Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 04/18/2011 | 21000 | ||
| This is not a safety complaint, but it is a complaint about a defective component that affects comfort, if not safety. my wife and i both bought new 2007 ford focuses. soon after my car went out of warranty (at about 37,000 miles in fall 2009), the air recirculation function on the a/c stopped working. the indicator light goes on, but the air continues to be drawn from outside. i took my car to my dealer and was told that the motor that opens and closes a vent door had died. it would cost about $600 for the motor, plus the labor cost of removing the dash to access the motor. because of the huge expense, i decided to live with the problem. now my wife's car has the developed the same problem (at 21,000 miles). her air recirculation button also has stopped working. i checked the internet and saw several other owners' complaints about the same problem in their 2007 focuses. it seems to me that there is a fairly widespread problem with this motor in 2007 focuses. i am asking you to initiate a recall, so that people with this problem can get their cars fixed and have their a/c work properly. | |||
| 10/08/2010 | 53000 | ||
| I have a 2007 ford focus. i was shopping and went to put my car in park and the gearshift fell apart in my hand! the whole thing disconnected, wires hanging out the bottom, no way i could put it back in by myself, so i was stranded until tow showed up. waiting to find out if this falls under warranty or i will be paying out of pocket for repairs. totally ticked off, even more so after doing research on the internet and finding out other people are having this problem with this car. when something like this happens, which obviously is not from abuse or neglect on the part of the driver, the manufacturer should be responsible for repairs. why isn't there a recall in place so these problems can be addressed before the drivers end up stranded?! | |||
| 04/19/2010 | 59165 | ||
| Ford focus, 2007 the gear shift in my 07 ford focus just fell off into my hand! i was at the store, and put it into reverse, and the button that you depress to shift into reverse popped out, followed by the spring mechanism that holds it into place in the gear column. i tried to put it back in, and finally was able to reach in and depress a small button, thus enabling me to shift it into drive and take it home. i called the dealership where i bought it, and my warranty has expired. (of course). i also called ford, and there is no recall in effect. the part costs over $1500. to replace. being a single mom (disabled) and not working, i can not afford this! with the amount of complaints on this issue that i have read online, it seems to me that a recall is in order! | |||