Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| WHEELS - LUGS/NUTS/BOLTS | ||||||||||||||||
| 01I017000 | FORD MOTOR COMPANY | from 07/19/1999 to 06/18/2001 | I | 238653 | 12/10/2001 | MFR | FORD MOTOR COMPANY | 11/29/2001 | 01/07/2002 | |||||||
| Defect Summary | This is not a safety recall in accordance with the safety act. however, it is deemed a safety improvement campaign by the agency. vehicle description: 2000-2001 ford focus passenger vehicles, originally sold in or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohiom, pennsylvania, rhode island, vermont, west virginia, and wisconsin. in high corrosion areas, where salt is used on roadways in the winter, the rear wheel bearing seal race can experience surface corrosion. if this condition occurs, the wheel bearing seals could become damaged and allow contamination to enter the wheel bearings. | |||||||||||||||
| Consequence Summary | The wheel bearings could prematurely wear and cause a noticeable noise. if not repaired, this condition could progress to the point where the wheel begins to wobble. | |||||||||||||||
| Corrective Summary | Dealers will replace the rear wheel bearings at no cost to the consumer. additional bearing seals will also be installed to ensure a smooth ride. this program will be in effect until december 31, 2002, regardless of mileage. even if the vehicle has already been serviced under recall campaign 00s31, ford has taken additional steps to keep the wheel bearings in top shape. owners can contact ford at 1-866-436-7332, concerning this program. | |||||||||||||||
| Notes | Ford has decided to conduct a service campaign to replace the rear wheel bearings. owners can contact ford at1-866-436-7332, concerning this program. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 04/27/2010 | 136000 | ||
| First, i heard a noise in my rear wheel well. a few days later, the noise got worse and i could feel light shimmying in the car. i brought it immediately to a mechanic who diagnosed a broken rear wheel bearing that my wheel to wobble and lose stability. replacement requires a whole new drum, at the cost of $300. | |||
| 12/28/2008 | 100000 | ||
| Tl*the contact owns a 2001 ford focus. while merging off the highway at 10 mph, the contact heard a loud noise and noticed the rear driver's side tire rolling back onto the highway. she recovered the tire and noticed that the bolts, lugs, nuts, and wheel bearing were still attached to the tire. a report was filed with the manufacturer and they stated that the vehicle was not included in nhtsa campaign id number 01i017000 (wheels lugs, nuts, bolts); however, the dealer could provide a warranty for the repair. the vehicle has not been repaired. the current and failure mileages were 100,000. | |||
| 04/13/2005 | 43297 | 1 | |
| While driving at 65, the left rear wheel came off. the consumer pulled off the road. the vehicle sustained some damage. the vehicle was towed. the dealer stated the wheel bearings were defective. *jb | |||
| 01/01/2001 | 696 | 15 | |
| While driving and upon stepping on the brakes front wheels moved back three to four inches. the bushings were too small. upon turning the steering wheel left one could see the front wheels moving back. consumer stated vehicle had been to the dealer fifteen times. dealer put replacement parts five times. tires had to be changed between ten to thirteen thousand miles, and tires were under warranty for 30000 miles. also, ignition switch had been changed twice, but problem recurred. *ak | |||
| 05/15/2001 | 0 | ||
| I have had numerous problems with my focus. about 3mo after i bought it, the transmission began to feel like it was slipping, and making a noise. i took it to the purchasing dealership, and a mechanic told me it was the torque converter. they didn't have a loaner car for me, so i made an an appointment for the following week. the next day on my way home from work, the car shut down. i called a tow truck, they took it to the closest dealership. when i called the dealership the next day, they said the fuel pump went out. they told me that the stutter i was feeling in my car was probably that. a few days later, the same problem. took it back to the selling dealership, and the shop supervisor went out with me. he said i was driving the car out of context. what he meant by that, he wouldn't elaborate, but said there is nothing wrong with my car. i have been driving it since, and the computer will fade in and out, but i won't lose engine power. my car has to have new brake pads every couple of months, new tires, and other maintenance things. at less than 40000 miles, it needed new spark plugs, and wires, which i happily bought. the dealership wanted $300, because the plugs were in the back of the motor. i went to my car, popped the hood, four spark plugs lined the top of the head cover. there was no further explanation of the attempted over charge. my car has several other problems. the positive cable on the battery, has melted back, there is a loud roar in the cab of the car, and three of the four lug nuts on the right rear tire has snapped off. the explanation for the lug nuts, was that the tire was loose, not fastened properly. but this problem occurred 3-4 mo after i bought it. the tires had not been taken off. i am to the point where i hate ford for selling me this car. i will ever buy ford again, but i love the concept of the car | |||
| 02/15/2003 | 21000 | ||
| I have had several repairs for this car. in regards to steering, wheel, tire as well the suspension. as the car was under 18000 mile i had so much problem with mentioned above problems. i could not control my car when it rained or when ever the road was not in perfect shape. | |||
| 12/15/2002 | 0 | ||
| There is just to much paperwork to copy out, but would like to mail copies. i am going to pick up car this afternoon just had second fuel pump fitted and new gas tank. to date no recall info received by post. however i have been drenched with gas on more than one occassion while filling car. i have nearly been killed when car cut out at 55mph on highway narrowly missed by two other motorists. vehicle has 38,000 miles & has had the following repairs. 1/countless engine sensors 2/four new tyres 3/new front brake pads 4/new front brake rotas 5/new front wheel bearings 6/two fuel pumps 7/one fuel tank 8/waiting for third set of a frame plastic covers 9/three stereo players 10/tracklink reset three times 11/still have realy noisy brakes 12/engine sounds like 10 year old car 13/rear passenger window works when feels like it 14/right hand door speaker sounds as if broken 15/new tires fitted showing signs of odd wear 16/tail gate leakes water 17/ thought lincoln/mercury dealer might give better results no just longer wait. | |||
| 12/15/2003 | 0 | ||
| My daughter slammed on the brakes at 40mph and the vehicle steering wheel jerked to the right and she felt a drop in the left front side of the car, the car started sliding and hit a curb. when the car came to a stop the front left wheel was broke off. a tow truck took it to the ford dealership. they said it needed a control arm; hub assembly; tie rod end; tire & wheel; axle; brake line; brake pads & rotor; trans pan and inner tie rod. they concluded it was in an accident and it was her fault and the cost would be $2,387.77 just for the mechanical only. she purchased the car september of 2002, putting over $8,000.00 down on the day of purchase with a remaining balance of $6,000.00. at the time of the accident she had no insurance. i beleive there was a problem with car to cause it to go out of control, and feel ford needs to address it. | |||
| 09/15/2003 | 51756 | ||
| Also nov/20/01 my electric windows stopped working once again.....warrenty covered that. | |||
| 07/15/2003 | 65000 | ||
| The tire and the brakes went out and the car stated sliding. after the crash there were bolts that were found on the grass where the crash happened | |||
| 02/15/2003 | 8 | 03/06/2001 | |
| I took my car to the dealer for a problem which is now a recall. how do i know if i receive all recalls. is it my responsibility or fords to keep me informed. ph | |||
| 06/01/2002 | 2 | 07/01/2001 | |
| # of the orginal wheels bent. warranty replaced 2 out of 3, now all 4 are bent again. ford is finding this problem at there proving grounds in romeo mi. i feel it is unsafe to drive the car like this! the wheel has been changed for the 2003 focus. dt | |||
| WHEELS - CAP/COVER/HUB | |||
| 06/17/2003 | 7 | 11/19/2001 | |
| The dealer changed the front and rear brake 3 times , the rotors. twice, however the problem continued. consumer indicated that the vehicle was no longer under warranty. multiple problems with vehicle. *ak *cb. the hub cap was loose and fell off, the clock spring was replaced, the turn and brake lights were inoperative, the exhaust system made a loud noise, the dealer replaced the pipe and gasket, the seat belt buckle was replaced, because the seat belt light failed to go out. *jb | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 03/15/2006 | 90000 | 1 | 10/01/2000 |
| Dt*: the contact stated while driving the vehicle a noise is heard coming from the passenger's rear wheel, the wheel also started wobbling. the vehicle has not been to a dealership to determine what the problem. the manufacturer has been alerted. | |||
| 10/01/2004 | 100000 | 2 | 06/25/2003 |
| The wheel/hubs/ bearings, and all the way around the vehicle had to be replaced. contacted the dealer. but, problem recurred. *ak the consumer was informed there was a recall regarding the wheel bearings, however it was for the 2000 model not the 2001. *jb | |||
| 11/03/2004 | 0 | 4 | |
| I have discovered after having wheels removed for tire rotation and replacement that the lugs: nuts have a stamped sheet metal cap on them which makes the plain nuts look like acorn nuts. the problem is that this cap is rattled loose by the impact wrench and falls off - leaving a nut of 17.4 mm across the flats. since the lug wrench is 19mm, it will merely spin and round-off the nuts - leaving driver stranded, unable to change a flat tire. i tried to contact ford about this only to discover that their invitation to e-mail us is a rouse - their e-mail does not work. the dealer had told me they're all like that and offered not resolution.*ak | |||
| 10/23/2004 | 100 | 2 | 08/07/2001 |
| I am exhibiting problems with my 2001 ford focus lx that matches the problems listed with the recalls for the car. i am having powers surges, vibration in the front end, noises in the front end, and loss of power. i have contacted the ford motor company about this and have brought the car in several times about it. they keep saying there are no recalls for my car. i know this to be false because a friend of mine got the same exact car as i did 2 weeks apart from me. he has recieved the recall letters and already had the problems fixed. i need help. *ak | |||
| 10/07/2004 | 78000 | 1 | |
| While driving, the consumer heard a high screeching noise from the rear of the vehicle, followed by the rear wobbling. the driver proceeded to pull off the road. the vehicle was towed to a dealership because it was undriveable. the rear wheel bearing broke prematurely. this occurred due to the defect described in the rear wheel bearing recall 01i01700 but the vehicle identification number was not included. *jb | |||
| 06/01/2004 | 50043 | 1 | |
| Faulty wheel bearing seals on 2001 ford focus.*mr the seals failed which resulted in the wheel bearings on both wheels to fail completely. there was a recall regarding the issue, however the consumers vehicle was not included in the recall. *jb | |||
| 09/15/2003 | 2 | ||
| First time dealer replaced the serpentine belt, and second time dealer replaced nuts and bolts and serpentine belts. but squeaking noise still occurring. *ak | |||
| 03/31/2003 | 39200 | 1 | |
| The dealership refused to honor the recall for the rear wheel bearing 01 i 017 000 and the battery cable 02 v 288 000. *jb | |||
| 02/18/2003 | 1 | ||
| There was a recall regarding premature failure of the wheel bearings, however the dealer stated they did not have the proper tools to correct the problem.*jb | |||
| 02/20/2003 | 1 | ||
| An appointment was scheduled to have the wheel bearings replaced, however consumer was informed the parts were not availalbe, and the bearings would only be inspected and not replaced.(nhtsa campaign #01i017000).*jb | |||
| WHEELS - RIM | |||
| 10/26/2004 | 1 | ||
| The vehicle was taken to the dealer for a routine inspection, and mechanic determined that both frontal wheels needed to be replaced due to a crack. *ak *sc | |||
| 08/14/2002 | 7000 | 6 | 07/18/2001 |
| The car starting having problems at 7000 miles. front end jumping. i had a tire go bad and replaced it. had the tire rotated and the front end lined up. then, the noise and the car still did not feel right. i took it back to ford and the rim is bent. replaced that. so far i am out 250.00 for the tire and 298.00 for the rim/. the problem continued, but by 15000 miles the car was jumping, front end problems. had the tires rotated and the car lined up again. i have the problems still. ( i was told(way i drive, curves,the way i take the corners, ) well, # one i am 43 yrs old and this is not my first car. i have had mustangs before and never rotated the tires or changed my driving habits. ( what ever). at 15000 the brakes started to squeak all the time (wet, cold, moisture, dry). per the manual this will happened. i was told that it is common with focus. i had a escort for over 4 yrs and they never did what this car has. with the front and back the recall 02s42/01b85 was done finally in march. this recall stated pinch bolt that retains the steering knuckle to the lower ball joint on your vehicle may not have the proper torque. ****** ( this condition exists, your vehicle may experience vibration or noise... this could eventually lead to ball joint separation with a loss of steering control, increasing the risk of a crash,) this is what i was told ford dealership was wrong with the car since august. i feel that the recall came to late and now my tires are destroyed. one tire is worst than the others. remember that one tire is brand new ( 7000 less miles).... the brake pedal is still making a noise when i release it at the park mode or stop turn around stop at light or whenever. they have adjusted it 3-4 times. and with in mins. of them adjusting it, it is back to the same thing. this is a on going problem, wasted time and troubles. i do not want everybody to notice when i have my daughter in the car or i get hurt in an accident. this is important your reply help debra.w. *jb | |||
| 02/01/2001 | |||
| Vehicle slides sideways in rain or snow. rims are too wide for factory supplied tires. please add further comments. goodyear, eagle rs ,p195/60r15. *ak | |||