having the same problems. some brakes are totally failing on cars! www.fordfocusbrakeproblems.com for one with links to several others. this needs to be investigated fast! thanks in advance for your time!*ak | |||
| 2 | 09/15/2002 | ||
| While driving a grinding noise was heard when depressing the brake pedal. dealer replaced front brakes and rotors. the problem occurred again ,and the dealer determined that vehicle needed new front wheel bearings. *ak | |||
| 05/13/2003 | 18411 | 1 | 11/12/2001 |
| On 11-12-2001 i purchased a new ford focus at a ford dealership. on 5-13-03, the front wheels began to make a loud grinding noise and the brakes failed to operate normally. the car had only 18411 miles on it and when taken to the dealership where it was purchased, they said the brake pads and rotors were shot and needed to be replaced. i complained that no vehicle brake systems should fail that early at that low mileage but the dealership would not assist me in any way, instead charging me $469.57. the vehicle was not misused and was driven under normal conditions by mature drivers. this year/model ford focus was manufactured poorly and i have read of numerous other complaints about this vehicle. there was a problem when ford built the car and they should be held responsible for correcting the problem. *la | |||
| 10/07/2003 | 18000 | 1 | 05/01/2001 |
| Brake rotors needed to be turned at 18000 miles and failed at 23,300 miles. at 23,300 miles the rotors were below the minimum thickness requirement. the brake pads, however, showed only minimal wear. the dealer refused to award warranty to the brake components. *la | |||
| 08/27/2003 | 21600 | 2 | 08/28/2003 |
| Premature brake pad and rotor replacements on front of ford focus sedan. brakes replaced at 21,000 miles. i have never had to replace rotors on any car this early. ford owners of focus have listed this problem hundreds of times. yet i know of no recall for this problem. some have had it in less than 10,000 miles. this really needs to be looked into. *jb | |||
| 39000 | 1 | ||
| Brakes were applied at 35 mph, and brake pedal went to the floor. consumer was forced to down shift to first gear to avoid an accident, and come to a stop. *ak | |||
| 09/03/2003 | 25125 | 1 | 03/10/2001 |
| Problem with the 2001 ford focus brakes!!! many complaints. *ak | |||
| 08/19/2003 | 20598 | 1 | 08/20/2001 |
| Front wheel rotors had to be replaced at 20,598 miles. brakes were squealing from the time of purchase (new car), but we were told that they would loosen up and be okay --- they never did stop squealing..when we inquired about any recall, we were told there were no recalls from the factory where the car was manufactured.*ak | |||
| 08/17/2003 | 19843 | 1 | 12/21/2001 |
| Car is a 2001 focus with 21,000 miles. upon braking, steering wheel shudders and vibrates. was told that car needed new rotors as these were warped. no resolution through ford motor company. no car should require brakes and rotors after only 21,000 miles of driving. car actually started doing this at about 19,000 miles and has staedily worsened. *ak | |||
| 07/29/2003 | 2001 | 4 | |
| Consumer states that since purchasing the vehicle rear brake pads wore out at 8000 miles. front rotors and pads have been replaced twice. once at 12000 miles, and 34000 miles. needs to replace them again.*ak | |||
| 04/12/2002 | 0 | 1 | 10/16/2000 |
| Purchased the car in october 17th 2002. i drive usually highway to work on a straight road. my brakes squealed frequently. changed brake pads and rotors at 19700 miles at the inspections. they started to squeal noisely again 31500 miles. there is always dust in the front wheels. probably next year, i need to replace them around 38-39 thousand for the second time.*ak | |||
| 08/14/2002 | 7000 | 6 | 07/15/2001 |
| While applying the brakes there was a squeaking noise coming from the front/rear of the vehicle. the pedal had gone down and made a squeak noise. *ak the front end bounced and vibrated due to the pinch bolt that retained the steering knuckled to the lower ball joint. (may not have the proper torque) there was a problem with the front end and rear. the wheel was replaced, the flat tire was balanced and the beam worked okay. the vehicle made noise when released from park mode, stop, and was intermittent. (has been adjust 3-4 times but would go back to the same thing) *scc *jb | |||
| 06/07/2003 | 17900 | 1 | 10/17/2001 |
| 2001 ford focus, w/ only 17,900 miles - brake pads and rotors shot. ford will not cover under warranty, because they haven't determined this to be a defect. ford focus break/rotor defect. *jb | |||
| 03/28/2003 | 33400 | 0 | 06/30/2001 |
| I purchased a new ford focus in july of 2001. my wife uses the car to drive on the highway to and from work. we have had the car for 18 months and took the car to the laird noller dealership in lawrence for the 30,000 check up with 33,000 miles on the car. after spending $300 for the check up, we were told that the brake pads and rotors need to be replaced. i have spoken with two mechanics and have been told that the rotors should not need to be replaced on a car that is driven primarily on the highway since there is not a lot of stop and go driving. there a dozens of listings on the intert and the nhtsa website of the same complaint on their ford focus vehicles. i was told by the dealership that ford puts thin rotors on the focus to begin with so they have to be replaced very early. i was also learned from an employee at the dealership that the person that performed the service on our focus has had trouble meeting his quota of upselling repairs on cars that come in for their check up. after picking up the car, the entire dashboard was shaking and the front tires were making noises. when we brought the car in it was fine , after we picked it up it sounded horrible. we called back up to the dealership and were told to drive it for a few days and it should be fine. after waiting the two days, the brake pads began to grind into the rotors and the car did not drive well at all. i have spoken with ford and with the dealership and they have told me that there is nothing they can do for me and that i am responsible for the repairs. ford knows that there is a problem with the rotars they are using on the focus, but is not willing to do anything about it. i am worried that are not other problems with the car that may make it unsafe. i have two small children and am worried about driving them around in the car. i believe that with the number of complaints i have seen, ford should be told to initiate a recall on the rotars. | |||
| 03/19/2003 | 21000 | 1 | 07/10/2001 |
| The rotors and pads had to be replaced at a low mileage. *jb.....*ak | |||
| 12000 | 1 | ||
| The rotors had to be replaced at a low mileage. *jb | |||
| 12/20/2002 | 16950 | 05/04/2001 | |
| I own a 2001 ford focus zx3. i have put 17,100 miles on it since its purchase in may, 2001. at the last service, just before christmas of 2002, the ford mechanic at price ford in millington, tn. stated that my front brakes & rotors would have to be replaced soon. there is no way on earth this amount of wear and tear can occur on a car with only 17,100 miles! i have owned 9 automobiles in my life and i have never heard of brakes wearing out in under 20,000 miles! this must be a defect, or engineering mistake with ford's brakes! i initially thought the mechanic was high or something because there's no way the brakes can be worn out, but i have nearly wrecked 3 times since then due specifically to the brakes having no affect on the speed of the car. i'm looking at a minimum of $400 to get new rotors and pads and labor to install the new parts. this is crazy! you need to investigate this to see why me and many others are experiencing these issues! | |||
| 12/30/2002 | 1 | ||
| The vehicle brake rotors are wearing and when the brakes are applied a heavy vibration can be felt followed by extended stopping distance. the dealer has been notified. *nlm | |||
| 1 | |||
| The front brake rotors have worn excessively along with pads with low mileage . nlm | |||
| 08/14/2002 | 1 | 03/01/2001 | |
| Apple ford service department inspected my brakes and told me that the rear brake rotors were shot and needed to be replaced. the service department also told me all the brake pads, front and rear, had to be replaced. i have never had a new car whose rear brake rotors failed and needed to be replaced. my focus was less than 2,000 miles out of warranty and ford motor co. refused to help with the bill, $643.00. *ak | |||
| 07/05/2002 | |||
| Dealer indicated that front rotors were defective, having deep ridges, causing different thickness through the rotors. rotors couldn't be turned due to such bad shape. brakes were squeaking excessively prior to taking vehice in. dealer aware of problem. please provide more information.*ak | |||
| 04/16/2002 | 1 | 06/01/2001 | |
| Brakes made noise at 2057miles on 6/22/01 - dealership advised me after inspection cold pads - brakes made noise at 2383 miles on 7/3/01 - dealer advised me after inspection glazed pads - now at 16,000 miles - (always made noise) brake pads gone - rotors ruined - (tom rivers) at dealership refuses to replace. | |||
| 07/01/2001 | 1 | ||
| When braking vehicle would vibrate, dealer replaced front rotors due to warping. then replaced rotors again on 15 sep. 2001 for the same problem. nlm | |||
| 01/15/2001 | 3 | 10/01/2000 | |
| Noise in left front. pedal pulsation. dealer turned rotors. noise didn't leave, pulsation did. 3k miles noise still there, pedal pulsation again. replaced rotors. noise didn't stop, pulsation did. 4.9k miles noise and pulsation, dealer replaced rotors and left caliper. both stopped. add'l 200 miles, noise began. 6.7k miles pulsation is back. dealer says problem not with car but will investigate.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 06/18/2001 | 3 | 05/01/2001 | |
| Tired of going to dealer for warranty work on brakes on new car. dt | |||
| 09/27/2002 | 08/01/2001 | ||
| Brakes worn out at 140000 miles. this is ridiculous! ts | |||
| 12/05/2000 | 2 | 10/01/2000 | |
| Brakes & switch done - 2 vin's- many reports to nhtsa - no forms/response or action. inoperable.impounded. *ak | |||
| 11/01/2001 | 2 | 09/29/2000 | |
| When brakes are applied there is an extended stopping distance. ford has repaired vehicle once under aversive recall. *ak consumer states that brakes were completely worn out again at 33000 miles. the manufacturer refused to fix the problem. *yh | |||
| 04/01/2002 | 1 | ||
| Consumer states that brake adjusters on the rear brakes having been adjusting improperly causing the brake pads to wear out several times. nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - DRUM | |||
| Brakes make noise when brakes are apply.afreind of my has the same kind of car took it back to his dealer medford ford in medford nj.they told him there was a silent recall on the brake system ,and on the rear spindels that hold the back brake drums on.the nut that holds brake drum on can back off an drums an wheel assembly can fall off. his car was repair& he told me about the problem,and said all dealers know about this silent recall i have been to two other dealers near my home an neither one knows about the problem they said if it not on recall they will not fix.was wondering if you heard anything about this problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS | |||
| 02/06/2005 | 1 | ||
| 2001 ford focus requires complete brake replacement (including rotors) every 20,000 miles. *ak | |||
| 07/10/2004 | 1 | 08/28/2001 | |
| 2001 ford focus rear brakes squeals loud noise. sound likes metal to metal, i replaces brakes pad had the creep and groan removed, lube job and etc. ford brake shoes cost over 130.00, not affordable for customers. squealing about to drive me crazy. need a recall, my friends own 2001 - 2003 focus's same problem. something need to be done about the front and rear brake squealing and wearingr of pads and etc. fast. *ak | |||
| 03/22/2004 | 34500 | 1 | 10/02/2001 |
| 2001 ford focus 34500miles; automatic transmission unexpectedly drops out of gear at highway sppeds and under load . also brakes and rotor shot at 345oo miles. ford claims this is normal. cannot believe it.*ak | |||
| 08/15/2001 | 4 | 12/01/2000 | |
| Purchased car in december 2000 within days brakes squealing and grinding..called dealer said to let wear in..problem persisted..engine light came on ..took car to nearest d dealership..in january 2001..brakes shoes back and pads on front replaced. oxygen sensor, and parking brake replaced ..brakes still had problem engine light still on..took to dealership where purchased..kept 12 days..brakes adjusted and computor and ignition were replaced..light off..brakes still trouble..took back numerous times..for check-ups..at 16,000 told brakes need to be replaced in front and tires where all worn away on inside of tire..bald!! ..manufactor and dealer would not pay for..replaced all four tires, alignment, and new brakes put on front brakes..car still not right with brakes..shaking violently of car while braking at any speed. or going downhill .took back to dealership rotors were no good as well as front brakes. they replaced..inner tires already wearing out...brakes still giving noise and grinding..took back within month..they said fine..took back again when oil changed..brakes where said to be fine..brakes noisy and grinding as usual..3 weeks later brakes failed..had car towed to dealership....they state needs new brakes on front and backshoes cracked and need new rotors...they keep saying its the way we drive car...no way..never had this much problem with any brakes in any car we have owned...car is very unsafe and made with inferior products.. (tiresize: 15) | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 01/23/2006 | 125000 | 1 | 03/19/2001 |
| Brake line failure, bracket fell off and wore brake line in two no warning. brakes failed on freeway at 70 mph. no previous indication of problem, total brake loss. 2001 ford focus 120000 miles. i could have been killed or killed someone else due to this failure.*ak | |||
| 03/15/2005 | 1 | ||
| My wife called me at work and said she had no brakes and ran through a stop sign. she was able to go to my job. after looking for the problem, i noticed that the driver's side front wheel well had been rubbing on the front brake line. it had worn itself into the wheel well about a 1/4 inch. it finally cracked the brake line, causing fluid and loss of pressure. i am in the process of ordering a new brake line to install, and have a very hard time finding this part.*ak | |||
| 10/12/2002 | 40000 | 02/08/2001 | |
| While at a stop with foot on the brake, consumer stated that brake pedal suddenly went to the floor and the consumers vehicle hit another vehicle. upon inspection the consumer noticed that brake fluid was all over the ground. *ts *nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 11/20/2003 | 3 | ||
| Vehicle was taken to the dealer for a routine inspection, and mechanic determined that the rotors and master cylinder needed to be replaced, and replaced them three times due to worn out parts. *ak | |||
| 07/07/2003 | 1 | 05/25/2002 | |
| Car has many issues in regards to the braking system. car has been to the shop on more than 10 occasions. the front brakes have been replaced 2 times in 3 months. finally i was told my master cylinder was bad. it apperently was replaced, when i drove the car after this repair my brakes 'went to the floor' i alsmost rammed into another car. the brakes are completley messed up and a safety danger. i was told by brian the service advisor at titus-will ford that my brakes are safe, however he would not back it in writing. this shop refused to service my vehicle in regards to this issue according to them nothing is wrong. so beware in tacoma, i have unsafe brakes. i have been in contact with ford and they are useless also. *ak | |||
| 11/23/2002 | 48093 | 1 | |
| While getting on the off ramp when i went to stop the brakes *popped* and failed completely. i had to stop the car with the hand brake. had it serviced by ford and it was a master cylinder failure. | |||
| 01/14/2002 | 1 | 08/01/2001 | |
| Driver experienced catastrophic brake failure resulting in crash. *ak | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 1 | |||
| Due to a brake booster defect consumer was not able to stop the vehicle until it hit another vehicle. the police did arrive and a police report was issued. there were no injuries. *ak | |||
| 01/02/2002 | 3 | 06/01/2001 | |
| The vehicle engine stalls without warning. the initial occurrence resulted in my wife crossing into the left lane due to her inablity to drive or brake effectively without the power assist. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC - HOSES, LINES/PIPING, AND FITTINGS | |||
| 01/12/2005 | 120000 | 11 | 03/18/2001 |
| So many problems don't know where to start, ok lets talk about the doors. we bought the car new in 2001 and almost immediately started experiencing difficulties. the trunk wouldn't latch and the door light would be on or it would latch but wouldn't come open we complained to the dealer they would adjustit. however, the problem would be back in a day or two, and it was getting worse. the doors started to jam,and fly open while moving. took it to the dealer and they told us to call ford company complaint line and they said it was a mileage problem,and they explicitly said they would not help. we have called the dealer and the ford motor co. many times and they are no longer helping,even though the mechanic at the dealer said the doors had internal damage. please understand this has been an on-going problem and the last time our 9 yr.old would have fallen out of the car had he not been wearing his seatbelt. oh,yes then there is the seatbelts,brake lines, door knobs,brake rotors,fuel pump,wheel bearings the list goes on we have a lemon please contact us to help. *jb | |||