Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 16888 | 06/01/2003 | 10002604 | Squeak and rattle condition from the instrument panel. *tt | 09/08/2003 | |
| 15125 | 08/01/2001 | 624636 | Information regarding body side molding replacement. *slc | 11/08/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 15728 | 03/01/2002 | 636373 | Exhibiting inoperative power door locks due to fuse 63 failure. *tt | 11/07/2002 | |
| 15527 | 01/01/2002 | 630057 | Information regarding diagnostic trouble code b1300, power door lock circuit failure.*yd | 04/12/2002 | |
| 15184 | 08/01/2001 | 624988 | Some vehicles may exhibit inoperative power door locks due to fuse 63 failure. *et | 11/16/2001 | |
| 14122 | 01/01/2000 | 620375 | Some vehicles may exhibit door locks that cycle erratically when activated. *tt | 08/07/2001 | |
| 14799 | 04/01/2001 | 619305 | Some 2000 - 2001 vehicles may exhibit an intermittent self-activation of the power door locks. *tt | 05/23/2001 | |
| 14616 | 01/01/2001 | 618134 | Some vehicles built before 8/31/2000 may exhibit a squeak noise from the door check strap area while opening / closing. *tt | 04/04/2001 | |
| 14629 | 01/01/2001 | 617910 | Subject regarding autolock enable/disable procedure. *jb | 04/02/2001 | |
| STRUCTURE - BODY - HOOD | |||||
| 17059 | 08/01/2003 | 10003168 | Hood release cable breaking/binding in cold weather. *tt | 10/09/2003 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 16436 | 11/01/2002 | 10008358 | High decklid closing effort. *mj | 07/28/2004 | |
| 16089 | 08/01/2002 | 636104 | Some wagons may exhibit the liftgate not staying in the fully upright position in cold climates. *tt | 11/05/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/20/2003 | 21000 | 2 | 10/16/2001 |
| Water leaks into passenger floor when it rains i have had to dealer twice still not fixed now warranty has run out. *jb | |||
| 10/01/2003 | 2 | 06/01/2001 | |
| Ford focus 2001, excessive rocking of the engine, replaced motor mount. *bf when the consumer went to the dealer the third time, new bushings were put on the front of the vehicle. when the consumer applied the brake at a very low speed, the wheel vibrated and the body of the vehicle appeared to stop at a slightly slower speed than the wheel and there was a jerking a reaction. the mechanic believed there was a problem with the rear center motor mount and the lack of an a frame brace, which was causing the problems with the wheels. *jb | |||
| 10/25/2003 | 1000 | 03/26/2003 | |
| The first problem that i started to have with my 2001 ford focus began less than a year after i bought it. the left rear window went out first, then about a week later the right rear window went out. i think the gears were faultily manufactured. when at a ford dealership for a recall, i was told i would have to pay about $350 per window to fix the problem, money i do not have because i have to save up to fix another problem with this car. the second problem is concerning the electrical system. everything in my car powered by electricity flickers on and off. when i try to roll up my remaining windows or turn on the a/c, the radio will go static, the headlights flicker, the abs light pops on, etc. i have talked to numerous focus owners who have had similar problems. they have been told by ford dealers that it is this or that and paid a lot of money to fix the problems, but the problems never went away. i am just waiting for my ignition to go out, that is another common problem i have heard of with this lemon of a car. the ford focuses need to be recalled, we should all get our money back! how many people is ford going to rip off and kill before they are finally held accountable? i cannot afford to fix all the problems i am having and will have in the future, especially since my warranty was conveniently up just a month before i started having these problems. i would like to be e-mailed back with some information on what i can do. can i declare this car a lemon and make them buy it back from me? i have corresponded with ford via e-mail and it has gotten me nowhere. please help us!!!*ak | |||
| 12/15/2002 | 0 | ||
| There is just to much paperwork to copy out, but would like to mail copies. i am going to pick up car this afternoon just had second fuel pump fitted and new gas tank. to date no recall info received by post. however i have been drenched with gas on more than one occassion while filling car. i have nearly been killed when car cut out at 55mph on highway narrowly missed by two other motorists. vehicle has 38,000 miles & has had the following repairs. 1/countless engine sensors 2/four new tyres 3/new front brake pads 4/new front brake rotas 5/new front wheel bearings 6/two fuel pumps 7/one fuel tank 8/waiting for third set of a frame plastic covers 9/three stereo players 10/tracklink reset three times 11/still have realy noisy brakes 12/engine sounds like 10 year old car 13/rear passenger window works when feels like it 14/right hand door speaker sounds as if broken 15/new tires fitted showing signs of odd wear 16/tail gate leakes water 17/ thought lincoln/mercury dealer might give better results no just longer wait. | |||
| 1 | |||
| Sun rays were reflected from the top of the dashboard and onto the windshield. *mr model zxe. *scc *jb | |||
| 15 | 01/02/2001 | ||
| 2001 ford focus displaying problems with transmission due to several leaks, cruise control, and trunk of vehicle. *mr water leaked onto the floorboard of the trunk which was only adjusted(problem repeated), the cruise control worked intermittently(new switch was ordered, the drivers side window squeaked and was fixed, the transmission leaked and was replaced but the service dealer was unable to determine the cause, water leaked in the front passenger side (problem repeated) then the r & l cowl grid was replaced to remedy the problem but didn't, coolant leaked from the upper radiator and the hose clamp was replaced, the trunk did not shut properly and the latch was replaced but did not fix the problem, the vehicle was taken in due to the parts being recalled, the real wheel bearings were replaced, the second recalled part was the pinch bolt torque and battery cable routing which was replaced, and the mechanics found that the brakes had worn out in the front and needed to be replaced. the vehicle was taken in for warranty repairs on 10 separate occasions and six attempt for the leaks, the problem in the front of the vehicle persisted. in addition, the entire transmission had to be replaced because of several leaks, several circuit and switches have broken down on the cruise control. the consumer was also concerned with the gas mileage which had consistently fallen and did not act as the promoted dealers sticker. the consumer requested a full refund for the purchase price. *scc *jb | |||
| 04/07/2002 | 05/05/2001 | ||
| Front passenger floor fills with water when it rains. *tt | |||
| 1000 | 10 | ||
| The driver side front tire had blown out. the passenger side tire was found worn on the inside along with an exposed wire. (these two tires were not of the same manufacturer) other problem were as followed: the button on the cassette player had broken, the adjuster button for the side view mirror on the passenger side had popped off, while driving the over drive light flashed and the vehicle jumped in/out of over drive (transmission problem-per mechanic), the battery light came on, there were no fuses in the wires under the passenger seat, trunk lock popped off, a/c button light on the dash came on when the heat was on, the brakes squealed(since purchase), there was a blind spot on the passenger side mirror, and when the headlights were on, the driver was unable to see other vehicle's due to the seats being too high. mr scc *jb | |||
| 10/25/2001 | 04/01/2001 | ||
| After washing the car noticed water in the floor board 2 to 3 inches deep, on the passenger side. it came through the firewall. start home an half an hour later, made a sudden stop and the car went out of control very sparodic and would not stop. vehicle crossed five lanes of traffic hit the divider concrete wall and bounced off, crossed three lanes spun around crossed the same three lanes and came to a stop on the left shoulder, the computer is located in the fire wall where the water leaked detected. | |||
| 01/07/2002 | 6 | 03/06/2001 | |
| Consumer states that there is water leaking from under the dashboard that will flow into the vehicle and get the interior wet and produces mildew. this is the second vehicle that this has happened to the first vehicle was a ford focus 2000 coop. dealer unable to fix problem. nlm *tt | |||
| STRUCTURE - BODY | |||
| 08/25/2012 | 54000 | 1 | |
| Rear door will not stay latched and swings wide open. *tr | |||
| 08/25/2012 | 54000 | ||
| Rear door will not stay latched and swings wide open. | |||
| 07/12/2008 | 20000 | ||
| Tl- the contact owns a 2001 ford focus. the contact stated that two the front driver side and the passenger side rear door handles fractured from the vehicle. the contact would have to leave the windows open in order to later enter the vehicle. the vehicle was not taken to the dealer however, the contact stated that the window regulator was defective and would need replacing. the contact was concerned that in the event of an emergency no one would be able to exit the vehicle immediately. the manufacturer was notified of the failure who stated that the contact should take the vehicle to the nearest dealer for a diagnosis and offered no additional assistance. the failure mileage was 20,000 and the current mileage was 74,000. kmj | |||
| 07/12/2008 | 20000 | ||
| Tl- the contact owns a 2001 ford focus. the contact stated that the vehicle was with two broken outside door handle and one of them is the driver door handle and the other was passenger rear. to open the vehicle the contact have to open from the inside and the start the vehicle to roll the window down. the window regulator was broken. the contact was concerned that in the event of an emergency no one would be able to exit the vehicle immediately. the vehicle was not taken to the dealer. the dealer was not notified. the manufacture was notified who stated that the contact should take the vehicle to the nearest dealer for a diagnosed at the contact cost of $114.00 and offered no additional assistance. the failure mileage was 20,000 and the current mileage was 74,000. | |||
| 08/01/2011 | 130000 | ||
| The latches on three of the doors either do not latch which makes the door fly open or it latches and doesn't open, after inspection the latches are so corroded with rust that they do not work at all. before i realized that the door wasn't latching i had a propane tank for a grill in the back seat when i made a right hand turn and it hit the door and the door flew open and the tank went flying down the street and almost hit a pedestrian. there have been recalls on this but my vin # isn't on the recall but should be! i was quoted over $800 to fix the doors. this is a safety issue and i shouldn't have to pay for it. | |||
| 12/07/2009 | 115119 | 1 | |
| Water leaks onto the passenger side floor in the front.. apparently from a defective seal on the bottom of the windshield. *tr | |||
| 07/02/2006 | 75000 | 3 | 10/11/2001 |
| Water leak into the front passenger foot well. started in july, went back to the dealer three times, final time was told it needs to go to a body shop, possible defective body panel issues? *jb | |||
| 07/05/2004 | 0 | 1 | 02/12/2001 |
| My question regards to see if there is a recall about water in the passenger side floor. but there is nothing wrong with the car. its just that water comes into the passenger floor when it raining. example= driving for a while when it is raining the floor becomes wet. but after it dries out, there is no water. even on sunny days. i hope what i've typed makes since. because that is the best that i can explain it. thank you for your time. rodney ray note''''' there was no accident so the one that is in the incident date is not for real''''''''''''''''''''because this site won't lety me pass without one. *ak | |||
| 10/31/2003 | 42098 | 1 | 06/01/2002 |
| The floor board on the passenger's side had two inches of water on the floor. the driver took the vehicle to the dealer for analysis. the mechanic noticed that the water was coming in through the cowling. *ak *ph *nm | |||
| 05/29/2002 | 12032 | 1 | 10/13/2001 |
| Excessive dust and dirt entering car. believed to be coming in through the rear doors. have had the car at the dealership 5 or more times for repairs for the excessive dust problem. dealership has failed to fix the problem... car is now just above miles for warranty coverage and ford will not respond to phone calls. there is a serious defect in the structure causing inside of rear doors to be covered in dust and as driving car dust leaks into car creating a circulating cloud of dust floating inside the car. daughter has allergies and causing major problem. hard to even breath while driving car down 1 mile of gravel road. dealership says they have done all they can and ford is refusing to even look at the problem being that the car is now out of warranty. problem first begain shortly after purchase. dust continued to worsen so reported to dealership may 2002. dealership has worked on vehicle 5 times since may 2002. dust continues to worsen. ford refusing to help. cannot keep anything in car or will be layered in dust. rear doors becoming impossible to open unless oiled at least once a week... must clean car (dust interior) at least once a week if not more often due to so much dust layering inside of doors, seats are full of dust.*ak | |||
| 06/07/2002 | 4 | 04/01/2002 | |
| Bought the car from karlson motors in ketchikan ak where we reside at. on june 7, 2002 needed to take the car to the dealership for a water leak on the front floorboard on the passenger side. on july 8, 2002 had to take the car back to the dealership for another water leak in the trunk. on augus 9, 2002 had to take the car back to the dealership for another water leak on the front floorboard on the passenger side. on august 22, 2002 called the dealership for yet another water leak on the front floorboard on the passenger side. however the service department was not able to get the car into the repair shop until august 27, 2002. we have had rain now for 5 consective days. the water is thick and smells really bad inside the car. now i want to know what is the water damage to my carpet and under the carpet. i have requested for a different vehicle preferbly one that doesnt leak water. i live in ketchikan ak where it is a rain forest. it rains over 200 inches a year. i also have asthma and allergies, mold and mildew are not kind to my body. i needed to do a breathing treatment to assit with my asthma so that i can breathe more easliy. i have called and talked to the dealership and they said there is nothing that they can do except keep fixing my car. i called the headquarters of ford and that was the same comment. i dont feel that they are treating this properly. the car was close to $16,000. i dont feel that i should have to keep taking it to the dealership to keep getting it fixed. for the price of the car it shouldnt have any problems in the first place. i feel that i have bought a lemon and no one in the ford company wants to listen. i am hoping that this goes in the correct hands and something can be done about this. | |||
| 5 | 08/13/2001 | ||
| At no particular speed, vehicle jerks hard and stalls. consumer had vehicle checked and repaired by dealer with no resolution.*akthe dealer is having consumer to monitor the vehicle when it starts failing, by pushing a button. this is supposed to pinpoint where the problem is occuring. the vehicle was downshifting while in motion, the sending unit was replaced. also the jerking and stalling were caused by an erratic fuel pump driver module. this module has also been replaced. the ignition lock was replaced, there was a clunking noise present in the door assembly which was repaired, the wheel was out of alignment so dealer adjusted the upper ball joint, and the sun visor was broken which was also replaced. *jg | |||
| STRUCTURE - BODY - BUMPERS | |||
| 06/17/2003 | 1 | 11/11/2000 | |
| The left side bumper plastic rattled and the tail pipe hit the bumper which made a rattle noise. the dealer placed a rubber spacer between the bumper and the body, the bumper was now lower and hitting the tail pipe even more because of the rubber spacer, which was falling out. the screws which held the bumper and body together were visibile. finally the consumer was told it was the design of the vehicle and the problem could not be corrected. *scc *jb | |||
| STRUCTURE - BODY - DOOR | |||
| 03/30/2006 | 232316 | 1 | 03/01/2001 |
| Dt*: the contact stated three of the doors on the vehicle will not open and the driver door will not stay closed. the dealership has been alerted. | |||
| 03/15/2005 | 1 | 01/07/2001 | |
| Dt: 2001 ford focus - the consumer received manufacturer's recall 05s27 concerning corrosion of the rear doors in march 2005. called the dealership, and they said that this recall did not affect this vehicle because it was not a hatch back car. contacted the manufacturer, and they said the same thing; this would not effect this vehicle. the rear driver's door will not close due to the corrosion. *ak | |||
| 11/29/2004 | 74000 | 1 | |
| While driving 35 mph driver's side door flew open. *ak | |||
| 05/19/2004 | 95000 | 5 | |
| The passenger side rear door fails to stay shut, even when locked. the door flings open while driving. *ak | |||
| 02/18/2003 | 2 | ||
| While driving from a parking lot doors locked. doors were inoperative, except driver's side door. also, horn started to blow and the driver was not able to stop it. *ak | |||
| 11/23/2002 | 2 | 06/01/2001 | |
| Tired of having to bring car in for repeat break downs. dt | |||
| 2 | |||
| Consumer states that the passenger side door clip has fallen off twice. *slc | |||
| 5 | 08/13/2001 | ||
| At no particular speed, vehicle jerks hard and stalls. consumer had vehicle checked and repaired by dealer with no resolution.*akthe dealer is having consumer to monitor the vehicle when it starts failing, by pushing a button. this is supposed to pinpoint where the problem is occuring. the vehicle was downshifting while in motion, the sending unit was replaced. also the jerking and stalling were caused by an erratic fuel pump driver module. this module has also been replaced. the ignition lock was replaced, there was a clunking noise present in the door assembly which was repaired, the wheel was out of alignment so dealer adjusted the upper ball joint, and the sun visor was broken which was also replaced. *jg | |||
| 04/08/2002 | |||
| Power door locks failed to open after the vehicle was turned off. consumer and child were stuck inside vehicle for at least two minutes trying to manually unlock the doors. horn started beeping/ headlights and hazrards lights wouldn't go out, and trunk wouldn't open. an electrical burning smell was entering vehicle. two days prior door key code would take 3-5 tries to unlock the door. dealer was aware and inspected vehicle. please provide more information. *ak | |||
| 02/18/2002 | 2 | 01/01/2001 | |
| Power door locks have activated incorrectly. while outside the car scraping the windshield, car running, the power door locks went into the locked position, preventing me from getting into the vehicle. *ak | |||
| 07/02/2001 | |||
| Automatic door locks cannot be disabled. as soon as shifted to either reverse or drive , locks engaged. consumer and his wife are diabetic, and worry if they pass out during an accident, they would be locked inside vehicle.*ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 06/12/2003 | 1 | ||
| Outside handle on driver's side fell off without prior warning. when she went to open the door for access. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 1 | |||
| The engine missed usually mildly, but sometimes violently as to shake vehicle and sometimes stall, also the vehicle experienced a raw gas smell, suspension, brake,transmission and tire problems.*ak. consumer also noted the rear hatch popped open by itself.*jb | |||
| 06/01/2001 | |||
| There is no way to secure the hatch when transporting long items & thus exhaust fumes are sucked back into the passenger compartment. the manufacturer does not recommend drilling a hole for the hook on a bungee chord to hold the hatch down & reduce fumes entering the passenger compartment. the manufacturer indicated the drilling of a hole for a hook may invalidate the warranty. this, i feel, is a health & safety concern since it is common for me to see hatch vehicle transporting common household items, like 2 x 4's from the local home center & other items as well. the hatch remains completewly open. | |||
| STRUCTURE - BODY - TAILGATE | |||
| 04/27/2002 | |||
| When putting key in ignition key won't turn, and sometimes it will afterwards jiggle around. took to dealer, and tumblers replaced. also, tailgates are too high. consumer has injured shoulders opening and closing the tailgates.*ak | |||
| STRUCTURE - BODY - TRUNK LID | |||
| 3 | 01/02/2001 | ||
| The trunk collapsed on the consumers head due to the hydraulic lifts failing. the consumer was injured and had to get stitches. *jb the consumer had the lifts replaced twice prior to the failure. *nm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/31/2011 | |||
| Hi, i recently went to a ford dealership to get an oil change on my 2001 ford focus, so when they lifted my car up to change the oil they noticed something that was a major problem, my front subframe had about a half a foot diameter hole in it because it had completely rusted out, it was all corroded and they said that if i had hit a pot hole in the road that it could have broken in half and the front end would fall straight to the ground because the front subframe holds up the whole front of the car. i think this should be a recall because this is a major safety risk to all drivers of some ford focus's because they may not know about this, because i would have never known about this unless they had told me at the dealership. i can send some picture's of the subframe if you like. i just want to make sure no one gets seriously injured because of this front subframe rusting away, i was told by ford that the front subframe should last the life of the car, but apparently that wasnt the case for mine. i am getting it repaired as soon as possible because of the safety risk it can cause. thank you for your time reading this. | |||
| 01/15/2010 | 112000 | ||
| 2001 focus 112k mi. bought from local ford dealer, 1 yr old w, 21k on it. a recent inspection by my own mechanic tells me that the rear sub frame is rotted and it is dangerous to drive it. especially at highway speeds. the local dealer laughed when i inquired aboit a nine year old car w/ rusted frame. | |||
| 02/07/2009 | 1 | ||
| Ignition sticks and moves around, horn fell completely out from under the car and hit someone's car, the fan box and all fell completely off and down, backfiring stalling rattling vibrates front right side around tire area rattles horribly, check eng. light stays on mass air flow sensor is bad transmission sensor is bad lighter stopped working car completely goes dead spits sputters, manifold pipe broke so now its loud. its all day long non stop period we have replace several sensors and tubes and wires for it doesn't work not getting the gas mileage i should and i have had it 11 months but hardly dove it 3 total all together i cant afford any thing else to fix these problems 3 days after i bought it its been pure ?!@#$%. *tr | |||
| 12/07/2009 | 115119 | 1 | |
| Water leaks onto the passenger side floor in the front.. apparently from a defective seal on the bottom of the windshield. *tr | |||
| 10/03/2008 | 60160 | 1 | |
| On 10/3/08 i was changing oil on my 2001 ford focus with 60000 miles and noticed rust holes through the front subframe, which holds the motor, lower wheel control arms to the car body. it is a very crucial part that should last the life of the car. i took the car to the dealer and they said the frame was defective and that if i hit a large bump that the frame may break in half and that it was unsafe to drive. the dealer said that the car is out of the warranty period and there was nothing they could do about it. i called ford and they said the same thing. this repair was estimated by the dealer to be around $900.00. the car is being repaired as i write this. i feel that this is a defective part ford has used and they should inspect and replace the part on this model before one does break and someone gets hurt. *tr | |||
| 09/28/2004 | 60752 | 1 | |
| While driving 65 mph engine mount bolts snapped in half. as a result, the engine fell onto the axle, which damaged part of the axle. *ak | |||
| 01/04/2001 | 01/01/2001 | ||
| Intolerable wind noise beginning at approximately 45 mph (windows are closed). *ak | |||