Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
1759103/01/200410007388Diagonal wear or cupping on the rear tires. *tt06/17/2004
0320201/01/2004046110004885Front end creaking, crunching, grinding and/or rattling noise from the front suspension while driving at slow speeds and/or while turning. *tt *mj01/14/2004
0313507/07/200310003730Rear tire inner edge wear. 2004 model included. *tt10/29/2003
0315308/04/200310003186Front end creaking, crunching, grinding and or rattling noise from the front suspension while driving at slow speeds and/or while turning. *tt10/10/2003
1591705/01/2002637815Concerns with front suspension creak, crunch noise while turning at slow speeds. *tt12/06/2002
1532710/01/2001630237Concerns with premature even tire wear. *tt04/15/2002
1499406/01/2001622807Some wagons built through 05/02/2001 may exhibit a clunking noise from the rear over bumps. *tt10/23/2001
SUSPENSION - FRONT
1677804/01/200310002662Front end creaking, crunching noise at low speeds while turning. *tt09/10/2003
1530210/01/2001630208Some vehicles may exhibit a grinding/crunching noise from the front strut area. *tt04/15/2002
SUSPENSION - FRONT - WHEEL BEARING
01B8511/01/2001630347Customer satisfaction program regarding replacement of corroded rear wheel bearings. *tt04/16/2002
SUSPENSION - MULTIPLE AXLE
01B8512/01/2001630546Customer satisfaction program 01b85 regarding replacement of the rear wheel bearings which may experience surface corrosion. *tt04/18/2002
SUSPENSION - REAR
1729810/01/200310004940Rear shock noise from the rear of the vehicle over bumps. *tt01/20/2004
1693907/01/200310003832Clunking noise from the rear of the vehicle over bumps. *tt11/04/2003
1686105/01/200310002764Light rattling/chucking noise from the rear suspension while driving over small repetitive bumps (washboard) at speeds less than 30 mph. *tt09/16/2003
1691206/01/200310002623Clunking noise from the rear over bumps. *tt09/08/2003

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SUSPENSION
PE02044FORD MOTOR COMPANY05/01/200209/09/2002FRONT SUSPENSION LOWER CONTROL ARM
 Allege that the front suspension lower control arm allegedly fractures while driving
SUSPENSION - FRONT
EA02023FORD MOTOR COMPANY09/09/200202/19/2003FRONT SUSP COLLAPSE/WHEEL SEPARATION
 See attached report.
SUSPENSION - FRONT - CONTROL ARM
EA02023FORD MOTOR COMPANY09/09/200202/19/2003FRONT SUSP COLLAPSE/WHEEL SEPARATION
 See attached report.
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
EA02023FORD MOTOR COMPANY09/09/200202/19/2003FRONT SUSP COLLAPSE/WHEEL SEPARATION
 See attached report.
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
EA02023FORD MOTOR COMPANY09/09/200202/19/2003FRONT SUSP COLLAPSE/WHEEL SEPARATION
 See attached report.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
11/29/2012757351
 Front right lower balled joint separated and broke the control arm almost separated the wheel from the car. the car has not been repaired. *tr
11/29/201275735
 Front right lower balled joint separated and broke the control arm almost separated the wheel from the car. the car has not been repaired
11/29/201275735
 Front right lower balled joint separated and broke the control arm almost separated the wheel from the car. the car has not been repaired
11/29/201275735
 Front right lower balled joint separated and broke the control arm almost separated the wheel from the car. the car has not been repaired
11/20/201250000
 Heard clunking noise-rear subframe is completely rotted and broken on both sides
11/20/201250000
 Heard clunking noise-rear subframe is completely rotted and broken on both sides
11/20/201250000
 Heard clunking noise-rear subframe is completely rotted and broken on both sides
11/13/2012122000
 Tl-the contact owns a 2001 ford focus. the contact stated that while driving 5mph there was a clunking noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic who diagnose that the front coil springs fractured. the vehicle was being repaired. the manufacturer was made aware of the failure and did not offer any assistance. the failure mileage was 122,000. pmb
11/13/2012122000
 Tl-the contact owns a 2001 ford focus. the contact stated that while driving 5mph there was a clunking noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic who diagnose that the front coil springs fractured. the vehicle was being repaired. the manufacturer was made aware of the failure and did not offer any assistance. the failure mileage was 122,000. pmb
11/13/2012122000
 Tl-the contact owns a 2001 ford focus. the contact stated that while driving 5mph there was a clunking noise coming from the front of the vehicle. the vehicle was taken to an independent mechanic who diagnose that the front coil springs fractured. the vehicle was being repaired. the manufacturer was made aware of the failure and did not offer any assistance. the failure mileage was 122,000. pmb
05/02/2012122000
 My last oil change i was inform the front subframe is badly rusted, to the point the mechanic could push a screw driver through it in spots. he informed me that driving it was a major safety risk, as the frame could fail, causing an accident. he said ford has not issued a recall. they must be waiting for a higher body count when the front end of the car fails while going down the interstate.
05/02/2012122000
 My last oil change i was inform the front subframe is badly rusted, to the point the mechanic could push a screw driver through it in spots. he informed me that driving it was a major safety risk, as the frame could fail, causing an accident. he said ford has not issued a recall. they must be waiting for a higher body count when the front end of the car fails while going down the interstate.
05/02/2012122000
 My last oil change i was inform the front subframe is badly rusted, to the point the mechanic could push a screw driver through it in spots. he informed me that driving it was a major safety risk, as the frame could fail, causing an accident. he said ford has not issued a recall. they must be waiting for a higher body count when the front end of the car fails while going down the interstate.
05/02/2012122000
 My last oil change i was inform the front subframe is badly rusted, to the point the mechanic could push a screw driver through it in spots. he informed me that driving it was a major safety risk, as the frame could fail, causing an accident. he said ford has not issued a recall. they must be waiting for a higher body count when the front end of the car fails while going down the interstate.
04/24/2011133477
 On may 9, 2011 my car went for emergency repairs to bill wilcox's charlon ford agency of ridgecrest, ca. after $1725 repairs, i experienced a reduction in mileage, dropping from 30-31mpg to 25-26 mpg, a 17 to 18 % drop. that began immediately, with the initial purchase of gas - in visalia; and, it was later confirmed was caused by the improper use of a torch on a suspension cross member. the car was taken to rob holbrook'
09/08/2010130000
 I've had numerous problems with my ford focus and despite regular maintenance i've been stranded on the side of a highway countless times.thus far i've replaced the engine twice. twice i've had to replace the alternator. my throttle does not return to idle and has unexpected moments of acceleration and i've had to replace the engine throttle sensor. both of my front coil springs have broken and were very close to puncturing my tires. after taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. i have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. my fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. during the course of all of these car malfunctions, i've been in dangerous situations on the side of the highway and in risky neighborhoods at night. this car has proven to be very unreliable and unsafe.
09/08/2010130000
 I've had numerous problems with my ford focus and despite regular maintenance i've been stranded on the side of a highway countless times.thus far i've replaced the engine twice. twice i've had to replace the alternator. my throttle does not return to idle and has unexpected moments of acceleration and i've had to replace the engine throttle sensor. both of my front coil springs have broken and were very close to puncturing my tires. after taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. i have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. my fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. during the course of all of these car malfunctions, i've been in dangerous situations on the side of the highway and in risky neighborhoods at night. this car has proven to be very unreliable and unsafe.
09/08/2010130000
 I've had numerous problems with my ford focus and despite regular maintenance i've been stranded on the side of a highway countless times.thus far i've replaced the engine twice. twice i've had to replace the alternator. my throttle does not return to idle and has unexpected moments of acceleration and i've had to replace the engine throttle sensor. both of my front coil springs have broken and were very close to puncturing my tires. after taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. i have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. my fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. during the course of all of these car malfunctions, i've been in dangerous situations on the side of the highway and in risky neighborhoods at night. this car has proven to be very unreliable and unsafe.
09/08/2010130000
 I've had numerous problems with my ford focus and despite regular maintenance i've been stranded on the side of a highway countless times.thus far i've replaced the engine twice. twice i've had to replace the alternator. my throttle does not return to idle and has unexpected moments of acceleration and i've had to replace the engine throttle sensor. both of my front coil springs have broken and were very close to puncturing my tires. after taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. i have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. my fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. during the course of all of these car malfunctions, i've been in dangerous situations on the side of the highway and in risky neighborhoods at night. this car has proven to be very unreliable and unsafe.
09/08/2010130000
 I've had numerous problems with my ford focus and despite regular maintenance i've been stranded on the side of a highway countless times.thus far i've replaced the engine twice. twice i've had to replace the alternator. my throttle does not return to idle and has unexpected moments of acceleration and i've had to replace the engine throttle sensor. both of my front coil springs have broken and were very close to puncturing my tires. after taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. i have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. my fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. during the course of all of these car malfunctions, i've been in dangerous situations on the side of the highway and in risky neighborhoods at night. this car has proven to be very unreliable and unsafe.
09/08/2010130000
 I've had numerous problems with my ford focus and despite regular maintenance i've been stranded on the side of a highway countless times.thus far i've replaced the engine twice. twice i've had to replace the alternator. my throttle does not return to idle and has unexpected moments of acceleration and i've had to replace the engine throttle sensor. both of my front coil springs have broken and were very close to puncturing my tires. after taking my vehicle to numerous mechanics none of them have been able to diagnose why my car shakes so badly. i have very poor visibility at night with the exterior lighting which is significantly less compared to other vehicles. my fan has had to be replaced since it was malfunctioning and my car was having problems overheating as well. during the course of all of these car malfunctions, i've been in dangerous situations on the side of the highway and in risky neighborhoods at night. this car has proven to be very unreliable and unsafe.
10/16/2002130473
 Tl*the contact owns a 2001 ford focus. the contact stated that the vehicle was experiencing numerous failures. the main failures were the electrical system, brake system, bent tie rod, shaking and vibrating, rear window mechanisms, and flooding after it rains. the leak occurs on the passenger side and the water rises 2 to 3 inches. the vehicle has not been diagnosed by the dealer due to the inspection costs. the failure mileage was 130,473.
01/07/2008107/27/2007
 I have a 2001 ford focus, originally there has only been one owner to this vehicle. very recently, i experienced a very loud noise in my left rear tire which as days past, i was unable to drive the car. my tire had begun to wobble to the point i thought that it may come off my car. this was caused by defective wheel bearings in the tire. *tr
07/12/2005110/04/2004
 My 2001 zx3 focus would eat tires .. got it used but with only 30,000 miles put new firestone tires on and had it rotated every 3000 miles to keep it from shaking .. did that 4 times and sold the p.o.s. the people at firestone told me it was bad engineering on fords part . brakes would make nose that the dealer had no clue what it was . .. now i date someone i with a 2002 ford focus. at 30,000 new brakes and rotors . new pcm . and the list is still adding up. if the focus isn't a lemon ... then there is no point of the lemon law. time to change it and make it harder to sell cars that are made so cheap!!! *jb
12/18/2001800115
 2001 ford focus experiencing problems with the front brakes, fuel pump, battery, sway bars and tires. *mr the consumer replaced the front brakes five times, the radiator went out, the thermostat and sensors pertaining to the engine light ad gone out, the fuel pump and the battery went out and the mechanic could not find the problem. currently the starter showed signs of going out and the vehicle needed sway bars and 4 tires. *sc
01/01/19011
 2001 ford focus ignition cylinder broke, problems with the tire equipment, engine light illuminated and the sway bar bushing needs to be replaced.*mr the ignition cylinder had been replaced three times. the steel belts were showing through the front tires at 54000 miles. the sensor which caused the engine light to illuminated was replaced three times. the front brakes were replaced twice. the battery, radiator, thermostat and fuel pump also failed. *nm
01/01/19011
 Both springs failed in the consuemr's 2001 ford focus. *bf
08/01/2003360003
 The fuel filter gets clogged which blocks the flow of fuel to the engine, causing stalling. this is the third time that the fuel filter had to be replaced. a recall was issued regarding this problem. *ak recall campaign # 03v482000. there was brake pulsation, the front end creaks really bad and the vehicle would have no power and or stall while going 40-45 mph. *sc *jb
02/15/200321000
 I have had several repairs for this car. in regards to steering, wheel, tire as well the suspension. as the car was under 18000 mile i had so much problem with mentioned above problems. i could not control my car when it rained or when ever the road was not in perfect shape.
12/15/20030
 My daughter slammed on the brakes at 40mph and the vehicle steering wheel jerked to the right and she felt a drop in the left front side of the car, the car started sliding and hit a curb. when the car came to a stop the front left wheel was broke off. a tow truck took it to the ford dealership. they said it needed a control arm; hub assembly; tie rod end; tire & wheel; axle; brake line; brake pads & rotor; trans pan and inner tie rod. they concluded it was in an accident and it was her fault and the cost would be $2,387.77 just for the mechanical only. she purchased the car september of 2002, putting over $8,000.00 down on the day of purchase with a remaining balance of $6,000.00. at the time of the accident she had no insurance. i beleive there was a problem with car to cause it to go out of control, and feel ford needs to address it.
08/15/20030
 Right rear lower control arm/rear trailer arm broke in half, near the rear right wheel, of my ford focus 2001 after driving on sandy road during a rain shower.
07/03/20031
 While driving and making a left vehicle makes noise and is hard to control the steering. dealer notified. *ak
07/02/20031
 While driving and turning to the left steering wheel makes noise. dealer inspected several times and could not duplicate or correct the problem. *ak
08/14/20027000607/18/2001
 The car starting having problems at 7000 miles. front end jumping. i had a tire go bad and replaced it. had the tire rotated and the front end lined up. then, the noise and the car still did not feel right. i took it back to ford and the rim is bent. replaced that. so far i am out 250.00 for the tire and 298.00 for the rim/. the problem continued, but by 15000 miles the car was jumping, front end problems. had the tires rotated and the car lined up again. i have the problems still. ( i was told(way i drive, curves,the way i take the corners, ) well, # one i am 43 yrs old and this is not my first car. i have had mustangs before and never rotated the tires or changed my driving habits. ( what ever). at 15000 the brakes started to squeak all the time (wet, cold, moisture, dry). per the manual this will happened. i was told that it is common with focus. i had a escort for over 4 yrs and they never did what this car has. with the front and back the recall 02s42/01b85 was done finally in march. this recall stated pinch bolt that retains the steering knuckle to the lower ball joint on your vehicle may not have the proper torque. ****** ( this condition exists, your vehicle may experience vibration or noise... this could eventually lead to ball joint separation with a loss of steering control, increasing the risk of a crash,) this is what i was told ford dealership was wrong with the car since august. i feel that the recall came to late and now my tires are destroyed. one tire is worst than the others. remember that one tire is brand new ( 7000 less miles).... the brake pedal is still making a noise when i release it at the park mode or stop turn around stop at light or whenever. they have adjusted it 3-4 times. and with in mins. of them adjusting it, it is back to the same thing. this is a on going problem, wasted time and troubles. i do not want everybody to notice when i have my daughter in the car or i get hurt in an accident. this is important your reply help debra.w. *jb
08/14/20027000607/15/2001
 While applying the brakes there was a squeaking noise coming from the front/rear of the vehicle. the pedal had gone down and made a squeak noise. *ak the front end bounced and vibrated due to the pinch bolt that retained the steering knuckled to the lower ball joint. (may not have the proper torque) there was a problem with the front end and rear. the wheel was replaced, the flat tire was balanced and the beam worked okay. the vehicle made noise when released from park mode, stop, and was intermittent. (has been adjust 3-4 times but would go back to the same thing) *scc *jb
01/13/200314012105/14/2001
 The vehicle hit a ditch in the road and front suspension failed completely. *jb.................*ak
09/01/200239000108/06/2001
 My new 2001 vehicle in less than a year started making clucking noise loud vibration. the complete axle shaft had to be replaced and new tires the bearings failed and ford would not help. even though it usually takes six years before they go they confirmed the bearings needed to be replaced. i spent over 300.00 dollars with another mechanic who said they should pay.
02/15/20013
 Consumer states that the left front would make a grinding noise when speed dropped down to 30 mph. vehicle been to the dealer on three occasions and the problem still reoccurring. feel free to provide any further information. mr
10/01/20021
 While applying the brakes there is a grinding noise coming from the rear wheel. the dealership is aware of the problem. nlm
02/01/2002609/24/2001
 Consumer states there is a vibration in vehicle and steering wheel at speeds over 55 mph. vehicle sways back and forth, also vibration when braking. dealer has replaced and balanced tires. vehicle has been taken to dealer 6 times could not remedy problem.*akthe spindal was stripped affecting brakes and causing vibration and pulsation. it was stated that the spindal appeared to be defective from the manufacturer. the engine stalls. *jg
05/18/20016
 While driving vehicle will pull to the left. checked over 6 times. still caus eof problem unknown.*ak
06/26/2002
 Vehicle would shimmy at 45 mph or more . vehicle was at the dealer,and problem was reoccurring. feel free to provide any futher information.*ak
05/26/2002306/01/2001
 Vehicle delivered on 6/14/01. shortly after i started experiencing problems with the vehicle. the steering gear was not stable. the car and steering wheel would shake when the speed would hit up to approximately 60 mph. vehicle was taken into the dealership for front end repairs on two occasions 8/16/01 & 2/14/02. shortly before 5/26/02 i noticed that there was a great deal of vibration on the steering column and the car was shaking. i lost control of the car and hit the median on the expressway. my vehicle was totaled.*ak
06/02/2002
 When driving at speed bumps there is a loud noise that comes from front of vehiicle. contacted dealer, and the dealer was not willing to do anything.*ak
03/02/2002
 While driving over 50 mph extreme vibrations occurs within steering wheel, causing loss of vehicle control. cause unknown. dealer has been notified. please give any further details.*ak
 While driving front passenger wheel makes a loud thumping noise. also, steering wheel shakes erratically. there is also a burning smell which is very harsh. please provide any further information.*ak
04/01/20021
 Consumer states that while driving at high speeds the vehicle will start to pull to the left and when trying to adjust it to the right the vehicle will then move over to the right and then back to the left so the vehicle is moving from side to side on the road. contacted dealer. nlm
09/27/2001901/01/2001
 Brake failure only on rainy days, loosing air pressure from same wheel(passeger side)vibrating on steering& brake, strong vibration going over 60 miles car drives from side to side. *ak
04/01/2002
 While driving on highway heard a loud noise from front of vehicle, then pupping. lost control of vehicle/ resulted in a crash. car totalled. *ak
10/15/2001
 Vehicle would make a loud noise and vibrate when driving 25 mph or more. dealer was notified at this time. feel free to provide any further information.*ak
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
02/03/20041
 While driving consumer's wife made a left turn and front wheels locked. then, vehicle drifted and hit the curb and a pole. both, consumer and wife had their seat belts on, but sustained back and leg injuries. also, a recall was issued on the fuel lines. insurance company had the vehicle towed, and was told by the insurance company that vehicle was totaled.*ak
SUSPENSION - FRONT
12/01/201062000
 2001 ford focus se, vin 1fafp34301w117917, 62000 mi. - both front coil springs are broken, many people have had the same problem and ford only issued extended warranty number 03m02 for 1999/2003 model years. i have had the car for almost 2 years and never received any info from ford about the problem. spring breaks and rubs against tire and causes blow out. faulty springs. ford admits defect but said i was past warranty date as of 09/26/2010 they would no longer cover the problem - disgraceful
12/01/201062000
 2001 ford focus se, vin 1fafp34301w117917, 62000 mi. - both front coil springs are broken, many people have had the same problem and ford only issued extended warranty number 03m02 for 1999/2003 model years. i have had the car for almost 2 years and never received any info from ford about the problem. spring breaks and rubs against tire and causes blow out. faulty springs. ford admits defect but said i was past warranty date as of 09/26/2010 they would no longer cover the problem - disgraceful
12/01/201062000
 2001 ford focus se, vin 1fafp34301w117917, 62000 mi. - both front coil springs are broken, many people have had the same problem and ford only issued extended warranty number 03m02 for 1999/2003 model years. i have had the car for almost 2 years and never received any info from ford about the problem. spring breaks and rubs against tire and causes blow out. faulty springs. ford admits defect but said i was past warranty date as of 09/26/2010 they would no longer cover the problem - disgraceful
04/06/2010
 2001 ford focus, front strut spring broke in 2 places. i just got in the car and it sounded like a rifle shot went off....started to drive off and stopped for the 'clunking' sound. drove to near by repair shop, said the trouble was the spring. checked recalls, in case...2000 models had recall for spring breakage, but not the 2001 models. have written to ford and am submitting vehicle info tomorrow for consideration.
04/24/20091130001
 My daughter was driving 2001 ford focus se wagon approximately 45mph when she described steering locked up in turn then she heard tires squealing and vehicle jerked hard left causing her to go off the road, hit a rock wall and flipped the car end over end. the air bags did not deploy. she landed upside down but was able to exit vehicle through broken window. she received cuts and bruises and was taken to emergency room for x-rays where they said she had no serious injuries and was released. on scene investigation by police and tow truck operated suggested ball joint failure or other steering/suspension failure. car was totaled. *tr
08/15/20081260001
 Front coil spring broke. *tr
06/18/2008900291
 While my young daughter and i was driving on the freeway 65mph, i smelled rubber burning, looked in my rearview and smoke coming from my car, i turned radio down and heard the loud whining sound as i tried to pull to the right side of road was a loud crunching noise and i felt something hitting under my driver side floor, i had trouble steering the car but did get it pulled over, after my husband inspected the car briefly we now know that the coil spring broke cut into my tire and other damages, my front fenders were actually sitting on my tires. the car has been towed home we do not have the resources to have it repaired at this time. i am the only owner of this car. after looking at other complaints i have discovered that i have had alot of these problem as well. my car has seen the back of a tow truck more than its share. *tr
05/18/2008747781
 Defective front coil springs fractured, wedged against tire, causing partial loss of steering control. right side fractured july, 2005, left side fractured may, 2008. coil spring & related parts replaced both times. *tr
06/13/2008750001
 Front coil spring broken. *tr
04/06/2008865001
 Sunday morning (4/6/2008) i got in my car and backed down my driveway. while turning the wheel and going down the driveway i heard a very loud metal on metal sound. i put the car up on jack stands and inspected the suspension. i found the drivers side spring was not seated on the strut base. at this time i drove the car to sears auto repair in novi, michigan. while driving the car to sears the spring moved a couple times, made some noise, and affected the steering of the vehicle. sears inspected the springs and found the drivers side spring was corroded and fractured in a couple places at the top. i ended up replacing both springs and it cost $436.86. on monday (4/7/2008) i decided to go on the internet to find out if other people had the same issue with the ford focus springs. i found out it was not an uncommon issue. in fact ford issued a tsb (03m02s2) and extended the warranty on the springs to 150,000 miles or 10 years (only if serviced at a dealership). unfortunately i found this out after i repaired the car on sunday. i was never notified by ford of tsb on the springs. also, it should be noted that i bought the car used (about 1.5 years ago) from a ford dealership which should have inspected the vehicle for things like this (spring corrosion). on monday (4/7/2008) i decided to call the ford customer service line (800-392-3673) to see what can be done to reimburse my expenses and discuss the safety concern. i was told by the customer service representative that ford did not view this as a safety concern. i am a mechanical engineer designing safety critical suspension components (not coil springs) and to me this is not an acceptable answer. if the coil spring were to fracture further and cut my tire when driving on the freeway i can imagine that would not be a very safe situation. i don't understand ford not issuing a recall over a poor quality suspension component which could cause injury. if needed i have the old parts in my possession. *tr
02/01/200738000506/01/2001
 Tl*the contact owns a 2001 ford focus. the contact heard a noise coming from one of the front wheels. when he drives over speed bumps, it sounds as if something is loose under the vehicle. he also stated that when he drives between 50-75 mph, the vehicle vibrates and the steering wheel shakes. he had the tires rotated and balanced and the front end aligned, however, the mechanic stated that those were not the cause of the vibration and noise. the contact found nhtsa recall number 02v289000 (steering: linkages). the contact stated that his vehicle would not start and he had the battery inspected. the mechanic stated that the battery was fine. the vehicle started when the contact looked under the hood and moved the battery cable. upon closer inspection, he realized that the cables looked and smelled burnt. he then discovered nhtsa recall number 02v288000 (electrical system:battery:cables). he notified ford about the two recalls and was informed that his vin was excluded from both. the contact feels that his vehicle should be included since he is experiencing the same failures. the current mileage was 43,800 and failure mileage was 38,000.
04/17/200675000101/15/2001
 Yesterday morning as i was backing out of my driveway i heard a clunk in the front end of my ford focus and when i drove the car pulled to the left. i drove my car to the dealership about 3 miles away. after explaining the problem to the service rep he told me it might be a spring failure that is covered by a recall. i was surprised i had not been notified of this recall and he told me they only do something about it if the consumer complains! this is crazy! what if i had been going 70 mph when the spring broke? this is the second recall i haven't been notified about this year. earlier is was a fuel pump that failed causing the car to lose acceleration, this time as i was driving 70 miles an hour! the part was replaced free of charge as it was covered by the recall. *jb
08/05/20051
 Additional statement for claim # 10131720 along with front wheel bearing being replaced, the front axel bearing it also being replaced. *nm
09/20/20044
 While driving at any speed, the vehicle vibrated uncontrollably. the vehicle was taken to the dealer numerous times for inspection. the mechanic can not duplicate the problem. please provide further details. *nm
12/16/200477000412/15/2000
 My 2001 ford focus has stalled again. this is about the 4th time. local mechanic found problem to be fuel injector pump. dealership claims that is only battery replacement. i have all old parts from recent service at dealership. i would like to see this vehicle recalled. found internet article that states that this is not an uncommon problem with this make/model. http://www.theautochannel.com/f/mania/repair/news.html?mania. *jb
06/24/2004531531
 While having the brake pads changed service man noticed that the left front steering knuckles wore out, and needed to be replaced. this resulted in loss of steering while driving. also, front end problem. *ak
02/27/20041
 While consumer's husband was driving on the freeway and attempting to get over into the next lane, as he accelerated and tried to go over, vehicle suddenly dropped in the front, causing him to lose the ability to steer and hit a retainer wall, flipping over, landing, and facing oncoming traffic. consumer's husband did not sustain any injury because air bags deployed. *ak
08/27/2003110/15/2001
 3 major complaints for 2001 ford focus zts 1.) front suspension needs a right arm replacement 2.) engine light turned on and was turned off when brought to ford dealer shop. 3.) on a separate occasion, car stalled while driving. *ak
1
 The front suspension on the passenger side collasped. this caused the driver to loose control of the vehicle and hit a park car. *nlm
1
 The engine missed usually mildly, but sometimes violently as to shake vehicle and sometimes stall, also the vehicle experienced a raw gas smell, suspension, brake,transmission and tire problems.*ak. consumer also noted the rear hatch popped open by itself.*jb
01/01/2003100001008/26/2001
 Ford focus 2001. purchased in august of 2001. has always had problems with suspention. has been in shop 6 times to be fixed for the same problem. the problem has been fixed several times but the noise keep on comming back. the car has numbers of other problems. the breaks make noise, the windshiels leaks when it rains, and when i drive on the highway the engine stalls sometimes while driving at high speeds.
11/02/2001108/01/2001
 Car was turning right while leaving wal-mart parking lot onto 4 lane highway when steering and brakes failed. front left wheel had turned sideways in wheel and the brake line was broken. driver was unable to control vehicle and it crossed highway and came to stop on raised concrete median. damage to the under carriage of vehicle was significant. dt
07/14/20021
 Traveling on i-465 eastbound in indianapolis at approx. 60 mph. the car made a grinding sound and then the driver (my son) lost control and crossed two lanes of traffic and hit a retaining wall on the left-hand side of the road. there was one passenger with him at the time and he was following us home. we were about 100 yards in front of him at the time of the accident. the entire left front suspension, steering and tire assembly was heavily damaged. left rear tire and suspension also damaged. sun roof would not close. very little exterior damage done scratched paint very small dents, almost all of the damage was done under the tire well.*ak
07/04/2002107/01/2001
 While driving at approx 65mph on a straight and level 2 lane road, the car suddenly veered hard right. counter steering had no effect on recovery. the car was at about 90 degrees when it impacted the curb and was launched over a 10 foot culvert. the ford focus then rolled 5 times landing on 3 wheels. the 4th wheel and suspension (front right) was found approx. 30 yards from the vehicle. evidence showes that the lower ball joint was lose, indicated by excessive wear and grooving to the spindle where the lower ball joint mounted. other evidence shows the right side half-shaft has a clean break at the splines (spline was still inside the transmission while the half shaft was other wise not damaged and laying in the field). the 2001 zx3 s2 was totaled. i have pictures where needed. *ak
05/26/2002306/01/2001
 Vehicle delivered on 6/1/01. soon after i started experiencing problems with the steering gear not being stable. the car and steering wheel would shake once i would begin picking up speed at approximately 60 mph. the vehicle was taken into the dealership for repairs on two occasions for front end repairs on 8/16/01 & 2/14/02. on 5/26/02 i loss control of the vehicle and had an accident on the expressway, hit the median and totaled the vehicle. prior to the accident i noticed a great deal of vibration on the steering wheel/column and the car was shaking.
508/13/2001
 At no particular speed, vehicle jerks hard and stalls. consumer had vehicle checked and repaired by dealer with no resolution.*akthe dealer is having consumer to monitor the vehicle when it starts failing, by pushing a button. this is supposed to pinpoint where the problem is occuring. the vehicle was downshifting while in motion, the sending unit was replaced. also the jerking and stalling were caused by an erratic fuel pump driver module. this module has also been replaced. the ignition lock was replaced, there was a clunking noise present in the door assembly which was repaired, the wheel was out of alignment so dealer adjusted the upper ball joint, and the sun visor was broken which was also replaced. *jg
04/19/2002101/01/2002
 Grinding, popping noise from right front suspension. unable to determine cause.*ak
02/28/2002101/01/2001
 While traveling approx. 65mph, no obstructions in hiway, left front suspension appeared to buckle, as described by witness. causing tire to blow and vehicle falling to ashpalt causing massive damage to left under neath parts..not reported as no injuries..contacted dealership to pursue warranty..to no avail..insurance said they would pay..dealership claimed there was no defects, i strongly disagree..fortunatley the driver was able to keep vehicle under control avoiding any further incidents.*ak
 While driving 25 mph vehicle jolted to the right and front rear tire deflated. both airbags deployed without warning, and windshield shattered. dealer contacted.*ak
10/25/20011
 While traveling approximately 40 mph vehicle pulled to right unexpectedly. when consumer attempted to correct direction in which vehicle was traveling she crashed into a jersey wall , no injuries. vehicle has not been examined by dealership to determine a cause for this problem. please provide any additional information / attachments.*ak
03/30/2001
 A clunking when applying accelerator pedal from a stop position and a grinding when applying brakes at highway speed. dealer was notified. feel free to provide any further information.*ak
06/29/2001106/01/2001
 Dripping from pass. side heat vent during a/c use or rain, severe rattling from transmission during acceleration or at idle with clutch out, when clutch is pressed the noise goes away, front end out of alignment, pulls to the right. *ak
04/01/2001104/03/2001
 Front independent suspension is rusting only after having vehicle for two months. contacted dealer , and the dealer was not willing to do anything.*ak the suspension is totally rusty us if it had been exposed to a salt or corrosive environment. *yh
04/30/2001104/01/2001
 Purchased 4-30-2001. upon driving vehicle home, noticed oil/gasoline burning odor from air conditioning vents and loud thump and groaning noises from front suspension/brake areas. *ak
SUSPENSION - FRONT - CONTROL ARM
01/09/200760000202/14/2005
 Tl*the contact owns a 2001 ford focus. while driving 2 mph the vehicle hit a patch of ice, slid into a curb, and caused the suspension front control arm to bend. a new suspension front control arm was installed by the dealer. on march 14, 2008, while making a turn the vehicle made a clunking noise, the steering failed, caused the vehicle to hit the curb and the suspension front control arm was bent again. the failure mileage was 60000 and the current mileage was 87587.
01/11/200216000111/19/2001
 Our son was driving his 2001 ford focus on a small back road near a shopping center. he was driving appromimately 20 mph thru a slight curve approaching a stop sign. as he was approaching the stop sign, he lightly applied his brakes and turned the steering wheel to negotiate the slight curve in the road, but his steering had failed - unable to negotiate the curve his car veered into oncoming traffic lane then back to hit the curb. the impact activated the air bags, shattered the windshield and the wheel was completely broken off. it appears that the control arm had a completely clean break - usually not seen in an accident. this was reported to me by several ford employees as a very suspicious break as well as the tow driver from the ford road side assistance. our son also reported two days prior to the accident that he felt a severe vibration in the front right end of the 2001 ford focus. he pulled over to check the car- but could not see anything wrong - continued and the vibration had ceased. we are thankful that this did not happen on the highway as he usually travels on a daily basis.
06/14/20021
 Consumer lost control of vehicle at 40 mph, and was able to recover, not involving another vehicle. dealer stated both front control arms were bent and had to be replaced.*ak consumer also had to purchase a new frame due to incident and has reciepts to prove. *scc
07/30/2001107/01/2001
 The ball joint broke, the car rolled about 3 times.*ak
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
02/06/20031675010/15/2001
 16k- dec 02 brakes and rotors shot $387 16.5k jan 03 transmission rebuilt 2 weeks due to parts on back order 16.7k feb 7, 2003 left front lower control arm broke as wife pulled into traffic full extent of damage unknown at this time
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
1
 The consumer received a recall notice # 02v289000 from the manufacturer in february 2003. the vehicle was taken to the dealer for repairs. the dealer stated no parts were available and would call the consumer when the parts became available. the consumer still has not received a call from the dealer. *nlm
 The front wheels of the vehicle came off while driving. the vehicle was taken to the dealership which replaced the right front lower ball joint in the arm control. *nlm.
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
03/01/200233500509/29/2001
 Problems with tires cupping, steering and upper control arms. *mr the consumer was told by a mechanic at the dealership, that the control arms were too short in the back of the vehicle which caused the tires to tip in, when the tires tipped in, it caused the inner edge tire to wear and then the vehicle vibrated while the consumer was driving and the vehicle also pulled to the right. on two occasions, the consumer lost control of the vehicle, because of the severe vibration in the steering. *jb *nm
08/18/2002
 Vehicle frictioned against curb and front suspension control arm broke in half. delaer has been notified. please provide additional information.*ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
 Consumer called complaining about having problems with steering vibration. also stated of having problems with the fan on the motor. dealer was contacted and stated that the aligment or the ball joints to be off. ts
07/07/2002107/01/2001
 Attempting to enter freeway at approx 50 mph, the front right felt like it was starting to skid. the next thing i know, the airbags had deployed, with the passenger air bag cover shattering the windshield. no sheet metal damage to car. the front right ball joint had separated, the control arm broke, causing the tire to go flat at a 45 degree angle to the path of travel, tore up the wheel and broke the rotor. the only thing holding the front wheel to the car was the strut tower. police came out but no report done. ford will not honor warranty even though car has less than 19000 miles on it. this is wrong as front suspension collapsed, and airbags should not have deployed as car skidded/slid to a stop.*ak
508/13/2001
 At no particular speed, vehicle jerks hard and stalls. consumer had vehicle checked and repaired by dealer with no resolution.*akthe dealer is having consumer to monitor the vehicle when it starts failing, by pushing a button. this is supposed to pinpoint where the problem is occuring. the vehicle was downshifting while in motion, the sending unit was replaced. also the jerking and stalling were caused by an erratic fuel pump driver module. this module has also been replaced. the ignition lock was replaced, there was a clunking noise present in the door assembly which was repaired, the wheel was out of alignment so dealer adjusted the upper ball joint, and the sun visor was broken which was also replaced. *jg
SUSPENSION - FRONT - HUB
01/10/2005144000103/14/2001
 My 2001 ford focus zx3 (zetec) was traveling on freeway, and the rear end began to wobble, fish tail side to side, spark, and smoke. the rear passenger bearing was destroyed, and i was stranded while on leave from my duties as a marine. i purchased a new bearing and fitted it myself. i recall a recall notice i received, and i remember turning in the vehicle to have the defect corrected, but it obviously was not. i no longer have this notice. i spoke with a local dealer and the technician, i talked to said that they had replaced all the rear bearings in the ford focuses that they had sold many months ago. upon further investigation, we found that the hub and bearing assemblies that i had and the new one that ford had on hand were dissimilar in that the newer ones had a sealing flange attached to the inside of the bearing. i'm taking the vehicle itself to the dealership that supposedly examined the part before for further scrutiny and reconsideration for my bill. *ak
SUSPENSION - FRONT - MACPHERSON STRUT
08/14/200528444307/30/2005
 My car has 29,500 miles on it. i bought it used about 3 weeks ago. following symptoms: 1 - car stumbles/hesitates/loses power at around 2-3k rpm...regardless of speed...but stumbling/hesitation is best felt on the freeway. 2 - car has had some type of recall work and dpfe sensor replaced at: 17500 miles. not sure if fuel pump recall has been performed...ford dealers have been very reluctant to tell me without making me spend $150+ on a stupid diagnosis...that's called good business. 3 - dpfe sensor replaced prior to me picking up the car at: 28440 miles. 4 - 1000 miles later...i have the stumbling. 5 - things i've done to the car: a - replaced air filter b - replaced fuel filter c - replaced pcv valve d - replaced plugs (using bosch platinum 2) so far i've done all changes myself because no ford dealership seems to care to offer advice or a helping hand. the consequences are that i've almost been hit from the rear due to stumbling/hesitation. *jb
SUSPENSION - FRONT - SHOCK ABSORBER
10/15/20031
 While driving about 55 mph on the highway and without warning a loud clicking noise was coming from underneath the vehicle. driver took vehicle to the dealership, and mechanic told consumer that shock absorbers were corroded and needed to be replaced. *ak
04/01/2001
 While driving at any speed and vehicle hits a bump steering is difficult to maintain. vehicle wanders unexpectedly from side to side. dealership has examined vehicle several times. shocks and tires were changed twice. please provide any additional information / documentation. *ak
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
03/21/200852899103/07/2006
 Tl*the contact owns a 2001 ford focus. while driving approximately 25 mph and approaching a traffic light, the battery light illuminated. the contact noticed smoke coming from the hood and then flames appeared. she stopped and exited the vehicle when it became completely engulfed in flames. the police and fire departments arrived and a report was filed. the vin, engine size, and powertrain were unknown. the current and failure mileages were 52,899. updated 04/11/08 *bf the dealer stated consumer had vehicle in a pinch bolt torqued and a zetec engine cable routing. the dealer also replaced both front coil springs. updated 04/11/08 *tr
03/20/200873000106/04/2007
 Coil springs. left front coil spring broke with out reason. thankfully the spring did not blow off of retaining area. if it had while i ws driving this could have potentially caused my steering to lock up blow a tire or who else know what. and the outcome from any of these could have been life threatening. *tr
12/06/200772000105/08/2001
 Noticed a creaky sound coming from the front of the car. when mechanic looked at it, the left front coil spring was broken. car has 72,000 miles. replaces both front springs. have never known coil springs to just break on a car. and judging from the other complaints filed here and elsewhere on the internet for this year car, it is a fairly common problem. shame on ford for not following up on this. *tr
11/03/200754000209/01/2001
 2001 ford focus zx3 with <55,000 miles has been found to have both from springs broken. at the time of discovery neither spring had worked lose from the perch, however with additional time the springs would be able to move and potentially puncture a tire. *tr
07/16/200774000105/05/2001
 Passenger side front coil spring fractured. loud crunch noise when turning right or left. no accident or injuries. i am going to have the spring replaced this week, 07/18/07. *tr
03/28/200781900108/21/2004
 I drive a 2001 ford focus. my car was parked overnight, and as i went to back out of my parking space to go to work, i heard a loud clunking noise and my car struggled to back up. i left my car parked as i thought it was a problem with the brakes. i drove the car to work the next morning (going 65 on the freeway), and the noise continued to worsen and i started to smell burning rubber. i brought the car to a repair shop. the next day they said i was very lucky the tire did not blow because the spring had broken and was rubbing against the tire. this is a problem i know ford is well aware of. i don't know what i would have done had anything happened to me and my family as a result of this gross negligence by ford. repairs ended up costing $570 to replace both front springs, struts, and mounts. *jb
02/24/200785700106/18/2001
 Strange noise when turning and/or hitting bumps. both front springs were broken with the left spring broken in two places. had to replace both springs and struts and have front end alignment done. *jb
03/27/200798000210/01/2001
 Both front coil springs broke within 7 days of each other, causing the car to sag and drive abnormally. *jb
06/15/2006111/01/2001
 Broken coil springs. *jb
09/26/200580000106/19/2002
 The front right coil spring snapped without any warning or previous issue indicating a problem. the failure resulted in the breakage of the right front strut leading to replacement of both front coil springs and struts on the vehicle. i had the exact same part break on my ford windstar van but ford declines responsibility. *jb
09/26/200580000106/19/2002
 The front right coil spring snapped without any warning or previous issue indicating a problem. the failure resulted in the breakage of the right front strut leading to replacement of both front coil springs and struts on the vehicle. i had the exact same part break on my ford windstar van but ford declines responsibility.*jb
04/21/2005105/19/2003
 The left front coil spring of my 2001 ford focus station wagon broke. *jb
06/25/20041
 Ford focus 2001 recall received after repair of front coil spring. *bf ford only reimbursed the consumer $150.00 out of the $470.00 the consumer paid to have the repair work done. the consumer wants reimbursement for the strut and the damage rim that the coil spring caused. *jb
05/25/2004111/08/2003
 Right passenger coil spring had broken and went through the right front tire. *mr *sc
07/16/200457000110/29/2000
 My wife was driving our 2001 ford focus wagon on a normal paved road when the right front coil spring snapped in half. the car has 52000 miles on it. i had to pay to have it fixed because the warranty had expired.*ak
06/22/200458000111/10/2002
 While driving on the nys thruway, for no apparent reason, there was a loud clunk from the front of the car. there were no immediate ill effects but within a few days i began to notice a shimmy. within a few weeks my tires were showing excessive wear. my mechanic found that a front coil spring broke. both front springs had to be replaced, the front and back had to be realigned, and i had to rotate my worn tires all as a result of this spring failure. a friend informed me that this model auto had been recalled for this problem. upon investigation of the recall i found that the model year before had been recalled but not my model year. same problem. no recall.*ak
07/10/200282970110/28/2001
 I was driving in my 2001 ford focus when i heard a huge bang and my front end of my vehicle began to make a strange noise. the tire was rubbing up against the top of the wheel well. the vehicle was brought to a dealership and i was told that the front spring coil had snapped in half and it needed to be replaced. the two front spring coils were replaced in the vehicle. *ak
06/04/2004109/13/2001
 While driving my ford focus, the right front coil spring pushed itself past the lower stop above the strut and rested there. had it gone further, the front end would have collapsed.*ak
02/16/200489000101/05/2001
 Both front coil springs broke when my wife was driving kids to school. the ford focus (2001) front end dropped to the ground when this happened. this could have caused an accident.*ak
08/14/200377700112/08/2000
 My 2001 ford focus zx3's coil springs broke ,causing me to have to replace the coil springs, struts, and get an alignment done. i noticed that the 2000 focus has a recall for the coil springs, but the 2001 does not. i have noticed multiple complaints about the 2001 focus as well as the 2000 during an internet search. i would like reimbursement for the items listed above from ford due to the defective coil springs.*ak
SUSPENSION - FRONT - STABILIZER BAR
01/11/200638000105/20/2001
 Dt*: the contact stated after driving on bumpy road conditions t a clanking noise coming from the front suspension. the vehicle was taken to a dealer, who determined the stabilizer bar needed to be replaced, and the pivot joint had worn out prematurely. the dealer replaced the stabilizer bar. *ak updated 2/7/2006 - *nm
 Stabilizer bar broke, and the dealer bolted it back. consumer stated that vehicle rode rough, and veered from side to side.*ak
SUSPENSION - FRONT - WHEEL BEARING
01/07/2008107/27/2007
 I have a 2001 ford focus, originally there has only been one owner to this vehicle. very recently, i experienced a very loud noise in my left rear tire which as days past, i was unable to drive the car. my tire had begun to wobble to the point i thought that it may come off my car. this was caused by defective wheel bearings in the tire. *tr
08/05/20051
 Problem with suspension. car shakes when turning at any speeds along with noise that sounds like driving with a flat tire. tire was not flat. took in to dealership for a different safety recall and was told the front wheel bearings were deteriorated. part is being replaced. *nm
04/13/2005432971
 While driving at 65, the left rear wheel came off. the consumer pulled off the road. the vehicle sustained some damage. the vehicle was towed. the dealer stated the wheel bearings were defective. *jb
02/15/20053
 The driver heard a humming noise coming from the front of the vehicle. the noise escalated while the vehicle accelerated. check engine light appeared on the dashboard, and remained on. then, vehicle stalled. driver was unable to restart vehicle, and had it towed to the dealer for inspection, and mechanic determined that driver's side wheel bearing needed to be replaced due to corrosion. also, the engine needed a sensor. *ak
01/10/2005144000103/14/2001
 My 2001 ford focus zx3 (zetec) was traveling on freeway, and the rear end began to wobble, fish tail side to side, spark, and smoke. the rear passenger bearing was destroyed, and i was stranded while on leave from my duties as a marine. i purchased a new bearing and fitted it myself. i recall a recall notice i received, and i remember turning in the vehicle to have the defect corrected, but it obviously was not. i no longer have this notice. i spoke with a local dealer and the technician, i talked to said that they had replaced all the rear bearings in the ford focuses that they had sold many months ago. upon further investigation, we found that the hub and bearing assemblies that i had and the new one that ford had on hand were dissimilar in that the newer ones had a sealing flange attached to the inside of the bearing. i'm taking the vehicle itself to the dealership that supposedly examined the part before for further scrutiny and reconsideration for my bill. *ak
12/09/2004113000212/11/2000
 I have had more repairs incidences with 2001 ford focus than is normal on any car. if most of the repairs had been in the first 18 months i could have easily declared a lemon. unfortunatley they have been since that time. most recently i have had the rear wheel bearings replaced for the second time on a 3 year old car and am in the process of having the steering column replaced for the second time. i went through over 3 full sets of tire in less than a year and a half. and less than a year ago i got pulled over by the police because i had absolutely no lights in the back of my vehicle. ford dealer charged me to replace the rear light housing and some wire that had shorted out.*ak
04/09/200442000210/15/2002
 As i was driving my 2001 ford focus zx3, my tail end started to sway out from underneath me. then i noticed a loud noise from the rear of my vehicle. i then pulled over to inspect the situation and noticed my wheel bearing was not secured properly. then i went online and researched ford focus recalls and discovered there to be one on this issue. i attempted to contact pat & dan's delbalso ford dealership in kingston, pa. they referred me to ford's service department. after speaking to ford, i made a return call to delbalso ford and they scheduled an appointment for me. they made me wait about a week for the appointment and they morning of, i made a call for them to get my car when the service manager told me that they would not help me. as a result i have been unable to get to college which is about 20 to 30 miles away from my home. additionally, i have missed work because of this as well. i made multiple attempts to have my problem resolved by contacting the ford manufacturers' service department. they told me that their recall had been cancelled. they went on to say that they were just being nice and assisting their customers by performing the warranty program and that the original owner of the car recieved acknowledgement of the program. i was under the impression that when ownership changes and all warranty information is sent to the manufacturer, the manufacturer was liable for all recall information to be sent out. i was never mailed nor been contacted about this warranty program since i have owned my vehicle. i feel that i have been wronged and should not have to suffer because of it. the people at ford motor co. have been very rude and obnoxious over the fact that they are exempt from assisting me with my problems. i feel since i was never informed of the program that they should be mandated to help me. when i was driving i could have been severly injured because of their product failure that they knew of and could have prevented.*ak
209/15/2002
 While driving a grinding noise was heard when depressing the brake pedal. dealer replaced front brakes and rotors. the problem occurred again ,and the dealer determined that vehicle needed new front wheel bearings. *ak
03/15/200351000105/01/2001
 The front wheel bearing locked up. *jb left rear wheel bearing and right front axle assembly all had to be replaced. vehicle was not honored under recall. *tt
09/09/2002
 Vehicle was taking to dealer for a recall repairs on wheel bearings. upon receiving vehicle back theres was a noise in the rear. took vehicle back to dealer and they stated that tires were cupping and wearing irregularly. please provide any further information.*ak
02/27/2002
 Front wheel bearing sheared off while consumer was driving at 60 mph ,and then drum and tire came of vehicle. contacted dealer. *ak
SUSPENSION - MULTIPLE AXLE
02/15/2002109/01/2000
 The bushings failed ruining the back tires. the door locks have a mind of their own which could be dangerous in an accident and ford has been unable to diagnose the problem. the steering column was loose and they discovered broken parts in there. there is an undiagnosed problem with as scraping noise as i turned a corner into a parking lot. we are afraid to drive it, every time we do something else happens to it.
SUSPENSION - REAR
09/28/201081800
 Tl-the contact owns a 2001 ford focus fe. the contact stated that while driving approximately 25 mph and making a left turn he would hear noises. the vehicle was inspected by a dealer who informed him that his left rear springs had fractured. the vehicle was repaired. the contact also has a problem with his headlight lenses becoming foggy overtime. the dealer was contacted and informed him that they changed manufacturers due to that problem. the failure mileage was approximately 81,800. the vin was unavailable. tb
09/28/201081800
 Tl-the contact owns a 2001 ford focus fe. the contact stated that while driving approximately 25 mph and making a left turn he would hear noises. the vehicle was inspected by a dealer who informed him that his left rear springs had fractured. the vehicle was repaired. the contact also has a problem with his headlight lenses becoming foggy overtime. the dealer was contacted and informed him that they changed manufacturers due to that problem. the failure mileage was approximately 81,800. the vin was unavailable. tb
09/28/201081800
 Tl-the contact owns a 2001 ford focus fe. the contact stated that while driving approximately 25 mph and making a left turn he would hear noises. the vehicle was inspected by a dealer who informed him that his left rear springs had fractured. the vehicle was repaired. the contact also has a problem with his headlight lenses becoming foggy overtime. the dealer was contacted and informed him that they changed manufacturers due to that problem. the failure mileage was approximately 81,800. the vin was unavailable. tb
09/28/201081800
 Tl-the contact owns a 2001 ford focus fe. the contact stated that while driving approximately 25 mph and making a left turn he would hear noises. the vehicle was inspected by a dealer who informed him that his left rear springs had fractured. the vehicle was repaired. the contact also has a problem with his headlight lenses becoming foggy overtime. the dealer was contacted and informed him that they changed manufacturers due to that problem. the failure mileage was approximately 81,800. the vin was unavailable. tb
01/15/2010112000
 2001 focus 112k mi. bought from local ford dealer, 1 yr old w, 21k on it. a recent inspection by my own mechanic tells me that the rear sub frame is rotted and it is dangerous to drive it. especially at highway speeds. the local dealer laughed when i inquired aboit a nine year old car w/ rusted frame.
08/22/20081
 I will start with the fact the car is on it's fourth battery. it has had the wiring harness replaced along with every sensor in the car some twice. there was a steering column recall done on it. the two back windows tracks have been broke a total of six times. the door handles brake three so far. the stereo is broke for the second time. i have had to do the brakes twice so far and all this and the car only has 63,498.8 miles . *tr
10/01/200563564202/01/2003
 Dt: the contact experienced a noise from the rear end. the noise became louder over the past week. the contact took the vehicle to a ford dealer, who noted this was an issue with the wheel bearings. the wheel bearings were replaced under a special service campaign in 2003 on a customer satisfaction program. the nets, 01i017. this was not covered because it was not under recall or any type of warranty the second time around. the wheel bearings were cracked and the bearings will not be covered by this again. the contact called the ford dealer manager, and ford manufacturer who offered no assistance. the contact planned to have this replaced. *ak
10/05/2005108/01/2002
 2001 ford focus problems problem 1 - in the past, whenever i would transition between freeways, my car would begin to stall. i push the gas pedal, and nothing would happen for at least 10 - 15 seconds. it happened mostly on a circular on ramp. and i think this problem lead to the next issue. problem 2 - i had to replace the fuel pump (which was expensive). i think this issue happened due to this statement i read nhtsa investigators said the alleged engine stall problem may be caused by debris accumulating in the gas tank, blocking fuel from being delivered to the engine. eventually, this debris problem causes strain on the fuel pump. and now, my check engine light came on. i checked the issue, and they said it's a gas vapor leak or something to that affect. they told me to keep an eye out for a gas leak. that issue maybe from the mechanic who fixed it, but if ford would have put a recall for that issue, i wouldn't be having this problem. problem 3 - i took my focus into ford to get a buzzing sound checked out. they fixed the bearing problem because my car was under warranty. now, 2 years later, the sound is back. i read a statement ...a rear-wheel bearing failure that could lead to a wheel falling off... i am afraid that this noise i hear today is due to that same problem 2 years ago. i called ford and they told me it was going to cost me close to $400 to repair it. first of all, that's a lot of money to me. secondly, i'm very afraid for the safety of my wife. i'm afraid something might happen when she drives the car. third, i don't think it's fair for me to have to repair something that is faulty due to the manufacturer. *nm
05/15/200545000106/15/2001
 Dt: while driving down road about 60 mph and the back hub began to make a grinding noise without warning. it was a split second from falling off. also, rear bearings went out. had to be towed to an independent repair shop, who noted that the both rear bearings went out. visible to naked eye, could look back at wheel and see that it was about to fall off. recall for corrosive issued, but this vehicle was not involved in the recall. vehicle is currently in shop for repairs. spouse checked wheel to see if it was properly secured, and discovered the hub was totally rusted. *ak
12/06/2004360001
 The consumer noticed a noise coming from the passenger side rear wheel. it was determined that the noise was due to failure of the wheel bearings. *jb
04/05/20044300008/02/2001
 My rear wheel bearings failed twice. the first time they failed at 8,000 miles and were repalced by the dealer under a recall prgram. the second time, which is the basis for this complaint, they failed at 43,000 miles (this is only 35,000 miles later). the dealer charged me to have them replaced despite the fact that he conceded that it was premature bearing wear. both times i heard a loud grinding noise comeing from my rear wheels.
26000112/11/2000
 Rear wheel bearings are wearing out on vehicle.*mr the automatic transmission does not shift properly, the consumer discovered the wrong transmission fluid was in the vehicle. the front windshield cracked due to excessive heat. the rear seat latch, the seat fabric and the key ignition failed.*ts the windshield wipers wore out, which were only used about seven times and the rear brakes had to be replaced. *jb
08/24/200337800110/11/2001
 Left rear hub separated, causing wheel to come off causing accident.*ak
1
 Vehicle vibrates excessively when driving on highway, and rear tires are wearing excessively in a strange pattern. consumer has replaced all 4 tires but problem is still occurring.*ak
07/06/20021800004/10/2001
 I have had nothing but trouble with this car since i have had it. the rear end makes loud noise, i have brought it back to the dealership numerous times, and they always tell me nothing is wrong. it makes a roaring noise in the rear end, and something is scrapping on the tire on the rear driver side. in july, i was traveling on the highway with my 3 kids, and the tire on the rear driver's side just went to pieces. we were in a terrible accident. we went off the highway into the woods where the trees stopped our acceleration. the airbags did not come out. i was so thankful to be alive, and my kids also. we sustained about 8000 dollars worth of damage. the car was repaired, and now the same tire that blew out, and was replaced by the repairman is worn again. i am afraid everytime i drive. i can't afford another car, and no one wants to take it as a trade-in because of the botched deal upon purchase of this car. this is the car from heck. now my warranty has expired, and the roaring noise in the rear is getting louder and louder. i have had the most horrible experience in my life with this car. it is a lemon on wheels, and the dealership always says nothing is wrong. i have had a conversation with another focus owner, and she has described some of the same problems. i have also had conversations with mechanics at the dealership, and they speak of all the focus' they see as trouble. please help. *nlm
03/20/2003110001
 The rear wheel bearing failed and cause the wheel to wobble. *nlm
03/20/2003200001
 Rear tires bald at 20,000. i have replaced 4 tires and need to replace 2 more. i have 42,000 miles on my car. i have rotated the tires all along, but they always end up wearing quick in the rear. for example one set of tires had great tread when they were rotated to the back with about 15,000, then at 20,000 they were bald!!! (like something in the rear chewed them up) car jumps side to side when hitting minor bumps in road and on highway, it feels like car doesn't have good control because of this. dealership and ford rep. say tires are not covered under warranty of course and claim not to find any other problems. they blame it on the driver style. funny this has never ever happened to me before, including my first focus lemon i had for 25,000 miles (they replaced my first focus for us for fuel problems they couldn't fix) i kick myself for agreeing to exchange for a new focus. nevertheless, it really seems like an engineering/design flaw or something else in the rear of the vehicle that is making these tires wear so fast. *jb
1
 The rear axle broke while driving and caused the wheel to cave in. *nlm
02/19/20033
 The vehicle had been to the dealer on 3 occasions for a noise coming from the rear wheel.*jb....*ak
05/20/2002107/20/2001
 Consumer states when driving if vehicle hits a bump the rear end of vehicle goes from side to side like its loosing traction of the road. cause is unknown. jbconsumer further states the vehicle used to give them 300 miles when the fuel tank is full to empty. now the vehicle gives them 180 miles. the vehicle also has trouble changing gears and has been stalling. the dealer says there is nothing wrong. *jg
03/12/2001
 While driving at any speed rear end alignment is off, causing vehicle to drift.*ak
03/14/2001309/01/2000
 The focus has a dangerous and erratic handling characteristic in rainy and snowy weather. the car has a tendancy to make abrupt and sudden sideways sliding motions, which on a couple of occasions have nearly caused accidents.*ak
10/01/2000
 No summary listed for abov evehicle. 8ak
SUSPENSION - REAR - AXLE - NON-POWERED AXLE ASSEMBLY
04/15/20032200007/07/2001
 Tire problem, possible rear bearing problem, possible alignment problem, egr replaced- engine misfiring is beginning to reappear
SUSPENSION - REAR - SHOCK ABSORBER
12/09/2004113000212/11/2000
 I have had more repairs incidences with 2001 ford focus than is normal on any car. if most of the repairs had been in the first 18 months i could have easily declared a lemon. unfortunatley they have been since that time. most recently i have had the rear wheel bearings replaced for the second time on a 3 year old car and am in the process of having the steering column replaced for the second time. i went through over 3 full sets of tire in less than a year and a half. and less than a year ago i got pulled over by the police because i had absolutely no lights in the back of my vehicle. ford dealer charged me to replace the rear light housing and some wire that had shorted out.*ak
08/10/20031
 Consumer states vehicle's back end vibrates while driving. dealer can't duplicate the problem. *ak
11
 The consumer has experienced the following: the brakes has an abnormal noise, pulsation when moderate-hard braking, and grinding, the accelerator cable clip-broken, battery and case, belt assembly and idler seal, transmission/pan gasket leak, temp guage-found burnt resister/connector-goes hot and cools when a/c is on and the fan does not come on, the vehicle stalled at an intersection, the exhaust camshaft seal is leaking, the fuel sender works intermittently/inop, and the rear suspension-rear shocks-seemed weak and hears a noise in the rear end when going over a dip. scc
SUSPENSION - REAR - SPRINGS - COIL SPRINGS
02/13/20051
 Driver's side rear coil spring broke, causing the tire to blow. manufacturer will be contacted by consumer.*ak