Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/03/2012100000
 When i try to start my car it doesn't want to stay running unless i push the accelerator pedal and at the same time my accelerator pedal wants to stick when i push it to go. i had it it checked and nobody can seem to find the issue.
10/26/2010145342
 The fuse for my dash and night runner lights blow and replaced the fuse about 4 or 5 times then the wiring caught on fire that was 6 months ago got it fixed and now my dash and night runners lights have stop workin again changed the fuse and they not workin still and i cant move the shifter this car isnt safe anymore and i need a safe car for my daughter and i
11/09/201166000
 Purchased four tires in dec of 2010 with 70 thousand miles tread out miles for my station wagon . 30 thousand miles later, the rear tires were gone. there were bald spots all over the inside drivers rear tire. the cords were beginning to show after six months and 30 thousand miles. the other rear tire on the passenger side was not any better. alignment was fine.it was checked had another alignment done and purchased two new tires with forthy thousand miles which were replaced 8 months later with no treading left. ford has done everything except issue a recall. ford dealer provided no real assistant. they must know, but acted as if never heard of this provide. they inspected the rear and took readings of tread etc, but did nothing else. tire company said not a defect in the tires so we don't replace tires for free. judging from all the other posts this is not a good situation. i was told to rotate tires often and check often. sometimes you hear a thumping noise and the car drives heavy in wet conditions
05/18/201149962
 Within the last few weeks, our ford focus started making a thumping noise which was accompanied by a slight vibration of the car. after a few weeks of this, i took it to the local ford dealer to get the tires re-balanced and rotated. after a road test (i went along), the dealer said that both rear tires were 'cupped' and that rebalancing and rotating would not solve the problem. they said that the suspension was ok. the tires have about 20,000 miles on them, and are the second set on a car that has just about 50,000 miles on it. i am concerned that the tires are wearing out faster than expected for the good quality tires that i put on to replace the factory originals (which wore out early). the thumping is noisy, but i am worried about loss of control if things get worse when on a long trip, or if the tires fail due to the stress of the 'cupping'. from checking the internet, other focus owners have had the same problem (over a number of model years), it appears that there is some sort of design problem with the rear of this car which causes excessive and rapid tire wear leading to the 'cupping' and resultant noise and (i am guessing) bouncing on the road. i expect that the ford motor company is well aware of this problem and hopefully have some sort of repair that could remedy the problem before there are accidents. buying new tires every 20,000 miles is not the solution.
08/20/201027000
 Ford motor co. refusal to warrant air bag module on 2006 ford focus.according to ford ,module is in the console where water got into it.should this module be placed in a spot where water should not leak into it.during a rain storm ,the carpets got wet. i will agree that water can damage components.in this case the passenger airbag became disabled.i do not feel that ford took proper care in the placement or the module or in water proofing in some manner..let me add this .the fuel pump on these vehicles is on top of the gas tank,it is exposed to water yet some how it is properly sealed ..
06/19/201089000
 On 6/19/10 my car would not brake to a full stop while exiting the freeway (speed had gone up to 80 on own without brakes applied) the light turned green and i let my foot off the brake. the car accelerated on its own without applying the gas. the car would not come to a stop and i subsequently crashed at approximately 10-15 mph to prevent a major accident in the intersection of a busy street in the middle of the day. (due to my background and knowledge i was able to prevent a far worse accident) after the car came to a rest against a palm tree i put the car in park and the rpms revved to 5-6. several days prior to this when i put the car in park it would rev to 3-4 rpms and then settle down after applying the brake while in park. this had never happened prior. the dealership had just performed a 90000 check of the vehicle (though it was at 85000 due to a check engine light of an unrelated part issue) 2 months prior to this incident. the dealership stated the throttle body cable has come apart. they state that the maintenance of this would not have prevented it and state that since the car is no longer in warrenty they wont pay. this is a huge safety issue that could have cost my life or someone elses. could this had been caught by the dealership or is the part defective? ford should be liable for this as a car accelerating on its own is beyond dangerous. the vehicle is 4 years old, extremely well taken care of, and i am the original owner. no accidents for this vehicle. police were on scene but no report was taken. no other signs were ever displayed besides the car reving in park 3 days prior.
06/10/200838000
 The key cannot be removed from the ignition. the car does still start and drive fine, but no matter what i do, the key will not come out. it might just be for a few hours but more so it happens for at least 24 hours. it seems to also happen after the car has been used on a warm day, so it will first get stuck that evening when the car is put into use again. it is costing $285 to get it fixed because it needs a new ignition.
05/10/201062000
 Keys are stuck in the ignition
04/02/201059215
 Key stuck in ignition. was told by dealer most common problem with ford focus. lock assembly replaced on 04/0210 and key stuck in ignition (new part) 04/23/10