Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
0531002/21/200510012954Safety belt web stop button service. *eh04/05/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
01/05/201393000
 Tl-the contact owns a 2003 ford focus. the contact stated that the front passenger side seat belt buckle and retractor was inoperable. the seat belt warning lights was constantly illuminated. the vehicle was taken to the dealer, who stated that they would replace the seat belt system. the vehicle was not repaired. the manufacturer was notified but offered no assistance. the failure mileage was 93,000. kmj
01/05/201393000
 Tl-the contact owns a 2003 ford focus se. the contact stated the front passenger seat belt buckles and retraction was inoperable. the seat belt warning lights illuminate constantly. the vehicle was taken to the dealer who stated they will replace the seat belt traction. the vehicle was not repaired. the manufacturer was notified but offered no assistance. the failure mileage was 93,000. mw
11/21/201180000
 Tl* the contact owned a 2003 ford focus. the contact stated that while driving 20 mph, another vehicle crashed into the passenger side and the contact
11/21/201180000
 Tl-the contact owned a 2003 ford focus. the contact stated that while driving 20 mph, another vehicle crashed into the passenger side and the contact
04/22/2012
 The left rear seatbelt shoulder strap harness caused my passenger, a young child, to almost be strangled, leaving marks and bruises to the neck. child was unable to unbuckle seat belt on the right he pulled with both hands on the part of the seatbelt that crosssed over his neck, to get out, the tension on seatbelt released, and stretched as he turned to the left and then tightened up, the seatbelt had to be cut to save him.
01/28/2011153896
 The driver side seat belt is stuck and will not move, can not put seat belt on to drive. pulled on belt it will not budge.
12/20/201080000
 My driver's seatbelt is not properly clicking shut, so the seatbelt is not properly secured.
06/11/20081
 I own a 2003 ford focus and 3 out of 5 of my seat belts do not work properly. my passenger seat belt sometimes has to be ripped out in order for it to come unbuckled which could lead to someone dying if they cannot unbuckle after a crash. two of my back seat belts will not buckle at all. i have contacted ford and they said i would have to pay to have them fixed. i however feel that this is a safety issue and they should fix it. i have also seen online that others have these same seat belt issues. this has been going on for at least a year. thankfully there have been no wrecks yet so no one was stuck in the passenger seat but i am very fearful of this happening. i have even tried cleaning out the buckles and it did not work at all. *tr
01/25/200770000
 I have replaced the transmission, the water pump, the thermostat, and all radiator hoses. the car overheats daily still. the stereo cuts on and off and can't be turned off by the power button. the rear left seatbelt is stuck where it can't be used. the driver window fell into the door, when the panel was removed it showed that the whole wire system had snapped. the driver door also can only be opened from the inside. *tr
01/07/200671000104/15/2004
 Piston in transmission deteriorated causing shift solenoid and value body to go bad at 71,000 miles, front drivers seat belt will not unbuckle, rear seat belts will periodically not buckle, now blowing massive amounts of smoke, rims are seized when trying to change tires, no matter if it was just taken off 5 minutes previously to takeoff; ignition seized and ending up having to rebuild steering column. *jb
01/08/2006105/22/2004
 My boyfriend and son took my car to have it washed. when they turned the corner the steering wheel just spun. causing them to almost crash. i have had several other things happen with the car since i bought it in may 2004 used. i have replaced the back tires 4 times in a year. they all have cupped. every tire place we have went has said the rear of the car has a defect in it. also, my seat belts used by my children do not always work properly. last jan, the transmission wouldn't shift out of first. ottawa ford did fix this issue as a speed control sensor wiring problem. with the steering issue the car is undrivable and i am a single mom with no other transportation or means of income to fix. i need some help with this. *jb
8500105/12/2003
 While traveling at 40 mph a dog ran into the street and consumer's vehicle hit the dog. upon impact, none of the bags deployed, and consumer sustained chest injuries. in addition, driver's side seat belt failed, it locked the driver in after the impact. however, passenger's side seat belt and rear seat belts functioned properly.*ak
05/15/20031
 Representing jesus rosales/ requesting information on recalls in regards to seatbelts, air bags and or saftey restraint system for the for focus years 1990-2003.*mr *cb the vehicle was traveling about 45 mph at time of the offset frontal crash. the driver's seat broke from its seat bottom attachements to the floor pan causing fatal injuries. front seat passenger walked away from the crash. cw
SEAT BELTS - FRONT
04/03/2006600001
 Tried to put on drivers side seat belt and found it to be locked in place. full seat belt assembly had to be replaced out of warranty. *jb
07/01/2006112/29/2004
 Owner of a ford focus/2003. ignition switch locked up and had to get my car towed ($45.00) as well as pay for repairs ($183.00). called ford headquarters and talked with a representative about being reimbursed. i also mentioned the problem i was having with my gauges. upon starting car, gauges are all out of wack, swinging back and forth and landing on zero. after being on the road for about 15 or 20 minutes they will positioned at the right place. the representative seem to only care to hear about one of the problem (ignition switch) and not the other one. i was put on hold for a while and when rep return she told me to call company that was repairing my focus and they will help me in this matter. i called the company and the guy that eagerly took my money stated that he will do a claim for me and he stated that i will get some of my money but not all of it back. in checking the recalls i see ignition switch lockup is one of them. i only have had my car for a little over a year. my windshield is cracked and insurance says i must pay $250 before they fix it, when turning on air conditioner, driving seem difficult (hard to pull), liftgate water leaks, and upon purchasing my car, brakes were squeaking; i mentioned this to the dealer and he told me not to worry about it that the brakes were new and had to be broken in. well they are still squeaking after a year in a half. i need all of these things fixed on my car, right now i am a month behind in car payments (good record on making my payments), had to use the money to get the ignition switch repaired. *jb
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
120001
 Consumer states that the second row middle seat belt buckle became unlatched when driver slammed on the brakes causing the child seat to be trhown into the back of front seat .*ak
SEAT BELTS - FRONT - RETRACTOR
03/06/2004172011/25/2002
 Front passenger seat belt locks against the passenger and does not allow slow gentle movement in a non-crash environment. the front driver seat belt works fine and like normal. have been to originating dealer twice to correct - no change in operation. safety defect as crushing load causes passenger to hold belt physically out when seated or otherwise defeating belting arrangement. *nm
SEAT BELTS - REAR
09/14/2005107/01/2003
 Dt: the contact states the driver's side rear seat belt does not work properly all of the time. sometimes it will not buckle, and sometimes it will not unbuckle. the dealership looked at it twice and they could not find anything wrong with it. the manufacturer said they would not replace the rear seat belt because the dealer could not find anything wrong with it. the contact noticed this approximately eight months ago.*ak