Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | |||||
| 17918 | 07/01/2004 | 10009335 | Inoperative speed control system. *tt | 09/24/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 03/02/2011 | |||
| Tl - the contact owns a 2004 ford taurus. the contact stated that while driving 50 mph the vehicle cruise control disengaged and the vehicle continue to increase speed. the vehicle was not taken to the dealer. th manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was unknown and the current mileage was 100,000. pm | |||
| 01/02/2010 | 115500 | ||
| Tl*the contact owns a 2004 ford focus. the contact stated that the accelerator pedal began to stick on a regular basis. when she pressed down on the accelerator, it would not resume the regular position. the dealer replaced the throttle body. she experienced no issues with the pedal since the vehicle was repaired. she had not spoken with the manufacturer to-date. the current mileage was approximately 116,000. the failure mileage was approximately 115,500. updated 03/01/10 *bf | |||
| 10/05/2009 | 54102 | 1 | |
| The vehicle has 54,000mi and driven within normal driving limits. the hinge peg that creates a pivot point for the accelerator pedal broke on one end causing it to fall completely out of the pedal and bracket. the incident happened on a busy road during rush hour and cause complete loss of control to accelerate. the problem has not yet been corrected happening only hours ago. *tr | |||
| 04/19/2007 | 97000 | 1 | |
| Tl*the contact owns a 2004 ford focus. while driving 50 mph, the vehicle veered off the road. the contact did not depress the brakes and the right front of the vehicle struck a guard rail. the air bags failed to deploy and the vehicle was destroyed. there was a recent tire rotation performed on the vehicle and aaa and the dealer determined that the lug nuts were stripped. the contact has a police report. the current and failure mileages were 97,000. | |||
| 12/22/2004 | 5 | ||
| At 40,000+ miles my 2004 needs to have the throttle body replaced: cost-$130.25 + tax and $94 labor. the ford representative in the service center has had his ford focus throttle body replaced 3x with 40,000 miles. i am told the part is being re-designed. the reason i am aware of it is that someone called in on car talk about the same concern and they diagnosed it. at 58 miles an hour i notice the hesitation. the service center seems to have two voices--one to have it fixed and the other to leave it be until it gets worse. is this part generally not designed properly because of the brass and plastic interface? how dangerous it it not to get this item fixed immediately. is the design flawed?the part number to be replaced is: 3s4z 9e926 ac: body asy carbur ep. *nm | |||
| 06/15/2006 | 17000 | 2 | 08/15/2005 |
| I have a 2004 ford focus that has 18,000 miles. i have already had to have the throttle replaced twice; after several thousand miles, the throttle begins to stick and it becomes more difficult to apply light pressure to the gas peddle. the throttle will stick and as i apply pressure to the gas, the car will surge forward when the force finally overcomes the throttle sticking. this causes problems in commute stop/go traffic as i have several times almost hit the car in front of me because of the surge. *nm | |||
| 07/17/2004 | 1 | ||
| While driving 25 mph, the vehicle suddenly accelerated to 90 mph. the consumer attempted to apply the brakes to slow the vehicle down. consequently, the consumer rear ended another vehicle. the police indicated to the consumer not to drive the vehicle and was towed. please provide further information. *jb at the time of impact the engine stalled, the power steering and power brakes went out. the consumer would like ford to pay for the expenses. *tc *jb | |||
| 08/09/2004 | 2000 | 4 | 06/28/2004 |
| While slowing to attempt to stop, depressing brake became very hard, and car would not stop. the engine speed increased momentarily while foot on brake, tachometer showed increased rpm, car moved foward faster, and hit another vehicle. this was 4th time this occurred with new vehicle, within first 2000 miles. first three times no collision occurred due to luck. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 04/23/2008 | 69000 | ||
| Tl*the contact owns a 2004 ford focus. while driving 40 mph, the accelerator pedal became stuck. the contact had to pull to the side of the road and shut off the vehicle. once the vehicle was restarted, the accelerator pedal worked properly. the vin was unknown. the failure mileage was 69,000. | |||
| 04/20/2007 | 41500 | 5 | 09/12/2006 |
| Tl*the contact owns a 2004 ford focus zts. the contact stated that the brakes worked intermittently. the vehicle failed to come to a complete stop when the brake pedal was depressed. the dealer changed the brake pads. upon leaving the dealer the failure recurred. also, the contact stated that the accelerator pedal became stuck. on several occasions the contact had to release the accelerator pedal and then depressed it again for the vehicle to respond properly. weather and speed were not factors. the current and failure mileages were 41,500. *ak | |||
| 10/14/2006 | 39000 | 70 | 02/24/2004 |
| 1) accelerator sticking upon pushing on the pedal 2) pushing hard on the pedal, it eventually releases, sometimes squealing the tires and launches the vehicle forward which has almost made me hit people or unable to get out of the way of traffic where others have almost hit me. 3) dealer cleaned throttle cable but also said they would replace throttle body if it happens again. *jb | |||
| 01/01/2005 | 1 | 03/17/2004 | |
| Dt: consumer pushed on accelerator while vehicle was in drive, it appeared as if vehicle was in neutral,. vehicle was on a slop at a stop sign and started rolling backwards. *ak | |||
| VEHICLE SPEED CONTROL - CABLES | |||
| 04/01/2006 | 5 | 03/26/2004 | |
| 2004 focus belt tensioner broke and battery failed. *ts the front door had to be aligned and the door seal was replaced. the throttle cable had to be re-routed due to the cable binding. the front wheel bearings were replaced. the left rear motor assembly was replaced, the 3rd brake light lens and right side cv axle was replaced. the transmission started shifting erratically. the consumer attempted to make a turn, and the transmission would shift from 1st to 2nd gear until the engine revved up past 6000 rpm. the consumer was told there was a problem with the servo pistons. the transmission was eventually repaired. the battery failed 5 times. *jb | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 03/07/2007 | 19800 | 1 | 07/10/2004 |
| Upon entering an intersection and having to stop at a stop sign, i pressed the cruise control off button and applied the brake. instead of slowing down, the vehicle increased speed, and traveled into the intersection. i attempted to turn out of the way of oncoming traffic but struck a passing suv. end result was my car was totaled and the suv suffered heavy damage. i contacted ford in dearborn, mi but they were no help. *tr the consumer stated the cruise control would not deactivate when the brakes were applied or when the off button was pressed. updated 10/10/07. *jb | |||
| 10/01/2005 | 30900 | 3 | 03/01/2005 |
| Dt: the consumer stated that while driving, the cruise control activated by itself and caused the vehicle to accelerate. the acceleration was rapid in nature. the contact was not attempting to use the cruise control at that time, she was approaching a stop sign. the vehicle has not been to dealer or a mechanic for a diagnosis of the problem. *ak the consumer also stated the windshield lining was coming apart, one of the rotors were warped. updated 11/29/05. *jb | |||
| 09/21/2004 | 9996 | 1 | 03/19/2004 |
| In minneapolis 4/23/04 the car stalled in stop and go freeway traffic and took a few minutes on the freeway to re-start-mileage then-approx 2317 r/o open date r/o close date 9/21/04 10/05/04 the first 4 dates are transmission related. initially the car would pop out of 2nd gear while slowing or turning a corner 2/03/05 2/10/05 bearings replaced 2/12/05 2/15/05 cruise inoperable 3/15/05 3/23/05 transmission replaced. 3/25/05 3/30/05 this is a throttle body replacement all of these repairs were done under warranty. in a further page i do not know what oem means so haven't answered that question. *jb | |||