Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 09/18/2011 | |||
| I was distracted while driving and hit a tree, that is right next to the road, on a winding road with the right front side of my car. airbags did not go off at all. was rushed to the hospital on a gurney, in an ambulance. left side of my face hit the steering wheel and sustained quite a bit of trauma. it was swelling at such a rapid rate that the nurses and doctors thought i had broken my cheek bone. after ct scans, it was determined i had no broken bones, just bruised ribs, small cuts, and contusions on multiple parts of my body. the vehicle has been totaled by my insurance company. i plan to get the sdm from the vehicle and see what exactly was recorded. | |||
| 11/06/2010 | 79000 | ||
| Tl-the contact owns a 2004 ford focus. the contact stated that the vehicle was involved in a head-on collision but the air bags did not deploy. there were minor injuries (burn rashes, etc). the vehicle was totaled. a police report was filed. the manufacturer had not been notified. the current and failure mileages were approximately 79,000-bk | |||
| 04/19/2007 | 97000 | 1 | |
| Tl*the contact owns a 2004 ford focus. while driving 50 mph, the vehicle veered off the road. the contact did not depress the brakes and the right front of the vehicle struck a guard rail. the air bags failed to deploy and the vehicle was destroyed. there was a recent tire rotation performed on the vehicle and aaa and the dealer determined that the lug nuts were stripped. the contact has a police report. the current and failure mileages were 97,000. | |||
| 10/03/2006 | 27747 | 2 | 06/09/2005 |
| Front end collision, air bag put out powder and light indicates deployment, however no deployment of airbag occurred. my daughter was injured and the state trooper stated that the air bag should have deployed. this appears to be an obvious defect and it was noted that there are several other complaints on nhtsa website. vehicle is currently at dealer for crash repair i have yet to hear their determination regarding the air bag non-deployment. additionally, the brakes on the vehicle faded and failed to stop the vehicle, this is the second brake fade problem i have had with this vehicle. it has been to the dealer once for the problem and they found air in the brake system. *nm | |||
| 02/18/2006 | 1 | ||
| About two weeks ago, my daughter was involved in an accident while driving her ford focus. she smashed the car into a cement barrier, spun around and smashed the back of the car into the barrier and then spun around again and smashed the front into the barrier again. the car is considered totaled by the insurer. this ford focus is equipped with air bags. these air bags did not deploy. fortunately, my daughter and her passenger were not seriously hurt. i am concerned about the air bags not working. *nm | |||
| 10/01/2004 | 24000 | 2 | 06/30/2004 |
| Vehicle was traveling on highway, weather was clear, road was dry. steering wheel began to vibrate, vehicle suddenly veered to right and out of control. vehicle struck guard rail head on, upon impact air bags did not deploy. my wife was seriously injured when her head struck the windshield. she received cuts to her forehead, multiple contusions and a fractured ankle that will require surgery to repair. the vehicle was inspected by a crash investigator and it was determined that a defective tie rod was the likely cause of the loss of control and there was sufficient force to deploy air bags. *nm | |||
| 03/07/2005 | 1 | ||
| Vehicle was traveling on the road during inclement weather when all of a sudden the driver lost control. this caused the vehicle to flip over twice. upon impact, the air bags did not deploy. *ak | |||
| 08/23/2004 | 1 | ||
| While making a right turn a pedestrian was walking in front of the vehicle. to avoid hitting the pedestrian vehicle lost control and was involved in a crash. upon impact, air bags failed to deploy. *ak | |||
| AIR BAGS - FRONTAL | |||
| 01/07/2010 | 21000 | 1 | |
| My son rear-ended another car in a snowstorm. he was driving between 10-20 miles per hour at the time. the air bag indicator light on his 2004 ford focus is now on, but the air bag did not deploy in the accident. he must have been jolted forward pretty abruptly because the seat belt spool is broken - the belt is stuck. he was not injured, but i do wonder whether the air bag should have inflated. *tr | |||
| 11/23/2004 | 9000 | 1 | |
| Was involved in rear-ending a chevrolet impala stopped on the highway. i was going 55-60 mph and hit the brakes at the last second. air bags never deployed and had $7000-8000 worth of front end damage. the only thing i suffered from was whiplash. *tr | |||
| 10/25/2008 | 93116 | 1 | |
| Tl*the contact owns a 2004 ford focus. on october 25, 2008, while the contact's daughter was driving 25 mph, the front driver and passenger side air bags suddenly deployed and cracked the windshield. there was no impact or crash involved to trigger the deployment. the driver received minor injuries to her neck. the vehicle is parked at the contact's residence. the insurance company is sending an appraiser to inspect the vehicle. the current and failure mileages were 93,116. updated 12/11/08 *bf the consumer requested to cancel the complaint. the consumer stated her daughter who was driving, hit something which caused damage to the undercarriage and therefore triggered the air bags. updated 12/11/08 | |||
| 11/17/2005 | 19632 | 1 | |
| I had a head-on collision with a car that shot out of a side street directly in front of me. the front of my car hit the side of his van. the air bag did not deploy. my right knee cap was fractured. this was a rental car from enterprise. *nm | |||
| 01/01/2005 | 6000 | 1 | 07/02/2004 |
| Massive head on collision of a 2004 ford focus failed to deploy the airbags. *jb | |||
| 09/10/2004 | 7432 | 1 | 02/17/2004 |
| My husbandand i and two other riends were driving about 45 mph and t-boned a small car because they failed to stop. everyone sustained very bad seat belt injuries. i was a front seat passenger and i hit the windshield with my face but did not sustain bad injuries from it and the wieldshield didnt break. the airbags never deployed!!!! i would'nt have hit the windshield if they did. the only selling point of which i bought the small car for my three children and i. i am afraid to get behind the wheel again.*ak | |||
| 06/03/2004 | 1 | ||
| While driving 72 mph consumer lost control of the vehicle and collided with a deer. both frontal air bags failed to deploy. driver sustained minor injuries. the driver was able to drive the vehicle to the dealer for inspection.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 08/23/2004 | 4400 | 1 | 06/03/2004 |
| Driver seat side airbag deployed when right front tire hit round lane marker at about 40 mph.*ak | |||