Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/18/2012 | 85000 | ||
| I was in a auto accident on 05/18/2012, i was driving 10 miles under posted speed limit, i had a green light and a young girl age 17 ran red light i had no time to step on brakes or anything, i was knocked out when i came too, the air bag had deployed and it burned my face, nose, i inhaled whatever chemicals are in the airbag,it burned my throat all the way down, and to this day, my nose has a bruise looking splotches and my nose bleeds constantly, also, i have sores in my mouth constantly and a blue blood blister on my lip..i am horse, i was coughing up blood...my voice has not been the same since the accident, the young girl was sited with a ticket and i was not, i was rushed to the hospital, the airbag broke my sternum but i am concerned about my lungs hurt constantly and with all the other things that are still bothering me, i have pictures of my face and chest, plus the police report... | |||
| 12/26/2012 | 90000 | ||
| 12-26-2012 i was on route 77 in akron,ohio when i slid on ice and snow, my car started spinning and an suv going north and my car crashed. i spun into the left lane where a cadillac suv was driving north and he hit the driverside front side of my vehicle. my car may be totalled. front driverside headlight is gone, transmission was pushed back and hood of car is bent. my airbag did not go off. i was taken to the hospital after hitting my head on the driver side window, and i strained my neck. my question is why did my airbags not go off?? | |||
| 11/24/2012 | 1 | ||
| My husband and i were driving on a highway at about 65mph outside of cleveland, ohio when the passenger side air bag deployed without cause. we were shocked, but my husband was thankfully able to keep control of the car. the road was totally clear there was no reason for this to happen. we went to a nearby police station and the officer stated that there was no evidence of any kind of accident at all, and that this was a manufacturing defect in their opinion. my arm and back have been sore and we have not heard from the ford dealer how they plan to take care of this. i am afraid that the other airbags are defective as well. if this happened on the driver side it could cause a serious accident. *tr | |||
| 11/24/2012 | |||
| My husband and i were driving on a highway at about 65mph outside of cleveland, ohio when the passenger side air bag deployed without cause. we were shocked, but my husband was thankfully able to keep control of the car. the road was totally clear there was no reason for this to happen. we went to a nearby police station and the officer stated that there was no evidence of any kind of accident at all, and that this was a manufacturing defect in their opinion. my arm and back have been sore and we have not heard from the ford dealer how they plan to take care of this. i am afraid that the other airbags are defective as well. if this happened on the driver side it could cause a serious accident. | |||
| 02/01/2009 | 200 | ||
| Tl- the contact owns a 2007 ford focus. the contact stated that while starting the vehicle the airbag light illuminated intermittently. the vehicle was taken to the dealer where it was found that the airbag system failed. the vehicle was repaired but the failure reccurred several times.in addition, the contact stated that while entering the vehicle it was found that the driver front seat had broken. the vehicle was driven to the dealer where it was confirmed that the cushion of the seat became disconnected from the body. the vehicle was repaired. the manufacturer was made aware of the failure. the failure mileage was 200 and the current mileage was 61,000. pmb | |||
| 02/01/2009 | |||
| Tl- the contact owns a 2007 ford focus. the contact stated while starting the vehicle the airbag light intermittently illuminates. the vehicle was driven to a dealer where it was found that the airbag system had failed. the vehicle was repaired but the failure still recurred several times. the contact also stated while entering the vehicle it was found that the driver front seat had broken. the vehicle was driven to the dealer where it was confirmed that the cushion of the seat became disconnected from the body. the vehicle was repaired. the manufacturer was contacted about the issue. the failure mileage was 200 and the current mileage was 61,000. mh | |||
| 09/27/2012 | 87800 | ||
| Tl- the contact owns a 2007 ford focus. while driving approximately 75 mph, the contact drove over a tire in the middle of the road. the front driver's side curtain airbag then deployed erroneously. the contact sustained bruises to the arms as a result of the airbag deployment. the vehicle was not taken to the dealer for diagnostic testing. the vehicle was not repaired. the approximate failure mileage was 87,800. kmj | |||
| 09/27/2012 | 87800 | ||
| Tl- the contact owns a 2007 ford focus. while driving approximately 75 mph the contact drove over a tire in the middle of the road. the front drivers side curtain airbag deployed. the vehicle was not taken to the dealer for diagnostic testing. the contact sustained bruises to his arms from the airbag. the vehicle was not repaired. the approximate failure mileage was 87,800. da | |||
| 04/02/2012 | 65000 | ||
| Tl* the contact owns a 2007 ford focus. the contact stated that while traveling 65 mph, the front driver's side air bag erroneously deployed. the vehicle was able to be driven to the contact's residence and was later taken to an authorized dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 65,000 and the current mileage was 85,000. | |||
| 04/02/2012 | 65000 | ||
| Tl- the contact owns a 2007 ford focus. the contact stated that while traveling 65 mph, the front driver's side airbag erroneously deployed. the vehicle was able to be driven to the contact's residence and was later taken to an authorized dealer where the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 65,000 and the current mileage was 85,000. kmj | |||
| 04/02/2012 | 65000 | ||
| Tl- the contact owns a 2007 ford focus. the contact stated while traveling 65 mph the front driver side airbag erroneously deployed. the contact then merged to the side of the road. the vehicle was able to be driven to the contact's residence. the vehicle was taken to ford where the failure could not be replicated. the vehicle was not repaired. the manufacturer was contacted. the failure mileage was 65,000 and the current mileage was 85,000. mh | |||
| 06/06/2011 | |||
| Tl-the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated on the instrument panel. the vehicle was taken to the dealer and the contact was informed that the clock spring needed to be replaced because the air bag may not deploy in the event of a crash. the contact also stated that the door latch for the front driver | |||
| 06/06/2011 | |||
| Tl- the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated on the instrument panel. the vehicle was taken to the dealer and the contact was told the clock spring needed to be replaced because the air bag may not deploy in an accident. the contact also stated that the door latch for the front driver side door broke and the contact can not get out of the driver side door. the vin was not available. the current mileage was 64,000.rl | |||
| 04/14/2012 | 61000 | ||
| Tl* the contact owns a 2007 ford focus. the contact stated that while driving approximately 50 mph over a pothole, the air bag warning indicator began to illuminate continuously. the vehicle was taken to an authorized dealer and independent mechanic, who both stated that the entire air bag system would need to be replaced. the technicians also stated that when the malfunction occurred, the air bag system responded as though a massive impact was involved with the vehicle. there was no impact nor did the air bags deploy. the vehicle had not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 61,000. the vin was unavailable. | |||
| 04/14/2012 | 61000 | ||
| Tl-the contact owns a 2007 ford focus. the contact stated that while driving approximately 50 mph over a pothole, the air bag warning indicator began to illuminate continuously. the vehicle was taken to an authorized dealer and independent mechanic, who both stated that the entire air bag system would need to be replaced. the technicians also stated that when the malfunction occurred, the air bag system responded as though a massive impact was involved with the vehicle. there was no impact nor did the air bags deploy. the vehicle had not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 61,000. the vin was unavailable. sm. | |||
| 04/14/2012 | 61000 | ||
| Tl-the contact owns a 2007 ford focus. while driving approximately 50 mph over a pothole, the air bag warning indicator began to illuminate continuously. the vehicle was taken to an authorized dealer and independent mechanic who both stated the entire air bag system would need to replaced. the technicians also stated when the malfunction occurred the air bag system responded as though a massive impact was involved with the vehicle; however there was no impact nor did the air bags deploy. the vehicle had not been repaired. the manufacturer was notified of the failure. the approximate failure mileage was 61,000. the vin was unavailable. js | |||
| 04/11/2012 | 93453 | ||
| At 7:30 this morning, i was driving to work on the palisades parkway, my speed was about 70 mph, when suddenly there was a loud bang, followed by smoke in the interior of my car. i immediately slowed down and realized that the car was still operating fine, but that the driver's side impact air bag deployed for no reason. i did not hit a pot hole, nor was i hit or hit any one or any thing. it just deployed on it's own. the seat bag was located in the driver's seat. there is now foam rubber in the interior of my car from the seat. the seam on the seat is open. i called the local ford dealer and was told it would not be covered. i also called the ford motor company customer care service, which assigned a case number and i should hear back in about 24-48 hours. upon looking on the web, i have found about 25 additional instances of the same air bag deploying for no reason. my left arm, my neck are bruised from the impact of the airbag. i also am having ringing in my left ear from the bang. is there enough evidence for a recall based on many deployments of this airbag? | |||
| 02/27/2012 | |||
| Air bag light is illuminated or on. however, my car has never been in an accident or collision. power steering on the car went bad. i had to get it replaced. wanted to know if there are any recalls for both of these issues. i bought this car new. should i be experiencing problems this soon? | |||
| 11/01/2011 | 8000 | ||
| Tl* the contact owns a 2007 ford focus. the contact was driving at various speeds when the front passenger side air bag warning indicator illuminated until the engine was turned off. the failure recurred whenever the engine was in operation. the vehicle was taken to an authorized dealer for diagnosis where they informed the contact that the instrument cluster and passenger side impact sensor would need to be replaced. the vehicle was not repaired. the manufacturer was notified and informed the service warranty expired. the approximate failure mileage was 8,000. | |||
| 11/01/2011 | 8000 | ||
| Tl-the contact owns a 2007 ford focus. the contact was driving at various speeds when the front passenger side air bag warning indicator illuminated until the engine was turned off. the failure recurred whenever the engine was in operation. the vehicle was taken to an authorized dealer for diagnosis where they informed the contact that the instrument cluster and passenger side impact sensor would need to be replaced. the vehicle was not repaired. the manufacturer was notified and informed the service warranty expired. the approximate failure mileage was 8,000. kmj | |||
| 11/01/2011 | 8000 | ||
| Tl-the contact owns a 2007 ford focus. while the contact was driving at various speeds the front passenger side air bag warning indicator began to illuminate. the warning indicator remained illuminated until the engine was turned off. the failure occurred whenever the engine was in operation. the vehicle was taken taken to an authorized dealer for diagnosis where they informed the instrument cluster and passenger's side impact sensor would need to be replaced. the vehicle was not repaired. the manufacturer was notified and informed the service warranty expired. the approximate failure mileage was 8,000. js | |||
| 08/31/2011 | 37023 | ||
| The airbag light on the instrument cluster of my 2007 ford focus came on for the first time august 31, 2011. the car has 37,023 miles and has had all the dealer maintenance performed since the car was purchased. i was told by the longmont ford dealer that the on board diagnostic computer indicated a loss of communication and that the airbag safety system was not engaged when the light was on. i returned to the dealer the next day to have a complete diagnostic to determine what had caused the light to activate. i was told that the instrument cluster had failed and that the entire cluster must be replaced. this electronic failure represents a serious safety issue if not replaced at a cost of ~$800.00. i am deeply concerned that other drivers of this car may not understand that the safety system is completely inactive when the instrument cluster fails in this way. ford does not offer to replace this as part of the safety warranty program. i think this is wrong and represents a safety hazard for drivers who may not understand the failure or who cannot afford to make such a repair and choose to drive the care without the safety feature operable. | |||
| 12/08/2009 | |||
| Tl* the contact owns a 2007 ford focus. the contact was driving approximately 45 mph when the airbag warning light illuminated until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis and repairs. one year later, the failure recurred and the airbag clock spring was replaced. the vehicle was not being driven due to the safety concerns regarding the airbag. the failure mileage was unknown. | |||
| 12/08/2009 | |||
| Tl- the contact owns a 2007 ford focus. while the contact was driving approximately 45 mph, the airbag warning light illuminated on the instrument panel until the engine was turned off. the vehicle was taken to an authorized dealer for diagnosis and repair. one year later, the failure reoccurred and the airbag clock spring was replaced. the vehicle was not being driven due to the safety concerns regarding the airbag. the failure mileage was unknown. js | |||
| 07/08/2010 | 104000 | ||
| The airbag warning light on my 2007 ford focus zx3 comes on and remains on. dealer reset the code and it stayed off for a couple months and then came back on. i am told that the bags will not deploy so long as the light is on. from owner forums i gather that this is not an infrequent issue. | |||
| 11/02/2010 | 18000 | ||
| Tl. the contact owns a 2007 ford focus. the contact stated while driving 42 mph the vehicle crashed into the rear of another vehicle on the highway. the contact suffered injuries to the right hand, left ankle and knee, head, and neck. during the crash the air bags did not deploy nor did driver side the seat belt lock. because the air bags did not deploy and the driver side seat belt did not lock the contact hit the windshield. the vehicle was destroyed due to the crash. the contact has not called the manufacturer. the failure mileage was 18,000. jo | |||
| 06/13/2009 | 32000 | 1 | |
| On june 13, 2009, my husband, my 16 month old son and i were driving on i95 s from north carolina to south carolina when my rear left tire blew out. this sent us fish tailing across all lanes and finally when the back of my car spun around into the shoulder, the car flipped onto the driver side, then onto the top of the car, then finally landing back upright. not during any time did the airbags deploy on any side of my car. *tr | |||
| 03/18/2009 | 45000 | 1 | 05/01/2007 |
| Tl*the contact owns a 2007 ford focus. while driving 55 mph, a large truck ran the contact's vehicle off the road and caused her to crash into a light pole. a police report was filed. none of the air bags deployed. the contact suffered major contusions during the crash. one year ago, the contact struck a deer with her vehicle and the air bags failed to deploy at that time as well. the current and failure mileages were 45,000. updated 04-14-09 *bf the consumer stated the seat belt caused bruises to the right side of her chest from hitting the steering wheel. updated 0415/09. *jb | |||
| 02/12/2009 | 40825 | 1 | |
| Recently, my 2007 ford focus ses wagon began exhibiting a problem with the passenger airbag system. with my wife in the passenger seat and normal operating conditions, the passenger airbag off light on the dash will illuminate indicating that the airbag will not deploy if we were to get into an accident. this occurs at random times. i have twice had this vehicle in to the local ford dealer who was unable to duplicate the problem. this problem did not occur during the first two years we owned the vehicle. it has been happening regularly over the past several months. if the indicator does illuminate and the traffic conditions are such that we can do this safely, my wife can unbuckle the seat belt and let it retract. she can then re-buckle her seat belt and the indicator will turn off. our trips have been short enough that we have not seen the light turn back on so i do not know if this resolves the issue for that particular trip or if it would turn back on if the trip were longer. something in the passenger seat belt controls seems to be bad. whether that is the passenger weight sensor, the seat belt sensor, or the control module cannot be determined as we have not been able to get to the dealer when this occurs since most often it is the evening when my wife is with me. by that time, the dealer is closed. *tr | |||
| 12/06/2008 | 3600 | 1 | |
| I was passing a car and just completed the pass (approx. speed was 60 mph), when the back right tire locked up. this caused me to go into on coming traffic. i then went off the road and flipped end over end once and barrell rolled three times. the car was totaled. i had minor injuries. witnesses stopped and told police and fire personnel, that after i had passed them, the right rear tire locked up and spun me out of control. the car landed on its driver side. during the spin as i applied the brakes to regain control of the vehicle it felt as if the vehicle was trying to accelerate. the airbags never deployed. my concerns are the braking system, tires, air bags, and wheel bearings. this crash should not have happened, this is an obvious problem for ford. *tr | |||
| 03/02/2007 | 1 | ||
| Year of vehicle: 2007 make: ford model: focus se date of purchase: july 2007 selling/: spreen honda odometer @ purchasing: 24,900 current mileage: 49,000 problem(s) with the following: transmission - repair attempts: srs/airbag lamp - repair attempts: steering shake/vibration - repair attempts: seat belt repair/replacement - repair attempts: air bag light is back on again in the 'on' position - multiple repair attempts: complaint to dealer: yes. cld spreen honda spoke to owner who sent me to a salesman. the next time i returned it to fritz dealership (since they did orig work), for same probs & i was told i wouldn't get a courtesy car and they had no idea how long it would take for repairs. the interior airbag light was in the 'on' position, the transmission began slipping, the front end was shaking like before. car was returned the 2nd time for the same problems. i was told it was defective parts & had to be ordered. no courtesy car this time like the first time so i was stranded (i'm disabled and nd trans). the car is falling apart little by little with the back door handle broken completely. the seller (spreen honda) said i would hv to get a new loan on a new vehicle instead of 'exchanging vehicles' as promised in my conversations with the owner, at spreen honda, place of purchase. i refused this 'hustle' because this was not what i was told over the phone, but after 2nd set of repairs, the car would be replaced...not me purchase another car and give up another down payment! i didn't agree to this and walked out. this car has been under repair for weeks off/on for the same or similar problem i.e., the transmission first repair was only a few months after purchase, along with front end shaking. i was given a courtesy car while repairs we done w/out the 1st time, but not the 2nd. i was told my car had a 'defective part' & had ordered it. the car has been returned again for same probs mentioned above. airbag light is bk on again and transmission slip. *tr | |||
| 07/21/2008 | 6523 | 1 | 08/16/2007 |
| Tl*the contact owns a 2007 ford focus. the contact stated that the air bag light illuminated and remained lit on the instrument panel, which indicated that the air bag would not deploy. the cruise control does not disengage properly. in addition, the driver side door does not unlock properly or on a consistent basis. the current mileage was 14,000 and failure mileage was 6,523.update 09/10/08 *cw doors do not lock properly. updated 09/16/08. *jb | |||
| 04/30/2008 | 36000 | ||
| Tl*the contact owns a 2007 ford focus. while driving 35 mph, the contact's vehicle struck and killed a horse. the front air bags failed to deploy. the insurance company is investigating the crash. the vehicle will be towed to a body shop. a police report was filed. the contact sustained neck and head injuries and the passenger sustained head injuries. the failure mileage was 36,000. | |||
| 01/01/1901 | 1 | ||
| 2007 ford focus with defective front passenger seat airbag. consumer states that the airbag does not sense when his girlfriend is in the passenger seat. he also says that cold weather enhances this problem. *kb the passenger air bag light would illuminated intermittently. *jb | |||
| 04/02/2008 | 5500 | 1 | 09/04/2007 |
| My daughter was recently in a horrific car crash in her brand new 2007 ford focus. the car flipped, hit a telephone pole (rear end) landed on the top and rolled. the airbags (front and side) never deployed. my daughter sustained head injuries and cuts, scrapes & bruises - but thank god survived. are there issues with the air bags on the 2007 focus? *tr | |||
| 04/05/2008 | 19000 | 1 | 10/14/2006 |
| I own a 2007 ford focus. i purchased the se model new because of the additional safety features such as front and side air bags. my daughter was involved in a serious accident on 4/5/08 where a car pulled out in front of her. her focus hit the car dead center between the drivers car door and the passenger car door. the impact was almost a perfect frontal impact which destroyed the entire front of the focus. no airbags deployed and my daughter suffered a bruised chest, neck and back pain from the seat belt. i'm concerned that there is a problem with the non-deployment of airbags on the ford focus on frontal impacts. i believe it is in the best interest of the public that this be investigated. the car has been towed to nichols ford in fort worth, tx. i have also notified the consumer department of ford motor company of the complaint. *tr | |||
| 11/15/2007 | 2 | 10/24/2006 | |
| Dear sir: i recently purchased a ford focus sedan 2007 which has the feature in which if the front passenger is not withing certain ranges the air bag will not deploy. consistently, the notification that the air bag is off light on with my 22 year old female daughter which is short ( 5foot 2 and 105 pounds) is in the front passenger seat. i have tried to solve this issue with the dealer but they have no solution and they state that the threshold is set to 100lb which i consider excesive. after about twenty minutes or so the light turns off as it should be, but this leaves an extended interval in which my daughter is not protected. i'd appreciate your advice on how to handle this matter . *tr | |||
| 08/09/2007 | 7300 | 1 | |
| I was in a crash in a 2007 ford focus. i went forward with a force so great that my collar bone was broken by the seatbelt, but the airbag did not deploy. if it had, i would not have had this fracture. the car was a total loss. | |||
| AIR BAGS - FRONTAL | |||
| 12/28/2010 | 1 | ||
| 2007 ford focus. consumer writes in regards to airbag malfunction and requests reimbursement from injuries. *smd the consumer stated the air bag deployed 30 minutes after rear ending another vehicle. the consumer sustained severe injuries. | |||
| 01/26/2011 | 53019 | ||
| Driving on the freeway at approx 60 mph heard a very loud noise and all of sudden my 2007 ford focus came to a complete stop with the seatbelt becoming very tight against me and jerking me, within a few seconds the car was able to start again and it informed me that my airbags had been deployed. the the dash dropped and the air vents cracked, my steering wheel has shifted. this has left marks on my neck, chest and pains throughout my neck and back. possible whiplash. car is going to dealrship tomorrow, hopefully i will have some kind of explanation for what happened. | |||
| 04/10/2008 | 5000 | ||
| Tl*the contact owns a 2007 ford focus. the contact stated that the air bag light had been intermittently illuminating on and off for two years. the contact also stated that in two accidents, the air bags did not deploy; the vehicle was rear ended in both accidents. the vehicle was taken to an authorized dealer six times but the problem had not been fixed; the air bags were replaced twice, the air bag light was replaced once and the clock spring was replaced once but the problem continued. the failure mileage was approximately 5,000. the current mileage was 75,506. | |||
| 04/05/2010 | 1 | ||
| 2007 ford focus air bags did not deploy during an accident. *cw the consumers daughter was traveling 50 mph when she rear ended another vehicle. *jb | |||
| 01/07/2010 | 80000 | ||
| Tl*the contact owns a 2007 ford focus which was purchased in october 2007. while driving 40 mph in snow and icy conditions, the rear of the vehicle began to slide toward to the right. the vehicle was turned 360 degrees which caused it to face oncoming traffic. the vehicle proceeded to slide and crashed into the median. the frontal air bags did not deploy at the time of the crash. the passenger suffered injuries to her shoulders and arms. a police report was filed. the vehicle was destroyed. the failure and current mileages were 80,000. | |||
| 06/13/2009 | 32000 | 1 | |
| On june 13, 2009, my husband, my 16 month old son and i were driving on i95 s from north carolina to south carolina when my rear left tire blew out. this sent us fish tailing across all lanes and finally when the back of my car spun around into the shoulder, the car flipped onto the driver side, then onto the top of the car, then finally landing back upright. not during any time did the airbags deploy on any side of my car. *tr | |||
| 06/04/2009 | 40000 | ||
| Tl*the contact owns a 2007 ford focus. while driving at least 25 mph, the contact's vehicle was rear-ended by another vehicle. as a result, she crashed into the preceding vehicle. a total of four vehicles were involved in the crash. the frontal air bags failed to deploy in the contact's vehicle. she was transported to the hospital in an ambulance and sustained injuries to the back of the head, neck, and wrist. another occupant was also injured. a police report was filed. ford stated that the air bags should deploy upon impact at speeds of at least 18 mph. the failure and current mileages were less than 40,000. | |||
| 04/10/2008 | 31000 | ||
| Tl*the contact owns a 2007 ford focus. the contact stated that the driver's side air bag sensor would continuously illuminate on the instrument panel. the dealer removed the entire dashboard in order to replace the mechanism. the repairs were covered under warranty. less than a year later, the vehicle was taken to the dealer again for routine maintenance to the steering wheel. it was discovered that the passenger side rear door would not lock and the driver's side air bag sensor continued to illuminate on the instrument panel. the dealer could not duplicate the failures. a diagnostic was performed; however, no error codes were produced. the contact also stated that while making left or right turns, the steering wheel felt as if it would pop off. the dealer found a defect with the steering column and had the component replaced. the service manager at the ford dealer stated that there may be an issue with the air bags for a plethora of reasons. the contact stated that the driver of the vehicle does not feel safe operating the vehicle. he was very leary of operating the vehicle on the highway due to the fact of not having a functioning air bag in the event of a crash. no additional repairs have been made to the air bags. the failure mileage was 31,000 and current mileage was 53,786. | |||
| 08/26/2008 | 36000 | 1 | |
| Was driving down the road starting feeling dizzy and blacked-out. hit a light post totaled the whole car from the front both front tires came off when i hit. the air bags never came out. i broke my 11th rib and my body was all bruised up. i have pictures of the bruises and of the car. *tr | |||
| 01/03/2008 | 10445 | 1 | 06/12/2007 |
| Driving on the interstate with a friend the air bag deployed while driving 65 mph we hit nothing thank god it was not the drivers air bag the car is only 8 months old we have a bumper to bumper warranty with ford motor company. they would not look at it and told us to go to our insurance company. we had to pay a 500.00 they found that the computer recorded a head on accident which will not be erased so the car value is now lost they took pictures of everything showing no accident at all the insurance company changed all the sensors and then the air bag light would not go off it indicated a passenger in the seat so the sent it to thoroughbred ford and said they did not care what they had to do but fix the car so the did. it cost me 500.00 deductible and the insurance co 1,800.00 so now the are waiting for ford to except liability. we no not feel our son is safe driving this car i feel most accidents should be looked at as which happened first an accident or the air bag. we could have lost four young men because of this i am very angry with this total process it took 3 weeks to get the car back this also involved missing work classes and alot of trouble with transportation i wish they would take this car off the road so if and when it is sold i do not have that burden of someone else's life on my head and heart. *tr | |||
| 02/14/2008 | 1 | ||
| My daughter was a passenger in a 2007 for focus. she weighs 175lbs. the driver rear ended the car in front of them in a 50mph zone and none of the airbags deployed. why? *tr | |||
| 10/30/2007 | 91 | 15 | 10/22/2007 |
| Tl*the contact owns a 2007 ford focus. the air bag light flashes on and off when an occupant is seated in the front passenger seat. the dealer stated that the ocs sensor was malfunctioning and they made the replacement. however, the failure was not corrected. the dealer stated that the passenger's weight caused the light to flash, but they did not know how to correct the failure. the current mileage was 32,544 and failure mileage was 91. | |||
| 11/19/2007 | 25000 | 1 | 12/07/2006 |
| Had brake failure, resulted in accident, hit a pickup truck and approximately 35 mph, airbag failed to deploy. however, the light came on and it did require a switch to be replaced which cost me a couple hundred dollars. *tr | |||
| 05/27/2007 | 3000 | 2 | 09/11/2006 |
| Tl*the contact owns a 2007 ford focus. while making a left turn at 10 mph, the vehicle was struck on the passenger side. the air bags failed to deploy and the contact sustained minor injuries. the vehicle was towed away. the vehicle was also involved in a head on collision in january of 2007. the air bags failed to deploy during that crash as well. the engine size was unknown. the current and failure mileages were 3,000. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 10/26/2007 | 475 | 15 | 10/25/2007 |
| On october 25 2007 i purchased a ford focus sedan 4 door car with more or less 400 miles on the odometer. a couple of days later i noticed that when my daughter which is 5 foot one, 112 lb was riding in the passenger's seat, an indicator light lit indicating me that the airbag is turned off ( written on the plastic), telling me that at this moment the airbag would not deploy in case of a collision. this feature is supposed to activate when children are seated in the passenger seat in order to avoid deployment injury. i went to my dealer 4 times expressing my complaints around this safety issue. each time they told me that the unit would be reset and ultimately they even exchanged a seat cushion, all of this with no avail. confronted again with this problem with my wife as a passenger (5ft 3 and 114lb) i returned to the dealer and they reproduced the situation i was explaining with a local thin passenger. as a result of this visit i contacted ford customer service and filed a complaint on 11/19/2007. ford advised that i would receive a follow up call in a couple of days. today 11/20/2007 ford called and told me that according to their engineers, the behavior of the light was as designed and as such i could do nothing about it. let me state that fords explanation is ridiculous and a severe breach in auto security with liability issues. bottom line, occupants in the front passenger seat ( in this case my daughter or wife) could be subjected to lethal injuries as a result on non deployment of the air bag due to a faulty mechanism which interprets erroneously that small adults are children even in the case of normal small adults. i find this situation completely unacceptable and awareness, if not a class suit should be initiated against ford. as a customer, i'm frustrated and feel at risk using this new vehicle. *tr | |||
| 06/03/2007 | 8300 | 3 | 03/01/2007 |
| Tl*the contact owns a 2007 ford focus. the vehicle was involved in a crash and after it was repaired, the passenger side air bag light illuminated intermittently. she returned to the dealer twice in one week and they repaired the air bag sensor three times. the contact stated that the light would dim for two days, but then illuminate again. she believed that this was a safety hazard and the dealer advised her not to drive the vehicle until it was repaired. the failure mileage was 8,300 and current mileage was 8,900. | |||
| AIR BAGS - SIDE/WINDOW | |||
| 04/24/2011 | 45311 | ||
| I was driving down a city street when my driver side airbag deployed for no reason. i did not go over a bump and was not hit by another vehicle to justify the airbag deploying. i immediately pulled over and got out of my car. | |||
| 04/14/2007 | 68000 | ||
| Driving down dirt road ~45mph. speed limit is 55mph. said road has numerous potholes, none of large size that were observed to be catastrophic. passenger seat airbag deployed with passenger in seat. spoke with ford complaint line, they deny this as a failure without investigating or inspecting, nor did they offer. ford dealer who is repairing vehicle, was not able to provide me with the information of what set the airbag off as of yet (sensors?). ford dealer claims pothole damage on vehicle. | |||
| 03/21/2011 | 104000 | ||
| Tl*the contact owns a 2007 ford focus. while driving approximately 30 mph the drivers side air bag deployed inadvertently. the contact stated that there was not a crash. the dealer was contacted and stated that the warranty did not cover the repairs and the contact would receive a return call. the contact had not received a call back. the vehicle was not repaired. the approximate failure mileage was 104,000. | |||
| 03/21/2011 | 104000 | ||
| Tl- the contact owns a 2007 ford focus. while driving approximately 30 mph the drivers side air bag deployed inadvertently. the contact stated there was not a crash. the dealer was contacted and stated the warranty did not cover the repairs and the contact would receive a return call. the contact had not received a call back. the vehicle was not repaired. the approximate failure mileage was 104,000. ds | |||
| 03/10/2011 | 30500 | ||
| Tl*the contact owns a 2007 ford focus. while driving approximately 65 mph the drivers side side air bag deployed. the contact stated that he was able to continue driving after the air bag deployed. the vehicle was taken to the dealer. the technicians had not diagnosed the failure. the manufacturer stated that the repairs were not covered under the warranty. the vehicle was not repaired. the approximate failure mileage was 30,500. | |||
| 03/10/2011 | 30500 | ||
| Tl- the contact owns a 2007 ford focus. while driving approximately 65 mph the drivers side side air bag deployed. the contact stated he was able to continue driving after the air bag deployed. the vehicle was taken to the dealer. the technicians had not diagnosed the failure. the manufacturer was contacted and stated the repairs were not covered under warranty. the vehicle was not repaired. the approximate failure mileage was 30,500. ds | |||
| 02/19/2011 | 55423 | ||
| While driving on a busy 3 lane expressway in the center lane at 60 miles per hour, the left curtain airbag deployed and i wasnt involved in an accident. my arm felt like someone hit me with a baseball bat. but luckily i was able to maintain control and not cause a pile up. my wife was in the car with me and was very thankful that i was driving because she said she probably wouldn't have reacted the same way. she had just purchased this 2007 ford focus less then a week ago, with a clean car fax!!!! now i'm reading that this has happened to alot of people. i have been a fireman for nearly 25 years and i've seen what airbags can do to people when they work properly. and if its true that ford is ignoring these claims, someone one with some federal pull should do something about this. | |||
| 02/07/2011 | 46185 | ||
| Side airbag on 2007 ford focus deployed spontaneously while vehicle was being driven at highway speeds on an interstate route. according to a local ford dealership, rcm received crash data, though there was no impact. | |||
| 05/30/2010 | 98000 | ||
| Driving on highway, 2007 ford focus side air bag deployed for no reson | |||
| 08/10/2009 | 24000 | ||
| I was driving down the interstate through an interchange around a curve, when i hit what i thought was a pothole. the next thing i knew, the car filled with smoke and my shoulder felt as if i had been slugged by someone. after coming to my senses, i realized my side airbag in my seat had deployed as i drove down the interstate. i have never had an airbag deploy, and had no idea what had happened. my driver's seat in my ford focus 2007 is now ripped down the side where the airbag deployed and no ford dealership will replace the seat. according to the blackbox that records what happens in a vehicle, the technician explained, my vehicle had a 360 degree spinout that created enough force for my airbag to deploy, and that my insurance company would have to fork up the cost of replacing my seat. i have been battling this for about 2 years now!!!!!! | |||
| 08/29/2009 | 37400 | 1 | |
| My daughter was driving our 2007 ford focus. she was on a smooth road, when the driver side airbag opened for no reason. it hit her on the side of the head, causing her to have hearing loss for 2 minutes as well as a headache. it also caused her to swerve the car slightly, but she had total control. i took the car to magic city ford in roanoke, va, they ran some tests and contacted the ford corp. between the two of them, it was decided that my daughter was a fault, and that she had to have hit something. i inspected the car myself on sat, and there is no damage to the car. ford just wants to sweep this under the carpet, along with magic city ford. *tr | |||
| 06/06/2009 | 36000 | 1 | |
| Passenger side impact air bag deployed after hitting a pot hole in the road doing about 25 mph. *tr | |||
| 02/17/2007 | 1 | ||
| 2007 ford focus. *tr | |||
| 02/10/2008 | 9990 | 1 | |
| 2007 ford focus bought new july 2007 also bough full warrant and gap insurance in feb 2008 driving 65 down the interstate the air bag deployed with now reason. 4 boys in the car. ford said take it to your insurance company. they also would not look at the cd player one month before this so the insurance comp. sent it to there repair shop they took extensive pictures to show no body damage or impact to cause this, they replaced the seat and the passenger side light would not go of so it indicated that there was a person in the seat so, the insurance company told ford to fix it because the company fixing it had already changed all the sensors and the light would not go off. we had to pay 500.00 deductible and the insurance paid 1658.00 we do not know if our insurance will go up because ford has not excepted responsibility yet and it has been 6 months and i have written to the federal trade comm. the news ect.. i do not want my child driving this car and i want my money back (plus some) and the computer reads a collision so we have lost alot of value i am just mad and i have heard alot of stories about ford air bags and nothing is done i am only a speck to them they will probably drop the case and that will be that atleast nobody was killed yet maybe that is why they sell gap insurance. thanks julie mohr. *tr | |||
| 04/23/2008 | 12000 | 1 | |
| I was in an auto accident and my side airbags did not deploy. can you explain why? i owned a 2007 ford focus. *tr | |||
| 03/10/2007 | 887 | 1 | 02/10/2007 |
| 2007 ford focus driver side air bag deployed while i was drving in grocery store parking lot with seat belt on. no collision, no vechicle body damage, some damage to me. insurance adjuster can find no reason for deployment, be careful. i had no even made my first car payment. *ak | |||