Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN | |||||
| 0645 | 01/01/2006 | 0671 | 10019947 | Neutral tow capability - service kit requirements. *tt | 05/17/2006 |
| 17842 | 06/01/2004 | 10008257 | 2nd or 4th gear missed when shifting and/or intermittent neutraling when shifting into 4th gear. *tt | 07/23/2004 | |
| 17652 | 03/01/2004 | 10007417 | 2nd or 4th gear missed when shifting and/or intermittent neutraling when shifting into 4th gear. *tt | 06/22/2004 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 18477 | 03/01/2005 | 10014667 | Harsh transmission engagement and or dtc p0705. *eh | 05/05/2005 | |
| 18321 | 12/01/2004 | 10014596 | Harsh transmission engagement and or dtc p0705. *eh | 05/04/2005 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 042107 | 12/13/2004 | 042414 | 10014086 | General (pcm) power train control module programming procedures. *tt | 04/28/2005 |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 18463 | 03/01/2005 | 10014656 | Vent leak. *eh | 05/05/2005 | |
| 042119 | 11/01/2004 | 10013391 | Transaxle noise at idle in neutral with clutch pedal released premature clutch. *eh | 04/18/2005 | |
| POWER TRAIN - CLUTCH ASSEMBLY | |||||
| 05256 | 01/01/2005 | 10018945 | Mtx-75 premature clutch failure. *tt | 01/25/2006 | |
| 17256 | 05/01/2004 | 17821 | 10004910 | Premature clutch wear. *tt | 01/20/2004 |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| 0581 | 06/07/2005 | 10017922 | Difficult or unable to shift into 5th gear. *tt | 12/07/2005 | |
| 04215 | 11/01/2004 | 10013367 | Difficulty changing gears - unable to engage gears. *tt | 04/15/2005 | |
| 17804 | 05/01/2004 | 10008565 | Grinding when shifting into third gear. *tt | 08/05/2004 | |
| 0481 | 06/28/2004 | 04122 | 10008250 | Clunking or rattle noise in the transaxle, mainly at idle in neutral, with clutch pedal released. *tt | 07/23/2004 |
| 17697 | 04/01/2004 | 10008213 | Gear rattle or gear rollover noise from the transaxle at idle, in neutral, with the clutch pedal up (engaged). *tt | 07/23/2004 | |
| 17507 | 01/01/2004 | 10007340 | Clunking for rattling noise in the transmission. *tt | 06/14/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/14/2010 | 1 | 05/01/2004 | |
| 2004 ford focus. consumer states transmission gave out with a mileage under 20,000. consumer requests reimbursement. *tgw in july 2009, the vehicle needed a new battery. about a week after the new battery was installed, periodically the cluster lights would make a sound and the lights would blink on and off. it would happen twice in a matter of seconds, but did not happen everyday. the consumer followed instruction on what to do. the situation was a little better, but the cluster blinking, etc still occurred periodically. a week later, as the consumer backed out of her driveway, there were sounds coming from the vehicle and they seemed to get worse. the consumer had the vehicle towed to a transmission shop. upon inspection, the transmission plate which was located under the engine showed transmission fluid an d excessive amounts of metal fillings. the mechanic showed the consumer the damaged parts where the teeth in the gears were not working properly which caused the metal fillings in the transmission plate. *jb | |||
| 08/19/2009 | 83000 | 1 | |
| On 8/19/09, i was driving my 2004 ford focus and all of a sudden while i was driving, it felt like pressure (or having to force car to go) with my foot on gas pedal. after i eased my foot off gas pedal, car would switch in to gear. this same pattern of pressure and easing foot off gas pedal so that car would go into gear happened each time i would make a stop. car is currently at sheehy ford dealership and i have been told that the transmission has failed with 2nd and 4th gear not working & that i could not drive car home until transmission is replaced because also transmission is ready to fall out of car due to weak support is holding transmission in place. car has approx only 83,000 miles. *tr | |||
| 11/04/2007 | 80000 | 1 | |
| On acceleration from stop car tacks out to 6 and transmission revs then shifts very hard, called ford and they told me it was they way i drive my car. said transmission learns how to shift that way, car still not repaired. *tr | |||
| 04/01/2006 | 5 | 03/26/2004 | |
| 2004 focus belt tensioner broke and battery failed. *ts the front door had to be aligned and the door seal was replaced. the throttle cable had to be re-routed due to the cable binding. the front wheel bearings were replaced. the left rear motor assembly was replaced, the 3rd brake light lens and right side cv axle was replaced. the transmission started shifting erratically. the consumer attempted to make a turn, and the transmission would shift from 1st to 2nd gear until the engine revved up past 6000 rpm. the consumer was told there was a problem with the servo pistons. the transmission was eventually repaired. the battery failed 5 times. *jb | |||
| 10/30/2005 | 29812 | 1 | 04/24/2005 |
| I was on my way home and i started to here a noise from the front end. then it felt like my car was stopping while i was accelerating. when i put it in reverse my front tires locked. i put it in neutral to try to push it back put it would not move. i had my kids in the car and i was glad we were not in traffic. i took it to a dealer and they are taking their time and haven't looked at yet. i pay 334. a month and my car is a death trap. i have nothing to drive and i cant afford to keep up a rental car. 2004 ford focus. *nm | |||
| 02/16/2005 | 14478 | 5 | 06/15/2004 |
| Car was purchased new 6/15/04 with 317 miles. there has been over $1500 worth of factory work done on this vehicle from brake pads, rotors, sensor being replaced on transmission. now the car is constantly jerking when accelerating at 20 mph and stalling. on february 16th, my car wouldn't start and was jerking. i had it towed to my home. on friday, february 18th the radio came on without the key being placed in the ignition. i have filed the lemon law and suggest others do it as well if there problems aren't resolved. i was told my car has an electrical shortage, but don't want it back. i have a small child and am afraid something terrible will happen.*ak | |||
| 04/07/2004 | 1 | ||
| Vehicle was driven less than seventy miles after being released from the manufacturer. within that time, upon merging onto the highway, transmission failed. transmission started slipping with engine revving to 3000 rpms, and vehicle slowly accelerated onto the highway. within a few seconds the transmission engaged,but only in the first gear. this entire incident occurred after the manufacturer had held the vehicle because of a quality control issue. the dealership wanted to replace the entire transmission.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 06/15/2005 | 2000 | 25 | 04/17/2004 |
| Dt: contact owns a 2004 ford focus. while driving on the highway the car shut down without warning. no particular speed or circumstance. this incident happened several times on interstate. while going 70 to 75 mph. the car shut down, no battery, no lights, and it was very hard to steer. it happened at stop sign or at speeds of 35 to 45 mph .after putting vehicle in park then in neutral or park it will start back up. vehicle was taken back to dealership 3 times in the last 3 weeks. mechanic recalibrated the automatic transmission control module (pcm) ,and was told it would be okay. took it off the dealership and within 10 miles incident started happening again. flight recorder was installed on october 6, 2005 was told to push a button every time the vehicle shut off, but the problem was that there was electricity going to anything to make the flight recorder show the problem. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||
| 07/03/2007 | 50759 | 2 | 07/03/2007 |
| Tl*the contact owns a 2004 ford focus. while driving 55-70 mph, the vehicle and the steering wheel both began to shake. when the speed is below 55 mph, the shaking will stop or decrease. when applying the brakes while driving, the contact heard metal on metal from the rear of the vehicle on the driver's side. the dealer stated that the brakes were fine. the current mileage was 54,019 and failure mileage was 50,759. updated 01/02/08 *bf the consumer stated the vehicle squeaked and vibrated and when the brakes were applied there was a grinding noise. the engine mount was replaced, due to it being broken. the shifter squeaked. the rims were bent and the tires were out of balance. updated*jb | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 01/08/2007 | 34190 | 1 | |
| Gentlemen my problem is two fold, first i am really disappointed that the nhtsa is not provding all the information on all the complaints, recalls, and safety investigations that it use to. now i am hoping that a rep will either write me or call me and tell me this is the way its always been. this is b.s..... mr nhtsa why isnt there a archive where we can go back 3 months, 6,12 or more. why have you romoved this option???? it use to be there!!! now for my complaint i have a ford focus, 2004 and the axle just broke, 34000 miles and its at the dealer ship hopefully getting fixed, now there was no forwarning, no snap, pop, bang or anything, i backed out of a parking space and put it in drive, it moved about six feet and stopped. now if this would have been in the middle of an intersection or trying to move out of the way of on coming traffic it could have been a bad thing, fortunatly i was in a parking lot. when i reviewed yuour entries on this matter you only have one. give me break i want to see the history. i have been wrench pulling for a few years and there i no way in hell your going to convince me this all you have. hell even the dealerships say its nothing out of the ordinary. its under warrenty but the fact still ramians this should be a safety issue at the very least. waiting to hear from you mr nhtsa | |||
| 04/01/2006 | 5 | 03/26/2004 | |
| 2004 focus belt tensioner broke and battery failed. *ts the front door had to be aligned and the door seal was replaced. the throttle cable had to be re-routed due to the cable binding. the front wheel bearings were replaced. the left rear motor assembly was replaced, the 3rd brake light lens and right side cv axle was replaced. the transmission started shifting erratically. the consumer attempted to make a turn, and the transmission would shift from 1st to 2nd gear until the engine revved up past 6000 rpm. the consumer was told there was a problem with the servo pistons. the transmission was eventually repaired. the battery failed 5 times. *jb | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 01/01/2007 | 37800 | 2 | 11/01/2006 |
| Tl*the contact owns a 2004 ford focus. while shifting at 30 mph, the clutch failed. the dealer replaced the clutch, however, they neglected to reinstall one of the bolts and the failure recurred. no additional repairs were made. the current mileage was 39,000 and failure mileage was 37,800. | |||
| POWER TRAIN - CLUTCH ASSEMBLY - PEDAL/LINKAGE | |||
| 10/05/2004 | 8242 | 15 | 03/05/2004 |
| Car stalls without notice. sent daughter to emergency room one time. stalls 2 different ways, while driving and sometimes when coming to a stop. total loss of control happens. has been in shop many, many times and they can't figure out problem. started when car was 7 months old. also, clutch prematurely went out. has been replaced 2 or 3 times. (car has 26,000 miles currently). also, thermostat has gone out many, many times- daughter has driven most of winter with no heat. *nm | |||
| POWER TRAIN - DRIVELINE - CENTER SUPPORT BEARING | |||
| 05/27/2005 | 33000 | 2 | 12/10/2003 |
| Steering and suspension/ center support bearing/part# y542-3b436-a failed... believe car sold out of allignment. rear-end, believed cause all wear on front suspension components, uneven wear on all tires also, and wobbly unstable rear end. car was repaired 6-3-2005 also, the throttle body linkage had to be replaced, worn out, was causing sudden acceleration and hesitated acceleration, sometimes acting like stuck.... | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 10/28/2010 | 71000 | ||
| Noticed hydraulic brake fluid leaking from clutch master cylinder which is mounted behind the clutch pedal under dash. clutch system shares brake fluid with brake system. fluid drips on clutch pedal and floor creating a very slick surface and drop in fluid level in brake reservoir. this creates a severe safety issue in my opinion. this appears to be a common problem with ford focus manual transmission cars. the only remedy was to replace the clutch master cylinder. also needed to replace the clutch pedal rubber foot pad which had disintegrated from exposure to the brake fluid. | |||
| 07/15/2005 | 6000 | 0 | 03/21/2004 |
| Brake problem. at about 2000 to 3000 miles breaks starts to squeal and grind. took it in to service at dealer complaining about problem, as it got worse and was not normal in 6,000 miles. was told no problem, routine break in. then at 12,000 miles still a problem. went to another dealer, said the same thing. now with nearly 18,000 miles, rotors are grooved very bad. evidence and warning was evident in the earlier miles as well. ford has done nothing to help. i feel they owe me a new pair of rotors and pads. also, complained of clutch noise problem. i have heard of a tsb claiming certain 2004 focus have a transaxle misalignment causing pre-mature clutch wear and noise. wiper switch has been replaced by rc lacy ford, better service, but they won't service me anymore, since i did not buy it there, and ravena is so close. i need to contact crossroads about all future warranty issues and complaints. doors in the rear also stick, and wear of door striker is evident. tires have also been worn pretty bad pirelli 195/60 r15. back pair are totally bald, and only have had like 18,000 miles, i think it was a alignment issue, which for a car 17 months old should not be an issue. i noticed wear at around 13,000 miles. during my second tire rotation. have had too many problems with this new vehicle. also issues with extreme chipping around the rear wheel well. also have had a hesitation problem at about 25 mph. #rd gear used to be difficult to engage. please help me resolve these issues. i got nowhere with the dealers myself. the vin is not the appropriate vin. my car is a 2004 zx5 duratec 2.3e 5 spd. almost all options included. thank you. *nm | |||
| 09/21/2004 | 9996 | 1 | 03/19/2004 |
| In minneapolis 4/23/04 the car stalled in stop and go freeway traffic and took a few minutes on the freeway to re-start-mileage then-approx 2317 r/o open date r/o close date 9/21/04 10/05/04 the first 4 dates are transmission related. initially the car would pop out of 2nd gear while slowing or turning a corner 2/03/05 2/10/05 bearings replaced 2/12/05 2/15/05 cruise inoperable 3/15/05 3/23/05 transmission replaced. 3/25/05 3/30/05 this is a throttle body replacement all of these repairs were done under warranty. in a further page i do not know what oem means so haven't answered that question. *jb | |||
| 05/21/2004 | 404 | 1 | 05/17/2004 |
| Manual transmission reverse and first gear failed, causing car to over rev engine. car was taken to dealer where i was told a pin claimed lose in the clutch. during towing of vehicle, tow truck driver noticed that there was a large amount of rust on the undercarriage of the car. this problem is not yet resolved. *nm | |||