Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SEAT BELTS
0531002/21/200510012954Safety belt web stop button service. *eh04/05/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
06/18/2010149000
 Tl- the contact owns a 2004 ford focus. the contact stated the rear seat center seat-belt failed when she attempted to release her five year old grandchild, the seat belt instead of loosing it tightened around her stomach. the seat-belt was cut to be able to release. the vehicle will be taken to the dealer to be diagnosed. the failure and current mileage was 149,000. li
12/14/2008950001
 The ignition on my 2004 ford focus has locked up in the past and i have been able to unlock it with a little jiggling of the steering wheel. last night was not the same. after trying for 20 minutes, in 20 degree weather, with my 4 year old with me, i had to call a tow truck. they had to tow it to a ford dealership. after researching this problem, i am shocked to see the amount of people that have had this same issue on the focus, among other ford models. something needs to be done to get this fixed. i am glad i was 10 miles from home rather than over 50. it is these types of issues that don't get resolved that cause consumers to not purchase another ford vehicle. also, 2 of my 3 back seatbelts don't work anymore. *tr
06/11/200722000104/01/2004
 Tl*the contact owns a 2004 ford focus. while driving the vehicle, the contact stated that her granddaughter became trapped in the seat belt. by pulling on it, the middle seat belt wrapped around her leg and locked into position. the granddaughter could not get it off her leg. there was no leverage to pull her leg out and the further the belt went down her leg, the tighter the belt became. the seat belt began to cut off her circulation. the contact wedged her finger between the granddaughter's leg and the seat belt to relieve pressure. in the end, the contact cut the seat belt with a pair of scissors. the seat belt snapped back quickly and now it is firmly stuck inside of the seat. the contact asked ford why this happened, but received no response. she stated that an appointment will be made for her at the dealer. the contact also stated that the seat belt has never been used and that her granddaughter was not seated in the middle seat. her main concern is not how her granddaughter became entangled in the seat belt, but why the seat belt would not loosen when attempting to remove the belt. the engine size and powertrain were unknown. the current and failure mileages were 22,000.
SEAT BELTS - REAR
11/16/2009853421
 Tl* the contact owns a 2004 ford focus. while seating in a booster seat in the drivers side rear seat, the child was able to tie the seat belt around his head. the vehicle was taken to the dealership. they just looked at the vehicle and suggested the consumer contacted nhtsa. the current and failure mileages were 85342. updated 12/22/09.*lj the consumer had to cut the strap. updated 12/29/09.*jb