Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
TSB-0819-909/01/200810027986Ford: some vehicles built on or after 10/3/05 may experience a customer concern of the power steering (p/s) system leaking and/or system noisy. *pe02/25/2009
0711310021222Power steering is leaking and making noise. *kb03/23/2007
STEERING - HYDRAULIC POWER ASSIST - PUMP
TSB-0819-909/01/200810027986Ford: some vehicles built on or after 10/3/05 may experience a customer concern of the power steering (p/s) system leaking and/or system noisy. *pe02/25/2009
STEERING - HYDRAULIC POWER ASSIST SYSTEM
TSB-0819-909/01/200810027986Ford: some vehicles built on or after 10/3/05 may experience a customer concern of the power steering (p/s) system leaking and/or system noisy. *pe02/25/2009

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
02/27/2012
 Air bag light is illuminated or on. however, my car has never been in an accident or collision. power steering on the car went bad. i had to get it replaced. wanted to know if there are any recalls for both of these issues. i bought this car new. should i be experiencing problems this soon?
02/27/2012
 Air bag light is illuminated or on. however, my car has never been in an accident or collision. power steering on the car went bad. i had to get it replaced. wanted to know if there are any recalls for both of these issues. i bought this car new. should i be experiencing problems this soon?
02/27/2012
 Air bag light is illuminated or on. however, my car has never been in an accident or collision. power steering on the car went bad. i had to get it replaced. wanted to know if there are any recalls for both of these issues. i bought this car new. should i be experiencing problems this soon?
02/27/2012
 Air bag light is illuminated or on. however, my car has never been in an accident or collision. power steering on the car went bad. i had to get it replaced. wanted to know if there are any recalls for both of these issues. i bought this car new. should i be experiencing problems this soon?
02/27/2012
 Air bag light is illuminated or on. however, my car has never been in an accident or collision. power steering on the car went bad. i had to get it replaced. wanted to know if there are any recalls for both of these issues. i bought this car new. should i be experiencing problems this soon?
04/10/200831000
 Tl*the contact owns a 2007 ford focus. the contact stated that the driver's side air bag sensor would continuously illuminate on the instrument panel. the dealer removed the entire dashboard in order to replace the mechanism. the repairs were covered under warranty. less than a year later, the vehicle was taken to the dealer again for routine maintenance to the steering wheel. it was discovered that the passenger side rear door would not lock and the driver's side air bag sensor continued to illuminate on the instrument panel. the dealer could not duplicate the failures. a diagnostic was performed; however, no error codes were produced. the contact also stated that while making left or right turns, the steering wheel felt as if it would pop off. the dealer found a defect with the steering column and had the component replaced. the service manager at the ford dealer stated that there may be an issue with the air bags for a plethora of reasons. the contact stated that the driver of the vehicle does not feel safe operating the vehicle. he was very leary of operating the vehicle on the highway due to the fact of not having a functioning air bag in the event of a crash. no additional repairs have been made to the air bags. the failure mileage was 31,000 and current mileage was 53,786.
03/02/20071
 Year of vehicle: 2007 make: ford model: focus se date of purchase: july 2007 selling/: spreen honda odometer @ purchasing: 24,900 current mileage: 49,000 problem(s) with the following: transmission - repair attempts: srs/airbag lamp - repair attempts: steering shake/vibration - repair attempts: seat belt repair/replacement - repair attempts: air bag light is back on again in the 'on' position - multiple repair attempts: complaint to dealer: yes. cld spreen honda spoke to owner who sent me to a salesman. the next time i returned it to fritz dealership (since they did orig work), for same probs & i was told i wouldn't get a courtesy car and they had no idea how long it would take for repairs. the interior airbag light was in the 'on' position, the transmission began slipping, the front end was shaking like before. car was returned the 2nd time for the same problems. i was told it was defective parts & had to be ordered. no courtesy car this time like the first time so i was stranded (i'm disabled and nd trans). the car is falling apart little by little with the back door handle broken completely. the seller (spreen honda) said i would hv to get a new loan on a new vehicle instead of 'exchanging vehicles' as promised in my conversations with the owner, at spreen honda, place of purchase. i refused this 'hustle' because this was not what i was told over the phone, but after 2nd set of repairs, the car would be replaced...not me purchase another car and give up another down payment! i didn't agree to this and walked out. this car has been under repair for weeks off/on for the same or similar problem i.e., the transmission first repair was only a few months after purchase, along with front end shaking. i was given a courtesy car while repairs we done w/out the 1st time, but not the 2nd. i was told my car had a 'defective part' & had ordered it. the car has been returned again for same probs mentioned above. airbag light is bk on again and transmission slip. *tr
11/23/2007692510/29/2007
 Tl*the contact owns a 2007 ford focus. the contact stated that there was a windshield defect because it was not intact. the sealant was placed on the roof of the vehicle, which contributed to the faulty windshield. she also stated that there was an alignment issue that caused the vehicle to steer to the left while driving 70 mph. the vehicle mats were steamed by the dealer and never dried. as a result, the windows were frosted inside the passenger compartment. the contact found rust in the dashboard components and the fuse box. the current mileage was 897 and failure mileage was 692.
08/09/200773001
 I was driving a 2007 ford focus that i had rented on a major highway under good weather conditions, mid-morning, good light, no curves, no distractions, light traffic. the car began to veer to the right. i turned the steering wheel to correct it and it didn't respond. when i turned it a little further, the car abruptly turned on a sharp angle to the left. the steerng was completely out of control. i swerved again to the right, then left. i was unable to maneuver it and was about to hit the median when i was hit on the driver's side door (i crossed the far left lane in front of another driver). the impact caused the side of the car to indent more than 1 foot. i was wearing my seatbelt. i was forced forward so hard that the seatbelt broke my collar bone. i also have several broken ribs and a hand injury. the air bags did not deploy. the steering went completely out of control. the car is currently under examination by engineers who have told me that i'm lucky to be alive, given the damage to the car, which is a total loss; i had to be extricated from it.